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operations lead (director) Jobs in Riyadh

operations lead (director)

operations supervisor

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><p>
As a Supervisor, you&rsquo;ll strive to plan beyond your own needs, ensuring the sufficient resourcing of your function. This will include identifying training needs, staying on top of absence &amp; performance management, as well as coaching and continuous monitoring of your department to engender a greater culture of productivity. Supervising day-to-day activities with responsibility for the overall safety, quality and performance and member experience of either Inbound or Outbound FC operations; Setting and clarifying departmental requirements and expectations while creating an environment of teamwork, collaboration and open communication; Understanding safety procedures, ensuring safe working practices and documenting accidents/incidents timely; Prioritizing appropriately meeting deadlines; Exhibiting professional behavior while coping well with ambiguity and change; Driving results and approaching obstacles proactively; Ensuring company policies are communicated and enforced consistently; Sourcing and nurturing ideas and rolling them into the creation of improvement plans; Taking proactive steps to ensure that best practices are shared across all departments, shifts and within the entire organization; Working closely with (HR, Facilities, Safety and IT) to build and secure support and resources for projects and initiatives; Tracking production metrics and utilizing data to develop strategies for continuous improvement and reporting to management; Assisting with the establishment of long-term operational strategic plans; Mentoring, providing training and development to optimize performance, creating organizational depth and individual growth; Recognizing top performance, coaching and progressive discipline for poor performance; Proposing and implementing improvements in equipment and processing methods; Conducting timecard review daily and weekly to ensure pay accuracy; Performing other duties with flexibility as assigned, rotating to other shifts/departments and working extended hours and holidays as needed including an expectation to arrive at least 30 minutes early and remaining at least 30 minutes at end of shift to complete pass downs, reports and timecard reviews.</p><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>1+ years of Microsoft Office products and applications experience</li><li>High school or equivalent</li><li>Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</li><li>Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach</li><li>Work 40 hours/week, and overtime as required</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Experience with SQL and advanced Excel</li><li>Ability of having developed tools, data collection processes, and data management systems</li><li>Ability to handle multiple, competing tasks in a deadline-driven environment</li><li>If you have experience managing people, what is the largest team you have managed?</li></ul><br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Inventory Control and Quality Assurance (ICQA Supervisor), AMET ICQA

Match | ماتش

<div>
 <p>
  <strong>
   <u>
    Key Accountabilities:
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Train staff on job duties and provide ongoing coaching and support to ensure performance meets standards.
  </li>
  <li>
   Monitor staff performance and conduct regular reviews, providing feedback and identifying areas for development.
  </li>
  <li>
   Oversee employee work schedules and assist with workforce planning.
  </li>
  <li>
   Participate in the interviewing and hiring process for new candidates.
  </li>
  <li>
   Enforce company policies, procedures, and legal requirements, including safety and health regulations.
  </li>
  <li>
   Oversee daily operations across multiple locations or a specific area, ensuring tasks are completed on time and to a high standard.
  </li>
  <li>
   Develop and implement strategies to improve efficiency, productivity, and achieve business objectives.
  </li>
  <li>
   Monitor and manage inventory levels, ensuring adequate stock and controlling costs.
  </li>
  <li>
   Promote collaboration among team members and across departments.
  </li>
  <li>
   Monitor budgets, analyse financial statements, and make recommendations for adjustments.
  </li>
  <li>
   Review performance metrics, reports, and sales data to identify trends and areas for improvement.
  </li>
  <li>
   Performs any work requested by the direct manager.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Education:
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor's degree in Business Administration or related field.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Experience:
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   +5 years of frontline supervisory experience .
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Skills:
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Clearly conveying instructions, actively listening, and providing constructive feedback both verbally and in writing.
  </li>
  <li>
   Motivating, guiding, and developing employees to achieve shared goals.
  </li>
  <li>
   Providing feedback, mentorship, and training to support individual and team growth.
  </li>
  <li>
   Fostering a positive and collaborative work environment.
  </li>
  <li>
   Building rapport, managing relationships, and fostering a positive team dynamic.
  </li>
  <li>
   Persuading and influencing others to achieve positive outcomes.
  </li>
  <li>
   Identifying issues, using critical thinking, and making timely, informed decisions.
  </li>
  <li>
   Interpreting performance data to guide decisions.
  </li>
  <li>
   Developing and implementing strategies to meet business objectives.
  </li>
 </ul>
 <p>
 </p>
</div>


Area Sales Supervisor

People Dynamics

<p>Leads all line maintenance operations at Riyadh hub</p><p>Ensuring aircraft airworthiness, on-time departures, regulatory compliance, and efficient coordination of maintenance resources and personnel.</p><p>Work Location: In person</p>

Director-Maintenance Operations

RATP Dev

<div><h2 class="jobSectionHeader"><b>Engineering Shift Supervisor</b></h2><div><ul><li><div>
Fixed-term contract</div></li><li><div>
Full-time</div></li><li><div>
At least 5 years of experience (Senior level)</div></li><li><div>
BTEC Higher National Diploma, Diploma of Higher Education</div></li><li><div>
Engineering/Maintenance Manager/Expert</div></li></ul></div></div>
<br><div><div><div><div><h2 class="jobSectionHeader"><b>Overview
</b></h2><div><p>Oversee daily operations of the engineering department during the assigned shift, ensuring work is carried out efficiently and safely.</p><p>
Lead and manage a team of engineers and technicians, ensuring they are well-informed, motivated, and working cohesively.</p><p>
Assign tasks and projects to team members based on their expertise, ensuring optimal utilization of resources and timely project completion.</p><p>
Ensure that all tasks are completed to the required standards and specifications. Periodically review work processes and implement improvements as necessary.</p><p>
Monitor the work environment for any safety hazards and ensure that all activities comply with safety regulations and company protocols.</p><p>
Identify the training needs of team members and ensure they receive the necessary training, either on-the-job or through formal courses.</p><p>
Address any technical challenges or issues that arise during the shift, ensuring minimal disruption to operations.</p><p>
Coordinate routine maintenance and emergency repairs, ensuring minimal downtime and continued operational efficiency.</p><p>
Track the performance of team members, providing feedback, and conducting periodic evaluations.</p><p>
Act as a bridge between the management and the engineering team, ensuring both parties are updated about any significant developments.</p><p>
Document shift activities, challenges faced, and any anomalies observed. Submit regular reports to higher management.</p><p>
Coordinate with the inventory manager to ensure necessary tools, materials, and equipment are available for the shift&rsquo;s tasks.</p><p>
Regularly review and refine processes to enhance efficiency, quality, and Safety</p><p>
Address any interpersonal or professional conflicts within the team, ensuring a harmonious work environment.</p><p>
Monitor expenditures during the shift, ensuring they remain within the allocated budget and identifying areas for cost-saving.</p></div></div><div><h2 class="jobSectionHeader"><b>
Responsibilities &amp; requirements
</b></h2><p></p><div><p>Graduate of a technical diploma</p><p>
Extensive (<b>4</b>-<b>5</b>years) hands on and strong experience in skilled automotive maintenance and some supervisory experience</p><p>
Valid KSA Driver&rsquo;s License.</p><p>
Expertise in automotive mechanic trade, focusing on</p><ul><li>diesel-powered passenger buses.</li><li>Thorough knowledge of the hazards and safety precautions of heavy machines maintenance.</li></ul><p>
</p><ul><li>Proficiency in diesel engine operations.</li></ul></div></div></div></div><p></p><div><div><div><h3 class="jobSectionHeader"><b>
Location</b></h3><p></p><div><div><div><b>
Location</b></div></div><div><b>
Address</b></div></div><p>
Riyadh, Riyadh, Saudi Arabia</p></div></div></div></div><div></div>

Engineering Shift Supervisor

Noir KSA

<p>Job Title: <b>Bar Supervisor</b></p><p>Place of Work: <b>Via Riyadh</b></p><p>Monthly Salary: <b>SAR 3,000 </b>to <b>SAR 3,500 </b>(based on knowledge and skills) plus FREE Duty Meal, Accommodation and Transportation to and from work</p><p>Deployment / Start Date: <b>September - October 2026</b></p><p><b>Job Role:</b> We are looking for a visionary and skilled Bar Supervisor to lead our beverage program. In this role, you will champion coffee quality, manage bar operations, and mentor a talented team. While specialty coffee is your core expertise, you will also oversee our innovative mocktail menu, ensuring high standards of flavor consistency, craft, and guest hospitality across the entire bar.</p><p><b>Job Responsibilities</b></p><ul><li>Oversess the coffee program, sourcing, and recipe development for specialty espresso, pour-overs, and a curated mocktail menu.</li><li>Lead the daily calibration of grinders and espresso extraction, troubleshooting variables to maintain consistent, premium flavor profiles.</li><li>Train and certify junior staff in milk texturing, advanced latte art, drink preparation, and the nuances of flavor balancing.</li><li>Enforce strict HACCP food safety guidelines, manage logs, ensure allergen protocols, and maintain a spotless, organized bar workspace.</li><li>Manage preventive maintenance for high-end espresso machinery, grinders, and bar tools, coordinating repairs as needed.</li><li>Handle ordering, waste tracking, and stock rotation (FIFO) for coffee beans, fresh produce, and house-made syrups to optimize margins.</li><li>Design and implement efficient opening, closing, and high-volume station workflows to maximize speed of service without sacrificing quality.</li></ul><p>Basic Qualifications</p><ul><li>Minimum 2 years of experience as a Head Barista in a specialty coffee environment, with exposure to mixology or mocktail programs.</li><li>Advanced knowledge of extraction science, water chemistry, milk chemistry, and a strong understanding of flavor theory for zero-proof drinks.</li><li>Proven track record of leading, training, and motivating a team in a fast-paced hospitality setting with excellent organizational skills.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: ﷼3,000.00 - ﷼3,500.00 per month</p><p>Application Question(s):</p><ul><li>IMPORTANT: KINDLY MAKE SURE TO ANSWER ALL THE PRE-SCREENING QUESTIONS BELOW. NO ANSWER, NO INTERVIEW.</li><li>In which country are you currently located?</li><li>If you are in Saudi Arabia now, in which city are you?</li><li>Which country passport do you have?</li><li>What is your age right now?</li><li>What is your height?</li><li>If we hire you, in which date can you join our company?</li><li>What is your active WhatsApp number?</li><li>How many years of experience in SPECIALTY coffee making do you have?</li><li>Have you read and accept the duties and responsibilities, including the salary details that we mentioned for this role? Proceed with your application if &quot;Yes&quot;.</li><li>The start date for this position is sometime September / October 2026. Proceed with your application if you are interested to be shortlisted by that time.</li></ul><p>Work Location: In person</p>

Bar Supervisor (Start September 2026)

Aljazira Bank | بنك الجزيرة

<div>
 <p>
  <strong>
   ajb Remote Working Arrangement:
  </strong>
 </p>
 <ul>
  <li>
   Remote work refers to a work arrangement where employees perform their job duties from home.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Strategic Competencies:
  </strong>
 </p>
 <ul>
  <li>
   Ensure understanding of the strategic objective for the Bank and support in achieving the department's strategy and related strategic plans.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Core Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Support in managing the social media channels for the Contact Center, Managing all customer-facing digital communication platforms.
  </li>
  <li>
   Assist customers by responding to inbound calls, inquiries, requests, and complaints in a courteous, efficient, and professional manner.
  </li>
  <li>
   Collect accurate customer information and complete relevant documentation to process service requests and resolve queries.
  </li>
  <li>
   Seek opportunities to cross-sell bank products and services to customers during interactions based on identified needs.
  </li>
  <li>
   Support the achievement of assigned call center KPIs including call quality scores, service levels, and customer satisfaction targets.
  </li>
  <li>
   Inform customers clearly of available products, services, and relevant bank policies and procedures.
  </li>
  <li>
   Gather and document customer feedback, complaints, and escalation details accurately in the call center system.
  </li>
  <li>
   Help identify and escalate unresolved customer complaints or system issues to the Call Center Supervisor promptly.
  </li>
  <li>
   Coordinate with relevant internal departments to follow up on customer requests that require cross-functional resolution.
  </li>
  <li>
   Adhere to all applicable bank policies, compliance standards, and SAMA regulatory requirements at all times.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications &amp; Experience:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor's in Business Administration, Banking, or a relevant major.
  </li>
  <li>
   A relevant Professional Certificate is preferred.
  </li>
  <li>
   No experience is needed with Bachelor's degree or around 1 year of experience with Diploma's degree.
  </li>
  <li>
   Prior experience in call center operations, customer service, or banking customer support or a relevant field is preferred.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Skills:
  </strong>
 </p>
 <ul>
  <li>
   Customer-Centric Approach
  </li>
  <li>
   Customer Complaint Resolution
  </li>
  <li>
   Regulatory Compliance and Risk Awareness
  </li>
  <li>
   Product Knowledge
  </li>
 </ul>
</div>


Call Center Agent - Social Media (Remote)

Laverne Group | مجموعة لافيرن

<div>
 <p>
  <strong>
   Job Summary
  </strong>
 </p>
 <p>
  We are seeking a dedicated and detail-oriented
  <strong>
   Site Supervisor
  </strong>
  to oversee our retail fit-out and interior construction projects. The ideal candidate will ensure that all on-site operations are executed with the highest level of quality, precision, and adherence to schedules.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Daily Supervision:
   </strong>
   Maintain a daily field presence to monitor and follow up on the contractor's work step-by-step. This ensures maximum productivity and strict adherence to the project schedule.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Drawing &amp; Design Compliance:
   </strong>
   Ensure total and precise execution of all structural and decorative works in accordance with the approved blueprints and designs.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Quality Assurance:
   </strong>
   Verify that the contractor uses the exact approved materials specified in the design documents , bills of quantities, and estimates, while strictly preventing any compromises on finishing quality.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Initial Site Survey:
   </strong>
   Conduct precise on-site measurements for all new stores prior to the design phase , and prepare these files accurately in AutoCAD format.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Multi-Project Management:
   </strong>
   Successfully manage and coordinate multiple construction projects simultaneously while efficiently prioritizing tasks.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Skills &amp; Competencies
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Field Agility:
   </strong>
   Ability to move quickly and effectively between various project sites without impacting the quality of daily supervision.
  </li>
  <li>
  </li>
  <li>
   <strong>
    Geographical Flexibility:
   </strong>
   Complete readiness to travel and relocate between different cities across the Kingdom (Riyadh, Jeddah, Dammam, etc.) based on project needs.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Attention to Detail:
   </strong>
   High proficiency in inspecting the quality of premium materials and luxury finishes, including wood, acrylic, gypsum, glass, and LED systems, ensuring they meet luxury specifications.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Interpersonal Skills:
   </strong>
   Firmness when dealing with contractors while maintaining absolute professionalism, documenting meeting minutes, and escalating issues to project management when necessary.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements &amp; Qualifications
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Experience:
   </strong>
   3 to 5 years of proven experience in retail fit-out and interior construction.
  </li>
  <li>
  </li>
  <li>
   <strong>
    Education:
   </strong>
   Bachelor&rsquo;s degree in Architecture, Civil Engineering, or Interior Design.
  </li>
  <li>
  </li>
  <li>
   <strong>
    Technical Skills:
   </strong>
   Mastery of
   <strong>
    AutoCAD
   </strong>
   is a mandatory and essential requirement.
  </li>
 </ul>
 <p>
 </p>
</div>


Site Supervisor

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