assistant operations manager

data specialist

operative scheduling coordinator Jobs in Baltimore

operative scheduling coordinator

operations specialist

SRS Distribution

<div>Position Summary
The primary function of the operations manager is to be responsible for the successful day-to-day management, administration, and reporting of all business activities including, but not limited to, planning, budgeting, scheduling, delivery, inventory accuracy, business metrics, and safety related functions. Those duties are meant to optimize current processes in an organized manner that will increase operating efficiency while empowering employees to be successful. The Operations Manager must successfully adhere to and seek out ways to improve the organization&rsquo;s levels of service and values. 
Duties &amp; Responsibilities<ul><li>
Effectively navigate operational demands while communicating internally and ultimately servicing the customer/orders the best way possible.</li><li>
Maintain appropriate inventory levels in the yard and damaged inventory. Oversee monthly cycle counting and close out procedures. Understand the financial operations of volume-buy and selling, profit margins, and P &amp; L statements. Oversee that all delivery personnel adhere to OSHA and GMS policies while working in the warehouse, operating equipment, and at the jobsite. Perform weekly and monthly GMS management safety reviews in collaboration with the Safety Manager Oversee the cleanliness and maintenance of warehouse and yard areas. Responsible for full-cycle delivery management by removing any damaged materials, ensuring orders are stocked correctly, and checked off by the appropriate manager. Always maintain open and clear lines of communication with customers, informing them of any issues related to their order &amp; delivery if they should arise. Monitor delivery of materials from other yards to coordinate with agreed upon &ldquo;Drop Dead&rdquo; time.</li><li>
Identify and coordinate daily activities of all team members; inspire your team to achieve desired results in productivity, teamwork, safety, quality, and job knowledge.</li><li>
Collaborate across departments to drive optimal productivity; foster an environment in which diverse backgrounds are respected and valued. Ensure performance plans are set, maintained, and continuously improved; generate creative solutions to identify improvements in processes.</li><li>
Maintain level of service requirements throughout the process May prepare and track lien releases.</li></ul> 
Basic Qualifications<ul><li>
Strong Microsoft office skills Effective team player and leader with strong communication skills Experience in and knowledge of construction industry and building materials strongly preferred. Distribution experience preferred. Core Competencies: Strive to do the right thing by displaying trust and integrity. Embody the principles of servant leadership, even in a non-people management role, by putting the needs of others first, valuing diverse perspectives by sincerely appreciating and considering others&rsquo; opinions and ideas and demonstrating a positive and humble attitude.</li><li>
Demonstrated ability to work independently and on a team; ability to lead, execute and/or delegate as needed, while also collaborating with others to get the job done. Establish and maintain effective working relationships at every level of the organization; invest in building relationships with the Field Operations and Field Support Center team members. Help champion an inclusive working environment by: Empowering others to bring their full selves to the workplace. Celebrating, welcoming, and valuing the different backgrounds and experiences that make up our workforce. Recognizing that all team members are valued, regardless of race, background, tenure, or title.</li><li>
Ability to self-manage, show initiative, be proactive, and drive results.</li><li>
Communicate professionally, both verbally and in writing to coworkers and customers</li></ul> 
Physical Requirements<ul><li>
Will occasionally move about inside the office to access files, office machinery, etc.</li><li>
Must be able to operate basic office machinery.</li><li>
Must be able to communicate with team and management and be able to exchange accurate information in these situations.</li><li>
Ability to work in an office environment, warehouse, and on a job site.</li></ul> 
Required Cognitive Skills<ul><li>
Must be able to problem solve and prioritize tasks.</li><li>
Must be able to manage stress depending on deadlines and ongoing projects.</li><li>
Must be able to multitask.</li><li>
Must be able to receive and analyze information.</li><li>
Must be able to quickly communicate solutions if problems occur.</li><li>
Must be able to demonstrate a high degree of sound judgement and initiative.</li></ul>
Launch your career with a national building materials distributor and discover opportunities for growth and advancement. We value our team members and believe them to be our greatest assets. As such, we invest in training and strive to provide a work-life balance.
This job description is subject to change at any time.
The base salary for this position typically falls within the range of $54,200.00 to $70,400.00 annually. Starting wage may vary based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience. SRS Distribution offers additional competitive and non-financial benefits. Depending on the role, associates may also be eligible for performance-based bonus programs, commissions, profit-sharing programs, car allowance or automobile and fuel program, and reimbursement for travel expenses in accordance with company travel policy.
Job Location:
Capitol Building Supply, Inc. - Baltimore 
6813 Quad Avenue Baltimore, MD 21237
&lrm;
As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.
&lrm;
Medical, Dental, Vision, Disability &amp; Life Insurance, Wellness Benefits, 401(k) Retirement Plan, Employee Stock Purchase Program, Paid Holidays &amp; Vacation Days, Professional Growth Opportunities, Development &amp; Training Programs. All benefits subject to eligibility.
&lrm;&lrm;
<ul><li>Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a polygraph examination or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.00.</li></ul>
&lrm;
Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (&ldquo;Agency&rdquo;), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.
<h3 class="jobSectionHeader"> 
Benefits</h3>
<div><div><div><div><ul><li>Competitive salaries for all team members paid weekly</li>
<li>401(k) Retirement Plan with company matching</li>
<li>Employee Stock Purchase Program</li>
<li>Paid Vacation, Sick Time, Volunteer Day, Holidays, Birthday, and Floating Holidays</li>
<li>Paid Parental Leave, Adoption Assistance Program</li>
<li>Medical, Dental and Vision Benefits</li>
<li>Flexible and Dependent Care Spending Accounts</li>
<li>Company paid Life insurance and Short-Term Disability</li>
<li>Additional Life Insurance and Long-Term Disability also offered</li>
<li>Mental, Physical and Emotional Well-Being Programs for Employees and Families</li>
<li>Wellness Program and Safety Program with Bonuses for our Drivers</li>
<li>Employee Referral Bonus Program</li></ul></div></div></div></div></div>

Operations Specialist

American Federation of State, County and Municipal Employees

<div><h1 class="jobSectionHeader">Data Specialist
</h1><div><div><div>Affiliate:
</div><div>AFSCME Maryland Council 3
</div></div><div><div>Location:</div>
<div>Baltimore, MD</div>
</div><div><div>Salary:</div>
<div>Starts at $56,400-$85,000</div>
</div><div><div>Posting Date:</div>
<div>April 28, 2026</div>
</div></div><div>AFSCME Maryland Council 3 represents over 55,000 workers who work in public service. Council 3 members keep our public universities and community colleges running, maintain our libraries and museums, care for the elderly, provide social services to those in need, represent defendants in court, drive our school buses, and maintain our parks and roads. We organize in the workplace and fight for dignity, respect, and a fair standard of living for all public service workers in Maryland.

We are accepting applications for a Data Specialist to join the Council 3 team.

The Data Specialist will play a key role in ensuring the organization has the accurate and timely data it needs to succeed. They will interface with various employers and staff to monitor data collection and work with the data team to transform data and import it into our primary system where it can be used to support daily operations and reporting.

The Data Specialist will work closely with the entire data team (totaling 5 with this position) and will report to the Data Directors. The team is supportive and encourages growth through cross-training and collaboration. This position is based in our AFSCME Maryland Baltimore office.

Primary Responsibilities: 


Field Staff Support
<ul>
<li>Assist field staff with membership and other lists for meetings, attendance, etc.</li>
<li>Track union activities like election results and meeting attendance.</li>
<li>Maintain data for potential campaigns and new organizing activities.</li></ul> 


Card and File Processing
<ul><li>Assist the team with reviewing and processing new membership applications that have already been electronically input into the membership database.</li>
<li>Track the status of received files and follow up with AFSCME and employer contacts to get missing files.</li>
<li>Import files into our database software, Union Ware, and assist with matching batch payments to finance batches.</li>
<li>Report on the status of files in team meetings.</li></ul> 


Reporting
<ul>
<li>Assist the team in reviewing/updating monthly Per Capita Tax Reports that are based on member deductions for dues, political action committee contributions, and insurance premiums.</li>
<li>Assist with providing monthly rebate information to locals and leadership.</li>
<li>Assist with importing monthly political action committee contribution files into Union Ware.</li>
<li>Assist with PAC contributions that are being sent directly to the International Union (IU) and those that pass through the Council to ensure members receive credit for their contributions.</li>
<li>Help monitor contributors who have not received a PAC hoodie yet.</li></ul> 


Other
<ul>
<li>Assist the Data team in the preparation of a variety of reports.</li>
<li>Other duties as required.</li>
</ul>
Required Skills:
<ul>
<li>Proficiency with Microsoft Office suite.</li>
<li>At least three years of work experience in an office setting or equivalent combination of education and work experience.</li>
<li>Proficient in excel (ability to sort, filter, perform calculations, create pivot tables, and print).</li>
<li>Excellent organizational skills and attention to detail.</li>
<li>High level of discretion and accuracy.</li>
<li>Ability to work independently, escalate issues, and clarify priorities as needed.</li>
<li>Experience working in diverse communities and in a multi-cultural work environment. Sensitivity to and appreciation of ethnic and cultural differences required.</li>
<li>Ability to establish and maintain effective work relationships with co-workers, members, and community allies.</li>
<li>Business hours are 9:00 am - 5:00 pm; punctuality and reliability are a must.</li>
<li>Demonstrated interest in the work of the union and the membership.</li>
<li>Experience in membership data systems preferred.</li></ul> 


This is a nonexempt position. The salary range for this position is $56,400-$85,000.

Benefits include fully paid comprehensive single or family health insurance (medical, dental, prescription, and optical), 3 weeks paid vacation, 16 paid holidays, 12 sick days, pension, 401k, life insurance, and staff union. Women and people of color are strongly encouraged to apply.

To apply, email cover letter and resume to recruiting@afscmemd.org. AFSCME Maryland Council 3 is an equal opportunity employer.</div></div>

Data Specialist

LifeStraw

<div>Content &amp; Social Media Specialist/Manager 


Job Title: Content &amp; Social Specialist/Manager

Department: Brand

Reports to: Vice President of Marketing

Location: Baltimore, MD 


Job Summary

The Content &amp; Social Specialist/Manager owns LifeStraw&rsquo;s organic social media presence, brand voice, community engagement, and content strategy across all platforms. This role manages all content across Instagram, Facebook, TikTok, YouTube, and Threads. This role also builds and manages LifeStraw&rsquo;s brand ambassador and affiliate programs, oversees creator whitelisting partnerships, and develops educational and storytelling content that brings LifeStraw&rsquo;s extensive product line to life for consumers.

This is a strategic, hands-on role for a mid-level content professional who lives and breathes social media, understands platform-native content, has experience working with creators and managing paid media partnerships, and can balance brand storytelling with commercial performance. 


Key Responsibilities

Organic Social Media Management
<ul>
<li>Own and manage LifeStraw&rsquo;s organic social media channels: Instagram, Facebook, TikTok, YouTube, and Threads.</li>
<li>Develop and maintain a strong, clear brand voice across all platforms - ensuring consistency in tone, messaging, and visual identity whether the content is educational, inspirational, or product-focused.</li>
<li>Develop and execute a monthly content calendar aligned with product launches, seasonal campaigns, brand moments, and mission/impact storytelling.</li>
<li>Create platform-native content (Reels, TikToks, Stories, carousels, static posts) in collaboration with the Creative team - including producing short-form video content using UGC, product demos, and original footage with tools like CapCut, Canva, and similar video/graphic editing platforms.</li>
<li>Monitor trends, hashtags, and cultural moments to identify timely content opportunities that align with LifeStraw&rsquo;s brand.</li>
<li>Own all community engagement across all platforms: proactively respond to comments, DMs, mentions, and tagged content in LifeStraw&rsquo;s brand voice, building genuine relationships with followers and advocates.</li>
<li>Track and report on social media KPIs (engagement rate, follower growth, reach, video views) with monthly performance recaps.</li>
<li>Coordinate with the Sr. Brand Manager and Product Marketing Specialist to ensure product launches have coordinated social support.</li></ul> 


Brand Ambassador &amp; Affiliate Programs
<ul>
<li>Build, launch, and manage LifeStraw&rsquo;s brand ambassador program - identifying, recruiting, and nurturing ambassadors who authentically represent the brand across outdoor, wellness, travel, and sustainability communities.</li>
<li>Develop and manage LifeStraw&rsquo;s affiliate program end-to-end: partner recruitment, onboarding, commission structures, content guidelines, and performance tracking.</li>
<li>Own program budgets and track all metrics and ROI for ambassador and affiliate initiatives &mdash; reporting to the VP of Marketing on program performance, revenue attribution, and growth opportunities.</li>
<li>Manage all creator whitelisting opportunities - coordinating paid media partnerships with creators, including briefing creators, reviewing content, and managing whitelisted ad spend in collaboration with the Sr. Brand Manager.</li>
<li>Curate, brief, and manage creators for sponsored content, product seeding, and campaign collaborations - ensuring all creator content aligns with LifeStraw&rsquo;s brand standards and campaign objectives.</li></ul> 


Educational &amp; Storytelling Content
<ul>
<li>Develop a robust content pipeline of educational and storytelling content that showcases LifeStraw&rsquo;s extensive product range - helping consumers understand the differences between products, use cases, and the technology behind them.</li>
<li>Create product education content (how-to&rsquo;s, comparison guides, use-case scenarios) across social and web channels to drive informed purchase decisions.</li>
<li>Coordinate with the Social Impact &amp; Sustainability Manager to amplify impact stories, B Corp initiatives, and Safe Water Fund content through compelling narrative formats.</li>
<li>Write blog posts, website copy updates, and campaign landing page content as needed.</li></ul> 


Cross-Functional Collaboration
<ul>
<li>Work with the Brand Operations Manager to ensure social content requests from Sales and Ecommerce are prioritized and fulfilled.</li>
<li>Collaborate with the Creative team on asset needs, maintaining a shared content asset library.</li>
<li>Support the Sr. Brand Manager with social-first content for product launches and retail activations.</li>
<li>Partner with Ecommerce on coordinating DTC promotions and sale events.</li></ul> 


What We&rsquo;re Looking For
<ul>
<li>A social media native: you understand what works on each platform and can create content that feels authentic, not corporate.</li>
<li>Strong writing and storytelling skills - you can adapt voice and tone across platforms and formats.</li>
<li>Experience with social media management tools (Sprout Social, Later, Hootsuite, or similar).</li>
<li>Proficient in content creation and video editing tools: Canva, CapCut, and similar platforms for producing Reels, TikToks, and social graphics from UGC or original footage.</li>
<li>Experience managing creator and influencer partnerships, including paid media whitelisting, content briefing, and campaign coordination.</li>
<li>Experience building or managing brand ambassador and/or affiliate programs, including budget management and ROI tracking.</li>
<li>Data-informed: you check the numbers and adjust your approach based on what&rsquo;s working.</li>
<li>Passion for sustainability, outdoor adventure, or public health/clean water &mdash; you&rsquo;re excited by LifeStraw&rsquo;s mission.</li>
<li>Collaborative, proactive, and comfortable working in a lean team environment.</li></ul> 


Education
<ul>
<li>5-7 years of experience managing social media and content for a consumer brand, preferably in outdoor, CPG, wellness, or mission-driven categories.</li>
<li>Demonstrated experience with creator partnerships, influencer marketing, and/or affiliate program management.</li>
<li>Bachelor&rsquo;s degree in Marketing, Communications, Journalism, or related field.</li>
<li>Proficient in Asana, Google Suite, Microsoft Office and Outlook.</li>
<li>Proficient in Canva, CapCut, and similar graphic design and video editing platforms.</li></ul> 


Essential Physical Demands and Typical Working Conditions

Physical demands include bending, carrying, pushing-pulling, reaching, sitting, standing, walking and extremes of temperature and humidity, as well as travel between physical locations. Hazards include stairs and communicable diseases.</div>

Content & Social Media Specialist/ Manager

M&T Bank

<div><h3 class="jobSectionHeader">** Work Arrangement/Location: This is a hybrid position requiring in-office work four days every week and it will be based at an M&amp;T corporate office in Buffalo, NY, Rochester, NY, Syracuse, NY, Baltimore, MD, Dover, DE, Wilmington, DE, or Harrisburg, PA.
</h3>Overview:
Provide customer support by servicing the needs of Special Assets managed relationship, ensuring efficient delivery of superior customer service. Assist with the administration of Commercial products and services and with the resolution of operational issues. This position serves as the first line of defense, adhering to the necessary controls, to mitigate unnecessary exposure to risk.
Primary Responsibilities:<ul><li>
Act as the liaison between the customer and the Special Assets Workout Officer, responding to questions and resolving problems by coordinating with internal partners. Deliver high quality service, while ensuring accuracy and timeliness of delivery.</li><li>
Coordinate workload with workout officers, Group Managers, and Supervisor to ensure timely and accurate department reporting and processing.</li><li>
Assist commercial customers and workout officers with deposit and loan servicing needs. Process requests for research, corrections, relationship transfers, loan payments, loan advances, collateral releases, and credit inquiries. Open, maintain, reconcile, and close deposit accounts as needed/applicable. Research and resolve overdrafts with customer, seeking overdraft approval from bank employees with the appropriate level of lending authority when necessary.</li><li>
Assist the KYC Officer, Portfolio Manager, and Workout Officer with the BSA/AML/KYC process, adhering to procedures, regulatory requirements, and deadlines. Requests may also be received from CDD.</li><li>
Validate the KYC status of the customer along with entity documents to ensure customers are in good standing/registered properly. Appropriate documentation must be collected per requirements for specific customer entity structures and customer signatures must match legal documentation.</li><li>
Leverages appropriate websites to perform validation and confirm due diligence requirements.</li><li>
Maintain commercial customer records, both paper and electronic versions including, but not limited to, maintenance of up-to-date information/knowledge regarding accounts, products/services, financial relationships, previous problems, etc.</li><li>
Monitor bank reports for discrepancies and take appropriate action based on the nature of the issue. Seek guidance from Supervisor when appropriate. Some reports being monitored include portfolio delinquencies, past dues, exception pricing, overdrafts, KYC, STOC, and other reports when necessary.</li><li>
Communicate and partner effectively with other departments in the Bank and work as a team player to establish exemplary partnerships with all co-workers and create a positive team environment. Assist and provide back up to other Liaison team members when necessary to perform transactions, resolve escalated situations, and fulfill requests.</li><li>
Perform data entry into bank systems when necessary, ensuring data integrity and accuracy. Complete ERM profile setup and maintenance requests.</li><li>
Actively participates on departmental projects and committees as needed.</li><li>
Attend team and departmental training and meetings to maintain current knowledge of procedures, regulatory updates, and Commercial Products. Assist other staff members with understanding what has been communicated.</li><li>
Report customer complaints to the Voice of the Customer through the Customer Complaint and Feedback form when appropriate.</li><li>
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.</li><li>
Promote an environment that supports belonging and reflects the M&amp;T Bank brand.</li><li>
Maintain M&amp;T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.</li><li>
Complete other related duties as assigned.</li></ul>
Education and Experience Required:<ul><li>
Associates degree and a minimum of 2 years customer service experience in Banking Operations, Retail or Credit, OR in lieu of a degree, a combined minimum of 4 years higher education and/or work experience including 2 years customer service experience in Banking</li><li>
Operations, Retail or Credit.</li><li>
Proficiency with personal computers as well as pertinent software packages.</li></ul>
Education and Experience Preferred:<ul><li>
Knowledge of applicable products, systems, and workflows (AFS, Excel, Outlook, Hogan, Webex, Teams).</li><li>
Excellent attention to detail.</li><li>
Excellent verbal and written communication skills.</li><li>
Ability to work individually as well as a member of a team.</li><li>
Self-motivated, well-organized individual.</li><li>
Ability to work under time constraints and handle multiple tasks in support of various assignments.</li><li>
Ability to function professionally at many different levels (clients, management, and peers).</li><li>
Strong interpersonal skills necessary for business partner relationships within and outside organization.</li><li>
Solid knowledge of unit/department policies and procedures.</li></ul>
M&amp;T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $24.87 - $41.45 Hourly (USD). The successful candidate&rsquo;s particular combination of knowledge, skills, and experience will inform their specific compensation.<h1 class="jobSectionHeader">
Location</h1>
Baltimore, Maryland, United States of America</div>

Special Assets Relationship Liaison (Hybrid - see description for potential work locations)

Enterprise Mangement Solutions Inc

<div>DISCLOSURES

The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job&rsquo;s responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made. 
ABOUT LIGHTHOUSE BEHAVIORAL HEALTH CENTER

Lighthouse Behavioral Health Center is a community-based behavioral health organization dedicated to providing high-quality, person-centered care to individuals and families affected by mental health and substance use challenges. We offer a comprehensive range of services, including outpatient therapy, psychiatric care, intensive in-home services, Medication Assisted Treatment (MAT), and case management. 
Our team is committed to delivering trauma-informed, culturally responsive, and evidence-based care that promotes healing, empowerment, and long-term wellness. With a strong focus on accessibility and compassion, Lighthouse Behavioral Health Center serves clients across all ages and backgrounds&mdash;helping them navigate recovery, build resilience, and achieve greater stability in their lives. 
COMPANY WEBSITE: https://lighthousebhc.org/ 
COMPANY PHONE NUMBER: (667) 400-6206 
HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (667) 400-6206 EXT 
HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: hr@lighthousebhc.org 
ALTERNATE TITLE(S): Substance Abuse Counselor, Addiction Specialist, Substance Use Disorder Counselor, Recovery Coach, Drug and Alcohol Counselor, Behavioral Health Counselor 
COMPANY: Lighthouse Behavioral Health Center 
DIVISION: Operations 
DEPARTMENT: Residential Treatment Program 
UNIT: n/a 
BENEFITS: n/a This position is eligible for standard W-2 employee benefits, including but not limited to those outlined in the Company&rsquo;s official benefits package. Eligibility and participation are subject to the terms and conditions of the applicable plans. Full details are provided in the current benefits package documentation. 
ACCOUNTABLE TO: Counseling Supervisor / OMHC / SUD Operations Manager / Program Director 
ACCOUNTABLE FOR: n/a 
CLASSIFICATION: Full-Time (W2) 
WORK SCHEDULE: Sunday-Wednesday from 8am-5pm 
Standard Daily Responsibilities
<ul>
<li>Check-in with the Operations Manager.</li>
<li>Facilitate a low-intensity residential treatment group session for the first set of 16 clients.</li>
<li>Document all group sessions in ICANotes using W7310 + RESRB coding.</li>
<li>Conduct one of the following services based on scheduling assignments:
<ul><li>Telehealth intake (H0001) for a new client.</li>
<li>Telehealth initial session (90791) for a new client.</li>
<li>Follow-up telehealth session (90791) for a non-3.1 client (within the past 6 months).</li>
<li>Follow-up telehealth session (H0001) for a non-3.1 client (not completed within the past 6 months).</li>
<li>In-person individual session for a 3.1 client who has not had an individual session that week.</li>
<li>All sessions must be documented in ICANotes during the session.</li>
</ul></li><li>Facilitate a low-intensity residential treatment group session for the remaining 16 clients.</li>
<li>Document all group sessions in ICANotes using W7310 + RESRB coding.</li>
<li>Check-out with the Operations Manager.</li></ul> 


COMPENSATION RANGE: $25 - $40 per hour, W2 employees are eligible for benefits: health insurance, professional development opportunities, and paid time off. Mileage reimbursement for preapproved mileage. 
ANTICIPATED TRAVEL: 0% of the time. 
SUMMARY OF POSITION RESPONSIBILITIES

The Addiction Counselor will provide therapeutic services to clients at three residential treatment program locations, ensuring high-quality care in alignment with program goals. The counselor will be responsible for conducting one 45-60-minute session per day at each location and collaborating with supervisors and program directors to optimize client outcomes.

This position requires the counselor to adhere to a structured weekly schedule, maintain accurate documentation, and participate in supervisory and operational check-ins. 
SCHEDULED DUTIES &amp; RESPONSIBILITIES

Core Counseling Services:
<ul>
<li>Facilitate group counseling sessions at three designated locations as per the weekly schedule.</li>
<li>Address addiction recovery, coping mechanisms, and relapse prevention in therapy sessions.</li>
<li>Tailor sessions to meet the unique needs of clients, ensuring evidence-based approaches are utilized.</li>
</ul>
Supervision and Collaboration:
<ul>
<li>Participate in scheduled weekly check-ins with the Counseling Supervisor every Wednesday.</li>
<li>Collaborate with the OMHC/SUD Operations Manager and Program Director for additional tasks as needed.</li>
</ul>
Documentation and Compliance:
<ul>
<li>Accurately document client sessions, treatment plans, and progress reports in alignment with organizational policies.</li>
<li>Submit documentation promptly to maintain compliance with legal and organizational requirements.</li>
</ul>
Travel and Coordination:
<ul>
<li>Travel to designated residential treatment locations as per the daily schedule.</li>
<li>Coordinate effectively between locations to maintain punctuality and consistency in service delivery.</li></ul> 


UNSCHEDULED DUTIES &amp; RESPONSIBILITIES
<ul>
<li>Assist supervisor with work-related requests.</li>
<li>Collaborate with and serve as program POC for external treatment providers and outside agencies as needed.</li>
<li>Responsible for following regulations of COMAR, CARF, any other regulatory body, and company policies/ procedures related to service delivery and documentation and co-facilitating orientation of all new hires to these as well.</li>
<li>Support the maintenance of a safe environment by participating in training and drills as requested.</li>
<li>Maintain confidentiality of records relating to client&rsquo;s treatment.</li>
<li>Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor.</li>
<li>Participates in quality assurance and performance improvement plans by completing periodic audits or other activities to ensure regulatory compliance and/or improve service delivery.</li>
<li>Ensure the medical director or clinical supervisor reviews and co-signs documents as required.</li></ul> 


PHYSICAL DEMANDS: Regularly walk, stand, or stoop; occasionally lift, carry, push, pull, or otherwise move objects weighing up to 25 pounds; and regularly drives a motor vehicle. 
WORKING CONDITIONS: Work is performed in an office, in client&rsquo;s homes or in the community; Work exposes incumbent to contagious or infectious diseases; Work may expose incumbent to dangerous and volatile situations; which could result in bodily injury. 
COMPETENCIES AND SKILLS

Proven working experience in counseling, including as a nurse, medical, mental health care manager, or a related job
<ul>
<li>Excellent knowledge of psychotherapeutic principles, healthcare management, and reimbursement</li>
<li>Previous experience with psychological aspects of care</li>
<li>Effective communication skills</li>
<li>Excellent organizational and time management skills</li>
<li>Familiarity with professional and technical emerging knowledge</li>
<li>Problem-solving skills and ability to multitask</li>
<li>Compassionate with teamwork skills</li>
<li>Minimum of 1-2 years of experience in addiction counseling</li></ul> 


LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS

Education
<ul>
<li>Bachelor&rsquo;s degree in psychology, social work, counseling, or a related field (Master&rsquo;s degree preferred).</li></ul> 


Licensure/Certification

To be eligible for this contract, the contractor must hold valid Maryland licensure, including one of the following:
<ul>
<li>Licensed Clinical Alcohol &amp; Drug Counselor (LCADC)</li>
<li>Licensed Graduate Clinical Alcohol &amp; Drug Counselor (LGADC)</li>
<li>Certified Alcohol &amp; Drug Counselor - Addictions Counselor (CAC-AD)</li>
<li>Certified Supervised Counselor Alcohol &amp; Drug (CSCAD)</li>
<li>Approved Alcohol &amp; Drug Trainee (ADT)</li>
<li>Licensed Clinical Professional Counselor (LCPC)</li>
<li>Licensed Graduate Professional Counselor (LGPC)</li>
<li>Licensed Certified Social Worker - Clinical (LCSW-C)</li>
<li>Licensed Certified Social Worker (LCSW)</li>
<li>Licensed Master Social Worker (LMSW)</li>
<li>Licensed Bachelor Social Worker (LBSW)</li>
<li>Licensed Clinical Marriage &amp; Family Therapist (LCMFT)</li>
<li>Licensed Graduate Marriage &amp; Family Therapist (LGMF)</li>
<li>Licensed Psychologist</li>
<li>Registered Psychology Associate</li>
<li>Certified Registered Nurse Practitioner - Psychiatric Mental Health (CRNP-PMH)</li>
<li>Advanced Practice Registered Nurse - Psychiatric Mental Health (APRN-PMH)</li>
<li>Clinical Nurse Specialist - Psychiatric Mental Health (CNS-PMH)</li>
<li>A Student Intern in one of the above disciplines.</li></ul> 


Experience
<ul>
<li>Minimum of 1-2 years of experience in addiction counseling, preferably in a residential setting.</li></ul> 


Skills
<ul>
<li>Strong organizational skills, excellent communication, and a commitment to ethical practice.</li></ul></div>

Addictions Counselor - Baltimore

House Buyers of America

<div><div><h3 class="jobSectionHeader">Inside Acquisitions Specialist/ Lead Manager</h3>
</div>
<div><div><div><div>The Inside Sales/ Lead Manager is responsible for converting incoming prospects into leads. This is a high-volume pre-sales role requiring consistent follow-up with new leads.

What you will do:
<ul>
<li>Answer inbound inquiries and prospect calls from web chat and call centers</li>
<li>Aggressive follow up on &quot;after-hours&quot; or missed calls</li>
<li>Utilize multiple methods of contact (text messaging, e-mails, phone calls) to reach prospective sellers</li>
<li>Set appointments for Real Estate Consultants to continue the sales process</li>
<li>Audit leads to ensure they're followed up on appropriately</li>
<li>Assign leads that aren't auto assigned to Real Estate Consultants</li>
<li>Follow up on aged leads</li>
<li>Provide general sales support</li>
</ul>
About You:
<ul>
<li>You have 2+ years of experience working in a high volume inbound/outbound call environment</li>
<li>You have followed up on leads to begin the lead qualification process</li>
<li>You have experience working with consumers/homeowners (preferred)</li>
<li>You have experience in real estate (preferred)</li>
<li>You have a Bachelor's Degree (preferred)</li>
<li>You have experience in real estate (preferred)</li>
</ul>
Why we are a great place to work:
<ul>
<li>Our company is FULLY REMOTE!</li>
<li>Our awesome company culture includes: competitive pay great benefits, great people, casual dress, team events, work hard/ play hard environment!</li>
<li>Number of houses sold increased 119% in Q1 2026 vs Q1 2025</li>
<li>Revenue increased 102% in Q1 2026 vs Q1 2025</li>
<li>We're continuing our nationwide expansion. Over the last year we've expanded to 44 states and Washington DC!</li>
</ul>
House Buyers of America is a leading national home-buying company helping homeowners sell with confidence through a simple, transparent, and hassle-free process. Founded in 2001 and operating in 44 states, the company blends decades of real estate expertise with technology-driven operations to deliver speed, certainty, and consistent outcomes. House Buyers of America has been recognized for its industry impact, including Ernst &amp; Young Entrepreneur of the Year and inclusion on the Inc. 5000 list of America's fastest-growing companies.

Buyers of America is proudly a member of the Inc 5000 list. 
House Buyers is an equal opportunity employer and does not discriminate by sex, creed, race, or by age.

www.HouseBuyersOfAmerica.com

Compensation Range $60,000-$95,000 inclusive of base and bonus</div></div></div></div></div>

Inside Sales Specialist / Lead Manager (Real Estate)

LinQ Services

<div>Description:

Company Overview: LINQ Services provides comprehensive managed mobility services to corporate clients with fleet mobile device needs. LINQ works directly with carriers to help companies with field employees enhance their operational efficiencies, reduce costs, and improve employee satisfaction through superior mobile device management
Job Description:
Join LINQ as a Client Service Specialist II and be a part of a collaborative and client-focused team that aims to exceed expectations and drive positive client experiences at LINQ Services. We are currently growing our support team to serve our clients 24/7 and are looking for experienced call center workers who are comfortable working in a queue and delivering exceptional customer service during overnight shifts to help us achieve this goal.
This is a fully remote position open to individuals eligible to work in the United States of America and Canada. Individuals who are located near our Pittsburgh, PA offices will be given preference.
Our Client Services Specialist II role is our experienced, client focused specialist position. They support our clients through exceptional customer service, maintaining a positive and quality relationship, and providing support through creative problem solving. As a Client Service Specialist II at LINQ, you will be at the forefront of building strong and lasting relationships with our valued clients through email, chat and phone support tickets. Your main responsibility will be to provide exceptional support and assistance, ensuring client satisfaction and loyalty. We are seeking a dedicated and proactive professional who is passionate about delivering outstanding service and understands the importance of client-centricity.
Key Responsibilities:<ul><li>Respond to client e-mail, chat and phone support requests such as questions, status checks, phone activations, phone orders, account suspensions, cancellations, and other concerns.</li><li>Use multiple online systems and support tools to effectively resolve tickets.</li><li>Resolve assigned tickets accurately and in a timely manner.</li><li>Prioritize tickets based on urgency and severity, ensuring the most critical issues are addressed promptly.</li><li>Collaborate with colleagues and escalate appropriate tickets to more advanced agents in a seamless manner when required for the best client experience.</li><li>Meet or exceed Key Performance Indicators for the role such as number of tickets handled and response times</li><li>Complete client bulk action requests as they come in or when they are assigned out by a manager or lead.</li><li>Maintain and stay current with a working knowledge of key processes and procedures of multiple vendor platforms.</li><li>Monitor and assist in team messaging platforms to assist fellow agents with inquiries.</li><li>Stay up to date with Technical and MDM (Mobile Device Management) training courses offered by LINQ.</li><li>Have knowledge of and assist clients with phone migrations.</li><li>Support as appropriate with escalated cases</li><li>Staff after hour support for on-call Holidays as needed.</li></ul>
Compensation:
Hourly Wage: $20.19-22.12 plus an additional shift differential of $2 an hour
This position is eligible for pre-approved overtime and performance based incentives
Available Shifts:
We are currently hiring for the following shifts:
Thursday-Monday: 9:00PM - 6:00AM Eastern time (Tuesday/Wednesdays off)
Requirements:

Required Qualifications-Candidates who do not meet these qualifications will not be considered:<ul><li>
Minimum 1 year of prior call center experience</li><li>
High school diploma, GED or equivalent</li><li>
Reliable, private and secure remote internet with minimum speed requirements of 20Mbps Down/10Mbps Up</li><li>
Dedicated private work location without significant background disruptions</li><li>
Basic skills in use of personal computer and use of Microsoft Office suite (Word, Excel, Outlook).</li><li>
Excellent verbal and written communication skills with a focus on active listening.</li><li>
Strong interpersonal skills, with the ability to build rapport and trust with clients.</li><li>
Problem-solving mindset and the capacity to handle challenging situations with diplomacy.</li><li>
Detail-oriented and highly organized, capable of managing multiple client interactions simultaneously.</li><li>
Customer-centric attitude with a genuine passion for providing top-notch service.</li><li>
Ability to work a flexible work schedule</li></ul>
Preferred Qualifications (Candidates meeting these qualifications will be a best match for the position)<ul><li>
Proficiency in using CRM software</li><li>
Two years of customer service experience.</li><li>
One-year prior experience with mobile or technical products.</li><li>
Prior Experience with Salesforce.</li><li>
Understanding of cellular services and markets.</li><li>
Basic knowledge of mobile devices set-up, usage and backup functions</li></ul></div>

Client Services Specialist II - Overnight Shift

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