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newborn care specialist

The Cradle Company

Certified Newborn Care Specialist Needed | Los Angeles, CAA loving family in Los Angeles, CA (90066) is seeking a Newborn Care Specialist to provide overnight support as they welcome their twins on June 8th.Schedule: 2 weeks for 7 days, then 1.5 months 3 days a week - beginning June 10th. 8 hours a night from 10pm - 6am.The ideal candidate will provide support with essential aspects of newborn care (feeding, bathing, sleeping, diapering, and baby laundry), helping ensure rest and recovery for parents. Someone experienced with preemies and twins, able to confidently manage the unique needs of both, while offering calm, reliable guidance to the family.Must be fully vaccinated (TDAP, TB, COVID, Boosters, Flu)Compensation: $50/hr+Job Types: Full-time, TemporaryPay: From $50.00 per hourApplication Question(s):<ul><li>Do you have the following vaccinations up to date: TDAP, TB, COVID, Boosters, Flu?</li><li>Do you have experience caring for preemies and twins?</li></ul>Experience:<ul><li>Newborn Care Specialist: 4 years (Required)</li></ul>License/Certification:<ul><li>Newborn Care Specialist Certification (Required)</li></ul>Work Location: In person

Newborn Care Specialist

Let Mommy Sleep Southern California

Let Mommy Sleep (Southern California), Overnight Newborn Care agency is currently hiring Night Nannies, Newborn Caregivers, CNAs, students and baby experts for LOS ANGELES, LONG BEACH, REDONDO BEACH, PASADENA,PORTER RANCH and surrounding areas.Applicants MUST already have impressive solid experience working with infants and newborns.Caregivers support new families by providing evidence-based education on feeding, newborn and postpartum care. We provide all care of single babies, twins and triplets overnight; soothing, feeding and providing nurturing care to baby and compassionate support and education to parents. Our caregivers feed, diaper, swaddle and provide all care of single babies and twins through the night.Breast and bottle feeding support, safety instruction and mental and physical postpartum support of new parents is expected.Requirements:Applicants MUST be current on your flu shot, fully vaccinated(MMR, HEPB, TDaP) and practicing COVID19 safety measures. MUST be able to provide documented proof of up to date vaccines with Tdap and MMR within the last 10 years or titres.Must have clean background check (TRUSTLINE) and sparkling references.Must be authorized to work in the United States.Must have CPR/First Aid/ BLS certification (AHA/RED CROSS)Must be able to articulate and communicate well.Must have reliable transportation to commute around Los Angeles and surrounding areas.Our caregivers make their own schedules. There is flexibility and a wonderful team to support you. Shifts are typically 8 hours from 10pm-6am during which time caregivers are expected to be awake. There are daytime opportunities as well.Education is also available.Online Newborn Care Certificates can be earned here: newborncarecertified.com and include the most up to date recommendations on infant care and safety.Learn more at https://letmommysleep.com/southern-californiaPay Range is $20-26 for single baby; additional for twins, triplet; dependent on qualifications and experience.Job Types: Full-time, Part-time, TemporaryPay: $35.00 - $40.00 per hourExpected hours: 8 &ndash; 40 per weekBenefits:<ul><li>Flexible schedule</li></ul>Application Question(s):<ul><li>Do you have BLS/ CPR?</li><li>Applicant must already be up to date on MMR, Tdap Flu and covid vaccine prior to hire, and must be able to provide proof of immunity. Are you able to abide on vaccination requirements for this role?</li><li>Please tell us why you you are applying to this role and why you are a good fit.</li></ul>Experience:<ul><li>Newborn Care: 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>License/Certification:<ul><li>RN/CNA/HHA/NCS (Preferred)</li></ul>Shift availability:<ul><li>Night Shift (Preferred)</li><li>Overnight Shift (Preferred)</li></ul>Ability to Commute:<ul><li>Los Angeles, CA 90049 (Required)</li></ul>Willingness to travel:<ul><li>100% (Required)</li></ul>Work Location: In person

Overnight Newborn Caregiver/RNs Doula/FT, PT, Per-diem

Wyndy

<div>
 
 Pay:
 
 $19 - $29 per hour
 
 
 
 Start Date:
 
 Within 1 Month
 
 
 
 Location:
 
 Los Angeles, CA
 
 
 
 Job Description
 
 
 
 Seeking an experienced and nurturing caregiver to provide dedicated care and support for a newborn. Must have a genuine passion for infants and ensure their safety, development, and wellbeing. Duties include feeding, soothing, diaper changing, establishing routines, and engaging in stimulating activities. Strong communication skills and the ability to create a loving environment are essential. Previous newborn care experience and knowledge of infant development are preferred. CPR and first aid certification is required. Must be reliable and able to maintain a flexible schedule.
 
 
 
 Parent / Family Information
 
 
 
 Location: Los Angeles, CA 90106
 
 
 Seeking: Los Angeles Nanny
 
 
 Education: Attending/Graduated College
 
 
 Time Needed: Part-Time
 
 
 
 Nanny Job Requirements
 
 
 
 Experienced Nanny: Yes
 
 
 Background Checked: Yes
 
 
 Verified College Enrollment: Yes
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 </li>
 <li>
 A love of working with children
 </li>
 <li>
 </li>
 <li>
 Excellent communication skills
 </li>
 <li>
 </li>
 <li>
 Ability to follow directions
 </li>
 <li>
 </li>
 <li>
 Passion for helping others
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 </li>
 <li>
 Communicate seamlessly with parents through the Wyndy app
 </li>
 <li>
 </li>
 <li>
 Receive positive feedback from grateful parents
 </li>
 <li>
 </li>
 <li>
 Add valuable experience to your resume for future career growth
 
 
 </li>
 </ul>
 
 Application Process
 
 
 
 <ul>
 <li>
 </li>
 <li>
 Upon submission, your application will be reviewed to ensure quality before becoming active.
 </li>
 <li>
 </li>
 <li>
 You'll receive an initial response within 48 hours of submission.
 </li>
 </ul>
</div>

Full-time nanny position near the UCLA for a newborn

<div>
 
 Pay:
 
 $17 - $24 per hour
 
 
 
 Start Date:
 
 Within 2 Weeks
 
 
 
 Location:
 
 Los Angeles, CA
 
 
 
 Job Description
 
 
 
 Full-time nanny needed for a newborn. Must have experience with infants. Must be reliable, attentive, and patient. Will be responsible for feeding, diaper changing, and ensuring a safe environment. Additional duties may include light housekeeping related to the baby. Must be available Monday to Friday. CPR certification preferred.
 
 
 
 Parent / Family Information
 
 
 
 Location: Los Angeles, CA 90090
 
 
 Seeking: Los Angeles Nanny
 
 
 Education: Attending/Graduated College
 
 
 Time Needed: Part-Time
 
 
 
 Nanny Job Requirements
 
 
 
 Experienced Nanny: Yes
 
 
 Background Checked: Yes
 
 
 Verified College Enrollment: Yes
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 </li>
 <li>
 A love of working with children
 </li>
 <li>
 </li>
 <li>
 Excellent communication skills
 </li>
 <li>
 </li>
 <li>
 Ability to follow directions
 </li>
 <li>
 </li>
 <li>
 Passion for helping others
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 </li>
 <li>
 Work on your terms without long-term contracts
 </li>
 <li>
 </li>
 <li>
 Receive constructive feedback from parents to help improve your skills
 </li>
 <li>
 </li>
 <li>
 Benefit from job-related insurance for peace of mind
 
 
 </li>
 </ul>
 
 Application Process
 
 
 
 <ul>
 <li>
 </li>
 <li>
 Upon submission, your application will be reviewed to ensure quality before becoming active.
 </li>
 <li>
 </li>
 <li>
 You'll receive an initial response within 48 hours of submission.
 </li>
 </ul>
</div>

Full-time nanny required for newborn near the UCLA

Eisner Health

<div>*3 days on-site and 2 days remote at 1530 S. Olive St, Los Angeles, CA 90015.* 


About Eisner Health:

Eisner Health is a Federally Qualified Health Center (FQHC) providing culturally competent, full life-cycle medical care, prenatal care, women&rsquo;s health services, dental care, behavioral health care, optometry, dermatology, case management/care coordination, supplemental services (patient benefits and enrollment, outreach), and an on-site pharmacy and lab. We are the provider of choice for more than 40,000 children, adults, and older adults in Los Angeles County each year. 


Position Summary

Under the direction of the Quality Improvement (QI) Manager, the Quality Improvement Specialist I supports and facilitates quality improvement initiatives for individual departments and across the organization. The scope of responsibility includes both clinical and operational settings. The QI Specialist I analyzes data, prepares reports, and develops tools to monitor performance and measure improvement. This role applies established quality improvement methodologies and techniques to support project implementation, performance monitoring, and continuous improvement efforts. 


Quality Program &amp; Measure Support
<ul>
<li>Supports assigned quality initiatives through execution of defined tasks aligned with organizational priorities.</li>
<li>Assists with implementation of standardized quality workflows across clinical and operational settings.</li>
<li>Follows established quality protocols, specifications, and guidance provided by QI leadership, including technical guidance from the QI Specialist II.</li>
<li>Participates in quality improvement activities, including PDSA cycles and workflow testing, as assigned.</li>
<li>Conducts patient outreach via telephone or other approved communication methods to support appointment scheduling, rescheduling, and care gap closure, and documents interactions and outcomes in accordance with established workflows.</li></ul> 


Data Preparation, Tracking &amp; Validation
<ul>
<li>Prepares and maintains quality trackers, patient lists, and logs using the EHR, Excel, and population health tools.</li>
<li>Performs routine data validation and chart review to confirm documentation completeness and accuracy.</li>
<li>Identifies data discrepancies or documentation gaps and escalates findings to the QI Specialist II or QI Manager.</li>
<li>Supports care gap tracking and follow-up workflows without independently analyzing trends or outcomes.</li>
<li>Maintains assigned quality trackers, patient lists, and logs using Excel, the EHR, and population health tools in accordance with established standards.</li></ul> 


Audit &amp; Documentation Support
<ul>
<li>Assists with audit preparation by compiling documentation, reports, and supporting materials.</li>
<li>Conducts chart reviews and documentation checks and supports audit readiness activities by validating required data elements and compiling and organizing supporting materials in accordance with established audit protocols.</li>
<li>Supports supplemental data collection and submission preparation under direction of QI leadership.</li>
<li>Ensures documentation activities align with approved standards and timelines.</li></ul> 


Workflow Implementation &amp; Clinic Support
<ul>
<li>Supports implementation of approved workflows related to quality, care gap closure, and preventive care.</li>
<li>Reinforces standardized processes with clinic staff as directed by QI leadership.</li>
<li>Communicates workflow issues, barriers, or observations to the QI Specialist II or QI Manager.</li>
<li>Provides logistical and operational support for quality initiatives across departments.</li></ul> 


Collaboration &amp; Escalation
<ul>
<li>Collaborates with Quality, Informatics, Operations, and clinical teams to support assigned initiatives.</li>
<li>Participates in QI meetings, huddles, and workgroups as assigned.</li>
<li>Maintains compliance with HIPAA, confidentiality, and data integrity requirements in all activities.</li>
<li>Escalates data discrepancies, documentation issues, or workflow barriers to the QI Specialist II or QI Manager following established workflows.</li></ul> 


Required Qualifications
<ul>
<li>High school diploma or equivalent required; associate&rsquo;s degree or coursework in public health, healthcare administration, quality improvement, or a related field preferred.</li>
<li>One to two years of experience in a healthcare, quality improvement, population health, administrative support, or patient-facing support role.</li>
<li>Fluency in written and verbal Spanish.</li>
<li>Basic to intermediate proficiency in Microsoft Excel, including use of spreadsheets for tracking, data entry, and routine reporting.</li>
<li>Experience working with electronic data systems or databases and ability to document information accurately and consistently; experience with EHR systems preferred but not required.</li>
<li>Ability to maintain confidentiality and comply with HIPAA and organizational privacy requirements.</li></ul> 


Preferred Qualifications
<ul>
<li>Experience supporting quality improvement initiatives, clinical quality measures, or audit preparation activities in an FQHC or community health setting.</li>
<li>Familiarity with population health or quality management tools (e.g., care gap lists, registries, dashboards).</li>
<li>Experience supporting care gap closure initiatives, preventive care outreach, or quality-related patient engagement efforts.</li></ul> 


Benefits
<ul>
<li>PTO accrual rate of 7.08 hours per pay period (26 pay periods per year).</li>
<li>9 Paid Holidays.</li>
<li>40 hours of paid Jury Duty time per year.</li>
<li>Medical, Dental, &amp; Vision insurance (HSA eligible PPO option available).</li>
<li>Flexible Spending Accounts (Healthcare, Dependent Care, &amp; Transportation).</li>
<li>Employer-sponsored life insurance &amp; long-term disability.</li>
<li>30 free visits per year for Chiropractic or Acupuncture.</li>
<li>401k plan with a 3% employer contribution</li></ul> 


#EHINDEED</div>

QUALITY IMPROVEMENT SPECIALIST I

<div>*3 days on-site and 2 days remote at 1530 S. Olive St, Los Angeles, CA 90015. Additional on-site days may be required, based on operational needs. * 


About Eisner Health:

Eisner Health is a Federally Qualified Health Center (FQHC) providing culturally competent, full life-cycle medical care, prenatal care, women&rsquo;s health services, dental care, behavioral health care, optometry, dermatology, case management/care coordination, supplemental services (patient benefits and enrollment, outreach), and an on-site pharmacy and lab. We are the provider of choice for more than 40,000 children, adults, and older adults in Los Angeles County each year. 


Position Summary

Under the direction of the Quality Improvement (QI) Manager, the QI Specialist facilitates quality improvement projects for individual departments and the organization. The QI Specialist is responsible for analyzing and reporting findings, as well as developing tools to measure improvement. The QI Specialist II collaborates with clinical teams, care coordinators, population health staff, and informatics to operationalize performance improvement activities across Eisner Health in alignment with HRSA, CMS, NCQA-PCMH, Medi-Cal MCP, and health plan requirements. This role contributes directly to achieving organizational performance goals by translating measure logic into actionable workflows and supporting data-driven decision-making. 


Quality Program Support &amp; Regulatory Alignment
<ul>
<li>Supports execution of the organizational Quality Improvement Program in alignment with HRSA, UDS, HEDIS, CMS, NCQA-PCMH, PHMI, and Medi-Cal MCP reporting requirements.</li>
<li>Assists in preparing documentation, reports, and supporting evidence for audits, NCQA-PCMH recognition, and HRSA OSV readiness activities.</li>
<li>Provides performance oversight and technical support for assigned Clinical Quality Measures (CQMs), working in close coordination with QI CHWs, QI MAs, QI Specialists I, and clinical leadership to ensure accurate implementation and monitoring.</li>
<li>Maintains advanced working knowledge of quality measure specifications, logic, and updates related to evolving regulatory and payer requirements; translates updates into guidance for measure leads and clinic teams.</li>
<li>Maintains advanced working knowledge of EHR and population health management tools to support performance monitoring, report development, and data interpretation.</li>
<li>Maintains working knowledge of patient registration, documentation, and clinical workflows to assess downstream impact on quality performance.</li>
<li>Prepares analytic summaries, performance updates, and supporting materials for QI Committee meetings, workgroups, and internal QI communications.</li>
<li>Participates in external QI collaboratives, learning sessions, and professional conferences; synthesizes and disseminates relevant best practices, regulatory updates, and improvement opportunities to leadership and cross-functional teams.</li></ul> 


Data Integrity, Reporting, &amp; Care Gap Analytics
<ul>
<li>Oversees generation and review of care gap lists, registries, and performance reports produced by QI staff using EHRs, payer portals, and population health platforms.</li>
<li>Performs advanced data validation and cross-platform reconciliation; identifies trends, anomalies, or systemic issues affecting measure performance and escalates findings to department leadership.</li>
<li>Translates multi-source data into clear, executive-ready tables, visualizations, and analytic summaries to support clinical, operational, and leadership decision-making.</li>
<li>Supports leadership-level performance reporting and prepares analyses for QI Committee review, executive discussions, and cross-departmental planning.</li></ul> 


Performance Improvement, Workflow Optimization &amp; Clinic Engagement
<ul>
<li>Provides analytic and operational support for PDSA cycles, root cause analyses, and performance improvement initiatives led by department leadership.</li>
<li>Monitors measure performance trends, outreach effectiveness, and workflow adherence across clinics and teams; identifies performance risks and improvement opportunities.</li>
<li>Reviews and refines workflow maps, process flows, tip sheets, and job aids developed by QI staff to ensure alignment with measure logic, regulatory requirements, and operational feasibility.</li>
<li>Supports standardization of pre-visit planning (PVP) and point-of-care care gap closure workflows by assessing performance impact and recommending adjustments as needed.</li>
<li>Provides technical guidance, training support, and escalation assistance to QI CHWs, QI MAs, and QI Specialists I related to documentation standards, measure interpretation, and data use.</li>
<li>Tracks implementation, adoption, and performance outcomes of new or revised workflows and reports findings to department leadership.</li></ul> 


Patient Engagement (Oversight Role)
<ul>
<li>Supports patient outreach strategies by monitoring performance, volume, and outcomes of campaigns executed by QI CHWs, QI MAs, and QI Specialists I.</li>
<li>Reviews outreach results and patient experience data; prepares analytic summaries and recommendations for leadership review in coordination with the QI Manager.</li></ul> 


Requirements and Qualifications:
<ul>
<li>Bachelor&rsquo;s degree in a relevant field, or equivalent combination of education &amp; experience.</li>
<li>Minimum of 3 years of experience in conducting healthcare quality improvement, analytics, research, or operational support, with demonstrated progression in responsibility.</li>
<li>Demonstrated experience conducting Plan-Do-Study-Act (PDSAs), providing project coordination and oversight, supporting quality initiatives, or health services research.</li>
<li>Advanced Excel expertise, including multi-source data integration, cross-dataset lookups (XLOOKUP, INDEX-MATCH), pivot tables, conditional logic, and data validation techniques to support complex quality and performance reporting.</li>
<li>Strong analytical, organizational, and planning skills, with the ability to manage multiple projects and competing priorities.</li></ul> 


Benefits
<ul>
<li>PTO accrual rate of 7.08 hours per pay period (26 pay periods per year).</li>
<li>9 Paid Holidays.</li>
<li>40 hours of paid Jury Duty time per year.</li>
<li>Medical, Dental, &amp; Vision insurance (HSA eligible PPO option available).</li>
<li>Flexible Spending Accounts (Healthcare, Dependent Care, &amp; Transportation).</li>
<li>Employer-sponsored life insurance &amp; long-term disability.</li>
<li>30 free visits per year for Chiropractic or Acupuncture.</li>
<li>401k plan with a 3% employer contribution</li></ul> 


#EHINDEED</div>

QI Specialist II

APLA Health

<div>Requisition #: 48849
Status: Full-time, Non-Exempt
Schedule: Monday &ndash; Friday, 8AM &ndash; 5PM
Onsite or Hybrid: Onsite
Bilingual (English/Spanish): Yes: Spanish Assessment required prior to offer.
POSITION SUMMARY:
Under the direction of the Contact Center Manager, the Contact Center Specialist is responsible for handling inbound and outbound calls to and from patients and scheduling medical appointments.
ESSENTIAL DUTIES AND RESPONSIBILITIES:<ul><li>
Handle inbound and outbound patient calls and provide accurate, satisfactory answers to their queries and concerns.</li><li>
Assist patients with understanding the limitations of certain services and assist them in finding a solution to their concerns.
</li><li>Handle all scheduling calls and transfer other calls/patient inquires as appropriate.</li><li>
Schedule patient appointments according to clinic scheduling protocols.</li><li>
Register patients in eClinicalWorks according to clinic protocols.</li><li>
Verifies patients&rsquo; insurance coverage and if patient is out of network, unassigned to APLA Health, or uninsured, refers patient to enrollment team.
</li><li>Protects patients' rights by maintaining strictest confidentiality of personal and financial information; adhering to all HIPAA guidelines/regulations.</li><li>
Maintains patient accounts in eClinicalWorks by obtaining, recording, and updating personal and financial information.</li><li>
Exhibit cultural competency with the LGBTQ+ population, underrepresented and underserved communities, and populations living with/at high risk of contracting HIV.</li><li>
Work with the referral coordinator and/or referring agencies to coordinate patient appointments.</li><li>
Work with the patient engagement and retention specialist to coordinate ED/ER follow up patient appointments.</li><li>
Coordinate auxiliary services to assist patients with barriers to access to healthcare (e.g. interpreter services, transportation).</li><li>
Ensure privacy protocols and regulations (e.g. HIPAA) are followed in order to keep patient protected health information safe and secure.</li><li>
Coordinate with other call center agents to improve customer service.</li><li>
Effectively communicate with clients/patients in English and Spanish as required per aforementioned job duties.</li></ul>
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
On occasion, based on business necessity, staff may be required to work a non-standard schedule.
REQUIREMENTS:
Training and Experience:<ul><li>
High school diploma or GED required.
</li><li>At least two (2) years&rsquo; experience working in a medical office or two (2) years of other customer service experience preferred.
</li><li>Knowledge about insurance plans as well as Medi-cal/Medicare strongly preferred.</li><li>
Bilingual required &ndash; English/Spanish.</li></ul>
Knowledge of:<ul><li>
Basic computer software (Microsoft Office Suite)</li><li>
Call Center operations</li><li>
HIPAA and OSHA guidelines</li><li>
eClinicalWorks or similar electronic health record system</li><li>
Ring Central or similar phone system</li><li>
Managed care eligibility
</li><li>Healthcare insurance plans (Medicaid, Medicare, and private/commercial plans; including dental and/or mental health preferred)</li></ul>
Ability to:<ul><li>
Participate as an effective member of a large service-providing agency</li><li>
Demonstrate non-judgmental and compassionate care towards the LGBTQ+ population, underprivileged and underserved communities, and populations living with/at high risk of contracting HIV</li><li>
Be customer service oriented</li><li>
Possess great active listening skills</li><li>
Strong telephone etiquette
</li><li>Maintain strictest confidentiality of patients</li><li>
Maintain a strict discipline in time management</li><li>
Operate standard office equipment
</li><li>Demonstrate excellent written and verbal communication skills</li><li>
Perform word processing and data entry tasks</li><li>
Meet assigned deadlines
</li><li>Complete assigned tasks with minimal supervision</li><li>
Communicate effectively with patients, staff, peers, and superiors</li></ul>
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Covid Vaccination and booster required or medical/religious exemption.
Equal Opportunity Employer: APLA Health is an Equal Opportunity Employer.</div>

Contact Center Specialist

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