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operations quality assurance associate

GEICO

<div>At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers&rsquo; expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That&rsquo;s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Primary Position Objective: 
 
Under general supervision, REVIEWS, MONITORS, and EVALUATES high volume operational processes, documentation, and activities to ensure compliance with internal procedures, regulatory requirements, and established quality standards. CONDUCTS structured quality reviews of calls files, and workflows. 
 
Essential Functions: 
 
1. CONDUCTS high volume reviews of operational files, documentation, and system entries to verify compliance with established criteria. MONITORS assigned quality control work queues to ensure timely completion of reviews. APPLIES defined quality checklists, criteria, and review standards consistently. 
 
2. EVALUATES and SCORES adherence to regulatory requirements, internal policies, procedures, and established quality standards. PERFORMS sample reviews of open and closed files to assess accuracy, consistency, and proper execution of processes. 
 
3. IDENTIFIES errors, omissions, or inconsistencies and documents findings accurately. 
 
4. SUPPORTS ad hoc quality review requests for operational units, including targeted file pulls or special reviews. ASSISTS with quality support activities related to reviews, projects, or operational initiatives as assigned. 
 
5. DETERMINES areas of strengths and areas of concern based on call monitoring and assessing reviews and PROVIDES feedback to management for training and coaching or behavioral opportunities. 
 
6. MAINTAINS accurate and detailed records of quality assurance activities, findings, and outcomes. INPUTS and MAINTAINS individual, section and departmental performance statistics in designated systems. SUPPORTS preparation of basic quality reports or summaries as requested. 
 
7. PERFORMS operational tasks such as updating files, entering data, and ensuring accuracy of records. 
 
8. ADHERES to the GEICO Code of Conduct, the GEICO Claims Code of Conduct, company policies and operating principles. 
 
9. MEETS attendance standard at business location to perform necessary job functions and to facilitate interaction with management and co-workers. 
 
10. MEETS the requirements specified below.<ul><li>
Must be able to, with or without accommodation, perform the essential functions which include, but are not limited to seeing, hearing, typing and speaking</li><li>
Must be able to work both independently and in a team environment</li><li>
Must be able to multi-task</li><li>
Must be able to learn and apply large amounts of technical and procedural information</li><li>
Must be able to communicate effectively verbally and in writing</li><li>
Must be able to adhere to department&rsquo;s in-office requirements.</li><li>
Must have the following experience: 
o Must meet the requirements of a grade 65 claims associate 
o 2-3 years of claims and/or insurance industry experience</li></ul>
External Job Posting Description
Requirements:<ul><li>
Experience with high‑severity or complex auto insurance claims preferred</li><li>
Exposure across multiple claim types is a plus</li><li>
Ability to work onsite two days per week</li></ul>
Opportunity to support QA efforts across multiple areas of auto claims, including: First and Third Party Claims, Insurance Claims Services (ICS/call center), Payment Recovery, Arbitration, Emergency Road Services, Glass, Physical Damage. 
Annual Salary
$29.51 - $57.49
The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate&rsquo;s work experience, education and training, the work location as well as market and business considerations. 

At this time, GEICO will not sponsor a new applicant for employment authorization for this position. 
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life&rsquo;s twists and turns. Our mission is to protect people when they need it most and we&rsquo;re constantly evolving to stay ahead of their needs.
We&rsquo;re an iconic brand that thrives on innovation, exceeding our customers&rsquo; expectations and enabling our collective success. From day one, you&rsquo;ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people&rsquo;s lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career &ndash; and your potential &ndash; in mind. You&rsquo;ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.<ul><li>
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family&rsquo;s overall well-being.</li><li>
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.</li><li>
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.</li><li>
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.</li></ul>
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.</div>

Operations Quality Assurance Associate

The Home Depot

<div>Position Purpose:
Operations Experience Managers (Ops XM) are members of the store leadership team responsible for executing store standards, including customer service, department readiness, and operational processes. This role leads the Order Fulfillment team in executing best practices for picking, staging, and loading to ensure an excellent interconnected experience. The Ops XM drives operational excellence by physically executing inbound freight processes and auditing receiving procedures to verify SOP adherence. Additionally, they are responsible for implementing Shrink Action Plans within their areas of responsibility. The Ops XM performs Manager on Duty (MOD) functions - including safe opening and closing processes&mdash;strictly in accordance with established SOPs, escalating non-standard issues to the Store Manager or ASM. When serving as the MOD, they implement business decisions by partnering with appropriate resources and following SOPs. This position requires strict adherence to all timekeeping and break policies. Ops XMs provide input to store leadership on associate performance, talent planning, and selection. They coach and train associates on company policies, safety procedures, and customer service, while championing a safe working environment by ensuring associates complete training, correcting hazards immediately, and upholding all company safety standards. 
 
Key Responsibilities:<ul><li>
30% - Customer Service / Experience - Service Leadership: Champion the GET culture by working alongside the team to model proper techniques and providing real-time coaching on the sales floor. Fulfillment Operations: Direct D93 (Receiving) and D94 (Order Fulfillment) workflows to ensure all orders are received, picked, and staged within Service Level Agreements (SLAs).Quality Assurance: Proactively prevent customer issues by auditing delivery orders for accuracy and quality standards. Conflict Resolution: Promptly resolve customer concerns to ensure satisfaction, while identifying and escalating complex issues to senior leadership when necessary. Recognition: Drive morale by identifying and rewarding great service behaviors using Bravos and Homers. Operational Standards: Ensure associates understand and execute in-stock maintenance and store appearance guidelines to support sales performance.</li><li>
30% - People - Talent Acquisition : Assist with recruitment and interviews to provide input to the Store Manager/ASM. Staffing &amp; Attendance: Monitor department staffing to address immediate coverage gaps and manage attendance variances. Training &amp; Compliance: Ensure D93/D94 training (KD) is current and drive engagement via HDPhone learning tools. Performance Management: Provide informal and formal performance-based coaching and provide performance observations to store management. Responsible for completing performance management documentation for review by the Assistant Store Manager. Coaching &amp; Development: Provide real-time feedback and maintain active Development Blueprints to improve sales, service, and product knowledge. Operational Execution: Conduct daily walkthroughs to validate safety, SOP adherence, RTV/ZMA audits, and inbound freight preparation. Employee Relations: Champion &quot;Voice of the Associate&quot; initiatives and actively resolve associate concerns consistent with company policy to maintain high engagement levels. Accountability: Enforce company policies and hold associates accountable for safety and operational standards.</li><li>
15% - Safety - Ensure strict adherence to hazmat procedures, SOPs, and Safety Matters guidelines : Immediately intervene to correct unsafe behaviors and recognize associates who demonstrate safe practices. Verify that all relevant safety checklists are completed on time and confirm that corrective actions are implemented. Model safe work practices and complete all assigned safety training. Guide associates on the proper use of Personal Protective Equipment (PPE) and safe lifting techniques. Enforce safe distances around Lift Equipment and ensure associates understand the correct policies. Maintain safe aisles and walking surfaces by keeping them clear of debris. Assist customers shopping in an unsafe manner to prevent injury. Immediately correct unsafe conditions and hazardous situations as they arise.</li><li>
25%- Shared Manager on Duty &ndash;Opening &amp; Closing Operations: Perform all Opening/Closing duties, including securing the building and balancing registers, in strict adherence to security SOPs. Team Alignment: Lead store kickoff meetings and walk each department to communicate tasks and ensure total store readiness. Operational Continuity: Conduct hand-off walks with the prior MOD and partner with the Store Manager/ASMs to validate daily priorities. Execution &amp; Compliance: Verify timely completion of store checklists and equipment safety inspections, ensuring immediate corrective actions are implemented. Merchandising Strategy: Review upcoming events and ads to determine required actions and partner with supervisors to ensure execution.</li></ul>
Direct Manager/Direct Reports:<ul><li>
This Position typically Reports to Operation Assistant Manager</li><li>
This position has 4 Direct Reports</li></ul>
Travel Requirements:<ul><li>
No travel required</li></ul>
Physical Requirements:<ul><li>
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.</li></ul>
Working Conditions:
<ul><li>Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.</li></ul>
Minimum Qualifications:<ul><li>
Must be 18 years of age or older</li><li>
Must be legally permitted to work in the United States</li><li>
Ability to work a flexible schedule, including nights, weekends, and overtime as needed.</li><li>
1 year of relevant work experience, including management of people and retail operations.</li></ul>
Preferred Qualifications:<ul><li>
 At least 1 year prior merchandising and/or operational experience.</li><li>
 At least 1 year leadership experience, preferably big box retail.</li><li>
Knowledge of the home improvement industry.</li></ul>
Minimum Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul>
Preferred Education:
<ul><li>No additional education</li></ul>
Minimum Years of Work Experience:<ul><li>
2 + years of previous related work experience</li></ul>
Preferred Years of Work Experience:
<ul><li>No additional years of experience</li></ul>
Minimum Leadership Experience:
<ul><li>1+ year of previous leadership Experience</li></ul>
Preferred Leadership Experience:
<ul><li>1+ year of previous leadership Experience</li></ul>
Certifications:<ul><li>
None</li></ul>
Competencies:
<ul><li>Action Oriented</li><li>
Decision Quality
</li><li>Collaborates</li><li>
Self-Development</li><li>
Situational Adaptability</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Manages Conflict</li><li>
Develops Talent</li><li>
Manages Conflict</li></ul></div>

Operations Experience Manager

<div>At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers&rsquo; expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That&rsquo;s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Primary Position Objective: 
 
Under limited supervision, REVIEWS, MONITORS, and EVALUATES operational processes, documentation, and activities to ensure compliance with applicable regulatory requirements, internal policies, and quality standards. CONDUCTS structured quality reviews of calls, files, and workflows; ANALYZES trends and results; and PROVIDES insights to support consistent execution, risk mitigation, and continuous improvement across operations to management. 
 
Essential Functions: 
 
1. CONDUCTS quality assurance reviews of operational unit activities, including documentation, system entries, workflows, and telephone calls to ensure quality and customer experience expectations are met. 
 
2. EVALUATES and SCORES adherence to regulatory requirements, internal policies, procedures, and established quality standards. PERFORMS sample reviews of open and closed files to assess accuracy, consistency, and proper execution of processes. 
 
3. ANALYZES quality review results, trends, and performance data to identify patterns, systemic issues, and areas of opportunity. IDENTIFIES gaps, errors, or inconsistencies that may pose compliance or operational risk. 
 
4. RESEARCHES industry best practices, regulatory guidance, and quality standards relevant to operations. COMPARES external practices to internal processes and IDENTIFIES potential areas for alignment or improvement. DOCUMENTS/COMMUNICATES quality results, trends, and observations in a clear, professional manner. 
 
5. COLLABORATES with operations, product, training and other partners to clarify findings and support quality initiatives. 
 
6. RECOMMENDS changes in processes and methodologies to enhance processes and improve overall quality results. 
 
7. DETERMINES areas of strengths and areas of concern based on call monitoring and assessing reviews and PROVIDES feedback to management for training and coaching or behavioral opportunities. 
 
8. MAINTAINS accurate and detailed records of quality assurance activities, findings, and outcomes. INPUTS and MAINTAINS individual, section and departmental performance statistics in designated systems. GENERATES performance reports and trends as required. 
 
9. ADHERES to the GEICO Code of Conduct, the GEICO Claims Code of Conduct, company policies and operating principles. 
 
10. MEETS attendance standard at business location to perform necessary job functions and to facilitate interaction with management and co-workers.
11. MEETS the requirements specified below.<ul><li>
Must be able to, with or without accommodation, perform the essential functions which include, but are not limited to seeing, hearing, typing and speaking</li><li>
Must be able to work both independently and in a team environment</li><li>
Must be able to multi-task</li><li>
Must be able to learn and apply large amounts of technical and procedural information</li><li>
Must be able to communicate effectively verbally and in writing</li><li>
Must be able to adhere to department&rsquo;s in-office requirements.</li><li>
Must have the following experience: 
Minimum of 5 - 10 years of claims and/or insurance industry experience</li></ul>
External Job Posting Description
Requirements:<ul><li>
Experience with high‑severity or complex auto insurance claims required Exposure across multiple claim types is a plus</li><li>
Ability to work onsite two days per week</li></ul>
Opportunity to support QA efforts across multiple areas of auto claims, including: First and Third Party Claims, Insurance Claims Services (ICS/call center), Payment Recovery, Arbitration, Emergency Road Services, Glass, Physical Damage. 
Annual Salary
$65,600.00 - $129,150.00
The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate&rsquo;s work experience, education and training, the work location as well as market and business considerations. 

At this time, GEICO will not sponsor a new applicant for employment authorization for this position. 
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life&rsquo;s twists and turns. Our mission is to protect people when they need it most and we&rsquo;re constantly evolving to stay ahead of their needs.
We&rsquo;re an iconic brand that thrives on innovation, exceeding our customers&rsquo; expectations and enabling our collective success. From day one, you&rsquo;ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people&rsquo;s lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career &ndash; and your potential &ndash; in mind. You&rsquo;ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.<ul><li>
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family&rsquo;s overall well-being.</li><li>
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.</li><li>
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.</li><li>
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.</li></ul>
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.</div>

Operations Quality Assurance Analyst

TopHAT Logistical Solutions, LLC

<div>Overview:
<div>
TopHAT Logistical Solutions, a division of Atlas Logistics, spans coverage across the United States and Canada. TopHAT is a full service &ldquo;white glove&rdquo; delivery company specializing in final mile, dedicated delivery. We provide world class service for retail customers coast to coast. TopHAT has been a leading service provider for over 12 years and growing. Our specialized delivery approach gives us an edge on the competition by providing world class service at an affordable price.</div><div></div><div> 
The Location Manager, Associate is responsible for managing daily responsibilities of In-Home Delivery Contract Carrier teams in support of the TopHAT corporate office to promote the achievement of set long-term goals for TopHAT Logistical Solutions, LLC.</div><div></div><div> 
Key Responsibilities:</div><ul><li>
Routing daily routes within Dispatch Track for each delivery team.</li><li>
Dispatching 5+ in home delivery teams through multiple stops</li><li>
Completing weekly billing + claims forms and submitting through NetSuite.</li><li>
P+L Budgeting responsibility.</li><li>
Daily and weekly collection of operational data and performance report assessments.</li><li>
Recruit and maintain a roster of high performing independent contract carrier delivery teams.</li><li>
Daily stand-up chats with teams before load out.</li><li>
Daily supervision of load out to ensure product quality assurance is being conducted.</li><li>
Local ride behind routes to ensure satisfaction of customers by carrier teams.</li><li>
Ensuring daily truck inspections + safety measures are met.</li><li>
Build relationships and establish effective communication with customers, clients and staff to ensure continued and expanding operating improvements.
</li><li>Other duties may be assigned.
</li></ul><div>Your Wellness is our Focus:</div><ul><li>
Medical, dental, and vision for employees and dependents</li><li>
Employee, Spousal, and Child Life Insurance</li></ul><div>
Financial Wellbeing:</div><ul><li>
Generous 401(k) matching retirement plans</li><li>
Pre-tax savings plans, HSA</li></ul><div>
Flexibility and Time Off:</div><ul><li>
Paid time off including vacation, holidays, and disability leave.</li></ul><div>
Employment Type &amp; Hours:</div><ul><li>
Full-time position that will consist of 40 hours per week.</li><li>
Hours are 10:00am to 6:00pm, Tuesday - Saturday</li><li>
Possible overtime during peak season</li></ul><div>
TopHAT is an EO employer - Veterans/Disabled and other protected categories.</div>
Qualifications:
<div>
What You'll Need:</div><ul><li>
High School Diploma/GED, or equivalent.</li><li>
1-3 years' job-related experience and/or a combination of both education and experience are required.</li><li>
Effective problem-solving, oral, and written communication skills.</li><li><div>
Experience in Logistics/In-Home Delivery preferred.</div></li><li>
NetSuite/P&amp;L/DOT regulations experience preferred.</li><li>
Ability to establish and maintain effective working relationships with employees, clients, and other outside organizations.</li></ul></div>

Logistics Assistant Location Manager

Atlas Van Lines

DataBank

<div>DataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBanks managed data center services are anchored in world-class facilities. Our customized technology solutions are designed to help customers effectively manage risk, improve technology performance, and allow focus on core business objectives. DataBank is headquartered in the historic former Federal Reserve Bank Building, in downtown Dallas, TX. 
DataBank is proud to be an Equal Opportunity Employer. Our work culture at DataBank does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veterans' status, gender, gender identity, gender expression, genetic information, sexual orientation, or any other characteristic protected by applicable federal, state, or local law. 
Individuals in this position are responsible for supporting 100% uptime for the Data Center and its customers. 
Responsibilities<ul><li>
Drives process and procedure in the organization</li><li>
Develop and review MOPs and SOPs</li><li>
Ensures correct and on time implementation of solutions for customer applications, including preparation of space, power, and network</li><li>
Prepares and presents technical presentations on the facility</li><li>
Responsible for all technical aspects of facility operations including power and HVAC systems</li><li>
Monthly reporting and metrics</li><li>
Provides technical support to insure successful customer integration and implementation of company solutions</li><li>
Handles all facility issues encountered during day to day operations to ensure 100% uptime for facility operations</li><li>
Other duties as assigned</li></ul> 
Qualifications<ul><li>
Requires 7+ or more years of Facility Operations and management experience in the Data center industry</li><li>
Excellent verbal and written communications skills</li><li>
Strong skills in presentation and proposal design</li><li>
Strong knowledge of general industry networking technologies such as UPS, Generators, and Mechanical systems</li><li>
Ability to multi task and meet multiple deadlines</li><li>
Education and Experience: Bachelor's degree from a four-year college or university preferred; or equivalent training, education and experience
</li><li>Data Center industry experience preferred</li><li>
Supervisory/Managerial Responsibilities</li><li>
Strong Supervisory responsibilities needed with this position</li><li>
Must be familiar with a variety of field concepts, practices, codes standards and procedures including environmental and safety regulations and ISO 9000 quality assurance standards, ISO 14OOO environmental standards, and OHSAS 18000 health and safety standards</li></ul>
Benefits<ul><li>
Health, Vision, Dental, packages</li><li>
Short-term and Long-term Disability Insurance</li><li>
Life Insurance</li><li>
401k with company match</li><li>
Paid Time Off and Paid Holidays</li></ul>
 
Brand: DataBank
 
Address: 731 W. Henry Street, Suite 200 Indianapolis, IN - 46225
 
Property Description: IND1 - W. Henry Street - Indianapolis, IN
 
Property Number: IND1</div>

Critical Infrastructure Engineer

Clinical Architecture

<div>
 
 Who We Are
 
 
 
 Clinical Architecture is at the forefront of healthcare IT innovation. Our team is an ambitious group of diverse leaders who balance creativity and expertise to solve tough problems that make a difference. Our environment is positive, casual, and comprised of people dedicated to delivering world-class solutions and exceptional customer service. Come join our team for happier workdays.
 
 
 
 About The Position
 
 
 
 Clinical Architecture is seeking a Clinical Terminology Specialist (Data Entry) to join our team in the Indianapolis, IN area. Clinical Architecture delivers standard medical terminologies to our Symedical clients through a subscription portal. The Clinical Terminology Specialist will be responsible for assisting with the build, update, and delivery of these terminologies. Key duties include updates, quality assurance, copyright, and licensing research.
 
 
 
 This is not an engineering, software development, or data analytics position.
 
 The role focuses on data entry, review, and terminology updates rather than application development.
 
 
 <ul>
 <li>
 This role is required to be on site at our Carmel, IN Headquarters. Clinical Architecture offers ample flexibility to accommodate a healthy work-life balance.
 </li>
 <li>
 Applicants must be authorized to work in the U.S. without sponsorship.
 </li>
 <li>
 Providing false information on application questions may result in automatic dismissal of your application. Please answer questions truthfully and to the best of your ability.
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Assist in content updates using Clinical Architecture&rsquo;s proprietary software tools.
 </li>
 <li>
 Review terminology content for errors and discrepancies.
 </li>
 <li>
 Perform quality assurance checks to ensure accuracy and completeness of content builds.
 </li>
 <li>
 Research and document content copyright and licensing information related to terminology content.
 </li>
 <li>
 Work with internal teams to support data integrity and ensure content is prepared for delivery to clients.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Familiarity with basic medical terminologies is required.
 </li>
 <li>
 Experience with Microsoft Sequel Server Management Studio (SSMS) and Microsoft SQL preferred.
 </li>
 <li>
 Strong organizational and documentation skills.
 </li>
 <li>
 Ability to work independently while also collaborating effectively with team members.
 </li>
 <li>
 Highly motivated with a willingness to learn new systems and processes.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 High School Diploma or GED required.
 </li>
 <li>
 Candidates must be able to work on-site in Carmel, Indiana Headquarters.
 </li>
 <li>
 Prior experience working with structured data, content management, or healthcare terminology is a plus.
 
 
 </li>
 </ul>
 
 Why Clinical Architecture?
 
 
 
 
 We Offer
 
 
 
 <ul>
 <li>
 Opportunities for learning, development, and growth.
 </li>
 <li>
 Experiences that connect you with colleagues.
 </li>
 <li>
 A laid-back work environment with thoughtful amenities.
 </li>
 <li>
 Paid Volunteer Time, Paid Holidays &amp; PTO, including our own winter break week for full-time team members.
 </li>
 <li>
 Sabbatical opportunities for tenured team members.
 </li>
 <li>
 Comprehensive Medical, Dental, Vision, and ancillary insurance options for eligible employees.
 </li>
 <li>
 Maternity and Parental leave benefits.
 </li>
 <li>
 Employer paid Short-term Disability &amp; Long-term Disability.
 </li>
 <li>
 Health and Wellness incentives.
 </li>
 <li>
 401k Matching.
 </li>
 <li>
 Better workdays.
 
 
 </li>
 </ul>
 
 Clinical Architecture is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity or expression, sexual orientation, age, disability, veteran status, marital status, or any other protected characteristic.
 
</div>

Data Entry

Explore 266+ Operations quality assurance associate in Indianapolis this May. Find roles across top companies and apply now to boost your career.

266 operations quality assurance associate jobs In Indianapolis

Operations Quality Assurance Associate

Operations Experience Manager

Operations Quality Assurance Analyst

Logistics Assistant Location Manager

Logistics Assistant Location Manager

Critical Infrastructure Engineer

Data Entry