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correctional officer

occ dispatcher

Kansas City Area Transportation Authority

<div>GENERAL SUMMARY
The primary responsibility of the OCC Dispatcher is to assign work to bus operators and coordinate schedules/trip plans for effective and efficient service. The Dispatcher is also responsible for coordinating and communicating between and among operating entities and maintaining effective and efficient service.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES
This job description intends to provide a representative summary of the primary duties and responsibilities employees perform in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.
Employee essential job duties and responsibilities are required to be performed onsite at the KCATA.<ul><li>
Provides operators with information regarding operational changes, hazards, problems, assignments, and requirements to see management personnel.</li><li>
Prepares all sign-on/off sheets and time sheets. Ensures proper records regarding operators are maintained.</li><li>
Coordinates activities and communications between district supervisors, maintenance personnel, operators, and radio dispatchers to ensure effective and efficient operation of the system.</li><li>
Investigates accidents, incidents, passenger disputes, and disturbances regarding RideKC. Coordinates with police agencies regarding assaults, disturbances, and undercover operations.</li><li>
Audits service, routes, and road conditions and recommends alternate routes to dispatch or suggests service improvements.</li><li>
Prepares daily work assignments with available personnel to perform work assignments according to the collective bargaining unit agreement guidelines.</li><li>
Monitors operations system performance to identify and resolve problems while ensuring efficiency and cost-effectiveness. A few examples, but not all-inclusive, would be late/early pull-out, Route OTP, route adherence, vehicle location, current route(s) etc.</li><li>
Responds to incoming calls on the radio as received to coordinate information regarding on-street operations. Takes immediate action after calls are received to ensure t h e personal safety of bus operators, other employees, and passengers.</li><li>
Gathers relevant information, communicates, and prepares written reports for accidents and incident occurrences to assess unusual conditions, injuries, or excessive property damage.</li></ul><ul><li>
Ensures work is aligned in accordance with the collective bargaining unit agreement.</li><li>
Answers incoming calls to RideKC Flex, explains how the service operates and informs the caller how to access it.</li><li>
Collects, coordinates, and communicates daily to ensure effective and efficient operation including subscriber, reservation and service request information, and schedules trips and cancellations daily to accurately maintain the Flex database accurately.</li><li>
Other duties as assigned.</li></ul>
SUPERVISORY RESPONSIBILITIES<ul><li>
Work requires providing guidance and the potential to oversee another employee. This position may oversee work quality, training, instructing, and work assignments.</li></ul>
FISCAL RESPONSIBILITY<ul><li>
Position has minimum fiscal responsibility.</li></ul>
MINIMUM QUALIFICATIONS
Required Education and Experience<ul><li>
High school diploma or equivalent</li><li>
One (1) to three (3) years of experience in dispatching.</li><li>
An equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities may be considered.</li></ul>
 Required Licenses or Certifications<ul><li>
Valid Driver&rsquo;s License</li></ul> 
COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES
Knowledge of:<ul><li>
Thorough knowledge of the Greater Kansas City area.</li><li>
Safety rules, violations, procedures, and policies.</li><li>
English grammar, spelling, punctuation.</li><li>
Principles and practices of basic bookkeeping.</li><li>
Modern office procedures, methods, and computer equipment.</li><li>
Investigation techniques.</li></ul>
Skill in:<ul><li>
Interpersonal skills necessary to develop and maintain effective and appropriate working relationships.</li><li>
Conflict resolution.</li><li>
Performing basic mathematical functions such as addition, subtraction, multiplication, division, percentages, and ratios.</li><li>
Organization and time management.</li><li>
Customer service.</li></ul>
Ability to:<ul><li>
Meet schedules and deadlines of the work.</li><li>
Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements.</li><li>
Accurately organize and maintain paper documents and electronic files.</li><li>
Maintain the confidentiality of information and professional boundaries.</li><li>
Communicate effectively orally and in writing.</li><li>
Interact professionally with various levels of KCATA employees and outside representatives.</li><li>
Prepare comprehensive reports and correspondence.</li><li>
Operate radio.</li></ul>
 POSITION TYPE AND EXPECTED HOURS OF WORK<ul><li>
Will work in a normal office environment and/or remote office as approved. Will sometimes be required to work and/or attend meetings or events in public and at all RideKC locations.</li><li>
Varied shifts including nights, weekends, and holidays may be required.</li><li>
Abnormal hours are expected and required for specific events and to reach all employees.</li></ul>
 TRAVEL
<ul><li>Travel within the metropolitan area may be required.</li></ul> 
 WORKING CONDITIONS &amp; PHYSICAL DEMANDS<ul><li>
This position requires occasional exposure to unpleasant environmental conditions and/or hazards and requires medium physical effort. Incumbents may be required to exert up to 35 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.</li><li>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li></ul>
WORK AUTHORIZATION/SECURITY CLEARANCE (IF APPLICABLE)
EEO STATEMENT
KCATA is an equal opportunity employer.</div>

OCC Dispatcher

CPKC

<div>Join CPKC, North America&rsquo;s first transnational railroad connecting U.S., Canada, and Mexico, where your career drives progress and safety is paramount. We connect communities, fuel economic growth, and provide meaningful work in a culture that values diversity, accountability, and pride. With opportunities for training, development, and advancement, you&rsquo;re not just building a career&mdash;you&rsquo;re part of something bigger. Together, we move goods, connect people, and create lasting change. Your future starts here. 
PURPOSE OF THE POSITION:
The Operations Dispatching Manager role at Canadian Pacific Kansas City offers an outstanding chance to work in transportation and shipping operations. This position is crucial for ensuring smooth and safe train movement, contributing to the flow of goods and services. 
POSITION ACCOUNTABILITIES:<ul><li>
Dispatch train and engineering movements on the railroad in a safe and efficient manner</li><li>
Issue necessary track authorities to safely move trains across the railroad, ensuring detailed execution</li><li>
Provide track authorities for the protection of engineering personnel, maintaining strict safety standards</li><li>
Record information as required by the railroad and federal government, ensuring compliance and accuracy</li><li>
Inform the Director of Dispatching about overall operations of trains and any delays, enabling a timely resolution</li><li>
Issue necessary Track Bulletins to protect trains and engineering personnel</li><li>
Ensure the timely movement of cars when billed, reporting any delayed car movement to the Director Dispatching for immediate action</li><li>
Assist in investigations of train accidents and personal injuries when required, showcasing a dedication to safety and accountability</li><li>
Align with all rules, office procedures, and Transportation Health and Safety Plan requirements, encouraging a culture of safety and compliance</li><li>
Communicate proficiently with individuals at all levels of the organization, ensuring effective and clear collaboration</li></ul> 
POSITION REQUIREMENTS:<ul><li>
High school diploma or general equivalency</li><li>
1 year of experience in Transportation or Train Operations preferred</li><li>
Comprehensive understanding of General Code of Operating Rules, Timetables, Operations Supervisor Manuals, and Notices, demonstrated by passing required exams</li><li>
Previous Train Dispatcher or comparable experience preferred</li><li>
Ability to become familiar with train operations and associated rules, demonstrating a keen understanding of the transportation sector</li><li>
Capability to form a good understanding of the physical characteristics of the railroad</li><li>
Consistent record to analyze rapidly and make quick, sound decisions in fast-paced situations</li><li>
Computer literacy with the ability to master computerized train control applications</li><li>
Willingness to work shifts as assigned, including nights, weekends, and holidays, showing flexibility and dedication</li><li>
Strong communication skills for clear and effective interactions</li><li>
color vision required for accurate signal and track management</li></ul> 
WHAT CPKC HAS TO OFFER: 
<div></div><ul><li>
Flexible and competitive benefits package</li><li>
Competitive company pension and/or retirement plans</li><li>
Employee share purchase plan</li><li>
Performance incentive plan</li><li>
Annual fitness subsidy</li><li>
Part-time studies program</li></ul> 
PRE-EMPLOYMENT REQUIREMENTS:
Medical and Drug Testing
This is a safety critical position and a successful pre-employment medical assessment including physical, vision, hearing, and a negative company or regulated drug test is required. Post hire qualification drug testing may also be required. 
Background Investigation<ul><li>
Criminal history check</li><li>
Education verification</li><li>
Professional references</li><li>
Department of Transportation Background Check 40.25 Form</li><li>
Social Security Number verification</li></ul> 
BECOMING A RAILROADER:
As an employee with a North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements. 
Management Conductor Program
Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer. 
CULTURE OF INCLUSION:
For our U.S. applicants, CPKC is an equal opportunity/affirmative action employer, inclusive of protected veterans and individuals with disabilities. For Canadian applicants CPKC is an employment equity employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply including: women, Black, Indigenous, People of Color (BIPOC), members of the LGBTQ+ community and people with disabilities. Accommodations for the job application process can be provided, as appropriate, upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA). 
<ul><li>
Req ID: 105967</li><li>
Department: Network Operations</li><li>
Job Type: Full-Time</li><li>
Position Type: Non-Union</li><li>
Location: Kansas City, Missouri</li><li>
Country: United States</li><li>
% of Travel: 0-10%</li><li>
# of Positions: 1</li><li>
Job Grade: 4</li><li>
Job Available to: Internal &amp; External</li></ul> 
#LI-ONSITE
#LI-PC1</div>

Operations Dispatching Manager- Kansas City

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OCC Dispatcher

Operations Dispatching Manager- Kansas City