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administrative services coordinator - social work Jobs in Baltimore

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case management specialist

case manager

office coordinator prn

patient service coordinator

MedStar Health

<div>About this Job: General Summary of Position 
Serves as the initial contact person at the medical practice or hospital department and greets patients in a courteous and professional manner. Coordinates efficient patient flow through the practice or hospital department assigned. Makes appointments registers patients collects co-payments Time-of-Service (TOS) payment processing updates demographic and insurance information and provides patients with follow-up appointments and requisitions for tests.
Primary Duties and Responsibilities 
<ul><li>
Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.</li><li>
Manages the intake of patients into the practice screens for emergent conditions registers verifies insurance and explains patient responsibility regarding payment for services and co-pays. Collects copayment prior to care posts time of service (TOS) payments collects and reviews of all encounter forms and prepares charge batches as assigned. Ensures appropriate and timely status assignment of all appointments.</li><li>
Schedules appointments including follow up and referral appointments. Completes requisitions for tests as applicable</li><li>
Answers the telephone in accordance with the policy and service expectations provides telephone triage; disseminates messages appropriately utilizing available technology and prioritizes calls appropriately and timely.</li><li>
Prepares updates and copies forms reports and records on a routine basis; scans imports and indexes regularly to keep information flowing into patients' medical record.</li><li>
Contacts patients regarding missed appointments; monitors and tracks no shows and enters data into system.</li><li>
Performs check-out procedures by inputting patient charges and verifying patient demographic and insurance information ensuring charges are entered in a timely manner in accordance with departmental procedures.</li><li>
Supports organization initiatives related to new technology clinical programs and improving the patient experience. Seeks opportunities for improvement in all administrative processes and services.</li><li>
Ensures optimal patient flow by managing variable and sometimes unpredictable patient volume throughout the day and by providing backup to other members of the team. Interacts effectively with colleagues medical providers and others to communicate essential information and to ensure a high level of patient experience.</li><li>
Takes personal responsibility for the neat appearance of the work location to include front office reception area break room and other assigned areas assuring each area represents MedStar Health in a positive manner.</li><li>
Participates in meetings and on committees as needed or assigned.</li><li>
Adheres to Medstar's high reliability organization (HRO) principles and embodies Just Culture standards.</li><li>
Participates in multi-disciplinary quality and service improvement teams.</li></ul>
Minimal Qualifications 
Education<ul><li>
High School Diploma or GED required
</li><li>One year of relevant education may be substituted for one year of required work experience.</li></ul>
Experience<ul><li>
Less than 1 year 6 months - 1 year experience providing high quality customer service required preferably in a health care setting. Preference given to candidates whose experience includes the use of computerized schedules registration systems and electronic records required and</li><li>
Working knowledge of IDX/GE centricity business preferred
</li></ul>Licenses and Certifications<ul><li>
CPR - Cardiac Pulmonary Resuscitation MedStar Ambulatory and Urgent Care locations: (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required
</li><li>Additional unit/specialty certifications may vary by department or business unit.
</li></ul>Knowledge Skills and Abilities<ul><li>
Excellent interpersonal communication and customer service skills and good telephone etiquette.</li><li>
Requires knowledge of medical terminology and effective oral and written communication skills.</li><li>
Must possess the ability to perform in a high-pressure environment to organize and prioritize work to deal effectively and professionally with a variety of different individuals and to support and monitor the needs of multiple medical providers.</li></ul>
This position has a hiring range of : USD $18.70 - USD $32.72 /Hr.</div>

Patient Service Coordinator

Chase Brexton Health Care

<div>
 JOB SUMMARY: The Nurse Care Coordinator delivers and oversees care management services for medically and/or socioeconomically complex patients in accordance with patient-defined goals, multi-disciplinary plan of care, and established policies and procedures. Drawing on best practices in motivational interviewing and care management, the Nurse Care Coordinator collaborates with clients and multi-disciplinary teams to develop and implement flexible, patient-centered, and cost-effective strategies that support clients to achieve health-related goals. The Nurse Care Coordinator will collect and analyze patient-level data, assist with development and maintenance of care plans, and evaluate outcomes of interventions. The Nurse Care Coordinator also serves as a role model and mentor to CBHC staff on best practices in care coordination, motivational interviewing and addressing social determinants of health. Assures compliance with regulatory body standards (including Joint Commission, HRSA, PCMH, and grant funding sources). This is a hybrid position, and the staff member is expected to be licensed and based in Maryland.
 
 
 
 Major Duties And Responsibilities
 
 
 
 Analytical and Critical Thinking
 
 
 <li>
 
 
 </li>
 Work to develop systems and processes to engage patients in self-management and care navigation.
 
 
 <ul>
 <li>
 Ensure that appropriate community resources, home care and ancillary services are in place and being delivered.
 </li>
 <li>
 Identify high and rising-risk, high-need, and potentially high-cost patients within the assigned panel of Chase Brexton Health Care patients
 </li>
 <li>
 Identify patients at risk for poor outcomes and those who may require more intensive services; provide additional outreach and frequent follow up (by phone and in-person) to this population.
 </li>
 <li>
 Provide complex case management, including chronic disease case management, care coordination, transition care management, high risk clinical tracking, and complex medication management to appropriate patients.
 </li>
 <li>
 Access appropriate resources inside and outside the organization to meet the needs of the patient.
 </li>
 <li>
 Provide referrals to appropriate community resources; facilitate access and communication when multiple services are involved; monitor activities to ensure that services are actually being delivered and meet the needs of the patient, coordinate services to avoid duplication. Teamwork
 </li>
 <li>
 Role model and mentor others, including RN Care Managers, to assess and address the physical, functional, social, psychological, environmental, learning and financial needs of patients.
 
 
 </li>
 </ul>
 Communication
 
 
 <ul>
 <li>
 Deliver, and assist others to also provide, appropriate interventions which demonstrate knowledge of, and sensitivity toward, cultural diversity and religious, developmental, health literacy, and educational backgrounds of the population served. Utilize interpreter services per policy.
 </li>
 <li>
 Facilitate disease prevention and health promotion with nursing staff, patients and families. Patient Focus
 </li>
 <li>
 Provide education, information, and support related to care goals of patients.
 </li>
 <li>
 Act as a patient advocate and assist with problem solving and addressing any barriers to care or compliance with care plan. Checking, Examining, and Recording
 </li>
 <li>
 Maintain accurate patient records and patient confidentiality. Willingness to Learn
 </li>
 <li>
 Engage in professional development activities to keep abreast of care management practices and patient engagement strategies.
 </li>
 <li>
 Attend training sessions and staff meetings as assigned.
 
 
 </li>
 </ul>
 SKILLS AND ABILITIES:
 
 
 <li>
 
 
 </li>
 Able to prioritize competing responsibilities and manage complex caseloads.
 
 
 <ul>
 <li>
 Motivational interviewing skills.
 </li>
 <li>
 Supportive coaching and mentorship to colleagues at clinic sites, including RN Care Managers, around care coordination and addressing social determinants of health.
 </li>
 <li>
 Experience with documentation in an Electronic Medical Record
 </li>
 <li>
 Ability to work with computers in word processing, and database applications preferred.
 </li>
 <li>
 CPR certified by scheduled start date.
 </li>
 <li>
 Must be flexible and adapt to a changing environment.
 
 
 </li>
 </ul>
 EDUCATION AND/OR EXPERIENCE:
 
 
 <li>
 
 
 </li>
 Graduate from an Accredited School of Nursing; Current Maryland Nursing License
 
 
 <ul>
 <li>
 At least five years of related nursing experience serving vulnerable clients in a community-based, home-based, or ambulatory care setting.
 </li>
 <li>
 Chronic disease management experience
 </li>
 <li>
 Encouraged to maintain membership in professional organizations such as the AAACN, ANAC, etc.
 </li>
 </ul>
 <li>
 
 
 </li>
 Preferred: Case Management Certification
 
 
 WORKING CONDITIONS/PHYSICAL DEMANDS:
 
 
 <ul>
 <li>
 Work is typically performed in an office environment. Depending on client/population needs, may also include clinical and community and/or home-based activities, as appropriate to program. The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
 
 
 </li>
 </ul>
 My signature below indicates that I have reviewed this job description. I understand the specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
 
 
 ___________________________________________________ _________________
 
 
 Employee Signature
</div>

Population Health RN Care Coordinator

Kennedy Krieger Institute

Overview: 
The Administrative Services Coordinator I, provides comprehensive administrative and clerical support to the Social Work Department, including front office operations, records management, payroll and scheduling coordination, and documentation support. Assists with data entry and reporting for grant and funding requirements, supports staff compliance with documentation and safety procedures, and serves as a resource for basic technology, office equipment, and operational coordination to support clinical services and staff efficiency.
 
Responsibilities: 
1. Responsible for clerical and administrative tasks, including answering telephones, typing NBU screening documents and correspondences to parents, mail pick-up and delivery, filing, ordering and maintaining adequate supplies, and petty cash.
 2. Provides administrative support by assisting with the identification and location of policies and procedures related to areas of safety by the Social Work Department.
 3. Responsible for entering information in the National Information and Reporting Systems (NIRS) and communicating with clinical staff to obtain additional information that is needed for submission for Institute grant funding ; will present during monthly staff meetings the importance of reporting presentations to help ensure that the Institute will continue to obtain additional funding.
 4. Track staff attendance and updates the UKG payroll information on a bi-weekly basis.
 5. Prepare inpatient social work records/files for each admitted patient and provides verification to staff regarding discharge report tracking.
 6. Distribute adult consent fact sheet to patients through EPIC and collaborate with staff to ensure required documentation is obtained prior to initiation of services.
 7. Develop and maintain on-call schedule for weekend and after-hours staff.
 8. Provide basic computer consultation for inpatient staff and acts as coordinator while providing the Help Desk with assistances as needed.
 9. Provides basic office equipment maintenance and coordinates service requests when necessary.
 10. Support in implementation of site safety procedures by assisting clinical staff with planning and reviewing safety practices related to clinical care and supporting staff and patient safety initiatives.
 
Qualifications: 
EDUCATION: 
High School Diploma, General Educational Development (GED), or equivalent is required.
 
EXPERIENCE: 
Minimum 3 years of administrative support experience working in a healthcare setting is required.
 
Minimum pay range: USD $45,059.66/Yr. Maximum pay range: USD $75,603.63/Yr.

Administrative Services Coordinator - Social Work

Headlands Research

<div><div>At Headlands Research, we are dedicated to enhancing clinical trial delivery within our communities. As a leading network of advanced clinical trial sites, we leverage cutting-edge technology and exceptional support services to broaden outreach and participation. Founded in 2018, our rapidly growing company currently operates 20+ sites across the US and Canada, with plans for further expansion.</div><div> 
<h1 class="jobSectionHeader">
Clinical Research Coordinator (CRC)</h1>

Location: Pikesville, MD | Site Name: Headlands Research - Pharmasite | Full-Time 


Are you an experienced clinical research professional with a passion for advancing medicine? Join a leading, integrated clinical research network dedicated to high-quality data, patient-centered care, and innovation in clinical trials.

We&rsquo;re seeking a Clinical Research Coordinator (CRC) for our clinical research site located in Pikesville, MD. The CRC will manage and execute Phase I-IV clinical studies in accordance with FDA regulations, GCP/ICH guidelines, and sponsor protocols. This role is ideal for someone who thrives in a fast-paced environment and is eager to make an impact in the clinical research industry.

Type: Regular Full-time Employee 
Schedule: Mondays through Fridays, 8:00am - 5:00pm 
Location: Onsite in Pikesville, MD (no capabilities for remote or hybrid work) 
Reports to: Site Director 
Benefits: Our benefits package for full-time employees includes health insurance (medical, dental, and vision), Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA), Paid Time Off (PTO), a variety of disability, accident, and life insurance options, as well as many more.
<h2 class="jobSectionHeader">
What We Offer</h2>
<ul><li>Competitive pay + annual performance incentives</li>
<li>Medical, dental, and vision insurance</li>
<li>401(k) plan with company match</li>
<li>Paid time off (PTO) and company holidays</li>
<li>A mission-driven culture focused on advancing medicine and improving patient outcomes</li></ul> 


<h2 class="jobSectionHeader">Why Join Us?</h2>

You&rsquo;ll be part of a growing, mission-driven organization that values its people. At our core, we&rsquo;re committed to bringing innovative medical treatments to patients faster&mdash;while creating an environment where employees thrive. If you&rsquo;re passionate about clinical research and ready to make a difference, we&rsquo;d love to hear from you. 


Responsibilities:
<ul>
<li>Coordinate all aspects of assigned clinical trials from site initiation to study close-out</li>
<li>Conduct subject visits and ensure timely, accurate documentation following ALCOA-C standards</li>
<li>Maintain compliance with study protocols, GCP/ICH guidelines, FDA regulations, IRB policies, and company SOPs</li>
<li>Manage subject recruitment, informed consent, and retention strategies</li>
<li>Ensure timely data entry and resolution of EDC queries</li>
<li>Report and follow up on all adverse events, serious adverse events, and deviations</li>
<li>Collaborate with investigators, lab teams, sponsors/CROs, and internal stakeholders</li>
<li>Prepare for and participate in monitoring visits, audits, and inspections</li>
<li>Maintain regulatory documentation and ensure proper training is completed for all study amendments and systems</li>
<li>Execute study procedures such as phlebotomy, ECGs, and sample processing within scope (as trained)</li>
<li>Attend investigator meetings and provide cross-functional support as needed</li>
<li>Maintain working knowledge of study protocols, laboratory manuals, equipment calibration, and inventory control</li></ul> 


Requirements:
<ul>
<li>Bachelor's degree OR 2 years of college in a health-related program OR experience and training in conducting clinical trials with knowledge of ICH GCP required OR licensed as a Licensed Practical Nurse (LPN) or higher</li>
<li>Previous experience as a Clinical Research Coordinator preferred</li>
<li>Deep understanding of FDA, ICH-GCP regulations, and clinical trial procedures</li>
<li>Proficiency in medical terminology and clinical documentation practices</li>
<li>Strong interpersonal, verbal, and written communication skills</li>
<li>Organized, detail-oriented, and capable of managing multiple priorities</li>
<li>Proficient in Microsoft Office and other clinical research systems</li></ul> 


Apply now to become a part of a team that&rsquo;s changing the future of healthcare&mdash;one trial at a time.</div></div>

Clinical Research Coordinator

Lifebridge Health

<div><h1 class="jobSectionHeader">Clinical Outreach Coordinator - Grace Medical Center - OP Behavioral Health
</h1><div><div><ul><li>Baltimore, MD
</li><li>SINAI HOSPITAL
</li><li>FMF-OP BEHAVIORAL HE
</li><li>Full-time - Day shift - 8:30am-5:00pm
</li><li>CLERICAL ADMIN
</li><li>95768
</li><li>$24.38-$36.57 Experience based
</li><li>Posted: Today
</li></ul></div><div>Apply Now Save Job Saved
</div></div><div>Summary
<div><div><div>JOB SUMMARY:</div>
<div></div><ul><li>Coordinates and provides intake screening for the Outpatient Mental Health Program, Partial Hospitalization Program (PHP), and Intensive Outpatient Program (IOP).</li>
<li>Determines appropriate services, schedules appointments and makes referrals to other agencies as appropriate.</li>
<li>Gathers clinical information from patients to link them to appropriate services.</li>
<li>Provides clinical guidance to referral sources.</li>
<li>Communicates clinical screening outcomes, symptoms, and behaviors to the treatment team.</li>
<li>Establishes and nurtures relationships with referral sources.</li>
<li>Markets the programs by providing presentations to outside referral sources.</li>
<li>Coordinates outreach and interacts with Lifebridge Health departments and public and private agencies.</li>
<li>Provides an excellent customer service experience to patients, referral sources, visitors and co-workers.</li>
</ul>
REQUIREMENTS:
<ul><li>Bachelor's Degree in Psychology or Social Work</li>
<li>Minimum of 1 year of experience; 3+ years of experience preferred - clinical experience working with SMI and Chemically Dependent patients. Basic understanding of symptoms and pathology of mental illness.</li>
</ul>
</div></div>Additional Information
Who We Are: 
 
LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to &ldquo;improve the health of people in the communities we serve.&rdquo; Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care. 
 
What We Offer: 
 
Impact: Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients. 
 
Growth: Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification. 
 
Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support &mdash; improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license. 
 
Benefits: Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs. 
 
Why LifeBridge Health? 
 
With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital. 
 
Our organization thrives on a culture of CARE BRAVELY&mdash;where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare. 
 
LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.
</div><div><div><div><div>Share:
</div></div><div>Apply Now</div></div></div></div><div></div>

Clinical Outreach Coordinator - Grace Medical Center - OP Behavioral Health

<div>About this Job:

General Summary of Position 
Provides case management and care coordination for hospitalized patients within CTO (Care Transformation Organization)-supported practices, partnering with the interdisciplinary team and serving as a key liaison to ensure seamless care across settings.
The LPN Transition of Care Nurse supports high-risk and episodic patients&mdash;primarily within the Medicaid population&mdash;through safe, coordinated transitions from hospital to home or other care settings. This hybrid role offers remote flexibility while requiring regular travel to hospitals and the community to engage patients in person.
In this role, the LPN partners with care teams to meet patients during hospitalization, ensuring continuity of care, reducing readmissions, and addressing clinical and social needs. Strong Medicaid experience is essential, along with a well-rounded background that includes both hospital-based care and community, outpatient, or ambulatory case management.
This is a hands-on, patient-facing role that requires routine hospital visits. Mileage and parking for required travel are reimbursed. The ideal candidate is self-directed, organized, and passionate about improving outcomes for vulnerable populations. 
Primary Duties and Responsibilities 
<ul><li>
Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.</li><li>
In collaboration with the interdisciplinary care team acts as primary care team agent for the episodic care needs and coordination of care for a panel of attributed Medicare beneficiaries following discharge by ensuring the following: Ensures attributed beneficiaries have timely access to care (same day or next day access to the patient's own practitioner and/or care team for urgent care or transition management); Assists patients with scheduling appointments with providers including annual wellness visits. Review of Discharge instructions and Medication Reconciliation</li><li>
Attributed beneficiaries receive a follow up interaction from the TOC Care manager coordinator within 2 business days for hospital discharge and within one week for Emergency Department (ED) discharges; Coordinates referral management for attributed beneficiaries seeking care from high-volume and/or high-cost specialists as well as EDs and hospitals; Facilitates connection to services for patients who may benefit from behavioral health services including: patients with serious mental illness patients with substance use disorders' patients with depression anxiety or other mental health conditions patients with behavioral and social risk factors and BH issues patients with multiple co-morbidities and BH issues; elevates patients requiring longitudinal / ongoing care management needs following discharge to the CTO Lead Care manager MDPCP Social needs teams and or MDPCP Amb pharmacist where appropriate</li><li>
Completes general assessment for barriers or needs including any Social Determinants of Health (SDoH) and makes referrals as appropriate</li><li>
Assesses plans implements monitors and evaluates options and services to meet health needs of attributed beneficiaries up to 30days following In patient discharge or Emergency room visit . Manages a caseload in compliance with contractual obligations and the MD Primary Care Program (MDPCP) standards.</li><li>
Monitors and evaluates effectiveness of care plan and modifies plan as needed. Supports member access to appropriate quality and cost-effective care. Coordinates with internal and external resources to meet identified needs of the member's care plan and collaborates with providers</li><li>
Acts as a liaison and member advocate between the member/family physician and facilities/agencies. Provides clinical consultation to physicians professional staff and other teams members/supervisors to provide optimal quality patient care and effective operations.</li><li>
Ensures members are engaging with their PCP to complete their care management treatment plan or preventive care services.</li><li>
Ensures daily telephonic patient communication to help to close gaps in care and provide up-to-date healthcare information helping to facilitate the members understanding of his/her health status using available reports including quality m page and HIE CRISP to ensure relevant medical history/encounter are accessible in EMR.</li><li>
Facilitates ongoing communication amongst practice and care team by participating in huddles hosting regular conference calls in-person meetings or coordinating regular email updates to ensure alignment of activity discuss new developments and exchange information.</li><li>
Participates in meetings and on committees and represents the department and hospital in community outreach efforts.</li><li>
Participates in multi-disciplinary quality and service improvement teams.</li></ul>
Minimal Qualifications 
Education<ul><li>
Associate's degree from National League for Nursing accredited program required or</li><li>
Diploma from National League for nursing accredited program. required</li></ul>
Experience<ul><li>
3-4 years Related experience required</li></ul>
Licenses and Certifications<ul><li>
LPN - Licensed Practical Nurse - State Licensure Valid Maryland LPN License required and</li><li>
CPR - Cardiac Pulmonary Resuscitation Active ALS/CPR certification required and</li><li>
DL - Valid State Driver's License in good standing Valid driver's license required</li></ul>
Knowledge Skills and Abilities<ul><li>
Basic computer skills preferred.</li><li>
Effective verbal and written communication skills.</li><li>
Excellent interpersonal and customer service skills especially serving geriatric patients.</li><li>
Strong analytical and critical thinking skills.</li><li>
Strong community engagement and facilitation skills.</li><li>
Advanced project management skills.</li><li>
Commitment to collective impact concepts.</li><li>
Flexibility and the ability to work autonomously as well as take direction as needed.</li><li>
Cultural competency.</li><li>
Proficient computer skills along with experience using Microsoft applications-Word Excel etc. and familiarity with entering data in an electronic medical record (EMR).</li></ul>
This position has a hiring range of : USD $61,838.00 - USD $111,259.00 /Yr.</div>

LPN Care Manager CTO Transition of Care

University of Maryland, Baltimore

<div></div><div><div>The University of Maryland, School of Pharmacy department of Pharmacy Practice &amp; Sciences, and Health Outcomes Research (P-SHOR) has an opening for a Pharmacy Technician at the Springfield Hospital Center located in Sykesville, Maryland.
The Springfield Hospital Center is operated by the Maryland Behavioral Health Administration and one of the oldest continually operating psychiatric facility in the United States. The hospital is a 220-bed psychiatric facility serving involuntarily committed and forensic patients. 
ABOUT US
The University of Maryland School of Pharmacy is one of seven professional schools at the University of Maryland, Baltimore (UMB). Our mission is to make life better by preparing future-ready graduates, driving innovation, advancing discovery science, delivering world-class clinical training, and enriching communities through pharmapreneurship.
Established in 1841, the University of Maryland School of Pharmacy (UMSOP) is the fourth oldest school of pharmacy in the United States. As a leader in pharmacy education, scientific discovery, patient care, and community engagement; the School conducts cutting-edge research and engages in a wide variety of professional practice activities to improve the health and well-being of citizens in the state of Maryland and beyond. 
UMB CORE VALUES:
Respect &amp; Integrity, Well-Being &amp; Sustainability, Equity &amp; Justice, and Innovation &amp; Discovery 
COMMITMENT to DIVERSITY
We believe every person brings with them unique strengths, experiences, and perspectives and we value these differences. One of our best opportunities to deliver a workplace that is diverse, inclusive, and focused on equality is to hire candidates who share these values.
The successful candidate for this position will be able to describe and demonstrate their commitment to diversity, equity, and inclusiveness as well as how they contribute to a respectful, positive workplace.
UMB is a public university and constituent institution of the University System of Maryland. All employees are expected to work primarily physically within the State of Maryland.
Employees whose job duties require them to work in clinical settings or at clinical or field sites continue to be subject to the vaccine requirements of those sites. This position is required to be vaccinated against COVID 19. For additional information on protocols and exemptions, please visit the COVID-19 website. 
BENEFITS (Non-Exempt Regular):
UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development, along with additional exciting perks that employees can take advantage of. This position participates in a retirement program (pension), effective on your date of hire. Non-exempt regular staff receive a generous paid leave package that starts with 14 days of vacation accrued per year, 16 paid holidays, 3 personal leave, unlimited accrual of sick time, and time for community service; comprehensive health insurance; professional learning and development programs; tuition remission for employees and their dependents at any University System of Maryland school; and flexible work schedules and teleworking options (if applicable per job). 
JOB SUMMARY
Under general supervision, the pharmacy technician fills orders for unit doses, pre-packages pharmaceuticals, DEA Controlled substances, floor stock, supplemental medications, emergency kits, night cabinet, and general stock requisitions. Under supervision of the pharmacist, the technician may order or receive pharmaceuticals from the wholesaler on a daily basis. The technician may deliver medications to patient care areas. The technician performs various related pharmacy duties including quality management activities such as drug product recalls, nursing unit inspections and pharmaceutical care audits. 
ESSENTIAL FUNCTIONS<ul><li> Prepares medication orders for an assigned patient population. Fills patient medication bins based on physician orders and patient profiles approved by the pharmacist through the pharmacy computer system, in accordance with departmental procedures.</li><li> Prepares medication orders for admissions, discharges and transfers as outlined by departmental procedures.</li><li> Packages and labels medications into unit doses for inspection and approval by the pharmacist according to departmental Quality Control Standards. Checks refrigerator for stability and accurate labeling of all refrigerated medications.</li><li> Prepares medication and restocks After Hour Drug Supply and Emergency Cart(s) as needed.</li><li> Picks up and delivers pharmacy documents and pharmaceuticals from various departments and patient care locations.</li><li> Maintains appropriate inventory levels of drugs and pharmaceutical supplies in the Pharmacy department and in-patient care areas. Receives and stores incoming pharmaceuticals in proper locations as instructed.</li><li> Informs the supervisor/pharmacist of stock needs and stock shortages. Checks and replenishes floor stock and supplemental medications to assigned nursing stations.</li><li> Completes appropriate pharmacy stock requisition forms for replacement of medications.</li><li> Processes drug recalls when required in accordance with departmental policy and procedure.</li><li> Produces various computer reports from a variety of pharmacy databases. May run standard reports and back-up procedures relative to the pharmacy computer system. May compile queries of databases in order to address specific questions.</li><li> Documents all vital information regarding DEA controlled substances requests.</li><li> Performs monthly inspections of nursing stations; completes inspection reports and documents problems observed and corrective actions taken as necessary. Refers any unresolved issues to the pharmacist.</li><li> Performs routine checks of the Pharmacy inventory to remove any medication, soon to expire, as defined by departmental policy. Prepares the expired items for processing by the Return Goods Vendor.</li><li> Assists in the care and maintenance of departmental equipment and supplies such as dispensing trays, dispensing areas, computers, printers, and packaging equipment.</li><li> Ensures proper functioning of Pharmacy refrigerators and freezers, checking for adequate temperature levels and that cleaning standards are maintained according to departmental procedures.</li><li> Attends and participates in in-service training and various educational programs to enhance professional growth and development.</li></ul>
Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job. Incumbents perform other related duties assigned. Specific duties and responsibilities may vary based upon departmental needs.<div> 
</div></div><div>
Qualifications<div></div> 
MINIMUM QUALIFICATIONS
EDUCATION: Completion of a high school level course work with attainment of a high school diploma or possession of a State High School Equivalency Certificate (GED) is required. Education at the college level is preferred.
EXPERIENCE: A minimum of one year of equivalent experience requiring a familiarity with generic and trade names of pharmaceutical products.
OTHER: Incumbents must possess certification as a certified pharmacy technician and active registration with the Maryland Board of Pharmacy.
Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience. 
REQUIRED KNOWLEDGE/SKILLS/ABILITIES
General knowledge of generally accepted pharmacy principles, practices and procedures, pharmaceutical generic and trade names, general mathematics, personal computers, is required. General knowledge of PC computer software applications, such as, spreadsheet, database, word processing, and data entry is required. Ability to operate various types of pharmacy equipment, such as, laminar flow hood is required. Ability to use a CRT to access patient/drug information systems is required. Ability to stand and/or walk for extended periods of time while performing pharmacy service support duties. Ability to lift; store and carry supplies and equipment. Ability to communicate effectively orally and in writing, to interact effectively with medical, nursing and various allied health staff in order to successfully provide optimal patient care. 
CONDITIONS OF EMPLOYMENT: Candidates selected for employment may be subject to medical inquiries and/or medical examinations to determine ability to perform the job. Employees in this job class may be subject to pre-employment and random drug testing. Overtime, weekend, on-call and shift work may be required in some positions. 
SALARY RANGE: $45,000 - $48,780.49 / Commensurate with education and experience.
Note: New hires will receive a 2.5% adjustment to their base salary upon successful completion of the 6-month probationary period. 
UMB is committed to cultivating a diverse and inclusive workforce and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, ancestry or national origin, sex, pregnancy or related conditions, sexual orientation, gender identity or expression, genetic information, physical or mental disability, marital status, protected veteran's status, or any other legally protected classification.
If you anticipate needing a reasonable accommodation for a disability under the Americans With Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request. You may also contact leave_and_accom@umaryland.edu. Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.
The University of Maryland, Baltimore prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. Read the UMB Notice of Non-Discrimination for more information.<div> 
</div></div><div>
Job: Reg or CII Non-Exempt Staff - N07PJU</div><div>
Employee Class : Non-Exempt Regular</div><div>
Full Time/Part Time: Full-Time</div><div>
Shift: Day Job</div><div>
Financial Disclosure: No</div><div>
Organization: School of Pharmacy - Pharmacy Practice and Science - Academic Support</div><div>
Job Posting: Apr 28, 2026</div><div>
Unposting Date: May 12, 2026, 10:59:00 PM</div></div>

Pharmacy Technician (Springfield Hospital Center - Sykesville, MD)

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