airport lounge cook

case manager (per diem)

catering wait staff

counter staff

food service cashier

prep cook on call

Brigham and Women's Faulkner Hospital

<div>Site: Brigham and Women's Faulkner Hospital, Inc.<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Summary<br>
<br>
The Certified Nursing Assistant or Patient Care Assistant (PCA) as we call it, functions as a member of the patient care team, under the direction of the Registered Nurse (RN), and proficiently and consistently performs all aspects of the PCA role. Responsible for supporting the RN with clinical tasks, including but not limited to blood glucose monitoring, completing EKGs, applying simple dressings, using aseptic technique and responding to medical emergency situations utilizing Heartsaver CPR and AED skills. In addition, the PCA is responsible for responding to the needs of patients and family members and taking an active role in the efficient operation of the unit. Assure the practice of the Patient and Family Centered Care Model in an environment that exemplifies best practice. Prior CNA/PCA experience preferred.
<br>
<br>
Grade: 130
<br>
<br>
About Brigham and Women's Faulkner Hospital Brigham and Women&rsquo;s Faulkner Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender identity, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research. Brigham and Women's Faulkner Hospital is a 171- bed non-profit, community teaching hospital located in Jamaica Plain directly across the street from the Arnold Arboretum. Founded in 1900, Brigham and Women's Faulkner Hospital offers comprehensive care in a wide variety of specialties. Brigham and Women&rsquo;s Faulkner Hospital is a designated Magnet hospital by the American Nurses Credentialing Center, a recognition that fewer than nine percent of all US hospitals receive. At Brigham and Women&rsquo;s Faulkner Hospital, we believe that everyone should have the chance to live a healthy life. From creating breakthroughs that have paved the way for treatments around the globe to training the next generation of providers, our patients, and those we may never meet, are at the center of everything we do. If you&rsquo;re looking for more than a career, join Brigham and Women&rsquo;s Faulkner Hospital. Our patients call it better care. Our employees call it home.<p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div>
Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Certified Nursing Assistant/Patient Care Technician [CNA/PCT] - Data Conversion - Various Issuers required and HeartSaver CPR AED - American Heart Association (AHA) required Experience Knowledge, Skills and Abilities - Certified Nursing Assistant or current Nursing Student who has completed Fundamentals of Nursing or equivalent med/surgical clinical rotation. - Staff adheres to all I C.A.R.E. Standards. - Successful completion of an approved nursing assistant training program. - Ability to effectively speak, read and write using the English language. - Ability to pass clinical competency, basic math and reading testing. - Ability to perform basic math calculations and measurements, in order to measure height and weight, intake and output and calorie counts. - Ability to accurately interpret and utilize basic medical terminology and abbreviations. - Ability to enter and retrieve computerized information. - Physical ability to push, transfer, and pull heavy loads throughout assigned shift. - Physical ability to meet core job requirements in accordance with practice setting demands, for the patient populations regularly served. - Effective interpersonal skills to interact appropriately with nursing staff, patients, families/visitors, physicians, and other hospital staff. - Organizational skills to set priorities and efficiently complete assigned work. - Ability to manage stress related to patient care issues, and changing hospital climate and personnel issues.<p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
1153 Centre Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Evening (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$18.56 - $27.58/Hourly<p></p><p><b><br>
Grade</b></p>
SF1130<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
2810 Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Patient Care Assistant II - BWFH

DeepHealth

<div><p>Job Summary</p><p>
The Technical Support Engineer for Clinical AI product line is the first point of contact for users, providing expert support, troubleshooting issues, and contributing to a seamless healthcare IT experience. This role works closely with cross-functional teams to resolve incidents, maintain high service quality, and continuously improve support processes.</p><p></p><p><b><br>
Expanded Essential Duties and Responsibilities</b></p><ul><li>
Serve as the primary Clinical AI product line technical support resource.</li><li>
Provide first-level support for Clinical AI products and healthcare IT systems, troubleshooting and resolving escalated technical issues.</li><li>
Respond to customer inquiries via phone, email, and ticketing systems in a timely and professional manner.</li><li>
Coordinate projects and take ownership of tasks while serving as the primary point of contact for customer communication and issue resolution.</li><li>
Collaborate with Level two support, Strategic Account Support, IT, Product, Engineering, and Project Management teams to escalate and resolve complex issues.</li><li>
Monitor and triage support queues, assigning tickets to the appropriate product or functional teams.</li><li>
Maintain detailed records of incidents, resolutions, workflows, and system changes within the ticketing system.</li><li>
Contribute to continuous improvement initiatives, including support processes, knowledge base documentation, and root cause analysis efforts.</li><li>
Ensure compliance with healthcare regulatory standards and internal IT policies.</li><li>
Support and maintain strong relationships with key customers by providing proactive communication, updates, and technical guidance.</li><li>
Deliver product and service training to administrators, service-level users, and customers as needed.</li><li>
Perform DeepHealth Clinical AI product system updates, upgrades, and maintenance activities.</li><li>
Conduct pre-sales technical evaluations and provide level-of-effort assessments for customer solutions.</li><li>
Integrate and support solutions within public cloud environments and DeepHealth platforms.</li><li>
Design, implement, document, and support technical solutions that meet customer and organizational requirements.</li><li>
Work cross-functionally with internal teams to ensure customer satisfaction, issue resolution, and operational success.</li><li>
Educate customers on system functionality and best practices to optimize healthcare delivery and workflow efficiency.</li><li>
Identify opportunities to improve customer experience and contribute to ongoing operational and service enhancements.</li></ul><p></p><p><b><br>
Minimum Qualifications, Education, and Experience</b></p><ul><li>
Bachelor&rsquo;s degree in Information Technology, Healthcare Informatics, or a related field, or equivalent professional experience.</li><li>
Minimum of 5 years of experience in IT support roles.</li><li>
Minimum of 3 years of experience in a similar healthcare or radiology-focused technical support role.</li><li>
Strong knowledge of Windows operating systems (Windows 7 and above, Windows Server).</li><li>
Strong Linux system administration and command-line experience.</li><li>
Experience with MSSQL database management and relational database technologies.</li><li>
Strong understanding of networking concepts, troubleshooting, and infrastructure support.</li><li>
Experience supporting PACS, RIS, DICOM, HL7, EMR, and other healthcare IT systems.</li><li>
Proven experience troubleshooting complex software applications and healthcare technology solutions.</li><li>
Experience with public cloud environments and cloud-based integrations.</li><li>
Familiarity with scripting, data serialization, and reporting tools such as SSRS.</li><li>
Strong troubleshooting, analytical thinking, and critical problem-solving skills.</li><li>
Experience using ticketing systems and ITIL-based support processes.</li><li>
Strong customer service, relationship management, and call center support experience.</li><li>
Excellent written and verbal communication skills with both technical and non-technical audiences.</li><li>
Ability to manage multiple priorities and work effectively under pressure.</li><li>
Ability to collaborate effectively across cross-functional technical and business teams.</li><li>
Flexibility to work varied schedules and participate in on-call rotations as required.</li><li>
Strong understanding of PC/server hardware platforms and general IT infrastructure.</li><li>
Professional communication and interpersonal skills required for internal and external customer interactions.</li></ul><p><b><br>
Preferred Qualifications</b></p><ul><li>
CCNA or CCNP certification.</li><li>
CompTIA Linux+, RHCA, or RHCT certification.</li><li>
Radiology workflow experience.</li><li>
Experience in healthcare or clinical IT environments.</li><li>
Advanced knowledge of healthcare imaging and workflow technologies.</li></ul><p></p><p><i><br>
PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above. Other functions may be assigned and management retains the right to add or change duties at any time.</i></p><p></p><p><b><br>
Quality Standards</b></p><ul><li>Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, visitors, and vendors.</li><li>Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance.</li><li>Follows all local, regional and country laws concerning employment.</li><li>Follows all DeepHealth policies and procedures.</li><li>Follows data privacy, compliance, safety and confidentiality standards at all times.</li><li>Practices universal safety precautions.</li><li>Promotes good public relations on the phone and in person.</li><li>Adapts and is willing to learn new tasks, methods, and systems.</li><li>Reports to work regularly as scheduled; consistently punctual with respect to working hours, meal and rest breaks, and maintains satisfactory personal attendance in accordance with DeepHealth guidelines.</li><li>Completes job responsibilities in a quality and timely manner.</li></ul><p></p><p><b><br>
Travel</b></p><p>
This position may require occasional travel.</p><p></p><p><b><br>
Working Environment</b></p><p>
Remote</p><p></p><p><b><br>
Physical Demands</b></p><p>
This position often requires sitting, standing, walking, bending, twisting, reaching with hands and arms, using hands and fingers, handling, or feeling, speaking, listening, and high-level cognitive thinking. Also, must be able to lift up to 10 pounds occasionally.</p></div><p></p>

Technical Support Engineer Associate

<div>Site: Brigham and Women's Faulkner Hospital, Inc.<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Schedule: 40 hours/week. Monday-Friday 3:00 pm - 11:30 pm. Rotating holidays<br>
<br>
The transporter must transport patients, specimens, equipment and supplies, and linen throughout the hospital as needed.<br>
Collect biohazard waste, sharps containers, and soiled linen throughout the hospital.<br>
Receive information from the coordinator regarding the type of transport to be done. (This can be Patient Transport, Lab Transport, Linen Delivery, Supply Transport, Morgue Transport, Biohazard pickup and container replacement, Etc.)<br>
Complete the assignment promptly, notify dispatch of completion, and receive new information regarding the next assignment.<br>
Complete quarterly equipment cleaning.<br>
Attend monthly meetings.<br>
Other duties and tasks as needed.<br>
<br>
Grade:100<p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><p></p><ul><li>
High school education or equivalent preferred</li><li>
Ability to communicate clearly and effectively in English: oral, written, and typed</li><li>
Ability to converse with patients and staff in a friendly and courteous manner</li><li>
Must be able to follow instructions, printed or verbal.</li><li>
This position requires the candidate to be on their feet most of the shift as required and be able to help transfer patients from beds to stretchers and wheelchairs.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p></p><p><b>
About Brigham and Women's Faulkner Hospital</b></p><p></p><p>
Brigham and Women&rsquo;s Faulkner Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable, and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment, and advancement opportunities encompassing the full spectrum of human diversity: race, gender identity, sexual orientation, ability, religion, ethnicity, national origin, and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.</p><p></p><p>
Brigham and Women's Faulkner Hospital is a 171-bed non-profit, community teaching hospital located in Jamaica Plain directly across the street from the Arnold Arboretum. Founded in 1900, Brigham and Women's Faulkner Hospital offers comprehensive care in a wide variety of specialties. Brigham and Women&rsquo;s Faulkner Hospital is a designated Magnet hospital by the American Nurses Credentialing Center, a recognition that fewer than nine percent of all US hospitals receive.
</p><p></p><p>At Brigham and Women&rsquo;s Faulkner Hospital, we believe that everyone should have the chance to live a healthy life. From creating breakthroughs that have paved the way for treatments around the globe to training the next generation of providers, our patients, and those we may never meet, are at the center of everything we do. If you&rsquo;re looking for more than a career, join Brigham and Women&rsquo;s Faulkner Hospital. Our patients call it better care. Our employees call it home.</p><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
1153 Centre Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Evening (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$18.10 - $24.36/Hourly<p></p><p><b><br>
Grade</b></p>
SF1100<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
2810 Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Patient Transporter- Full-Time Evenings

Boston Medical Center

<div><div><div><h3 class="jobSectionHeader"><b>Unit Coordinator, M7W, Per Diem</b></h3>
 <div></div><div><div><ul><li>49448
</li> </ul></div><div></div><div><ul><li>1 Boston Medical Center Place, Boston, Massachusetts
</li> </ul></div><div></div><div><ul><li>Part time</li></ul></div></div><div></div><div><div><b><br>
</b></div>
</div><p></p><div><p><b>POSITION SUMMARY:</b></p><p></p><p>
Responsible for the overall clerical functions of the nursing station/front desk. Working collaboratively with the clinical team, the Unit Coordinator participates in delivery of patient care by providing a variety of clerical, customer relations, and support services to patients, their families/visitors, and healthcare team members.</p><p><b><br>
Position: </b>Unit Coordinator</p><p><b>
Location: </b>M7W</p><p><b>
Schedule: </b>Per Diem</p><p></p><p><b>
ESSENTIAL RESPONSIBILITIES / DUTIES:</b></p><p></p><p><b>
Care of the Patient and Family/Visitors: Performs a variety of direct service activities to ensure that patients and their families/visitors receive timely information and appropriate responses to their needs.</b></p><ul>
<li><p>
Greets and directs patients, families, visitors and staff in a friendly courteous positive customer service manner. Identifies self. Provides informative, non-clinical information when requested by patients, families, staff or visitors. Interacts in a courteous professional manner.</p></li>
<li><p>
Coordinates activities of front desk/office support services. Performs clerical duties for the department. Answers/responds to telephone calls and inquiries in timely manner. Handles inquiries; refer calls/inquires to appropriate personnel in a timely manner. Checks and replies to BMC e-mail frequently during shift.</p></li>
<li><p>
Checks voice messages and follows up on messages during the shift. For Respiratory Therapy Dept.; this also includes: Logs in to the pulmonary function test (PFT) extension at the start of each shift, following breaks and lunch. Logs off the PFT extension at the start of breaks, lunch and at the end of the shift.</p></li>
<li><p>
Uses manual/computer programs/terminal for access &amp; data entry of patient information, verifies and updates as necessary, print reports, faxes as needed, order items as needed, schedule appointments, verify information etc.</p></li>
<li><p>
Answers patient call lights in a timely manner and immediately, if possible. Responds to patient requests within the scope of his/her role, seeks assistance from the clinical team as appropriate. Follows-up on call light requests to ensure nursing staff has responded.</p></li>
<li><p>
Maintains communication data, i.e. computer, charge/white boards, daily communication sheets, assignment sheets, updates room name tags, pre-caution labels i.e.</p></li>
<li><p>
Participates in orienting patient to their room, call light, telephones and the unit by distributing welcome letters and informational packets.</p></li>
<li><p>
Initiates daily RN phone assignment, logs RN daily phone numbers, and demonstrated appropriate procedures to triage calls through patient call system.</p></li>
<li><p>
Secures patients&rsquo; personal property and belongings according to hospital procedures, e.g., labeling patient belongings, sending valuables to the safe, etc. Ensures a patient belongings list for every patient. Upon discharge copies belongings list and files in binder/other designated location.</p></li>
<li><p>
Monitors healthcare computer software systems (i.e., SCM, SDK, GE, etc.) and Bed Board for new discharge orders, prints discharge summaries, places discharge summaries in chart, makes clinic appointments for patient prior to discharge, documents as required.</p></li>
<li><p>
Handles and distributes mail, flowers, gifts, etc. Facilitates patient/family/visitor access to available hospital services such as, the cafeteria, chapel, gift shop, parking, cashier, etc.</p></li>
<li><p>
Identifies emergency situations and initiates appropriate response actions within the scope of his/her role. Is familiar with area disaster plan and unit.</p></li>
<li><p>
Coordinates and makes appointments for transportation for patients and related materials, e.g., VA, chair car, patient transport, medical records, specimens, blood products, requisitions, etc., in a timely manner. Uses computer software /terminal for access data entry.</p></li>
<li><p>
Interface among various departments: works collaboratively with other units, services, and departments to ensure patients, families, visitors and staff receive needed services information, and materials.</p></li>
<li><p>
Takes initiative to identify and resolve/respond to questions and/or discrepancies; acts within the scope of his/her role and refers issues to appropriate team members as needed.</p></li>
<li><p>
Performs a variety of office and clerical functions, such as photocopying, sending and receiving fax transmissions; takes actions to respond appropriately. Checks copier daily and replaces paper as needed. Calls for service of copier as needed.</p></li>
<li><p>
Coordinates unit&rsquo;s communications including but not limited to, placing alpha numeric text pages to physicians or appropriate staff; calling family members/next of kin, etc.</p></li>
<li><p>
May assist in patient admission, discharge and transfer processes by obtaining and managing insurance pre-approvals, obtaining and verifying demographic information, completing free-care applications obtaining and creating medical records.</p></li>
</ul><p></p><p><b>
Medical Record and Order Entry: Maintains accurate, complete, up-to-date patient care records as defined by hospital policy.</b></p><ul>
<li><p>
Prepares charts and labels on admission with appropriate documentation sheets and places appropriate clinical pathways in bedside charts, as ordered. Maintains complete and accurate medical records through timely filing of results and treatment documents, periodic chart thinning and replenishing of chart forms. Ensures that chart made for the patient has all necessary documents and labels in place, etc.</p></li>
<li><p>
Label precaution charts with appropriate precaution labels. Maintains supply of precaution signs for patient rooms.</p></li>
<li><p>
Accesses, retrieves and enters computerized and non-computerized data, e.g., retrieving lab and test results, etc. Communicates findings to clinical team members as appropriate. Maintains statistics for the PFT Lab and Bronchoscopy areas. (applies to Respiratory Therapy Clinic only)</p></li>
<li><p>
Schedule and books patient appointments. Uses manual/computer programs/terminal i.e. SCM, IDX, GE i.e. for access &amp; data entry of appointment information. Follows the approved scheduling/appointment policy. Schedules appointment on day of request. Notifies appropriate individuals as required. Prints appointments as required. Faxes information as needed.</p></li>
<li><p>
Checks chart for completeness. Check to ensure that appropriate pathway sheet is in the chart. Obtain discharge summaries, ensuring each page has barcode labeling etc., prior to forwarding materials to medical record room. Recopies and replenishes chart forms, e.g., medication records, activity sheets, etc., prior to expiration, ensuring each form is appropriately labeled with the correct patient&rsquo;s name and medical record number.</p></li>
<li><p>
Transcribes patient care orders accurately and in a timely manner as appropriate.</p></li>
<li><p>
Collaborates with the healthcare team to obtain necessary information for test/procedure scheduling inclusive of necessary pre-test/procedure preparation scheduling, e.g., books necessary, preoperative screening exams/tests in advance of scheduling surgery/procedure; coordinates patient test/procedure schedule to minimize patient travel and time off unit.</p></li>
<li><p>
Communicates test/procedure/therapy schedule and relevant changes to patients, families, primary care providers, consultants, and staff as appropriate.</p></li>
<li><p>
Maintains appropriate manual/computer logs records, and unit databases, e.g., diet list, census sheets, supply log, and patient board to include updated physician coverage, current pager number and RN name at all times, admissions, discharges, etc.</p></li>
<li><p>
Ensures that the unit has a current Downtime Materials Box. Maintains and replenishes Downtime Box with appropriate order sheets, Doctor's Orders, Progress Notes, lab etc. Is proficient in downtime procedures and aware of location of Downtime Computer and Printer that can be accessed when other computers fail.</p></li>
</ul><p></p><p><b>
Care of the Environment, Equipment and Material Supplies: Performs a variety of activities to ensure a clean, safe and stocked unit environment for patients, visitors and staff.</b></p><ul>
<li><p>
Conducts daily rounds, to ensure safe and clean environment and contacts appropriate Department/staff to clean, transport, and/or to address other safety/cleanliness issues.</p></li>
<li><p>
Initiates work/repair orders uses computer software /terminal for access data entry. Log issues with the ITS rounder or to the help desk. Arranges for delivery of expired/broken equipment/materials to appropriate repair site. Tracks and returns borrowed/rented equipment.</p></li>
<li><p>
As directed by manager, logs/completes daily patient charges/billing, inclusive of appropriate billing codes, either manually or via automated systems according to department /hospital standards. Insures billing is complete and without errors.</p></li>
<li><p>
Checks inventories, orders, maintains and restocks to par level supply of papers, forms and office supplies according to par levels and budget targets using on line ordering computer system or paper systems. Organizes work and storage area. Verify amounts received as ordered. Orders other supplies as requested. Competent in ordering supplies online using Lawson, RSS, and Staples, RR Donnelly i.e.</p></li>
<li><p>
Participates in searches for missing patients, belongings and/or equipment.</p></li>
<li><p>
Maintains and troubleshoots basic office equipment including but not limited to, daily reboot of computer, load printer/photocopier with paper, point-of-service monitors, printers, fax machines, addressograph, etc.</p></li>
</ul><p></p><p><b>
Work Rules, Standards, and Competency Compliance: Acts in a manner that supports a positive and collaborative work environment and that is congruent with established standards, policies, procedures, and regulations.</b></p><ul>
<li><p>
Conforms to hospital universal standards of performance and conduct, including those pertaining to patient rights and BMC Standards of Behavior, so that the best possible customer service and patient care may be provided. Works cooperatively and constructively with all staff members and takes appropriate steps to effectively resolve interpersonal conflicts seeking assistance from his/her supervisor when needed.</p></li>
<li><p>
Seeks out and acts upon constructive feedback regarding daily performance and works toward achieving goals identified during performance evaluations.</p></li>
<li><p>
Participate in staff meeting, departmental/unit initiatives, quality improvement projects and committee meetings as assigned i.e. cost containment activities as needed. If unable to attend non-mandatory activities, accepts responsibility to review meeting minutes and document review and become knowledgeable of issues discussed.</p></li>
<li><p>
Complies with established practice standards, policies, procedures, protocols, guidelines, and regulations, e.g., DPH, Joint Commission, Fire Codes, OSHA, etc.</p></li>
<li><p>
Follows established Conduct and Attendance, Safety, and Infectious control policies/standards; consistently available on the unit.</p></li>
<li><p>
Participates in ongoing educational activities to maintain competency and update requisite skills in his/her area of responsibilities; maintains accurate annual educational record.</p></li>
<li><p>
Completes annual mandatory educational requirements, e.g., safety regulation and infection control review, departmental and unit specific competencies, etc.</p></li>
<li><p>
Maintains a presentable appearance in accordance with dress code. Wears assigned uniform while on duty. Wears and has visible Hospital I.D. badge that identifies self as a Unit Coordinator.</p></li>
<li><p>
Assists in orientation of new staff, and serves as a resource to float staff on your unit.</p></li>
<li><p>
Adapts to changing patient and unit needs including but not limited to offering assistance to other team members, floating, adjusting assignments, running unit/patient errands when requested, needed, etc.</p></li>
<li><p>
Collaborates with charge nurse/supervisor to coordinate break periods with unit activities.</p></li>
<li><p>
Remains knowledgeable of and demonstrates reliability in regard to established work rules and policies such as hours of work, attendance, punctuality standards, uniforms, etc.</p></li>
<li><p>
Utilizes hospital&rsquo;s cultural beliefs as the basis for decision making and to support the hospital&rsquo;s mission and goals.</p></li>
<li><p>
Follows established hospital infection control and safety procedures.</p></li>
</ul><p></p><p><b>
OTHER DUTIES:</b></p><p>
Performs other duties as needed.</p><p></p><p><b>
JOB REQUIREMENTS</b></p><p></p><p><b>
EDUCATION:</b></p><ul><li><p>
Requires a high school education or GED.</p></li></ul><p></p><p><b>
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED</b>:</p><ul><li><p>
Must complete competency requirements as offered.</p></li></ul><p></p><p><b>
EXPERIENCE:</b></p><ul><li><p>
One to two years previous clerical experience. Healthcare setting preferred.</p></li></ul><p></p><p><b>
KNOWLEDGE AND SKILLS:</b>
</p><ul><li><p>Work requires demonstrated competence to effectively speak, read and write English. Multilingual skills (beyond that of English) in languages appropriate to the patient populations served by the Boston Medical Center are preferred.</p></li>
<li><p>
Work requires ability to accurately interpret and utilize medical terminology and abbreviations.</p></li>
<li><p>
Demonstrated proficiency with various computer software systems, including Microsoft Office (Word, Excel, Outlook, etc.) and hospital wide systems such as SEM, IDX, SDK, etc.</p></li>
<li><p>
Ability to use and troubleshoot basic office equipment.</p></li>
<li><p>
Excellent interpersonal skills and ability to interact appropriately with nursing staff, patients, families/visitors, physicians, and other hospital staff in a fast-paced environment.</p></li>
<li><p>
Organizational skills to effectively set priorities and efficiently complete assigned work.</p></li>
<li><p>
Ability to effectively apply basic administrative skills, e.g., typing, filing, telephone skills, etc.</p></li>
<li><p>
Work requires physical ability to meet core job requirements in accordance with practice setting demands for the patient populations regularly served.</p></li>
</ul><p></p><p><b>
Compensation Range:</b></p>
$19.35- $26.04<p>
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.</p><p></p><p>
Equal Opportunity Employer/Disabled/Veterans</p><p>
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or &ldquo;apps&rdquo; job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.</p></div></div></div></div>

Unit Coordinator, M7W, Per Diem

Tufts Medical Center

<div><div><p><b>Job Profile</b><b> Summary</b></p></div><div><p>
This role focuses on providing administrative and business support to the organization in order to achieve operational goals. In addition, this role focuses on performing the following Clinical Administration duties: Long-term strategic planning, determines strategic issues and opportunities that could affect practice success, prioritizes and tracks investments across practices, allocates resources and makes decisions regarding practice growth, and develops need to accomplish the practice's vision. An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a &ldquo;hands on&rdquo; environment. The majority of time is spent in the delivery of support services or activities, typically under supervision. An entry level role that typically requires little to no prior knowledge or experience, work is routine or follows standard procedures, work is closely supervised, and communicates information that requires little explanation or interpretation.</p></div><p></p><div><p><b><br>
Job Overview</b></p></div><div><p>
Under general supervision, this position supports clinic or office activities and provides administrative support for clinical providers. Assists with the work flow operations of the practice, maintenance of all documents and files, and project-oriented tasks. This position maintains a high level of customer service with frequent contact with patients through telephone and in-person interactions. This position plays an important role in the hospital&rsquo;s revenue cycle process, clinic operations, and patient experience.</p></div><p></p><div><p><b><br>
Job Description</b></p></div><div><p><b>
Preferred Qualifications:</b></p></div><div><div><p>
1. High School diploma or equivalent.</p></div><div><p>
2. Two (2) years of experience supporting customers.</p></div><div><p>
3. Bilingual.</p></div></div><p></p><div><p><b><br>
Duties and Responsibilities</b><b>:</b> The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.</p></div><div><ul><li><p>
Follow up on pathology reports including reaching out to the specific attendings to obtain the reports when completed on site</p></li><li><p>
Send requests for pathology slides and reports from outside hospitals and documenting all pertinent information into patient chart.</p></li><li><p>
Downloading cystoscopy imaging into patient note when cystoscopy is performed in clinic.</p></li><li><p>
Creating templates for the attendings for their specific notes as well as smart phrase shortcuts.</p></li><li><p>
Follow up on patient labs and imaging which includes sending reminders to admin staff to remind patients of specific labs and images that need to be completed prior to their follow up visit.</p></li><li><p>
Sort through all labs and imaging in patient charts to look for anything pertaining to Urology.</p></li><li><p>
Call and fax outside hospitals for patient imaging and labs.</p></li><li><p>
Upload/ download and transfer images to EPIC from outside hospitals.</p></li><li><p>
Download imaging into patient charts from discs that patients bring with them and move them into EPIC.</p></li><li><p>
Reach out to SHILED, Lab Corp, Quest and 4K for results (occasionally when the results are not sent to us properly).</p></li><li><p>
Sort through all Emergency Department presentations/visits in patients chart for anything Urology related (patients that go in for something unrelated to urology occasionally have a secondary diagnosis that&rsquo;s found during their ED workup ie: UTI, kidney stones, urinary retention).</p></li><li><p>
Check Care Everywhere for more labs, images and note information.</p></li><li><p>
Send and collect patient authorization for medical records requests when records are unavailable.</p></li><li><p>
Separate and document tumor board discussions into patient notes.</p></li></ul><p></p><p>
1. Schedules patient appointments, including follow-up appointments, internal and external testing and labs, and surgical booking and coordination.</p></div><div><p>
2. Assists with scheduling template creation and changes.</p></div><div><p>
3. Answers phones, triages calls, responds to patient requests, takes messages in office or call center setting.</p></div><div><p>
4. Greets and checks-in patients; verifies patient demographic and insurance information.</p></div><div><p>
5. Assists with revenue cycle clearance, including registration accuracy, referral management and insurance verification.</p></div><div><p>
6. Collects copayments.</p></div><div><p>
7. Prepares medical records and documentation for patient visits, including loading of information into the EMR system.</p></div><div><p>
8. Takes an active role in monitoring patient flow and communicating delays to patients and providers.</p></div><div><p>
9. Assists with billing charge entry and reconciliation.</p></div><div><p>
10. Completes general office work, including faxing, filing, mailing, correspondence, copying, ordering supplies, calendar management and mail distribution.</p></div><div><p>
11. Provides general clerical support to department physicians.</p></div><div><p>
12. Participates in performance improvement projects.</p></div><p></p><div><p><b><br>
Physical Requirements</b><b>:</b></p></div><div><p>
1. Frequent sitting, occasional standing or working, and lifting of 10-15 lbs.</p></div><div><p>
2. May be exposed to dust and other typical office-like discomforts.</p></div><div><p>
3. Manual dexterity using fine hand manipulations for computer keyboard operation.</p></div><div><p>
4. Requires ability to see computer screen and read reports.</p></div><div><p>
5. Requires ability to hear instructions from physicians and other clinical or nursing staff.</p></div><div><p>
6. Some exposure to hazardous materials (blood, etc.).</p></div><p></p><div><p><b><br>
Skills &amp; Abilities:</b></p></div><div><p>
1. Good communications skills, both oral and written.</p></div><div><p>
2. Computer literacy required, including familiarity with email, Microsoft Office programs and scheduling applications.</p></div><div><p>
3. Excellent interpersonal and organizational skills.</p></div><div><p>
4. Ability to handle multiple projects and prioritize tasks.</p></div><div><p>
5. Flexibility in work assignments.</p></div><div><p>
6. Knowledge of third-party billing.</p></div><div><p>
7. Ability to maintain confidential medical information.</p></div><p></p><p><br>
At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.</p><p></p><p>
The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.</p><p></p><p>
Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth&mdash;one of the many ways we invest in you so you can thrive both at work and outside of it.</p><p></p><p><b><br>
Pay Range</b><b>:</b></p><br>
<p></p>
$18.81 - $23.51</div>

Medical Scribe/Admin Coordinator - Urology - Boston

Massachusetts General Hospital

<div>Site: The General Hospital Corporation<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Under general direction of the Pharmacy Specialists for Operations and Clinical Services, the Per-Diem pharmacist performs a variety of professional level functions to assist in providing patients with optimum pharmaceutical care. The pharmacist's efforts are directed primarily toward reviewing medication orders, conducting interventions with nurses and physicians and overseeing/checking the work of technicians, including the dispensing of medications and pharmaceutical preparations. The pharmacist participates in the quality improvement efforts of the department. The pharmacist participates on patient care teams, including medicine, surgery, pediatrics/oncology, sterile products, etc. Serves as a member of the code call team by preparing medications and providing information; inspects and monitors medication orders and the dispensing of medications to the patient care units; prepares continuous narcotic infusions on the nursing units; evaluates and investigates orders for non-formulary drugs and makes recommendations regarding therapeutic alternatives; interviews patients to evaluate the severity and significance of adverse drug reactions (ADR) and allergies; documents ADRs, participates in medication reconciliation<p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div>
Bachelor's degree or Pharm D required MA Pharmacy license required 1 + years of Hospital pharmacy experience preferred<p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div>
Additional Job Description<p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
90 Blossom Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
0<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Per Diem<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Night (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$46.58 - $67.74/Hourly<p></p><p><b><br>
Grade</b></p>
7<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Clinical Pharmacist MGH

Mercer

<div><h2 class="jobSectionHeader"><b>Company:</b></h2>
Mercer
<p></p><h2 class="jobSectionHeader"><b>Description:</b></h2>
<p></p><p>We are seeking a talented individual to join our Mercer Wise team at Mercer. This role will be based in Boston, or wherever a Mercer office is located in the U.S. This is a hybrid role that has a requirement of working at least three days a week in the office.</p>
<p></p><p>The team is comprised of operations, implementation and compliance personnel, where Mercer is the fully delegated fiduciary for clients&rsquo; corporate 401(k) plans. The team ranges in tenure on the team of 3-8 years and industry experience of 5-25 years. You will report to the Director of Operations &amp; Implementation and be responsible for day-to-day contact with clients in your select book of business.</p>
<p></p><p><b>We will count on you to:
</b></p><ul><li><p>Manage daily client inquires including ensuring payrolls are processed and funded timely</p>
</li><li><p>Provide operational support and efficiencies to client implementations and client service as needed, including adhering to procedures</p>
</li><li><p>Review opportunities to improve and make more efficient procedures as possible</p>
</li><li><p>Research and resolve inquires and issues within the designated Mercer standards</p>
</li><li><p>Assist clients reviewing communications and legal notices</p>
</li><li><p>Work with the clients in the administration of the plans annual testing and reporting, including the form 5500</p>
</li><li><p>Some MS Office products will be used on a regular basis, including Excel, Word and Power Point</p>
</li></ul><p></p><p><b>What you need to have:
</b></p><ul><li><p>A minimum of two years of experience in 401(k) administration and a bachelor&rsquo;s degree in business, accounting or finance OR</p>
</li><li><p>A minimum of five years of experience in 401(k) administration in operations or call center</p>
</li><li><p>Good communication skills</p>
</li><li><p>Proficiency in Microsoft Office, especially Microsoft Excel</p>
</li></ul><p></p><p><b>What makes you stand out?
</b></p><ul><li><p>Previous experience with 401(k) record keeping of at least five years</p>
</li><li><p>Familiarity with Defined Contribution Plans, including annual testing and reporting</p>
</li><li><p>Strong organizational skills, clear and effective communication, both written and oral; ability to multi-task</p>
</li><li><p>QKA Designation</p>
</li></ul><p></p><p><b>Why join our team:
</b></p><ul><li><p>We help you be your best through professional development opportunities, interesting work and supportive leaders.</p>
</li><li><p>We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.</p>
</li><li><p>Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.</p>
</li></ul><p></p>Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.
<p></p><h3 class="jobSectionHeader"><b>Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@marsh.com.
</b></h3><p></p><h3 class="jobSectionHeader"><b>Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one &ldquo;anchor day&rdquo; per week on which their full team will be together in person.
</b></h3><p></p><h3 class="jobSectionHeader"><b>The applicable base salary range for this role is $54,000 to $108,000.
</b></h3><p></p><h3 class="jobSectionHeader"><b>The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
</b><p></p><b>We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.</b></h3></div><p></p>

Mercer Wise 401(k) Operations Analyst

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