administrative director, behavior health services

administrative/staffing coordinator (24 hrs. rotating days/eves/nights and weekends/holidays

administrative/staffing coordinator - 24 hours - rotating shifts: work 12 hrs. shifts on days/eves/nights/weekends/holidays

director - cloud platforms & agent infrastructure

academic success coordinator Jobs in Boston

academic success coordinator

administrative coordinator, obgyn Jobs in Boston

administrative coordinator, obgyn

administrative director, behavior health services Jobs in Boston

administrative/staffing coordinator (24 hrs. rotating days/eves/nights and weekends/holidays Jobs in Boston

administrative/staffing coordinator - 24 hours - rotating shifts: work 12 hrs. shifts on days/eves/nights/weekends/holidays Jobs in Boston

patient services coordinator

Tufts University

<div>Overview:
<p><b>
This is a fully remote position. However, there is </b><b>mandatory onsite training</b><b> for the first 6-8 weeks.</b></p><p>
The Dental School Call Center department is responsible for answering incoming phone calls efficiently for the entire school and identifying the patient&rsquo;s needs and assisting to their questions and inquiries appropriately.</p>
What You'll Do:
<div>The Call Center Coordinator (CCC) triages or resolves new patient and general inquiries to the dental school made over the phone or online. They are responsible for assisting patients, matching them with the clinical option that is most appropriate for their needs.</div><div><ul><li>
Triage or resolve phone inquiries for every clinic, every office, and every function at the dental school.</li><li>
Understand the needs of new patients and match them with the clinical option that is most appropriate for their needs</li><li>
Schedule new patient appointments for 14+ different clinics</li><li>
Resolve and track online appointment requests</li><li>
Provide medical and dental insurance information as appropriate</li><li>
Maintain patient electronic records</li><li>
Submit changes to the knowledgebase</li><li>
Participate in regular team meetings</li></ul></div>
What We're Looking For:
<div><b>Basic Requirements:</b><br>
<i>Knowledge and experience typically acquired by:</i><ul><li>
High School equivalency</li><li>
0-1 year of job related experience</li><li>
Basic computer skills</li><li>
Excellent communication and customer service skills</li></ul></div><div><b>
Preferred Qualifications:</b><ul><li>
Associate's Degree or related health care experience</li><li>
Experience in a call center or customer facing role</li><li>
Fluency in a second language (Mandarin, Cantonese, Spanish, Portuguese, Vietnamese or Haitian Creole)</li><li>
Ability to follow established procedures and policies</li><li>
Knowledge of customer service principles and practice</li><li>
Detailed oriented, ability to multi-task, and highly organized</li><li>
Ability to work in a team environment as well as work independently</li><li>
Telephone etiquette skills</li><li>
Dental/Medical background a plus</li></ul></div>
Salary Range: Minimum $19.20, Midpoint $22.50, Maximum $25.90</div>

Call Center Coordinator - School of Dental Medicine

Boston University

<div><p>A Patient Coordinator administers the daily desk operations to ensure excellent customer service and front-end operations in the Specialty clinics for both patients and students while meeting educational and fiscal goals. This position strives to make each phase of treatment a very positive experience for all patients from the initial phone call on through the delivery of care to completion. Answer all incoming calls and direct as needed. Check messages and return calls. Greet all scheduled patients, checking them in as arrivals and notifying their doctors. Actively listens in the details of a patient complaint, provides feedback, recommends solutions, and reaches out to supervisors in an effort to resolve issues as needed. Scheduling appointments ensuring continuity of care. Assisting patients with coordination of department referrals. Answering treatment/billing/benefit questions. Triage emergency patients. Provides support to each student with their patient care management issues allowing them to devote their time to the delivery of patient care. Responsible to carry out the established business practices and policies and procedures set forth by the Henry M. Goldman School of Dental Medicine.</p><br>
<p></p>
<br>
<br>
Required Skills<br>
<p>HS Diploma required, associate's degree preferred and 1-3 years of experience.</p><br>
<p></p>
<p><i>
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.</i></p></div>

PATIENT COORDINATOR, School of Dental Medicine, Clinical Affairs

The Brigham and Women's Hospital, Inc.

<div>Site: The Brigham and Women's Hospital, Inc.<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><br>
<p></p>
Budgeted replacement for POA vacancy<p></p><p><b><br>
Job Summary</b></p>
Department of Neurosurgery:
<br>
<br>
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department.<br>
<br>
<ul><li>Perform duties under moderate supervision with intermediate to advanced proficiency in administrative skills.
</li><li>Provide routine and more complex administrative support such as typing memos and letters, answering telephones, and taking and distributing messages.
</li><li>Coordinate calendar and schedules including coordinate calendars for several managers or coordinates events for department.</li><li>Proofread and edit manuscripts, perform library or literature searches, and help to create and edit presentation materials. Work with less direction with ability to create more advanced material.
</li><li>Helps to prepare and edit grant applications and other related materials with less direction and more applicable knowledge of the process.
</li><li>Perform transcription of dictated physician notes.
</li><li>Assist with training and orienting staff as needed.
</li><li>Provide cross coverage as needed.
</li><li>Assist with special projects as directed.
</li><li>Follow HIPAA guidelines for the management of patient privacy and confidentiality.</li><li>Other duties, as assigned.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><ul><li>
High school diploma or GED is required.</li><li>
Office experience of 2-3 years is desired.</li><li>
Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.</li><li>
Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.</li><li>
Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.</li><li>
Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.</li><li>
Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.</li></ul><p></p><p><b>
Job Specific Duties and Responsibilities:
</b></p><p></p><p>1. Office Operations:</p><ul><li>
Respond to a variety of incoming calls to the physician's practice, handle patient inquiries and issues in a timely and effective manner
</li><li>Treat all customers with dignity and respect.
</li><li>Return all patient phone calls within the same day.</li><li>
Provide patients with progress updates on appointments, procedures, etc.</li><li>
Interact with Brigham and Women's Hospital departments, referring clinics and physicians' offices in order to coordinate services for patients.</li><li>
Sort and review all physician correspondence.
</li><li>Maintain clinical and administrative meetings calendar for the physician(s).</li><li>
Assist physician with travel, lecture arrangements.
</li><li>Assist physician with submission and tracking of all business expense reimbursements in conjunction with the Finance Manager.
</li></ul><p></p><p>2. Clinic Responsibilities:</p><ul><li>
Schedule new and established patient visits in Epic and diagnostic testing as required.
</li><li>Prepare and send out new patient greeting letters with appropriate paperwork for the upcoming visit.
</li><li>Prepare charts for clinic ensuring that the chart is up to date and contains all patient correspondence received prior to the visit, as well as diagnostic results.
</li><li>Notify Operations Manager and/or clinic staff to block off the physician schedule in Epic when surgeon is out of the office; inform him/her that surgeon is out of the office as soon as information is known (add this information to the MD Away Calendar as well to ensure OR time is released)
</li><li>Run patient eligibility in Epic prior to clinic to ensure patients have active insurance information on file.
</li></ul><p></p><p>3. Billing Function:</p><ul><li>
Serve as a liaison to insurance companies and provide them with all necessary information in order to obtain prior authorizations.
</li><li>Ascertain work related visits and cases; obtain all necessary worker compensation information necessary to initiate and complete negotiations and billing.
</li><li>Complete referral management process in conjunction with Patient Service Center, including reviewing, updating and completing and missing information.
</li><li>Ensure that referrals obtained for all clinic visits are up to date and accurate.</li><li>
Perform demographic and insurance eligibility checks in Epic, Nehen and Emdeon. Review and correct any information that is found through eligibility checks.
</li><li>Review surgical schedule and work with Billing Manager to ensure charges are going out appropriately.
</li><li>Review logs of outstanding OR dictations and work with physician to ensure timely signing and finalization of operative notes.
</li><li>Ensure all physician notes are dictated and final signed within the required time period so billing can go out.
</li></ul><p></p><p>4. Surgical scheduling:</p><ul><li>
Schedule all surgical procedures and Weiner Center pre-operative screening appointments in Epic.
</li><li>Notify patient and confirm arrangements.
</li><li>Schedule all radiological testing in Percipio and assist with the prior authorization process.
</li><li>Work with clinical team to ensure that patient has all pre-operative educational materials.
</li><li>Confirm all bookings in system and with patient prior to the procedure date and within appropriate timelines.</li><li>
Notify OR Schedule Manager of any unused surgical block time as soon as the information becomes available.
</li></ul><p></p><p>5. Maintain accurate files:
</p><ul><li>Develop and maintain accurate and up to date electronic files for confidential patient information (patient charts), correspondence, administrative issues and research information for articles and papers that are readily available upon request.
</li></ul><p></p><p>6. Prepare all correspondence:
</p><ul><li>Provide insurance companies with requested information in order to complete filings and documentation for motor vehicle, worker&rsquo;s compensation, disability claims and insurance inquiries pertaining to our services.
</li><li>Review and edit all office notes and transcriptions in Epic.</li></ul><p><br>
</p><div><div><div><div><div><div><div><p><b>Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
60 Fenwood Road<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$17.71 - $24.94/Hourly<p></p><p><b><br>
Grade</b></p>
3<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Practice Operations Assistant II

The General Hospital Corporation

<div>Site: The General Hospital Corporation<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Department of Neurology:<br>
<br>
Under the general direction of the Practice Manager, the Practice Assistant II provides administrative support to healthcare providers in a high-volume ambulatory setting, functioning as the primary interface between the patient and the providers. The Practice Assistant II is expected to effectively organize priorities, complete tasks on time and to manage confidential patient information.
<br>
<br>
The Practice Assistant II is responsible for scheduling patient appointments, diagnostic testing, coordinating referrals and managed care related issues. Candidate must be able to handle a very busy high volume of calls in each division being covered, and able to shift gears to the guidelines for each specific division they are placed in.
<br>
<br>
The Practice Assistant II is expected to take personal and complete responsibility for every customer interaction by creating a welcoming environment and providing outstanding service.<p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><ul><li><p>
High School Diploma or equivalent is required.</p></li><li><p>
Office experience of 2-3 years is required.</p></li><li><p>
Proficiency with all Office Suite, Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.</p></li><li><p>
Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.</p></li><li><p>
Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.</p></li><li><p>
Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.</p></li><li><p>
Managing one's own time and the time of others.</p></li><li><p>
Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.</p></li></ul><p></p><p><b>
PRINCIPAL DUTIES AND RESPONSIBILITIES:</b></p><ul><li><p>
Answers and triages incoming telephone calls, takes messages and assists patients and families with problem resolution both in-person and over the telephone.</p></li><li><p>
Has the primary responsibility for scheduling and rescheduling patient appointments and utilizes wait list to fill cancelled appointments.</p></li><li><p>
Works closely with the international office to schedule visits.</p></li><li><p>
Reviews the daily patient schedule and ensures that all appropriate preparations are in place to facilitate efficient patient flow for the day.</p></li><li><p>
Prints office visit encounters and prepares labels.</p></li><li><p>
Prepare medical record charts for new patients.</p></li><li><p>
Pulls medical records for patients prior to visit.</p></li><li><p>
Obtains pertinent new patient information.</p></li><li><p>
Schedules ancillary appointments.</p></li><li><p>
Responsible for assisting and obtaining appropriate referral information from referral source.</p></li><li><p>
Pre-screens incoming referrals according to selection criteria.</p></li><li><p>
Collects and processes co-payments as applicable.</p></li><li><p>
Checks out patients as applicable.</p></li><li><p>
Coordinates prior authorizations for prescriptions.</p></li><li><p>
Coordinates medical documentation, scanning and indexing in EPIC.</p></li><li><p>
Coordinates interpreter services and patient rides as necessary.</p></li><li><p>
Responsible for sorting mail, incoming faxes and directs correspondence to appropriate recipient.</p></li><li><p>
Coordinates physician administrative and clinical schedules.</p></li><li><p>
Provides cross coverage as necessary.</p></li><li><p>
Files correspondence. Maintains patient confidentiality in compliance with HIPPA guidelines.</p></li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
15 Parkman Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$17.71 - $24.94/Hourly<p></p><p><b><br>
Grade</b></p>
3<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Practice Assistant II

<div>Site: The Brigham and Women's Hospital, Inc.<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Under the direction of the Assistant Director, International Office liaises with all hospital departments and across the MGB Healthcare Systems to facilitate the health care needs of the international patient population. Ensuring an efficient process and promoting high levels of patient and physician satisfaction. Provide leadership in defining opportunities to expand and improve all aspects of international referrals, both directly from patient-initiated requests as well referring physician requests for service.
<br>
<br>
1. Manage cases, planning all inpatient and outpatient care with providers for consultation, diagnosis, and medical procedures.
<br>
<br>
2. Facilitates consultations at affiliated locations, including the Dana-Farber/Brigham and Women&rsquo;s Cancer Center and Brigham and Women&rsquo;s Faulkner Hospital.
<br>
<br>
~ Employing a web-based appointment system regularly creates ad-hoc reports in response to client requests, analyzes data to propose service opportunities, notify care providers, and respond to client requests.
<br>
<br>
~Manage billing and payments to provide timely, seamless service
<br>
<br>
3. Ensures accuracy of international demographics and financial data elements in the Hospital registration systems.
<br>
<br>
4. Receives and manages letters of guarantee from embassies or insurance companies.
<br>
<br>
5. Notifies patients and physician offices of potential problems relative to deposit requirements, including cancellation or rescheduling of services.
<br>
<br>
6. Presents a positive awareness of the International Program both within and outside the Hospital.
<br>
<br>
7. Delivers concierge-level attention to service for each patient.<br>
<br>
8. Other assignments as necessary.<p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><p>
Bachelors Degree required 3-5 years in a health care setting with administrative responsibilities preferred Bilingual preferred.</p><p></p><p>
1. Superior interpersonal skills to interact effectively with all levels of staff, patients, families and community organizations required. Must be able to collaborate and consult in an effective interdisciplinary team approach</p><p></p><p>
2. Proficiency in medical terminology.</p><p></p><p>
3. Proficiency in computers, especially Microsoft Office.</p><p></p><p>
4. Familiarity with a hospital environment preferred.</p><p></p><p>
5. Excellent organizational and time management skills.</p><p></p><p>
6. Ability to work well under pressure and to handle sensitive information and multicultural matters.</p><p></p><p>
7. Ability to relate to patients from varied countries and backgrounds, and to respond to their needs demonstrating a great deal of cultural awareness and sensitivity.</p><p></p><p>
WORKING CONDITIONS: Busy office environment, with frequent interruptions. Due to the size and complexity of the department, the work can be high paced and challenging at times.</p><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p>
Arabic fluent (spoken and written) required.</p><p></p><ul><li><ul><li>
Medical, Dental, and Vision insurance</li><li>
Tuition Reimbursement</li><li>
Generous Paid Time Off</li><li>
50% Off MBTA passes</li><li>
Access to childcare resources and emergency backup care</li><li>
403(b), Cash Balance Retirement Plan, and Tax-Sheltered Annuity options</li><li>
Exclusive &ldquo;Perks&rdquo; &ndash; discounts on tickets and passes for ski resorts, museums, sporting events, and more</li></ul></li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
75 Francis Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$53,040.00 - $75,888.80/Annual<p></p><p><b><br>
Grade</b></p>
5<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Patient Liaison, International Patient Center

Massachusetts Eye and Ear Infirmary

<div>Site: Massachusetts Eye and Ear Infirmary<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Summary<br>
Responsible for supporting the delivery of patient care, participate in administrative tasks, and assist in various healthcare projects. Provide you with valuable hands-on experience in a dynamic healthcare environment and contribute to your professional development.<br>
Does this position require Patient Care? Yes<br>
Essential Functions<br>
<ul><li>Provide assistance to patients and their families, answering questions and addressing concerns within your scope of knowledge.</li><li>Assist in scheduling patient appointments, ensuring efficient utilization of resources and optimal patient flow.
</li><li>Responsible for supporting the delivery of patient care, participate in administrative tasks, and assist in various healthcare projects.</li><li>valuable hands-on experience in a dynamic healthcare environment and contribute to your professional development.</li><li>Help with data entry and maintaining electronic health records (EHR) systems.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><div>
Education<br>
High School Diploma or Equivalent required<br>
<br>
Can this role accept experience in lieu of a degree?<br>
No<br>
<br>
Licenses and Credentials<br>
<br>
Experience<br>
Currently enrolled as a student pursuing a relevant degree or diploma in a healthcare-related field. 0-1 year required<br>
<br>
Knowledge, Skills and Abilities<br>
<ul><li>Strong interest in the healthcare industry and a desire to gain practical experience.</li><li>Excellent communication and interpersonal skills to interact effectively with patients, healthcare professionals, and staff.</li><li>Detail-oriented with good organizational and time management skills.</li><li>Ability to handle confidential information with integrity and professionalism.</li><li>Proficient in using basic computer software.</li><li>Willingness to learn, adapt, and contribute as part of a healthcare team.</li><li>Knowledge of healthcare regulations and privacy laws is an asset.</li></ul></div><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
243-245 Charles Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
0<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Per Diem<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$17.71 - $24.28/Hourly<p></p><p><b><br>
Grade</b></p>
2<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Student COOP - Ophthalmic Assistant

<div>Site: The General Hospital Corporation<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Summary :Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations, under minimal supervision. Performs administrative duties related to patient visits including scheduling, check-in, check-out duties (performs all duties of the other levels at highest proficiency level). Actual job duties may vary by Department. Essential Functions-Perform routine administrative and clerical duties relating to a clinical service or physician practice office. Make patient appointments and maintain appointment records. Assist callers with routine inquiries, and schedule appointments. Process patient billing forms and scan documents to patient medical record/LMR.
<br>
<ul><li>Acts as &quot;Super User&quot; for scheduling, registration and billing systems. Provides assistance and training to others in these areas. May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.
</li><li>Provides functional guidance to Office and Practice Assistants.
</li><li>In conjunction with Supervisor oversees daily activities of practice staff.
</li><li>May be required to accept co-payments. Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><div>
Education<br>
High School Diploma or Equivalent required<br>
<br>
Can this role accept experience in lieu of a degree?<br>
No<br>
<br>
Licenses and Credentials<br>
<br>
Experience<br>
office experience 3-5 years required<br>
<br>
Knowledge, Skills and Abilities<br>
<ul><li>Strong technology and MS Office skills &ndash; Advanced Outlook, Word, Excel, PowerPoint Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.</li><li>Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.</li><li>Communicating effectively in writing as appropriate for the needs of the audience and Talking to others to convey information effectively.</li><li>Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.</li><li>Managing one's own time and the time of others.</li><li>Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.</li><li>Ability to proofread and edit written documents.</li></ul></div><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
55 Fruit Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$19.37 - $27.71/Hourly<p></p><p><b><br>
Grade</b></p>
4<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Patient Service Coordinator III

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