assistant operations manager - m&r Jobs in Baltimore

assistant operations manager - m&r

operations & administrative manager Jobs in Baltimore

operations & administrative manager

senior manager, operations Jobs in Baltimore

senior manager, operations

operations manager

Ports America Chesapeake

<div>At Ports America, the Assistant Operations Manager &ndash; M&amp;R is part of the front-line management team and is responsible for the safe and efficient maintenance and repair of various customers shipping equipment.

The Assistant Operations Manager is responsible for participating in the development and achievement of operational and financial goals and objectives and incorporating Ports America Values of Safety, Integrity, Pursue Excellence, Create Happiness, Connect and One Team in all aspects of communication, behavior, and business dealings.

Essential Duties:
<ul>
<li>Complete all tasks and ensure that department staff and labor demonstrate customer service principles.</li>
<li>Develops and executes operating plans designed to improve customer service, productivity, safety, and quality of operating activities.</li>
<li>Contribute to the development and operate within approved fiscal budget limits and operating cost objectives.</li>
<li>Ensure the scheduling and ordering of union labor providing the skill and staffing levels necessary to complete cost-effective, safe, and efficient equipment repairs and service.</li>
<li>Work closely with customers and / or DWPS staff, determining customer needs, providing professional expertise, and ensuring customer satisfaction.</li>
<li>Keep immediate supervisor aware of current operational status by regular communications and by issuing reports as directed.</li>
<li>Ensure that area accident prevention / safety and workers' compensation programs and procedures are implemented, that labor is trained regularly and that accident occurrences continue to decline in frequency and severity.</li>
<li>Knowledge of union contracts and DWPS labor relations policies, ensuring positive labor relations, high levels of productivity and that all policies and procedures are followed.</li>
<li>Ensure that all company owned assets are in good working order with a minimal amount of down time for maintenance.</li>
<li>Evaluate and select outside contractors and vendors who can provide quality products and services at the lowest possible prices and ensure availability when needed.</li>
<li>Ensure that all work orders and reports are completed accurately, submitted on time and to appropriate DWPS staff and other designated personnel.</li>
<li>Available for after-hours emergencies that occur on nights, weekends, and holidays.</li>
<li>Attending various terminal operations and safety meetings.</li>
<li>Manage all maintenance and repair operations daily.</li>
<li>Manage roadability operations to ensure labor efficiency and customer service.</li>
<li>Knowledge of M&amp;R billing systems to ensure all M&amp;R billing is completed accurately and on time.</li>
<li>Performs other related duties as requested.</li>
<li>Other duties as assigned.</li>
</ul>
Minimum Qualifications:
<ul>
<li>Bachelor&rsquo;s Degree in any discipline</li>
<li><ul><li>Equivalent combinations of education and experience will be considered.</li>
</ul></li><li>Experience with Computerized Operating Systems</li>
<li>Obtain a TWIC Card issued by the Department of Homeland Security</li>
<li>Valid US Driver&rsquo;s License</li></ul> 


Preferred Qualifications:
<ul>
<li>Knowledge of safety and accident prevention codes and regulations</li>
<li>Knowledge and understanding of cargo stowage and stability Proficient in MS Office</li>
<li>Excellent communication skills both verbal and written.</li>
<li>Ability to manage time efficiently.</li>
<li>Ability to execute in a fast-paced environment.</li>
<li>Ability to plan and organize to ensure efficient execution of plan.</li>
<li>Ability to drive and influence the performance of others.</li>
<li>Ability to make sound decisions and respond quickly to operational issues.</li></ul> 


Physical Working Attributes:
<ul>
<li>Climb up and down a ladder on a vessel multiple-times within a shift</li>
<li>Work on ships and terminal with engined equipment.</li>
<li>Work in changing hot and cold climates based on weather conditions.</li>
<li>Work in an environment that may be hazardous to persons unable to see and hear fast moving equipment.</li>
<li>Lift, push, and or pull up to 30lbs.</li></ul> 


NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization.

Ports America is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex (including pregnancy); sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.

MD Pay Transparency - $67,000 - $72,000, Depending on experience.

If you require additional information about our comprehensive data privacy policy https://artifacts.portsamerica.com/pdf/Applicant%20Privacy%20Notice.pdf, we invite you to contact us via email at human.resources@portsamerica.com.

Our dedicated team at Ports America will be pleased to address any specific inquiries or concerns you may have regarding the handling, protection, and security of your data. We are committed to ensuring the utmost privacy and confidentiality of your personal information and will gladly provide you with the necessary details to help you better understand our practices and protocols.
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Assistant Operations Manager - M&R

Digital Harbor Foundation

<div>
 
 Overview
 
 
 
 Digital Harbor Foundation is dedicated to fostering learning, creativity, productivity, and community through education with a vision of digital equity for everyone. Driven by our sincere belief that access to opportunity is a basic right, we take bold yet practical actions to support making a better future now. Through a portfolio of projects focused on developing leadership within communities, we support those closest to challenges to take deliberate actions based on a design thinking approach, backed by data analysis, grounded in a practice of collective impact, and driven by a commitment to racial equity.
 
 
 At Digital Harbor Foundation, the Operations &amp; Administrative Manager is responsible for managing and strengthening the organizational functions of Human Resources and Operations. This role provides strategic and operational oversight, supports organizational compliance, and ensures a high-quality employee experience. The Operations &amp; Administrative Manager reports to the Chief Operating Officer (COO) and is an integral member of the Operations Team.
 
 
 
 Education And Experience Requirements
 
 
 
 <ul>
 <li>
 Associates Degree in a related subject desired, Bachelor&rsquo;s preferred
 </li>
 <li>
 5+ years of administrative assistance experience, preferably in human resources
 </li>
 <li>
 Experience in nonprofits, education or technology is highly valued
 
 
 </li>
 </ul>
 
 Knowledge, Skills And Abilities
 
 
 
 <ul>
 <li>
 High level of interpersonal and ethical skills to handle highly sensitive and confidential information, situations, and documentation
 </li>
 <li>
 Superb verbal and written communication skills with attention to detail in composing and editing materials
 </li>
 <li>
 Comfort proactively learning new skills
 </li>
 <li>
 Comfort using HR databases and systems
 </li>
 <li>
 Ability to collaborate on informal and formal team-based projects
 </li>
 <li>
 Forward-thinking, proactive approach to organizational improvement
 </li>
 <li>
 Proficient with Google Suite (Sheets, Docs, Slides).
 
 
 </li>
 </ul>
 Additional Notes
 
 
 This position is based in the Baltimore, MD office of Digital Harbor Foundation with opportunities for telework.
 
 
 Role and Responsibilities
 
 
 Human Resources Management
 
 
 <ul>
 <li>
 Serve as a primary resource for employees regarding HR needs, including employee changes, profile updates, direct deposit confirmation/changes, and general HR inquiries
 </li>
 <li>
 Provide guidance to employees and supervisors regarding policies, procedures, and HR best practices
 
 
 </li>
 </ul>
 Recruitment &amp; Hiring Management
 
 
 <ul>
 <li>
 Oversee all recruitment activities including developing job descriptions and hiring plans, posting positions, managing applicant tracking, screening candidates, and coordinating multi-stage interview processes
 </li>
 <li>
 Ensure consistent and equitable hiring practices aligned with organizational values
 </li>
 <li>
 Lead new hire onboarding including documentation, reference checks, HR orientation, and coordinated onboarding schedules
 </li>
 <li>
 Ensure compliance with USCIS Form I-9 Employment Eligibility Verification requirements
 
 
 </li>
 </ul>
 HR Technical &amp; Functional Administration
 
 
 <ul>
 <li>
 Manage first-level technical support for internal HR systems (Paycom, Carefirst, Health Equity, UNUM)
 </li>
 <li>
 Maintain and regularly update HR documentation including the HR Notion site, employee handbook, policies, processes, and forms
 
 
 </li>
 </ul>
 Human Resources Information System (HRIS) Management
 
 
 <ul>
 <li>
 Oversee HRIS data accuracy by entering and auditing information for employees, contractors, interns, and volunteers
 </li>
 <li>
 Generate reports and communicate with employees to ensure all required documents are complete and current
 
 
 </li>
 </ul>
 Benefit Administration &amp; Management
 
 
 <ul>
 <li>
 Manage enrollment, cancellation, and changes to benefits
 </li>
 <li>
 Lead annual open enrollment, including communication, coordination, and supporting employees with elections
 </li>
 <li>
 Process enrollment, cancellation, and changes of benefits. Provide support regarding annual open enrollment communication and election process.
 
 
 </li>
 </ul>
 Performance Management
 
 
 <ul>
 <li>
 Manage mid-year and end-of-year performance evaluation processes
 </li>
 <li>
 Assist in researching, evaluating, and recommending performance management platforms to support improved and more streamlined performance review cycles in the future
 </li>
 <li>
 Support supervisors with documentation, process adherence, and implementation of any updated performance management tools or systems
 
 
 </li>
 </ul>
 HR Compliance &amp; File Maintenance
 
 
 <ul>
 <li>
 Maintain compliant, organized personnel files in Google Drive with appropriate and consistent access permissions
 </li>
 <li>
 Support ongoing HR compliance efforts, audits, and documentation reviews
 </li>
 <li>
 Upload documents and forms to employees&rsquo; personnel files
 
 
 </li>
 </ul>
 Operations Management
 
 
 <ul>
 <li>
 Coordinate building maintenance needs for the Tech Center in partnership with the City
 </li>
 <li>
 Manage receipt, documentation, deposit, and reporting processes for mail and checks received at the Tech Center
 </li>
 <li>
 Support organizational operational processes, workflows, and documentation improvements
 
 
 </li>
 </ul>
 Ad-Hoc, Incidental Tasks, Projects, or Reports
 
 
 <ul>
 <li>
 Support special projects, reporting initiatives, and process improvements as assigned
 </li>
 <li>
 Complete incidental tasks that contribute to the smooth functioning of the Operations Team
 </li>
 <li>
 Draft general organizational correspondence and follow up on administrative matters
 </li>
 <li>
 Create agendas and participate in meetings, as necessary
 
 
 </li>
 </ul>
 Other Duties
 
 
 Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or new ones may be assigned, with or without notice.
 
 
 
 Compensation
 
 
 
 Compensation for this full-time position is $65,000 - $70,000 annually, commensurate with experience.
 
 
 Digital Harbor provides a best-in-class comprehensive set of benefits to support the team. All regular, full-time employees are eligible for to receive:
 
 
 Health Benefits &amp; Insurance
 
 
 <ul>
 <li>
 Carefirst Blue Cross Blue Shield - Health, Dental, and Vision Insurance (100% of the premium paid for employees and 85% of dependents)
 </li>
 <li>
 Pre-Tax Health Savings Account (HSA) (with $275 monthly employer contributions)
 </li>
 <li>
 Pre-Tax Flexible Savings Account (FSA)
 </li>
 <li>
 Paid Accidental Death &amp; Dismemberment (AD&amp;D) Insurance
 </li>
 <li>
 Paid Short-Term &amp; Long-Term Disability Insurance
 </li>
 <li>
 Paid Basic Life Insurance
 </li>
 <li>
 Supplemental Voluntary Life Insurance (Employee, Spouse &amp; Dependent Children)
 </li>
 <li>
 Total Pet Plan and Supplemental Wishbone Pet Insurance
 </li>
 <li>
 Employee Opportunity Program (EAP) - Health and Wellness
 </li>
 <li>
 Wellness Reimbursement Program
 
 
 </li>
 </ul>
 Retirement
 
 
 <ul>
 <li>
 401k Retirement Plan (with 6% matching)
 
 
 </li>
 </ul>
 Paid Time Off
 
 
 <ul>
 <li>
 15 Days Paid Time Off Per Year
 </li>
 <li>
 20 Days Paid Time Off Per Year (after 3rd Anniversary)
 </li>
 <li>
 25 Days Paid Time Off Per Year (after 6th Anniversary)
 </li>
 <li>
 16 Paid Holidays (14 common plus 2 flexible holidays, including Dec 25 - Jan 1)
 </li>
 <li>
 Paid Bereavement Leave
 </li>
 <li>
 Paid Parental Leave for Moms and Dads (two weeks after first year)
 
 
 </li>
 </ul>
 If our mission and vision align with your personal values, please apply!
 
 
 A cover letter outlining your qualifications for the position along with your resume is required. Interviews will be conducted virtually.
 
 
 Digital Harbor is an equal opportunity employer.
 
 
 Powered by JazzHR
 
 
 sqUtgAw6lR
</div>

Operations & Administrative Manager

Crothall Healthcare

<div>Salary: $50,000-$53,500
Other Forms of Compensation:
Pay Grade: 10 
Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare&rsquo;s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry &amp; Linen, Facilities Management, and Ambulatory EVS. Learn more at www.Crothall.com.<div><div><div><h2 class="jobSectionHeader">
Job Summary</h2>
</div><div>
Summary: As an Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of the frontline associates and will serve as a liaison between administration and unit departments, providing the highest possible level of service. 
Essential Duties and Responsibilities:<ul><li>
Establishes and annually reviews standards and work procedures for all staff.</li><li>
Plans work and staffing schedules and areas of work to ensure adequate services are rendered.</li><li>
Assists in the hiring process; interview, hiring and training of new associates.</li><li>
Orients, develops, and supervises all supervisory/housekeeping staff.</li><li>
Conducts regular inspections and makes recommendations to the facility.</li><li>
Conducts monthly reporting of goals, accomplishments, and future plans.</li><li>
Provides staff education and continuous training.</li><li>
Communicates with staff, administration, and other departments.</li><li>
Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)</li></ul> 
Qualifications:<ul><li>
4 years of support services, military, housekeeping, and/or facilities maintenance experience.</li><li>
At least 1 year of supervisory experience in support service related field with high customer/client contact.</li><li>
Ability to communicate effectively in written format and oral presentations.</li><li>
Ability to multi-task and establish priorities.</li><li>
Ability to maintain organization in a changing and stressful environment.</li><li>
Exhibit initiative, responsibility, flexibility, and leadership.</li><li>
Possess a thorough knowledge of contract administration and office procedures.</li><li>
Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.</li></ul></div></div></div>
Apply to Crothall today!
Crothall is a member of Compass Group USA
Click here to Learn More about the Compass Story 
Associates at Crothall are offered many fantastic benefits. 
<ul><li>
Medical</li><li>
Dental</li><li>
Vision</li><li>
Life Insurance/ AD</li><li>
Disability Insurance</li><li>
Retirement Plan</li><li>
Flexible Time Off</li><li>
Holiday Time Off (varies by site/state)</li><li>
Associate Shopping Program</li><li>
Health and Wellness Programs</li><li>
Discount Marketplace</li><li>
Identity Theft Protection</li><li>
Pet Insurance</li><li>
Commuter Benefits</li><li>
Employee Assistance Program</li><li>
Flexible Spending Accounts (FSAs)</li><li>
Paid Parental Leave</li><li>
Personal Leave</li></ul>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf 
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. 
Applications are accepted on an ongoing basis.
Crothall maintains a drug-free workplace. 
Req ID: 1491693
Crothall Healthcare
RANDY ERPELDING
[[req_classification]]</div>

OPERATIONS MANAGER (EVS) 2nd Shift - Baltimore, MD

Amynta Group

<div><div>We&rsquo;re thrilled that you are interested in joining us here at the Amynta Group!</div><div></div>
We&rsquo;re thrilled that you are interested in joining PDP Group, an Amynta Group company. We are currently hiring for the position of Sr. Operations Manager at our Hunt Valley, MD location. The compensation for this position is an annual salary in the range between $65,000 to $95,000. 
 
The Company offers a comprehensive and competitive benefits package, including medical, dental, and vision insurance, 401(k) participation, paid time off, and holiday pay. Full time position with several available shifts. Apply now! Position Posted 12/18/2025. 
 
We are seeking a highly organized and results-driven Sr. Operations Manager to oversee and optimize the daily operations within our automotive title department. The ideal candidate will have a strong background in operations management, preferably within the automotive title industry, and a proven ability to lead teams, streamline processes, and ensure compliance with industry regulations. This role requires a proactive leader with excellent problem-solving skills and a commitment to delivering high-quality service to our clients.<div></div><div>
We&rsquo;re thrilled that you are interested in joining PDP Group, an Amynta Group company. We are currently hiring for the position of Sr. Operations Manager at our Hunt Valley, MD location. The compensation for this position is an annual salary in the range between $65,000 to $95,000.</div><div></div><div>
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES</div><div>
Operational Oversight:</div><ul><li>
Manage day-to-day operations of the automotive title department, including processing, verifying, and filing of titles and related documents.</li><li>
Develop and implement efficient workflows to ensure timely and accurate title processing and compliance with state and federal regulations.</li><li>
Monitor key performance indicators (KPIs) and operational metrics to identify areas for improvement and implement corrective actions as needed.</li></ul><div>
Team Leadership:</div><ul><li>
Lead, mentor, and develop a team of title processors, ensuring they are well-trained, motivated, and equipped to meet departmental goals.</li><li>
Conduct regular performance evaluations and provide feedback and coaching to enhance individual and team performance.</li><li>
Foster a collaborative and positive work environment that encourages innovation and continuous improvement.</li></ul><div>
Process Improvement:</div><ul><li>
Identify opportunities to streamline operations, reduce costs, and improve service delivery.</li><li>
Implement best practices and leverage technology to enhance operational efficiency and accuracy.</li><li>
Work closely with IT and other departments to automate processes and integrate new systems as needed.</li></ul><div>
Compliance and Quality Assurance:</div><ul><li>
Working with the Compliance Officer, ensure all operations comply with state and federal regulations, industry standards, and company policies.</li><li>
Oversee quality control measures to ensure the accuracy and completeness of title documents.</li><li>
Stay current with changes in laws and regulations affecting the automotive title industry and adjust operations accordingly.</li></ul><div>
Client and Vendor Relations:</div><ul><li>
Working with the Account Manager, address any concerns or issues related to title processing operations.</li><li>
Maintain strong relationships with vendors, including DMV offices, couriers, and other third-party service providers.</li><li>
Negotiate contracts and service agreements with vendors to ensure the best possible terms.</li></ul><div>
Budget and Resource Management:</div><ul><li>
Develop and manage the departmental budget, ensuring efficient use of resources and adherence to financial goals.</li><li>
Forecast staffing needs and coordinate with HR to recruit and onboard new team members as necessary.</li><li>
Monitor and control departmental expenditures to stay within budget.</li></ul><div>
Reporting and Communication:</div><ul><li>
Prepare and present regular reports on operational performance, including productivity, turnaround times, and compliance.</li><li>
Communicate operational updates and strategic initiatives to senior management and other stakeholders.</li><li>
Ensure clear and effective communication within the department and across other teams.</li></ul><div></div><div>
BASIC AND PREFERRED QUALIFICATIONS (EDUCATION &amp; EXPERIENCE)</div><ul><li>
Bachelor&rsquo;s degree in business administration, Operations Management, or a related field, or equivalent experience.</li><li>
5+ years of experience in operations management. Experience in the automotive title industry is a plus.</li><li>
Strong knowledge of state and federal regulations related to automotive titles.</li><li>
Proven leadership skills with experience managing a large hourly workforce and developing strong, high-performing teams.</li><li>
Excellent problem-solving abilities and a track record of process improvement.</li><li>
Proficiency in using operations management software and tools; experience with title management systems is a plus.</li><li>
Exceptional communication, negotiation, and interpersonal skills.</li><li>
Ability to work in a fast-paced environment and manage multiple priorities simultaneously.</li></ul><div></div><div>
The Amynta Group (the &ldquo;Company&rdquo;) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation. The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants.</div><div></div><div>
Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable human rights and accessibility legislation. A reasonable accommodation is an adjustment to processes, procedures, methods of conveying information and/or the physical environment, which may include the provision of additional support, in order to remove barriers a candidate may face during recruitment such that each candidate has an equal employment opportunity. The Company will accommodate a candidate to the point of undue hardship. Please inform the Company's personnel representative if you require any accommodation in the application process.</div></div><div></div>

Senior Manager, Operations

Culta LLC

<div>ROLE OVERVIEW:
The Retail District Manager oversees the performance, operations, and leadership of CULTA's dispensary locations. This role is responsible for driving revenue, ensuring operational excellence, maintaining compliance, and developing strong store leadership teams. The District Manager provides hands-on support, coaching, and accountability to Store Managers while partnering cross-functionally with Marketing, Supply Chain, Inventory, and Compliance. The goal of this role is to ensure each location delivers a consistent CULTA retail experience rooted in service, efficiency, and compliance.
ROLE RESPONSIBILITIES:
Retail LeadershipTeam Development<ul><li>
Lead, coach, and support retail teams to ensure strong leadership, accountability, and operational consistency across all locations.</li><li>
Oversee staffing levels, workforce planning, onboarding, and training in collaboration with HR.</li><li>
Conduct regular store visits to assess performance, execution, and leadership effectiveness.</li><li>
Address performance concerns, support corrective actions, and elevate high-performing team members.</li><li>
Foster a culture of professionalism, teamwork, and CULTA values.</li></ul>
Revenue, KPI ManagementBusiness Insights<ul><li>
Monitor store-level KPIs including revenue, transactions, conversion, basket size, labor efficiency, and promotional performance.</li><li>
Identify opportunities to improve sales performance and operational productivity at both store and district levels.</li><li>
Partner with Marketing and Procurement teams to execute promotions and ensure alignment on priorities.</li><li>
Use data to coach Store Managers, adjust strategies, and improve results across locations.</li></ul>
Operational ExcellenceStore Performance<ul><li>
Ensure stores follow all SOPs related to customer service, cash handling, opening/closing, inventory control, and retail floor operations.</li><li>
Partner with Store Managers to monitor daily, weekly, and monthly operational performance metrics.</li><li>
Validate that store environments are clean, safe, organized, and aligned with CULTA brand standards.</li><li>
Partner with InventoryPlanning to ensure proper stock levels, product handling, and execution of inventory procedures.</li><li>
Support store teams during audits and inventory investigations.</li></ul>
Customer ExperienceBrand Execution<ul><li>
Ensure stores deliver a consistent and elevated CULTA customer experience.</li><li>
Conduct customer experience audits and coach Store Managers on areas for improvement.</li><li>
Ensure retail spaces reflect CULTA's brand standards, merchandising guidelines, and service expectations.</li><li>
Ensure accurate execution of menus, promotions, merchandising, and in-store marketing materials.</li></ul>
ComplianceRisk Management<ul><li>
Ensure all locations adhere to Maryland cannabis regulations and CULTA policies.</li><li>
Verify all staff maintain required training and certifications; ensure documentation is complete and current.</li><li>
Support incident reporting, investigations, and remediation steps when needed.</li><li>
Ensure proper handling, storage, and traceability of cannabis products in alignment with SOPs.</li><li>
Escalate compliance risks when necessary.</li></ul>
Cross-Functional Collaboration<ul><li>
Serve as the key link between retail stores and internal teams (Marketing, Inventory, Supply Chain, HR, Compliance).</li><li>
Communicate store needs, issues, and opportunities to leadership proactively.</li><li>
Support the rollout of new initiatives, technology, and processes to stores.</li></ul>
I accept the duties and responsibilities outline in this job description and understand that they may or may not be limited to this document.</div>

Retail District Manager

Maryland Stadium Authority

<div>
 
 Announcement Number
 
 : FacMgr-122025.
 
 
 
 Status:
 
 Full-time, Regular, Benefitted, Exempt.
 
 
 
 Location:
 
 Facilities, Camden Yards Sports Complex, Baltimore, MD.
 
 
 
 Hiring Range:
 
 $123,067-$153,834 depending upon qualifications. State salary rules may apply for promotions and transferees.
 
 
 
 Closing Date:
 
 Open until filled.
 
 
 
 Nature Of Work
 
 
 
 Manages a Facility(s) at the Camden Yard Sports Complex and provides leadership and oversight to other building and maintenance supervisors, assistant managers, and staff for baseball, football, and events operations to ensure best-in-class maintenance and management of Oriole Park at Camden Yards (OPCY), M&amp;T Bank Stadium (MTBS), the Warehouse at Camden Yards, and Camden Station. Coordinates and oversees operations for approximately 81 regular season MLB games, 10 NFL preseason and regular season games, other events (including year-long catered events), MLB and NFL play-off games when necessary, Warehouse tenant obligations, and day-to-day facility operations at the Complex. Reports directly to the Director of Sports Complex Facilities or higher level MSA executive.
 
 
 
 Note: Warehouse has 400,000 square feet of leasable office space.
 
 
 
 
 Examples Of Work
 
 
 
 The duties listed below are intended as illustrations of various types of work that may be performed. The omission of specific statements or duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
 
 
 
 % of time spent
 
 |
 
 Responsibility:
 
 
 
 <ul>
 <li>
 40% | Maintenance, planning and forecasting via the Computerized Maintenance Management System (CMMS), administration.
 </li>
 <li>
 40% | Supervision, work assignments, work inspection.
 </li>
 <li>
 20% | Procurement.
 
 
 </li>
 </ul>
 
 Maintenance, Planning &amp; Forecasting (&asymp;40%):
 
 
 
 <ul>
 <li>
 Ensures preventive maintenance for major systems and assets is performed.
 </li>
 <li>
 Oversees the maintenance and repair of shared amenities and systems (e.g., central plant, Hamburg Street generator).
 </li>
 <li>
 Works with maintenance and security managers (mechanical, electrical, fire protection, security, etc.) to ensure high-quality, safe, and economical operation.
 </li>
 <li>
 Monitors contractors and subcontractors to ensure tasks meet agency standards and requirements.
 </li>
 <li>
 Participates in and makes recommendations during engineering, design, and construction reviews.
 </li>
 <li>
 Utilizes a robust enterprise CMMS system to plan, schedule, and track maintenance work and associated procurement and accounting.
 </li>
 <li>
 Generates and interprets monthly operational reports and other reports as requested.
 </li>
 <li>
 Ensures sharing of best practices across stadium assets and among facilities managers, particularly with respect to sustainability and energy savings.
 </li>
 <li>
 Performs other duties and functions appropriate to the position as assigned and required.
 
 
 </li>
 </ul>
 
 Supervision &amp; Staff Management (&asymp;40%):
 
 
 
 <ul>
 <li>
 Directly supervises supervisory/management staff involved in all aspects of facilities operations and maintenance.
 </li>
 <li>
 Develops standards and provides day-to-day leadership and planning to facility maintenance and administrative staff.
 </li>
 <li>
 Evaluates staff performance and serves as guide, coach, and mentor to direct reports.
 </li>
 <li>
 Assigns work, inspects work performed, and ensures adherence to agency standards.
 </li>
 <li>
 Reports and updates management on working relationships with various State and City agencies and community representatives.
 </li>
 <li>
 Performs other duties and functions appropriate to the position as assigned and required.
 
 
 </li>
 </ul>
 
 Procurement &amp; Administration (&asymp;20%):
 
 
 
 <ul>
 <li>
 Operates under administrative review to ensure all duties align with the mission of the agency.
 </li>
 <li>
 Exercises independent judgment and professional discretion in managing assigned programs within the facilities management department.
 </li>
 <li>
 Participates in recommending changes in resource allocation as agency needs evolve.
 </li>
 <li>
 Recommends changes to agency policies and guidelines as appropriate.
 </li>
 <li>
 Prepares for approval and manages the annual operating budget.
 </li>
 <li>
 Reviews and approves facility invoices.
 </li>
 <li>
 Recommends and approves facilities-related procurements.
 </li>
 <li>
 Directly responsible for Building and Grounds, Janitorial (if applicable), and Plumbing.
 </li>
 <li>
 Performs other duties and functions appropriate to the position as assigned and required.
 
 
 </li>
 </ul>
 
 Knowledge, Skills, Abilities And Key Competencies
 
 
 
 The following generally describes the knowledge, skills, and abilities that are required to enter the job or to be learned within a short period of time in order to successfully perform the assigned tasks.
 
 
 
 Knowledge
 
 
 
 <ul>
 <li>
 Advanced knowledge of facility operations, including staff licensures, certifications, training requirements, and compliance with building codes, safety, health, and environmental regulations.
 </li>
 <li>
 Knowledge of Facilities&rsquo; role in MSA&rsquo;s Mission and Vision.
 </li>
 <li>
 Knowledge of Computerized Maintenance Management Systems (CMMS) and other facility management software.
 </li>
 <li>
 Knowledge of current practices in facility maintenance services, including transportation, grounds care, housekeeping/custodial services, and furniture, fixtures, and equipment care.
 </li>
 <li>
 Knowledge of building systems (HVAC, electrical, plumbing, mechanical), security systems, and emergency preparedness.
 </li>
 <li>
 Knowledge of space planning, utilization, and budgeting/cost control for facility operations.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Analytical skills for using data to improve administration, space management, and facility operations.
 </li>
 <li>
 Leadership and team management: ability to lead maintenance teams, custodial staff, and contractors.
 </li>
 <li>
 Project management: planning and overseeing repairs, renovations, and capital projects.
 </li>
 <li>
 Communication: clear, professional interaction with staff, tenants, vendors, and leadership.
 </li>
 <li>
 Risk management and emergency preparedness: developing plans that comply with institutional, state, and federal guidelines.
 </li>
 <li>
 Technology literacy: proficient in CMMS, work order systems, and other facility management software.
 
 
 </li>
 </ul>
 
 Abilities
 
 
 
 <ul>
 <li>
 Assess, adapt, and problem-solve to meet critical path schedules and operational or emergency challenges.
 </li>
 <li>
 Conduct short-term facilities assessments and apply preventive and predictive maintenance practices.
 </li>
 <li>
 Implement customer service and tenant relations strategies to improve service levels and foster positive relationships.
 </li>
 <li>
 Manage and comply with vendor and procurement processes, including RFPs and leasing agreements.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Any combination of education and experience that would likely provide the knowledge, skills, and abilities is qualifying. Specific educational and experience requirements are set by this agency based on the essential job functions assigned to the position.
 
 
 
 Education
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Facilities Management, Business Administration, Engineering, Construction Management, Architecture, or a related field.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 At least 5 years of experience in large-scale facility (500,000 sq.ft. or greater) or venue operations management, maintenance oversight, building systems management, or related work; eight to twelve years of experience is preferred.
 </li>
 <li>
 Experience managing contractors, vendors, and service providers.
 </li>
 <li>
 Experience coordinating building repairs, renovations, preventive maintenance programs, and safety protocols.
 
 
 </li>
 </ul>
 
 Licenses, Registration And Certifications
 
 
 
 <ul>
 <li>
 A valid motor vehicle operator&rsquo;s license is required for employees&rsquo; assigned duties that involve driving.
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 Certified Facility Manager (CFM)- International Facility Management Association.
 </li>
 <li>
 Facility Management Professional (FMP) - International Facility Management Association.
 </li>
 <li>
 Sustainability Facility Professional (SFP)- International Facility Management Association.
 </li>
 <li>
 Building Owners and Managers Association (BOMA) or Occupational Safety and Health Administration (OSHA) safety certifications.
 </li>
 <li>
 Trade licenses (HVAC, electrical, plumbing, etc.).
 
 
 </li>
 </ul>
 
 Special Requirements
 
 
 
 <ul>
 <li>
 May be subject to 24-hour emergency call-in.
 
 
 </li>
 </ul>
 
 Required Job Skills Assessments
 
 
 
 In our commitment to hire, develop, and retain a highly skilled team, all applicants may be required to complete assessments of job-related skills as a condition of employment.
 
 
 
 Working Environment And Physical Demands
 
 
 
 The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
 
 
 <ul>
 <li>
 Environment - Work may be performed in a standard office setting with some travel to various locations to attend meetings or inspect and perform departmental activities in response to emergency scenes or critical incidents: Employee may be required to work indoors or outdoors in areas of extreme heat or cold. The noise level of the work environment is usually moderate but may be occasionally loud due to alarms, equipment noise, etc. Employee is subject to emergency call-out at any time and may be required to work extended work hours including evenings and weekends. Work is often performed at extreme heights (e.g., approximately 15 stories above ground) or within confined spaces.
 </li>
 <li>
 Physical - Primary functions require sufficient physical ability and mobility to work in an office setting and to participate in emergency response situations; to walk, stand, or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull moderate to heavy amounts of weight up to 50 pounds; to operate a vehicle to travel to various locations; to operate and use specialized equipment; and verbally communicate to exchange information.
 </li>
 <li>
 Equipment - The work may require the use of protective equipment such as safety goggles, face shields and gloves when drilling into metal, masonry or concrete; masks and respirators when working around asbestos; and insulated rubber gloves and sleeves when working around high voltage lines.
 
 
 </li>
 </ul>
 
 Work Hours
 
 
 
 Forty-hour minimum work week is required. Must be available evenings, weekends and holidays as required to support events at MSA&rsquo;s facilities. This role is deemed an essential role for the agency and therefore a position required to maintain ongoing operations, particularly during emergencies, adverse conditions, or continuity-of-operations situations. Employees in essential roles are expected to report to work or remain available regardless of closures, weather events, or other disruptions.
 
 
 
 How To Apply
 
 
 
 Interested candidates must submit an MSA employment application via webform, e-mail or mail.
 
 
 
 Option 1 (Preferred) -
 
 Visit MSA&rsquo;s website, https://mdstad.com/, Apply For a Job and use the link at the bottom of the page to complete an electronic application.
 
 
 
 Option 2 -
 
 Electronically send MSA application and any other necessary materials to employment@mdstad.com with the Announcement Number FacMgr-122025 in the subject line.
 
 
 
 Option 3 -
 
 Mail a MSA application to the following address:
 
 
 Human Resources
 
 
 Maryland Stadium Authority
 
 
 Attention: Announcement Number FacMgr-122025
 
 
 333 W. Camden Street,
 
 
 Suite 500
 
 
 Baltimore, Maryland 21201
 
 
 Current MSA employees applying for this position may complete the Internal Job Application and email the application along with other necessary materials to employment@mdstad.com.
 
 
 Resumes may accompany MSA&rsquo;s application; however, all sections of the application must be completed according to the instructions or it will not be considered.
 
 
 If you are unable to apply on line, an application may be requested by calling 410-333-1560, or toll free 1-877-637-8234. TTY users may call via the Maryland Relay Service.
 
 
 
 As an equal opportunity employer, The Maryland Stadium Authority is committed to recruiting, retaining and promoting employees, at all job levels, who are reflective of the State&rsquo;s diversity. All aspects of employment are decided on the basis of qualifications, merit, and business need. We strongly encourage women, people of color, LGBT+ individuals, people with disabilities, members of ethnic minorities, and veterans to apply.
 
 
 
 
 About Maryland Stadium Authority
 
 
 
 Our HistoryFor over 35 years, the Maryland Stadium Authority has completed projects in partnership with local governments, universities, and the private sector throughout Maryland. These include convention centers, museums, theaters, parks, and campus centers in addition to sports arenas. They have been completed on time, and budget. The Maryland Stadium Authority is committed to enhancing the lives of all those who visit our 85-acre Camden Yards Sports Complex- whether for work or play and for those who utilize the projects we have developed throughout the state. The Maryland Stadium Authority was established by legislation and enacted by the State of Maryland on July 1, 1986, to select a site and develop financing alternatives for stadium facilities in the Baltimore Metropolitan area. On July 1, 1987, the law was amended to enable the construction of new facilities, including baseball and football stadiums, in the Camden Yards area of Baltimore City. The amendment also established MSA as an independent unit in the Executive Branch of the State government. From then on, MSA has continued to grow and thrive over the next three decades.
</div>

Facilities Manager

Sodexo

<div>Role Overview:
<div>Sodexo Magic is seeking a Catering Manager 4 for Morgan State University in Baltimore, Maryland. Sodexo Magic manages catering for the entire campus, which caters to a wide variety of events. The Catering Manager will oversee all catering operations on campus and will be responsible for event concepts, partnerships, and overseeing all aspects of our catering program.</div>
What You'll Do:
<ul><li>Oversight of Sodexo resources, recipes, systems, and use of catering programs to direct daily catering events, including food production, inventory, product deliveries, invoices, and procurement operations.</li><li>
Oversight of the sales process for catering and/or conference services. Works with clients and customers to design events.</li><li>
Ensure employees have appropriate equipment, supplies, and resources to perform their jobs and meet goals, cost controls, and deadlines as assigned.</li><li>
Establish and maintain a safe work environment, including both food and physical safety, in order to comply with all regulatory and Sodexo standards in various environments. Drives the Zero Harm mindset.</li><li>
Comply with budget requirements by controlling costs (i.e., labor, inventory, equipment, materials) and making adjustments when necessary.</li><li>
Supervise employees by delegating, assigning, and prioritizing activities, and monitoring operating standards.</li></ul>
What We Offer:
<div>Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:</div> 
<div></div><ul><li>
Medical, Dental, Vision Care and Wellness Programs</li><li>
401(k) Plan with Matching Contributions</li><li>
Paid Time Off and Company Holidays</li><li>
Career Growth Opportunities and Tuition Reimbursement</li></ul><div>
More extensive information is provided to new employees upon hire.</div>
What You Bring:
<ul><li>Previous experience facilitating communication between sales, culinary, and front-of-house teams to ensure timely and accurate fulfillment of all orders, including last-minute needs, efficiently and collaboratively.</li><li>
Ability to adhere to timekeeping and labor cost control procedures by maintaining staff payroll and schedule in Kronos.</li><li>
Attention to detail and ability to review all catering event orders and weekly catering sheets to ensure accuracy.</li><li>
Positive, practical solutions to client queries while adhering to our catering policies and procedures and offering solutions to staff.</li></ul>
Who We Are:
<div>At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.</div><div></div><div> 
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you&rsquo;re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.</div>
Qualifications &amp; Requirements:
<div>Minimum Education Requirement - Bachelor&rsquo;s Degree or equivalent experience
</div><div>Minimum Management Experience - 3 years
</div><div>Minimum Functional Experience - 3 years of experience in catering, food production, or food service management or a related field</div></div>

Senior Catering Manager

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