administrative assistant

administrative assistant, executive Jobs in Miami

administrative assistant, executive

front desk admin

office administrator

office manager

office staff

Expanding Possibilities Inc

We are seeking a detail-oriented office worker to join our team. The ideal candidate will have experience in working with Medicaid and Private Insurance.Responsibilities<ul><li>Assist in managing ABA office administrative duties</li><li>Assist HR personnel with employment verification</li><li>Assist other office staff with pending tasks</li><li>Sending Birthday notifications to contractors &amp; clients</li><li>Follow-up with client&rsquo;s parents on a monthly basis</li><li>Provide excellent customer support through various communication channels.</li><li>Demonstrate professional phone etiquette when communicating with clients and colleagues.</li><li>Answer telephone calls, take messages and assist callers to the best ability.</li><li>Communicate with parents, RBT and analyst in a pleasant and professional matter.</li><li>Route, sort, and open incoming mails.</li><li>Prepare outgoing mail and answer correspondence</li><li>Support office management with organizational tasks</li><li>Print Service Logs and send emails notifications of pending signatures or notes</li><li>Scan, Sort and File completed Service Logs</li><li>Maintain organized files and documentation</li><li>Contact parents/caregivers to provide information about our ABA services and what documents are required (new or transfer clients)</li><li>Send email as a follow-up with all the information that was provided over the phone.</li><li>Once documentation is received, organize documents for Assessment/Reassessment authorization</li><li>Perform general clerical duties as required</li></ul>Requirements<ul><li>Bilingual (English and Spanish)</li><li>Strong organizational skills with attention to detail</li><li>Ability to multitask and prioritize tasks effectively</li><li>Excellent communication and interpersonal abilities</li><li>Proficiency in Microsoft Office Suite (Word, Excel)</li></ul>Job Types: Full-time, Part-timeAbility to Commute:<ul><li>Miami, FL 33157 (Required)</li></ul>Ability to Relocate:<ul><li>Miami, FL 33157: Relocate before starting work (Required)</li></ul>Work Location: In person

Office Staff

Physicians Dialysis

<div>GENERAL PURPOSE OF THE JOB: 
The Office Manager provides direct administrative support to the Corporate Office to ensure operations are running smoothly. This includes administrative coordination for the facility, mail, preparation of reports, development of tracking systems, and ad hoc projects. This individual acts as an administrative resource for day-to-day needs. 
 
PRIMARY RESPONSIBILITIES: 
 
Front Office Reception: 
<ul><li>Greets visitors and facilitates meetings with corporate departments</li><li>Answers phone lines and directs inquiries to the correct departments</li><li>Responds to voicemails or general inquires</li><li>Maintains office common areas (breakroom, supply closet, kitchen, copy area) and keeps office items stocked, orderly and in good working order</li><li>Maintains corporate resources (office listings, phone lists, vendor lists, etc.), routinely distributes.</li><li>Coordinates patient census report</li></ul> 
Mail Support: 
<ul><li>Receives and documents incoming mail</li><li>Sends out mail, including facilitation of FedEx and other shipments.</li><li>Coordinates special mailers as requested by the departments</li><li>Facilitates bank deposits using banking software.</li><li>Maintains FedEx and other shipping and mail accounts</li></ul> 
Facility Support: 
<ul><li>Maintains contact list for facility vendors including points of contact, phone numbers, account numbers, portals, etc.</li><li>Attends necessary meetings related to Corporate activities.</li><li>Supports document retention projects</li><li>Tours facility to identify any physical plant issues</li><li>Troubleshoots issues and problems with facility vendors (air conditioning, property management, office cleaning, etc.)</li><li>Completes weekly/monthly &ldquo;month end&rdquo; tasks accurately and on-time.</li></ul> 
Communication: 
<ul><li>Develop and maintain effective communications for the Corporate office.</li><li>Drafts and sends company communication as needed.</li><li>Establishes and maintains effective working relationships with professional staff, co-workers, physicians, their office staff, ancillary department personnel, and external agencies.</li></ul> 
SECONDARY RESPONSIBILITIES: 
<ul><li>Composes memos, transcribes notes, and researches and creates presentations.</li><li>Gathers and submits information from Clinics and Regional Offices as requested.</li><li>Reports and problems/issues to management</li><li>Other duties as assigned</li></ul> 
QUALIFICATIONS: 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
<ul><li>High school graduate or equivalent education. BA in Business or Health related field a preferred.</li><li>Minimum 2 years of administrative support experience preferred. Experience supporting multiple managers/supervisors in a busy environment preferred.</li><li>Intermediate to advanced knowledge of Outlook, MS Excel, Word and PowerPoint.</li><li>Must have demonstrated record of and commitment to safety; and dedication to excellence.</li><li>Must possess outstanding communication and interpersonal skills. Must be able to communicate professionally and effectively with other staff members, patients and physicians.</li><li>Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.</li><li>Prior experience working with sensitive information and maintaining confidentiality.</li><li>Demonstrates performance skill with information systems: i.e. printer, fax machine, computer, and other office equipment.</li></ul> 
WORK ENVIRONMENT &amp; PHYSICAL DEMANDS: 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. 
 
While performing the duties of this job, the employee is regularly exposed to work near moving mechanical parts (dialysis equipment and machinery). The employees may be exposed to fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually moderate. 
 
The employee must frequently sit, stand, lift and/or move up to 25 pounds (lifting patients, etc.), includes ability to carry and transport up to 25 pounds up to 60 feet. Specific vision abilities required by this job include close vision, color differentiation, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is required to stand; walk and talk, hear and smell. Requires excellent visual acuity and manual dexterity. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. He/she is frequently required to sit; stoop, kneel, bend, crouch, or crawl. 
 
The employee is required to use safety equipment, PPE (personal protective equipment) that may include but not be limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments 
and equipment.</div>

Office Manager

Simpro

<div>Job Context
The IT Support Administrator is responsible for the provision of IT support to staff and contributing to Global Office infrastructure and projects.
What You&rsquo;ll Do<ul><li>
Follow maintenance protocols to ensure systems are secure and ready for users</li><li>
Sourcing, ordering, assembling, configuring, installing, dispatching and maintaining IT hardware</li><li>
When required, order and assemble office furniture (e.g. office chairs, desks etc.)</li><li>
Assemble and configure IoT hardware and dispatch to clients, followed by remote support/on-site installation assistance and maintenance</li><li>
Configuring and dispatching of GPS trackers and related hardware to clients and organising installation followed by remote troubleshooting</li><li>
Setting up and maintaining employee workstations and providing in office and remote desktop support</li><li>
Assist with the maintenance of the office internet, intranet, data network and VoIP systems</li><li>
Assist with various Salesforce Administration tasks, data sorting/analysis and transformation of system data</li><li>
Complete tasks/work on cases assigned via Salesforce</li><li>
Assist with inducting new starters by preparing IT Starter Packs for new employees</li><li>
Creating Simpro builds for new starters and dummy builds for job candidates</li><li>
Setting up new starters on systems (including Mattermost, Google Suite, Global Phone List etc.) and removing leavers</li><li>
Configure and dispatch hardware to staff and clients, ensuring new equipment is &lsquo;signed out&rsquo; by new employees and logged on Salesforce</li><li>
Assist with ensuring the return of all hardware and equipment of leavers</li><li>
Maintain and troubleshoot devices and systems, hardware, and software</li><li>
Document and update IT processes and procedures as and when required</li><li>
Update and ensure the accuracy of inventory of all company hardware assets</li><li>
Ensure timely response and resolution of any IT-related issues for both in office and remote employees</li><li>
Administration of various systems and access management and control</li><li>
Conduct timely audits of software and systems for compliance</li><li>
Carry out monthly stock takes of hardware</li><li>
Ensuring areas of non-conformance are escalated to Management</li><li>
Continually review work practices and recommend ways in which practice, systems and/or processes can be improved</li><li>
Participate in activities that address improving performance and actively promote improvement</li></ul>
What You&rsquo;ll Bring<ul><li>
Friendly, approachable and passionate about delivering excellent internal customer service</li><li>
A positive can-do attitude</li><li>
A natural problem solver (not problem finder!)</li><li>
Ability to be discreet, professional and maintain confidentiality</li><li>
Experience providing IT, hardware and software support in a busy environment</li><li>
The ability to use initiative and demonstrate resourcefulness</li><li>
Resilience and ability to work independently (and remotely)</li><li>
Excellent time management skills, and the ability prioritise and meet tight deadlines</li><li>
Knowledge of hardware and software installation, troubleshooting and maintenance</li><li>
Excellent communication and interpersonal skills and the ability to maintain a positive and supporting relationship with all departments</li></ul>
What We Can Offer You<ul><li>
Responsible Time Off</li><li>
Comprehensive medical, dental, vision package with 100% employer paid options</li><li>
Additional benefits including Health Savings Account; Flexible Spending Account; Critical Illness Insurance; Hospital Insurance; Accident Insurance; Life Insurance and AD&amp;D; and Disability Insurance available to purchase.
</li><li>Wellness Challenge App, Diabetes Prevention App, and Health Hub App</li><li>
401k/Retirement Plan with 6% employer match</li><li>
Generous Parental Leave Program</li><li>
Paid Volunteer Leave Days</li><li>
Public Holiday Exchange Scheme</li><li>
Talent Referral Program &ndash; get rewarded for referring a friend to join our team!</li><li>
Diverse training &amp; internal networking opportunities across all of our product lines</li><li>
Opportunities for career progression and development</li><li>
Service recognition awards</li><li>
Click here to find out more about working at Simpro Group!</li></ul>
Our Core Values 
We Are One Team
We Are Customer Centric 
We Are Growth Minded 
We Are Accountable 
We Celebrate Success 
 
Simpro, AroFlo, BigChange &amp; ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome with us and to provide equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.
If you'd like to join a fun and progressive organization, where there are opportunities to develop your career, please apply now with your CV/resume.
<ul><li>Please note, no agencies will be accepted in the recruitment of this role.</li></ul></div>

IT Support Administrator

Media Med

Job OverviewWe are seeking a dynamic and detail-oriented Dental Office Front Desk Agent to join our vibrant dental practice team. In this pivotal role, you will be the first point of contact for patients and visitors, ensuring a welcoming environment while managing essential administrative functions. Your energy and organizational skills will help streamline daily operations, facilitate patient care, and uphold the highest standards of confidentiality and professionalism. This paid position offers an exciting opportunity to contribute to a thriving healthcare setting while developing your expertise in medical administrative support and dental office management.Responsibilities<ul><li>Greet patients warmly, verify their appointments, and manage check-in/check-out procedures efficiently.</li><li>Schedule appointments using dental practice management software such as Dentrix or Eaglesoft, ensuring optimal patient flow.</li><li>Verify insurance coverage, perform insurance eligibility checks, and process claims accurately using systems like Epic, Meditech, or Athenahealth.</li><li>Handle multi-line phone systems with professionalism, providing clear information and directing calls appropriately.</li><li>Manage patient records with precision, including filing, updating electronic health records (EHR) systems, and reviewing documentation for accuracy.</li><li>Assist with billing processes by performing medical collection tasks, coding procedures with CPT and ICD-10 codes, and ensuring compliance with HIPAA regulations.</li><li>Support clinical staff by coordinating patient intake, medical documentation review, and maintaining confidentiality of sensitive health information.</li></ul>Qualifications<ul><li>Proven experience in a dental or medical front desk role with strong knowledge of dental terminology and clinical confidentiality policies.</li><li>Familiarity with EHR systems such as Eaglesoft, Dentrix, eClinicalWorks, or similar platforms; experience with Epic or Meditech is a plus.</li><li>Proficiency in Microsoft Office Suite (Word, Excel) along with excellent typing skills (including 10 key typing).</li><li>Knowledge of health insurance processes including verification, Medicare procedures, ICD coding (ICD-9/ICD-10), CPT coding, and medical billing practices.</li><li>Exceptional customer service skills combined with phone etiquette and effective communication abilities in a fast-paced environment.</li><li>Bilingual abilities are highly desirable to serve diverse patient populations effectively.</li><li>Previous clinic or healthcare office experience is preferred; familiarity with multi-line phone systems and electronic health record management is essential.</li><li>Strong organizational skills with attention to detail in documentation review and office management tasks.</li></ul>Join us to be part of a dedicated team that values professionalism, compassion, and excellence in patient care!Pay: From $18.00 per hourWork Location: In person

Dental Office Front Desk Agent

Florida International University

<div>
 
 
 About FIU
 
 
 
 
 Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and MacArthur Genius Fellows. A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university.
 
 
 
 
 Job Summary
 
 
 
 
 Under supervision of the Program Director, performs a variety of national security non-laboratory research and clerical tasks to assist investigators in the collection, verification, and compilation of research information for the Security Research Hub.
 
 
 <ul>
 <li>
 Works closely with the Director of National Security in organizing, monitoring, and coordinating research initiatives specifically with the Security Research Hub.
 </li>
 <li>
 Coordinates research programming relating to Cuba's Military and Humanitarian efforts.
 </li>
 <li>
 Prepares screening assessments for research proposals and participants on the project.
 </li>
 <li>
 Assists in the compilation and distribution of reports to key stakeholders related to research findings.
 </li>
 <li>
 Drafts collaboration documents to formalize joint research efforts with external domestic and international partners.
 </li>
 <li>
 Works with the Office of Research and Economic Development to track the status of pending agreements.
 </li>
 <li>
 Performs other duties as assigned.
 
 
 </li>
 </ul>
 
 
 Minimum Qualifications
 
 
 
 
 <ul>
 <li>
 High school diploma with three (3) years of experience; OR two (2) years of post-secondary education with one (1) year of experience; OR an equivalent combination of relevant education and/or experience.
 
 
 </li>
 </ul>
 
 
 Departmental Requirements
 
 
 
 
 <ul>
 <li>
 Must be a U.S. Citizen.
 
 
 </li>
 </ul>
 
 Job Category
 
 
 
 <ul>
 <li>
 Staff
 
 
 </li>
 </ul>
 
 Advertised Salary
 
 
 
 <ul>
 <li>
 $33,000 - $35,000
 
 
 </li>
 </ul>
 
 Work Schedule
 
 
 
 Begin time: 8:30 AM
 
 
 End time: 5:00 PM
 
 
 
 
 Pre-Employment Requirements
 
 
 
 
 <ul>
 <li>
 Criminal Background Check
 
 
 </li>
 </ul>
 
 
 Other Information
 
 
 
 
 <ul>
 <li>
 Ability to work flexible hours as needed.
 </li>
 <li>
 Access to some DOE facilities and U.S. Military Installations require U.S. citizenship
 </li>
 <li>
 Ability to travel locally
 </li>
 <li>
 This position is funded by an external source (e.g. a grant or contract)
 
 
 </li>
 </ul>
 
 
 How To Apply
 
 
 
 
 
 Prospective Employee
 
 
 
 If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "
 
 My Applications
 
 ".
 
 
 
 
 To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.
 
 
 
 
 Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.
 
 
 <ul>
 <li>
 This posting will close at 12:00 am of the close date.
 
 
 </li>
 </ul>
 
 
 How To Apply
 
 
 
 
 
 Current Employee
 
 
 
 As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "
 
 My Applications
 
 ".
 
 
 
 
 To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.
 
 
 
 
 Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.
 
 
 <ul>
 <li>
 This posting will close at 12:00 am of the close date.
 
 
 </li>
 </ul>
 
 
 How To Claim Vet Preference
 
 
 
 
 Since 1945, the Florida Legislature has made a provision to give preference in the hiring process to United States war veterans in recognition of their military, naval, or air service who meet specific conditions. The conditions are as follows:
 
 
 <ul>
 <li>
 Veterans with a VA service-connected disability
 </li>
 <li>
 Spouses of veterans with permanent and total service-connected disability
 </li>
 <li>
 Honorably discharged veterans with wartime service.
 </li>
 <li>
 Unmarried widow or widower of a veteran who died as a result of a service-connected disability
 </li>
 <li>
 A veteran who has served in a qualifying campaign or expedition for which a campaign badge has been authorized, to include the Global War on Terrorism Expeditionary Medal.
 
 
 </li>
 </ul>
 Florida International University honors this policy and will comply with Veterans' Preference guidelines when filling staff positions. Any applicant claiming Veterans' Preference will be required to attach a DD214 with each application submitted for verification.
 
 
 If there are any questions concerning Veterans' Preference, please contact Talent Acquisition &amp; Management by calling 305-348-2500.
 
 
 For additional information on Veterans' Preference, visit http://www.floridavets.org/.
 
 
 
 Disclosures
 
 
 
 
 Clery Notice
 
 
 
 In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.
 
 
 To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).
 
 
 
 Pay Transparency
 
 
 
 Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
 
 
 
 Notice of Non-Discrimination
 
 
 
 FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affirmative Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment decisions, programs, and events without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status. For inquiries regarding non-discrimination, contact FIU's Office of Civil Rights at 305.348.2785 or email ocr@fiu.edu.
 
 
 
 Reasonable Accommodation Statement
 
 
 
 Should you need an ADA accommodation to participate in a University event, program, or activity or need to request materials in an accessible format, please contact FIU's Office of Civil Rights (OCR) at 305-348-2785 or accommodations@fiu.edu. All requests for ADA accommodation or accessible materials for this event must be submitted to OCR at least seven (7) business days prior to the event or at the earliest possible opportunity.
</div>

Research Assistant (Jack D. Gordon Institute for Public Policy)

University of Miami

<div>Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet .
The University of Miami/UHealth Department of SCCC has an exciting opportunity for a Full-Time Manager, Quality Assurance - Remote to work at the UHealth campus in Miami, Fl.
CORE JOB SUMMARY
The Manager, Quality Assurance conducts routine, focused, and directed audits of human subject research protocols to ensure compliance with federal and local regulations and guidelines, and research site specific standard operating procedures. The incumbent on this position advises appropriate institutional officials of deficiencies, and recommends necessary corrective actions, with follow up to ensure that needed actions have been implemented. The Manager, Quality Assurance also trains and mentors quality assurance auditors.
CORE JOB FUNCTIONS
<ul><li>Remains in compliance with federal, state, and local regulations, and extramural agencies' requirements, and conducts inquiries of laboratories and research protocols.
</li><li>Prepares reports of investigations and inquiries for internal or external use. Assists in the preparation and presentation of educational programs.
</li><li>Conducts the preparation of research teams for FDA or other regulatory agency audits.
</li><li>Assists research teams with required written responses to observations resulting from audits conducted by regulatory agencies.
</li><li>Reviews audit reports and plans of quality assurance auditors.
</li><li>Monitors new legislation or changes in regulations that might affect the University's compliance in conducting research and recommends changes to administrative policies and procedures.
</li><li>Creates, revises, and maintains internal policies and standard operating procedures, as well as University-wide policies intended to assist University researchers in maintaining compliance with research standards and guidelines.
</li><li>Assists with the preparation of annual reports, summarizing efforts taken and changes to be implemented at both University and department levels.
</li><li>Maintains quality assurance related databases and electronic and paper audit files.
</li><li>Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
</li><li>Ensures employees are trained on controls within the function and on University policy and procedures.
</li></ul>This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
Education: Bachelor&rsquo;s Degree in relevant field
Experience: Minimum 5 years relevant experience
Knowledge, Skills and Attitudes:
<ul><li>Ability to maintain effective interpersonal relationships
</li><li>Ability to communicate effectively in both oral and written form
</li><li>Skill in collecting, organizing, and analyzing data
</li><li>Ability to recognize, analyze, and solve a variety of problems
</li><li>Ability to exercise sound judgment in making critical decisions
</li></ul><h1 class="jobSectionHeader">DEPARTMENT ADDENDUM
</h1>Primary:
<ul><li>Develops, verifies, and implements procedures to accomplish SCCC research quality improvement goals.
</li><li>Reviews research protocol compliance and participant adherence to protocol: Reviews documentation of patient/participant screening procedures completed by Principal Investigator and CRS staff and reviews relevant medical information from patient clinic charts/medical records. Reviews logs/progress reports to track protocol compliance for both currently enrolled as well as follow-up patients/participants.
</li><li>Determines data to be collected and provides QC of Clinical Trial Management System (CTMS): Develops forms for collecting/summarizing data. Ensures data integrity and consistency in CTMS and written records. Supports corrections/queries resolution of audits/monitor visits and takes action to develop and implement CAPAs as needed. Establishes/maintains contact with CRS employees, health care providers, community agencies and study sponsors.
 </li><li>Updates appropriate agencies (such as sponsors, IRB, etc.) regarding status of research projects.
</li><li>Provides education to staff about research protocols.
</li></ul>Education:
<ul><li>Supports the development and implementation of a CRS employee orientation program. Participates in the implementation coordination and execution of the continuing education program for CRS employees.
</li><li>Assists with the design, conduct, and implementation of education and training programs for investigators, clinical research coordinators, and research staff in general and with specific emphasis on cooperative group trials.
</li></ul>Quality Initiatives:
<ul><li>Works closely with the CRS, Director Quality Assurance Unit. other CRS staff, and outside quality control/quality assurance personnel, on overseeing all CAPA initiatives.
</li><li>Provides support for, and coordination of quality initiatives primarily for the National Group protocols and non-IND Investigator Initiated Studies. This includes working with CRS staff to address data timeliness and query resolution.
</li><li>Supports the development and management of the CRS SOP portfolio.
 </li><li>Participates in the development of general goals, process improvement plans, and training activities related to research compliance.
</li><li>Works closely with the CRS Director, Quality Assurance Unit to develop and enhance systems and processes as required to improve efficiencies, compliance, and quality of the CRS operation.
</li></ul>Department Specific Qualifications
Certification and Licensing:
<ul><li>Current Research Coordinator certification by the Association of Clinical Research Professionals or Society of Clinical Research Associates or obtained within 1 year of hire.
</li></ul>Experience:
<ul><li>Medical and/or science education strongly preferred.
</li></ul>Knowledge, Skills and Attitudes:
<ul><li>Oncology and cooperative group clinical trial experience preferred.
</li><li>High-level interpersonal skills are required.
</li><li>Excellent English oral and written communication skills required.
</li><li>Thorough understanding of Good Clinical Practice guidelines and the Code of Federal Regulations required.
</li><li>Proficient with Microsoft Office Suite including Excel and Power Point.
</li><li>Knowledge of medical terminology.
</li><li>Ability to manage multiple tasks simultaneously.
</li><li>Attention to detail &amp; accuracy.
</li></ul>The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time
Employee Type:
Staff</div>

Manager, Quality Assurance

<div>
 
 Current Employees:
 
 
 
 If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.
 
 
 The department of Medicine has an exciting opportunity for a full-time Clinical Research Coordinator 2 to work on the UHealth campus. The Clinical Research Coordinator 2 serves as a mid-level clinical research professional that assists in the planning, coordinating, implementing, monitoring, and evaluating of specific clinical research studies. This role assists in the day-to-day operations of clinical research protocol implementation and carries out study coordination duties from protocol initiation to study close-out according to regulatory/sponsor guidelines. The incumbent works closely with study team members and other staff/faculty/study sites to ensure study participant safety and adherence to approved protocols, help with study-related administrative tasks, facilitate across-the-board flow of information, and coordinate study activities and personnel.
 
 
 
 Core Responsibilities
 
 
 
 <ul>
 <li>
 Assists in participant recruitment and retention activities and assists in screening potential study participants for eligibility.
 </li>
 <li>
 Performs study procedures, routine tests, data collection/recording, and daily operations of moderate risk clinical research protocols.
 </li>
 <li>
 Collects, processes, packs, and ships specimens according to protocol, applicable standards and regulations.
 </li>
 <li>
 Maintains study binders and filings according to protocol requirements, UM and department policy.
 </li>
 <li>
 Distributes study drug materials according to practice stand6ards and clinical credentials as delegated by the Principal Investigator.
 </li>
 <li>
 Monitors, documents, reports, and follows-up on study unanticipated/adverse events and protocol deviations.
 </li>
 <li>
 Assists in implementing protocol amendments under direct supervision of the Principal Investigator.
 </li>
 <li>
 Assists with study orientation and protocol related in-services to research team and clinical staff.
 </li>
 <li>
 Monitors protocol implementation and study progress; keeps investigators fully apprised of study progress; submits progress reports according to established schedule.
 </li>
 <li>
 Learns the research team and assists with communications/interactions with sponsor, data coordinating centers, compliance monitors, collaborators, investigators&rsquo; academic administrative personnel, and departments.
 </li>
 <li>
 Assists in administrative tasks of study personnel including orientation, documenting core competencies, certification mandates, safety/responsible conduct of research education, and performance reviews.
 </li>
 <li>
 Adheres to cultural competency guidelines; implements strategies to meet study participants&rsquo; needs for language translation, health literacy, etc.
 </li>
 <li>
 Follows the appropriate fundamental requirements of all international, national, and local regulatory bodies.
 </li>
 <li>
 Maintains requisite skills and mandatory training in safety, equality, responsible conduct of research, continuing education, and research competencies.
 </li>
 <li>
 Adheres to University and unit-level policies and procedures and safeguards University assets.
 
 
 
 </li>
 </ul>
 
 Department Specific Functions
 
 
 
 <ul>
 <li>
 Supports recruitment, prescreening, and enrollment of participants across pulmonary, critical care, and sleep medicine clinical trials, including studies involving COPD, asthma, ILD, bronchiectasis, and sleep disorders.
 </li>
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 Coordinates and performs study visits and procedures in accordance with protocol requirements, including pulmonary function testing coordination (PFTs), six-minute walk tests, biospecimen collection, and patient-reported outcome assessments.
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 Oversees collection, processing, storage, and shipment of biological specimens (blood, sputum, etc.) following sponsor protocols, IATA guidelines, and institutional policies.
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 Maintains accurate and audit-ready regulatory binders and study files in accordance with UM, sponsor, and FDA/ICH-GCP requirements.
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 Supports investigational product (IP) handling and accountability (when applicable), including coordination with IDS/pharmacy and ensuring proper documentation per protocol.
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 Monitors, documents, and reports adverse events (AEs/SAEs), protocol deviations, and unanticipated problems, ensuring timely reporting to sponsors, IRB, and regulatory bodies.
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 Implements protocol amendments, including updating study documents, revising workflows, and reconsenting participants as needed under PI supervision.
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 Coordinates study startup and ongoing operations, including assisting with site initiation visits (SIVs), monitoring visits, and audit readiness activities.
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 Tracks study progress, enrollment, and data entry timelines; ensures investigators are regularly updated and milestones are met across multiple active protocols.
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 Serves as a point of contact for sponsors, CROs, monitors, and internal collaborators; supports effective communication and issue resolution across cross-functional teams.
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 Performs timely and accurate data entry into EDC systems (e.g., Medidata, REDCap), resolves data queries, and ensures source documentation is complete and consistent.
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 Collaborates with clinical teams (physicians, RTs, nurses) to coordinate protocol-required procedures during routine patient care and research visits.
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 Ensures compliance with all applicable regulatory requirements, including FDA, ICH-GCP, HIPAA, and institutional policies governing human subjects research.
 
 
 
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 This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
 
 
 
 
 
 Core Qualifications
 
 
 
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 Bachelor&rsquo;s degree in relevant field required
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 Minimum 2 years of relevant experience required
 
 
 
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 </ul>
 
 Knowledge, Skills and Abilities:
 
 
 
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 Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
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 Ability to work collaboratively with others and contribute to a team environment.
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 Skilled in using office software, technology, and relevant computer applications.
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 Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.
 
 
 
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 The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
 
 
 UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
 
 
 The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
 
 
 
 Job Status:
 
 
 
 Full time
 
 
 
 Employee Type:
 
 
 
 Staff
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Clinical Research Coordinator 2

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