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customer assistance representative part time Jobs in Baltimore

member service representative i/ii - seton branch (300msr1 / 300msr2) Jobs in Baltimore

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patient service coordinator

patient service representative

Chase Brexton Health Care

<div><div><div>JOB SUMMARY: 
Provides support with the daily activities of the organization including but not limited to filing, telephone coverage, patient registration, and referrals as needed. Ensures delivery of quality patient services through utilization of patient-focused processes, established work standards, and policies and procedures.
MAJOR DUTIES AND RESPONSIBILITIES:<div>
COMMUNICATION 
<ul><li>Answers telephone and responds to inquiry, directs caller to appropriate area, or initiates triage slip for medical personnel response.</li><li>Greets and directs patients, salespeople, and visitors with courtesy and discretion, providing exemplary customer service.</li><li>Effectively manages calls and deals with patient requests and complaints.</li><li>Ability to read, comprehend and apply knowledge about insurance co-pays, deductibles and other insurance related information.</li><li>Detects and corrects errors, completes forms, obtains needed information and maintains logs and files.</li></ul></div><div>
WORKPLACE COMPUTERS AND EQUIPMENT 
<ul><li>Registers patients and verifies that patient's record is up to date and accurate. Enters appropriate changes in CPS.</li><li>Accurately enters confidential personal health information and financial information into CPS. Verifies insurance information.</li><li>Manages files, initiates and replies to record requests photocopies records and documents for billing and/or legal services; sends and receives information via facsimile machine or email, complying with all laws pertaining to medical records.</li><li>Works walk in patients into schedule</li></ul></div><div>
COMPLIANCE QUALITY &amp; POLICY 
<ul><li>Complies with federal and local patient privacy laws.</li><li>Verifies patient and or/guardian identification.</li></ul></div><div>
CHECKING, EXAMINING, AND RECORDING 
<ul><li>Collects and applies patient payments, adjustments, and reconciles daily cash reports.</li></ul></div><div>
TEAMWORK 
<ul><li>Assists in coverage for other areas.</li><li>Performs other tasks as needed under the direction of the lead PSR and/ or Director of Operations.</li><li>Maintains open relationships and lines of communication with co-workers</li></ul></div> 
SKILLS/ABILITIES 
Ability to deliver exceptional customer service by empathizing with customer/patient needs. 
Skilled at working with diverse patient populations. 
Analytical &amp; Critical thinking skills needed to resolve conflicts and problem solve to meet customer needs. 
Data entry skills with ability to check accuracy of detail work such as correct spelling of names, numbers, dates and times. 
Ability to plan, prioritize, and organize work and adapt to possible changes to plan as necessary. 
EDUCATION AND/OR EXPERIENCE: 
Required: High school, G.E.D. or equivalent. 
Required: One year of customer service experience. 
Desired: Experience in a medical office preferred. Experience with Electronic Medical Records Systems</div></div> 

10:30am-7pm Monday-Thursday 
9am-5:30pm Friday</div>

Patient Service Representative

MRA Recruiting Services

<div>
 
 Medela LLC
 
 
 
 
 Medical Device Sales Representative
 
 
 
 
 Hospital Sales | Travel up to 80%
 
 
 
 
 Territory &ndash; DC, Maryland, Virginia
 
 
 
 
 Salary &ndash; Starting at $90K plus $50K commission at plan
 
 
 
 
 Uncapped commission plan
 
 
 
 
 www.medela.com
 
 
 
 At
 
 Medela LLC
 
 , our mission is to advance maternal and infant health through innovative breastfeeding and medical feeding solutions. The products you represent in this role are used in some of the most critical moments of care. From supporting breastfeeding success in the maternity ward to providing essential nutrition for premature infants in the NICU, our solutions help clinicians save lives and give babies the strongest possible start.
 
 
 We are seeking a
 
 mission-driven Medical Device Sales Representative
 
 who is passionate about maternal and neonatal health and thrives in a hospital environment. This role partners closely with maternity and NICU care teams to ensure hospitals have access to the highest quality breastfeeding and enteral feeding solutions.
 
 
 This is a
 
 high-impact role
 
 for someone who wants their sales career to directly support clinicians, mothers, and newborns in the hospital space.
 
 
 
 What You&rsquo;ll Do
 
 
 
 
 Support Hospitals That Care for Mothers and Babies
 
 
 
 You will manage sales activities within a defined territory, working closely with
 
 hospital maternity wards, Neonatal Intensive Care Units (NICU), and children&rsquo;s hospitals
 
 .
 
 
 Your focus will be building trusted partnerships with clinical teams and ensuring hospitals have access to the best breastfeeding and enteral feeding solutions.
 
 
 
 What We Offer Our Medical Device Sales Representative
 
 
 
 <ul>
 <li>
 Comprehensive benefits plan
 </li>
 <li>
 401K with match
 </li>
 <li>
 Money Purchase Plan
 </li>
 <li>
 16-week Paid Parental Leave
 </li>
 <li>
 Generous PTO package, plus 14 paid holidays
 </li>
 <li>
 Salary starting at $90K plus $50K commission at plan
 </li>
 <li>
 A great place to work!
 
 
 </li>
 </ul>
 
 Medical Device Sales Representative
 
 
 
 
 Drive Strategic Hospital Sales
 
 
 
 <ul>
 <li>
 Represent a portfolio of breastfeeding and enteral feeding products designed for maternity units and NICUs
 </li>
 <li>
 Utilize Medela&rsquo;s Challenger sales methodology to identify opportunities and deliver meaningful value to hospital partners
 </li>
 <li>
 Grow territory revenue by expanding relationships within existing hospital systems and identifying new accounts
 </li>
 <li>
 Focus on major birthing hospitals, Level II and Level III NICUs, and Children&rsquo;s Hospitals
 </li>
 <li>
 Increase adoption of products within existing customers while identifying new opportunities to support clinical teams
 
 
 </li>
 </ul>
 
 Medical Device Sales Representative
 
 
 
 
 Plan and Execute Territory Strategy
 
 
 
 <ul>
 <li>
 Develop quarterly territory plans and call strategies
 </li>
 <li>
 Prioritize key hospital systems and high-volume birthing centers
 </li>
 <li>
 Pre-plan sales calls by reviewing account information, setting objectives, and preparing targeted strategies
 </li>
 <li>
 Maintain strong time and territory management practices to maximize hospital engagement
 
 
 </li>
 </ul>
 
 Medical Device Sales Representative
 
 
 
 
 Educate and Support Clinical Teams
 
 
 
 <ul>
 <li>
 Maintain deep product and clinical knowledge related to breastfeeding and enteral feeding
 </li>
 <li>
 Conduct product education and in-service training with hospital staff
 </li>
 <li>
 Support product trials and implementations in collaboration with internal specialists
 </li>
 <li>
 Provide technical and clinical support to ensure customer success
 
 
 </li>
 </ul>
 
 Medical Device Sales Representative
 
 
 
 
 Deliver Outstanding Customer Support
 
 
 
 <ul>
 <li>
 Serve as the primary field contact for hospital accounts in your territory
 </li>
 <li>
 Assist customers with product usage, troubleshooting, delivery coordination, and technical questions
 </li>
 <li>
 Work cross-functionally with internal teams to resolve customer needs quickly and effectively
 </li>
 <li>
 Follow up on all customer inquiries to ensure complete satisfaction
 
 
 </li>
 </ul>
 
 Medical Device Sales Representative
 
 
 
 
 Track Opportunities and Market Insights
 
 
 
 <ul>
 <li>
 Manage sales activities and opportunities through Salesforce CRM
 </li>
 <li>
 Maintain accurate call reports, forecasts, and account activity records
 </li>
 <li>
 Provide regular territory updates and sales projections to regional leadership
 </li>
 <li>
 Monitor and report on competitive activity, market trends, and new opportunities within the hospital environment
 
 
 </li>
 </ul>
 
 Medical Device Sales Representative
 
 
 
 
 Compliance &amp; Credentialing
 
 
 
 This role requires credentialing to access hospital systems. Representatives must maintain vendor compliance with hospital requirements, which may include: RepTrax, VendorMate, and others.
 
 
 For patient/customer safety purposes as part of the vendor credentialing process, the Employee must satisfy the account&rsquo;s drug screening requirements, including but not limited to screening for marijuana use, regardless if the use of marijuana is legal under applicable state law
 
 
 Candidates must also comply with all federal, state, and company regulations and policies.
 
 
 
 Medical Device Sales Representative
 
 
 
 
 Education
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, or related field (or equivalent experience)
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum 5 years of medical sales experience
 </li>
 <li>
 Proven experience selling into hospital environments
 </li>
 <li>
 Strong understanding of navigating multiple clinical stakeholders and decision makers
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Excellent communication and relationship-building skills
 </li>
 <li>
 Strong territory planning and time management
 </li>
 <li>
 Ability to manage multiple priorities and complex sales cycles
 </li>
 <li>
 Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)
 </li>
 <li>
 Experience with Salesforce or SAP is a plus
 
 
 </li>
 </ul>
 
 Physical Requirements
 
 
 
 <ul>
 <li>
 Ability to travel up to 80% of the time
 </li>
 <li>
 Travel requirements will vary based on territory and business needs
 
 
 </li>
 </ul>
 As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, citizenship, sex, protected veteran status, age, physical or mental disability, medical condition, HIV/AIDs status, marital status, domestic partner status, sexual orientation, gender identity (transgender status), weight, height or any other characteristic protected by federal, state, or local law or ordinance.
 
 
 https://mandatoryview.com/?LicenceId=e7c44cfe-6946-4b77-9939-493d186ba760&amp;ProductType=OnlineApplicant&amp;SubType=PG
 
 
 
 We Make it Easy
 
 
 
 
 Founded in 1901, MRA is a nonprofit employer association that serves more
 
 
 than 4,000 employers, covering more than one million employees.
 
 
 
 
 As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce.
 
 
 
 
 We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.
 
 
 
 Powered by JazzHR
 
 
 Ex94PEp4Zs
</div>

Medical Device Sales Representative

University of Maryland Medical System

<div>Job Requirements 
 
General Summary:
Under general supervision independently works with individuals in the community who need case management services in developing, securing, and maintaining basic life needs and mental health treatment. Provides an array of services to assist individuals through assessment, service planning and delivery, and referral or linkage to other community resources. Interacts with all individuals in a respectful, dignified, therapeutic, adult, engaging, and culturally sensitive manner using identified counseling and communication skills. Conducts outreach with individuals off-site and at locations convenient to individuals needs. Schedules and arranges off-site services while remaining aware of various community safety issues. 
Principal Responsibilities and Tasks:
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.<ul><li>
Makes initial contact/outreach with individuals referred/assigned. Conducts an assessment for case management services, completion of admission paperwork, and the initial development of a service plan involving needs, strengths, and goals.</li><li>
Independently develops individualized support plan and coordinates/implements services.</li><li>
Within the first 90 days must make a home visit to the individual&rsquo;s home to evaluate the living conditions. If the individual is homeless, must meet the individual in a community setting of individuals choosing.</li><li>
Performs interventions that assist the individual in meeting short and long term goals. This involves transportation of the individual to community resource appointments, ongoing coordination of service/acquisition of resources, work with the family and other service providers as needed as well as outreach provision these services involve.</li><li>
During the course of provision of services the service plan will be reviewed and updated according to MHP and the Public Mental Health System requirements and in compliance with State regulations.</li><li>
Works with individuals to develop budgets and assist with management of these through the representative payee system.</li><li>
Attends regular and emergency team meetings. Actively participates in team meetings to ensure efficient and effective service provision.
</li><li>Maintains a highly flexible schedule to respond to individual needs. Exercises considerable independent judgement in determining the appropriate response to emergency needs of individuals.</li><li>
Independently encounters a broad range of clinical/social/family dynamics and situations, many of an unpredictable nature. Secures support and presence of co-workers as needed when encountering suspect situations.</li><li>
Collaborates with other staff team members. Assists other agency teams and team members as needed.</li><li>
Provides crisis intervention and oversees the resolution of crisis. This may involve doing an emergency petition, working more closely with clinical treatment staff, transporting a patient to emergency mental health services</li><li>
Responsible for meeting billing/service goals, ensuring accurate documentation in compliance with state regulations and PMHS/MHP requirements, following policies and procedures, and submitting on schedule. This includes but not limited to the ongoing development of service plans, annual assessments, progress notes for each contact and monthly summary notes</li><li>
Attends all required and relevant training to remain current in best practices, including those required by state regulations and offered by BMHS or the Mental Hygiene Administration.</li></ul>
Knowledge, Skills and Abilities:<ul><li>
Knowledge of community resources is essential. Knowledge of relevant criteria and application process is desirable.</li><li>
Must have demonstrated interest in community outreach.</li><li>
Effective oral and written communication and counseling skills (i.e. active listening, building rapport, respecting boundaries, etc.) are necessary in order to establish and maintain effective working relationships with members, staff members and the general public.
</li><li>Ability to demonstrate knowledge and skills necessary to provide care appropriate to the patient populations(s) served. Ability to demonstrate knowledge of the principles of growth and development over the life span and ability to assess data reflective of the patient's requirements relative to his or her population-specific and age specific needs.</li><li>
Must be computer literate.</li></ul>
Patient Safety:
Ensures patient safety in the performance of job functions and through participation in hospital, department or unit patient safety initiatives.
<ul><li>Takes action to correct observed risks to patient safety.</li><li>
Reports adverse events and near misses to appropriate management authority.</li><li>
Identifies possible risks in processes, procedures, devices and communicates the same to those in charge.</li></ul> 
Education and Experience:<ul><li>
Bachelor&rsquo;s Degree in social work or a related field is required.</li><li>
One (1) year professional experience performing mental health services is required.</li><li>
Experience with those having serious and persistent mental illness preferred.</li><li>
Current, valid, MD state driver&rsquo;s license is required.
</li><li>Use of employee&rsquo;s own personal vehicle is required.</li></ul>
Additional Information:<ul><li>
All your information will be kept confidential according to EEO guidelines.</li><li>
Work Schedule: 8-4:30pm</li></ul>
Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at careers@umms.edu</div>

Case Management Specialist

University of Maryland, Baltimore

<div></div><div><div>The University of Maryland, School of Pharmacy department of Pharmacy Practice &amp; Sciences, and Health Outcomes Research (P-SHOR) has an opening for a Pharmacy Technician at the Springfield Hospital Center located in Sykesville, Maryland.
The Springfield Hospital Center is operated by the Maryland Behavioral Health Administration and one of the oldest continually operating psychiatric facility in the United States. The hospital is a 220-bed psychiatric facility serving involuntarily committed and forensic patients. 
ABOUT US
The University of Maryland School of Pharmacy is one of seven professional schools at the University of Maryland, Baltimore (UMB). Our mission is to make life better by preparing future-ready graduates, driving innovation, advancing discovery science, delivering world-class clinical training, and enriching communities through pharmapreneurship.
Established in 1841, the University of Maryland School of Pharmacy (UMSOP) is the fourth oldest school of pharmacy in the United States. As a leader in pharmacy education, scientific discovery, patient care, and community engagement; the School conducts cutting-edge research and engages in a wide variety of professional practice activities to improve the health and well-being of citizens in the state of Maryland and beyond. 
UMB CORE VALUES:
Respect &amp; Integrity, Well-Being &amp; Sustainability, Equity &amp; Justice, and Innovation &amp; Discovery 
COMMITMENT to DIVERSITY
We believe every person brings with them unique strengths, experiences, and perspectives and we value these differences. One of our best opportunities to deliver a workplace that is diverse, inclusive, and focused on equality is to hire candidates who share these values.
The successful candidate for this position will be able to describe and demonstrate their commitment to diversity, equity, and inclusiveness as well as how they contribute to a respectful, positive workplace.
UMB is a public university and constituent institution of the University System of Maryland. All employees are expected to work primarily physically within the State of Maryland.
Employees whose job duties require them to work in clinical settings or at clinical or field sites continue to be subject to the vaccine requirements of those sites. This position is required to be vaccinated against COVID 19. For additional information on protocols and exemptions, please visit the COVID-19 website. 
BENEFITS (Non-Exempt Regular):
UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development, along with additional exciting perks that employees can take advantage of. This position participates in a retirement program (pension), effective on your date of hire. Non-exempt regular staff receive a generous paid leave package that starts with 14 days of vacation accrued per year, 16 paid holidays, 3 personal leave, unlimited accrual of sick time, and time for community service; comprehensive health insurance; professional learning and development programs; tuition remission for employees and their dependents at any University System of Maryland school; and flexible work schedules and teleworking options (if applicable per job). 
JOB SUMMARY
Under general supervision, the pharmacy technician fills orders for unit doses, pre-packages pharmaceuticals, DEA Controlled substances, floor stock, supplemental medications, emergency kits, night cabinet, and general stock requisitions. Under supervision of the pharmacist, the technician may order or receive pharmaceuticals from the wholesaler on a daily basis. The technician may deliver medications to patient care areas. The technician performs various related pharmacy duties including quality management activities such as drug product recalls, nursing unit inspections and pharmaceutical care audits. 
ESSENTIAL FUNCTIONS<ul><li> Prepares medication orders for an assigned patient population. Fills patient medication bins based on physician orders and patient profiles approved by the pharmacist through the pharmacy computer system, in accordance with departmental procedures.</li><li> Prepares medication orders for admissions, discharges and transfers as outlined by departmental procedures.</li><li> Packages and labels medications into unit doses for inspection and approval by the pharmacist according to departmental Quality Control Standards. Checks refrigerator for stability and accurate labeling of all refrigerated medications.</li><li> Prepares medication and restocks After Hour Drug Supply and Emergency Cart(s) as needed.</li><li> Picks up and delivers pharmacy documents and pharmaceuticals from various departments and patient care locations.</li><li> Maintains appropriate inventory levels of drugs and pharmaceutical supplies in the Pharmacy department and in-patient care areas. Receives and stores incoming pharmaceuticals in proper locations as instructed.</li><li> Informs the supervisor/pharmacist of stock needs and stock shortages. Checks and replenishes floor stock and supplemental medications to assigned nursing stations.</li><li> Completes appropriate pharmacy stock requisition forms for replacement of medications.</li><li> Processes drug recalls when required in accordance with departmental policy and procedure.</li><li> Produces various computer reports from a variety of pharmacy databases. May run standard reports and back-up procedures relative to the pharmacy computer system. May compile queries of databases in order to address specific questions.</li><li> Documents all vital information regarding DEA controlled substances requests.</li><li> Performs monthly inspections of nursing stations; completes inspection reports and documents problems observed and corrective actions taken as necessary. Refers any unresolved issues to the pharmacist.</li><li> Performs routine checks of the Pharmacy inventory to remove any medication, soon to expire, as defined by departmental policy. Prepares the expired items for processing by the Return Goods Vendor.</li><li> Assists in the care and maintenance of departmental equipment and supplies such as dispensing trays, dispensing areas, computers, printers, and packaging equipment.</li><li> Ensures proper functioning of Pharmacy refrigerators and freezers, checking for adequate temperature levels and that cleaning standards are maintained according to departmental procedures.</li><li> Attends and participates in in-service training and various educational programs to enhance professional growth and development.</li></ul>
Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job. Incumbents perform other related duties assigned. Specific duties and responsibilities may vary based upon departmental needs.<div> 
</div></div><div>
Qualifications<div></div> 
MINIMUM QUALIFICATIONS
EDUCATION: Completion of a high school level course work with attainment of a high school diploma or possession of a State High School Equivalency Certificate (GED) is required. Education at the college level is preferred.
EXPERIENCE: A minimum of one year of equivalent experience requiring a familiarity with generic and trade names of pharmaceutical products.
OTHER: Incumbents must possess certification as a certified pharmacy technician and active registration with the Maryland Board of Pharmacy.
Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience. 
REQUIRED KNOWLEDGE/SKILLS/ABILITIES
General knowledge of generally accepted pharmacy principles, practices and procedures, pharmaceutical generic and trade names, general mathematics, personal computers, is required. General knowledge of PC computer software applications, such as, spreadsheet, database, word processing, and data entry is required. Ability to operate various types of pharmacy equipment, such as, laminar flow hood is required. Ability to use a CRT to access patient/drug information systems is required. Ability to stand and/or walk for extended periods of time while performing pharmacy service support duties. Ability to lift; store and carry supplies and equipment. Ability to communicate effectively orally and in writing, to interact effectively with medical, nursing and various allied health staff in order to successfully provide optimal patient care. 
CONDITIONS OF EMPLOYMENT: Candidates selected for employment may be subject to medical inquiries and/or medical examinations to determine ability to perform the job. Employees in this job class may be subject to pre-employment and random drug testing. Overtime, weekend, on-call and shift work may be required in some positions. 
SALARY RANGE: $45,000 - $48,780.49 / Commensurate with education and experience.
Note: New hires will receive a 2.5% adjustment to their base salary upon successful completion of the 6-month probationary period. 
UMB is committed to cultivating a diverse and inclusive workforce and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, ancestry or national origin, sex, pregnancy or related conditions, sexual orientation, gender identity or expression, genetic information, physical or mental disability, marital status, protected veteran's status, or any other legally protected classification.
If you anticipate needing a reasonable accommodation for a disability under the Americans With Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request. You may also contact leave_and_accom@umaryland.edu. Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.
The University of Maryland, Baltimore prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. Read the UMB Notice of Non-Discrimination for more information.<div> 
</div></div><div>
Job: Reg or CII Non-Exempt Staff - N07PJU</div><div>
Employee Class : Non-Exempt Regular</div><div>
Full Time/Part Time: Full-Time</div><div>
Shift: Day Job</div><div>
Financial Disclosure: No</div><div>
Organization: School of Pharmacy - Pharmacy Practice and Science - Academic Support</div><div>
Job Posting: Apr 28, 2026</div><div>
Unposting Date: May 12, 2026, 10:59:00 PM</div></div>

Pharmacy Technician (Springfield Hospital Center - Sykesville, MD)

Somatus

<div>Overview:

How We Show Up for Our Patients: 
As a leading provider of outcomes-driven care for individuals and communities living with chronic conditions, Somatus is helping patients across the country enjoy More Healthy Days at Home&trade;.<div>
Care at Somatus goes beyond treatment. Through a whole‑person approach, we deliver outcomes‑driven integrated care and show up #SomatusStrong for our patients and teammates. We partner closely with health plans, health systems, and provider groups to support patients with, or at risk of developing, cardio, kidney, metabolic, or other chronic conditions.</div><div></div><div> 
We hire the brightest and boldest &mdash; talent driven by purpose and impact. Since our founding in 2016, our growth trajectory isn&rsquo;t just a milestone &mdash; it&rsquo;s a signal. Our leadership values culture and leads with intention as we remain dedicated to driving clinical excellence.</div><div></div><div> 
Does this sound like you? Keep reading.</div><div></div> 
How We&rsquo;ll Support You: 
We offer 25+ health, growth, and wealth work perks to help teammates be the best version of themselves, including:<ul><li>
Subsidized personal healthcare coverage: Medical, Dental &amp; Vision, plus Wellness programs</li><li>
Paid Time Off: Accrual of 3 weeks&rsquo; Vacation (PTO)</li><li>
Professional development: CEU and tuition reimbursement</li></ul>
Responsibilities:

How You&rsquo;ll Make an Impact:<div>
Somatus offers a Hybrid Telehealth environment with a combination of remote days and visits to members&rsquo; homes.</div><div> 
</div><div>This position will be focused on high needs Chronic Kidney Disease (CKD) and End-Stage Kidney Disease (ESKD) populations that face multiple challenges, from accessing resources to adhering to a physician&rsquo;s treatment plan. The CHW-Patient Advocate will work as an extension of the clinical care team, specifically under the guidance of RN Care Manager and act as an advocate guiding them through their care needs. The individual taking this role will manage his/her caseload through in-person, telephonic and electronic means of communications and coordination. The Patient Advocate will be the first and primary representative of Somatus to our members. He/she will be the key holder of the patient relationship and trust and will be responsible for building this relationship. He or she will be tasked as the person that schedules the initial wellness exam and care management assessment meeting with Somatus clinicians. After an individual care plan is developed, will be the person that facilitates connecting and scheduling the many resources within and beyond Somatus to the patient (including the various members of our care team as well as PCPs, Nephrologists, etc.). The Patient Advocate will also be involved in the community to &ldquo;plug in&rdquo; the patient with others and help facilitate their overall wellbeing.</div><div> 
</div><div>This position is a market-based position.</div><ul><li>
Works under the guidance of physicians and/or a nurse care manager.</li><li>
Follow-up with health management plans and goals.</li><li>
Establish positive, supportive relationships with participants and provide feedback.</li><li>
Conduct an initial triage assessment to help align patients with the most appropriate program in 
accordance with program guidelines.</li><li>
Documents their activities in the care coordination platform, including care plan activities conducted.</li><li>
Engages with patients who need assistance with self-care needs in addition to what a nurse care manager can provide via phone, such as:</li><li><div><ul><li>
Address language and cultural barriers to care management and self-care.</li><li>
Coach and guide the patient to meet both personal and clinical goals.</li><li>
Schedules provider appointments on behalf of their patients.</li><li>
Accompanies patients to their appointments when needed.</li><li>
Reminds patients of their upcoming appointments.</li><li>
Helps patients access community and government-based services, including possibly filling out paperwork for the patient.</li><li>
Helps to teach the caregiver about symptom response plans.</li><li>
Arranges transportation.</li><li>
Facilitates closing gaps in care by educating patients about preventive monitoring and working with physician practices to schedule diagnostic testing.</li><li>
Assists patients with enrolling to access educational videos.</li><li>
Participates in the integrated care team meetings.</li><li>
Act as the patient advocate and support the member through their patient journey starting with initial outreach.</li><li>
Conduct telephonic outreach to members within designated geographic area to introduce the Somatus program and encourage enrollment to build their patient caseload.</li><li>
Conduct door-to-door engagement outreach for patients with telephonic barriers.</li><li>
Support NP and RNCM care team members through facilitating in home telehealth visits with patients.</li><li>
Utilize motivational interviewing techniques to encourage patients to make behavioral changes.</li></ul></div></li></ul><div>
Measures of Success</div><ul><li>
Patient Engagement</li><li>
Care Setting Transitions</li><li>
Assessment</li><li>
Monthly Goal completion as set by the RNCM</li><li>
Patient Success &ndash; as measured by no/reduced hospital or ER visits on a monthly basis</li></ul><div></div> 
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications:

How You&rsquo;ll Strengthen Our Team:
Qualifications:<ul><li>
Experience working with Medicare, Medicaid or Special Needs populations.</li><li>
High school diploma or GED required .</li><li>
Medical Assistant, Licensed Practical Nurse, Engagement Specialist or Community Health Worker Experience.</li><li>
Ability to connect with people and understand the challenges they face.</li><li>
Ability to use a range of outreach methods to engage individuals and groups in diverse settings.</li><li>
Well connected to the community and resources within the community they will serve.</li><li>
Effective written and verbal communication skills demonstrating respect and cultural awareness during interactions with clients.</li><li>
Ability to travel throughout the assigned region and comfort with conducting home visits (50-75% same day travel).</li><li>
Great motivator</li><li>
Organized Coach</li><li>
Empathetic</li><li>
Outgoing / positive personality</li></ul><div>
Preferred Qualifications:</div><ul><li>
Experience working with patients with chronic and behavioral health needs.</li><li>
Associates degree or higher from an accredited college preferred.
</li><li>Demonstrated success in working as part of a multi-disciplinary team including communicating and working with Physicians and Registered Nurses.</li><li>
Proven experience with engaging patients in making healthy behavior changes.</li><li>
Proven skills in navigating the health systems and making necessary linkages in order to meet specific needs.</li><li>
Experience working with Electronic Medical Records and other documentation platform.</li></ul><div>
Wage Range</div><div>
$21.00- $22.00 Per Hour</div><div>
Compensation for the role will depend on a number of factors, including a candidate&rsquo;s qualifications, skills, competencies and experience and may fall outside of the range shown</div>
Other Duties : Other Requirements: Our priority is the health and safety of our members, colleagues, partners, and community. Proof of COVID-19 vaccination is required for employment. If you are unable to be vaccinated for medical reasons or sincerely held religious beliefs, we will consider requests for reasonable accommodations consistent with our policy and applicable law. Our Commitment to Diversity: At Somatus, we celebrate what makes us unique &mdash; our people. We believe that a culture intentionally built to foster and support our unique passions, experiences, and perspectives helps fuel us in the pursuit of our mission. Somatus, Inc. provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by law. Discrimination of any type will not be tolerated.</div>

Patient Health Advocate

Mako Recruiting LLC

<div>Company Summary: 
Carefree Kitchens, Inc. is a premier kitchen and bath distributor catering to both wholesale and retail in the greater Baltimore, Washington and Frederick Metro areas. Having been in business for over 30 years, Carefree Kitchens has established a reputation for quality product and service excellence. We strive to be a place where employees enjoy working 
and with whom customers love to do business. Our purpose is to make the process of obtaining a beautiful new kitchen or bath a Carefree experience. 
Sales Representative/Kitchen &amp; Bath Designer 
Job Summary: 
Carefree Kitchens, Inc. is seeking a dynamic and results-driven Sales Representative with a well-established customer base to join our team. This role is ideal for a motivated professional with experience in retail and/or wholesale sales within the kitchen and bath industry. We are looking for an individual who thrives on building relationships, expanding market reach, and delivering exceptional customer service. 
The ideal candidate will be self-driven, highly organized, and detail-oriented, with strong interpersonal and design skills. They should be comfortable working independently while also collaborating with internal teams to ensure a seamless client experience. The candidate would have a passion for sales, a strategic mindset, and the ability to generate and manage your own book of business.<div> 

Key Responsibilities: 
<ul><li>Identify and engage new clients while nurturing existing relationships</li><li>Guide customers through the kitchen and bath design process, providing expert recommendations</li><li>Manage projects from initial consultation to final installation, ensuring high-quality execution and customer satisfaction</li><li>Conduct on-site measurements and collaborate with clients to create functional, aesthetically pleasing designs</li><li>Maintain a strong working knowledge of cabinetry products, trends, and industry best practices</li><li>Deliver outstanding customer service, addressing concerns promptly and professionally</li></ul></div><div> 
Qualifications &amp; Skills: 
Required: 
<ul><li>2+ years of experience in kitchen and bath sales/design with an established book of business, including contractors, builders and remodelers</li><li>Proven ability to generate and manage your own sales pipeline</li><li>Excellent communication and interpersonal skills</li><li>Strong problem-solving abilities and a keen attention to detail</li><li>Ability to work independently and efficiently manage multiple projects</li><li>Passion for providing exceptional customer service</li></ul></div><div> 
Preferred: 
<ul><li>Familiarity with 2020 Design software</li><li>Experience in cabinetry and interior design</li></ul>
Compensation &amp; Benefits:</div> 

At Carefree Kitchens, Inc., we believe in rewarding success! Our competitive compensation package includes a base salary plus a tiered commission structure, allowing top performers to maximize their earnings.</div>

Kitchen and Bath Sales and Design

Zoll Medical Corporation

<div>Acute Care Technology
At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. 
 
The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service. 
 
At ZOLL, you won&rsquo;t just have a job. You'll have a career&mdash;and a purpose. 
 
Join our team. It&rsquo;s a great time to be a part of ZOLL!
Job Summary 
 
We are seeking the expertise of an experienced Hospital Territory Manager to join our organization. This individual will be responsible for meeting territory sales goals and assume overall accountability for lead generation and development including prospecting, presentation of product demos, coordination of RFPs and Proposals, and negotiating and closing deals. 
 
Essential Functions<ul><li>
Develop an advanced understanding of the Hospital industries including the unique needs and business challenges of our existing and prospective clients. Develop a strong understanding of the functionality and business uses of ZOLL&rsquo;s product suite.</li><li>
Work with marketing and the sales trainer to develop an in-depth awareness of ZOLL&rsquo;s competitors and the strengths and weaknesses of their product offerings.</li><li>
Canvas and develop assigned sales territory actively and conscientiously, exclusively representing ZOLL products and services. This includes prospect identification, lead generation, qualifying prospects, giving product demos via WebEx and in person, working with Sales support personnel and sales engineers as appropriate, proposal and RPF coordination, use of sales toolkits to communicate, negotiating and closing the deal.</li><li>
Attend trade shows and other marketing and networking events to generate leads.</li><li>
Actively network wherever and whenever possible with various trade organizations to promote awareness of in assigned territory.</li><li>
Adhere to Company &ldquo;best practices&rdquo; with regards to Sales Hand-Offs and other procedural issues to ensure customer satisfaction and operational efficiencies.</li><li>
Diligently and accurately forecast sales activity and anticipated deal closure and maintain compliance with established activity metrics.</li><li>
Responsible for quota attainment in assigned territory.</li><li>
Record all results of prospecting, sales, and customer contact in company CRM system.</li></ul> 
Required/Preferred Education and Experience<ul><li>
4-6 years 3+ years successful sales experience with a track record of meeting &amp; exceeding quota within medical device industry required</li><li>
Valid state driver&rsquo;s license Required</li></ul> 
Knowledge, Skills and Abilities<ul><li>
Proven ability to effectively and efficiently work a large geographic territory.</li><li>
Expert ability to converse intelligently about software and hardware products and services.</li><li>
Ability to travel upwards of 50% to facilitate in-person prospecting, product demonstrations, face to face meetings, and relationship building.</li><li>
Proven success working from a remote office.</li><li>
Must be located within the territory.</li></ul> 
Physical Demands<ul><li>
This position requires the employee to sit, stand, walk, talk, listen, hear and speak on a regular basis. May occasionally be required to stoop and bend.</li><li>
Must be able to drive an automobile and may be required to travel by train or airplane as needed.</li><li>
Must be able to lift 25 lbs. unassisted</li></ul> 
Working Conditions<ul><li>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li><li>
This job is a field-based position. Employee will be responsible for working daily in hospitals, doctors&rsquo; offices and other medical establishments within the assigned territory. Occasionally may be required work atypical hours (evenings and weekends) based on business needs.</li></ul> 
ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients's lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.
The &quot;at plan&quot; compensation (Base Salary + Variable Incentive Compensation) for this position is:
$250,000.00 which includes a base salary of $65,000.00 and commission in accordance with the company's sales compensation plan.
Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.
Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee&rsquo;s primary work location.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.</div>

Territory Manager

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