operations manager

production specialist

operations specialist

Federated Hermes

<div>
 
 
 Operations Specialist
 
 
 
 
 Federated Hermes Career Opportunity #9632
 
 
 
 We have an exciting opportunity for an
 
 Operations Specialist
 
 in the Managed Accounts Department located in Chicago, IL! (hybrid)
 
 
 
 
 
 
 What You&rsquo;ll Do
 
 
 
 As an Operations Specialist, you will be responsible for the daily trade support and reconciliation, data integrity verification, customer service to both internal and external clients, client onboarding and new account initialization, and data and client reporting. The position requires the ability to work independently, and responsibilities will be both specialized and general and will be dynamic in nature based on the activity of the department.
 
 
 
 
 
 
 The Expertise We&rsquo;re Looking For
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree or relevant experience in lieu of degree. Bachelor&rsquo;s degree in business related major (Finance/Accounting) preferred.
 </li>
 <li>
 Up to one year of financial operational experience or relevant classwork; two years of financial services industry experience in trade settlements preferred.
 </li>
 <li>
 Knowledge of domestic equity and fixed income settlement functions; familiarity with sponsor systems is a plus.
 </li>
 </ul>
 
 
 
 
 
 Our Investment in You
 
 
 
 We believe our employees are our most important asset! Therefore, we offer benefits programs designed to help you and your family thrive, training programs to advance your professional development and opportunities for you to give back to the community. Our offerings include:
 
 
 
 
 <ul>
 <li>
 The annual base salary range for this position is $63,000 - $85,000. In determining salary multiple factors will be taken into consideration such as primary work location, experience, education and skill set. In addition to base salary, this position includes eligibility for a bonus.
 </li>
 <li>
 We offer our Employees (and, as applicable, their dependents) medical, dental, prescription, vision, and basic life insurance benefits. Additionally, Employees are eligible to enroll in our company&rsquo;s 401(k) plan. Each calendar year employees are eligible for paid leave which includes fifteen vacation days, seven ill days, and ten holidays. For more information, please click the following Link: Careers
 </li>
 <li>
 Opportunities to expand your professional network within the firm and the community through participation in programs such as the Women in Investing Employee Resource Business Group and the University Ambassador Program.
 </li>
 <li>
 Location - Chicago, IL 60654
 </li>
 <li>
 Hybrid in-office work schedule
 </li>
 </ul>
 
 
 
 
 
 About Federated Hermes
 
 
 
 At Federated Hermes, our goals are to help individuals invest and retire better, to help our clients achieve better risk-adjusted returns, and to contribute to the positive outcomes in the wider world. We pledge to always putting our clients first and to acting responsibly and transparently. Our commitment to active, responsible investment has enabled us to become a leading investment manager serving investors around the world.
 
 
 
 
 
 We provide career opportunities that enable our employees to grow and meet their career aspirations while balancing the needs of their personal lives. We offer a collaborative environment that promotes doing things the right way and always with integrity, sharing ideas to drive positive change, and following through on our commitments. We are motivated by a higher purpose and always consider the impact of our work. We promote teamwork and foster a diverse, inclusive and respectful workplace where unique perspectives, ideas and experiences are recognized and appreciated for the contributions they bring.
 
 
 
 
 
 
 
 
 For consideration, please visit our company website and reference job #9632
 
 
 For additional information, please visit FederatedHermes.com
 
 
 
 
 
 
 
 Federated Hermes, Inc. offers a competitive salary and benefits package along with a professional environment.
 
 
 Only those candidates in whom we have an interest will be contacted.
 
 
 We are interested in qualified candidates who are eligible to work in the United States. However, we are not able to sponsor visas.
 
 
 
 
 
 EOE &ndash; Including Disability / Vets
 
 
 Federated Hermes is committed to providing equal employment opportunities in all aspects of employment to qualified individuals without regard to the following criteria: race, color, national origin, religion, sex, pregnancy, sexual orientation, gender identity or expression, mental or physical disability, age, familial or marital status, ancestry, military status, veteran status or genetic information as well as any other prohibited criteria under any local, state or federal law applicable to Federated Hermes. As part of the firm&rsquo;s equal employment opportunity statement, Federated Hermes will also comply with applicable government contractor obligations, including ensuring veterans and qualified people with disabilities are considered for employment and promotional opportunities consistent with current federal, state and local laws and regulations. Federated Hermes will also make reasonable accommodations for the religious practices of beliefs of applicants and employees, as well as for mental health or physical disability needs.
 
</div>

Operations Specialist

NOCD

<div>About NOCD
NOCD is the #1 telehealth provider for the treatment of obsessive-compulsive disorder (OCD). OCD is one of the most severe, prevalent, and misunderstood mental health conditions. NOCD creates access to online therapy for people with OCD through our telehealth platform. In the NOCD app, Members can quickly access and schedule live, face-to-face video therapy sessions with our national network of licensed Therapists that specialize in Exposure and Response Prevention Therapy (ERP) - considered the &quot;gold standard&quot; in OCD treatment. 
 
At NOCD, we help people reclaim their lives with clinically proven OCD treatment, by removing barriers to OCD care, and reducing the stigma associated with OCD. We&rsquo;re changing the world and need other like-minded individuals to accelerate and expand our efforts.<h3 class="jobSectionHeader"> 
Opportunity Overview</h3>
NOCD is seeking a People Operations Senior Associate to help deliver a best-in-class employee experience through strong execution, ownership, and partnership with the business. This role sits at the center of the employee lifecycle and plays a critical role in ensuring team members receive high-quality, timely, and thoughtful People Operations support throughout their employee journey.
In this role, you&rsquo;ll fully own key People Operations programs, serve as a reliable point of contact for employees and managers, and work closely with leaders across the organization to support team and business priorities. This role is ideal for someone who thrives in a fast-paced environment, takes pride in owning work end-to-end, and is eager to grow their scope, influence, and impact over time.<h3 class="jobSectionHeader">
What You&rsquo;ll Work On</h3><ul><li>
Own core People Operations programs end-to-end, including employee onboarding, leaves of absence, employee changes, and offboarding</li><li>
Serve as a primary point of contact for People Operations, responding to employee and manager needs with urgency, sound judgment, and follow-through</li><li>
Build strong working relationships with managers and cross-functional partners by supporting day-to-day people needs and understanding team priorities</li><li>
Contribute to and help drive People Team initiatives by identifying areas of opportunity and using people data and feedback to inform solutions</li><li>
Build and improve People Operations processes that support a consistent, scalable, and high-quality employee experience</li></ul><h3 class="jobSectionHeader">
Growth &amp; Development</h3>
This role offers meaningful opportunities to grow within People Operations:<ul><li>
Increasing ownership and autonomy as trust, context, and expertise are established</li><li>
Deeper involvement with leaders and managers to support team effectiveness and business goals</li><li>
Opportunities to lead projects and operational improvements with cross-functional impact</li><li>
Exposure to how People Operations supports the business at scale</li></ul>
A strong foundation for progression into more senior People Operations or expanded scope roles over time<h3 class="jobSectionHeader">
Qualifications</h3><ul><li>
3-5 years of People Operations experience, ideally in a fast-growing or startup environment</li><li>
3-5 years of experience with HRIS systems, Benefits Administration, Leave management, Employee Relations, and Employee onboarding</li><li>
Proven ability to manage a high volume of employee support tickets, ensuring fast, efficient, and high-quality resolution</li><li>
Strong ownership mindset with the ability to manage multiple priorities, adapt as needs evolve, and drive work to completion with urgency and attention to detail</li><li>
Comfortable building trusted relationships, navigating ambiguity, and partnering effectively with employees, managers, and cross-functional stakeholders</li><li>
High level of integrity and discretion when handling sensitive and confidential employee information</li><li>
Ability to work hybrid in-office in Chicago 
</li></ul><h3 class="jobSectionHeader">
What We Offer</h3><ul><li>
Medical, Dental, and Vision Benefits</li><li>
401K Plan with a company match</li><li>
PTO based on an accrual system and 11 observed company holidays</li><li>
12 weeks of fully paid parental leave for the primary caregiver, and 6 weeks of fully paid leave for the secondary caregiver, for qualifying full-time employees.</li></ul>
Salary: $85K - $95k base, depending on experience</div>

Senior People Operations Associate

U.S. Bank

<div>At U.S. Bank, we&rsquo;re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at&mdash;all from Day One.<h2 class="jobSectionHeader">
Job Description</h2><div>
U.S. Bank is seeking a Commodity Derivatives Products Operations Senior Analyst with relevant experience that will contribute toward the success of our operational initiatives in the Derivatives space. This position reports to the Head of Derivatives Operation Back Office and will partner with business line, operations, technology, and compliance stakeholders to implement and maintain the operational solutions necessary to support commodity derivatives business buildup by creating effective procedures and controls for client onboarding, confirmations, settlements, and reporting processes. The Back Office Lead will also participate and/or lead various ad hoc projects, such as system upgrades and testing. The ideal candidate should help Head of Back Office to identify automation opportunities and areas of improvements.
RESPONSIBILITIES<ul><li>
Contribute to Back Office responsibilities including client onboarding, confirmations, settlements and cash reconciliations etc.</li><li>
Demonstrate deep understanding of commodity derivatives markets with in-depth knowledge of various derivative products (Swaps, Caps/Floors/Collars and Futures) including understanding of market price setting and cash payment calculations</li><li>
Demonstrate deep understanding of ISDA Definitions related to Confirmations.</li><li>
Hand on experience to build various processes and reporting and familiar with technology required to troubleshoot and resolve trade, cash settlement, confirmation and system configuration issues.</li><li>
Produce innovative ways to refine processes as a means of improving efficiencies allowing for both Commodity derivatives Front &amp; Back Office to adapt to the growing needs of the business</li><li>
Demonstrated ability to Lead multiple special projects and/or activities designed to resolve pain points for Front, Middle or Back Office teams, including Confirmation template development, Settlements, Reporting and application upgrades</li><li>
Collaborate with teams across Derivative Trading Front Office, Technology &amp; Operations Services, Compliance, Legal, Market Risk Management, Treasury, and Finance, to ensure transparent and aligned objectives with seamless resolution delivery</li><li>
Define and document business requirements and procedures to ensure all business rules are applied consistently across different technology solutions and user interfaces.</li><li>
Act as liaison between Commodity derivatives Front Office and Development, tracking and identifying open issues for upcoming Agile Sprint deliveries.</li><li>
Act as Business Line stakeholder accountable for validating test requirements in lower environments while simultaneously creating and testing a personal suite of test cases to ensure product deliverables meet expectations prior to go-live.</li><li>
Represent Back Office in both internal and external audits demonstrating operational understanding and compliance with various rules and regulations including Dodd-Frank, Volcker and Sarbanes-Oxley</li><li>
Successfully on-board and train staff ensuring they can support the daily needs of the business.</li><li>
Create and lead training and development programs conducted across various organizations within the bank specific to building the knowledge and understanding of derivatives.</li><li>
Process onboarding, settlement, confirmation, and configuration tasks as necessary in support of the Derivatives Products Group Rates and Commodity/Energy trading activity</li></ul>
Basic Qualifications</div><ul><li>
Bachelor's degree, or equivalent work experience</li><li>
Typically six or more years of related experience</li></ul><div></div><div>
Preferred Skills/Experience<ul><li>
In-depth knowledge and working experience of Commodity Derivatives market, asset classes, various derivative products offered and an inquisitive mind.</li><li>
Advanced proficiency with Excel Functions and VBA Knowledge is a plus.</li><li>
Strong understanding of Calypso or similar trading platform and how to navigate the software to batch files, track trade execution and reporting, and execute on-demand reports.</li><li>
Proficient ability to write, troubleshoot and implement macro enabled tools to improve process efficiencies.</li><li>
Experience with audit/regulatory issue management, response, and escalation.</li><li>
Demonstrated experience in the successful implementation of operational process change and improvement within capital markets operations.</li><li>
Strong process facilitation and project management skills.</li><li>
Strong presentation, relationship building, collaboration and negotiation skills.</li><li>
Self-motivated, highly organized, and able to work independently without direct supervision.</li></ul>
Location expectations:
This role requires working from a U.S Bank location three (3) or more days per week.
Must be located in or near Atlanta, GA</div>
If there&rsquo;s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members&rsquo; whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:<ul><li>
Healthcare (medical, dental, vision)</li><li>
Basic term and optional term life insurance</li><li>
Short-term and long-term disability</li><li>
Pregnancy disability and parental leave</li><li>
401(k) and employer-funded retirement plan</li><li>
Paid vacation (from two to five weeks depending on salary grade and tenure)</li><li>
Up to 11 paid holiday opportunities</li><li>
Adoption assistance</li><li>
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law</li></ul>
Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $111,605.00 - $131,300.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.</div>

Commodity Derivatives Products Operations Senior Analyst

U.S. Legal Support

Are you dependable, resilient, and highly organized? Do you enjoy problem-solving and excel at time management? U.S. Legal Support is seeking a Legal Documentation Specialist to join our legal services team in Chicago, Illinois. This role requires a keen eye for detail, strong communication skills, and the ability to manage records efficiently. If you thrive in a fast-paced environment and have a passion for organization, we want to hear from you! Location: Chicago, Illinois (Onsite) Schedule: Monday &ndash; Friday | 8:00 AM &ndash; 5:00 PM Key Responsibilities: File various media and maintain organized records. Retrieve and route requested files for internal and client needs. Maintain an accurate record checkout system. Create and manage electronic and imaged records. Scan documents into digital drop boxes. Apply Bates stamps to records for identification and tracking. Burn CDs, make copies, and bind produced documents for mailing to clients. Conduct quality checks to ensure accuracy before delivery. Qualifications: High School Diploma or GED required 1+ year of relevant work experience Strong attention to detail and organizational skills Ability to handle confidential documents with discretion Perks &amp; Benefits: We offer a comprehensive benefits package, including: ✨ Medical, Dental, and Vision Insurance ✨ Parental Leave ✨ LifeLock Identity Protection ✨ Employee Engagement Activities and More!

Production Specialist

Conexus Food Solutions

<div>Salary Range: 40,000 - 55,000 
Schedule: 5 Day Work Week (Onsite) 
Site Address: 6500 W 51st Chicago, IL 60638 
 
Who We Are
Conexus Food is a leader in the Asian food service industry, bringing a diverse range of ethnic cuisines, such as Chinese, Japanese, Korean, and Thai, to the table. Our corporate headquarters in Chicago is where we house our fully integrated food processing, manufacturing, logistics, and worldwide supply chain services all under one roof. With distribution centers spanning the US, over 2 million square feet of warehousing space, and a fleet of more than 1,000 trucks, we're the go-to when it comes to reliable delivery services.
At Conexus Food , we believe that teamwork and collaboration are the keys to success. We pride ourselves on maintaining the highest standards of integrity and honesty in everything we do and building strong relationships with our clients. We're looking for individuals who share our values and are committed to excellence. Join our team and contribute to our culture of collaboration and integrity while growing your own skills and expertise. Together, we'll deliver high-quality products and exceptional service to our clients and achieve great things.
Position Overview: 
We are seeking a results-driven Associate Strategic Sourcing Specialist to support our Corporate Category Manager in sourcing and managing key commodities. This position will focus on analyzing market trends, building supplier relationships, negotiating contracts, and ensuring supply chain stability. The ideal candidate will be a strategic thinker with strong analytical and communication skills, and a passion for the food and commodities space.
Key Responsibilities:<ul><li>
Assist in the development and execution of sourcing strategies for major commodity categories (e.g., dry goods, sweeteners, oils, grains, dairy, etc.)</li><li>
Issue and manage purchase orders across multiple commodities and customer segments</li><li>
Coordinate with the supply chain replenishment team to ensure timely fulfillment of demand via drop shipments to DCs and outside customers</li><li>
Support demand planning and inventory optimization through a strong understanding of MRP and replenishment principles</li><li>
Identify, evaluate, and manage supplier relationships to drive value, service, and innovation</li><li>
Monitor commodity markets and industry trends to inform buying decisions and risk management strategies</li><li>
Negotiate pricing, terms, and agreements to ensure cost competitiveness and security of supply</li><li>
Collaborate with internal teams including DC operations, sales, and finance to align procurement with operational needs</li><li>
Track and report key performance indicators (KPIs) such as cost savings, supplier performance, service levels, and inventory turns</li><li>
Maintain accurate documentation including contracts, specifications, supplier scorecards, and procurement records</li><li>
Help resolve supply disruptions, quality issues, and vendor performance concerns</li></ul>
Qualifications:<ul><li>
Bachelor&rsquo;s degree in Supply Chain, Business, Agriculture, Food Science, Economics, or a related field</li><li>
1+ year of experience in sourcing, procurement, supply chain, or commodity trading (food industry preferred)</li><li>
Demonstrated experience with purchase order management and coordinating drop shipments</li><li>
Solid understanding of MRP systems and replenishment processes</li><li>
Strong analytical and problem-solving skills; comfortable working with data and market indices (e.g., Urner Barry, USDA, CME)</li><li>
Excellent negotiation, communication, and relationship management skills</li><li>
Proficient in Microsoft Excel, ERP systems, and procurement software</li><li>
Ability to work in a fast-paced, evolving environment and manage multiple priorities</li><li>
Occasional travel to supplier sites and DCs as needed</li></ul>
Preferred Qualifications:<ul><li>
Experience in commodity markets</li><li>
Familiarity with logistics and freight coordination in a distribution environment</li><li>
Prior experience with foodservice or wholesale distribution</li></ul>
Benefits Offered:<ul><li>
Medical Insurance &ndash; Comprehensive coverage to help you and your family stay healthy.</li><li>
Dental Insurance &ndash; Preventive care and treatments to keep your smile bright.</li><li>
Vision Insurance &ndash; Coverage for eye exams, glasses, and contacts.</li><li>
Pet Insurance &ndash; Help ensure your furry friends are covered for unexpected medical expenses.</li><li>
Life Insurance &ndash; Financial protection for your loved ones in the event of the unexpected.</li><li>
401(k) Plan &ndash; Save for your future with access to a retirement savings plan.</li></ul><ul><li>
401(k) Retirement Plan with Company Match: Save for your future and grow your retirement savings with company contributions.</li><li>
Career development in a growing organization</li></ul> 
Sponsorship for Employment 
Conexus Food Solutions does not provide sponsorship for employment visa status (e.g. H-1B visa status). To be considered for permanent employment, applicants must be currently authorized to work in the United States on a full-time basis.
8OgOlfjlN4</div>

Associate Strategic Sourcing Specialist – Dry Food Commodities

<div>Job Summary:
The Internal Communications Senior Channel Specialist plays a key role in supporting the development, management and continuous improvement of BDO&rsquo;s internal communications channels, with a primary focus on the firm&rsquo;s digital employee experience platform, designed to boost engagement, productivity and retention. This position assists with platform configuration, operational execution and stakeholder coordination to ensure a successful rollout and sustained adoption. The role also supports day-to-day management of platform communications, content governance and usability improvements, ensuring information is accurate, accessible and aligned with business objectives.
The ideal candidate will have a strong understanding of modern intranet capabilities, user experience principles, platform analytics and digital workplace best practices to enable cohesive communications strategies, while also contributing to other communication channels as needed.
Job Duties:
Platform Implementation:
<ul><li>Supports configuration and deployment of communications-related features and modules in the employee experience platform to meet business needs
</li><li>Collaborates with platform vendor to address BDO&rsquo;s ongoing communications needs and bring new features/functionality, aligning with business requirements and project goals
</li><li>Assists with managing contributor permissions, monitors performance metrics and raises support tickets as needed
</li><li>Supports communications content migration and site setup in collaboration with Internal Communications and IT teams
</li><li>Documents platform-related communications workflows and contributes to training materials for internal users
</li><li>Works closely with communications content contributors and site administrators to gather requirements and provide guidance
</li><li>Coordinates with internal stakeholders/collaborators to conduct focus groups for usability testing and feedback to improve the user experience
</li><li>Partners with the project manager to ensure timely task completion
</li>Analyzes system and communications workflows to identify improvements 
<li>
</li></ul>Communications Channel Management:
<ul><li>Assists in executing communications content strategies using the employee experience platform, including calendars and article programming
</li><li>Organizes and structures communications content for easy navigation and accessibility
</li><li>Utilizes platform features (CMS, social tools, analytics) and applies basic web technologies for customization and troubleshooting
</li><li>Reviews platform usage data, tracks KPIs and partners with internal collaborators to conduct user research that guides enhancements and improves performance
</li><li>Applies UX design principles and supports personalization/targeting of content and features to improve engagement
</li><li>Fosters online community engagement and surfaces user feedback for continuous improvement
</li><li>Supports platform-related projects, feature implementations and change initiatives to drive employee adoption
</li><li>Troubleshoots issues, ensures accuracy and quality in all communications content and configurations
</li>Stays current with digital workplace technologies and best practices 
<li>
</li></ul>Change Management &amp; Adoption:
<ul><li>Assists with change management strategies and user adoption initiatives for new and existing communication channels
</li>Supports training and onboarding for the platform&rsquo;s communications-related contributors and end-users 
<li>
</li></ul>Other Responsibilities:
<ul><li>Creates and curates engaging, relevant communications content aligned with the firm&rsquo;s style, brand standards and governance policies
</li><li>Contributes to additional tasks and initiatives as needed to support Internal Communications goals
</li>Other duties as required 
<li>
</li></ul>Supervisory Responsibilities:
N/A 
<ul><li>
</li></ul>Qualifications, Knowledge, Skills, and Abilities:
Education:
<ul><li>Bachelor&rsquo;s degree and three (3) or more years of experience with digital workplace tools, intranet platforms or systems operations, required; major in Communications, Marketing, Digital Marketing, Information Systems, Business Administration, Computer Science, preferred; OR
</li>High School Diploma or equivalent and five (5) or more years of experience with digital workplace tools, intranet platforms or systems operations, required 
<li>
</li></ul>Experience:
<ul><li>Familiarity with web design principles and information architecture, required
</li>Prior experience working in a professionals services environment, preferred 
<li>
</li></ul>License(s)/Certification(s):
Certifications in project management or communications, preferred 
<ul><li>
</li></ul>Software:
<ul><li>Proficient in the use of Microsoft Office Suite, required
</li><li>Skilled in using analytics tools for communications channels, required
</li><li>Strong working knowledge of SharePoint and Microsoft 365 platforms, required
</li><li>Advanced knowledge of content management systems and intranet platforms such as Unily, preferred
</li>Experience with project management tools and agile methodologies, preferred 
<li>
</li></ul>Language(s):
N/A 
<ul><li>
</li></ul>Other Knowledge, Skills &amp; Abilities:
<ul><li>Strong organizational and communication skills
</li><li>Ability to work across teams and adapt to changing needs
</li><li>Empathy and user-focused mindset
</li><li>Clear communicator and active listener
</li><li>Strong problem-solving and critical thinking
</li><li>Team-oriented and flexible
</li><li>Ability to analyze data and provide insights
</li>Attention to detail and commitment to quality 
<li>
</li></ul>Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate&rsquo;s qualifications, experience, skills, and geography. 
 
National Range: $75,000 - $95,000
 
Maryland Range: $75,000 - $95,000
 
NYC/Long Island/Westchester Range: $75,000 - $95,000</div>
 <div>Join us at BDO, where you will find more than a career, you&rsquo;ll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world.
At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team. BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization.
BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm&rsquo;s success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm&rsquo;s success, with no employee contributions.
We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual. With industry knowledge and experience, a breadth and depth of resources, and unwavering commitment to quality, we pride ourselves on:
<ul><li>Welcoming diverse perspectives and understanding the experience of our professionals and clients
</li><li>Empowering team members to explore their full potential
</li><li>Our talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities
</li><li>Celebrating ingenuity and innovation to transform our business and help our clients transform theirs
</li><li>Focus on resilience and sustainability to positively impact our people, clients, and communities
</li><li>BDO Total Rewards that encompass so much more than traditional &ldquo;benefits.&rdquo; Click here to find out more!
</li></ul><ul><li>Benefits may be subject to eligibility requirements.
</li></ul>Equal Opportunity Employer, including disability/vets
<div><div>Click here to find out more!</div></div></div><div></div>

Internal Communications Senior Channel Specialist

Forward Air

<div>Vice President, Customs Brokerage Operations
Compensation: $180,000 - 200,000 Annually
Job Description:
The Vice President of Customs Brokerage Operations is the senior executive responsible for leading, scaling, and optimizing the company&rsquo;s U.S. customs brokerage network, including all bonded operations such as Foreign Trade Zones (FTZs), Container Freight Stations (CFS), bonded warehouses, and other CBP‑regulated facilities. This role ensures operational excellence, regulatory compliance, digital transformation, and customer experience across a multi‑site, multi‑service customs environment.
The VP serves as the enterprise&rsquo;s subject‑matter authority on customs operations, FTZ administration, and trade compliance, driving strategy, process standardization, and continuous improvement to support growth, profitability, and risk mitigation.
Key Responsibilities:
Strategic Leadership &amp; Operational Excellence<ul><li>
Lead national customs brokerage operations across all entry types (01, 11, 86, 51, 52, 06, etc.) and bonded environments (FTZ, CFS, IBEC, bonded warehouse).</li><li>
Develop and execute a multi‑year operational strategy aligned with company growth, digital transformation, and compliance priorities.</li><li>
Build scalable, standardized operating models, SOPs, KPIs, and governance frameworks across all brokerage and bonded facilities.</li><li>
Drive performance management, productivity, and cost optimization across all brokerage teams and bonded operations.</li></ul>
Bonded Facilities &amp; FTZ Management<ul><li>
Oversee the administration, compliance, and operational performance of all FTZ sites, including activation, inventory control, admissions, weekly entry processes, and CBP reporting.</li><li>
Ensure bonded warehouses, CFS operations, and other CBP‑regulated facilities maintain full compliance with 19 CFR requirements, security standards, and audit readiness.</li><li>
Partner with Trade Compliance, Legal, and IT to maintain robust inventory control systems (ICSS), zone automation tools, and recordkeeping programs.</li><li>
Lead relationships with local CBP ports, FP&amp;F, and regulatory agencies to maintain strong standing and proactively address issues.</li></ul>
Regulatory Compliance &amp; Risk Management<ul><li>
Serve as the senior operational authority on CBP regulations, PGA requirements, and trade compliance best practices.</li><li>
Ensure adherence to all regulatory requirements, including ACE, ABI, ISF, CTPAT, FTZ Board regulations, and bonded facility controls.</li><li>
Oversee internal audit programs, broker management systems, and corrective action plans.</li><li>
Maintain a strong compliance culture with disciplined classification, valuation, origin determination, and post‑entry processes.</li></ul>
Digital Transformation &amp; Automation<ul><li>
Partner with Technology teams to enhance digital capabilities, including automation of entry workflows, FTZ inventory systems, document ingestion, and exception management.</li><li>
Evaluate and implement new tools (AI/ML classification, OCR, API integrations, client portals) to improve speed, accuracy, and visibility.</li><li>
Drive data quality, reporting, and analytics to support operational decision‑making.</li></ul>
Client Experience &amp; Commercial Partnership<ul><li>
Ensure high‑quality service delivery, responsiveness, and compliance for key accounts, including FTZ and bonded‑facility customers with complex supply chains.</li><li>
Collaborate with Sales, Account Management, and Solutions Design to support new business, RFPs, and customer onboarding.</li><li>
Act as an executive sponsor for strategic clients requiring advanced customs, FTZ, or bonded‑facility expertise.</li></ul>
People Leadership<ul><li>
Lead, mentor, and develop a national team of licensed brokers, FTZ administrators, bonded facility managers, and operations leaders.</li><li>
Build a high‑performance culture focused on compliance, accountability, and continuous improvement.</li><li>
Ensure appropriate staffing, training, succession planning, and professional development across all sites.</li></ul>
Qualifications<ul><li>
10&ndash;15+ years of progressive leadership experience in U.S. customs brokerage operations, including direct oversight of bonded facilities and FTZs.</li><li>
Deep knowledge of CBP regulations, 19 CFR, FTZ Board regulations, and PGA requirements.</li><li>
Experience managing multi‑site brokerage operations with high‑volume, multi‑industry customer portfolios.</li><li>
Proven success leading digital transformation, automation initiatives, and operational standardization.</li><li>
Strong executive communication skills and ability to influence cross‑functional stakeholders.</li><li>
Licensed Customs Broker (LCB) required.</li><li>
FTZ Operator or Administrator experience strongly preferred.</li><li>
Experience in a 3PL, freight forwarder, or customs‑focused logistics environment.</li><li>
Ability to travel up to 25%.</li></ul>
Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated &ldquo;time-definite&rdquo; basis, delivering cargo at a specific time, but under less time-sensitive situations &ndash; supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete&reg; Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.

Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.

Ranked 3rd in Newsweeks 2022 &quot;Americas Most Trustworthy Companies&quot; publication</div>

Vice President, Customs Brokerage Operations

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