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associate director - lean management consulting Jobs in Riyadh

operational excellence manager

Hill International, Inc.

<div>
 
 Job Description
 
 
 
 The Operational Excellence (PMO) Department Manager is responsible for driving efficient project delivery and continuous improvement across the organization. This role oversees project management standards, ensures alignment with strategic objectives, and supports teams in achieving consistent, high-quality outcomes. It also involves monitoring performance, optimizing processes, and fostering a culture of operational excellence while ensuring compliance with company policies and best practices.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Review and update policies, processes, and procedures, quality assurance, continuous improvement, risk management, training, and project monitoring and reporting.
 </li>
 <li>
 Developing and getting ratified department operating structure and department operating processes and procedures based on the PMM processes and procedures.
 </li>
 <li>
 Assessing the capability of the existing PMO Department staff and recommending appropriate roles and responsibilities
 </li>
 <li>
 Preparing the department knowledge transfer program, which includes comprehensive on-the-job learning
 </li>
 <li>
 Motivating employees to improve performance by fostering a culture of continuous improvement and innovation
 </li>
 <li>
 Ensuring the Stage-Gate Process is applied consistently to projects.
 </li>
 <li>
 Establishing and maintaining a quality management system for the PMO that is aligned with the PMM.
 </li>
 <li>
 Ensuring that quality assurance management is implemented for each project
 </li>
 <li>
 Analyzing data to identify operational trends and opportunities for improvement
 </li>
 <li>
 Coordinating with other departments within the organization to ensure successful implementation of initiatives
 </li>
 <li>
 Reviewing bidder&rsquo;s quality submittals
 </li>
 <li>
 Implement a risk management procedure and system that aligns with the PMM template. This will include establishing a typical risk register to facilitate the identification of risks, likelihood of occurrence, mitigation measures, and assignment of responsibilities.
 </li>
 <li>
 Enforcing the establishment of Risk Registers for each project by the Construction Management contractor.
 </li>
 <li>
 Review the Risk Registers of all projects on a monthly basis.
 </li>
 <li>
 Analyze project performance data to identify risks and issues.
 </li>
 <li>
 Preparing reports on operational performance, including benchmarks against industry standards or best practices
 </li>
 <li>
 Reviewing, validating and consolidating project monthly dashboards and reports highlighting any concerns
 </li>
 <li>
 Developing a consolidated NWC dashboard in accordance with the available PMIS requirements
 </li>
 <li>
 Developing and issuing periodical project dashboards, presentations, and reports to concerned internal and external stakeholders.
 </li>
 <li>
 Provide support in completing all the requested tasks in PMIS.
 </li>
 <li>
 Develop a set of KPIs to measure the performance of the projects and clusters
 </li>
 <li>
 Ensure the timely and accuracy of project data input to the PMIS (i.e. Primavera P6, Oracle Project Module, Oracle Unifier, etc.).
 </li>
 <li>
 Coordinate performance evaluations of contractors and consultants by cluster management and classify them (on the basis of capability and performance).
 </li>
 <li>
 Informs themselves of the relevant quality, environmental, safety, and occupational health policies, as well as the manuals and procedures in place within Hill International and ensures continued compliance with these requirements while employed by Hill.
 </li>
 <li>
 Perform other duties as assigned by the line manager/supervisor.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in engineering from an accredited university.
 </li>
 <li>
 Minimum 20 years&rsquo; experience in project management environment on large projects, including overall responsibility for setting up and running a PMO.
 </li>
 <li>
 Thorough knowledge and demonstrated experience in professional project management processes and procedures.
 </li>
 <li>
 Working knowledge of engineering, procurement, contracts, construction, and start-up/set-up work processes.
 </li>
 <li>
 Involvement in continuous improvement and capacity building/talent development.
 </li>
 <li>
 Demonstrated skill in management, supervisory and personnel administrative functions.
 </li>
 <li>
 Excellent verbal and written communication skills.
 </li>
 </ul>
</div>

Operational Excellence Manager

Hill International

<div>The Operational Excellence (PMO) Department Manager is responsible for driving efficient project delivery and continuous improvement across the organization. This role oversees project management standards, ensures alignment with strategic objectives, and supports teams in achieving consistent, high-quality outcomes. It also involves monitoring performance, optimizing processes, and fostering a culture of operational excellence while ensuring compliance with company policies and best practices.</div>
 <div><ul><li>Review and update policies, processes, and procedures, quality assurance, continuous improvement, risk management, training, and project monitoring and reporting.
</li><li>Developing and getting ratified department operating structure and department operating processes and procedures based on the PMM processes and procedures.
</li><li>Assessing the capability of the existing PMO Department staff and recommending appropriate roles and responsibilities
</li><li>Preparing the department knowledge transfer program, which includes comprehensive on-the-job learning
</li><li>Motivating employees to improve performance by fostering a culture of continuous improvement and innovation
</li><li>Ensuring the Stage-Gate Process is applied consistently to projects.
</li><li>Establishing and maintaining a quality management system for the PMO that is aligned with the PMM.
</li><li>Ensuring that quality assurance management is implemented for each project
</li><li>Analyzing data to identify operational trends and opportunities for improvement
</li><li>Coordinating with other departments within the organization to ensure successful implementation of initiatives
</li><li>Reviewing bidder&rsquo;s quality submittals
</li><li>Implement a risk management procedure and system that aligns with the PMM template. This will include establishing a typical risk register to facilitate the identification of risks, likelihood of occurrence, mitigation measures, and assignment of responsibilities.
</li><li>Enforcing the establishment of Risk Registers for each project by the Construction Management contractor.
</li><li>Review the Risk Registers of all projects on a monthly basis.
</li><li>Analyze project performance data to identify risks and issues.
</li><li>Preparing reports on operational performance, including benchmarks against industry standards or best practices
</li><li>Reviewing, validating and consolidating project monthly dashboards and reports highlighting any concerns
</li><li>Developing a consolidated NWC dashboard in accordance with the available PMIS requirements
</li><li>Developing and issuing periodical project dashboards, presentations, and reports to concerned internal and external stakeholders.
</li><li>Provide support in completing all the requested tasks in PMIS.
</li><li>Develop a set of KPIs to measure the performance of the projects and clusters
</li><li>Ensure the timely and accuracy of project data input to the PMIS (i.e. Primavera P6, Oracle Project Module, Oracle Unifier, etc.).
</li><li>Coordinate performance evaluations of contractors and consultants by cluster management and classify them (on the basis of capability and performance).
</li><li>Informs themselves of the relevant quality, environmental, safety, and occupational health policies, as well as the manuals and procedures in place within Hill International and ensures continued compliance with these requirements while employed by Hill.
</li><li>Perform other duties as assigned by the line manager/supervisor.</li></ul></div>
 <div><ul><li>Bachelor's degree in engineering from an accredited university.
</li><li>Minimum 20 years&rsquo; experience in project management environment on large projects, including overall responsibility for setting up and running a PMO.
</li><li>Thorough knowledge and demonstrated experience in professional project management processes and procedures.
</li><li>Working knowledge of engineering, procurement, contracts, construction, and start-up/set-up work processes.
</li><li>Involvement in continuous improvement and capacity building/talent development.
</li><li>Demonstrated skill in management, supervisory and personnel administrative functions.
</li><li>Excellent verbal and written communication skills.</li></ul></div>

Red Sea Global

<div><div><div><div><div>Division: Operations
</div></div></div></div><div><div><div><div>Department: Supply Chain and Logistics
</div></div></div></div><div><div><div><div>Company: Red Sea Global
</div></div></div></div><div><div><div><div>Empowering Progress Through Integrated Supply Chain &amp; Logistics Solutions 


Red Sea Coastal Trading Company is a specialized supply chain and logistics subsidiary under Red Sea Global, designed to power the seamless delivery of materials, equipment, and services across our portfolio of pioneering developments. 


Operating at the heart of Saudi Arabia&rsquo;s most ambitious regenerative tourism projects, the subsidiary delivers end-to-end supply chain management, including procurement support, transportation coordination, inventory and warehouse management, and last-mile logistics to remote destinations across the Red Sea coast and beyond. 


With a focus on efficiency, reliability, and environmental responsibility, the team ensures that every link in the supply chain supports Red Sea Global&rsquo;s commitment to sustainability, operational excellence, and local value creation. 


Efficiency in Motion. Excellence in Delivery. 


Position Overview: 


The Senior Manager-Logistics Centers is a leadership role responsible for providing strategic direction and oversight of the daily Shift Operations, ensuring efficient handling, storage, and distribution of FFE (Furniture, Fixtures and Equipment) &amp; OSE (Operating Supplies and Equipment). This role is responsible for managing a team of warehouse associates, maintaining safety and quality standards, and ensuring timely and accurate fulfillment of orders. The Shift Manager will coordinate logistics, monitor inventory, and drive operational excellence in a fast-paced environment. 


Team Leadership and Supervision: 

<ul>
<li>Manage and motivate a team of warehouse associates, including training, scheduling, and performance evaluations.</li>
<li>Assign tasks, monitor productivity, and ensure adherence to company policies and procedures.</li>
<li>Foster a positive and collaborative work environment to maintain team morale and efficiency.</li></ul> 


Operational Oversight: 

<ul>
<li>Oversee receiving, storage, picking, packing, and shipping of FF&amp;E, OS&amp;E, F&amp;B inventory during assigned shifts.</li>
<li>Ensure all warehouse activities align with standard operating procedures (SOPs) and meet quality standards.</li>
<li>Monitor and maintain equipment, ensuring proper functionality and coordinating maintenance as needed.</li></ul> 


Inventory Management: 

<ul>
<li>Ensure accuracy and completeness of all outbound customer orders by verifying pick lists, conducting final checks, and coordinating with warehouse and dispatch teams to minimize delivery errors.</li>
<li>Track and report inventory levels, discrepancies, and damages to the Warehouse Operations Manager.</li>
<li>Implement loss prevention measures and ensure proper handling of high-value items.</li></ul> 


Safety and Compliance: 

<ul>
<li>Enforce safety protocols and ensure compliance with OSHA and company safety standards.</li>
<li>Conduct regular safety inspections and address potential hazards promptly.</li>
<li>Train staff on safe handling of items, including heavy or oversized furniture and equipment.</li></ul> 


Logistics Coordination: 

<ul>
<li>Coordinate with transportation teams to ensure timely delivery and pickup of inventory.</li>
<li>Manage loading and unloading processes to optimize efficiency and minimize delays.</li>
<li>Resolve any logistical issues that arise during the shift.</li></ul> 


Performance and Reporting: 

<ul>
<li>Track key performance indicators (KPIs) such as order accuracy, fulfillment speed, and inventory turnover.</li>
<li>Provide shift reports to the Warehouse Operations Manager, highlighting achievements, challenges, and recommendations.</li>
<li>Identify opportunities for process improvements and implement solutions to enhance operational efficiency.</li>
<li>The role requires working in a warehouse setting with exposure to moving machinery, heavy equipment, with a varied inventory range.</li>
<li>Shift work is required, which may include evenings, weekends, and holidays, depending on operational needs.</li>
<li>Comfortable working in a warehouse environment with varying temperatures and conditions.</li></ul> 


Qualification and Experience: 

<ul>
<li>Extensive experience in logistics with a significant track record of leadership.</li>
<li>In-depth knowledge of industry standards, and best practices.</li>
<li>Strong strategic thinking and leadership skills.</li>
<li>Associate or bachelor&rsquo;s degree in logistics, supply chain, or related field preferred although not compulsory.</li>
<li>Minimum of 8-10 years of warehouse experience, with at least 5 years in a supervisory or management role.</li>
<li>Experience in FF&amp;E operations or handling oversized/heavy inventory is highly desirable.</li></ul></div></div></div></div></div>

Senior Manager - Logistics Centers

Sihamco

<div>Area Franchise Manager &ndash; Kooz Karak (Jeddah)
Driving Growth. Ensuring Excellence. Elevating the Brand.
Role Overview
The Area Franchise Manager is responsible for overseeing the performance, consistency, and growth of Kooz Karak franchise locations across Jeddah. This role ensures all outlets operate in line with brand standards while driving commercial success, operational excellence, and an exceptional customer experience.
Key Responsibilities<ul><li>
Oversee daily operations across multiple franchise locations in Jeddah, ensuring full compliance with Kooz Karak brand standards.
</li><li>Drive sales performance and profitability, monitoring KPIs and implementing strategies to achieve targets.
</li><li>Conduct regular store audits and performance reviews, ensuring consistency in product quality, service, and presentation.
</li><li>Support franchise partners with operational guidance, training, and ongoing development.
</li><li>Ensure seamless execution of new store openings, including setup, staffing, and launch readiness.
</li><li>Collaborate with marketing teams to execute local campaigns and promotions that enhance brand visibility.
</li><li>Monitor inventory, supply chain, and cost control to optimize operational efficiency.
</li><li>Address operational challenges proactively, ensuring high customer satisfaction and service standards.
</li></ul>Core Competencies
Operational Excellence &bull; Commercial Acumen &bull; Leadership &bull; Brand Management &bull; Stakeholder Engagement &bull; Problem Solving 
Requirements 
 
Profile &amp; Qualifications<ul><li>
Proven experience in multi-unit management, preferably within F&amp;B or franchise operations.
</li><li>Strong understanding of franchise business models and brand compliance.
</li><li>Demonstrated ability to drive sales growth and operational performance.
</li><li>Excellent leadership and stakeholder management skills.
</li><li>Strong analytical and problem-solving capabilities.
</li><li>Fluency in English; Arabic is highly preferred.
</li><li>Based in or willing to relocate to Jeddah. 
</li></ul> 
 
Benefits 
About The Group
SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.
At SIHAMCO, we don&rsquo;t just lead Saudi Arabia&rsquo;s hospitality and entertainment evolution&mdash;we create it from the ground up. Since 2008, we&rsquo;ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.
Crafting a Homegrown Legacy
All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house &mdash; from initial vision and brand identity to concept creation, design, execution and operation. We don&rsquo;t import ideas; we build them &mdash; crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.
Our Signature Brands
Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets &mdash; but consistently surpasses &mdash; global standards in Entertainment, Hospitality, F&amp;B, Lifestyle, Wellness, Family &amp; Pet Entertainment Experience. Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk &amp; Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.
Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.
We Are Only Getting Started!
Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.
People First
Our team is our greatest asset&mdash;a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.
At SIHAMCO, we believe in rewarding our team with more than just a job &mdash; we offer an inspiring work environment and real opportunities for growth.
<ul><li>Creative &amp; collaborative work culture &ndash; built on passion, innovation, and attention to detail</li><li>
Exposure to high-end hospitality &amp; entertainment concepts &ndash; gain experience in premium F&amp;B and entertainment</li><li>
Experience working on premium events within The Groves, Riyadh Season</li><li>
Cultural diversity &ndash; join a team of passionate professionals from around the world</li></ul>
Join Us
Whether you&rsquo;re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history. Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.
Join us and be part of a company that&rsquo;s redefining hospitality in Saudi Arabia and beyond.</div>

Franchise Manager

noon

<div>
 
 
 About noon
 
 
 
 We&rsquo;re building an ecosystem of digital products and services that power everyday life across the Middle East&mdash;fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we&rsquo;re looking for a Warehouse Manager who can help us move even faster.
 
 
 
 
 
 Noon&rsquo;s fastest hyper-local delivery platform, Noon Minutes, offers a localized assortment of FMCG &amp; grocery products with delivery within 15-minutes. Currently live across the UAE and Saudi Arabia, offering thousands of products to customers in record time.
 
 
 
 
 
 noon&rsquo;s mission: Every door, every day.
 
 
 
 
 
 
 What you'll do:
 
 
 
 Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.
 
 
 
 
 
 The Warehouse Manager will lead a large, multi-level operational team consisting of Assistant Managers, Team Leaders, and Supervisors to ensure seamless warehouse operations. The role is accountable for achieving operational KPIs, maintaining inventory accuracy, driving process excellence, and ensuring compliance with Noon&rsquo;s safety and quality standards.
 
 
 
 
 
 
 What you'll need
 
 
 
 
 Leadership &amp; Team Management
 
 
 <ul>
 <li>
 Lead and manage a large warehouse team, including Assistant Managers, Team Leaders, Supervisors, and Associates.
 </li>
 <li>
 Drive performance, coaching, and capability building across all levels.
 </li>
 <li>
 Ensure effective manpower planning and shift scheduling according to business volume.
 </li>
 <li>
 Build a strong culture of ownership, teamwork, and accountability.
 </li>
 </ul>
 
 
 Warehouse Operations
 
 
 <ul>
 <li>
 Oversee end-to-end warehouse activities: inbound, storage, put-away, picking, packing, dispatch, and returns.
 </li>
 <li>
 Ensure high operational efficiency to support fast order cycle times and peak volume handling.
 </li>
 <li>
 Maintain high standards of housekeeping, safety, and equipment handling.
 </li>
 <li>
 Work closely with the SM and cross-functional teams to align on daily and weekly operational goals.
 </li>
 </ul>
 
 
 Inventory Control
 
 
 <ul>
 <li>
 Ensure 100% inventory accuracy through cycle counts, audits, and variance analysis.
 </li>
 <li>
 Monitor stock integrity, minimize shrinkage, and implement corrective actions.
 </li>
 <li>
 Ensure compliance with Noon&rsquo;s inventory processes and standards.
 </li>
 </ul>
 
 
 
 
 
 What you'll need:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Supply Chain, Logistics, or Operations.
 </li>
 <li>
 6&ndash;10 years of experience in warehouse or fulfillment operations, preferably in Q-commerce or e-commerce.
 </li>
 <li>
 Proven experience managing large, multi-tier teams.
 </li>
 <li>
 Strong knowledge of WMS, fulfillment processes, and operational KPIs.
 </li>
 <li>
 Experience working in a fast-paced, high-volume operational environment.
 </li>
 <li>
 Strong leadership &amp; team-building capability
 </li>
 <li>
 Operational excellence &amp; process improvement mindset
 </li>
 <li>
 Advanced planning &amp; problem-solving skills
 </li>
 <li>
 Excellent communication &amp; stakeholder management
 </li>
 <li>
 High resilience and ability to manage pressure
 </li>
 <li>
 Data-driven decision-making and reporting skills
 </li>
 </ul>
 
 
 
 
 
 Who will excel?
 
 
 <ul>
 <li>
 We&rsquo;re looking for people with high standards, who understand that hard work matters.
 </li>
 <li>
 You need to be relentlessly resourceful and operate with a deep bias for action.
 </li>
 <li>
 We need people with the courage to be fiercely original.
 </li>
 </ul>
 
 
 
 
 noon is not for everyone; readiness to adapt, pivot, and learn is essential.
 
 
 
</div>

Assistant Warehouse Manager

Tabby | تابي

<div>
 
 Application Deadline:
 
 30 April 2026
 
 
 
 Department:
 
 Partner Support Ops
 
 
 
 Employment Type:
 
 Full Time
 
 
 
 Location:
 
 KSA
 
 
 
 Reporting To:
 
 Sergei Piatkov
 
 
 
 Description
 
 
 
 Tabby is seeking a
 
 Partner Support Team Leader
 
 who is observant, analytical, goal-oriented, and people-focused. You will play a key role in ensuring that our partners receive world-class support by managing performance, enabling process excellence, and developing high-performing teams.
 
 
 This role requires someone who thrives in a fast-paced environment, can translate business priorities into operational targets, and is confident in coaching and inspiring others. You will be responsible for delivering an outstanding partner experience while ensuring adherence to service levels, operational policies, and continuous improvement standards.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Team Leadership &amp; Coaching
 </li>
 <ul>
 <li>
 Lead, coach, and motivate a Partner Support team to consistently achieve KPIs (CSAT, FCR, Productivity, Adherence).
 </li>
 <li>
 Deliver structured feedback through QA reviews, calibration sessions, and performance 1:1s.
 </li>
 <li>
 Create and maintain development plans to grow skills and retain top performers.
 
 </li>
 </ul>
 <li>
 Operational Delivery
 </li>
 <ul>
 <li>
 Manage daily workflows, escalations, and partner deliverables across multiple support channels.
 </li>
 <li>
 Drive performance improvement routines, ensuring SLA achievement and fair application of policies (e.g., DAT, Hold Timer, CSAT Fraud controls).
 </li>
 <li>
 Collaborate with Operations Manager to identify risks, close delivery gaps, and optimize team scheduling.
 
 </li>
 </ul>
 <li>
 Quality &amp; Process Management
 </li>
 <ul>
 <li>
 Participate in QA monitoring and ensure action plans are executed.
 </li>
 <li>
 Champion the side-ticket and escalation framework to maintain efficiency and traceability.
 </li>
 <li>
 Keep the team updated on product/process changes and industry trends.
 </li>
 <li>
 Identify opportunities for automation and workflow improvement to enhance partner experience.
 
 </li>
 </ul>
 <li>
 Stakeholder &amp; Business Alignment
 </li>
 <li>
 Partner with Scoring, Finance, BD, and Product teams to resolve escalations and streamline partner journeys.
 </li>
 <li>
 Support delivery of business targets through reporting, root-cause analysis, and solution proposals.
 </li>
 <li>
 Escalate high-impact issues to senior management with clear data and recommendations.
 
 
 </li>
 </ul>
 Skills, Knowledge &amp; Expertise
 
 
 <ul>
 <li>
 Proven success in contact center or B2B support leadership (1+ years as TL or Manager).
 </li>
 <li>
 Experience with financial services, fintech, banking, or e-commerce preferred.
 </li>
 <li>
 Strong coaching, people development, and performance management skills.
 </li>
 <li>
 Excellent analytical and problem-solving abilities; able to turn data into action.
 </li>
 <li>
 Fluency in English (B2+) required; strong Arabic is an advantage.
 </li>
 <li>
 Experience in remote or distributed team management is a plus.
 </li>
 <li>
 Confident handling demanding partners, escalations, and sensitive situations.
 </li>
 <li>
 Skilled in reporting and presenting findings to management.
 </li>
 <li>
 Bachelor&rsquo;s degree in a relevant discipline (business, operations, or related field).
 
 
 
 </li>
 </ul>
 Job Benefits
 
 
 <ul>
 <li>
 Quarterly Bonus based on achieving operational targets.
 </li>
 <li>
 Career Growth Opportunities, subject to business needs and performance.
 </li>
 <li>
 Rotational Shifts: 24/7 operation, 5 working days per week, 9-hour shifts including breaks.
 </li>
 <li>
 Exposure to a high-growth fintech environment with opportunities to shape operational excellence.
 
 </li>
 </ul>
</div>

Partner Support Team Leader , Saudi Nationals

Yousef Al-Rajhi Group

Job Title: Operations Manager – Food &amp; BeverageLocation: Riyadh, Saudi Arabia Employment Type: Full-Time About the RoleWe are seeking an experienced and highly driven Operations Manager to oversee multi-outlet operations within a fast-growing Food &amp; Beverage (F&amp;B) casual dining and quick service restaurant (QSR) environment. The role will be responsible for ensuring operational excellence, driving sales performance, maintaining brand standards, and delivering exceptional customer experiences across all outlets.The ideal candidate will have strong experience in managing burger, pizza, or multi-brand restaurant operations within a high-volume F&amp;B setup. Key Responsibilities<ul><li>Oversee daily operations of multiple restaurant outlets, ensuring smooth execution of all operational activities. </li><li>Drive sales growth, profitability, and operational efficiency across all branches. </li><li>Ensure consistent implementation of brand standards, service quality, and food safety regulations. </li><li>Lead, mentor, and develop Store Managers and outlet teams to achieve performance targets. </li><li>Monitor KPIs including sales, labor cost, food cost, waste control, and customer satisfaction. </li><li>Conduct regular site visits and audits to ensure compliance and operational excellence. </li><li>Collaborate with supply chain, marketing, and HR teams for smooth operations and workforce planning. </li><li>Manage new outlet openings, including setup, staffing, and launch execution. </li><li>Handle customer escalations and ensure timely resolution of operational issues. </li><li>Identify opportunities for process improvement and operational efficiency. </li><li>Prepare and present regular performance reports to senior management. </li></ul> Qualifications &amp; Experience<ul><li>Bachelor’s degree in Business Administration, Hospitality Management, or related field. </li><li>6–10 years of experience in F&amp;B operations management, preferably in QSR or casual dining brands (burgers, pizzas, fast food chains, multi-unit restaurants). </li><li>Proven experience managing multiple outlets simultaneously. </li><li>Strong knowledge of restaurant operations, KPIs, cost control, and P&amp;L management. </li><li>Excellent leadership, communication, and team management skills. </li><li>Ability to work in a fast-paced, high-pressure environment. </li><li>Strong problem-solving and decision-making abilities. </li><li>Fluency in English (Arabic is an advantage). </li><li>Must be currently based in Saudi Arabia or have relevant GCC experience. </li></ul> What We Offer<ul><li>Competitive salary package. </li><li>Performance-based incentives. </li><li>Opportunity to work with a fast-growing and dynamic F&amp;B group. </li><li>Career growth into senior leadership roles.</li></ul>

Operations Manager - Food & Beverage

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956 operational excellence manager jobs In Riyadh

Operational Excellence Manager

Operational Excellence Manager

Senior Manager - Logistics Centers

Franchise Manager

Assistant Warehouse Manager

Partner Support Team Leader , Saudi Nationals

Operations Manager - Food & Beverage