assistant operations manager

operations specialist

operative scheduling coordinator Jobs in Baltimore

operative scheduling coordinator

operations manager

The Home Depot

<div>Position Purpose:
The DC Operations Manager is responsible for the success of assigned functions within a complex distribution center environment to ensure that it is an outstanding place to work. The DC Operations Manager may be responsible for the supervision of one or more of the following: Inbound Operations (Unloading and Receiving), Warehouse Operations (Pick-Pack, Break-Pack), Outbound Operations (Loading), Transportation Operations (Yard, Carrier Relations) and/or Office Operations (e.g., Transportation Coordinators, Customer Service Associates, General Office Associates). The DC Operations Manager works with the General Manager or DC Assistant General Manager to develop strategies and objectives to maximizing productivity and leverage expenses for the Home Depot distribution center. DC Operations Managers must analyze trends, solve problems and motivate and develop themselves and associates in order to maximize contribution to the DC success - typically manages through several Supervisors to achieve results from a large number of hourly associates. 
Key Responsibilities:<ul><li>
20% Managing to ensure operational excellence in all warehouse areas, efficient operations of warehouse management system(s) and related equipment, inventory is received appropriately and efficiently and safely processed in the warehouse, proper layout of warehouse and product placement, and proper maintenance and organization of all warehouse areas so that it's appearance is conducive to creating a perfect load for our Stores and Customers</li><li>
20% Assists GM or AGM with the evaluation of the effectiveness of and recommends alternatives for work methods, procedures, controls and staffing to achieve accurate and timely movement and processing of product; manage to ensure warehouse layout is optimally aligned for maximum efficiency as seasonality and inventory needs require.</li><li>
15% Assists GM and/or AGM with the DC's financial, operational, people and process and service related objectives to drive continuous improvement and efficiency gains to reduce overall cost-to-serve; leads associates, and peers to anticipate and solve problems and plan for upcoming events, seasonal changes, etc. Depending on DC, may assist in management of 3PL provider to ensure optimal performance and metrics are achieved.</li><li>
15% Coaches, trains, and develops Associates informally and through formal training programs, providing both informal (e.g. on-floor coaching) and formal (e.g. written evaluation) job performance based feedback. Maintains a union free work environment by creating an employee-centered work place that demonstrates care and concern for all Associates.</li><li>
15% Ensures a culture of safety throughout the organization by following Home Depot safety policies and procedures - monitor DC safety, physical security and operational metrics on a daily, weekly and monthly basis</li><li>
15% Depending on need, may work with the GM to manage relationship with #3PL onsite delivery or transportation agent for all outbound loads, review transportation carrier performance with transportation Associates</li></ul> 

Direct Manager/Direct Reports:<ul><li>
Reports to DC General Manager I/II or Assistant General Manager</li>
Accountable for direct supervision of the work activities of others. In addition to personnel issues <li>- including selection, termination, performance appraisal and professional development of subordinates.</li></ul> 

Travel Requirements:<ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul> 

Physical Requirements:<ul><li>
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.</li></ul> 

Working Conditions:<ul><li>
Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness.
</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 

Preferred Qualifications:<ul><li>
Bachelors Degree concentrating in Operations Management, Business or Supply Chain</li><li>
Proficiency in Microsoft Outlook, Word and Excel software applications</li><li>
Previous change management experience (driving, influencing and inspiring change through communication at all impacted levels).</li><li>
Ability to work a flexible schedule. Ability to be on-call at various times.. Must be able to work weekends and holidays.</li><li>
Must be open to relocation. Because of the nature of Retail Distribution, your flexibility to relocate will translate into increased opportunities for advancement.</li></ul> 

Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul> 

Preferred Education:<ul><li>
No additional education</li></ul> 

Minimum Years of Work Experience:<ul><li>
2</li></ul> 

Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 

Minimum Leadership Experience:<ul><li>
None</li></ul> 

Preferred Leadership Experience:<ul><li>
None</li></ul> 

Certifications:<ul><li>
None</li></ul> 

Competencies:<ul><li>
Acts with Integrity: Demonstrates responsible, ethical and honest behavior in all Home Depot roles, tasks and responsibilities; models The Home Depot values.</li><li>
Problem Solving: Reacts quickly and appropriately to problems in the DC; follows-up in a timely manner to issues not immediately resolvable; ties all loose ends.</li><li>
Customer Driven: Creates a customer-focused environment in which excellent service is provided to all Customers; sees business through the eyes of the Customer.</li><li>
Gets Things Done: Motivates self and others to accomplish important objectives despite a complex environment and multiple demands; creates a sense of urgency; delegates appropriately.</li><li>
Communicates Effectively: Communicates clearly and concisely with all audiences; keeps others informed and listens carefully to input and feedback; adapts messages to fit audience.</li><li>
Plans Strategically: Demonstrates the ability to determine goals, direction and action steps necessary to maximize short-term and long-term.</li><li>
Ground-Engaged: Demonstrates a comprehensive understanding of The Home Depot business and how his/her actions affect the business; uses this knowledge to make effective business decisions; knows the competition and the industry; foresees future challenges and takes action to address them.</li><li>
Building Relationships: Establishes trust and credibility with people over time; establishes rapport with people; has smooth working relationships with people inside and outside of the organization.</li><li>
Champions Development: Seeks knowledge about the strengths and weaknesses of his/her self and Associates; takes steps to maximize development of both self and Associates.</li><li>
Stress Tolerance: Maintains a positive attitude; maintains a high volume, high quality workload under demanding conditions (e.g., short time frame).</li><li>
Safety Orientation: Enforces safety policies and procedures; is a safety role model; holds Associates to a high safety standard.</li></ul></div>

DC Operations Manager

ProLuck Staffing

Job Title: Assistant Operations Manager (Trucking/Logistics)Company: ProLuck Staffing (Hiring for a Growing Trucking Company)Location: Baltimore, MdJob Type: Full-TimePay: $18 to $25 based on experience---Job Summary:We are seeking a detail-oriented Assistant Operations Manager to support daily operations within a fast-paced trucking company. This role is ideal for someone with logistics experience who can manage schedules, coordinate drivers, and ensure efficient operations.---Key Responsibilities:<ul><li>Assist with day-to-day trucking operations</li><li>Coordinate driver schedules, routes, and dispatching</li><li>Monitor shipments and ensure on-time delivery</li><li>Communicate with drivers and resolve issues quickly</li><li>Maintain operational records and reports</li><li>Support the Operations Manager with daily tasks</li></ul>---Qualifications:<ul><li>Experience in logistics, dispatching, or operations preferred</li><li>Strong communication and organizational skills</li><li>Ability to multitask in a fast-paced environment</li><li>Basic computer skills (Excel, email, dispatch systems)</li><li>Reliable and detail-oriented</li></ul>---What We Offer:<ul><li>Competitive salary</li><li>Growth opportunities</li><li>Supportive work environment</li></ul>---How to Apply:Apply through Indeed or send your resume to elizabeth.shoba@proluckstaffing.comWe are hiring immediately &mdash; serious candidates only.Job Type: Full-timePay: $18.00 - $25.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Flexible schedule</li><li>Paid time off</li><li>Parental leave</li></ul>Work Location: In person

Assistant Operations Manager

Sodexo

<div>Role Overview:
Grow your career and develop a team that shares your desire to make a difference. 
We're growing our business! Sodexo is seeking an Environmental Services Operations Manager 2 located in the Baltimore, MD area. This position will oversee a team of 40 custodial employees at this healthcare account. The successful candidate will need to be flexible to work a Day Shift schedule depending on the needs of the business, that also includes some rotating weekends and holidays where support is required. Team work is key here between the food and EVS teams, working seamlessly to support each other. 
As part of the assessment process, the client will conduct the following verficiations during onboarding:<ul><li>Vaccines for Flu, TB, and Covid</li><li>drug testing</li><li>FBI check</li></ul> 
Our Sodexo Health Care Environmental Services/Housekeeping teams work to direct housekeeping operations at health care client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of staff.
What You'll Do:
<ul><li>be responsible for driving client and patient satisfaction scores;</li><li>
provide a clean and safe environment for patients, visitors and staff;</li><li>
effectively manages the Unit Operating System; and/or</li><li>
support an inclusive workforce and provide strong leadership.</li></ul>
What We Offer:
<div>Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:</div> 
<div></div><ul><li>
Medical, Dental, Vision Care and Wellness Programs</li><li>
401(k) Plan with Matching Contributions</li><li>
Paid Time Off and Company Holidays</li><li>
Career Growth Opportunities and Tuition Reimbursement</li></ul><div>
More extensive information is provided to new employees upon hire.</div>
What You Bring:
<ul><li>have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers of a housekeeping system;</li><li>
have experience effectively managing projects within agreed upon timelines;</li><li>
are results and safety driven;</li><li>
have knowledge of housekeeping systems and procedures;</li><li>
have experience improving patient satisfaction, and driving full compliance;</li><li>
have 3-5 years previous custodial / housekeeping or similar management experience;</li><li>
are proficient with computers and other technology.</li></ul> 
<div></div>
Who We Are:
<div>At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.</div><div></div><div> 
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you&rsquo;re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.</div>
Qualifications &amp; Requirements:
<div>Minimum Education Requirement - Associate's Degree or equivalent experience 
Minimum Management Experience - 2 years 
Minimum Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services</div></div><div></div>

Environmental Services / Custodial Operations Manager 2

<div>Role Overview:
Grow your career and develop a team that shares your desire to make a difference. 
We're growing our business! Sodexo is seeking an Environmental Services Operations Manager located in the Baltimore, MD area near Elkridge. This position will oversee a team of 20 custodial employees at this healthcare account. The successful candidate will need to be flexible as the shift could vary between Day and Second shift depending on business needs, that also includes some rotating weekends and holidays where support is required. Team work is key here between the food and EVS teams, working seamlessly to support each other. 
As part of the assessment process, the client will conduct the following verficiations during onboarding:<ul><li>Vaccines for Flu, TB, and Covid</li><li>drug testing</li><li>FBI check</li></ul> 
Our Sodexo Health Care Environmental Services/Housekeeping teams work to direct housekeeping operations at health care client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of staff. 
What You'll Do:
<ul><li>be responsible for driving client and patient satisfaction scores;</li><li>
provide a clean and safe environment for patients, visitors and staff;</li><li>
effectively manages the Unit Operating System; and/or</li><li>
support an inclusive workforce and provide strong leadership.</li></ul>
What We Offer:
<div>Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:</div> 
<div></div><ul><li>
Medical, Dental, Vision Care and Wellness Programs</li><li>
401(k) Plan with Matching Contributions</li><li>
Paid Time Off and Company Holidays</li><li>
Career Growth Opportunities and Tuition Reimbursement</li></ul><div>
More extensive information is provided to new employees upon hire.</div>
What You Bring:
<ul><li>have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers of a housekeeping system;</li><li>
have experience effectively managing projects within agreed upon timelines;</li><li>
are results and safety driven;</li><li>
have knowledge of housekeeping systems and procedures;</li><li>
have experience improving patient satisfaction, and driving full compliance;</li><li>
have 3-5 years previous custodial / housekeeping or similar management experience;</li><li>
are proficient with computers and other technology.</li></ul> 
<div></div>
Who We Are:
<div>At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.</div><div></div><div> 
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you&rsquo;re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.</div>
Qualifications &amp; Requirements:
<div>Minimum Education Requirement - Associate's Degree or equivalent experience</div></div>

Environmental Services / Custodial Operations Manager 1

SRS Distribution

<div>Position Summary
The primary function of the operations manager is to be responsible for the successful day-to-day management, administration, and reporting of all business activities including, but not limited to, planning, budgeting, scheduling, delivery, inventory accuracy, business metrics, and safety related functions. Those duties are meant to optimize current processes in an organized manner that will increase operating efficiency while empowering employees to be successful. The Operations Manager must successfully adhere to and seek out ways to improve the organization&rsquo;s levels of service and values. 
Duties &amp; Responsibilities<ul><li>
Effectively navigate operational demands while communicating internally and ultimately servicing the customer/orders the best way possible.</li><li>
Maintain appropriate inventory levels in the yard and damaged inventory. Oversee monthly cycle counting and close out procedures. Understand the financial operations of volume-buy and selling, profit margins, and P &amp; L statements. Oversee that all delivery personnel adhere to OSHA and GMS policies while working in the warehouse, operating equipment, and at the jobsite. Perform weekly and monthly GMS management safety reviews in collaboration with the Safety Manager Oversee the cleanliness and maintenance of warehouse and yard areas. Responsible for full-cycle delivery management by removing any damaged materials, ensuring orders are stocked correctly, and checked off by the appropriate manager. Always maintain open and clear lines of communication with customers, informing them of any issues related to their order &amp; delivery if they should arise. Monitor delivery of materials from other yards to coordinate with agreed upon &ldquo;Drop Dead&rdquo; time.</li><li>
Identify and coordinate daily activities of all team members; inspire your team to achieve desired results in productivity, teamwork, safety, quality, and job knowledge.</li><li>
Collaborate across departments to drive optimal productivity; foster an environment in which diverse backgrounds are respected and valued. Ensure performance plans are set, maintained, and continuously improved; generate creative solutions to identify improvements in processes.</li><li>
Maintain level of service requirements throughout the process May prepare and track lien releases.</li></ul> 
Basic Qualifications<ul><li>
Strong Microsoft office skills Effective team player and leader with strong communication skills Experience in and knowledge of construction industry and building materials strongly preferred. Distribution experience preferred. Core Competencies: Strive to do the right thing by displaying trust and integrity. Embody the principles of servant leadership, even in a non-people management role, by putting the needs of others first, valuing diverse perspectives by sincerely appreciating and considering others&rsquo; opinions and ideas and demonstrating a positive and humble attitude.</li><li>
Demonstrated ability to work independently and on a team; ability to lead, execute and/or delegate as needed, while also collaborating with others to get the job done. Establish and maintain effective working relationships at every level of the organization; invest in building relationships with the Field Operations and Field Support Center team members. Help champion an inclusive working environment by: Empowering others to bring their full selves to the workplace. Celebrating, welcoming, and valuing the different backgrounds and experiences that make up our workforce. Recognizing that all team members are valued, regardless of race, background, tenure, or title.</li><li>
Ability to self-manage, show initiative, be proactive, and drive results.</li><li>
Communicate professionally, both verbally and in writing to coworkers and customers</li></ul> 
Physical Requirements<ul><li>
Will occasionally move about inside the office to access files, office machinery, etc.</li><li>
Must be able to operate basic office machinery.</li><li>
Must be able to communicate with team and management and be able to exchange accurate information in these situations.</li><li>
Ability to work in an office environment, warehouse, and on a job site.</li></ul> 
Required Cognitive Skills<ul><li>
Must be able to problem solve and prioritize tasks.</li><li>
Must be able to manage stress depending on deadlines and ongoing projects.</li><li>
Must be able to multitask.</li><li>
Must be able to receive and analyze information.</li><li>
Must be able to quickly communicate solutions if problems occur.</li><li>
Must be able to demonstrate a high degree of sound judgement and initiative.</li></ul>
Launch your career with a national building materials distributor and discover opportunities for growth and advancement. We value our team members and believe them to be our greatest assets. As such, we invest in training and strive to provide a work-life balance.
This job description is subject to change at any time.
The base salary for this position typically falls within the range of $54,200.00 to $70,400.00 annually. Starting wage may vary based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience. SRS Distribution offers additional competitive and non-financial benefits. Depending on the role, associates may also be eligible for performance-based bonus programs, commissions, profit-sharing programs, car allowance or automobile and fuel program, and reimbursement for travel expenses in accordance with company travel policy.
Job Location:
Capitol Building Supply, Inc. - Baltimore 
6813 Quad Avenue Baltimore, MD 21237
&lrm;
As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.
&lrm;
Medical, Dental, Vision, Disability &amp; Life Insurance, Wellness Benefits, 401(k) Retirement Plan, Employee Stock Purchase Program, Paid Holidays &amp; Vacation Days, Professional Growth Opportunities, Development &amp; Training Programs. All benefits subject to eligibility.
&lrm;&lrm;
<ul><li>Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a polygraph examination or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.00.</li></ul>
&lrm;
Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (&ldquo;Agency&rdquo;), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.
<h3 class="jobSectionHeader"> 
Benefits</h3>
<div><div><div><div><ul><li>Competitive salaries for all team members paid weekly</li>
<li>401(k) Retirement Plan with company matching</li>
<li>Employee Stock Purchase Program</li>
<li>Paid Vacation, Sick Time, Volunteer Day, Holidays, Birthday, and Floating Holidays</li>
<li>Paid Parental Leave, Adoption Assistance Program</li>
<li>Medical, Dental and Vision Benefits</li>
<li>Flexible and Dependent Care Spending Accounts</li>
<li>Company paid Life insurance and Short-Term Disability</li>
<li>Additional Life Insurance and Long-Term Disability also offered</li>
<li>Mental, Physical and Emotional Well-Being Programs for Employees and Families</li>
<li>Wellness Program and Safety Program with Bonuses for our Drivers</li>
<li>Employee Referral Bonus Program</li></ul></div></div></div></div></div>

Operations Specialist

Johns Hopkins University

<div>We are seeking an Administrative Manager who will be responsible for overall administrative, financial and/or operational management for a center/unit/small department within a school or larger department. This position provides strategic and day-to-day oversight of administrative and financial matters. Areas of focus may include finance; human resources; academic, research, or clinical operations; compliance; infrastructure matters. The Administrative Manager is generally responsible for some or all of the following: staff supervision and performance management; HR support for direct and indirect reports; budget management and administration; faculty, staff, and student payroll; financial functions and processes; program planning and implementation; facilities/space management oversight. 
Specific Duties &amp; Responsibilities 
Financial Management<ul><li>
In partnership with administrative leadership and financial staff, participate in the development of annual operating budget(s) and assist with budget analysis and evaluation.
</li><li>Provide fiscal planning, management, and oversight of assigned budgets, e.g. operating, discretionary, gift/endowment, salary.
</li><li>Oversee annual planning and preparation for general and/or sponsored funds budgets.
</li><li>Oversee or review monthly account statements, verify expense allocation, identify and ensure the correct processing of payroll and non-payroll transactions to correct or resolve discrepancies</li><li>
Prepare or oversee preparation of various forms, journal entries, vouchers, system transactions, electronic budgets, and expenditure transactions.</li><li>
Oversee the procurement process for all assigned accounts.
</li><li>Provide back-up documentation and explanation in response to audit requests.</li><li>
Prepare financial projections
</li><li>Advise leadership on resource needs and financial risks
</li><li>Remain up to date on changes in university, school, and departmental financial policies.</li><li>
Develop, update, and amend financial procedures.</li><li>
Develop and maintain various finance management systems.</li><li>
Design and produce various monthly, quarterly, and annual reports as requested.</li></ul> 
Administration<ul><li>
Manage the planning, production, and execution of key events or other activities.
</li><li>Responsible for managing projects and maintaining budgets.</li><li>
Mentor staff and provide support for training.</li><li>
Monitor staff workloads, prioritize work efforts and advocate for additional resources as necessary.</li><li>
Partner with senior administrator and/or department/divisional leadership on coordination and completion of various strategic initiatives.</li><li>
Supervise performance of direct and indirect professional/support staff, conduct performance reviews and salary administration in collaboration with school/department leadership.</li><li>
Develop administrative policies and procedures needed to ensure smooth operations.</li><li>
Manage space and facilities issues specific to the assigned area.</li></ul> 
Human Resources<ul><li>
Work with departmental/divisional Human Resources support to establish and promote growth opportunities within the area, maintain equity, consistently apply policies and procedures, establish a positive working environment, and minimize staff turnover.</li><li>
Work with appropriate HR resources to determine and implement solutions that address non-routine HR problems promptly.</li><li>
Support faculty and staff supervisors in human resources administration: e.g. help develop staffing and personnel management plans, consult on hiring issues, assist with performance management issues and disciplinary actions, oversee salary planning.</li><li>
Ensure human resources activities are carried out consistent with university personnel policies, e.g. goal setting and performance reviews, payroll actions, visa applications, time and attendance recording, onboarding, etc.</li></ul> 
Operations and Program Management<ul><li>
Responsible for the planning and implementation of activities of the specific academic, clinical, research, or programmatic area.</li><li>
Other duties as assigned.</li></ul> 
In addition to the duties described above<ul><li>
Receive, investigate and respond to Grievances and Requests for Service from JH Patient Relations. Work with JHU/JHH legal counsel regarding requests for patients when indicated. Execute actions as needed when patient care is terminated.
</li><li>Attend patient education meetings.</li><li>
Serve as departmental manager and liaison for central administrative and business requirements and activities as required by JHH, JHU and ambulatory entities for, Datavant (external medical records fulfillment vendor) related to patient requests and other concerns regarding medical records.</li><li>
Complete medical record certifications as needed.</li></ul> 
Emergency management
<ul><li>Maintain and update department emergency management and business continuity plan.</li><li>
Attend relevant meetings, represent department and cascade pertinent information to appropriate audiences.</li><li><ul><li>
Regulatory and compliance (Joint Commission, etc), working in concert with clinical leadership team lead for Office of Emergency Management (OEM)
</li></ul></li><li>Attend relevant OEM meetings to represent department.</li><li>
Promote collaborative and inclusive participation in process development, documentation of practices, as well as decision making before and after events.
</li><li>Routinely cascade or communicate pertinent information to appropriate audiences both within and outside the department during events or in relation to OEM practices/events.</li><li>
Ensure the department&rsquo;s emergency management and business continuity plans are in compliance with updates in accordance with JHM emergency management policy.</li><li><ul><li>
Qgenda (providers on call &amp; scheduling)</li></ul></li><li>
Lead process and protocol development for data entry in the system.</li><li>
Serve as the process owner for quality and accuracy of data entries to ensure system stays up to date with new providers entering and leaving the department.
</li><li>Represent the department and cascade information, provide direction as needed to others on system use/enhancements.</li><li><ul><li>
Kyrus (digital front door maintenance for new and termed providers)</li></ul></li></ul> 
Staff Ophthalmology committees
<ul><li>Prepare agenda, document and distribute minutes. (CPABC)</li>
Project management for other faculty committees (finance, LRPC, etc.) 
<li>
</li></ul> 
Manage and oversee day-to-day operations of Wilmer&rsquo;s centralized (CSS) and remote/provincial surgical scheduling staffs, including,<ul><li>
Direct management of the CSS unit (core clinical scheduling coordinator team and PSC-staffed surgical scheduling call center)</li><li>
Establishing and enforcing OR scheduling policies and procedures, in consultation with perioperative, financial clearance, and QI leaders.</li><li>
OR capacity planning, utilization performance review, and block template assignment decision-making in consultation with JHH-Wilmer and JHSCS leaders.</li><li>
Quality assurance and monitoring of performance and compliance standards across all Wilmer and OR sites of service.</li><li>
Primary resolution of cross-site scheduler resource needs, questions, any competing OR scheduling requests, and local hiring needs requests.</li><li>
Preparing monthly surgical volume/labor reconciliation reports for Wilmer Finance based on scheduling staff completed case activity across the network.</li><li>
Engagement with physician leaders, attending and assistant surgeons to resolve issues, improve performance, and implement new protocols.</li><li>
Collaboration with Epic-OpTime developers and superusers to make ongoing improvements to case request orders (CROs) and other surgical workflows, based on surgeon and scheduler stakeholder feedback.</li><li>
Identifying and acting on opportunities for lean process improvement, standardization, shared staffing models, and more centralized governance.</li></ul> 

Minimum Qualifications 
<ul><li>
Bachelor&rsquo;s Degree in Finance, Accounting, Business or related field.</li><li>
Four years of progressively responsible professional-level administrative or financial experience related to monetary or non-monetary resources of a center or unit within an academic, research, academic medicine, or comparable environment, e.g., planning, directing, monitoring, organizing, and controlling monetary and non-monetary resources.</li><li>
Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.</li></ul> 

Preferred Qualifications 
<ul><li>
Master&rsquo;s Degree in related field.</li><li>
Supervisory experience.</li></ul> 
Classified Title: Administrative Manager 
Role/Level/Range: ATP/04/PD
 
Starting Salary Range: $62,900 - $110,100 Annually ($98,300 targeted; Commensurate w/exp.) 
Employee group: Full Time 
Schedule: Monday-Friday, 8:30 am - 5:00 pm 
FLSA Status: Exempt 
Location: Hybrid/School of Medicine Campus 
Department name: SOM Oph General Administration
 
Personnel area: School of Medicine</div>

Administrative Manager (Ophthalmology)

Chimes

<div>
 Job Details
 
 
 
 Description
 
 
 
 
 Shift:
 
 8:30pm to 5:00am on Sunday, Monday, Tuesday, Wednesday, Saturday with Thursday and Friday off
 
 
 
 Essential Functions:
 
 
 
 <ul>
 <li>
 Tracks all maintenance calls identified by Chimes and enters into Maximo daily
 </li>
 <li>
 Tracks janitorial work orders, analyses data and generates reports as required
 </li>
 <li>
 Collects data, identifies trends and interprets/analyzes data in weekly and monthly reporting to include tracking QC inspection results, , evaluating response times, identifying recurring deficiencies, recommends improvement opportunities, generates graphs and charts to illustrate data analysis results
 </li>
 <li>
 Trains staff on use of Restroom Alert and JAMS
 </li>
 <li>
 Complies with all Agency policies &amp; procedures and follows contract specifications
 </li>
 <li>
 Handles duties with judgement, tact, and accuracy
 </li>
 <li>
 Utilizes an Android device and computer for data input and retrieval of information as required
 </li>
 <li>
 Sets up, handles, maintains, and forwards all paperwork and reports in a timely manner
 </li>
 <li>
 Maintains flow and output of work
 </li>
 <li>
 Maintains continual communication with the MAA and BWI Airport Operations Center during normal working hours to respond to concerns and provide information as required
 </li>
 <li>
 React immediately to custodial emergency situations
 </li>
 <li>
 Create, track, trend and analyze terminal use based on data furnished by MAA, direct observation or other data collected by Chimes
 </li>
 <li>
 Analyze reports and requests to determine action needed, recommends corrective action as required
 </li>
 <li>
 Act as QA Manager when QA Manager is unavailable
 </li>
 <li>
 Oversee and inspect the cleaning activities of the custodial staff assigned to a specific area of responsibility.
 </li>
 <li>
 Identify sub-standard cleaning procedures, processes and misuse of materials and assist in correcting any deficiencies found
 </li>
 <li>
 Provides assistance to visitors, coworkers and employees as needed
 </li>
 <li>
 Attends all meetings and in-service training and relates information to employees
 </li>
 <li>
 Passes and complies with CPR/first aid training and OSHA training
 </li>
 <li>
 Attends work regularly and follows assigned schedule
 </li>
 <li>
 Works cooperatively with others including all staff, supervisors, administrators, co-workers, community professionals, customers, vendors, and the public
 </li>
 <li>
 Maintains confidentiality
 </li>
 <li>
 Observes BWI security procedures for unescorted access privileges to the Security Identification Display Area (SIDA)
 </li>
 <li>
 Ensures that all staff members observe BWI security procedures for unescorted access privileges to the Security Identification Display Area (SIDA)
 
 
 </li>
 </ul>
 
 Secondary Functions:
 
 
 
 <ul>
 <li>
 Performs data analysis and develops reports upon MAA request
 </li>
 <li>
 Performs other duties as required
 </li>
 <li>
 Duties, responsibilities, and tasks may change at any time with or without notice
 
 
 </li>
 </ul>
 
 Physical Abilities Needed to Meet Work Demands:
 
 
 
 <ul>
 <li>
 Ability to sit for long periods of time
 </li>
 <li>
 Ability to bend and reach overhead
 </li>
 <li>
 Ability to place documents in and retrieve them from file cabinets
 </li>
 <li>
 Ability to lift, carry, and push up to 20 lbs. regularly and up to 50 lbs. as needed
 </li>
 <li>
 Ability to stand/walk for long periods of time
 
 
 </li>
 </ul>
 
 Job Competencies Needed for Success on the Job:
 
 
 
 <ul>
 <li>
 Ability to work independently and collaboratively with others
 </li>
 <li>
 Ability to communicate effectively with employees and MAA staff
 </li>
 <li>
 Ability to follow instructions accurately
 </li>
 <li>
 Ability to make decisions and solve problems
 </li>
 <li>
 Ability to plan, implement, organize, and prioritize
 </li>
 <li>
 Ability to be flexible and dedicated to quality and customer service
 </li>
 <li>
 Ability to manage multiple tasks effectively
 </li>
 <li>
 Ability to react immediately to emergency situations
 </li>
 <li>
 Ability to read, write, and speak (communicate and relate information) English
 </li>
 <li>
 Ability to type and use technology for completion of specified job duties
 </li>
 <li>
 Ability to manipulate numbers
 </li>
 <li>
 Ability to maintain and submit reports, logs, and other paperwork or electronic documents in a timely manner
 </li>
 <li>
 Ability to understand and comply with safety procedures and environmental requirements
 </li>
 <li>
 Ability to use and care for equipment properly
 </li>
 <li>
 Ability to complete tasks in a timely manner with numerous interruptions
 </li>
 <li>
 Ability to attend work regularly according to assigned schedule and company policies
 </li>
 <li>
 Ability to work a flexible schedule as required including weekends and holidays
 </li>
 <li>
 Ability to attend and participate in training and work related meetings
 </li>
 <li>
 Ability to demonstrate integrity and ethical standards in job performance
 </li>
 <li>
 Ability to deal with others in a positive, enthusiastic, respectful, and courteous manner
 </li>
 <li>
 Ability to comply with all building, security, and company policies and procedures
 
 
 </li>
 </ul>
 
 Other requirements if applicable for position:
 
 
 
 <ul>
 <li>
 Valid driver&rsquo;s license from state of residence and ability to drive
 </li>
 <li>
 License must have been valid for at least 3 years
 </li>
 <li>
 If driving a 15 passenger van, must be at least 25 years old
 </li>
 <li>
 Acceptable driving record as determined by Agency&rsquo;s insurance carrier and by Chimes DC policies and procedures
 
 
 </li>
 </ul>
 
 Essential Personnel:
 
 
 
 This position is designated as essential. This means that when the facility is faced with an institutional emergency, employees in this position may be required to remain at their work location or to report to work to protect, recover, and continue operations at the facility.
 
 
 
 Education:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree preferred
 </li>
 <li>
 Valid CPR/FR certification preferred
 </li>
 <li>
 Knowledge of typing, filing, and office procedures
 </li>
 <li>
 Knowledge of electronic tracking systems such as MAXIMO, JAMS, Restroom Alert
 </li>
 <li>
 Knowledge and ability to use Microsoft Word, Excel and Power Point
 
 
 </li>
 </ul>
 
 Experience:
 
 
 
 <ul>
 <li>
 Minimum of two (2) years&rsquo; experience in managerial positions including administrative and supervisory oversight
 </li>
 <li>
 Previous experience with Maximo, JAMS and Restroom Alert preferred
 </li>
 <li>
 Previous experience in custodial operations preferred
 </li>
 <li>
 Thorough knowledge of standard English, basic arithmetic, and modern office methods and equipment
 </li>
 <li>
 Proficient in Microsoft Suite programs
 </li>
 <li>
 High degree of skill in typing and computer utilization
 
 
 </li>
 </ul>
 
 Notes:
 
 
 
 <ul>
 <li>
 At the discretion of the Personnel Officer, additional related experience and/or education may be substituted in lieu of the requirements specified above under Education and Experience
 </li>
 </ul>
</div>

Quality Assurance Supervisor

Explore 119+ Operations manager in Baltimore this May. Find roles across top companies and apply now to boost your career.