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operations specialist

Stella Stays

Who we areAt Stella Stays, we&rsquo;re not just another hospitality brand - we&rsquo;re building the future of living. We&rsquo;ve reimagined what it means to feel at home, creating tech-driven, beautifully designed spaces that people actually want to live in, whether for a few days or a few months.We started in 2019 with a bold vision, and in just a few years, we became leaders in the space, disrupting traditional hospitality with a fresh, forward-thinking approach. Our fully furnished homes across MENA are seamlessly bookable online, ready for instant move-in, and packed with everything from high-speed WiFi to world class amenities. No paperwork, no hassle - just modern, effortless living.Behind this vision is a team of ambitious, fast moving people who thrive in a high-growth environment. We think big, move fast, and build what&rsquo;s never been built before - together.If you&rsquo;re looking for a place where you can make things happen, grow your career, and be part of something truly game-changing, you&rsquo;ve found it. Welcome to the future. Welcome to Stella Stays.About the Role:As an Operations Specialist at Stella Stays, you'll be the backbone of our operations, ensuring everything runs smoothly and our properties are in top condition. You'll help implement property management strategies, oversee daily operations, and make sure we meet Stella&rsquo;s high standards.What You&rsquo;ll Do:<ul><li>Handle guest concerns and issues promptly to ensure they have the best experience.</li><li>Be available for emergencies to make sure guests are safe and well taken care of.</li><li>Prepare and share reports, and respond quickly to requests.</li><li>Oversee daily property operations, including managing budgets and keeping things on track.</li><li>Ensure all tasks are completed on time, following SLAs.</li><li>Keep all records accurate and updated daily.</li><li>Work with approved service providers for maintenance, renovations, and repairs&mdash;getting quotes, managing the work, and staying within budget.</li><li>Understand the roles of service providers to make sure everything runs smoothly.</li><li>Help meet goals on budget, offering cost-effective solutions.</li><li>Focus on improving guest satisfaction with clear communication and problem-solving.</li><li>Look for ways to improve processes and make everything more efficient.</li><li>Build strong relationships with suppliers for smooth operations and service.</li></ul>Requirements<ul><li>2-3 years of experience in operations or facilities management.</li><li>Strong background in property management and daily operations.</li><li>Excellent communication, leadership, and budget management skills.</li><li>Experience working with maintenance, renovation, and managing suppliers.</li><li>Good communication and negotiation abilities.</li><li>Comfortable using Microsoft Office Suite and other tools.</li></ul>If you're up for a fast-paced, growing environment and excited about making an impact, we'd love to hear from you. Apply now and join us on this exciting journey!Job Type: Full-time

Operations Specialist

ABDULLAH BIN TALEB FOR SWIMMING POOLS

أخصائي موارد بشرية (HR Operations Specialist)تعلن شركة رائدة عن توفر شاغر وظيفي بمسمى أخصائي موارد بشرية &ndash; قسم العمليات (HR Operations)، للانضمام إلى فريق العمل والمساهمة في تطوير وتحسين إجراءات الموارد البشرية.المتطلبات:<ul><li>سعودي الجنسية </li><li>خبرة عملية لا تقل عن سنتين بقسم العمليات في مجال الموارد البشرية</li><li>معرفة شاملة بإجراءات الموارد البشرية (، العقود، الرواتب، الاجازات, الحضور والانصراف، إنهاء الخدمات).</li><li>إلمام جيد بأنظمة العمل واللوائح ذات العلاقة.</li><li>خبرة في استخدام أنظمة الموارد البشرية (HR Systems).</li><li>مهارات تنظيم عالية ودقة في العمل.</li><li>مهارات تواصل فعّالة والعمل ضمن فريق</li></ul>المهام الوظيفية:<ul><li>تنفيذ وإدارة عمليات الموارد البشرية اليومية.</li><li>إعداد ومراجعة عقود الموظفين وتحديث البيانات.</li><li>متابعة الحضور والانصراف والإجازات.</li><li>التنسيق مع قسم الرواتب لضمان دقة العمليات.</li><li>تطبيق السياسات والإجراءات الداخلية.</li><li>دعم الموظفين والإجابة على استفساراتهم.</li></ul>المميزات:<ul><li>راتب تنافسي.</li><li>بيئة عمل احترافية ومحفزة.</li><li>فرص للتطوير والنمو الوظيفي.</li></ul>Job Type: Full-timeWork Location: In person

أخصائي موارد بشرية (HR Operations Specialist)

Deutsche Bank

<div>
 
 Position Overview
 
 
 
 
 Details of the Division and Team:
 
 
 
 The Private Bank (PB) combines Deutsche Bank&rsquo;s private client&rsquo;s business in Germany and its international business with private and commercial clients together with Wealth Management in a single division.
 
 
 As a trusted partner of high-net-worth individuals and companies, family offices and foundations, we create lasting value for our clients by developing tailor-made solutions such as wealth planning, asset management with individual risk management, loans and deposits. All this is possible thanks to our global network and our many years of experience.
 
 
 
 What we will offer you:
 
 
 
 A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That&rsquo;s why we are committed to providing an environment with your development and wellbeing at its center.
 
 
 
 You can expect:
 
 
 
 <ul>
 <li>
 Life Insurance
 </li>
 <li>
 Accidental Death Insurance
 </li>
 <li>
 Permanent Partial Disability Insurance
 </li>
 <li>
 Private Medical Insurance for you, your spouse and dependent children
 </li>
 <li>
 Flexible working arrangements
 </li>
 <li>
 30 days of annual paid leave, plus public holiday &amp; Flexible Working Arrangement
 </li>
 <li>
 DB contributions to Employee Workplace Savings "Gosi&rdquo; plan (for Saudi nationals only)
 
 
 
 </li>
 </ul>
 
 Your key responsibilities:
 
 
 
 As an Operations Specialist, you will support the Private Banking business for Saudi Arabia &ndash; specifically the DSSA platform. The role holder will work closely with the local Front Office team (Business Heads, Relationship Managers (RM), Client Service Executives, Investment Manager), Compliance, Legal, Anti Financial Crime (AFC) and Business Management Team.
 
 
 <ul>
 <li>
 Support the Front Office throughout the complete new customer adoption process, coordinating, and reviewing of legal documentation, ensuring accurate account creation in DB systems, and participating in meetings to support complex account structures and Know Your Client requirements.
 </li>
 <li>
 Collaborate closely with the Front Office, COO, and relevant stakeholders to implement new products, support business growth, manage client data modifications, oversee account closures, and deliver best‑in‑class client service.
 </li>
 <li>
 Provide and oversee critical operational services enabling the delivery of innovative and complex financial products, ensuring compliance with all applicable regulations and internal policies, while proactively tracking operational progress and following up with RMs/IMs.
 </li>
 <li>
 Participate in the continuous assessment of onboarding and static data processes, recommending and implementing enhancements to improve efficiency, robustness, and overall operational quality.
 </li>
 <li>
 Advise on process exceptions and complexities, offering comprehensive expertise and ensuring effective alignment with operational and regulatory standards.
 </li>
 <li>
 Collaborate with offshore Wealth Management teams to ensure seamless service delivery and operational support across locations.
 </li>
 <li>
 Offer subject matter expertise and work with the Agile organization to implement projects.
 </li>
 <li>
 Take on additional responsibilities aligned with personal development, and performing any other tasks assigned by the team supervisor.
 
 
 
 </li>
 </ul>
 
 W
 
 
 hat we look for:
 
 
 
 <ul>
 <li>
 Motivated professional who like to work in a team, have excellent interpersonal skills and willingness to learn.
 </li>
 <li>
 You should not only be passionate about financial topics and the capital market but also have a strong interest in expanding your knowledge on Private Bank business.
 </li>
 <li>
 You can build on your outstanding academical achievements and benefit from working in a professional and diverse environment with some of the best minds in banking.
 
 
 
 </li>
 </ul>
 
 Your skills and experience:
 
 
 
 <ul>
 <li>
 Education: Bachelor degree in economic or financial a must - Master degree a plus.
 </li>
 <li>
 Language: Fluent English skills compulsory
 </li>
 <li>
 Experience: 3 to 5 years of experience ideally in Operations in an International Private Bank.
 </li>
 <li>
 MS Office Proficiency: Advanced skills in using Excel/PowerPoint/Word
 </li>
 <li>
 Communication Skills: Excellent written and verbal communication skills for interacting with diverse stakeholders.
 </li>
 <li>
 Interpersonal Skills: Ability to build relationships, work effectively in teams, and collaborate with others across different locations.
 </li>
 <li>
 Problem-Solving Skills: Ability to identify and solve problems, often under pressure.
 </li>
 <li>
 Time Management: Ability to prioritize tasks, manage time effectively, and meet deadlines.
 </li>
 <li>
 Adaptability: Willingness to learn new skills and adjust to changing priorities and situations.
 </li>
 <li>
 Analytical skills: Superior analytical skills (including data analysis) as well as being detail-oriented on both strategy and execution.
 
 
 
 </li>
 </ul>
 
 How we&rsquo;ll support you:
 
 
 
 <ul>
 <li>
 Flexible working to assist you balance your personal priorities
 </li>
 <li>
 Coaching and support from experts in your team
 </li>
 <li>
 A culture of continuous learning to aid progression
 </li>
 <li>
 A range of flexible benefits that you can tailor to suit your needs
 </li>
 <li>
 Training and development to help you excel in your career
 
 
 
 </li>
 </ul>
 
 About us and our teams:
 
 
 
 Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.
 
 
 
 Deutsche Bank &amp; Diversity
 
 
 
 Our values define the working environment we strive to create &ndash; diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
 
 
 We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.
</div>

Private Bank – Operations Specialist, DSSA - Associate

HungerStation | هنقرستيشن

<div>
 HungerStation is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 Product Operations
 
 
 
 <ul>
 <li>
 Work closely with Product, Engineering in ensuring that product features are properly tested before go live
 </li>
 <li>
 Build strong stakeholder management skills to be able to effectively manage business requests
 </li>
 <li>
 Work with the product teams in OKR planning, being part of the product discovery process
 </li>
 <li>
 Develop a good understand of business KPIs in order to be able to deliver business value in partnership with our Operations teams - Logistics, Sales, Service
 </li>
 <li>
 Vendor integrations: enable the go-live of partner vendors on the platform after proper integration is done
 </li>
 <li>
 Work closely with Engineering and Vendor teams to support POS API integrations.
 </li>
 <li>
 Analyze data and performance metrics to make informed decisions, track progress, and optimize program outcomes
 </li>
 <li>
 Build dashboards and reports that can help with better insights for the teams on ongoing projects.
 </li>
 <li>
 Continuously assess and enhance operational processes, identifying areas for improvement and efficiency gains
 </li>
 <li>
 Manage program budgets, including cost forecasting and expense control
 </li>
 <li>
 Provide regular reports and updates to senior management on the progress of programs, key performance indicators, and financial results
 </li>
 <li>
 Innovation: stay up to date with industry trends and emerging technologies to recommend and implement innovative solutions that can enhance the food delivery business.
 
 
 </li>
 </ul>
 
 Cross team Collaboration
 
 
 
 Collaborate with teams such as product, tech, logistics, commercial, and customer support to ensure alignment and successful execution
 
 
 
 Stakeholder Management
 
 
 
 <ul>
 <li>
 Work with local stakeholders to understand operational blockers to achieve KPIs and engage with central teams and other internal stakeholders to get the right support and execution to improve overall operational performance
 </li>
 <li>
 Own and manage project plans, timelines, and budgets for new initiatives or improvements with regular updates for internal teams for better visibility and impact.
 
 
 </li>
 </ul>
 
 Strategy &amp; Planning
 
 
 
 <ul>
 <li>
 Contribute to the development and execution of the Division&rsquo;s ABCs and OKRs, while ensuring alignment with other Functions' heads.
 </li>
 <li>
 Make critical decisions that support the Division's strategic and tactical direction.
 </li>
 <li>
 Measure and track relevant OKRs and metrics to ensure the achievement of goals and take corrective actions when necessary.
 
 
 </li>
 </ul>
 
 Demonstrating Strong Work Ethic
 
 
 
 <ul>
 <li>
 Follow all relevant policies, procedures, and processes for the daily work to be carried out in a consistent manner
 </li>
 <li>
 Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness
 </li>
 <li>
 Uphold a high-performance working environment and promote HungerStation Values, being a role model for peers
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 4 -5 years of operational experience in an e-commerce or food/tech industry (preferably 2 years in a senior role)
 </li>
 <li>
 Deep problem solving skills and very strong at hypothesis formulation for crafting solutions
 </li>
 <li>
 Experience in Analyzing and validating API payloads, requests, and responses for accuracy and compliance and to support Integrations.
 </li>
 <li>
 Experience in building operational processes and defining improvements across the journey
 </li>
 <li>
 Experience with project management and a deep understanding of prioritization and criticality of deadlines
 </li>
 <li>
 Ability to build relationships, motivate peers, and manage upwards
 </li>
 <li>
 Strong product sense to be able to deeply understand our ecosystem, and collaborate with Product teams on relevant topics
 </li>
 <li>
 Strong Data analytics experience
 </li>
 <li>
 Hands-on experience with tools such as Tableau, and Looker Studio will be an advantage
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 What We offer:
 
 
 
 <ul>
 <li>
 We offer relocation support globally to our permanent employees.
 </li>
 <li>
 Exchange ideas and meet 2000+ colleagues from different teams within Delivery Hero in our active guilds and through our global tech and product community.
 </li>
 <li>
 Develop your skills with your personal educational budget for conferences and external training.
 </li>
 <li>
 Access our e-learning platform LinkedIn and participate in our various in-house training programs
 </li>
 <li>
 And much more&hellip;
 </li>
 </ul>
</div>

Product Operations Senior Specialist

Noon - The Social Learning Company

<div>
 Shaping the Next Gen Schools
 
 
 We&rsquo;re on a mission to radically change the way students learn. We believe in solving hard problems, and we play to win&mdash;we measure progress by revenues, students, and learning gains. Our approach? Build high-performing teams, giving them the freedom to dream big and execute boldly.
 
 
 Today, we&rsquo;re building the next generation of schools in Saudi Arabia. We believe every student deserves world-class teachers. And to make it happen, we&rsquo;re reimagining everything about education: from cutting-edge tech to peer learning and physical spaces that spark curiosity.
 
 
 Hybrid brings digital star teachers directly into school buildings, and amplifies the experience through peer to peer learning and AI. We ran this model for a year with two schools and the results were so overwhelming that we expanded to 18 private and 10 public schools in our second year of operations. The verdict is clear: students don't just tolerate hybrid, they love it.
 
 
 Learn more about us:
 
 
 
 About Noon
 
 
 
 We&rsquo;re on a mission to radically change the way students learn.
 
 10+ Years of Impact -
 
 Started with a simple idea&mdash;access to the best teachers shouldn&rsquo;t be a luxury, and learning should energise, not drain you. We believe in solving hard problems, and we play to win&mdash;we measure progress by revenues, students, and learning gains. Our approach? Build high-performing teams, giving them the freedom to dream big and execute boldly.
 
 
 
 Today, we&rsquo;re building the next generation of schools in Saudi Arabia.
 
 We believe every student deserves world-class teachers. And to make it happen, we&rsquo;re reimagining everything about education: from cutting-edge tech to peer learning and physical spaces that spark curiosity.
 
 
 We&rsquo;re aiming for an IPO, and the product you&rsquo;ll build is core to getting us there. The scale is real. We expanded to 28 schools in our second year of operations, and we're expanding to 100+ schools around the Kingdom in the near future.
 
 
 Hear about our vision directly from our CEO
 
 here
 
 .
 
 
 Learn more about us:
 
 here
 
 
 
 
 Now:
 
 We&rsquo;re laser-focused on reinventing schools in Saudi Arabia. We&rsquo;re accelerating rapidly, well-funded, and profitable.
 
 
 
 Office:
 
 Full-time, Riyadh-based. We&rsquo;ve got a sweet office near the Boulevard, and we&rsquo;d love to have you in it.
 
 
 The Role
 
 
 As
 
 Staffing Experience Specialist
 
 , you own the
 
 day-to-day operational systems that power Noon&rsquo;s school teams
 
 &mdash; teachers, classroom supervisors, school leads, and school managers.
 
 
 You are responsible for making sure staff operations
 
 work cleanly and consistently at scale
 
 : onboarding happens on time, roles are clear, performance processes run, data is accurate, and offboarding is compliant.
 
 
 You work closely with
 
 School Operations, Staffing, Learning, and People teams
 
 to ensure school staff are set up correctly, supported continuously, and managed through clear, enforceable processes.
 
 
 What you&rsquo;ll do
 
 
 <ul>
 <li>
 Run and standardise staff onboarding
 
 
 </li>
 </ul>
 Own onboarding execution for all school-based roles:
 
 
 <ul>
 <li>
 ensure contracts, documentation, and system access are completed
 </li>
 <li>
 ensure staff understand role expectations, reporting lines, and policies
 </li>
 <li>
 reduce ramp-up time and early confusion
 
 
 </li>
 </ul>
 Continuously improve onboarding checklists, timelines, and SOPs so onboarding works reliably across all schools.
 
 
 <ul>
 <li>
 Build and enforce core staff operations
 
 
 </li>
 </ul>
 Create, maintain, and enforce SOPs for:
 
 
 <ul>
 <li>
 onboarding and offboarding
 </li>
 <li>
 performance management cycles
 </li>
 <li>
 internal movements and role changes
 
 
 </li>
 </ul>
 Ensure these processes are:
 
 
 <ul>
 <li>
 followed by schools
 </li>
 <li>
 documented and auditable
 </li>
 <li>
 practical for on-the-ground execution
 
 
 </li>
 </ul>
 You are accountable for fixing breakdowns &mdash; not just documenting them.
 
 
 <ul>
 <li>
 Own staff data, compliance, and offboarding
 
 
 </li>
 </ul>
 Manage accurate staff records across HR systems:
 
 
 <ul>
 <li>
 contracts, role data, reporting lines
 </li>
 <li>
 onboarding and exit documentation
 
 
 </li>
 </ul>
 Run offboarding processes end-to-end to ensure:
 
 
 <ul>
 <li>
 compliance with KSA labor laws
 </li>
 <li>
 clean handovers for schools
 </li>
 <li>
 no loose ends in data or documentation
 </li>
 <li>
 Fix operational gaps in school staffing
 
 
 </li>
 </ul>
 Use feedback from school teams and ops data to identify:
 
 
 <ul>
 <li>
 recurring confusion in roles or ownership
 </li>
 <li>
 delays or failures in staff processes
 </li>
 <li>
 breakdowns between central teams and schools
 
 
 </li>
 </ul>
 Translate issues into
 
 clear process fixes
 
 , tighter SOPs, or better execution &mdash; not one-off workarounds.
 
 
 <ul>
 <li>
 Work cross-functionally to keep schools running
 
 
 </li>
 </ul>
 Partner daily with:
 
 
 <ul>
 <li>
 School Ops to unblock execution issues
 </li>
 <li>
 Staffing to align hiring and school needs
 </li>
 <li>
 Learning to ensure staff setup supports instructional delivery
 
 
 </li>
 </ul>
 Support people initiatives tied directly to operations, such as:
 
 
 <ul>
 <li>
 performance cycles
 </li>
 <li>
 role progression frameworks
 </li>
 <li>
 recognition tied to execution quality
 
 
 </li>
 </ul>
 What we&rsquo;re looking for
 
 
 <ul>
 <li>
 Roughly 3+ years of experience in Operations, People Ops, or HR Operations
 </li>
 <li>
 Strong execution mindset &mdash; you run processes end-to-end
 </li>
 <li>
 Comfortable working with frontline, multi-site teams
 </li>
 <li>
 High attention to detail with a bias toward action and follow-through
 
 
 </li>
 </ul>
 
 Tools:
 
 
 
 <ul>
 <li>
 Confident in Excel / Sheets and HR systems
 </li>
 <li>
 Strong at writing and maintaining SOPs
 </li>
 <li>
 Clear, direct communicator with schools and central teams
 
 
 </li>
 </ul>
 ➕ Bonus Points If You:
 
 
 <ul>
 <li>
 Experience supporting school-based or frontline staff
 </li>
 <li>
 Familiarity with KSA labor compliance
 </li>
 <li>
 Background in education or multi-location operations
 
 
 </li>
 </ul>
 Why Work at Noon
 
 
 
 Own execution at scale
 
 &mdash; run the operational backbone of school staffing.
 
 
 
 Operate at the center of the system
 
 &mdash; people, ops, and delivery intersect here.
 
 
 
 Move fast with real impact
 
 &mdash; your work directly affects how schools function every day.
 
 
 
 Be part of the transformation
 
 &mdash; help build the operational engine behind Saudi&rsquo;s next-gen schools.
 
 
 We&rsquo;re building a new operating system for learning. If you&rsquo;re someone who loves clean ops, tight execution, and fixing what&rsquo;s broken &mdash; we want to talk to you.
 
 
 
 Benefits
 
 
 
 In addition to a competitive base salary, we offer:
 
 
 <ul>
 <li>
 Employee Stock Ownership Plan (ESOP)
 </li>
 <li>
 21 days of annual leave
 </li>
 <li>
 Full premium Medical coverage including Family Dependent
 
 
 </li>
 </ul>
 Noon Academy is the leading edtech platform in the Middle East, with over 14 million students and teachers using our app to learn, teach, and collaborate. We have recently raised $41 million in Series B funding to expand our reach and impact in the region and beyond. We are on a mission to transform the physical classroom experience by introducing our highly engaging social, group-based learning and AI to make learning fun and improve learning efficacy. Our ultimate goal is to provide access to the best teachers to every student even if that teacher is only available virtually. We believe we can do this if we blend AI, peer-to-peer learning, and a carefully designed physical space.
</div>

Schools Staffing Experience Specialist - Saudi National

Red Sea Global

<div><div><div><div><div>Division: Land Operations
</div></div></div></div><div><div><div><div>Department: Land Operations
</div></div></div></div><div><div><div><div>Company: Coastal Transportation Services Company
</div></div></div></div><div><div><div><div>Division: Land Operations

Department: Land Operations

Company: Coastal Transportation Services Company 


Redefining Land, Air, and Sea Travel&hellip; Elevating Destinations. 


Coastal Transportation Services Company, a subsidiary of Red Sea Global, provides Transportation services at our Red Sea destination and is part of the Red Sea Global Group of companies. We specialize in providing transportation services to our Red Sea destination. As a subsidiary, Coastal Transportation Services Co. benefits from shared strategic goals and collaborative initiatives within the Red Sea Global group of companies, enhancing our ability to serve our clients effectively. 


Are you ready to transform the future of transportation? At Coastal Transportation Services Co., we are driven by innovation, creativity, and a passion for redefining transportation. Our team is shaping the future with cutting-edge projects, from autonomous vehicles to sustainable transportation solutions. 


We are seeking forward-thinking individuals eager to collaborate in a dynamic, fast-paced environment where ideas become reality. Join us in revolutionizing transportation and creating a smarter, more sustainable world&mdash;one innovation at a time. 


Join our visionary team and help shape the future of transportation! 


Job Purpose: 


The Specialist supports the commercial, administrative, and coordination activities required for the effective delivery of Corporate Mobility Services across all properties. The role ensures accurate commercial documentation, structured communication, timely issuance of quotations and invoices, contract and T&amp;C management, helpdesk coordination, and smooth communication with internal and external stakeholders. This position forms the administrative backbone of the department, ensuring high-quality documentation, governance consistency, and strong alignment with Finance, Procurement, Operations, and internal clients. 


KEY RESPONSIBILITIES 


1. Commercial Support &amp; Quotation Management
<ul>
<li>Prepare, issue, and track all commercial quotations submitted to internal and external clients.</li>
<li>Ensure quotations reflect accurate pricing, assumptions, scope, and service descriptions.</li>
<li>Maintain an up-to-date quotation log, monitoring follow-ups, approvals, and closures.</li>
<li>Support commercial clarifications and provide required documentation to stakeholders.</li></ul> 


2. Invoicing Coordination &amp; Financial Administration
<ul>
<li>Coordinate with Finance to ensure timely issuance of all invoices related to Corporate Mobility Services.</li>
<li>Validate service records, supporting documents, and logs prior to invoicing.</li>
<li>Track invoice status and escalate delays or discrepancies when needed.</li>
<li>Ensure financial documentation aligns with commercial terms and delivery records.</li></ul> 


3. Contract Management &amp; Governance Support
<ul>
<li>Support the coordination and administration of all contracts related to mobility services.</li>
<li>Assist in drafting, updating, and issuing Terms &amp; Conditions (T&amp;Cs) for Corporate Mobility Services.</li>
<li>Support the creation, maintenance, and distribution of Standard Operating Procedures (SOPs) and Management Plans.</li>
<li>Ensure all commercial governance documents are properly version-controlled and filed.</li></ul> 


4. Help Desk &amp; Service Coordination (Admin-Focused)
<ul>
<li>Coordinate the Corporate Mobility Services helpdesk, ensuring requests are logged, assigned, and followed up.</li>
<li>Track progress and ensure timely closure of service requests.</li>
<li>Maintain dashboards and status reports for management.</li>
<li>Escalate recurring issues or delays for corrective action.</li></ul> 


5. Reporting, Data Management &amp; Documentation
<ul>
<li>Compile, format, &amp; maintain reports related to quotations, contracts, invoicing, helpdesk activity and service delivery.</li>
<li>Maintain accurate databases and logs supporting commercial and administrative processes.</li>
<li>Support the development of presentations, briefings, and internal communications for mobility services.</li>
<li>Ensure documentation is consistently organized and aligned with corporate standards.</li></ul> 


6. Templates &amp; Stakeholder Communication Tools
<ul>
<li>Create, update, and issue communication templates required for mobility services stakeholders.</li>
<li>Maintain and enhance templates for: Commercial quotations &bull; Terms &amp; Conditions (T&amp;Cs) &bull; Invoices and invoice covers &bull; Catalogs of services &bull; Service request forms &bull; Standard letters, notices, and client comms</li>
<li>Coordinate with the ServiceNow team to develop, update, and quality-check: Service descriptions &bull; Workflows &bull; User guidance texts &bull; Portal notifications and messaging</li>
<li>Ensure all templates remain up-to-date, clear, consistent, and aligned with brand and corporate standards.</li></ul> 


7. Internal Communications &amp; Stakeholder Coordination
<ul>
<li>Draft and coordinate internal announcements, memos, and updates related to Corporate Mobility Services.</li>
<li>Ensure structured communication flow between Corporate Mobility Services and internal departments (Finance, Procurement, Operations, etc.).</li>
<li>Participate in internal meetings, preparing minutes, follow-ups, and documentation.</li>
<li>Work closely and consistently with Managers and Heads of Sections to ensure alignment on priorities, processes, commercial decisions, documentation needs, and service requirements.</li>
<li>Foster strong and collaborative working relationships across all departments and levels.</li></ul> 

<div>
PROFILE REQUIREMENTS 
<ul><li>Experience in administration, commercial coordination, contract management, or mobility-related services.</li><li>Strong organizational and documentation skills with high attention to detail.</li><li>Ability to handle multiple priorities with accuracy and timeliness.</li><li>Strong written and verbal communication skills.</li><li>Comfortable working in a structured, process-driven environment.</li><li>Proficiency in MS Office (Excel, PowerPoint, Outlook); familiarity with ServiceNow is a plus.</li></ul></div></div></div></div></div></div>

Specialist - Commercial Operations

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 ROLE SUMMARY
 
 
 
 The Logistics Specialist will be responsible for day-to-day operational supply chain and logistics of Majid Al Futtaim Lifestyle in order to maximize the process efficiency and productivity. The role will be responsible for a seamless supply chain and logistics operations that meet the business objectives while being time and cost efficient.
 
 
 
 
 
 
 ROLE PROFILE
 
 
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 Execute the end-to-end supply chain activity for the assigned area (Merchandise).
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 Manage and maintain the &ldquo;Request for Quotation-RFQ&rdquo;, as per the ETE process and the SLAs approved by the compliance team
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 Registration of products in concern regularity bodies and ensure that all certificates are up to date.
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 Validate all Service providers invoices to ensure that charges are consistent with the agreed terms.
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 Submit billing invoices in relevant systems and make sure this is being processed by FSSC on time.
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 Monitor daily replenishments to stores/launch deliveries/store returns/orders and deliveries of Merchandise/non-Merchandise items and based on VM, Marketing requirements.
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 Provide exemplary customer service to all stakeholders by providing relevant and timely information for sound business decisions.
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 Maintain strong professional relationships with internal and external stakeholders.
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 REQUIREMENTS
 
 
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 Bachelor&rsquo;s Degree in supply chain/logistics or relevant field.
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 3 - 5 years&rsquo; experience in supply chain/logistics.
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 Exposure to a high-volume transaction multi-site retail organization will be an advantage.
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 Computer literacy in Microsoft Office including Word, PowerPoint &amp; Excel
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 Effective communication skills
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 Detail oriented
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 WHAT WE OFFER
 
 
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 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
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 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
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 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
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Logistics & Fulfilment Specialist

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