alternative investment operations manager

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alternative investment operations manager Jobs in Miami

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operations experience manager

operations manager

Santander Private Banking International

<div>
 Country: United States of America
 
 
 
 It Starts Here:
 
 
 
 Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what&rsquo;s possible. This is more than a strategic shift. It&rsquo;s a chance for driven professionals to grow, learn, and make a real difference.
 
 
 If you are interested in exploring the possibilities
 
 We Want to Talk to You!
 
 
 
 
 Position Summary:
 
 
 
 The Alternative Investment Operations Manager is responsible for reviewing and ensuring the proper settlement of executions across various financial instruments, including FX, MM, NDFs, interest rate swaps, options, repos, and other products traded by the treasury desk. Additionally, oversees daily account reconciliations and esnure timely processing of securities and cash movements to meet collateral requirements. Collaborates with Finance team to ensure accurate accounting and regulatory reporting, including the handling of documentation (agreements, confirmations, etc).
 
 
 Coordinates with custodians and various fund families, overseeing the review and processing of subscription documents and capital activity related to private equity and hedge funds. Works closely with internal departments to ensure proper approvals are obtained for establishing new relationships with administrators and fund families, including the preparation of required documentation. Additionally, manages corporate actions such as distributions, redemptions, roll-ups, drawdowns, and other related events. Works closely with internal departments to assist with client contact changes, transfers, documentation, and other adhoc requests.
 
 
 Provides training to team members and oversees their work to ensure accuracy and efficiency in daily operations. Must have experience with all aspects of securities settlement (Fixed Income &amp; Equities), as well as knowledge of cash and securities reconciliation processes. Must be detail-oriented and be able to work independently and in a team environment.
 
 
 The Alternative Investment Operations Manager reports to Investment Operations Director.
 
 
 
 Position Duties / Responsibilities
 
 
 
 <ul>
 <li>
 Responsible for daily monitoring of options, FXs, repos, money market instruments, and NDF transactions, including margin control and related notifications. Initiate same-currency transfers between accounts to facilitate securities settlement, collateral management, and liquidity metric reporting for repos. Manage all settlement payments for these products and notify the trading desk of any last-minute payments or projected overdrafts.
 </li>
 <li>
 Supervise and coordinate with custodians and various fund families. Manages the review and processing of hedge fund and private equity documentation prior to submission to the administrator. Collaborate with CSA team on matters related to private equity documentation.
 </li>
 <li>
 Oversee capital calls and distributions, working closely with administrators to ensure timely and accurate processing of transactions within the core platform.
 </li>
 <li>
 Review securities and cash positions between the bank and custodians to ensure accuracy. Manage trade confirmations and promptly notify the trading desk of any discrepancies.
 </li>
 <li>
 Work closely with internal departments to ensure proper approvals are obtained for establishing new relationships with administrators and fund families, including the preparation of required documentation.
 </li>
 <li>
 Supervise team members and support bankers in onboarding new clients for private equity programs, ensuring all investors meet AML compliance requirements.
 </li>
 <li>
 Coordinate with Finance team to investigate unreconciled securities and cash items, and support accurate regulatory reporting.
 </li>
 <li>
 Identify and drive opportunities to enhance operational efficiency and streamline processes.
 </li>
 <li>
 Other duties as assigned or requested by immediate supervisor.
 
 
 </li>
 </ul>
 Education:
 
 
 
 Bachelor&rsquo;s Degree Required Or Equivalent Experience
 
 
 
 Business Experience:
 
 
 6 - 8 years of relevant experience or demonstrated required level of proficiency
 
 
 Specialized and/or Technical Knowledge:
 
 
 <ul>
 <li>
 Ability to supervise and train team members.
 </li>
 <li>
 Delegation and workload prioritization.
 </li>
 <li>
 Conflict resolutions and team motivation.
 </li>
 <li>
 Strong knowledge of financial products: options, FX, repos, NDFs, and money market instruments.
 </li>
 <li>
 Knowledgeable of cash and securities reconciliations.
 </li>
 <li>
 Understanding of collateral management and margin control.
 </li>
 <li>
 Securities settlement expertise, including trade life cycle and settlement mechanics.
 </li>
 <li>
 Excellent written and verbal communication skills.
 </li>
 <li>
 Strong attention to detail and problem-solving skills.
 </li>
 <li>
 Organizational skills and time-management skills.
 </li>
 <li>
 Proactive, with an ability to suggest improvements.
 </li>
 <li>
 Strong knowledge of Microsoft Office, emphasis in Excel.
 </li>
 <li>
 Excellent customer service skills.
 </li>
 <li>
 Multitask &amp; flexible.
 </li>
 <li>
 Strong judgment and ability to use discretion and make decision within guidelines.
 
 
 </li>
 </ul>
 Languages:
 
 
 English, required. Spanish, is a plus.
 
 
 
 What Else You Need To Know:
 
 
 
 The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
 
 
 
 Base Pay Range:
 
 
 
 Minimum:
 
 
 $82,500.00 USD
 
 
 Maximum:
 
 
 $150,000.00 USD
 
 
 
 We Value Your Impact:
 
 
 
 Your contribution matters and it&rsquo;s recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)
 
 
 
 Risk Culture:
 
 
 
 We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
 
 
 
 EEO Statement:
 
 
 
 At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
 
 
 
 Working Conditions:
 
 
 
 Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
 
 
 
 Employer Rights:
 
 
 
 This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
 
 
 
 What
 
 
 To Do Next
 
 
 :
 
 
 
 If this sounds like a role you are interested in, then please apply.
 
 
 We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.
</div>

Alternative Investment Operations Manager

The Home Depot

<div>Position Purpose:
Operations Experience Managers (Ops XM) are members of the store leadership team responsible for executing store standards, including customer service, department readiness, and operational processes. This role leads the Order Fulfillment team in executing best practices for picking, staging, and loading to ensure an excellent interconnected experience. The Ops XM drives operational excellence by physically executing inbound freight processes and auditing receiving procedures to verify SOP adherence. Additionally, they are responsible for implementing Shrink Action Plans within their areas of responsibility. The Ops XM performs Manager on Duty (MOD) functions - including safe opening and closing processes&mdash;strictly in accordance with established SOPs, escalating non-standard issues to the Store Manager or ASM. When serving as the MOD, they implement business decisions by partnering with appropriate resources and following SOPs. This position requires strict adherence to all timekeeping and break policies. Ops XMs provide input to store leadership on associate performance, talent planning, and selection. They coach and train associates on company policies, safety procedures, and customer service, while championing a safe working environment by ensuring associates complete training, correcting hazards immediately, and upholding all company safety standards. 
 
Key Responsibilities:<ul><li>
30% - Customer Service / Experience - Service Leadership: Champion the GET culture by working alongside the team to model proper techniques and providing real-time coaching on the sales floor. Fulfillment Operations: Direct D93 (Receiving) and D94 (Order Fulfillment) workflows to ensure all orders are received, picked, and staged within Service Level Agreements (SLAs).Quality Assurance: Proactively prevent customer issues by auditing delivery orders for accuracy and quality standards. Conflict Resolution: Promptly resolve customer concerns to ensure satisfaction, while identifying and escalating complex issues to senior leadership when necessary. Recognition: Drive morale by identifying and rewarding great service behaviors using Bravos and Homers. Operational Standards: Ensure associates understand and execute in-stock maintenance and store appearance guidelines to support sales performance.</li><li>
30% - People - Talent Acquisition : Assist with recruitment and interviews to provide input to the Store Manager/ASM. Staffing &amp; Attendance: Monitor department staffing to address immediate coverage gaps and manage attendance variances. Training &amp; Compliance: Ensure D93/D94 training (KD) is current and drive engagement via HDPhone learning tools. Performance Management: Provide informal and formal performance-based coaching and provide performance observations to store management. Responsible for completing performance management documentation for review by the Assistant Store Manager. Coaching &amp; Development: Provide real-time feedback and maintain active Development Blueprints to improve sales, service, and product knowledge. Operational Execution: Conduct daily walkthroughs to validate safety, SOP adherence, RTV/ZMA audits, and inbound freight preparation. Employee Relations: Champion &quot;Voice of the Associate&quot; initiatives and actively resolve associate concerns consistent with company policy to maintain high engagement levels. Accountability: Enforce company policies and hold associates accountable for safety and operational standards.</li><li>
15% - Safety - Ensure strict adherence to hazmat procedures, SOPs, and Safety Matters guidelines : Immediately intervene to correct unsafe behaviors and recognize associates who demonstrate safe practices. Verify that all relevant safety checklists are completed on time and confirm that corrective actions are implemented. Model safe work practices and complete all assigned safety training. Guide associates on the proper use of Personal Protective Equipment (PPE) and safe lifting techniques. Enforce safe distances around Lift Equipment and ensure associates understand the correct policies. Maintain safe aisles and walking surfaces by keeping them clear of debris. Assist customers shopping in an unsafe manner to prevent injury. Immediately correct unsafe conditions and hazardous situations as they arise.</li><li>
25%- Shared Manager on Duty &ndash;Opening &amp; Closing Operations: Perform all Opening/Closing duties, including securing the building and balancing registers, in strict adherence to security SOPs. Team Alignment: Lead store kickoff meetings and walk each department to communicate tasks and ensure total store readiness. Operational Continuity: Conduct hand-off walks with the prior MOD and partner with the Store Manager/ASMs to validate daily priorities. Execution &amp; Compliance: Verify timely completion of store checklists and equipment safety inspections, ensuring immediate corrective actions are implemented. Merchandising Strategy: Review upcoming events and ads to determine required actions and partner with supervisors to ensure execution.</li></ul>
Direct Manager/Direct Reports:<ul><li>
This Position typically Reports to Operation Assistant Manager</li><li>
This position has 4 Direct Reports</li></ul>
Travel Requirements:<ul><li>
No travel required</li></ul>
Physical Requirements:<ul><li>
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.</li></ul>
Working Conditions:
<ul><li>Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.</li></ul>
Minimum Qualifications:<ul><li>
Must be 18 years of age or older</li><li>
Must be legally permitted to work in the United States</li><li>
Ability to work a flexible schedule, including nights, weekends, and overtime as needed.</li><li>
1 year of relevant work experience, including management of people and retail operations.</li></ul>
Preferred Qualifications:<ul><li>
 At least 1 year prior merchandising and/or operational experience.</li><li>
 At least 1 year leadership experience, preferably big box retail.</li><li>
Knowledge of the home improvement industry.</li></ul>
Minimum Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul>
Preferred Education:
<ul><li>No additional education</li></ul>
Minimum Years of Work Experience:<ul><li>
2 + years of previous related work experience</li></ul>
Preferred Years of Work Experience:
<ul><li>No additional years of experience</li></ul>
Minimum Leadership Experience:
<ul><li>1+ year of previous leadership Experience</li></ul>
Preferred Leadership Experience:
<ul><li>1+ year of previous leadership Experience</li></ul>
Certifications:<ul><li>
None</li></ul>
Competencies:
<ul><li>Action Oriented</li><li>
Decision Quality
</li><li>Collaborates</li><li>
Self-Development</li><li>
Situational Adaptability</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Manages Conflict</li><li>
Develops Talent</li><li>
Manages Conflict</li></ul></div>

Operations Experience Manager

Hyatt Regency

<div>
 
 Organization- Hyatt Regency Miami
 
 
 
 
 Summary
 
 
 
 in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.
 
 
 Our Downtown Miami Hotel is next to one of the trendiest neighborhoods in Miami, known as Brickell. Our iconic white towers overlook the Miami River and our ideal downtown location puts you steps from the Miami Riverwalk, Bayfront Park, and close to the Port of Miami and the Kaseya Center (formerly FTX Arena). For a day of shopping, our hotel is near Brickell City Centre. Or, explore Little Havana and tour the Frost Museum of Science.
 
 
 The Assistant Operations Manager will have oversight and responsibility within the hotel operations. Additional responsibilities may include training, staff development and scheduling. The Assistant Operations Manager must have strong communication and analytical skills.
 
 
 We Offer Excellent Benefits:
 
 
 <ul>
 <li>
 Free room nights, Discounted and Friends &amp; Family Room Rates
 </li>
 <li>
 Medical, Prescription, Dental, and Vision Insurance
 </li>
 <li>
 401K with company match
 </li>
 <li>
 Paid Vacation, sick days, new child leave, and personal day
 </li>
 <li>
 Paid Family Bonding Time and Adoption Assistance
 </li>
 <li>
 Tuition Reimbursement
 </li>
 <li>
 Free colleague meals during shift
 </li>
 <li>
 Employee Stock Purchase Plan
 </li>
 <li>
 Discounts at various retailers - Apple, AT&amp;T, Verizon, Headspace, and many more.
 
 
 </li>
 </ul>
 Why make a good choice when you can make a Timeless one by applying for your next career opportunity with a Hyatt Regency hotel? Hyatt Regency hotels provide superior services and elevated experiences. Looking for a Timeless beginning in your next career? Apply today at careers.hyatt.com
 
 
 All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 A true desire to satisfy the needs of others in a fast paced environment
 </li>
 <li>
 Refined verbal and written communication skills
 </li>
 <li>
 Minimum of one year previous supervisory experience preferred
 </li>
 <li>
 Ability to work a flexible schedule. Ability to work OVERNIGHT, AM or PM shifts, holidays, and weekends
 </li>
 </ul>
</div>

Overnight Assistant Guest Experience Manager $250 retention bonus after 90 days of employment| Benefits Include: Medical, Dental, Vision, 401K, and MANY MORE!

Grupo EULEN

<div>ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, but are not limited to: 
<ul>
<li>Supervises the planning, organization, and development of the operation.</li>
<li>Ensures that staff levels are maintained to meet the standards of internal/external service level/quality assurance, and reports to Sr Manager if additional staffing is required.</li>
<li>Manage employee schedules.</li>
<li>Complete and submit a Daily Tour Report on employee attendance, productivity, and daily operations.</li>
<li>Daily inspection of all working areas.</li>
<li>Monitor the safety and security of the operation at all times.</li>
<li>Address performance problems through a corrective action plan and dismissal</li>
<li>Conduct daily briefings with team members to ensure productivity and compliance.</li>
<li>Promote an environment of mutual respect and trust between team members.</li>
<li>Coach and mentor team members in skill development, exceeding customer experience and company culture behaviors, policies, and procedures.</li>
<li>Work in conjunction with other departments to ensure a high level of customer service.</li>
<li>Guarantees the delivery of the service to the airlines/airports in accordance with the contracts and within the agreed budget level.</li>
<li>Guarantees immediate notification to Senior Management and the Director, of the Safety and Compliance Corporation is notified of any audit and current or pending results.</li>
<li>Investigate and report all accidents, incidents, and irregularities, including accidents/incidents related to work, passenger incidents involving employees of Eulen America, and damage to property and/or the passenger,s and complete Incident Reports for an issue, incident, injury of any customer or team member.</li>
<li>Know all Aviation and Operational policies and procedures.</li>
<li>Other duties as assigned.</li>
</ul>
QUALIFICATIONS 
EDUCATION, LICENSE, and/or CERTIFICATION 
<ul>
<li>High school diploma or GED</li>
<li>Valid driver&rsquo;s license</li>
</ul>
EXPERIENCE and/or KNOWLEDGE 
<ul>
<li>Minimum 3+ years in Customer Services experience.</li></ul> 
 
SKILL and/or ABILITIES 
<ul>
<li>Must be able to fluently speak, read, and write in English. Bilingual is a plus.</li>
<li>The ability to work and communicate with all levels of Operations and management.</li>
<li>Should possess a work style and conduct that is approachable and hospitable, while motivated to achieve results.</li>
<li>Knowledge of TSA, CBP, and Aviation procedures and regulatory requirements for baggage security, dangerous goods, and baggage handling procedures.</li>
<li>Must pass a criminal background check as well as a drug screen prior to employment.</li>
<li>Must have schedule flexibility for the weekend, holiday, and night shifts.</li>
<li>Must be able to stand, lift, bend, push, and pull for extended periods of time.</li>
<li>Must be willing to work outside in all types of weather and elevated noise levels within the airport environment</li>
<li>Must be very organized, with strong attention to detail; must stay on top of paperwork</li>
<li>Strong computer skills including Microsoft Office, especially World, and Excel</li></ul> 
 
TRAVEL 
Negligible</div>

Passenger Service Supervisor

Equinox

<div>Company Description 
OUR STORY:
Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver. 
OUR CODE:
We are passionate about high performance living and we practice what we preach &ndash; investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don&rsquo;t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what&rsquo;s new, what&rsquo;s now, what&rsquo;s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren&rsquo;t just a company; we&rsquo;re a community vested in each other&rsquo;s success. We value humility and a team approach at every level of the company. 
If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you. 
Job Description 
The Assistant General Manager will help ensure the smooth and efficient operational procedures within all departments enabling the Equinox club to provide the highest level of customer service.<ul><li>
Train and supervise the Front Desk, Housekeeping and M.O.D managers while helping the General Manager facilitate all delegated projects and responsibilities</li><li>
Manage multiple aspects of inventory control, payroll budget, daily bank deposits, shift coverage and general club maintenance</li><li>
Educate staff of proper company policies and procedures</li></ul> 

Qualifications 
<ul><li>
Qualified candidates must have proven leadership ability in an educational, fitness or professional settings with 3-6 years of management experience in a customer service business</li><li>
Enthusiastic, passionate and knowledgeable regarding the fitness industry</li><li>
Excellent verbal and written communication skills</li><li>
Proven ability to drive revenue</li><li>
Hire, direct and train staff as well as excellent time management and follow-up skills</li><li>
Financial management experience</li><li>
4-year college degree strongly preferred</li></ul> 
Additional Information 
AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:<ul><li>
Complimentary Club membership</li><li>
30- 50% discounts on all Equinox products and services including Personal Training, Private Pilates, Spa and Caf&eacute;&rsquo; services and Shop items</li></ul>
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/
All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.</div>

Assistant General Manager, Miami

Xanterra Travel Collection

<div>
 
 Overview
 
 
 
 
 Awarded World&rsquo;s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world&rsquo;s best small ports and hidden harbors. Its three sailing yachts and four all-suite yachts carry just 148 to 342 guests and cruise around the world.
 
 
 
 
 Our Mission
 
 : We imagine and deliver personalized and immersive experiences 180 degrees from ordinary
 
 
 
 Our Vision
 
 : Enriching people&rsquo;s perspective through inspired travel
 
 
 
 Our Values
 
 :
 
 W
 
 elcoming,
 
 I
 
 nnovative,
 
 N
 
 ow,
 
 D
 
 iscipline,
 
 S
 
 erve,
 
 T
 
 eamwork,
 
 A
 
 uthentic,
 
 R
 
 esponsible
 
 
 See what our team members have to say about this great opportunity!
 
 
 <ul>
 <li>
 "I appreciate the ability to work from home that many of my coworkers are well-traveled and respond quickly by phone and email. I get to be in touch with intelligent guests and agents from all over and together we craft dream trips they&rsquo;ll remember for life!"
 </li>
 <li>
 "I really enjoy that everyone here is willing to help each other. Everyone here is beyond ordinary!"
 </li>
 <li>
 "The support and understanding from upper management not just in our professional life, but personal life is amazing!"
 
 
 </li>
 </ul>
 
 Full-time positions available to work remotely as long as you live in one of these states:
 
 
 
 
 AR, AZ, CO, FL, LA, MN, TX, and WI.
 
 
 
 Operations Agent is responsible for effective coordination of all booking aspects after creation. This can include manifesting, reservation accounting processes, irregular operations tasks, and other operational tasks as seen below.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Operational Tasks: Execute assigned tasks related to voyage processing, ensuring timely completion; handling Outbound and Inbound calls, chats, and emails; and SmartSheet interactions to effectively align bookings with voyages.
 </li>
 <li>
 Irregular Operations: Act as contact agent for TA/Guests to coordinate irregular operations.
 </li>
 <li>
 Manifesting: Assist with basic manifesting functions as assigned by the Documents &amp; Manifests lead.
 </li>
 <li>
 Reservations Accounting: Assist with basic accounting functions as assigned by the Res Accounting lead. This will include contacting TA/Guests for open and past due balances.
 </li>
 <li>
 Guest Support: Assist with overflow service calls during peak times in the Call Center as required.
 </li>
 <li>
 Booking Processes: Coordinate all aspects of bookings, from creation to completion, ensuring accuracy and efficient operations to meet company KPIs.
 </li>
 <li>
 Team Leadership: Coach and mentor Ops team members to improve performance and assist with onboarding new Ops team members.
 </li>
 <li>
 Other Duties as assigned by management.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Excellent written and verbal communication skills.
 </li>
 <li>
 Ability to work collaboratively across departments and adapt to changing priorities.
 </li>
 <li>
 Strong organizational skills and ability to manage multiple tasks simultaneously.
 </li>
 <li>
 Self-starter with excellent task management skills
 </li>
 <li>
 Intermediate proficiency in all Microsoft Office programs, with the ability to teach their primary usage(s).
 </li>
 <li>
 Familiarity with or willingness to adopt AI-powered platforms (e.g., Copilot, automated workflows, data analysis tools) is a plus.
 </li>
 <li>
 Cruise or tour operations / reservations experience preferred.
 </li>
 <li>
 Preferred experience managing processes with timelines.
 </li>
 <li>
 Proficiency with Reservations and Operations systems (Seaware Core preferred)
 </li>
 <li>
 This position is expected to adjust work hours in cases of irregular operations, which likely will also require extended hours.
 
 
 </li>
 </ul>
 
 BENEFITS:
 
 For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental &amp; Vision; HSA &amp; FSA; Life &amp; Disability; Accident, Hospital &amp; Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts &amp; Travel Deals.
 
 
 
 EEO:
 
 Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
 
 
 
 Work Environment:
 
 Remote work. Secure home office environment suitable for remote work without disruptions. Hardwire Internet connection required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
</div>

Operations Agent

Florida International University

<div>About FIU 
Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and MacArthur Genius Fellows. A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university. 
How To Apply 
Current Employee
As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in &quot;My Applications&quot;.
To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.
Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.<ul><li>This posting will close at 12:00 am of the close date.</li></ul> 
How To Apply 
Prospective Employee
If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in &quot;My Applications&quot;.
To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.
Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.<ul><li>This posting will close at 12:00 am of the close date.</li></ul> 
Other Information 
<ul><li>
Ability to work evenings and weekends.</li><li>
Ability to work flexible hours as needed.</li></ul> 
Pre-Employment Requirements 
<ul><li>
Driver's License Check</li><li>
Expanded Background Check</li></ul> 
Work Schedule 
<ul><li>
Begin time: 8:30 AM</li><li>
End time: 5:00 PM</li></ul> 
Advertised Salary 
$60,000 - $67,000 
Job Category 
Administrative 
Minimum Qualifications 
Bachelor's degree in an appropriate area of specialization and four (4) years of experience or Master's degree in an appropriate area of specialization and two (2) years of appropriate experience. 
Job Summary 
Manages daily operations and financial impact of sport team activities in assigned area and oversees the coordination of travel for intercollegiate athletics Teams. Assists with the development and implementation of sports budgets and forecasting. Assists Coaches in the coordination, processing, and financial management of all travel and non-travel related activities.<ul><li>
Oversees and manages the day-to-day fiscal responsibilities of the FIU Athletics travel department for intercollegiate events, recruiting trips and away games.</li><li>
This role includes, but is not limited to implementing strategies, procedures, and processes based on best practices to improve operating standards.</li><li>
Creates Travel Authorizations and Expense Reports for travel activities of assigned sports/departments.</li><li>
Provides training and support to Directors of Operations for assigned sports for team travel and non-travel related financial responsibilities as well as auditing and reviewing work output.</li><li>
Coordinates and facilitates travel and expense training and workshop as requested. Adheres to all State of Florida, University, NCAA, Conference USA, and department rules and policies.</li><li>
Implements FIU policies and procedures in the day-to-day operations of assigned activities, included, but not limited to, team operation and travel, creating purchase orders, invoice processing, and proper record keeping and tracking.</li><li>
Oversees the development, implementation, and day to day tracking and forecasting of assigned sports budgets.</li><li>
Processes or initiates the creation of ID transfers, journal entries, approval of intercompany billing, and invoice processing.</li><li>
Utilize the University's Total Contract Management software for the initiation, processing and execution of contracts with vendors as needed.</li><li>
May represent the Senior Associate Athletic Director in committee meetings or matters related to sport operations/travel.</li><li>
Follow FIU procedures in the execution of purchasing requirements.</li><li>
Prepares financial analysis, reports, and metrics.</li><li>
Works with internal and external auditors as needed.</li><li>
Serves as the University's credit card holder and approver for departmental transactions. Adheres to University's credit card policies and procedures.</li><li>
Supervises and provides guidance to assigned staff.</li><li>
Assists with the development and implementation of the Athletic wide budget.</li><li>
Analyzes develops, and implements more streamlined and efficient processes for handling travel transactions within the current University systems, with a focus on reducing paper-based workflows and maximizing automation.</li><li>
Oversees travel related foundation reimbursement transactions process.</li></ul> 
Disclosures 
Clery Notice
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/. 
 
To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).
Pay Transparency
Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Notice of Non-Discrimination
FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affirmative Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment decisions, programs, and events without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status. For inquiries regarding non-discrimination, contact FIU's Office of Civil Rights at 305.348.2785 or email ocr@fiu.edu.
Reasonable Accommodation Statement
Should you need an ADA accommodation to participate in a University event, program, or activity or need to request materials in an accessible format, please contact FIU's Office of Civil Rights (OCR) at 305-348-2785 or accommodations@fiu.edu. All requests for ADA accommodation or accessible materials for this event must be submitted to OCR at least seven (7) business days prior to the event or at the earliest possible opportunity.</div>

Assistant Athletic Director of Business and Finance

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