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patient services representative psr

Heartland Alliance

<div><div>Title: Participant Engagement Supervisor</div><div>
Department: Primary Care</div><div>
Shift: FT/ 8:30AM - 5:00PM CST / M-F</div><div>
Location: 4009 N Broadway Chicago, IL 60613 and 5501 S Halsted Chicago IL 60621.</div><div></div><div> 
Heartland Alliance Health&rsquo;s (HAH) mission is to transform healthcare for the most vulnerable &ndash; particularly people experiencing homelessness, mental illness or addictions, or struggling with multiple chronic illnesses &ndash; improving health for all and the well-being of our community.</div><div></div> 
Under the general guidance of the Manager, Health Center, the Participant Engagement Supervisor provides support to Heartland Alliance Health&rsquo;s Health Centers and Shelter Based Care Programs, with focus on support operations to enhance participants&rsquo; access to health care and other services within Heartland Alliance Health through supervision, auditing, reporting and data collection and management. The Participant Engagement Supervisor leverages industry knowledge and best practices to promote the mission and vision of Heartland Alliance Health and the institution. Supports culture development and management efforts.
Essential Functions:
Duties/Responsibilities:<ul><li>
Provides supervision of assigned staff including hiring, supervision meetings, reviewing e-time and ensuring time-off policies are enforced.</li><li>
Ensures Participant Engagement Specialist are at their appointed scheduled locations and rearranges staff as needed to provide adequate coverage.</li><li>
Ensures timely and applicable training and competency enhancement of incoming and current Participant Engagement Specialists as well as other staff as assigned to ensure accuracy of workflow and data input.</li><li>
Completes audits to assess the quality and accuracy of program/participant data of the PES team members</li><li>
 Assists with writing and implementing Standard Operating Procedures (SOP) related to position workflows.</li><li>
Provides administrative support with provider schedules.</li><li>
Generates daily and/or weekly reports of collection data for the Participant Engagement Specialists.</li><li>
Greeting participants visiting the facility, completing registration, answering questions and assist filling out any necessary documents.</li><li>
Assists in answer incoming and makes outgoing phone calls to schedule and remind participants of appointments while ensuring other calls are routed to appropriate person/program in a timely manner.</li><li>
Ensures participant satisfaction, including troubleshooting when there is a complaint and developing process improvements to prevent recurrences.</li><li>
Educates participants regarding their patient responsibilities, services, sliding fee scale, patient rights, grievance policy and confidentiality.</li><li>
Maintains thorough understanding of medical coverage and third-party liabilities, inclusive of Medicaid and Medicare. Verifies and updates third party insurance.</li><li>
Assists management by collecting participant financial assessment for documentation when assigned.</li><li>
Ensures accurate daily log of co-pay activity and forwards to Billing Department as assigned.</li><li>
Other duties can be assigned at times in order for HAH to meet the mission and/or funder requests to service our participants.</li></ul>
Education and Experience:<ul><li>
High School Diploma or GED equivalent required. Associates degree preferred.</li><li>
Minimum five (5) years&rsquo; customer service or related experience required. Prior experience in a healthcare related field or social service agency preferred.</li></ul>
Certifications/Licenses:<ul><li>
Certification as a Medical office assistant or a related field preferred.</li></ul>
Required Competencies:<ul><li>
Accountability &ndash; Be responsive, responsible, resourceful, principled, and a problem-solver</li><li>
Leaderful &ndash; Take initiative, communicate effectively, delegate based on skills and interests, possess strategic thinking and acting; develop staff, foster teamwork</li><li>
A Bias Toward Action - Advocate for services and policies that support healthier lives for the populations&rsquo;; be decisive and take action when a problem arises, communicating with those impacted; be proactive, innovative, and consistently work to improve operations and outcomes, carrying out formal continuous improvement initiatives</li><li>
Participant centered &ndash; Listen to and collaborate with participants, identify strengths and implement evidence-based practices; integrate and coordinate services across HHO programs</li><li>
Valuing our colleagues &ndash; Be respectful and responsive; appreciative and supportive; provide input, initiative and recognition of colleagues</li></ul>
Knowledge/Skills/Abilities (K/S/A)<ul><li>
Proficiency in a second language may be required.</li><li>
Ability to work effectively and in a professional manner using key techniques that include using Trauma Informed language, de-escalating situations, and being respectful / relational with staff and participants at all levels of the organization.</li><li>
Excellent communication skills (oral communication, listening, interpersonal, written communication). Strong networker, convener, relationship builder and communicator with experience collaborating with diverse work teams and stakeholders.</li><li>
 Ability to consistently identify opportunities for improvement and make recommendations based on observations</li><li>
Demonstrated ability to handle confidential and sensitive information possessing skills to handle situations in a professional and diplomatic manner.</li><li>
A high degree of collaboration and emotional intelligence, self-motivation, and analytical ability.</li></ul>
Benefits:
We offer a comprehensive and competitive benefits package designed to support your well-being and professional growth.<ul><li>
Medical, Dental, and Vision Insurance</li><li>
Health Savings Account (HSA) or Flexible Spending Account (FSA)</li><li>
Wellness Programs</li><li>
Employee Assistance Program (EAP)</li><li>
Tuition Reimbursement and Educational Assistance</li><li>
401(k) Retirement Savings Plan</li><li>
Life Insurance</li><li>
Short-Term and Long-Term Disability Insurance</li><li>
Paid Time Off (PTO)</li><li>
Paid Holidays</li></ul>
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
While performing the duties of this job, the employee is regularly required to talk and hear.</li><li>
The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel and reach with hands and arms.</li><li>
The employee is occasionally required to stoop, kneel, climb or crawl.</li><li>
Specific vision abilities required by this job include close vision and ability to adjust focus.</li><li>
The employee must occasionally lift and/or move up to 10 pounds.</li><li>
Unrestricted ability to provide physical restraint. The employee must occasionally lift and/or move up to 25 pounds. Unrestricted ability to provide physical restraint.</li></ul>
Work Arrangement: This role is not eligible for a &ldquo;hybrid&rdquo; or &ldquo;remote&rdquo; work arrangement. Responsibilities sometimes require working evenings and weekends, sometimes with little advance notice. Ability to travel between the Heartland Alliance Health Clinics and shelter-based care sites.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Moderate exposure to outdoor elements at all times of year when traveling.
Equal Opportunity Employer Statement
Heartland Alliance Health makes all hiring and employment decisions, and operates all programs, services, and functions without regard to race, receipt of an order of protection, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization's AIDS Policy Statement of September 1987.</div>

Participant Engagement Supervisor

Milestone One

<div>
 
 Milestone One is a Site Enabling Services organization with global headquarters in Zug, Switzerland. We understand what clinical study sites need and our overall mission is to support sites in stronger study delivery.
 
 
 
 
 
 
 Job Description
 
 
 
 
 The Site/Study Coordinator supports a medical institution in clinical trial-related activities. Protocol-specific tasks will be determined by the Principal Investigator, considering all local and federal laws and regulations and upon review of competencies observed and documented by Milestone One. Tasks may include activities associated with the assessment of the feasibility of new/potential clinical studies, conducting research-related visits as outlined in the respective protocol, assisting the site with logistics of scheduling research visits and testing per the schedule of events in the protocol, collaboration with ancillary departments involved in the research visit to assist in a smooth patient flow at research visits., general study conduct tasks, assistance with data entry into study related EDC systems, contact with CRO or sponsor representatives to schedule and conduct monitoring visits as well as resolve study specific issues at the medical institution. In addition, mentoring staff and administrative tasks as assigned by the Milestone One Manager.
 
 
 
 
 
 
 In this job you will:
 
 
 
 
 
 <ul>
 <li>
 Acts as a constant line of communication between Milestone One, the Sponsor or CRO, and the medical institution.
 </li>
 <li>
 Facilitates the evaluation of proposed studies and ensures responses to feasibility questions are provided in due time.
 </li>
 <li>
 Actively participates in patient recruitment/identification and evaluation for study inclusion by confirming eligibility according to the Inclusion and exclusion criteria.
 </li>
 <li>
 Assists with plan development for new recruitment / retention tools, source documentation and other site tools to enhance quality and time management of research staff.
 </li>
 <li>
 Assists the local research team in obtaining informed consent before study entry or any study-related procedures or tests being performed.
 </li>
 <li>
 Assist with obtaining the required assessments at each visit per the protocol and notify the investigator of any critical values that need immediate attention or would prohibit or delay study treatment.
 </li>
 <li>
 Assist with obtaining local and central laboratory testing, processing, and shipping per site SOP and study-specific lab manual.
 </li>
 <li>
 Assist in scheduling and preparation for all types of sponsors or CRO representative visits at the medical institution.
 </li>
 <li>
 Track patient recruitment and enrollment and actively supports the medical site team to ensure enrollment targets are met at the site level. Provides regular updates to the staff and investigators regarding study amendments.
 
 </li>
 </ul>
 <ul>
 <li>
 Ensure accurate and timely data entry into study-specific EDC systems, resolves data queries, and assists in reporting and following up on adverse events and protocol deviations according to guidelines and investigator instructions.
 </li>
 <li>
 Support proper handling, accountability, and reconciliation of all investigational products and clinical supplies. If applicable, always maintain the study blinding. Protocol and sponsor/CRO guidance will be followed if a study participant requires unblinding.
 </li>
 <li>
 Assist site staff with maintaining appropriate temperature monitoring for study products and supplies.
 </li>
 <li>
 Support the contract and budget negotiations and oversees Investigator/Site Payments.
 </li>
 <li>
 Ensure that all staff participating in a clinical trial complete all necessary study-specific and general training before their involvement in the trial. Retraining will be completed for changes to the protocol before site implementation.
 </li>
 <li>
 Be responsible for ensuring the investigator reviews and signs study documents appropriately and within a reasonable period. Guidance should be provided to educate the site research team on requirements for conducting clinical trials, date format, etc.
 </li>
 <li>
 Actively participate in maintaining study documents at the medical institution in preparation for on-site study visits/audits or regulatory agency inspections.
 </li>
 <li>
 Assist with preparing and submitting regulatory documents and correspondence to regulatory authorities and institutional review boards (IRBs).
 </li>
 <li>
 May be involved in the on-site training of additional staff as part of the SEO or other education programs.
 </li>
 <li>
 Assist with identifying areas that need improvement for specific sites and assists with developing tools to assist with improvements.
 </li>
 <li>
 Maintain all licensure and certifications applicable to the role of SEO site/Study coordinator II.
 </li>
 <li>
 SEO SC is responsible for only performing assigned tasks within their training and licensure if applicable. SEO SC should immediately consult the assigned Milestone One manager for tasks that do not fall within their scope.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 
 
 Education
 
 
 
 
 
 
 Relevant education and at least two years of experience coordinating clinical research studies involving human subjects OR, if allowed by local regulations, on-the-job training with at least two years of experience coordinating clinical research studies involving human subjects.
 
 
 
 
 Nephrology experience preferred.
 
 
 
 
 
 
 Certifications
 
 
 
 
 
 <ul>
 <li>
 Current Good Clinical Practice (GCP)
 </li>
 <li>
 International Air Transport Association (IATA)
 </li>
 <li>
 Current Basic Cardiopulmonary Resuscitation (CPR)
 </li>
 <li>
 Phlebotomy certification unless part of active professional licensure (RN or LPN)
 </li>
 <li>
 Preferred Certification in Clinical Research by ACRP or SOCRA or another approved Clinical Research Organization. May be obtained within (1) year of employment or status change if not currently certified.
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 
 Located in South Cook/ Will County, Chicago (On-site position).
 
 
 
 
 
 If you feel it is time to make your skills and knowledge visible within a developing company with true focus on its people, then Milestone One is the right choice for you!
 
 
 
</div>

Clinical Study Coordinator

Morrison Healthcare

<div>Salary: 75,000 - 80,000 / year based on experience
Other Forms of Compensation: Flexible Paid Time Off, Benefits, 401K, Training
Pay Grade: [[payGrade_obj]] 
Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their caf&eacute;s to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation&rsquo;s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare&rsquo;s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.<div><div><div><h2 class="jobSectionHeader">
Job Summary</h2>
</div><div><div>As a Bench Patient Services Manager, you will provide flexible, system‑wide support across an 8‑hospital acute care network. You will step into Patient Services leadership roles as needed to ensure smooth operations, strong patient satisfaction results, and seamless coordination between Food &amp; Nutrition Services, Clinical Nutrition, and Nursing. This role is ideal for a proactive, service‑focused leader who thrives in dynamic environments and enjoys supporting multiple facilities.
Bench leaders play a critical role in stabilizing operations, supporting transitions, training teams, and ensuring consistent patient meal service across the system&mdash;including diet compliance, meal accuracy, service recovery, and patient experience initiatives.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>
Assess and support patient foodservice operations at multiple hospitals based on patient population, clinical direction, and facility needs.</li><li>
Hire, train, coach, and develop patient services team members across supported locations.</li><li>
Ensure compliance with dietary restrictions and modified diets while meeting patient preferences within diet order guidelines.</li><li>
Help patient services teams achieve or exceed patient satisfaction goals through high‑quality service, accuracy, and responsiveness.</li><li>
Ensure compliance with all federal, state, and accrediting‑agency regulations, including HIPAA, confidentiality standards, and patient rights policies.</li><li>
Participate in&mdash;and at times lead&mdash;patient satisfaction initiatives, departmental meetings, and facility‑wide Quality Assurance/Performance Improvement (QAPI) programs.</li><li>
Support tray assembly, delivery, call center/diet office functions, and bedside service workflows depending on facility needs.</li><li>
Serve as an operational stabilizer during leadership vacancies, new program rollouts, audits, or periods of increased volume.</li></ul><h3 class="jobSectionHeader">
Qualifications</h3><ul><li>
Associate degree with one (1) year of foodservice experience or bachelor&rsquo;s degree in food service management, nutrition, or a related field.</li><li>
Certified Dietary Manager (CDM), Dietetic Technician Registered (DTR), or Registered Dietitian (RD/RDN) preferred.</li><li>
At least one year of foodservice management experience, preferably in an acute care environment.</li><li>
ServSafe&reg; certification desirable.</li><li>
Strong computer skills, including Microsoft Office, EMR systems, and diet office/foodservice software platforms.</li><li>
Strong communication, leadership, and customer‑service skills.</li></ul></div></div></div></div>
Apply to Morrison Healthcare today!
Morrison Healthcare is a member of Compass Group USA
Click here to Learn More about the Compass Story 
Associates at Morrison Healthcare are offered many fantastic benefits. 
<ul><li>
Medical</li><li>
Dental</li><li>
Vision</li><li>
Life Insurance/ AD</li><li>
Disability Insurance</li><li>
Retirement Plan</li><li>
Flexible Time Off</li><li>
Paid Parental Leave</li><li>
Holiday Time Off (varies by site/state)</li><li>
Personal Leave</li><li>
Associate Shopping Program</li><li>
Health and Wellness Programs</li><li>
Discount Marketplace</li><li>
Identity Theft Protection</li><li>
Pet Insurance</li><li>
Commuter Benefits</li><li>
Employee Assistance Program</li><li>
Flexible Spending Accounts (FSAs)</li></ul> 
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. 
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ 
Applications are accepted on an ongoing basis.
Morrison Healthcare maintains a drug-free workplace. 
Req ID: 1516208
Morrison Healthcare
AMY S MILLER
[[req_classification]]</div>

PATIENT FOOD SERVICES MANAGER - BENCH

The IMA Group

<div><div>Clinical Research Patient Recruiter</div> 
Chicago, IL | $23&ndash;$25/hour<div></div> 
Looking to gain hands-on experience in clinical research, psychology, neuroscience, or the CNS space? IMA Clinical Research is hiring a Patient Recruiter to support enrollment for our active clinical studies.<div> 
</div><div>
This is a fast-paced, phone-intensive role ideal for psychology graduates, pre-med/medical students, or candidates with relevant CNS, behavioral health, or healthcare experience.</div><div></div><div> 
What you&rsquo;ll do:<ul><li>
Conduct outbound calls to potential study participants</li><li>
Pre-screen and schedule patients for study visits</li><li>
Coordinate with patients and research staff</li><li>
Maintain accurate recruitment records</li></ul></div><div></div><div> 
What we&rsquo;re looking for:<ul><li>
Strong communication and phone skills</li><li>
Customer service, recruiting, healthcare, or administrative experience</li><li>
Must have relevant CNS/behavioral health exposure or education (psychology background, pre-med/medical student, neuroscience studies, etc.)</li><li>
Organized, detail-oriented, and comfortable multitasking</li></ul></div><div></div><div> 
What we offer:<ul><li>
Medical, dental &amp; vision benefits</li><li>
401(k) with employer match</li><li>
PTO + paid holidays</li><li>
Tuition reimbursement &amp; student loan assistance</li><li>
No on-call responsibilities</li></ul><div> 
The IMA Group is an Affirmative Action/Equal Opportunity Employer
</div><div></div><div>Our Government Services Division supports local, state, and federal agencies and delivers professional and objective medical and psychological examinations as well as ancillary services. Our Payer Services Division meets the evaluation and screening needs of Carriers, TPAs, Public Entities and Employers and includes behavioral health and physical medicine specialty services, working with a wide range of organizations within the workers' compensation, disability, liability, and auto markets. Our Clinical Research Division performs all types of Phase II-IV clinical trials in multiple therapeutic areas through a flexible nationwide network of site locations and virtual capabilities.</div><div>
</div><div>
#LI-EG1 #LI-ONSITE</div></div></div>

Patient Recruiter – CNS Clinical Research - Chicago, IL

Cook County Health & Hospitals System

<div><div>SEIU 73
The Patient Care Technician assists the professional nurse in the provision of patient care needs according to the plan of care. Takes responsibility and accountability for learning and adhering to hospital and nursing policies and procedures, care of the environment and supplies and equipment within the scope of training. Performs other duties as assigned under direction of a Licensed Registered Professional Nurse (RN).
Typical Duties<ul><li>
Interfaces daily with patients. Nurses, Nurse Coordinator, Divisional Nursing Director, Support Staff, and Physicians.</li><li>
Prepares patient rooms and patient beds for receiving admissions, returning surgical patient, transfer, or emergencies.</li><li>
Provides patient care, Activities of Daily Living (ADLs) (eating, bathing, changing of bed linens, dressing patient, mobility and continence) and other general care, as necessary throughout the day to assure patient's physical comfort.</li><li>
Obtains intakes &amp; output and document in emergency medical record.</li><li>
Empties Foley catheter at a minimum of every eight (8) hours or hourly, as needed or as directed by RN. Documents in the EMR.</li><li>
Empties patient drains as directed by RN. Document in the EMR.</li><li>
Takes and records temperature, blood pressure, pulse, respiration, weight, height in an accurate and precise manner.</li><li>
Measures and records intake and output in an accurate and precise manner.</li><li>
Assists with pre and post-operative care, such as positioning patient, lifting and turning patient with proper body mechanics, ambulating patients and applying/utilizing special equipment as necessary.</li><li>
Assists and accompanies patient in the admission, transfer and discharge process while assuring comfort.</li><li>
Participates in nursing reports by receiving and contributing to status report of patients.</li><li>
Performs treatment procedures such as enemas, surgical skin preparations and application of ice packs and heat assuring patient comfort.</li><li>
Prepares patients for meals, assists in feeding patient if necessary, and distributes water and other nourishments according to patient needs.</li><li>
Performs general care activities for patients in isolation.</li><li>
Provides close observation care to patients.</li><li>
Provides post-mortem care.</li><li>
Makes rounds, anticipates patient needs, and responds to patient call lights promptly.</li><li>
Collects specimens, labels properly and transports to proper area in a timely manner.</li><li>
Reports to appropriate nursing personnel pertinent information including any changes observed in condition or behavior of patient.</li><li>
Assists in maintaining a safe and clean environment by keeping order in patient rooms, reporting equipment that is out of order, cleaning equipment (as assigned) and distributing unit linen and supplies.</li><li>
Documents appropriate patient care Information in a clear legible, concise manner.</li><li>
Utilizes AIDET when interacting with patients during hand-off process, and endorsement to healthcare team member during patient transition or shift change. This will include current evidenced-based practice (EBP) tools, such as AIDET, SBAR, hourly rounds, etc.</li><li>
Adapts to change in workload, or patient assignments.</li><li>
Adapts to change in workload or patient assignments.</li><li>
Recognizes and responds to priorities in patient care.</li><li>
Performs assigned duties independently, willingly cooperates.</li><li>
Assists in exceeding patient satisfaction.</li><li>
Functions in an accurate, precise, calm manner in emergency and crisis situations.</li><li>
Evacuates patient in an emergency, according to fire and evacuation policy.</li><li>
Uses safety devices and standard precautions to prevent the spread of infection and disease.</li><li>
Performs other duties as assigned.</li></ul></div><div> 
Minimum Qualifications<ul><li>
High School diploma or GED (Must provide transcripts at time of interview)</li><li>
Valid and Current certification as a Certified Nursing Assistant (CNA) (Must provide proof at time of interview)</li><li>
Valid and current Basic Life Support (BLS) certification (Must provide proof at time of interview)</li><li>
Basic computer skills</li></ul>
Preferred Qualifications<ul><li>
One (1) year experience as a Certified Nursing Assistant (CNA)</li><li>
Bilingual</li></ul>
VETERAN PREFERENCE
PLEASE READ
When applying for employment with the Cook County Health &amp; Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service 
To take advantage of this preference a Veteran must:<ul><li>
Meet the minimum qualifications for the position.</li><li>
Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, &ldquo;Are you a Military Veteran?&rdquo;</li><li>
Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable</li></ul>
OR<ul><li>
A copy of a valid State ID Card or Driver&rsquo;s License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.</li></ul> 
If items are not attached, you will not be eligible for Veteran Preference 
VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER&rsquo;S LICENSE AT TIME OF INTERVIEW. 
MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING.<ul><li>Degrees awarded outside of the United States with the exception of those awarded in one of the United States&rsquo; territories and Canada must be credentialed by an approved U. S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview.</li></ul><ul><li> 
Please note all offers of employment are contingent upon the following conditions: satisfactory professional &amp; employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.</li></ul><ul><li> 
CCHHS is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.</li></ul> 
COOK COUNTY HEALTH &amp; HOSPITALS SYSTEM IS AN EQUAL OPPORTUNITY EMPLOYER.</div></div><div></div>

PATIENT CARE TECHNICIAN - GENERAL MEDICINE- UNIT 6E

PATIENT CARE TECHNICIAN - GENERAL SURGERY/ TELEMETRY/ BURN STEPDOWN- UNIT 8W

La Rabida Children's Hospital

<div>
 
 La Rabida Children&rsquo;s Hospital provides specialized, family-centered health care to children with medically complex conditions, disabilities, and chronic illness. Through expertise, compassion, and advocacy we help children and their families reach their fullest potential, regardless of their ability to pay.
 
 
 
 
 Our not-for-profit hospital, licensed for 49 beds, helps transition children from neonatal or pediatric intensive care to home, by providing medical, rehabilitative and developmental care, and by training families to continue treatments and manage the necessary equipment in the home. La Rabida also provides extensive rehabilitation for those recovering from wounds or burns and treatment for exacerbations of chronic conditions.
 
 
 
 
 The hospital&rsquo;s enhanced pediatric patient-centered medical home provides primary care to children with complex medical conditions and their siblings. Children with medical homes elsewhere come to La Rabida for specialty services. La Rabida offers a wide range of specialty services provided to children with sickle cell disease, diabetes, and many others. Children are supported in their emotional and developmental growth, particularly in cases where such growth has been interrupted by accident or disease.
 
 
 
 
 Finally, La Rabida provides forensic and treatment services for children exposed to abuse and neglect, comprehensive assessments for wards of the state, early intervention for children between 0 and 3 years of age. Care coordination services for medically complex children are also provided for those who are covered by a health plan and receive care from providers in Cook County
 
 
 
 
 
 
 Job Description
 
 
 
 
 Pediatric advanced practice registered nurse (APRN) is to provide acute care services. A collaborative agreement is developed and updated through the credential process and as needed, with the current Physicians who cover walk in clinic.
 
 
 
 <ol>
 <li>
 
 Provides advanced pediatric care, including acute and primary care, health promotion, disease prevention, and chronic disease management. Performs medical functions according to approved protocols and/or collaborative agreements.
 
 
 
 </li>
 <li>
 
 Assesses patient and family needs using medical screening exams, history and physicals, and other appropriate evaluations. Develops and documents individualized plans of care.
 
 
 
 </li>
 <li>
 
 Uses advanced clinical judgment to assess, plan, implement, and evaluate care. Monitors outcomes and adjusts treatment plans as needed.
 
 
 
 </li>
 <li>
 
 Collaborates with the multidisciplinary team to develop coordinated treatment plans. Communicates care plans with patients, families, and other providers to ensure continuity of care.
 
 
 
 </li>
 <li>
 
 Provides patient and family education, identifies learning needs, and evaluates understanding. Assists staff in delivering education.
 
 
 
 </li>
 <li>
 
 Supports professional development of nursing staff, provides education in areas of expertise, and mentors new practitioners and graduate students. Shares clinical knowledge through formal and informal teaching.
 
 
 
 </li>
 <li>
 
 Serves as a clinical resource on pediatric practice and disease management within the organization and the community.
 
 
 
 </li>
 <li>
 
 Participates in relevant professional organizations to maintain current practice and contribute to the field.
 
 
 
 
 
 </li>
 </ol>
 
 Qualifications
 
 
 
 
 Education: M.S Degree; training as a Family Nurse Practitioner or Pediatric Nurse Practitioner License: Current Illinois Advanced Practice Nurse (APRN), PALS certified
 
 
 
 
 Experience: 3 years or more experience
 
 
 
 
 Language: Bi-lingual Spanish Preferred
 
 
 
 
 Specialized Knowledge and Skills: Excellent written and verbal communication skills, excellent interpersonal skills, demonstrated knowledge and expertise in pediatrics .Active membership in appropriate professional organizations; Ability to speak Spanish preferred.
 
 
 
 
 PALS and CPR required: Only certifications issued by the American Heart Association or the American Red Cross will be accepted.
 
 
 
 
 
 
 Additional Information
 
 
 
 
 La Rabida Children&rsquo;s Hospital is very proud to be an Equal Employment Opportunity Employer
 
 
 
 
 La Rabida is a place unlike any other. We understand the needs of families with children dealing with the most serious or complicated of conditions. With teams of the best healthcare providers in Chicago, we give continuous, comprehensive care, education, and support, helping families face their unique obstacles head-on.
 
 
 
 
 
 La Rabida Children&rsquo;s Hospital is very proud to be an Equal Employment Opportunity Employer.
 
 
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Nurse Practitioner - Outpatient Walk-in Clinic

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