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performance management executive

Business Line

Performance Management Executive (HR)Location: DHA Phase 6 Raya, Lahore Job Type: Full-time | Onsite Timings: 11:00 AM &ndash; 8:00 PM | Sunday to Thursday Experience: 2+ YearsKey Responsibilities<ul><li>Manage the end-to-end performance management cycle (goal setting, reviews, appraisals).</li><li>Coordinate with managers and employees for timely evaluations.</li><li>Support KPI, OKR development, and performance metrics tracking.</li><li>Analyze performance data and prepare management reports.</li><li>Support calibration sessions and performance review meetings.</li><li>Link performance outcomes with increments, bonuses, and promotions.</li><li>Maintain HRIS records and performance documentation.</li><li>Support employee development and improvement plans.</li><li>Ensure compliance with performance policies and processes.</li></ul>Required Skills &amp; Qualifications<ul><li>Strong understanding of performance management and HR processes.</li><li>Good analytical, communication, and stakeholder management skills.</li><li>Proficient in MS Excel, HRIS, and performance tools.</li><li>Bachelor&rsquo;s degree in HR, Business Administration, or related field.</li><li>Minimum 2+ years of hands-on HR or performance management experience.</li></ul>Job Type: Full-timeWork Location: In person

Performance Management Executive

INTECH Automation & Intelligence

<div>
 
 About The Job
 
 
 
 Join our Team - Your career journey starts here &ndash; not just a job, but a future.
 
 
 
 Our Potential Opportunity
 
 
 
 INTECH Automation Intelligence is seeking a
 
 Performance Management Executive
 
 to join our Human Resources team. This role is pivotal in ensuring the efficient management of talent, employee engagement, and organizational growth across industries.
 
 
 You will support the Performance Management Lead in the execution and continuous improvement of Talent Management and Performance Management processes, contributing to a strong talent pipeline and high employee engagement.
 
 
 INTECH&rsquo;s commitment to people-centric solutions ensures that you will contribute to building a strong organizational culture and help implement best HR practices to support business goals. Our Human Resources services reflect our commitment to creating a high-performance culture, ensuring the right talent is in place for organizational success.
 
 
 
 What You&rsquo;ll Lead and Deliver:
 
 
 
 <ul>
 <li>
 Support the design, implementation, and enhancement of performance management systems, tools, and processes.
 </li>
 <li>
 Coordinate annual and mid-cycle performance review cycles, ensuring timely completion, tracking, and process adherence.
 </li>
 <li>
 Analyze performance and talent data; develop and maintain Power BI dashboards to track company-wide talent and performance metrics enabling data-driven insights.
 </li>
 <li>
 Create and enhance performance management documentation, guidelines, SOPs, and FAQs.
 </li>
 <li>
 Create mock-ups and prototypes for new or revised performance management processes to support design, validation, and stakeholder alignment.
 </li>
 <li>
 Develop and manage employee-facing communications for performance management and talent management initiatives.
 </li>
 <li>
 Support in designing executive presentations and decks on new performance, behavioral, and development frameworks.
 </li>
 <li>
 Provide project management and operational support to the Performance Management Lead.
 </li>
 <li>
 Support stakeholder coordination and follow-ups as required.
 
 
 </li>
 </ul>
 Requirements:
 
 
 
 To Be Successful in This Role, You Must Have:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration (Human Resources) having maximum 2 years of experience in Performance Management.
 </li>
 <li>
 Proficient in Microsoft Office (PowerPoint, Word) and Power BI.
 </li>
 <li>
 Strong communication and facilitation skills.
 </li>
 <li>
 Hands-on experience or strong working knowledge of performance management systems, tools, and review cycles.
 </li>
 <li>
 Ability to create process mock-ups, flowcharts, or prototypes to support new or revised performance management initiatives.
 </li>
 <li>
 Strong written communication skills for developing employee-facing communications and internal announcements.
 </li>
 <li>
 Good organizational and coordination skills to support project management activities, stakeholder follow-ups, and operational tasks.
 </li>
 <li>
 Proactive, self-driven, and eager to learn.
 
 
 </li>
 </ul>
 
 We Offer Competitive Benefits:
 
 
 
 <ul>
 <li>
 Global Exposure: Opportunities to work on international projects and collaborate with global teams.
 </li>
 <li>
 Competitive Compensation: A salary package that recognizes your expertise and contributions.
 </li>
 <li>
 Annual Bonus: Performance-driven rewards based on your gross pay to celebrate your achievements and contributions.
 </li>
 <li>
 In-House Lunch: Delicious meals provided during work hours to keep you fueled and focused.
 </li>
 <li>
 Health Insurance: OPD coverage for you and your parents, plus IPD coverage for you and your dependents.
 </li>
 <li>
 Learning Opportunities: Access to training programs, workshops, and certifications to enhance your skills.
 </li>
 <li>
 Work-Life Balance: Paid time off, including annual leave and holidays.
 </li>
 <li>
 Inclusive Environment: A workplace that celebrates diversity and fosters collaboration.
 
 
 </li>
 </ul>
 
 Why Join INTECH Automation Intelligence?
 
 
 
 At INTECH, you will have the opportunity to work with a globally renowned industrial automation and digitalization technology company. For nearly 30 years, INTECH has partnered with major oil and gas global giants to deliver innovative solutions. As we continue to lead in the industry 4.0 era, you will be at the forefront of transformative technologies that solve real-world challenges.
 
 
 
 ﻿What to Expect After Applying?
 
 
 
 Explore how INTECH&rsquo;s Talent Acquisition team ensures a seamless hiring journey. From embracing talent with a passion for innovation to fostering a culture of continuous learning and growth, we&rsquo;re dedicated to finding and supporting the best minds in the industry.
 
 
 Click Here to learn more about our hiring process and discover your path to success with us.
 
 
 Our hiring process is designed to assess your skills and potential in a fair and inclusive manner. After applying, you will be guided through a structured evaluation process to ensure mutual alignment.
 
 
 
 INTECH Automation Intelligence
 
 is an equal opportunity employer committed to fostering an inclusive hiring environment where qualified individuals with disabilities are encouraged to apply.
</div>

ARSH INDUSTRIES (SMC-PVT) LIMITED

JOB DESCRIPTION &ndash; EXECUTIVE SALES &amp; OPERATIONSWe are looking for an Executive &ndash; Sales &amp; Operations with 2&ndash;3 years of relevant experience in sales coordination, operations, and order management. The candidate familiar with ERP/CRM or sales operations software.Responsibilities:<ul><li>Manage sales orders, Sale team coordination, and daily operational activities.</li><li>Coordinate with production, logistics, and finance teams to ensure timely order fulfillment.</li><li>Maintain sales records, reports, and performance data.</li><li>Support sales planning, forecasting, and operational decision-making.</li><li>Ensure smooth overall functioning of sales and operations department.</li></ul>How to Apply: Send CV to officer1_qm@arsh-industries.com or WhatsApp 0305-8974827 Subject: Application &ndash; Executive FinanceJob Type: Full-timePay: Rs50,000.00 - Rs55,000.00 per monthWork Location: In person

Executive – Sales Operations

ibex

<div>
 The Manager &ndash; Global ITSM (Incident Management, Problem Management &amp; Client Coordination) is responsible for end-to-end governance, leadership, and continuous improvement of Incident and Problem Management functions across the enterprise. This role ensures rapid restoration of IT services, effective root cause analysis, prevention of recurring incidents, and proactive, transparent communication with clients and internal stakeholders.
 
 
 The role acts as the primary escalation authority during major incidents, oversees crisis management, ensures adherence to ITIL best practices, and maintains strong client confidence through structured communication, reporting, and service performance management.
 
 
 This position reports to the Director / Associate Director &ndash; Global ITSM and has direct people-management responsibility for Incident Specialists, Problem Analysts, and Client Coordination resources.
 
 
 
 Responsibilities
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Own and govern the end-to-end Incident Management lifecycle across all severities.
 </li>
 <li>
 Act as the escalation point for Major / Critical Incidents (P1/P2), ensuring timely resolution and executive-level communication.
 </li>
 <li>
 Lead outage bridges and war rooms during service disruptions.
 </li>
 <li>
 Ensure accurate incident prioritization based on business and customer impact.
 </li>
 <li>
 Enforce SLA, OLA, and KPI adherence, with a strong focus on MTTR reduction and service restoration.
 </li>
 <li>
 Review and approve incident communications, notifications, and executive summaries.
 
 
 </li>
 </ul>
 Problem Management
 
 
 <ul>
 <li>
 Establish and govern Problem Management processes to identify root causes and prevent incident recurrence.
 </li>
 <li>
 Ensure timely completion of Root Cause Analysis (RCA) and Post-Incident Reviews (PIRs).
 </li>
 <li>
 Track and manage Known Errors, workaround documentation, and permanent fixes.
 </li>
 <li>
 Collaborate with Engineering, Infrastructure, Application, and Vendor teams to drive long-term corrective actions.
 </li>
 <li>
 Analyze incident trends and systemic issues to proactively reduce operational risk.
 
 
 </li>
 </ul>
 Client Coordination &amp; Communication
 
 
 <ul>
 <li>
 Serve as the primary point of contact for clients during major incidents and service-impacting events.
 </li>
 <li>
 Translate technical issues into clear, business-focused client communications.
 </li>
 <li>
 Ensure timely distribution of incident notifications, preliminary reports, RCAs, and service performance reports.
 </li>
 <li>
 Build and maintain strong client relationships through transparency, accountability, and service excellence.
 </li>
 <li>
 Participate in client governance calls, service reviews, and post-incident discussions as required.
 
 
 </li>
 </ul>
 Governance, Process &amp; Continuous Improvement
 
 
 <ul>
 <li>
 Define, implement, and continuously improve Incident and Problem Management policies, standards, and procedures aligned with ITIL.
 </li>
 <li>
 Ensure audit readiness and compliance with internal controls and client contractual obligations.
 </li>
 <li>
 Identify automation, tooling, and process optimization opportunities to improve efficiency and service quality.
 </li>
 <li>
 Establish and monitor KPIs, dashboards, and management reports for operational performance.
 
 
 </li>
 </ul>
 People &amp; Stakeholder Management
 
 
 <ul>
 <li>
 Lead, mentor, and develop a high-performing team across multiple shifts and regions.
 </li>
 <li>
 Conduct performance reviews, coaching sessions, and skills development plans.
 </li>
 <li>
 Coordinate with Change Management, Service Desk, Engineering, Vendors, and Senior Leadership.
 </li>
 <li>
 Foster a culture of accountability, urgency, and continuous improvement.
 
 
 </li>
 </ul>
 Reports &amp; Deliverables
 
 
 <ul>
 <li>
 Executive Incident Summaries and Major Incident Reports
 </li>
 <li>
 Root Cause Analysis (RCA) and Post-Incident Review (PIR) documents
 </li>
 <li>
 Client Incident Notifications and Service Impact Reports
 </li>
 <li>
 Monthly / Quarterly Service Performance and Trend Analysis Reports
 </li>
 <li>
 SLA, MTTR, and Availability DashboardsKey Performance Indicators (KPIs)
 </li>
 <li>
 Reduction in Incident Recurrence
 </li>
 <li>
 Mean Time to Restore (MTTR)
 </li>
 <li>
 SLA / OLA Compliance
 </li>
 <li>
 Timeliness and Quality of RCAs
 </li>
 <li>
 Client Satisfaction and Feedback
 </li>
 <li>
 Incident Trend Reduction and Service Stability
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Education &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology, Computer Science, Engineering, or a related field (Master&rsquo;s preferred).
 </li>
 <li>
 7&ndash;10+ years of experience in IT Service Management, with strong exposure to Incident and Problem Management.
 </li>
 <li>
 3&ndash;5+ years of people management and client-facing leadership experience.
 </li>
 <li>
 Experience working in enterprise, multi-client, or global service environments is strongly preferred.
 
 
 </li>
 </ul>
 
 Required Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Strong leadership and crisis management capabilities.
 </li>
 <li>
 Excellent verbal, written, and executive-level communication skills.
 </li>
 <li>
 Ability to translate complex technical issues into business-impact narratives.
 </li>
 <li>
 Deep understanding of ITIL (Incident, Problem, Change, and Service Management).
 </li>
 <li>
 Strong analytical and problem-solving skills with a data-driven mindset.
 </li>
 <li>
 Ability to manage high-pressure situations and competing priorities.
 </li>
 <li>
 Stakeholder management skills across senior leadership, clients, and vendors.
 </li>
 <li>
 High level of organization, attention to detail, and operational discipline.
 </li>
 <li>
 Willingness to support on-call rotations and after-hours escalations as required.
 </li>
 </ul>
</div>

Manager Global ITSM

WayTech Pro

Job Title: Assistant Executive (Female)Company: WayTech Solutions Location: Garden Town, Lahore Working Hours: 7:00 PM &ndash; 4:00 AM (Monday to Friday)About the Company:WayTech Solutions is a fast-growing digital marketing and sales organization dedicated to delivering top-quality services and results-driven performance. We foster a professional, goal-oriented, and motivating environment where every team member contributes to our success.Position Overview:We are looking for a highly confident and well-spoken Female Assistant Executive to support our executive and sales operations. The ideal candidate must have strong English communication skills, leadership qualities, and the ability to manage and motivate teams in a dynamic environment.Key Responsibilities:<ul><li>Oversee and manage activities on the sales floor to ensure smooth operations.</li><li>Motivate and guide the sales team to achieve daily and monthly targets.</li><li>Assist the Executive Manager in daily operations and reporting.</li><li>Communicate with international clients professionally on behalf of the management.</li><li>Draft and send professional emails and business correspondence.</li><li>Requirements:</li><li>Female candidate only (mandatory).</li><li>Excellent spoken and written English communication skills.</li><li>Strong organizational, leadership, and interpersonal skills.</li><li>Ability to work night shifts (6 PM &ndash; 3 AM, Monday to Friday).</li><li>Previous experience in a similar role will be a plus.</li><li>Confident, proactive, and professional attitude.</li></ul>What We Offer:<ul><li>Competitive salary package.</li><li>Professional and supportive work environment.</li><li>Growth opportunities within the company.</li><li>Performance-based incentives.</li></ul>Note:Night shift job for Only serious candidates apply!!Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

HR Assistant (Female)

CommerceKind

CommerceKind is HIRING &ndash; HR ExecutiveWe&rsquo;re looking for a proactive and detail-oriented HR Executive who can manage core HR operations, support employee lifecycle processes, and help build a strong, compliant, and people-first workplace culture.Compensation &amp; Benefits:➜ Salary Range: based on experience and skillset➜ Performance-based bonuses➜ Gratuity, Fuel Allowance, Residence (As per availability), Medical Insurance, Leave Encashment &amp; Bi-Annual Appraisal➜ Growth opportunities in a fast-paced, professional environment➜ Exposure to structured HR systems and policy development➜ Collaborative culture where people and processes matterWork Details:➜ Office Location: Paragon City, Lahore➜ Working Days: Monday to Friday➜ Timings: 2:00 PM to 11:00 PM PKT (Flexible Hours)The Role:➜ Manage end-to-end recruitment processes including sourcing, screening, interviews, and onboarding➜ Handle employee onboarding, documentation, and HR records management➜ Maintain and update employee data in HRM systems➜ Support payroll coordination, attendance, leaves, and benefits administration➜ Ensure compliance with company policies, labor laws, and HR best practices➜ Handle employee queries related to HR policies, benefits, and procedures➜ Assist in performance management cycles, appraisals, and confirmations➜ Coordinate employee engagement activities and internal communications➜ Support offboarding processes including clearances and exit documentation➜ Assist in drafting HR policies, SOPs, and official communicationsWhat We&rsquo;re Looking For:➜ Bachelor&rsquo;s degree in HR, Business Administration, or a related field➜ 1&ndash;3 years of experience in an HR or People Operations role➜ Strong understanding of HR processes, policies, and labor compliance➜ Experience with HRMS / HRM tools and MS Excel or Google Sheets➜ Strong communication, coordination, and interpersonal skills➜ High level of confidentiality, professionalism, and integrity➜ Ability to manage multiple tasks in a fast-paced environment➜ Problem-solving mindset with attention to detailWhy This Role Matters:At CommerceKind, people are at the core of everything we build.As our HR Executive, you&rsquo;ll play a key role in creating smooth HR operations, supporting employee growth, and strengthening a culture where teams can perform at their best.Apply now: HR@commercekind.comSubject: Application &ndash; HR ExecutiveJob Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Human Resources Generalist

Cybernet Internet Services Pvt. Ltd.

Position: HR Executive Company: Cyber Internet Services (Pvt.) Limited (Cybernet) Location: Lahore Job Type: Full-time | Onsite Department: Human Capital Management (HCM)Position OverviewCybernet is seeking a dynamic and results-oriented HR Executive to join our Human Capital Management (HCM) team. This role presents an exciting opportunity to manage key HR functions, including talent acquisition, onboarding, employee relations, performance management, training and development, HR operations, and compliance.The ideal candidate will possess a strong foundation in HR principles and best practices, excellent communication and interpersonal skills, and the ability to work both independently and collaboratively in a fast-paced environment.Key ResponsibilitiesTalent Acquisition and Onboarding<ul><li>Manage the end-to-end recruitment process, including candidate sourcing, screening, and initial interviews</li><li>Oversee onboarding activities to ensure a seamless transition for new hires, including preboarding, documentation, orientation, and benefits enrollment</li><li>Develop and implement structured onboarding programs to enhance employee engagement and retention</li></ul>Employee Relations and Engagement<ul><li>Act as a trusted advisor to employees and managers, fostering a positive and high-performance workplace</li><li>Address employee concerns with confidentiality, professionalism, and compliance with company policies</li><li>Provide guidance on HR policies, best practices, and workplace regulations</li><li>Conduct investigations into employee grievances and disputes and recommend appropriate resolutions</li></ul>Performance Management and Learning and Development<ul><li>Assist in the performance appraisal process, including scheduling reviews and collecting performance data</li><li>Support managers in identifying training needs and implementing performance improvement plans</li><li>Maintain training records and track employee learning and development progress</li></ul>HR Operations and Compliance<ul><li>Maintain accurate and up-to-date employee records in the HRIS with strict confidentiality</li><li>Assist in the development and implementation of HR policies in line with legal requirements</li><li>Monitor compliance with local labor laws, company policies, and HR best practices</li><li>Prepare HR reports on headcount, turnover, and employee engagement</li></ul>Compensation, Benefits, and Payroll Support<ul><li>Administer employee benefits programs, including health insurance and leave management</li><li>Respond to employee queries regarding compensation and benefits</li><li>Coordinate payroll processes with Payroll and Finance teams to ensure timely salary disbursement</li></ul>HR Analytics and Reporting<ul><li>Track and analyze HR metrics such as recruitment efficiency, engagement, and retention</li><li>Maintain HR dashboards and generate reports to support workforce planning</li></ul>Skills and Qualifications<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field</li><li>1 to 3 years of experience in HR, preferably in talent management, employee relations, or HR operations</li><li>Strong understanding of HR principles, recruitment, onboarding, payroll, and benefits administration</li><li>Strong analytical and problem-solving skills</li><li>Excellent communication and interpersonal skills</li><li>Ability to work in a fast-paced environment and manage multiple priorities</li><li>Experience with HRIS, ATS, payroll systems, and Microsoft Office is preferred</li></ul>Why Join Cybernet?At Cybernet, we foster a culture of collaboration, innovation, and professional growth. Join a forward-thinking organization committed to shaping the future of connectivity and technology solutions. We offer a dynamic work environment, professional development opportunities, and a people-first approach to HR management.How to ApplyInterested candidates are encouraged to apply by sending their updated resume to careers@cyber.net.pk with the subject line: HR Executive &ndash; LahoreJob Type: Full-timeWork Location: In person

Human Resource Executive

Explore 1776+ Performance management executive in Lahore this January. Find roles across top companies and apply now to boost your career.

1776 performance management executive jobs IN Lahore

Performance Management Executive

Performance Management Executive

Executive – Sales Operations

Manager Global ITSM

HR Assistant (Female)

Human Resources Generalist

Human Resource Executive