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operations specialist

F.I.C

Job description:Job Title: HR Operations Specialist Location: Riyadh, Saudi Arabia Experience: 1&ndash;2 YearsJob Summary: We are looking for a detail-oriented HR Operations Specialist with 1&ndash;2 years of experience to support HR operations and administrative functions. The ideal candidate will ensure smooth HR processes, accurate records, and effective coordination between HR and operations.Key Responsibilities:<ul><li>Maintain and update employee records, contracts, and HR documentation</li><li>Handle onboarding and offboarding processes</li><li>Coordinate with payroll team (attendance, leaves, and basic payroll inputs)</li><li>Support recruitment coordination (interviews, scheduling, follow-ups)</li><li>Manage HR systems and ensure data accuracy</li><li>Assist in employee relations and respond to HR queries</li><li>Ensure compliance with company policies and labor regulations</li><li>Support daily HR operations and internal coordination</li></ul>Requirements:<ul><li>1&ndash;2 years of experience in HR operations or HR administration</li><li>Basic knowledge of HR processes and labor regulations</li><li>Strong organizational and administrative skills</li><li>Good communication skills</li><li>Proficiency in MS Office</li></ul>Preferred:<ul><li>Experience in outsourcing/manpower companies</li><li>Familiarity with the Saudi labor market</li><li>Bachelor&rsquo;s degree in HR, Business Administration, or related field</li></ul>Work Location: In personPay: ﷼3,500.00 - ﷼4,000.00 per monthWork Location: In person

HR Operations Specialist

interpay

<div>
 
 
 Job Title. Sales Operations Specialist
 
 
 
 
 Location. Riyadh, Saudi Arabia
 
 
 
 
 
 
 
 About the Role
 
 
 
 Interpay is hiring a Sales Operations Specialist&nbsp;to support the commercial team with structured reporting, clear processes, and effective coordination between sales, onboarding, operations, and IT.
 
 
 The role ensures accurate sales data, manages documentation flow, supports pipeline reviews, and tracks the progress of deals from initial commitment to activation.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Sales Operations
 
 
 <ul>
 <li>
 Monitor sales performance by product, channel, and salesperson.
 </li>
 <li>
 Maintain accurate sales data and follow up with the sales team on missing or inconsistent information.
 </li>
 <li>
 Prepare monthly and quarterly KPI reports and performance summaries.
 </li>
 <li>
 Track pipeline status, deal stages, and risk indicators.
 </li>
 <li>
 Maintain a central library of sales presentations, proposals, and commercial templates.
 </li>
 <li>
 Ensure sales materials use the latest approved content, structure, and branding.
 </li>
 <li>
 Prepare commercial agreements and coordinate the required internal and external signatures from relevant stakeholders until completion.
 </li>
 <li>
 Maintain an organized and secure archive of executed agreements and related approvals.
 </li>
 <li>
 Maintain the checklist of required documents for merchant onboarding and confirm completion before handover.
 </li>
 <li>
 Track sales activities, including meetings, follow-ups, and progress indicators, through CRM reports.
 </li>
 </ul>
 
 
 
 
 
 Cross Department Coordination
 
 
 <ul>
 <li>
 Support smooth handover of deals between sales, onboarding, operations, and IT.
 </li>
 <li>
 Monitor the flow of each deal and confirm all required documents are included before onboarding receives the case.
 </li>
 <li>
 Track activation progress and follow up on blockers with relevant teams.
 </li>
 <li>
 Share status updates with the Chief Business Officer and the commercial team.
 </li>
 </ul>
 
 
 
 
 
 Reporting and Reviews
 
 
 <ul>
 <li>
 Use predefined CRM views and reports to support weekly and monthly sales reviews.
 </li>
 <li>
 Prepare clear summaries and presentation material for internal and external meetings.
 </li>
 <li>
 Run periodic data accuracy checks and notify relevant team members of any inconsistencies.
 </li>
 </ul>
 
 
 
 
 
 Process and Documentation Control
 
 
 <ul>
 <li>
 Maintain updated documentation for sales processes, handover steps, and commercial workflows.
 </li>
 <li>
 Coordinate internal commercial meetings, prepare agendas, and track resulting action items.
 </li>
 <li>
 Distribute updated sales assets, product sheets, and pricing documents to the sales team.
 </li>
 <li>
 Track go-live dates for new merchants and prepare activation summaries for management.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Finance, Marketing, or related field.
 </li>
 <li>
 2 to 3 years of experience in sales operations, commercial coordination, or a similar role.
 </li>
 <li>
 Strong Excel skills for analysis and reporting.
 </li>
 <li>
 Strong PowerPoint skills for preparing presentations and summaries.
 </li>
 <li>
 Experience using CRM systems as part of daily work.
 </li>
 <li>
 Clear written and spoken English and Arabic.
 </li>
 <li>
 High attention to detail and reliability with deadlines.
 </li>
 <li>
 Knowledge of payments, merchant onboarding, or fintech is an advantage.
 </li>
 </ul>
 
 
 
 
 
 Interested candidates are invited to apply through LinkedIn or share their CV with&nbsp;
 
 hr@inyerpay.sa&nbsp;&nbsp;with the subject &ldquo;Sales Operations Officer&rdquo;
 
</div>

Sales Operations Specialist

Prime Gate

<div><h3 class="jobSectionHeader">Job Description</h3>
We are looking for a fresh graduate to join our HR team as an HR Operations Specialist under the Tamheer Program. The role focuses on supporting daily HR operations while gaining hands-on experience in a professional work environment.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>
Support day-to-day HR operations</li><li>
Maintain and update employee records and data</li><li>
Assist in preparing regular HR reports</li><li>
Coordinate internally on HR administrative matters</li><li>
Support organizing and improving HR processes and documentation</li><li>
Provide coordination and support for initiatives aimed at increasing Saudization rates</li></ul><h3 class="jobSectionHeader">
Requirements</h3><ul><li>
Fresh graduate (Bachelor&rsquo;s degree in HR, Business Administration, or related field)</li><li>
Eligible for Tamheer Program</li><li>
Good communication skills</li><li>
Willingness to learn and develop</li><li>
Basic knowledge of Microsoft Office</li></ul></div>

HR Operations Specialist (Tamheer)

Ingram Micro

<div>It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
Join Us at the Forefront of Distribution!
Who We Are: We are the business behind the world&rsquo;s brands. At Ingram Micro, we&rsquo;re redefining distribution and reaching nearly 90% of the world's population. With operations in 57 countries and approximately 24,000 associates, we help businesses run better, grow faster, and achieve their sustainability goals. It's fun to work in a company where people truly BELIEVE in what they're doing!
How Our Team Works: Collaboration is at the heart of innovation. Our team drives Ingram Micro&rsquo;s innovative campaigns, highlighting our cutting-edge solutions and enabling us to maintain leadership in the technology distribution industry. We work together to shape the future of technology distribution, ensuring products reach customers efficiently and helping businesses thrive globally.
Our Values in Action: At Ingram Micro, we are shaping the future with cutting-edge technology! We foster a culture of collaboration, transparency, and continuous improvement. Our team members are encouraged to share ideas, challenge the status quo, and work together to shape the future of technology distribution.
As a Sales Operations Specialist (Saudi National) , you will be handling a role that is a combination of company procedures, business activities and strategic sales implementations within company goals and objectives.
What You Will Do
<ul><li>Manage Sales Order Packs: Check and follow up with sales for missing data.
</li><li>Sales Order Entry: Process sales orders in One Shop and enter quotes accurately.
</li><li>Credit Control Coordination: Work with credit control on releases and support related queries.
</li><li>Order Status Monitoring: Track orders at all stages and inform sales of status and lead-times.
</li><li>Logistics Coordination: Oversee order dispatching and full logistics coordination.
</li></ul>How You Can Get This Chance
<ul><li>You have a relevant Bachelor&rsquo;s degree.
</li><li>Motivation and Attitude: Highly motivated with a positive attitude and excellent organizational skills.
</li><li>IT Knowledge: Some knowledge of the IT industry and the ability to learn technical information.
</li><li>Customer Understanding: Understand customer business needs and priorities.
</li><li>Skills: Excellent communication, and time management skills, with a strong command of English.
</li></ul>Your Growth with Us
At Ingram Micro, we invest in your future. Through continuous learning, leadership opportunities, and a commitment to fostering innovation, we ensure every team member thrives in their career journey. Join us and be part of a company where integrity, responsibility, and talent are celebrated. Let&rsquo;s shape tomorrow together.</div>

Sales Operations Specialist (Saudi National)

Deutsche Bank

<div>
 
 Position Overview
 
 
 
 
 Details of the Division and Team:
 
 
 
 The Private Bank (PB) combines Deutsche Bank&rsquo;s private client&rsquo;s business in Germany and its international business with private and commercial clients together with Wealth Management in a single division.
 
 
 As a trusted partner of high-net-worth individuals and companies, family offices and foundations, we create lasting value for our clients by developing tailor-made solutions such as wealth planning, asset management with individual risk management, loans and deposits. All this is possible thanks to our global network and our many years of experience.
 
 
 
 What we will offer you:
 
 
 
 A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That&rsquo;s why we are committed to providing an environment with your development and wellbeing at its center.
 
 
 
 You can expect:
 
 
 
 <ul>
 <li>
 Life Insurance
 </li>
 <li>
 Accidental Death Insurance
 </li>
 <li>
 Permanent Partial Disability Insurance
 </li>
 <li>
 Private Medical Insurance for you, your spouse and dependent children
 </li>
 <li>
 Flexible working arrangements
 </li>
 <li>
 30 days of annual paid leave, plus public holiday &amp; Flexible Working Arrangement
 </li>
 <li>
 DB contributions to Employee Workplace Savings "Gosi&rdquo; plan (for Saudi nationals only)
 
 
 
 </li>
 </ul>
 
 Your key responsibilities:
 
 
 
 As an Operations Specialist, you will support the Private Banking business for Saudi Arabia &ndash; specifically the DSSA platform. The role holder will work closely with the local Front Office team (Business Heads, Relationship Managers (RM), Client Service Executives, Investment Manager), Compliance, Legal, Anti Financial Crime (AFC) and Business Management Team.
 
 
 <ul>
 <li>
 Support the Front Office throughout the complete new customer adoption process, coordinating, and reviewing of legal documentation, ensuring accurate account creation in DB systems, and participating in meetings to support complex account structures and Know Your Client requirements.
 </li>
 <li>
 Collaborate closely with the Front Office, COO, and relevant stakeholders to implement new products, support business growth, manage client data modifications, oversee account closures, and deliver best‑in‑class client service.
 </li>
 <li>
 Provide and oversee critical operational services enabling the delivery of innovative and complex financial products, ensuring compliance with all applicable regulations and internal policies, while proactively tracking operational progress and following up with RMs/IMs.
 </li>
 <li>
 Participate in the continuous assessment of onboarding and static data processes, recommending and implementing enhancements to improve efficiency, robustness, and overall operational quality.
 </li>
 <li>
 Advise on process exceptions and complexities, offering comprehensive expertise and ensuring effective alignment with operational and regulatory standards.
 </li>
 <li>
 Collaborate with offshore Wealth Management teams to ensure seamless service delivery and operational support across locations.
 </li>
 <li>
 Offer subject matter expertise and work with the Agile organization to implement projects.
 </li>
 <li>
 Take on additional responsibilities aligned with personal development, and performing any other tasks assigned by the team supervisor.
 
 
 
 </li>
 </ul>
 
 W
 
 
 hat we look for:
 
 
 
 <ul>
 <li>
 Motivated professional who like to work in a team, have excellent interpersonal skills and willingness to learn.
 </li>
 <li>
 You should not only be passionate about financial topics and the capital market but also have a strong interest in expanding your knowledge on Private Bank business.
 </li>
 <li>
 You can build on your outstanding academical achievements and benefit from working in a professional and diverse environment with some of the best minds in banking.
 
 
 
 </li>
 </ul>
 
 Your skills and experience:
 
 
 
 <ul>
 <li>
 Education: Bachelor degree in economic or financial a must - Master degree a plus.
 </li>
 <li>
 Language: Fluent English skills compulsory
 </li>
 <li>
 Experience: 3 to 5 years of experience ideally in Operations in an International Private Bank.
 </li>
 <li>
 MS Office Proficiency: Advanced skills in using Excel/PowerPoint/Word
 </li>
 <li>
 Communication Skills: Excellent written and verbal communication skills for interacting with diverse stakeholders.
 </li>
 <li>
 Interpersonal Skills: Ability to build relationships, work effectively in teams, and collaborate with others across different locations.
 </li>
 <li>
 Problem-Solving Skills: Ability to identify and solve problems, often under pressure.
 </li>
 <li>
 Time Management: Ability to prioritize tasks, manage time effectively, and meet deadlines.
 </li>
 <li>
 Adaptability: Willingness to learn new skills and adjust to changing priorities and situations.
 </li>
 <li>
 Analytical skills: Superior analytical skills (including data analysis) as well as being detail-oriented on both strategy and execution.
 
 
 
 </li>
 </ul>
 
 How we&rsquo;ll support you:
 
 
 
 <ul>
 <li>
 Flexible working to assist you balance your personal priorities
 </li>
 <li>
 Coaching and support from experts in your team
 </li>
 <li>
 A culture of continuous learning to aid progression
 </li>
 <li>
 A range of flexible benefits that you can tailor to suit your needs
 </li>
 <li>
 Training and development to help you excel in your career
 
 
 
 </li>
 </ul>
 
 About us and our teams:
 
 
 
 Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.
 
 
 
 Deutsche Bank &amp; Diversity
 
 
 
 Our values define the working environment we strive to create &ndash; diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
 
 
 We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.
</div>

Private Bank – Operations Specialist, DSSA - Associate

HungerStation | هنقرستيشن

<div>
 HungerStation is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 Product Operations
 
 
 
 <ul>
 <li>
 Work closely with Product, Engineering in ensuring that product features are properly tested before go live
 </li>
 <li>
 Build strong stakeholder management skills to be able to effectively manage business requests
 </li>
 <li>
 Work with the product teams in OKR planning, being part of the product discovery process
 </li>
 <li>
 Develop a good understand of business KPIs in order to be able to deliver business value in partnership with our Operations teams - Logistics, Sales, Service
 </li>
 <li>
 Vendor integrations: enable the go-live of partner vendors on the platform after proper integration is done
 </li>
 <li>
 Work closely with Engineering and Vendor teams to support POS API integrations.
 </li>
 <li>
 Analyze data and performance metrics to make informed decisions, track progress, and optimize program outcomes
 </li>
 <li>
 Build dashboards and reports that can help with better insights for the teams on ongoing projects.
 </li>
 <li>
 Continuously assess and enhance operational processes, identifying areas for improvement and efficiency gains
 </li>
 <li>
 Manage program budgets, including cost forecasting and expense control
 </li>
 <li>
 Provide regular reports and updates to senior management on the progress of programs, key performance indicators, and financial results
 </li>
 <li>
 Innovation: stay up to date with industry trends and emerging technologies to recommend and implement innovative solutions that can enhance the food delivery business.
 
 
 </li>
 </ul>
 
 Cross team Collaboration
 
 
 
 Collaborate with teams such as product, tech, logistics, commercial, and customer support to ensure alignment and successful execution
 
 
 
 Stakeholder Management
 
 
 
 <ul>
 <li>
 Work with local stakeholders to understand operational blockers to achieve KPIs and engage with central teams and other internal stakeholders to get the right support and execution to improve overall operational performance
 </li>
 <li>
 Own and manage project plans, timelines, and budgets for new initiatives or improvements with regular updates for internal teams for better visibility and impact.
 
 
 </li>
 </ul>
 
 Strategy &amp; Planning
 
 
 
 <ul>
 <li>
 Contribute to the development and execution of the Division&rsquo;s ABCs and OKRs, while ensuring alignment with other Functions' heads.
 </li>
 <li>
 Make critical decisions that support the Division's strategic and tactical direction.
 </li>
 <li>
 Measure and track relevant OKRs and metrics to ensure the achievement of goals and take corrective actions when necessary.
 
 
 </li>
 </ul>
 
 Demonstrating Strong Work Ethic
 
 
 
 <ul>
 <li>
 Follow all relevant policies, procedures, and processes for the daily work to be carried out in a consistent manner
 </li>
 <li>
 Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness
 </li>
 <li>
 Uphold a high-performance working environment and promote HungerStation Values, being a role model for peers
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 4 -5 years of operational experience in an e-commerce or food/tech industry (preferably 2 years in a senior role)
 </li>
 <li>
 Deep problem solving skills and very strong at hypothesis formulation for crafting solutions
 </li>
 <li>
 Experience in Analyzing and validating API payloads, requests, and responses for accuracy and compliance and to support Integrations.
 </li>
 <li>
 Experience in building operational processes and defining improvements across the journey
 </li>
 <li>
 Experience with project management and a deep understanding of prioritization and criticality of deadlines
 </li>
 <li>
 Ability to build relationships, motivate peers, and manage upwards
 </li>
 <li>
 Strong product sense to be able to deeply understand our ecosystem, and collaborate with Product teams on relevant topics
 </li>
 <li>
 Strong Data analytics experience
 </li>
 <li>
 Hands-on experience with tools such as Tableau, and Looker Studio will be an advantage
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 What We offer:
 
 
 
 <ul>
 <li>
 We offer relocation support globally to our permanent employees.
 </li>
 <li>
 Exchange ideas and meet 2000+ colleagues from different teams within Delivery Hero in our active guilds and through our global tech and product community.
 </li>
 <li>
 Develop your skills with your personal educational budget for conferences and external training.
 </li>
 <li>
 Access our e-learning platform LinkedIn and participate in our various in-house training programs
 </li>
 <li>
 And much more&hellip;
 </li>
 </ul>
</div>

Product Operations Senior Specialist

Gathern

<div>JOB PURPOSE: 
To lead and oversee Gathern&rsquo;s IT operations, infrastructure, and service delivery to ensure secure, reliable, and compliant technology environments. 
 
ACCOUNTABILITIES: 
<ul><li>
Lead IT operations activities, ensuring secure, stable, and high-performance technology environments across the organization.</li><li>
Oversee identity and access management, MFA enforcement, and Zero Trust controls across Microsoft 365 / Google Workspace and all internal applications.</li><li>
Govern and maintain ISO 27001 and NCA-ECC IT controls, documentation, and evidence to ensure readiness for internal and external audits.</li><li>
Supervise IT team members or external support providers, assigning tasks, monitoring performance, and ensuring timely service delivery.</li><li>
Direct the migration and integration of systems such as Google Workspace to Microsoft 365, ensuring data integrity and minimal downtime.</li><li>
Lead the continuous improvement of IT processes, SOPs, and service-management frameworks (incident, change, request, and asset management).</li><li>
Develop, maintain, and audit the IT asset register, license inventory, and configuration management database (CMDB).</li><li>
Ensure endpoint compliance, encryption, MDM/Intune policies, and patch management across all employee devices.</li><li>
Oversee procurement, vendor onboarding, and contract management while ensuring alignment with security and data-protection requirements.</li><li>
Conduct periodic DR testing, backup validation, and access governance reviews to ensure operational continuity and security.</li><li>
Collaborate with Engineering, Security, and Data teams to align IT operations with risk management, compliance, and business goals.</li><li>
Monitor IT security posture, infrastructure health, and control effectiveness; provide management with regular reports and insights.</li><li>
Coordinate IT-related tasks during ISO audits, penetration tests, and security assessments.</li><li>
Lead user training, onboarding sessions, and awareness programs to promote secure and effective system usage</li></ul> 

Requirements 
<ul><li>
Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>
Preferred certifications: ISO 27001 Implementer/Auditor, CompTIA Security+, Microsoft 365 Administrator, or Google Workspace Admin.</li><li>
+4 years in IT operations or system administration within a security-regulated environment.</li><li>
Proven experience in supporting or implementing ISO 27001 or NCA-ECC frameworks.</li><li>
Practical knowledge of Zero Trust architecture, IAM, endpoint security, and policy enforcement.</li><li>
Familiarity with procurement and vendor security reviews.</li><li>
Knowledge of Intune, MDM, SSO, VPN, and device-compliance policies.</li><li>
Experience with SIEM/logging tools, backup systems, and patch automation.</li><li>
Understanding of network segmentation, firewalls, and identity-based access.</li></ul></div>

IT Operations Senior Specialist | Saudi Nationals

Explore 911+ Operations specialist in Riyadh this May. Find roles across top companies and apply now to boost your career.