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pharmacy customer service associate Jobs in Miami

pharmacy customer service associate

pharmacy assistant

CVS Health

<div>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.
Job Purpose and Summary:
At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system &ndash; and their personal health care &ndash; by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise.
As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients&rsquo; prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered.
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State&rsquo;s Board of Pharmacy guidelines. Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager.
A Technician is responsible for contributing to safe and effective operations of the pharmacy, including but not limited to:<ul><li>
Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health</li><li>
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment</li><li>
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems</li><li>
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.</li><li>
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients</li><li>
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business</li><li>
Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security</li><li>
Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification</li></ul>
Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities:<ul><li>
Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines</li><li>
Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions</li><li>
Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements</li><li>
Reviewing and collecting patient information; tracking and documenting for each applicable patient</li><li>
Monitoring and managing vaccine supplies</li></ul>
Required Qualifications:<ul><li>
Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification<ul><li>
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age</li><li>
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program</li></ul></li><li>
State-level licensure and national certification requirements vary by state, click here to learn more.</li></ul>
Essential Functions:
<ul><li>Regular and predictable attendance, including nights and weekends</li><li>
Ability to complete required training within designated timeframe</li><li>
Attention and Focus:<ul><li>
Ability to concentrate on a task over a period of time</li><li>
Ability to pivot quickly from one task to another to meet patient and business needs</li><li>
Ability to confirm prescription information and label accuracy, ensuring patient safety</li></ul></li><li>
Customer Service and Team Orientation:<ul><li>
Actively look for ways to help people, and do so in a friendly manner</li><li>
Notice and understand patients&rsquo; reactions, and respond appropriately</li></ul></li><li>
Communication Skills:<ul><li>
Use and understand verbal and written communication to interact with patients and colleagues</li><li>
Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li></ul></li><li>
Mathematical Reasoning:<ul><li>
Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day&rsquo;s supply, and/or number of full bottles and additional bottles needed to fill a prescription</li></ul></li><li>
Problem Resolution:<ul><li>
Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options</li></ul></li><li>
Physical Demands:<ul><li>
Be mobile and remain upright for extended periods of time</li><li>
Lift, scan, and bag items</li><li>
Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items</li><li>
Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm</li><li>
Extend hand(s) and arm(s) multiple directions to place, move, or lift items</li><li>
Control precision; quickly adjust machines to exact positions</li><li>
Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist</li><li>
Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>
Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.</li><li>
Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately</li><li>
Have the ability to receive detailed information through oral communication</li></ul></li><li>
Any additional tasks as directed by Supervisor or Manager</li></ul>
Preferred Qualifications:<ul><li>
1-3 years previous experience as a Pharmacy Technician</li><li>
Previous experience in a pharmacy, retail, medical, or customer service setting</li><li>
Ability to work in the home store, and across the market in other locations, to meet business needs</li></ul>
Anticipated Weekly Hours
29
Time Type
Part time
The hours listed below are the required availability for this role. Please only apply if you can meet these schedule requirements.
Shift Flexibility:
All shifts are flexible (Shift Flexibility)
Monday: 9 am - 7 pm
Tuesday: 9 am - 7 pm
Wednesday: 9 am - 7 pm
Thursday: 9 am - 7 pm
Friday: 9 am - 7 pm
Saturday: 10 am - 6 pm
Sunday: 11 am - 5 pm
Weekend Shift Frequency:
Every weekend required (Weekend Shift Frequency)
Language
Bilingual (English &amp; Spanish) skills are preferred for this role
Pay Range
The typical pay range for this role is:
$17.00 - $27.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. 
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits &ndash; investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul><li>
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li><li>
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li><li>
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li></ul>
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 05/18/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</div>

Pharmacy Technician

Walgreens

<div><ul><li>Models and delivers a distinctive and delightful customer experience.</li><li>
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.</li><li>
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.</li></ul>
Customer Experience<ul><li>
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li></ul>
Operations<ul><li>
Provides customers with courteous, friendly, fast, and efficient service.</li><li>
Recommends items for sale to customer and recommends trade-up and/or companion items.</li><li>
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.</li><li>
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.</li><li>
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li><li>
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li><li>
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li><li>
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li><li>
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li><li>
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li><li>
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li><li>
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.</li><li>
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.</li><li>
Has working knowledge of store systems and store equipment.</li><li>
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.</li><li>
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).</li><li>
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.</li><li>
Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>
Completes special assignments and other tasks as assigned.</li></ul>
Training &amp; Personal Development<ul><li>
Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.</li><li>
Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li></ul> 

Basic Qualifications 
<ul><li>
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li><li>
Requires willingness to work flexible schedule, including evenings and weekend hours.</li></ul> 

Preferred Qualifications 
<ul><li>
Prefer six months of experience in a retail environment.</li><li>
Prefer to have prior work experience with Walgreens.</li><li>
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.</li><li>
Prefer good computer skills.</li><li>
Prefer the knowledge of store inventory control.</li><li>
Prefer PTCB certification.</li></ul>
We will consider employment of qualified applicants with arrest and conviction records. 
 
An Equal Opportunity Employer, including disability/veterans. 
 
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits 
Salary Range: $16 - $18 / Hourly</div>

Pharmacy Customer Service Associate

Jackson Health System

<div>Miami, FL Full-Time JW-IP Pharmacy
Summary 
Pharmacy Technician I works under the direct supervision of licensed pharmacists providing a high level of assistance in compounding (sterile and non-sterile preparations), distribution and dispensing of medication and other pharmaceutical related supplies. 
 
Responsibilities 
Replenishes automated drug distribution machines following a standard procedure established by policy. Troubleshoots for problems related to the operation of the automated drug distribution machines. Forwards concerns that can not be corrected to the appropriate individual in a timely manner. Prepares sterile products (add-a-vials, syringes, IV Admixtures, chemotherapy, large volume parenteral) following standard procedures established by policy and under the supervision, and check of a licensed pharmacist. Assures that all quality related procedures are followed. Inputs information into the Hospital's inpatient pharmacy clinical information management system as requested. For areas not served by point of care automated dispensing equipment, assures that required medications and supplies are dispensed following established procedures. Performs extemporaneously compounding and prepackaging under the guidelines of pharmacy policy, and under the supervision, and check of a licensed pharmacist. Orders and receives medication inventory; rotates stock and checks expiration dates routinely. Follows all established procedures to assure the quality and security of the medication assets. Maintains assigned area in a neat, clean, and orderly manner. Assembles, tabulates and analyzes quality improvement data when requested. Assists in reports and survey tabulation when requested. Performs monthly patient care center reviews, as assigned. Enters data into the computer system specialized to that activity. Attends appropriate orientation, continuing education, and training courses to maintain competency in job skills and knowledge. Participates in required educational programs, including HIS, safety, infection control, AIDS awareness, age-related special needs and behaviors, etc. Assures a pharmacist checks each preparation prior to it being dispensed. Consults with a pharmacist or supervisor when necessary and as required by Florida Statutes, when making exceptions to a policy that would benefit the patient. Refers clinical questions to a pharmacist. Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise). Performs all other related job duties as assigned. 
 
Experience
Generally requires 0 to 3 years of related experience. 
Education
High School diploma is required. 
Skill 
Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines. Ability to communicate effectively in both oral and written form. Ability to handle difficult and stressful situations with critical thinking and professional composure. Ability to understand and follow instructions. Knowledge and skill in use of job appropriate technology and software applications. Must meet and maintain current all unit specific and organizational skills/competencies, certifications/licensures, as required by the clinical area. 
Credentials 
Must hold a Registered Pharmacy Technician license (RPT) and be CPHT certified or hold a Pharmacist Intern license (PSI).
Unit Specific Credential
Working Conditions
Physical Requirements - Job function requires extended standing or walking. Must be able to carry objects weighing 21 to 50 pounds. Able to lift or move objects weighing 51 to 100 pounds with the use of appropriate devices. Jobs in this group require frequent visual acuity to perform activities related to extended use of computers. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC). 
 
Environmental Conditions - Jobs in this group are required to function in a fast paced environment with occasional high pressure or emergent and stressful situations. Frequent interaction with a diverse population including team members, providers, patients, insurance companies and other members of the public. Function is subject to inside environmental conditions, with occasional outdoor exposures. Exposure to various environments such as: communicable diseases, toxic substances, medicinal preparations and other conditions common to a hospital and medical office environment. May also be exposed to needle sticks, airborne infections, medical gases, X-Ray, chemical exposures and other potential hazards. Must wear Personal Protective Equipment (PPE) when exposed to infectious/clinical hospital environment. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC).</div>

Pharmacy Technician 1/ Full-time/ Night -Shift/ Pharmacy/ Jackson West Medical Center

Mount Sinai Medical Center

<div>As Mount Sinai grows, so does our legacy in high-quality health care.
Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.
Culture of Caring: The Sinai Way
Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.
Department:
CC017300 Pharmacy
Job Description Summary:<h2 class="jobSectionHeader">
Position Responsibilities</h2><ul><li>
Performs daily cart exchanges.</li><li>
Addresses pharmacy telephones/window communication responding to inquires or request( note: phone etiquette) in a timely manner.</li><li>
Timely processes nursing messages from Epic in-basket.</li><li>
Process manual pick items as needed.</li><li>
Accurately and timely handles (ie:dispense tracking ), transport/deliver medications and supplies to appropriate areas (Hourly Rounds and as requested).</li><li>
Prepare automated dispensing cabinets restock batch for delivery.</li><li>
Reports out of stock to Pharmacist and or Buyer.</li><li>
Restock/ Pick up / delivery of crash cart trays as per policy.</li><li>
Follows Lunch and Dinner coverage schedules as posted.</li><li>
Dispense and return Narcotics from Controlled Substance Manager (CSM Vault).</li><li>
Accurately process medication returns and restocking to medication storage areas.</li><li>
Performs basic billing functions.</li><li>
Accurately packages and prepares medications for dispensing as assigned</li><li>
Accurately prepares cart fills in a timely manner as assigned</li><li>
Complies with ongoing process to monitor outdates/ shortages as per policy.</li><li>
Consistently follows Hospital Time and Attendance Policy</li><li>
Other Duties as assigned by Pharmacist/Leadership</li></ul><h2 class="jobSectionHeader">
Qualifications</h2><ul><li><h3 class="jobSectionHeader">
License/Registration/Certification</h3><ul><li>
Active Pharmacy Technician Registration/License in the State of Florida required, National Certification (CPhT) preferred.</li></ul></li><li><h3 class="jobSectionHeader">
Education</h3><ul><li>
High School Diploma or equivalent required</li></ul></li><li><h3 class="jobSectionHeader">
Experience</h3><ul><li>
Hospital experience preferred</li></ul></li></ul>
Benefits:
We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:<ul><li>
Health benefits</li><li>
Life insurance</li><li>
Long-term disability coverage</li><li>
Healthcare spending accounts</li><li>
Retirement plan</li><li>
Paid time off</li><li>
Pet Insurance</li><li>
Tuition reimbursement</li><li>
Employee assistance program</li><li>
Wellness program</li><li>
On-site housing for select positions and more!</li></ul>
Degree Requirements:
Certification:</div>

Pharmacy Technician I

<div>Miami, FL On Call/Pool JW-IP Pharmacy
Summary 
Pharmacy Technician I works under the direct supervision of licensed pharmacists providing a high level of assistance in compounding (sterile and non-sterile preparations), distribution and dispensing of medication and other pharmaceutical related supplies. 
 
Responsibilities 
Replenishes automated drug distribution machines following a standard procedure established by policy. Troubleshoots for problems related to the operation of the automated drug distribution machines. Forwards concerns that can not be corrected to the appropriate individual in a timely manner. Prepares sterile products (add-a-vials, syringes, IV Admixtures, chemotherapy, large volume parenteral) following standard procedures established by policy and under the supervision, and check of a licensed pharmacist. Assures that all quality related procedures are followed. Inputs information into the Hospital's inpatient pharmacy clinical information management system as requested. For areas not served by point of care automated dispensing equipment, assures that required medications and supplies are dispensed following established procedures. Performs extemporaneously compounding and prepackaging under the guidelines of pharmacy policy, and under the supervision, and check of a licensed pharmacist. Orders and receives medication inventory; rotates stock and checks expiration dates routinely. Follows all established procedures to assure the quality and security of the medication assets. Maintains assigned area in a neat, clean, and orderly manner. Assembles, tabulates and analyzes quality improvement data when requested. Assists in reports and survey tabulation when requested. Performs monthly patient care center reviews, as assigned. Enters data into the computer system specialized to that activity. Attends appropriate orientation, continuing education, and training courses to maintain competency in job skills and knowledge. Participates in required educational programs, including HIS, safety, infection control, AIDS awareness, age-related special needs and behaviors, etc. Assures a pharmacist checks each preparation prior to it being dispensed. Consults with a pharmacist or supervisor when necessary and as required by Florida Statutes, when making exceptions to a policy that would benefit the patient. Refers clinical questions to a pharmacist. Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise). Performs all other related job duties as assigned. 
 
Experience
Generally requires 0 to 3 years of related experience. 
Education
High School diploma is required. 
Skill 
Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines. Ability to communicate effectively in both oral and written form. Ability to handle difficult and stressful situations with critical thinking and professional composure. Ability to understand and follow instructions. Knowledge and skill in use of job appropriate technology and software applications. Must meet and maintain current all unit specific and organizational skills/competencies, certifications/licensures, as required by the clinical area. 
Credentials 
Must hold a Registered Pharmacy Technician license (RPT) and be CPHT certified or hold a Pharmacist Intern license (PSI).
Unit Specific Credential
Working Conditions
Physical Requirements - Job function requires extended standing or walking. Must be able to carry objects weighing 21 to 50 pounds. Able to lift or move objects weighing 51 to 100 pounds with the use of appropriate devices. Jobs in this group require frequent visual acuity to perform activities related to extended use of computers. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC). 
 
Environmental Conditions - Jobs in this group are required to function in a fast paced environment with occasional high pressure or emergent and stressful situations. Frequent interaction with a diverse population including team members, providers, patients, insurance companies and other members of the public. Function is subject to inside environmental conditions, with occasional outdoor exposures. Exposure to various environments such as: communicable diseases, toxic substances, medicinal preparations and other conditions common to a hospital and medical office environment. May also be exposed to needle sticks, airborne infections, medical gases, X-Ray, chemical exposures and other potential hazards. Must wear Personal Protective Equipment (PPE) when exposed to infectious/clinical hospital environment. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC).</div>

Pharmacy Technician 1/ Per diem/ Mid-Shift/ Pharmacy/ Jackson West Medical Center

Lensa

<div>
 Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for ChenMed. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice.
 
 
 
 We're unique. You should be, too.
 
 
 
 We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
 
 
 We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
 
 
 The Medication Adherence Technician applies knowledge and skills to engage in in-depth discussions with patients about medication adherence to identify and resolve patient adherence barriers. The incumbent in this role works with providers, clinical pharmacists and the pharmacy department to provide a coordinated adherence packaged product for patients requiring additional support establishing and maintaining compliance to their medication regimens. He/She is accountable for providing an unsurpassed patient experience by communicating to patients/providers on program specifics and arranging for prescription processing within the pharmacy; with the ultimate goal for patients to obtain an organized product they will understand allowing them to reduce or eliminate any adherence challenges. The Medication Adherence Technician focuses on providing consistent visibility and a presence to the target clients and patients.
 
 
 
 Essential Job Duties/Responsibilities
 
 
 
 <ul>
 <li>
 Makes outbound calls to patients and healthcare professionals regarding patient medications, adherence, and barrier removal.
 </li>
 <li>
 Works diligently to remove barriers to ensure prescription regimens are provided to patients. This may involve analysis, research, and problem-solving to obtain resolution.
 </li>
 <li>
 Interacts with healthcare professionals of all levels involving patient medications. Calls the pharmacy or provider to assist patient with medication refills, medication synchronization, or 90-day supply requests.
 </li>
 <li>
 Captures and supports medication adherence patient prescription requests/needs.
 </li>
 <li>
 Facilitates and/or coordinates the process whereby prescriptions are sent into the pharmacy pharmacy for patients, processed appropriately, adjudicated to third party insurance, error resolution completed, packaged and prepared for dispensing to the patient.
 </li>
 <li>
 Follows established medication adherence workflows, including but not limited to: following up with patients requesting enrollment and patients currently enrolled to initiate or continue delivery of medication regimens.
 </li>
 <li>
 Ensures assigned prescription processing tasks are accurate and reviewed by supervising personnel as required before dispensing to patients.
 </li>
 <li>
 Motivated to meet set targets as established by leadership. Completes minimum daily goals for outreach (telephonic, email, mail) to patients and clinicians for Medication Adherence measures.
 </li>
 <li>
 Provides feedback and/or solutions on how to improve the medication adherence patient/client experience.
 </li>
 <li>
 Assists with training programs for clinical personnel involved in Part D HEDIS measures in the centers of ChenMed/JenCare/Dedicated.
 </li>
 <li>
 Performs other duties as assigned and modified at manager's discretion.
 
 
 </li>
 </ul>
 
 Knowledge, Skills And Abilities
 
 
 
 <ul>
 <li>
 Foundational knowledge and understanding of standard medication adherence practices, protocols, techniques, functions and processes
 </li>
 <li>
 Excellent interpersonal skills, telephone communications skills and pharmaceutical calculation skills
 </li>
 <li>
 Excellent written, verbal, listening and interpersonal communication skills
 </li>
 <li>
 Good organizing and prioritizing skills
 </li>
 <li>
 Strong time-management skills and keen eye to detail
 </li>
 <li>
 Must possess a customer service mindset with the ability to remain patient, calm and empathetic is challenging situations
 </li>
 <li>
 Ability to actively listen and understand patient questions and provide accurate answers or solutions.
 </li>
 <li>
 Ability to make sound decisions and conduct follow ups for problematic situations that may arise during the established process
 </li>
 <li>
 Ability to practice discretion and care on a regular basis when working with sensitive/confidential data pertaining to the patient, department, or company
 </li>
 <li>
 Ability to interact with all levels of internal and external parties, to convey information correctly and always represent ChenMed and its entities in the most favorable manner
 </li>
 <li>
 Capable of multi-tasking in a fast-paced, ever-changing healthcare environment
 </li>
 <li>
 Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software
 </li>
 <li>
 Ability and willingness to travel locally, regionally, divisionally or domestically up to 10% of the time
 </li>
 <li>
 Spoken and written fluency in English
 
 
 </li>
 </ul>
 
 Education And Experience Criteria
 
 
 
 <ul>
 <li>
 High School Diploma or equivalent required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis
 </li>
 <li>
 Must meet at least one of the following requirements:
 </li>
 <li>
 Certification as a Pharmacy Technician or Medication Assistant with a minimum 6 months of relatedwork experience OR
 </li>
 <li>
 A minimum of 2 years of work experience in a medication dispensing/pharmacy setting or call center
 
 
 </li>
 </ul>
 
 Pay Range
 
 
 
 $14.3 - $20.42 Hourly
 
 
 The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
 
 
 
 Employee Benefits
 
 
 
 https://chenmed.makeityoursource.com/helpful-documents
 
 
 We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
 
 
 ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
 
 
 Current employees, if you want to apply to our internal career site, please click HERE (https://careers.chenmed.com/i/us/en/homerevisited)
 
 
 Current Contingent Worker please see job aid HERE to apply
 
 
 If you have questions about this posting, please contact support@lensa.com
 
 
</div>

Medication Adherence Technician (REMOTE)

Leafwell Inc

<div>Description:

Leafwell is looking for a Vermont based physician, osteopathic physician, physician assistant, or nurse practitioner who would like to join the team and certify patients for medical cannabis. For this role, we are only open to applications from healthcare providers who are licensed in multiple states, Vermont based, and who believe in cannabis as medicine.
About Leafwell:
At Leafwell, we believe cannabis is medicine, and our mission is to unlock the therapeutic potential of the plant by increasing access, research, and education.
Leafwell considers cannabis a pharmacy in a plant. It has the versatility and safety profile to help millions of people and provide a better alternative However, much work needs to be done, and the problems listed above still need solving. Leafwell is working to help crack the cannabis code and utilize our platform to:
Increase Access
Telemedicine allows everyone to receive the health care they need and deserve from the comfort of their home. Patients can speak to a physician and get certified online.
Increase Research
As more patients are certified, the greater the number of patient populations we can study for research. We are gathering real-world evidence (RWE) to understand better which cannabis products people are using and how effective they are &ndash; decipher which cannabinoids, terpenes, and flavonoids are best for which conditions.
Increase Knowledge
Leafwell&rsquo;s healthcare professionals become armed with the resources they need to answer patients&rsquo; questions with accuracy and clarity &ndash; increasing trust and helping people understand why cannabis is medicine.
Increase Education
Patients from all over the country can find out how and why they use cannabis and its effectiveness for their conditions.
Requirements:

Key responsibilities<ul><li>
Meet with patients via our telemedicine platform &ndash; we are open 7 days a week</li><li>
Provide a high quality, compassionate experience</li><li>
Work collaboratively with our in-house patient care team to deliver a great end to end experience</li><li>
Become part of Leafwell&rsquo;s ongoing education and research programs, helping to demystify cannabis as medicine.</li></ul></div>

Healthcare Provider- Vermont based MD, DO, PA, NPs

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