architectural design specialist

engineer - cloud & infra management Jobs in Houston

engineer - cloud & infra management

it specialist - infrastructure Jobs in Houston

it specialist - infrastructure

senior automation & scada systems architect Jobs in Houston

senior network / firewall engineer - houston, tx Jobs in Houston

network architect

Fervo Energy

<div>Description: 
The Network Architect is a senior individual contributor responsible for designing and evolving Fervo's network architecture across corporate IT, hybrid cloud, and site environments. This role is the subject-matter expert for the Fortinet Security Fabric, with deep ownership of FortiGate, FortiSwitch, FortiAP, FortiManager, FortiAnalyzer, FortiNAC, and Fortinet Secure SD-WAN. The Network Architect will also define how the Fortinet platform integrates with Cisco-based OT networks, cloud services, and cybersecurity controls.
This is a hands-on architecture role, not a strategy-only position. The Network Architect will establish standards, explain the rationale behind design decisions, and advise technical and executive stakeholders, while remaining close enough to implementation to support commissioning, major changes, and complex incident resolution. This individual will partner closely with the Hybrid Cloud Architect, cybersecurity, site teams, network engineers, and external providers to build a network platform that is repeatable, supportable, and increasingly delivered through automation and CI/CD.
Requirements:

Responsibilities
Network Architecture &amp; Technical Direction<ul><li>
Design the target-state architecture for enterprise, cloud, WAN and SD-WAN, wireless, and site connectivity, balancing reliability, security, maintainability, scalability, and cost</li><li>
Own architectural standards and lifecycle strategy for the Fortinet Security Fabric, including high availability, capacity, firmware, licensing, and platform roadmaps</li><li>
Define secure integration patterns between Fortinet-based IT networks and Cisco-based OT environments, including routing, segmentation, access control, and resilient interconnects</li><li>
Produce reference architectures, topology diagrams, technical decision records, configuration standards, and implementation guidance that serve as the network source of truth</li><li>
Evaluate design options and clearly communicate recommendations, tradeoffs, and risk to engineers, business leaders, and executives</li></ul>
Automation &amp; Platform Engineering<ul><li>
Develop and execute a roadmap to move network provisioning and change management toward version-controlled, automated delivery through CI/CD</li><li>
Build reusable templates and automation using FortiManager, APIs, Python, Ansible, Terraform, or comparable infrastructure-as-code tools</li><li>
Establish testing, validation, monitoring, and rollback practices for automated network changes</li><li>
Partner with the Hybrid Cloud Architect to design secure, scalable connectivity across cloud and on-premise environments</li></ul>
Delivery, Reliability &amp; Operations<ul><li>
Remain hands-on with configuration, deployment, commissioning, upgrades, and troubleshooting of Fortinet and Cisco network infrastructure</li><li>
Serve as the senior escalation point for complex network incidents, leading root-cause analysis and durable remediation</li><li>
Lead network design and delivery for new site builds, plant commissioning, expansions, and infrastructure refreshes</li><li>
Guide routing and switching, BGP and OSPF, SD-WAN, VPN, QoS, wireless, network segmentation, and high-availability design</li><li>
Use FortiAnalyzer and related tooling to improve observability, performance management, capacity planning, and operational readiness</li><li>
Coordinate with managed service providers, vendors, Fortinet support, and Cisco partners to maintain service quality and drive issues to resolution</li></ul>
Security, Governance &amp; Team Enablement<ul><li>
Design and enforce firewall policy, network access control, segmentation, secure remote access, and logging standards in partnership with cybersecurity</li><li>
Support incident response, risk assessments, audits, and remediation by providing network telemetry, evidence, and technical leadership</li><li>
Review network designs and changes, mentor engineers and contractors, and raise the team's ability to reason through design decisions rather than only execute configurations</li><li>
Create runbooks and operational standards that make the environment easier to support and reduce dependence on individual knowledge</li></ul>
Qualifications
Required<ul><li>
Bachelor's degree in computer science, engineering, information systems, or a related field, or equivalent practical experience</li><li>
8+ years of experience in network engineering or infrastructure operations, including meaningful responsibility for architecture, standards, or complex design decisions</li><li>
Deep, recent hands-on experience across the Fortinet Security Fabric, particularly FortiGate, FortiSwitch, FortiAP, FortiManager, FortiAnalyzer, FortiNAC, and Fortinet Secure SD-WAN</li><li>
Strong Cisco routing and switching experience and the ability to integrate enterprise IT networks with OT or industrial environments</li><li>
Advanced knowledge of BGP, OSPF, VLANs and VRFs, IPsec and SSL VPN, QoS, high availability, and network segmentation</li><li>
Experience designing and supporting hybrid cloud networking in Azure or AWS</li><li>
Experience with network automation, CI/CD, scripting, APIs, or infrastructure-as-code tools such as Python, Ansible, or Terraform</li><li>
Strong troubleshooting and diagnostic skills in complex, uptime-critical environments</li><li>
Excellent written and verbal communication, including the ability to explain architecture decisions and recommendations to executive stakeholders</li></ul>
Preferred<ul><li>
Fortinet certifications such as FCP or FCSS in Secure Networking or Network Security</li><li>
Cisco certification such as CCNP or CCIE</li><li>
Experience supporting industrial control systems, operational technology networks, or site commissioning, particularly in regulated infrastructure, plus familiarity with NIST, ISO 27001, IEC 62443, or NERC CIP</li></ul></div>

Network Architect

Region 4 Education Service Center

<div>Classification: Admin/Prof
Exemption Status/Test: Exempt
Job Grade: 5
Department: IT Solutions
Reports To: Department Director 
Job Goal:
Design, build, and maintain scalable cloud-based data platforms, analytics pipelines, and business intelligence solutions that support escWorks, DevelopWorks (NextGen), and other Region 4 enterprise systems. This role partners closely with the Solution Architect to deliver trusted, high-quality dashboards, reports, and insights using AWS, Snowflake, Power BI, and related technologies. 
 
Qualifications:
 
Education
<ul><li>Bachelor&rsquo;s degree in a technical field such as Math, Engineering, Computer Science, or Information Technology
</li></ul>Experience:
<div><ul><li>4+ years of experience in data analytics, data engineering, or business intelligence roles
</li></ul><ul><li>Strong experience working in Agile environments and delivering work through sprint-based development
</li></ul><ul><li>Hands-on experience building dashboards and reports using Power BI, AWS QuickSight, or similar tools
</li></ul><ul><li>Advanced SQL experience across cloud data platforms (Snowflake, Redshift, Aurora, or equivalent)
</li></ul><ul><li>Experience designing and maintaining cloud-based data pipelines using AWS services (Glue, Athena, Lambda, S3, DMS, etc.)
</li></ul><ul><li>Experience supporting reporting and analytics for customer-facing or enterprise platforms
</li></ul><ul><li>Experience migrating legacy reporting solutions (e.g., .NET, Crystal Reports, SSRS) to modern cloud BI platforms
</li></ul><ul><li>Experience working with structured and semi-structured data
</li></ul><ul><li>Experience using Python, R, or similar languages for data transformation and analysis
</li></ul>Strong understanding of data quality, data governance, and reporting best practices 
<ul><li>
</li></ul></div>Special Knowledge and Skills:
<div><ul><li>Strong ability to collaborate cross-functionally with engineering, product, customer engagement, and business stakeholders
</li></ul><ul><li>Ability to manage work through Jira, including epics, stories, documentation, and delivery tracking
</li></ul><ul><li>Excellent communication skills with the ability to translate technical concepts into business-friendly insights
</li></ul><ul><li>Highly accountable, self-directed, and delivery-focused
</li></ul><ul><li>Customer- and outcome-oriented mindset
</li></ul><ul><li>Strong analytical, problem-solving, and documentation skills
</li></ul>Comfortable working in fast-paced, evolving environments 
<ul><li>
</li></ul></div>Preferred Qualifications
<div><ul><li>Experience in the education or public-sector environment
</li></ul><ul><li>Experience supporting enterprise-scale platforms or multi-tenant systems
</li></ul><ul><li>Experience with Snowflake data modeling and performance optimization
</li></ul><ul><li>Familiarity with CI/CD, infrastructure-as-code, and DevOps practices for data platforms
</li></ul>Experience supporting AI/ML-enabled analytics or advanced reporting use cases 
<ul><li>
</li></ul></div>Major Responsibilities:
<div><ul><li>Partner closely with the Solution Architect and Product Teams to design and implement the data and analytics architecture for escWorks and NextGen platforms
</li></ul><ul><li>Build and maintain scalable cloud data pipelines and curated datasets using AWS and Snowflake
</li></ul><ul><li>Develop and support dashboards, reports, and analytics solutions using Power BI, AWS QuickSight, or equivalent tools
</li></ul><ul><li>Gather and document reporting requirements from internal teams and external customers
</li></ul><ul><li>Ensure data accuracy, consistency, and reliability across platforms and reports
</li></ul><ul><li>rt data migrations and modernization efforts from legacy systems to cloud-based solutions
</li></ul><ul><li>Maintain clear documentation of data models, pipelines, and reporting logic
</li></ul><ul><li>Participate actively in Agile ceremonies and contribute to sprint planning and delivery
</li></ul><ul><li>Support production analytics systems and respond to data-related incidents or escalations
</li></ul><ul><li>Continuously evaluate and adopt new technologies and best practices in data and analytics
</li></ul>Occasionally, work outside normal business hours to support deployments or critical issues 
<ul><li>
</li></ul></div>Supervisory Responsibilities:
None 
Physical Demands/Environmental Factors/ Mental Demands:
Frequent use of standard office equipment; prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting; repetitive hand motions (keyboarding and use of mouse); occasional light lifting and carrying (less than 15 pounds); may work prolonged and irregular hours; work with frequent interruptions; maintain emotional control under pressure.</div>

Data Engineer

GLX Technologies

Job Title: Senior Automation &amp; SCADA Systems ArchitectLocation: Houston, TXIndustry: Industrial Automation, SCADA, Water/Wastewater Utilities, Oil &amp; Gas, and Emerging Industrial MarketsAbout Us:GLX Technologies delivers industrial automation, control system, SCADA, and field implementation solutions for energy, utility, and industrial clients. Our Professional Services team supports clients across Water/Wastewater Utilities, Oil &amp; Gas, and emerging industrial markets with reliable, scalable, and supportable technology solutions.As we expand our SCADA modernization, controls engineering, cloud SCADA, and product development capabilities, we are looking for a senior hands-on technical leader who can help shape, build, and deliver the next generation of GLX solutions.Learn more at https://glxtech.com.Job Description:GLX is seeking a Senior Automation &amp; SCADA Systems Architect to design, develop, deliver, and technically lead complex automation, PLC/HMI, SCADA, and software-integrated solutions.This is a senior individual contributor role for someone who is comfortable operating across the full industrial technology stack, from field devices, PLCs, RTUs, and HMIs to SCADA platforms, historians, databases, cloud-hosted systems, and modern data integration. The ideal candidate is not only an architect and mentor, but also a hands-on engineer who can personally develop, configure, test, document, and deliver high-quality client solutions and productized offerings.This role will work closely with Engineering, SCADA, Technical Services, Project Delivery, and Sales to ensure GLX solutions are technically sound, accurately estimated, commercially viable, well-tested, supportable, and ready for successful field implementation.Key Responsibilities:&middot; Design, develop, configure, test, document, and deliver PLC/HMI, SCADA, controls, and software-integrated solutions for client projects and GLX product offerings.&middot; Personally contribute to PLC logic, HMI screens, SCADA applications, tag structures, UDTs, alarm configurations, historian setup, reports, scripts, dashboards, and integration components.&middot; Lead architecture and technical design for automation, PLC/HMI, SCADA, controls, and software-integrated systems.&middot; Support SCADA modernization efforts, including migration strategies from platforms such as Wonderware/AVEVA and Cygnet to Ignition-based architectures.&middot; Define system architectures involving PLCs, RTUs, HMIs, SCADA servers, historians, databases, networks, cloud infrastructure, and secure remote access.&middot; Support development of standardized hardware and software products, including PLC-based panels, monitoring systems, cloud SCADA offerings, and future industrial automation solutions.&middot; Strengthen engineering practices for requirements management, design review, configuration control, testing, FAT readiness, release management, and change control.&middot; Develop and execute test plans, FAT procedures, verification checklists, release notes, and technical documentation.&middot; Troubleshoot complex technical issues across controls, SCADA, networking, databases, communications, and field integration.&middot; Support Sales in technical discovery calls, client workshops, site walks, solution presentations, estimates, proposal narratives, technical clarifications, and statements of work.&middot; Mentor SCADA Engineers, Control Systems Engineers, software-oriented Automation Engineers, analysts, and junior technical staff.&middot; Collaborate with SCADA leadership, Technical Services, Project Delivery, and other technical leaders to improve engineering consistency, handoffs, commissioning readiness, and delivery quality.Required Qualifications:&middot; 8+ years of experience in industrial automation, controls engineering, SCADA engineering, systems integration, or related technical roles.&middot; Strong hands-on experience developing and delivering PLC, HMI, and SCADA solutions.&middot; Ability and willingness to personally execute development work while also providing architecture, mentorship, and technical leadership.&middot; Experience with at least one major SCADA platform such as Ignition, Cygnet, Wonderware/AVEVA, VTScada, or similar.&middot; Experience designing and supporting systems involving PLCs, RTUs, HMIs, SCADA servers, historians, databases, and industrial networks.&middot; Strong understanding of industrial protocols such as Modbus, OPC UA, MQTT/Sparkplug B, DNP3, and EtherNet/IP.&middot; Ability to develop and review control logic, HMI/SCADA configurations, architecture diagrams, test plans, and commissioning documentation.&middot; Experience mentoring engineers, leading design reviews, developing standards, or serving as a technical lead.&middot; Experience supporting estimates, proposals, technical scope development, or pre-sales client conversations.&middot; Strong communication skills with the ability to work with clients, operators, engineers, project managers, field teams, executives, and sales teams.&middot; Bachelor&rsquo;s degree in Electrical Engineering, Controls Engineering, Computer Engineering, Computer Science, Systems Engineering, or equivalent practical experience.Preferred Qualifications:&middot; Strong experience with Inductive Automation Ignition, including Perspective, Vision, Gateway architecture, UDTs, tag historians, alarming, scripting, and redundancy.&middot; Experience with Wonderware/AVEVA or Cygnet migrations to Ignition.&middot; Experience in Oil &amp; Gas, upstream production, midstream operations, artificial lift, pipeline systems, water/wastewater utilities, or industrial infrastructure.&middot; Experience with Python, SQL, JavaScript, APIs, cloud services, Azure, or data integration.&middot; Familiarity with Git, issue tracking, release management, configuration management, or CI/CD concepts.&middot; Knowledge of ISA-101, ISA-18.2, ISA/IEC 62443, NIST cybersecurity guidance, or related industrial standards.&middot; Experience with product development, standardized panel solutions, cloud SCADA services, industrial dashboards, or Industry 4.0 initiatives.&middot; Relevant certifications such as Ignition, ISA CAP, PMP, PE, or vendor/platform certifications.What Success Looks Like:A successful candidate will deliver high-quality PLC/HMI, SCADA, and software-integrated solutions while helping GLX improve engineering consistency, estimating accuracy, testing discipline, release practices, and technical maturity. This role will directly support GLX&rsquo;s growth in Oil &amp; Gas SCADA modernization, Ignition-based solutions, cloud SCADA, product development, and emerging industrial markets.Work Environment:&middot; Up to 20% travel to client sites, project locations, commissioning activities, and technical workshops.&middot; Office-based role in Houston, TX with client-facing and field-facing responsibilities as needed.&middot; Work may involve industrial facilities, control rooms, utility sites, oil &amp; gas facilities, construction environments, and other safety-sensitive locations.&middot; Occasional support outside normal business hours may be required for critical client needs, commissioning events, or system cutovers.Benefits:&middot; Competitive compensation based on experience and qualifications.&middot; Comprehensive health, dental, and vision insurance.&middot; 401(k) with company match.&middot; Paid time off.&middot; Health savings account options.&middot; Life insurance and additional company benefits.&middot; Professional development and certification support.Employment Conditions at GLX Technologies:Employment at GLX Technologies:GLX Technologies provides a drug-free workplace, and the company will require you to participate in its drug testing program. This will include a pre-employment drug screen.GLX Technologies also performs a driving record and 7-Point comprehensive criminal screen on all hires.This position is safety sensitive. GLX Technologies also considers driving a safety-sensitive function. A constant state of alertness as an essential job function.Legal or illegal, prescribed or non-prescribed, and over-the-counter substances can hinder a state of alertness, and one is not permitted to perform work if one is not able to perform in a constant state of alertness.Substances that are deemed legal may contain prohibited substances. These substances can hinder alertness and result in a positive test result. A positive result has adverse consequences.GLX Technologies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability, medical condition, reproductive health decision-making, military or veteran status, political preference, marital status, citizenship, genetic information or other characteristics protected by applicable law.Pay: $120,000.00 - $140,000.00 per yearBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li></ul>Work Location: In person

Senior Automation & SCADA Systems Architect

Cinter Technology

<div>
 
 ▶︎ Job Details
 
 
 
 ・Job Title: Help Desk IT Support Technician (Tier 1)
 
 
 ・Client: Japanese Corporate
 
 
 ・Working Location: Downtown Houston, TX
 
 
 ・Working Style: Hybrid (Min 4 days in Office)
 
 
 ・Employment Type: Contract (6&ndash;12 months)
 
 
 ・Salary: $35&ndash;$40/hour
 
 
 ・Benefit: 401K Match
 
 
 ・Visa Support: No
 
 
 ・Working Hours: Monday&ndash;Friday (Business Hours)
 
 
 ・Language: English required; Japanese is a plus
 
 
 
 ▶︎ Key Responsibilities
 
 
 
 <ul>
 <li>
 Provide Tier 1 technical support for PCs, laptops, mobile devices, and standard business applications
 </li>
 <li>
 Respond to IT support requests via phone, email, remote support, and in person
 </li>
 <li>
 Troubleshoot hardware, software, printer, and basic network connectivity issues
 </li>
 <li>
 Install, configure, and maintain desktop/laptop computers and peripheral devices
 </li>
 <li>
 Perform user account administration, password resets, and basic access management
 </li>
 <li>
 Escalate complex technical issues to higher-level IT teams when necessary
 </li>
 <li>
 Maintain IT support documentation and knowledge base articles
 </li>
 <li>
 Assist with hardware deployment, replacement, and asset inventory management
 </li>
 <li>
 Deliver excellent customer service while following company IT policies and procedures
 </li>
 <li>
 Collaborate with internal IT teams to ensure timely issue resolution
 
 
 </li>
 </ul>
 
 ▶︎ The Right Candidate Will Possess
 
 
 
 <ul>
 <li>
 Strong customer service and communication skills
 </li>
 <li>
 Excellent troubleshooting and analytical abilities
 </li>
 <li>
 Ability to manage multiple priorities in a fast-paced environment
 </li>
 <li>
 Strong organizational skills and attention to detail
 </li>
 <li>
 Ability to work independently while contributing effectively within a team
 </li>
 <li>
 A proactive attitude and willingness to learn
 </li>
 <li>
 Understanding of Japanese corporate culture and business etiquette
 
 
 </li>
 </ul>
 
 ▶︎ Required Qualifications &amp; Skills
 
 
 
 <ul>
 <li>
 Bachelor's degree in Information Technology, Computer Science, or equivalent work experience
 </li>
 <li>
 1&ndash;2 years of Help Desk, Desktop Support, or IT Support experience
 </li>
 <li>
 Experience supporting Windows PCs, Microsoft 365 applications, and mobile devices
 </li>
 <li>
 Knowledge of Active Directory, VPN, remote support tools, and basic networking concepts
 </li>
 <li>
 Excellent English communication skills
 </li>
 <li>
 Minimum 2 years of experience working for a Japanese company or supporting Japanese corporate users strongly preferred
 </li>
 <li>
 Japanese language ability is preferred but not required
 </li>
 <li>
 IT certifications (CompTIA A+, Network+, Microsoft, ITIL, etc.) are a plus
 
 
 </li>
 </ul>
 Powered by JazzHR
 
 
 25i5AOjyyg
</div>

[CONTRACT] Help Desk IT Support Technician

Adrienne Casteel Armstrong

We are looking for a Remote Help Desk Specialist to provide technical support to employees or customers. The ideal candidate should possess advanced knowledge of computer systems, excellent diagnostic and communication skills, and the ability to troubleshoot issues efficiently.   Key Responsibilities:- Respond to support requests via various communication channels.- Troubleshoot hardware, software, and network issues.- Assist with password resets and system configurations.- Document incidents and escalate complex issues as needed.- Maintain knowledge of company systems and contribute to documentation. Qualifications:- High school diploma or equivalent; IT degree preferred.- 1–3 years of IT help desk experience.- Knowledge of Windows, macOS, Microsoft 365, and basic networking.- Experience with ticketing systems (e.g., ServiceNow, Zendesk). Preferred Qualifications:- IT certifications (e.g., CompTIA A+, Google IT Support).- Familiarity with remote desktop tools and Active Directory. Key Skills:- Technical troubleshooting, customer service, communication, time management, and attention to detail. Work Environment:- Fully remote, with possible evening or weekend shifts. Full-time or part-time options available.

Remote Help Desk Specialist

Audubon Companies

<div>
 
 JOB DESCRIPTION:
 
 
 
 The Director of Information Technology is responsible for leading the Information Technology function and advancing the company&rsquo;s enterprise technology strategy. This role provides strategic direction, operational oversight, and technical leadership for the planning, development, implementation, security, and support of IT systems across the organization.
 
 
 The Director of Information Technology ensures that Audubon&rsquo;s technology infrastructure, systems, cybersecurity practices, and support services align with business objectives, regulatory requirements, operational needs, and long-term growth plans. This position works closely with executive leadership, business units, internal teams, and external service providers to deliver secure, reliable, cost-effective, and scalable technology solutions.
 
 
 
 PRIMARY RESPONSIBILITIES:
 
 
 
 Strategic Leadership and Governance
 
 
 <ul>
 <li>
 Lead the overall management, planning, and direction of the Information Technology Department.
 </li>
 <li>
 Develop and execute an enterprise IT strategy that supports Audubon&rsquo;s corporate goals and operational priorities.
 </li>
 <li>
 Provide technology guidance and recommendations to senior leadership through presentations, business cases, and strategic advocacy.
 </li>
 <li>
 Establish, maintain, and continuously improve IT policies, procedures, standards, and governance practices.
 </li>
 <li>
 Oversee the development, documentation, and implementation of IT processes, controls, and operating procedures.
 </li>
 <li>
 Help manage the organization&rsquo;s Information Security Management System, including related policies, controls, documentation, and continuous improvement activities.
 
 
 </li>
 </ul>
 Technology Infrastructure and Operations
 
 
 <ul>
 <li>
 Oversee the deployment, monitoring, maintenance, upgrade, and support of enterprise IT systems, including servers, networks, firewalls, routers, endpoints, software platforms, and related infrastructure.
 </li>
 <li>
 Ensure the reliability, availability, performance, and security of IT systems and services.
 </li>
 <li>
 Manage server infrastructure, including installation, maintenance, upgrades, backups, patching, security, and lifecycle planning.
 </li>
 <li>
 Develop and maintain standards and specifications for hardware, software, networking, systems, and enterprise technology use.
 </li>
 <li>
 Coordinate with managed service providers, vendors, and technology partners for infrastructure management, cybersecurity solutions, network equipment, system upgrades, and technical support.
 </li>
 <li>
 Oversee the purchase, licensing, inventory, and lifecycle management of computer hardware, software, systems, and IT supplies.
 
 
 </li>
 </ul>
 Cybersecurity, Risk, and Business Continuity
 
 
 <ul>
 <li>
 Develop, implement, and maintain internal controls to protect information systems, data, applications, and network resources.
 </li>
 <li>
 Ensure appropriate access controls, security procedures, backup processes, licensing controls, system upgrade practices, and disaster recovery plans are in place.
 </li>
 <li>
 Lead planning and execution for cybersecurity, incident response, data protection, business continuity, and disaster recovery.
 </li>
 <li>
 Monitor and improve the organization&rsquo;s security posture in coordination with internal stakeholders and external service providers.
 </li>
 <li>
 Ensure IT practices support compliance with applicable business, contractual, regulatory, and security requirements.
 </li>
 <li>
 Budgeting, Resource Management, and Vendor Oversight
 </li>
 <li>
 Develop, administer, and manage the Information Technology budget based on business needs, strategic priorities, risk considerations, and cost-effectiveness.
 </li>
 <li>
 Evaluate technology investments, vendor proposals, service agreements, and licensing requirements.
 </li>
 <li>
 Ensure IT operations and initiatives are delivered within approved budgets and aligned with business value.
 </li>
 <li>
 Coordinate technology procurement activities and maintain effective vendor relationships.
 </li>
 <li>
 Manage, direct, and prioritize major IT projects to ensure successful delivery of corporate objectives.
 
 
 </li>
 </ul>
 Team Leadership and Staff Development
 
 
 <ul>
 <li>
 Lead, supervise, develop, and evaluate Information Technology personnel.
 </li>
 <li>
 Assign priorities, responsibilities, and resources to ensure department objectives are achieved.
 </li>
 <li>
 Select, train, mentor, and support IT staff to build technical capability, accountability, and service excellence.
 </li>
 <li>
 Prepare, review, and revise IT department job descriptions as needed.
 </li>
 <li>
 Make recommendations regarding staffing, assignments, retention, performance management, discipline, and employment decisions.
 
 
 </li>
 </ul>
 Communication and Business Partnership
 
 
 <ul>
 <li>
 Serve as a technology advisor to leadership and business units.
 </li>
 <li>
 Translate complex technical concepts into clear business terms for executives, managers, and non-technical stakeholders.
 </li>
 <li>
 Partners with departments across the organization to identify technology needs, improve processes, and implement effective solutions.
 </li>
 <li>
 Promote a service-oriented IT culture focused on responsiveness, reliability, security, and continuous improvement.
 
 
 </li>
 </ul>
 
 EXPERIENCE AND SKILL REQUIREMENTS:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology, Computer Science, Management Information Systems, Cybersecurity, Engineering, or a related field required.
 </li>
 <li>
 10+ years total IT experience; 5+ years leadership experience.
 </li>
 <li>
 Preferred Certifications: CISM, CISSP, ITIL, or PMP
 </li>
 <li>
 Strong knowledge of enterprise IT systems, computer networks, servers, hardware, software, cybersecurity, cloud services, and business applications.
 </li>
 <li>
 Experience with application development, implementation, system integration, and technology lifecycle management.
 </li>
 <li>
 Ability to manage budgets, personnel, projects, vendors, policies, and department operations.
 </li>
 <li>
 Strong understanding of IT governance, cybersecurity, disaster recovery, access control, backup procedures, licensing, and internal controls.
 </li>
 <li>
 Excellent organizational, communication, presentation, analytical, and interpersonal skills.
 </li>
 <li>
 Ability to explain technology solutions, risks, and recommendations to senior management and business stakeholders.
 </li>
 <li>
 Demonstrated ability to lead teams, manage competing priorities, and deliver technology initiatives that support business objectives.
 </li>
 <li>
 Experience in engineering, construction, energy, industrial services preferred.
 
 
 </li>
 </ul>
 
 No Recruiters, please!
 
 
 
 Equal Opportunity Employer/Veterans/Disabled
</div>

Director of Information Technology

LTM Limited

<div>Role description 
Location:Houston, TX (5 days onsite)

Job Title IT Service Desk Agent

Responsibilities
<ul>
<li>First Point of Contact Serve as the initial point of contact for end users seeking technical assistance via phone email or chat</li>
<li>Remote Troubleshooting Perform remote troubleshooting using diagnostic techniques and relevant questions</li>
<li>Solution Determination Analyze issues and determine the best solution based on customer details</li>
<li>Problem Solving Guide customers through problem solving steps</li>
<li>Escalation Escalate unresolved issues to the appropriate support level</li>
<li>Documentation Maintain accurate logs of events problems and resolutions</li>
<li>Feedback Relay customer feedback or suggestions to internal teams</li>
<li>Improvements Identify process improvements and suggest enhancements</li>
</ul>
Requirements and Skills
<ul>
<li>Experience 5 years in a help desk or customer support role</li>
<li>Computer Literacy Understanding of computer systems mobile devices and software applications</li>
<li>ITIL Knowledge Knowledge of ITIL fundamentals ITIL Foundations Preferred</li>
<li>Communication Excellent communication skills in English</li>
<li>Customer Centric Customer oriented and patient</li>
<li>Education BSc BA Computer Science or a relevant field</li>
<li>24x7 eyes on glass monitoring and Email s for OnPrem servers physical Virtual Storage Backup and Network devices APs WLCs Circuits Routers Switches Firewalls F5s These events need to be documented and updated in ServiceNow</li>
<li>Azure infrastructure dashboard monitoring</li>
<li>Drive SOP based resolution for issues such as Server disk full Disk errors CPU usage errors Memory errors corrupt OS Boot issues NW device updown backup job failures</li>
<li>Unauthorized change monitoring via config mgmt tool</li>
<li>Team will be responsible to monitor failed OS patches perform server reboots and escalation to L3</li>
<li>ServiceNow ticket creation and escalation to L2L3 Team as appropriate</li>
<li>Initiate MIM for Critical tickets P1s Major Incidents</li>
<li>Vendor coordination for hardware issues and RMA with vendors Example Cisco VMWare HyperFlex Nimble Acronis</li>
<li>Coordinate w ISP for circuit issues restoration Example ATT Comcast Verizon Lumen</li>
<li>has context menu</li>
</ul>
Note
<ul>
<li>Shift timing will be 247 rotational</li>
<li>No WFHHybrid options need to report client office from Day1</li>
</ul> 
Skills 
Mandatory Skills : Jira Service Desk, Servicedesk, Windows Server 
Other details 
Actual compensation within the range will be dependent upon the individual's skills, experience, performance and internal equity.

Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (&ldquo;LTIM&rdquo;):

Benefits and Perks:
<ul>
<li>Comprehensive Medical Plan Covering Medical, Dental, Vision</li>
<li>Short Term and Long-Term Disability Coverage</li>
<li>401(k) Plan with Company match</li>
<li>Life Insurance</li>
<li>Vacation Time, Sick Leave, Paid Holidays</li>
<li>Paid Paternity and Maternity Leave</li>
</ul>
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. 
Benefits 
Compensation range: $60,000.00 to $65,000.00 per year 
About LTM 
LTM is an AI-centric global technology services company and the Business Creativity partner to the world&rsquo;s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI &mdash; enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM &mdash; a Larsen &amp; Toubro company &mdash; owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/</div>

Service Desk Engineer

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