customer ambassador (full time)

customer service representative ii Jobs in Boston

customer service representative ii

online customer service representative-part time Jobs in Boston

part time accounting clerk Jobs in Boston

part time accounting clerk

online customer service representative part time

ADF Medical

<div>
 We're hiring a dedicated and professional
 <strong>
  Online Customer Service Representative
 </strong>
 to support our patients and clients through our digital channels. If you're a people person with strong online communication skills and a passion for delivering great service &mdash; we want you on our team.
 <br/>
 <br/>
 <strong>
  Role:
 </strong>
 Online Customer Service Representative
 <br/>
 <br/>
 <strong>
  Department:
 </strong>
 Customer Support &amp; Patient Services
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 Fully Remote
 <strong>
  🕐 Type:
 </strong>
 Full-Time / Part-Time
 <br/>
 <br/>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  What You'll Do:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Handle patient and client inquiries through email, chat, and online support channels
  </li>
  <li>
   Provide accurate and helpful information on services, scheduling, billing, and general support
  </li>
  <li>
   Resolve customer concerns and complaints with empathy and professionalism
  </li>
  <li>
   Document all interactions accurately in our CRM and support systems
  </li>
  <li>
   Follow up with patients and clients to ensure full resolution and satisfaction
  </li>
  <li>
   Escalate complex or sensitive issues to the appropriate department promptly
  </li>
  <li>
   Maintain strict patient confidentiality in accordance with HIPAA guidelines
  </li>
  <li>
   Meet and exceed customer satisfaction targets and service quality standards
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <strong>
  What We Offer:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive pay
  </li>
  <li>
   Health, dental &amp; vision benefits (full-time employees)
  </li>
  <li>
   Paid time off &amp; paid holidays
  </li>
  <li>
   Flexible scheduling options
  </li>
  <li>
   Supportive team culture and ongoing coaching
  </li>
  <li>
   Career growth and advancement opportunities within ADF Medical Services
  </li>
 </ul>
</div>


Online Customer Service Representative-Part Time

Ryder System

<div><p><i>Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .</i></p>
<p><b>Job Description</b> :</p>
<p><b>Job Description Summary</b></p>
<p>Experienced with handling Auto Liability claims to include under Ryder's self-insured, self-administered liability program. Familiar with coverage / contracts. Customer focused and self-motivated. Experience with Commercial Auto claims is a plus.</p>
<p><b>SUMMARY</b></p>
<p>The Liability Claim Representative II handles low to mid-range bodily injury claims and property damage claims.</p>
<p>ESSENTIAL FUNCTIONS</p>
<ul><li>Investigates and adjusts claims, as well as directs independent adjusters, experts, and other vendors in the claim handling processes</li>
<li>Interacts, on an on-going basis, with field and operations management, legal counsel, safety managers, customers, insurance carriers, and third party claimants</li>
<li>Manages litigation to ensure claims are handled appropriately, according to the applicable jurisdiction</li>
<li>Assists Claim Manager in the identification of exposures and recommends solutions</li>
<li>Manages indemnity and expense costs properly</li>
<li>Interacts with primary and excess insurance carriers, and re-insurers on files meeting reporting thresholds</li>
<li>Alerts Claim Manager to changes and proposed changes in laws that could impact Ryder's liability program</li>
<li>Updates field operations personnel on claim status when requested</li>
<li>Supervises outside vendors and experts retained to assist in the investigation</li>
<li>Recommends and sets reserves to ensure the reserves represent the probable ultimate payout based on documented file developments</li>
</ul><p>ADDITIONAL RESPONSIBILITIES</p>
<p>Performs other duties as assigned</p>
<p>EDUCATION</p>
<p>Preferred Bachelor's degree and/or a minimum of two (2) years&rsquo; experience in casualty claims</p>
<p>EXPERIENCE</p>
<p>Two (2) years or more experience in casualty claims</p>
<p><i>Licenses are a plus</i></p>
<p>SKILLS</p>
<ul><li>Demonstrated ability to handle and resolve low-to-mid range liability exposures</li>
<li>Requires strong claim technical skills</li>
<li>Strong commitment to the principles of customer focus</li>
<li>Effective interpersonal skills and ability to communicate clearly in verbal and written communications</li>
<li>Strong negotiation skills and ability to deal effectively with insurers</li>
</ul><p>KNOWLEDGE</p>
<ul><li>Understanding of relevant laws and regulations governing liability claims in the U.S.; beginner level.</li>
<li>Understanding of insurance coverage; beginner level.</li>
<li>Comprehensive understanding of relevant laws and regulations; beginner level.</li>
<li>Will need to obtain specific licenses if needed</li>
</ul><p>TRAVEL</p>
1-10%
<p><b>Job Category:</b> Risk Management</p>
<p><b>Compensation Information</b> :</p>
<p>The compensation offered to a candidate may be influenced by a variety of factors, including the candidate&rsquo;s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:</p>
<p><b>Pay Type</b> :</p>
<p>Salaried</p>
<p>Minimum Pay Range:</p>
<p>$70,900.00</p>
<p>Maximum Pay Range:</p>
<p>$76,900.00</p>
<p><b>Benefits Information</b> :</p>
<p><b>For all Full-time positions only</b> : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.</p>
<p>For more information about benefits, click here (https://ryder.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=4022345&amp;hashed=256118533) to download the comprehensive benefits summary.</p>
<p>Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.</p>
<p>All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.</p>
<p><b>Important Note</b> <b>:</b></p>
<p>Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.</p>
<p>Security Notice for Applicants:</p>
<p>Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .</p>
<p>Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com .</p>
<p><b>Current Employees</b> <b>:</b></p>
<p>If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.</p>
<p><i>Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .</i></p>
<p>\#wd</p></div><p></p>

Claims Representative II - REMOTE

Macy's

<div><p><b>Be part of an amazing story</b></p>
<p>
Macy&rsquo;s is more than just a store. We&rsquo;re a story. One that&rsquo;s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions&hellip;about inspiring stores and irresistible products&hellip;about the excitement of the Macy&rsquo;s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We&rsquo;ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.</p>
<p><b>
Job Overview</b></p>
<p>
The At Your Service Center Colleague is responsible for providing a great customer experience during all At Your Service activities including Buy Online Pickup in Store transactions, ringing and processing return merchandise, handling non-congruent items and performing other assigned duties in accordance with procedures and standards.</p>
<p>
We're looking for flexible team players who thrive in our fast-paced environment, can switch between multiple tasks, and can work various shifts including nights, weekends and holidays.</p>
<p><i>
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found </i><i>here</i><i>.</i></p>
<p><b>
What We Can Offer You</b></p>
<p>
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.</p>
<p><i>
Some additional benefits we offer include:</i></p>
<ul>
<li>Merchandise discounts</li>
<li>Performance-based incentives</li>
<li>Annual merit review</li>
<li>Employee Assistance Program with mental health counseling and legal/financial advice</li>
</ul>
<p><i>Access the full menu of benefits offerings</i><i> </i><i>here.</i></p>
<p><b>
What You Will Do</b></p>
<ul>
<li>Greet &amp; connect with customers in a friendly and genuine way. Let them know we appreciate them and care about their experience</li>
<li>Recommend product by asking questions to identify customer needs and inspiring purchases with newness and product that resonates with the customer.</li>
<li>Offer options and solutions to customers to complete the sale</li>
<li>Wrap-Up the moment to close out the customer&rsquo;s shopping journey, celebrating their purchases and sharing in their excitement</li>
<li>Assist customers in all aspects of the total store experience, including customers using devices to shop and compare</li>
<li>Assist customers in all aspects of total store fulfillment, including By Online and Pick Up in Store, be proficient in all systems needed to complete transactions, and ensure collection area is organized so the customer pick-up experience is friction-free</li>
<li>Monitor alerts to ensure Ready on Time completion of Buy Online Pickup In-Store (BOPS) orders. Conduct customer pick-up including retrieving the orders from our back-of-house storage and delivering them curbside to the customer</li>
<li>Demonstrate knowledge of store products and services to drive sales and minimize returns</li>
<li>Sell gift cards and work to resolve customers&rsquo; Macy&rsquo;s card issues, as needed.</li>
<li>Follow store&rsquo;s audit policies and procedures</li>
<li>Adhere to Asset Protection and inventory control and compliance procedures and follow shortage programs and procedures</li>
<li>Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities</li>
</ul>
<p><b>Skills You Will Need</b></p>
<p><b>
Product Knowledge: </b>Good understanding of the products you are selling and be able to give expert guidance to customers based on their wants, features, and choices.</p>
<p><b>
Communication: </b>Comfortable communicating with customers virtually, via phone, and in person.</p>
<p><b>
Sales</b>: Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events.</p>
<p><b>
Technology: </b>Utilize point of sale technology and applications to help in selling and fulfilling customer orders.</p>
<p><b>
Continuous Learning: </b>Self-driven to keep up with product knowledge and trends and stay current with all training through Macy&rsquo;s educational resources.</p>
<p><b>
Interpersonal Skills: </b>Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.</p>
<p><b>
Collaboration: </b>Partnership with the total team to drive sales and deliver the customer experience</p>
<p><b>
Who You Are</b></p>
<ul>
<li>Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.</li>
<li>Enjoy meeting people, learning about them, and sharing information.</li>
<li>Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics.</li>
<li>You can handle electronic devices with no problem.</li>
<li>Must be able to (1) understand and communicate effectively with customers, co-workers, and supervisors, and (2) read and understand employment policies and safety rules/procedures in English.</li>
<li>No Education or Experience Required.</li>
</ul>
<p><b>Essential Physical Requirements You Will Perform</b></p>
<ul>
<li>Prolonged periods (at least two consecutive hours) of standing/walking around the store or department.</li>
<li>Frequent use of computers and handheld electronic equipment.</li>
<li>Reaching, including above eye level, crouching, kneeling, stooping and color vision.</li>
<li>This position requires lifting, constant moving, standing, reaching with arms and hands, stooping, kneeling, crouching, and climbing ladders.</li>
<li>Lifting and moving items weighing up to 30 lbs.</li>
</ul>
<p><b>About Us</b></p>
<p>
This is a great time to join Macy&rsquo;s! Whether you&rsquo;re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people&rsquo;s lives.</p>
<p><b><i>
Join us and help write the next chapter in our story - Apply Today!</i></b></p><br>
<p></p>
<p><i>
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.</i></p><br>
<p></p>
<p>
STORES00</p><p>
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.</p></div>

At Your Service Center Associate, Boston - Downtown - Full Time

Sisley Cosmetics USA

<p>A French family-owned company, Sisley-Paris is world renowned and respected for its high quality products, the effectiveness of their natural key ingredients and their sensorial qualities. The company&rsquo;s products are recognized for these outstanding features and are regularly awarded prestigious international prizes.</p><p><b>Reports to:</b> Regional Manager</p><p><b>Job Summary:</b></p><p>The Sisley Representative, Designated Beauty Advisor develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DBA) is also responsible for the achievement of the sales target of their assigned brand.</p><p><b>Responsibilities:</b></p><ul><li>Consistently deliver extraordinary service to all customers</li><li>Exceed all sales and service personal goals and targets</li><li>Exceed all sales and service brand goals and targets</li><li>Build a loyal personal client base by constantly acquiring new customers, developing existing</li><li>clients, and retaining loyal clients</li><li>Share expert level of product knowledge with entire store selling team</li><li>Maintain solid relationships with buyer, vendor, and selling manager</li><li>Drive brand sales by identifying key marketing opportunities, event execution, assortment</li><li>recommendations, etc.; communicate suggestions to store management on a routine basis</li><li>Perform floor recovery, visual merchandising, price change, and related sales support tasks</li><li>Resolve all customer service issues and partner with selling management on any issues outside</li><li>of guidelines</li><li>Comply with all Health &amp; Safety policies and requirements</li><li>Perform other duties, as assigned</li></ul><p><b>Requirements:</b></p><p>&middot; High school diploma or equivalent</p><p>&middot; Minimum of 2 years of experience working in sales, preferably in the beauty industry</p><p>&middot; Ability to work a flexible schedule, including weekends</p><p>&middot; Excellent communication and customer service skills</p><p>&middot; Ability to work in a fast-paced, dynamic environment</p><p>If you are a sales-driven, self-motivated esthetician with a passion for delivering exceptional customer service in a high-end environment, we encourage you to apply.</p><p>Job Type: Part-time</p><p>Pay: $30.00 - $32.00 per hour</p><p>Shift availability:</p><ul><li>Day Shift (Preferred)</li><li>Night Shift (Preferred)</li></ul><p>Ability to Commute:</p><ul><li>Boston, MA 02111 (Required)</li></ul><p>Work Location: In person</p>

Sisley Representative. Designated Beauty Advisor

The Brigham and Women's Hospital, Inc.

<div>Site: The Brigham and Women's Hospital, Inc.<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Team Lead reports directly to the Practice Manager. The Team Lead, under the direction of the Manager, is responsible for all the responsibilities of the Patient Business Representative positions.
<br>
<br>
The PBR function as a financial counselor and registrar and is responsible for the in-depth evaluation of financial history for both uninsured and underinsured patients for determining eligibility for government and pharmacy financial assistance programs.
<br>
<br>
The Team Lead will serve as the primary practice contact when patients require assistance with various billing/financial related issues, which cannot otherwise be resolved by the Practice Service Representative.
<br>
<br>
The PBR Team Lead will have a strong working knowledge of all aspects of the billing/revenue cycle, managed care requirements, coding and compliance. Utilizing a variety of available resources and contacts the counselor will assess and work towards the resolution of identified patient fiscal issues.
<br>
<br>
The PBR Team Lead will work collaboratively with BWPO Practice Management, Patient Accounts, BWH Customer Service, Patient Relations, BWPO Billing Agencies, the Office of General Counsel, and State Agencies, e.g., EOHHS, DHCFP, etc.
<br>
<br>
In addition, the Patient Business Representative Team Lead will act as a Department resource, which may include assisting in the training of new hires, or the retraining of existing hires.
<br>
<br>
The PBR Team Lead will act as lead for teams, as assigned, which can vary.
<br>
<br>
The PBR Team Lead will assist the Management team in projects as necessary and assigned.<p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><p>
Provide directions and guidance.</p><p></p><p>
Organizing tasks and setting goals.</p><p></p><p>
Training team members, setting strategy and monitoring performance progress towards goals.</p><p></p><p>
Collaborate with manage to discover training needs and assist with coaching.</p><p></p><p>
Assist with solving problems and resolving conflicts.</p><p></p><p>
Works projects related to the Inpatient Accounts Department when assigned.</p><p></p><p>
Assists in the review of staff denials when assigned.</p><p></p><p>
Acts as a subject matter expert for the department, and may be asked to participate in meetings, as necessary.</p><p></p><p>
Preform daily staff audits an assist with overseeing the day-to-day workflow operations.</p><p></p><p>
Work to create an inspiring team environment with an open communication culture.</p><p></p><p>
Interview patients in person and on the telephone in a professional manner that results in positive patient relations and prompt reimbursement for the hospital. Provide guidance, direction and assistance to patients.</p><p></p><p>
Verifies and/or collects demographic and financial information on all scheduled visits. Enters/edits data on-line as needed, ensuring its accuracy and integrity.</p><p></p><p>
Achieve and maintain mandatory ongoing department training and certification designation as Certified Application Counselor (CAC)</p><p></p><p>
Contacts insurance companies, managed care plans and outside agencies to verify insurance coverage and benefits.</p><p></p><p>
Respond to department email and phones call for request for services through the day. Document patient and request in FAM for tracking and follow up.</p><p></p><p>
Responsible for screening patients for MassHealth, CarePlus, Connector Care, Health Safety Net and Qualified Health Plans (QHP), assisting in the application process when appropriate. Submits applications all Massachusetts applicants for health coverage via the Health Connector online using the Assistor Portal, paper by fax or by phone when required.</p><p></p><p>
Maintains ongoing communication with government agencies regarding the status of claims, following up with patients as necessary to obtain required documentation to ensure that the state gets the info needed to process the applications in a timely matter.</p><p></p><p>
Keep track of all cases using FAM, paper tickle file system and keep a daily productivity log sheet when necessary.</p><p></p><p>
Acts as patient representative in any cases submitted via the Health Connector, paper or over the phone, assisting the patient in deciphering notices received from EOHHS. Assists patients in the redetermination process for MassHealth, Connector Care and or Health Safety Net.</p><p></p><p>
Assist with choosing a plan for Medicare Part D and Low-Income Subsidy for Medicare Part D.</p><p></p><p>
Assists in processing out of network Prior Authorizations, when needed.</p><p></p><p>
Assists patients in applying for and/or understanding all other financial assistance programs or low-cost insurance plans such as the Insurance Partnership, Medical Security Plan, and Health Connector Plans.</p><p></p><p>
Help patients apply for and or understand all other financial assistance programs such as INET&rsquo;s Medical Hardship, Special Circumstances or the PHS Financial Assistance application.</p><p></p><p>
Submit and complete disability and long-term care Medicaid applications.</p><p></p><p>
Acts as a liaison between the patients, hospital billing department and BWPO practices/billing agencies in addressing any billing related inquires and issues.</p><p></p><p>
Create and provide estimates to patient, practice or insurance company. Accepts and/or arranges payment for deductibles and outstanding balances utilizing Chapter 224 Patient Estimations Policy and Procedure. Counsels and advises patients of discount options available according to Partners guidelines.</p><p></p><p>
Works to resolve collection disputes, collect payments from patients and post payments in EPIC Accounts Receivable System.</p><p></p><p>
Collect, Post and reconcile payment for services and secures cash drawer according to departmental procedures</p><p></p><p>
Re-bill accounts when necessary for the Hospital and BWPO.</p><p></p><p>
Directly interfaces with billing agencies in order to investigate patient reported issues and maintains a contact list.</p><p></p><p>
Utilizes knowledge of various payer requirements and when necessary researches any billing inquiries initiated by the patient and is able to provide a comprehensive and comprehendible explanation to the patient and or practice.</p><p></p><p>
Investigates MCO an ACO issues. Review visit notes/codes against what was entered in EPIC with RTE or another verification system to determine if an incorrect code was entered. Communicates with practice/physician to resolve problems regarding coding/billing issues.</p><p></p><p>
Fosters a positive relationship with assigned practice management, shares relevant findings, and enhances understanding of patient concerns.</p><p></p><p>
Enter billing issues in FAM for resolution.</p><p></p><p>
Works on special projects, cover other services and/or locations, and other task when necessary.</p><p></p><p>
Reviews and follows-up on all scheduled patient appointments within 24 hours at the latest, to identify and minimize financial risk to the institution.</p><p></p><p>
Maintains patient confidentiality and privacy by accessing patient information only to the extent necessary to fulfill assigned duties. All patient information must be kept private, confidential and secure. All lists, reports, files and documents must always be properly secured and stored. Interviews and examinations should be conducted in such a manner as to afford the patient reasonable audio and visual privacy.</p><p></p><p>
Maintains effective working relationships and communicates regularly with providers and other departments to update and exchange pertinent account information.</p><p></p><p>
Adheres to Customer Service Standards by demonstrating professionalism, alertness, helpfulness, and receptiveness to all patients, visitors and other staff members.</p><p></p><p>
Employs discretion when leaving answering machine messages or sending faxes. Supports team manager and performs management duties when manager is absent or out of office. Assists management with hiring processes and new team member training. Assist management with weekly and monthly progress reporting, tracking progress, monitoring team members' tasks, and ensuring deadlines are met also are functions of a team leader. Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance. Assists with the new patient registration in Epic.</p><p></p><div><p><b><i>
QUALIFICATIONS: </i></b>(MUST be realistic, neither overstated nor understated, and related to the essential functions of the job.)</p></div><p></p><ul><li>
Bachelor&rsquo;s degree or equivalent preferred; high school diploma required.</li><li>
Proven experience in like setting is acceptable in lieu of educational requirements.</li><li>
3-5 years' experience in a hospital setting, experience with prior authorizations, billing and reimbursement helpful.</li><li>
Certified Applications Counselor (CAC)</li></ul><div><ul><li>
Familiarity with a hospital legacy system, Microsoft Office and Share Point preferred</li></ul></div><ul><li>
Prior experience with patient financial assistance or Government related programs preferred</li><li>
Knowledge of medical terminology helpful</li></ul><p></p><p>
Bilingual preferred (Spanish)</p><p></p><ul><li>
Interpersonal relationship skills necessary to communicate effectively with patient/family, physicians and their support staff, medical staff, nursing staff, other hospital personnel and many external organizations and agencies.</li><li>
The technical knowledge of specific legal and regulatory requirements and an understanding of complex third party and medical assistance policies and procedures.
</li><li>Knowledge of the hospital information system with emphasis on accounts receivables programs.
</li><li>Ability to function independently and prioritize work within established policies.
</li><li>Certified Applications Counselor (CAC)
</li><li>Requires good judgment, tact, sensitivity and the ability to function in a stressful environment.
</li><li>Ability to maintain confidentiality regarding the patients, their medical histories, demographic and fiscal information, etc.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><h2 class="jobSectionHeader"><b>
 </b><b>Medical, Dental, and Vision insurance</b></h2><ul><li><b>Tuition Reimbursement</b></li><li><b>Generous Paid Time Off</b></li><li><b>50% Off MBTA passes</b></li><li><b>Access to childcare resources and emergency backup care</b></li><li><b>403(b), Cash Balance Retirement Plan, and Tax-Sheltered Annuity options</b></li><li><b>Exclusive &ldquo;Perks&rdquo; - enjoy discounts on tickets and passes for everything from ski resorts to museums to sporting events)</b></li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Hybrid<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
640 Centre Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$22.22 - $31.71/Hourly<p></p><p><b><br>
Grade</b></p>
4<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Team Lead Patient Access Representative

Commonwealth of Massachusetts

<div></div><div><div><p><b><i>Attention applicants:</i></b><b><i> </i></b><b><i>Do not apply for this position via the MassCareers website.</i></b><b><i> </i></b><b><i>Your application will not be received.</i></b></p><p></p><p><b><br>
To apply, follow the link below </b><b>to the Attorney General&rsquo;s Office direct application page.</b></p><p><b>
www.mass.gov/ago/employment</b><b>.</b></p><p></p><p><b><br>
ASSISTANT ATTORNEY GENERAL</b></p><p>
GOVERNMENT BUREAU</p><p>
CONSTITUTIONAL &amp; ADMINISTRATIVE LAW DIVISION</p><p></p><p><br>
Attorney General Andrea Joy Campbell is looking for a highly motivated attorney to join her team as an Assistant Attorney General in the Constitutional &amp; Administrative Law Division within the Government Bureau. The Government Bureau represents state agencies and officials in a broad range of appeals and civil litigation in state and federal courts. As part of that effort, the Constitutional &amp; Administrative Law Division defends constitutional and other legal challenges to state statutes and regulations; suits that challenge the implementation of state policies and programs; and suits for judicial review of the decisions of state administrative agencies.</p><p></p><p><br>
Litigation in the Constitutional &amp; Administrative Law Division reflects the breadth of state governmental activity. Recent case examples have included defending the state&rsquo;s various affordable housing laws and policies, defending state gun-safety laws against Second Amendment challenges, defending state policies and rules against various forms of First Amendment challenges, and handling litigation involving education reform, health care, campaign finance, environmental permitting, transportation, and child welfare and human services programs. The Division&rsquo;s cases often involve constitutional issues, questions of statutory interpretation, and claims concerning the authority of state administrative agencies. In addition to a substantial trial-court caseload, Division attorneys handle about 80 appeals each year, in the Appeals Court, SJC, and the U.S. Court of Appeals for the First Circuit.</p><p></p><p><br>
Primary Duties: Assistant Attorneys General in the Constitutional &amp; Administrative Law Division represent state officials and agencies in appeals and litigation in state and federal courts regarding state statutes, regulations, policies, and agency adjudicatory decisions.</p><p>
Position Type: Full-Time/Exempt</p><p></p><p><br>
Our current hybrid model includes some remote workdays for most positions. On in-office days, employees are required to report to one of our designated office locations, either in Boston or at a regional office.</p><p></p><p><br>
Salary: $87,500 to $130,595, commensurate with JD year.</p><p></p><p><b><br>
To apply for this position</b><b>:</b><b> </b>Please visit the Employment and Recruitment Portal of the Attorney General&rsquo;s Office at BambooHR and apply directly. <b>Applications submitted via MassCareers website are not received.</b></p><p></p><p><br>
You will be asked to submit a cover letter and resume when applying for this position. The application deadline is May 18, 2026, at 5:00 PM (ET) .</p><p></p><p><br>
Qualified individuals with disabilities are encouraged to apply. We will gladly assist applicants in need of an accommodation. For assistance, contact the Human Resources Division at (617) 963-2932.</p><p></p><p><b><br>
Do not select MassCareers &ldquo;apply online&rdquo; option to apply for this position. Applications submitted via this MassCareers website are not received by our Office.</b></p><p></p><p><br>
Inquiries regarding position &amp; status may be made to:</p><p>
Sherrie Costa, Managing Administrative Assistant</p><p>
Government Bureau</p><p>
(617) 963-2071</p><div><br>
</div></div><div><b>
Qualifications</b><div></div><p><br>
Position Requirements:</p><ul><li> Must be a member of the Massachusetts bar or have a pending application for admission.</li><li> Must be a member of the bar of the United States District Court for Massachusetts or be eligible for admission in short order.</li><li> At least three (3) to five (5) years of relevant legal experience is preferred.</li><li> Familiarity with constitutional law, administrative law, civil and appellate procedure, and trial practice.</li><li> Effective legal writing skills and the ability to independently handle litigation in the trial and appellate courts.</li><li> Demonstrated interest in public service and working in a collaborative, public-law environment.</li></ul><p></p><p><br>
The successful candidate will be able to demonstrate a connection to the people and communities we serve and an interest in supporting a respectful and inclusive work environment.</p><p><i>
The Attorney General&rsquo;s Office is an Equal Opportunity Employer. As the representative of the Commonwealth and its residents, the Attorney General&rsquo;s Office strives to ensure that those working in our office reflect the diversity of the communities we serve. The Office encourages applicants from a broad spectrum of backgrounds to apply for positions.</i></p><p></p><p><b><br>
Do not select MassCareers &ldquo;apply online&rdquo; option.</b><b> </b><b>Any automated message generated by the Commonwealth of Massachusetts MassCareers website does not apply to posted positions at the Attorney General&rsquo;s Office.</b><b> </b><b>You must apply directly at:</b><b> </b><b>www.mass.gov/ago/employment</b><b>.</b></p><div><br>
</div></div><div><b>
Official Title</b><b>:</b> Assistant Attorney General</div><div><b>
Primary Location</b><b>:</b> United States-Massachusetts-Boston-1 Ashburton Place</div><div><b>
Job</b><b>:</b> Unclassified</div><div><b>
Agency</b><b>:</b> Office of the Attorney General</div><div><b>
Schedule</b><b>:</b> Full-time</div><div><b>
Shift</b><b>:</b> Day</div><div><b>
Job Posting</b><b>:</b> Apr 27, 2026, 3:42:35 PM</div><div><b>
Number of Openings</b><b>:</b> 1</div><div>
 Yearly</div><div><b>
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator</b><b>:</b> Non- Executive Branch Agency - 0000000000</div></div>

ASSISTANT ATTORNEY GENERAL

Stryker

<div><h3 class="jobSectionHeader"><b>Why join Stryker?</b></h3>
Looking for a place that values your unique talents? Discover Stryker's award-winning culture.<br>
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards &ndash; not to mention various social and recreational activities, all of which are location specific.<h3 class="jobSectionHeader"><b>
Job description</b></h3>
We are excited to be named one of the World&rsquo;s Best Workplaces by Fortune Magazine! We are proud to offer you 12 paid holidays annually. For an overview of our benefits and time off, please follow this link to learn more:US Stryker employee benefits.<div><div><div><div><div><p>
IVS Associate Sales Rep</p></div><p></p><div><p><b><br>
Who we want:</b></p></div><p></p><div><p><b><br>
Challengers</b><b>.</b><b> </b>People who seek out the hard projects and work to find just the right solutions.</p></div><div><p><b>
Teammates</b><b>.</b><b> </b>Partners who listen to ideas, share thoughts and work together to move the business forward.</p></div><div><p><b>
Charismatic networkers.</b> Relationship-savvy people who intentionally make connections with both internal partners and external contacts.</p></div><div><p><b>
Strategic closers.</b> Salespeople who close profitable business and consistently exceed their performance objectives.</p></div><div><p><b>
Customer-oriented achievers.</b> Representatives with an unparalleled work ethic and customer-focused attitude who bring value to their partnerships.</p></div><div><p><b>
Game changers.</b> Persistent salespeople who will stop at nothing to live out Stryker&rsquo;s mission to make healthcare better.</p></div><p></p><div><p><b><br>
What you will do:</b></p></div><p></p><div><p><br>
As an Interventional Spine Associate Sales Representative, you will assist in strategically promoting and selling Stryker Interventional Spine products to meet our customers&rsquo; needs. You confidently conduct product evaluations in OR and office settings, persuasively demonstrating the value of our products. Systematically tracking your territory progress, you proactively communicate your wins with your Sales Representatives and push yourself to exceed each goal. When onsite with clients, you use your product knowledge and quick thinking to solve product problems and inform doctors, nurses and other staff as to the proper use and maintenance of our products. You take great pride in excellent service and are prepared to assist a customer whenever the need arises. As an Associate Representative, you love living in the fast lane and find purpose in selling Stryker products that are making healthcare better.</p></div><div><p><br>
<br>
<b>What you need:</b></p></div><p></p><div><ul><li><p><br>
Bachelor&rsquo;s Degree from an Accredited university</p></li></ul></div><div><ul><li><p>
1-2 years in medical sales or b2b is preferred</p></li></ul></div><p></p><div><p><b><br>
Travel requirement:</b></p></div></div><p></p><div><div><ul><li><p><br>
Approximately 20% travel. Must have a valid driver&rsquo;s license and be able to drive an automobile.</p></li></ul></div><p></p><div><p><b><br>
Physical requirements:</b></p></div><p></p><div><ul><li><p><br>
Medium work: exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force constantly to move objects</p></li></ul></div><div><ul><li><p>
Coordination of the eye, hand and foot movement with an ability to grasp by hand and meet cognitive demands to include visual and auditory discrimination / memory, reading ability and memory retention</p></li></ul></div><p></p><div><p><b><br>
Mental requirements:</b></p></div><p></p><div><ul><li><p><br>
Exercise discretion and independence when applying professional expertise</p></li></ul></div><div><ul><li><p>
Must be able to manage time, projects, stress and conflict</p></li></ul></div><div><ul><li><p>
Must possess strong interpersonal skills, including written and oral communication</p></li></ul></div><div><ul><li><p>
Must be able to bring tasks through to completion with minimal supervision</p></li></ul></div><div><ul><li><p>
Must have the ability to prioritize work and keep detailed and confidential records</p></li></ul></div><div><ul><li><p>
Must be able to communicate / present to large groups of people</p></li></ul></div><div><ul><li><p>
Must possess unwavering ethics &amp; integrity in a competitive and demanding work environment</p></li></ul></div><p></p><div><p><b><br>
Stryker will provide:</b></p></div></div><p></p><div><div><ul><li><p><br>
In-house product training program</p></li></ul></div><div><ul><li><p>
Field sales training</p></li></ul></div><p></p><div><p><br>
Learn more about the Interventional Spine Products: https://www.stryker.com/us/en/interventional-spine.html</p></div><p></p><div><p><br>
#LIInstruments</p></div></div></div></div><ul><li><p><b><br>
Base/Draw + commission:</b> $70,000-$84,000<b> </b>and may be eligible to earn commission and/or bonuses + benefits.</p></li></ul></div>
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&amp;D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.</div>

Associate Sales Representative - Boston, MA - Interventional Spine (IVS)

Explore 640+ Online customer service representative part time in Boston this May. Find roles across top companies and apply now to boost your career.