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homehealth physical therapist - prn Jobs in Chicago

homehealth physical therapist - prn

patient care technician

patient care technician (pct) Jobs in Chicago

patient care technician (pct)

patient service representative 1 hospital Jobs in Chicago

patient services representative

Advocate Aurora Health

<div>Major Responsibilities:<ul><li>
Responsible for performing all job duties in a way that conforms to our customer service philosophy and consistent with our &quot;AIDET&quot; standards<ul><li>
 1)Greet and Acknowledge all patients and family members in a welcoming and prompt manner.</li><li>
 2)Introduce the patient to our services, what they can expect while under our care. Utlize appropriate etiquette in all communications.</li><li>
 3)Provide the patient with information on the likely time spent in the service area (duration) including time in registration and time in clinical service.</li><li>
 4)Explain the nature of our work, why we ask for demographic, socio-economic, and financial information. Explain how we safeguard their information and use it to provide better care for them.</li><li>
 5)Hand-patients off to the next area with a clear &quot;thank you.&quot;</li></ul></li><li>
When creating new registrations for walk-in patients, responsible for the identifying insurance coverage, the benefits available, patient out-of-pocket expenses, and collecting co-insurance and co-payments.<ul><li>
 4)Collecting appropriate out of pocket expenses in accordance with policy.</li><li>
 1)Uses electronic systems to confirm coverage while patient is present and discussing the findings with the patient. Follow established department policies to resolve issues related to patient's eligiblity for coverage or issues in in-network status for the patient using Advocate's network.</li><li>
 2)When working uninsured patients, screen for urgent status cases and follow charity procedure. Refer as appropriate for additional financial counseling. Engage leaders to resolve questions on urgent versus non-urgent/elective care.</li><li>
 3)When assisting walk-in patients, screen orders for compliance with policy. Work with physicians, Care Coordinators, and clinical department leaders to communicate and resolve issues related to order quality and acceptable standards.</li></ul></li><li>
Responsible for security authorization and precertification of inpatient and outpatient services.<ul><li>
 5)Notify Financial Counseling, physicians, Care Coordinators, and Utilization Management on cases were patients are found to be uninsured, or where the only insurance is Third Party Liability or Workers Compensation</li><li>
 1)Maintains knowledge of all stand-alone computer software programs to verify eligibility.</li><li>
 6)Identify at risk balances related to Medicare co-days, lifetime reserve days and other Medicare coverage limits and communicate to Financial Counseling, UM and physicians</li><li>
 7)Identify at risk balances relate to Medicaid eligibility rules and communicate to Financial Counseling, UM and physicians</li><li>
 8)Initiates communication to patient when authorization is not obtained and explain the potential financial impact and the patient responsibility for unauthorized services</li><li>
 9)Accurately collects and analyzes clinical data in support of prior authorization, and precertification as required by payor guidelines</li><li>
 10)Acquires and maintains current knowledge of all insurance requirements as it relates to patient/hospital responsibility and hospital billing.</li><li>
 2)Stays current of all Federal and State regulations regarding billing.</li><li>
 3)Ensures completion of all established policies and procedures for identification and notification of the Primary Care Physician in the case of HMO coverage plans.</li><li>
 4)Informs Financial counseling, physicians, Care Coordinators and Utilization Management of out of network or noncovered service limitations of managed care/commercial insurance where benefits are at risk</li></ul></li><li>
Responsible the pre-registration and registration accuracy.<ul><li>
 6)Maintains knowledge of State &amp; Federal regulations governing Medicare, Medicaid and Mental Health registrations.</li><li>
 1)Ensure accurate entry of patient demographic, insurance information in the ADT system with special attention to carrier code assignment, complete benefit, eligibility record and authorization data</li><li>
 2)Pre-registers and registers patients using established procedures for computer entry for all ancillary and nursing units, keeping current with their specialized needs and preparing necessary documents/records when necessary.</li><li>
 3)During the pre-registration or registration encounter, provide detailed education to the patient the contents of documents and forms requiring patient signature.</li><li>
 4)Manage incoming and outgoing calls in order to complete pre-registrations with patients</li><li>
 5)Generates, assembles and processes all required documents for completion of each registration.</li></ul></li><li>
Participates in departmental team building activities and in-services and other miscellaneous duties as assigned by leader.<ul><li>
 1)Contributes to the quality initiatives and mission by participating in team projects.</li><li>
 2)Attends all required departmental in-services to stay current of all job changes and responsibilities.</li><li>
 3)Assist leader in special assignments as may be needed to fulfill the mission of the department and the organization.</li></ul></li></ul> 
Education/Experience Required:<ul><li>
High School Diploma with 2 years of experience in either Patient Access or any of the following related experience; general physician office support or billing office, insurance office, hospitality, or call center (any industry) Intermediate math skills acquired through classroom work or through work experience</li></ul> 
Knowledge, Skills &amp; Abilities Required:<ul><li>
Typing 25 WPM Basic understanding of web-based systems, proficiency in data entry</li><li>
N/A</li></ul> 
Physical Requirements and Working Conditions:<ul><li>
Ability to prioritize and organize workload Sophisticated interviewing, communication and negotiation skills Independent decision making Ability to work hours that verify based on needs of the organization including evenings, weekends and holidays. Ability to work as a team member</li><li>
Must be able to sit, stand, walk, lift, carry, squat, and bend frequently as well as twist, rotate, and kneel occasionally throughout the workday.</li><li>
Frequently lifts up to 10 lbs. and occasionally lifts between 20 lbs. or more. This occurs when moving equipment and supplies and when transporting patients and/or charts.</li><li>
Must be able to push/pull up to 50 lbs. with assistance.</li><li>
Must have functional speech and hearing.</li><li>
Must be able to use hands with fine motor skills for keyboard data entry.</li><li>
Exposed to a normal office environment.</li><li>
Operates all equipment necessary to perform the job.</li><li>
Must be able to work a flexible schedule to support the needs of the department.</li></ul> 
Addendum: In addition to the Accountabilities and Job Activities outlined in Sects. I. A. &ndash; I. D. of the Position Description for Patient Access Registrar the following accountabilities and job activities are applicable for registrars staffed at offsite imaging centers: E. Performs additional activities that facilitate patient flow and transition from registration to the clinical testing area including: 1. Performs Computerized Provider Order Entry (CPOE) for exams accurately and completely to transcribe written physician orders. Seeks clarification from technician and physician if needed. 2. Performs light duty cleaning of changing areas as needed. 3. Prints patient&rsquo;s results CDs when required and distributes finished exam results CD to patient while complying with application HIPAA considerations. 4. Escorts patients to changing areas as needed. 
 
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.</div>

Patient Services Representative (PSR)

Erie Family Health Center

<div>Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay.
Erie Family Health Centers, a nationally recognized top workplace with 14 sites in Chicago and suburbs, is looking for a valuable addition to our Patient Access Team! The Call Center Representative will be responsible for routine appointment scheduling for all of Erie&rsquo;s 14 sites and over 90k+ patients, which includes all providers and specialties! Our Call Center Representatives are responsible for verifying patient&rsquo;s insurance, scheduling accurately, providing general information, and routing the call to another team when necessary. Our representatives handle all calls in an efficient and courteous way, providing the best possible patient experience.
At Erie, we are proud to provide competitive salaries, high-quality health care plans, generous time off benefits, retirement benefits, and more! Erie employees are eligible for Erie&rsquo;s Full Benefits Package that includes Medical, Dental, Vision, Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare. Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee&rsquo;s biweekly salary. Annual Paid Time Off: starting at 15 days of PTO, and 8 paid holidays. Competitive salary, annual merit increases, plus room for growth and career advancement.
Compensation is based on each candidate&rsquo;s experience, skills and education within the range identified for the role. Candidates who meet the minimum requirements of the role will start at entry in the range. Any additional skills, experience and education will be reflected in the compensation offered.
Main Duties &amp; Responsibilities<ul><li>
Handle an average of 70 calls per day (approximately 350 calls per week), depending on call volume.</li><li>
Answer all incoming telephone inquiries related to daily appointment scheduling, provider and clinic staff availability, Erie services, and general patient information &ndash; including medical, dental, and triage services. (Bilingual candidates will be assigned to Spanish queues as needed, based on call volume and Workforce Manager direction.)</li><li>
Attend all required trainings and professional development sessions including Electronic Health Records (EHR) training on the second day of employment to ensure proficiency in patient scheduling and record management.</li><li>
Meet the required occupancy goal of 80%</li><li>
Schedule appointments in accordance with site-based guidelines for all patients.</li><li>
Update patient demographic and insurance information at the time of scheduling.</li><li>
Verify Individual Health Coverage (IHC) eligibility &ndash; ensure that all patients with a medical card are enrolled in the IHC program with Erie Family Health Centers (EFHC) through the MEDI system.</li><li>
Identify and assist patients who are eligible for State Health programs (e.g., ALL KIDS, IHC, etc.).</li><li>
Page nurses and providers as needed, ensuring urgent messages are relayed through the airmail intranet.</li><li>
Properly route and handle all telephone calls &ndash; administrative, clinical, and informational &ndash; in compliance with departmental guidelines.</li><li>
Manage voicemails by diverting calls, recordings, and distributing accurate messages; monitor voicemail functionality as needed.</li><li>
Send messages accurately to the designated department based on the patient&rsquo;s request.</li><li>
Correct scheduling errors within a reasonable timeframe.</li><li>
Support new hires by assisting with call shadowing.</li><li>
Patient Satisfaction: Provide excellent customer service and assist all patients in a professional and courteous manner.</li><li>
Perform other duties as assigned.</li></ul>
Education<ul><li>
High School Diploma or equivalent required</li><li>
Healthcare operations or administration experience preferred</li></ul>
Skills and Knowledge<ul><li>
One year of call center experience required</li><li>
Strong computer skills including Microsoft Office, experience with dual screens, and navigating between multiple applications at once</li><li>
Ability to type at minimum 25 words per minute</li><li>
Exhibits essential Customer Service focused commitment demonstrating active listening, focus on issue resolution, sharp attention to detail, and analytical and problem-solving abilities to meet and exceed the needs of our patients</li><li>
Proven track record of reliability and demonstrates importance of attendance and maintaining a positive work environment, arriving on time and with minimal absenteeism</li><li>
Experience working in a fast paced, rapidly changing environment</li><li>
Previous work from home experience is preferred but not required</li><li>
Ability to consistently maintain metric and quality requirements</li><li>
An Illinois-Issued driver's license or state ID is required. This can be obtained prior to starting.</li><li>
Bilingual proficiency in English and Spanish is required.</li></ul>
HYBRID Work from Home Opportunity
Must be able to work flexible hours which may include evenings and weekends. Local candidates are preferred.
The Erie Advantage Pledge: WORKING TOGETHER FOR WHAT MATTERS MOST
Erie makes a pledge that all current and future employees can feel confident that:<ul><li>
Our mission, vision, and values unite us.</li><li>
Our voices matter.</li><li>
We do things well.</li><li>
Our inclusive culture promotes balance and belonging.</li><li>
We find our career sweet spot at Erie.</li></ul></div>

Call Center Representative (Hybrid)

Derick Dermatology

<div>Derick Dermatology (DD) is an internationally recognized and award-winning medical practice. Founded in 2006, our world class providers offer medical, surgical, and cosmetic dermatology care in state-of-the art facilities. Join the DD Family to protect, improve, and save the lives of patients in our communities. We pride ourselves on providing the highest quality care and outstanding patient experience.<div>
Core Values 
 At DD, our core values underpin our culture and guide our actions:</div><ul><li>
Servant's Heart: Find joy in serving others, ensuring our patients receive the best possible care.</li><li>
Own It: Take full accountability for the care provided and actively contribute to the betterment of our practice.</li><li>
Showtime: Bring enthusiasm, professionalism, and energy to every patient encounter and interaction with colleagues.</li><li>
DD Family: Foster a supportive and collaborative atmosphere, working as a cohesive team to achieve our common goal of exceptional patient care.</li></ul>
Perks<ul><li>
Weekly Pay</li><li>
Paid Training</li><li>
Uniform Provided</li><li>
Opportunities for Advancement</li><li>
Employee Assistance Program (EAP)</li><li>
Employee Discount on Cosmetic Services and Products</li></ul><div>
Position Purpose 
Provides general office support with a variety of clerical activities and related tasks.</div><div></div><div> 
Role and Responsibilities</div><ul><li>
Checks patients in and out accurately.</li><li>
Obtains complete and accurate clinical, demographic, and financial information during the check in process.</li><li>
Enters data in the internal Electronic Medical Records (EMR) system.</li><li>
Answers telephone calls according to designated scripting for the scheduling process.</li><li>
Answers patient questions about general practice, appointments, etc.</li><li>
Collects co-pays and deductibles.</li><li>
Performs other responsibilities as assigned.</li></ul><div>
Qualifications and Education Requirements</div><ul><li>
High School Diploma or Equivalent</li><li>
Attention to detail, polished communication skills and basic computer knowledge</li><li>
Friendly, Polite, and Professional</li><li>
Must be able to remain in a stationary position (sitting) 80% of the time.</li></ul>
Additional Notes<ul><li>
Ability to travel to other locations in the zone as needed.</li><li>
Schedule consists of 3 days of 12-hour shifts/week from 6:45AM-7:15PM and 1 Saturday/month from 6:45AM-12:30PM</li></ul></div>

Receptionist

<div>Major Responsibilities:<ul><li>
Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team. Prevents creation of duplicate medical records that can cause treatment safety issues and billing problems. Follows and ensures compliance with the mandate of the organization&rsquo;s accrediting bodies to use identifiers to positively identify a patient prior to the delivery of patient care to ensure patient safety.</li><li>
Checks in and registers patients; obtains and verifies complete demographic, guarantor, and insurance information; discusses and collects co-pays and other out-of-pocket patient responsibilities. Obtaining accurate information at the point of registration helps ensure timely payment to the organization and prevents billing issues and patient complaints. Maintains complete confidentiality regarding patient personal/financial information and medical records in accordance with the Health Insurance Portability and Accountability Act (HIPAA).</li><li>
Knows insurance basics and recognizes commercial and government plans. Understands which plans Advocate Health contracts with and when a statement of financial responsibility is needed. Understands and discusses financial information and obligations with patients. Knows how and when to refer patients to Financial Advocates.</li><li>
Has knowledge of which rules, forms and questions must be enforced to make sure Advocate Health remains compliant with government agencies and regulations. Examples are HIPAA, Emergency Medical Treatment and Active Labor Act (EMTALA), Consent for Treatment, Patient Rights and Responsibilities, Important Message from Medicare (IMM), Medicare Outpatient Observation Notice (MOON), Notice of Privacy Practices, Medicare Secondary Payer Questionnaire (MSPQ), Advanced Beneficiary Notice (ABN). Obtains patient or guarantor signatures as required.</li><li>
May schedule patient appointments: may also coordinate cancellations, reschedules, wait list requests, and recall requests. Provides accurate, detailed information regarding test preparations, patient arrival time, medication/food/beverage consumption guidelines, check-in procedures, directions to facility, etc.</li><li>
Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service. Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Offers various assistance to patients to include arranging transportation needs, providing directions, locating a wheelchair, coordinating interpreter services, etc.</li><li>
Monitors and works assigned electronic health record work queues, following the department&rsquo;s approved process.</li></ul>
Licensure, Registration, and/or Certification Required:<ul><li>
None</li></ul>
Education Required:<ul><li>
High School Graduate.
</li></ul>Experience Required:<ul><li>
None</li></ul>
Knowledge, Skills &amp; Abilities Required:<ul><li>
Demonstrate the Advocate Health purpose, values and behaviors.</li><li>
Ability to work in a high profile and high stress area, working independently to set and meet deadlines, multitask and prioritize work. Must be able to handle large workloads with many interruptions in a fast-paced environment without direct supervision.</li><li>
Strong attention to detail and accuracy.</li><li>
Excellent customer service skills in a variety of situations. Must have excellent service recovery skills.</li><li>
Demonstrated independent thinking and problem-solving skills, ability to exercise judgment to triage issues and concerns.</li><li>
Excellent communication (written &amp; verbal), customer service and interpersonal skills, ability to effectively communicate with a variety of patients, visitors, staff and physicians in a pleasant professional demeanor.</li><li>
Educate patients on the insurance coverage aspect of their care including managing the discussion for services that will not or may not be paid by their health plan.</li><li>
Interact with physicians and their staff to resolve issues related to patient care.</li><li>
Collect and manage payments including cash payments and follow security related to cash handling.</li><li>
Strong understanding and comfort level with computer systems. Demonstrated technical proficiency including experience with insurance verification/eligibility tools, EPIC electronic medical record, patient liability estimation tools, electronic email, Microsoft Office, internet browser and phone technology.</li><li>
Understanding of basic medical and insurance terms and abbreviations typically used in the patient scheduling and registration process.</li><li>
HIPAA-compliant and knowledgeable of applicable state and federal rules/regulations. Ability to handle sensitive and confidential information according to internal policies.</li><li>
General understanding of health insurance: Medicare, Medicaid, managed care, and commercial payers. Knowledge and ability to articulate explanations of Medicare/HIPAA/EMTALA rules and regulations and comply with updates on insurance pre-certification requirements.</li><li>
Excellent organizational skills.</li><li>
Demonstrated ability to effectively act as a resource to other staff.</li></ul>
Physical Requirements and Working Conditions:<ul><li>
This position may require travel, therefore, will be exposed to weather and road conditions.</li><li>
Responds quickly to patient medical status and emergency situations occurring in clerical areas.</li><li>
CPR certification may be required based on service location.</li><li>
Notary training/licensure may be required as appropriate for service line and/or facility.</li><li>
Operates all equipment necessary to perform the job.</li><li>
Exposed to a normal office environment with significant patient and public contact. May be exposed to ill or contagious patients.</li><li>
Must be able to transition from sitting to standing frequently. Must be able to stand and sit for extended periods of time and be physically mobile throughout the workday.</li><li>
Frequently lifts to 10 lbs. and occasionally lifts 20 lbs. or more. Must be able to push/pull up to 50 lbs. with assistance. Occurs when moving equipment, supplies and/or when transporting patients through doorways, ramps and elevators.</li><li>
Escorts patients to nursing units or outpatient departments as necessary.</li><li>
Sensory requirements include vision, hearing and touch. Must also be able to speak clearly.</li><li>
Must be able to use hands with fine motor skills for keyboard data entry.</li><li>
May be asked to work a flexible schedule at times to meet the needs of the department.</li></ul>
Preferred Job Requirements:
Experience Required:<ul><li>
 Preferred: experience with insurance verification/eligibility tools, EPIC electronic medical record, patient liability estimation tools, electronic email, Microsoft Office, Internet and phone technology.</li></ul>
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.</div>

Patient Service Representative 1 Hospital

Rush University Medical Center

<div>Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Access Center Specialty Care
Work Type: Part Time (Total FTE between 0.5 and 0.89)
Shift: Shift 1
Work Schedule: 4 Hr (11:00:00 AM - 3:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
 
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush&rsquo;s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
 
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers&rsquo; expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
 
High School Diploma required.
 
 
Bachelor&rsquo;s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
 
 
Bilingual skills a plus.
 
 
Certified Healthcare Access Associate (CHAA) preferred.
 
Skills: Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
 
Abilities: Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
 
 
Disclaimer:
 
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
 
 
Date Reviewed:
 
Date Revised: 
 
Responsibilities:
 
1. Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
 
2. Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
 
3. Assesses the caller&rsquo;s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
 
4. Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
 
5. Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
 
6. Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
 
7. Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
 
8. Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
 
9. Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient&rsquo;s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
 
10. Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
 
11. Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
 
12. Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
 
13. Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
 
14. Promotes a positive and productive environment, supporting teamwork and communication.
 
15. Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
 
16. Utilizes customer service skills to exceed the patient&rsquo;s needs.
 
17. Performs other duties as assigned. 
 
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Access Specialist 1

VieMed Healthcare

<div>
 
 Essential Duties and Responsibilities:
 
 
 
 Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
 
 
 <ul>
 <li>
 Drives Sales Growth by developing new business &amp; expanding growth in existing accounts
 </li>
 <li>
 Develop &amp; execute a strategic Territory plan with healthcare providers, hospitals &amp; clinics
 </li>
 <li>
 Become pulmonary clinical liaison for consultative selling to increase product adoption &amp; exceed revenue targets
 </li>
 <li>
 Build &amp; maintain strong relationships with physicians, hospitals &amp; case managers
 </li>
 <li>
 Prepare action plans and schedules to identify specific targets and to prioritize high volume customers
 </li>
 <li>
 Communicate new product and service opportunities, utilize Co resources to overcome obstacles
 </li>
 <li>
 Identify sales prospects, follow through on referrals and identify PPA accounts
 </li>
 <li>
 Prepare presentations, proposals, sales contracts and In services
 </li>
 <li>
 Participate in marketing events such as seminars and trade shows
 </li>
 <li>
 Coordinate with company staff to accomplish the work required to close sales
 </li>
 <li>
 Works with all clinical, managerial, and sales staff to promote and market home respiratory therapist services to all referral sources
 </li>
 <li>
 Required to provide availability for patient contact and response to patient questions and/or needs
 
 
 
 </li>
 </ul>
 
 Preferred Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree/2+ years of successful Medical Device Sales with a track record of exceeding growth &amp; revenue targets
 </li>
 <li>
 Proven work experience as a sales representative with medical/clinical experience preferred
 
 
 
 </li>
 </ul>
 
 Preferred Knowledge, Skills and Abilities:
 
 
 
 <ul>
 <li>
 Highly motivated with growth mindset to drive revenue.
 </li>
 <li>
 Ability to work independently and to carry out assignments to completion to drive sales volume
 </li>
 <li>
 Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing
 
 
 
 </li>
 </ul>
 exemplary customer service
 
 
 <ul>
 <li>
 Negotiation Skills
 </li>
 <li>
 Presentation Skills
 
 
 
 </li>
 </ul>
 
 Work Environment
 
 
 
 This job operates in the field by calling on Pulmonologist, Hospitalists, Case Managers, Social workers, etc.
 
 
 
 Care Provider Background Screening Notice:
 
 
 
 Candidates for this role may be required to undergo background screening through the Florida Care Provider Background Screening Clearinghouse. For more information, please visit
 
 https://info.flclearinghouse.com
 
 .
</div>

Respiratory Account Manager

IQVIA

<div>Chicago, United States of America | Full time | Home-based | R1542382</div>
 <div><div>This is an exceptional opportunity to break into the pharmaceutical industry! We are looking for an Inside Pharmaceutical Sales Representative Nationwide to join our team in support of our client of over 10,000 global field representatives in several regions making over 20 million product details annually for our pharmaceutical and biotech clients. Our client has world class products in the dermatology market where they strive to help improve patient lives every day.</div><div>
Inside Pharmaceutical Sales Representative Nationwide
</div><div>The primary objective of the inside pharmaceutical sale representative is to meet established sales goals by delivering real value to our customers through differentiated products and services. The successful representative will demonstrate the ability to target and manage their territory strategically while operating within an assigned budget. They will also need to be a highly engaged, positive team player and show a high degree of customer focus.</div><div>
Although this an inside sales role, the position requires a strong sense of urgency, initiative and competitive drive to get things done by influencing others, which is critical (this is a total office call). Developing key contacts and building relationships is essential. Having a positive impact on others in order to achieve results is a key factor in this position.</div><div>
The sales representative will be supported in this initiative with tools and promotional resources designed to have local impact.
</div><div>Responsibilities/Duties:</div><ul><li>
Generate sales in line with assigned Territory quota (i.e. call activity, sales goals, etc.)</li><li>
Conduct Dermatology product details via the phone to HCP offices (based on defined promotional roles and requirement provided by the Customer)</li><li>
Conduct outbound call, identify, contact, and introduce a virtual sales presentation (detail) to customer target audience. Key influencers and office staff to generate sales in line with the assigned quota.</li><li>
Demonstrate successful sales experience and approach to gain access to target population via remote engagement tactics.</li><li>
Maintain and update current and prospective target Prescriber profiles</li><li>
Keep current with market knowledge and competitive products</li><li>
Maintain a professional image for Customer and Customer Products</li><li>
Participate in all required training and sales meetings</li><li>
Plan and organize Territory to meet sales and call targets</li><li>
Make sales presentations (Details) &mdash; individual, one-on-one, in-services via the phone.</li><li>
If applicable, maintain sample inventories, distribute samples, comply with sample accountability procedures and policies, comply with the Prescription Drug Marketing Act of 1987 (&ldquo;PDMA&rdquo;)</li><li>
Make complete, accurate and timely submission of all time-keeping, Details, call activity, expense reports, and sample activity when applicable.</li><li>
Compliance with Promotional Program, and proper use of Promotional Materials and Promotional Expense Budgets</li><li>
Organize or coordinate lunch &amp; learns as appropriate.</li><li>
Have appropriate interaction with co-promotional partners or counterparts</li></ul><div>
Qualifications/Experience:</div><ul><li>
4-year degree from an accredited college/university is required.</li><li>
Experience working in a call center is preferred.</li><li>
Some B2B sales experience is a plus.</li><li>
Have a valid driver&rsquo;s license and be insurable.</li><li>
Ability to travel as needed for Sales Meetings</li></ul><div>
Competencies
</div><ul><li>Demonstrated success in persuasion, influence and decision- making skills.</li><li>
Ability of effectively develop and execute successful territory business plans.</li></ul><ul><li>
Self-starter, strong work ethic and high integrity.</li><li>
Demonstrated planning, organizing and territory management skills.</li><li>
Demonstrated strong interpersonal skills and excellent communication skills.</li><li>
Demonstrated critical thinking, analytical and problem-solving skills.</li><li>
Demonstrated decisiveness and sound judgement.</li><li>
Demonstrated customer-focused selling skills.</li><li>
Demonstrated computer skills.</li></ul><div>
About IQVIA</div><div>
As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma get their medicines to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product&rsquo;s value to payers, physicians and patients. A significant part of our business is acting as the biopharma&rsquo;s sales force to physicians or providing nurses to educate patients or prescribers. With the right experience, you can help deliver medical breakthroughs in the real world.</div><div>
IQVIA offers a friendly, progressive work atmosphere and a comprehensive benefits package including medical, dental, life insurance and vision coverage, tuition assistance, bonus plan and 401(k). 
 
We look forward to the prospect of working with you!
</div><div>EEO Minorities/Females/Protected Veterans/Disabled</div><div>
#LI-CES</div><div>
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com</div><div>
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe</div><div>
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.</div>
The potential base pay range for this role is $45,000-$50,000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.</div>

Inside Pharmaceutical Sales Representative - Nationwide - 2502104

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