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senior software engineer, backend full stack - data cloud Jobs in Seattle

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principal software engineer

Second Order Effects

<div>Company Overview:

Second Order Effects started in 2016 as a services firm, taking on other companies' hardest engineering problems from first principles. We grew into a solutions firm that designs and ships complete custom electronics and systems, including power electronics, RF, and control systems. We've completed over 250 projects for more than 100 clients. Our designs control rocket engines, manage satellite communications, instrument fusion reactors, and are enjoyed by consumers around the world.

We approach problems from first principles. We break challenges down to their most fundamental components, which is how we find solutions that hold up across industries, use cases, and engineering functions. We focus on solving the right problems and building the teams to take them on. Because we believe that training and empowering others yields a greater impact than focusing on developing any specific technology, we expect every single member of our team to participate in building up those around them.

In the past year, we've started taking our own concepts and spinning them out into separate companies that we believe will meet the emerging needs of our clients and the industry at large. The work is concentrating in frontier technology, including space, fusion and fission energy, and advanced vehicles. We currently have two spinout companies in stealth that we're working on. 
 
Information about SOE's mission, vision, and values can be found here. 
Examples of the projects SOE has worked on can be found here. 


The Role:

As an Electrical Engineer, you will support the design, architecture, and implementation of high performance electrical systems across a diverse range of projects. You will work alongside a collaborative team of engineers to find and develop the right solutions for the problems at hand and client use case. If you're passionate about tackling mission-critical challenges and working across multiple industries, this is your chance to make a lasting impact and grow in a dynamic environment. 


Key Responsibilities:
<ul>
<li>Drive design efforts for electronic systems, including architecture and implementation details of circuitry and software/firmware</li>
<li>Perform component selection and trade studies of different implementation options to best generate and satisfy design requirements</li>
<li>Capture schematics and design PCB layouts, create component symbols and footprints</li>
<li>Circuit simulation and thermal analysis of designs, including sizing of thermal management systems</li>
<li>Develop firmware in C/C++ for microcontrollers, or digital design in Verilog HDL for FPGAs</li>
<li>Write and execute test plans for device validation and performance characterization</li>
<li>Take ownership of the design, development, testing, and end-to-end technical support for projects</li>
<li>Assess design risks and develop mitigation strategies</li>
<li>Create documentation for hardware, software and systems</li>
<li>Interface with internal teams and external clients to conduct design reviews for hardware/electronic systems and code reviews for software/firmware/HDL</li></ul> 


Minimum Requirements:
<ul>
<li>Able to work 40 hours a week on-site in El Segundo, California, or Redmond, Washington</li>
<li>Eligible to work on ITAR projects</li>
<li>Bachelor's Degree (Electrical Engineering, Computer Science, Physics, Math, or related field) or equivalent experience</li>
<li>3+ years of applied experience with a demonstrated passion for engineering and technology development</li>
<li>Excellent written and verbal technical communication skills; ability to explain technical concepts and their implications to non-technical audiences</li>
<li>Experience in any common ECAD tool, such as Altium Designer, KiCad, Cadence, PADS, EAGLE, etc.</li>
<li>Experience with C/C++ firmware development or Verilog HDL development</li>
<li>Experience in modeling, simulation, and testing of electronics</li>
<li>Familiarity with standard digital communication methods including serial / UART, SPI, and I2C</li>
<li>Expertise with one or more of the following: analog circuits, mixed-signal designs, embedded programming, RF, power electronics, or optical systems development</li></ul> 


Preferred Requirements:
<ul>
<li>Experience in team-based design and build projects (e.g., Formula SAE, Solar Car, CubeSat, Rover Challenge, etc.)</li>
<li>End-to-end electronics design experience: taking designs from requirements generation through schematic, layout, fabrication, and hardware bringup</li>
<li>Experience with analog small-signal circuit design (filters, op-amp circuits, signal conditioning) and/or power electronics designs: regulators, load drivers, supply filters, protection circuitry</li>
<li>Knowledge of PCB fabrication and assembly process, design for manufacture and design for assembly (DFM / DFA), familiarity with IPC and/or JEDEC standards</li>
<li>Experience interfacing with PCB and assembly vendors to have designs fabricated</li>
<li>Large-format or high-density or high-layer-count PCB design experience, preferably for aerospace, automotive, medical, or other high-reliability applications</li>
<li>Expertise with Altium Designer or KiCad</li>
<li>Familiarity with Python and/or MATLAB for data parsing and signal analysis</li>
<li>Familiarity with LTSpice for circuit simulation</li>
<li>Experience with a range of ARM Cortex-M devices (e.g., STM32, NXP S32K, TI TMS570, etc.) and Lattice or Xilinx FPGAs</li>
<li>Excellent understanding of OS fundamentals (e.g., schedulers, memory management, network stacks, file system architectures, etc.) and computer architecture or digital design fundamentals</li>
<li>Experience with continuous integration and testing (CI/CD) or related high-reliability software development strategies</li></ul> 


Compensation &amp; Benefits:
<ul>
<li>Salary range dependent on leveling
<ul><li>Engineer I: $100,000 - $130,000</li>
<li>Engineer II: $125,000 - $170,000</li>
<li>Senior Engineer: $155,00 - $200,000</li>
</ul></li><li>Equity (via ISOs) in Second Order Effects, Inc.</li>
<li>Equity (via PIUs) in our incubated companies (through our holding company, Second Order Holdings, LLC)</li>
<li>100% employer-paid health insurance (Medical, Dental, Vision) for employees + 50% dependent coverage</li>
<li>Flexible paid time off policy + 11 paid holidays + 12 paid sick days</li>
<li>401(k) retirement account and employer matching (Safe Harbor 4%)</li>
<li>Up to 22 weeks of paid parental leave dedicated to new child bonding</li>
<li>Relocation assistance available if 50+ miles away from the office</li>
<li>Electric Vehicle (EV) charging ports at our LAX office</li>
<li>Daily catered lunches, snacks, and accessible kitchen</li></ul> 


ITAR Requirements: To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Unfortunately, we are unable to provide sponsorship at this time.

Equal Opportunity: Second Order Effects is proud to be an Equal Opportunity Employer; employment with SOE is governed on the basis of excellence and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status.</div>

Electrical Engineer

Google

<div>In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:<div><ul><li>
Health, dental, vision, life, disability insurance</li><li>
Retirement Benefits: 401(k) with company match</li><li>
Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment</li><li>
Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
</li><li>Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks</li><li>
Baby Bonding Leave: 18 weeks</li><li>
Holidays: 13 paid days per year</li></ul></div><h3 class="jobSectionHeader">
Minimum qualifications:</h3><ul>
<li>Bachelor&rsquo;s degree or equivalent practical experience.</li>
<li>2 years of experience with developing large-scale infrastructure, distributed systems or networks, or experience with compute technologies, storage or hardware architecture.</li>
<li>2 years of experience developing test automation in C++, Java or Python.</li>
<li>2 years of experience with software development or 1 year of experience with an advanced degree in an industry setting.</li></ul> 
<h3 class="jobSectionHeader">
Preferred qualifications:</h3><ul>
<li>Master's degree or PhD in Computer Science or related technical fields.</li>
<li>2 years of experience with data structures and algorithms.</li>
<li>Experience in developing cloud-based storage systems.</li>
<li>Experience tuning performance and scale in large-scale distributed systems.</li>
</ul><div><h2 class="jobSectionHeader">About the job</h2>
Google Cloud's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google Cloud's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. You will anticipate our customer needs and be empowered to act like an owner, take action and innovate. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.
 
 
As a Software Engineer within Google Cloud Storage (GCS) Resource Engineering, you will make significant, independent technical contributions to our capacity planning, resource allocation, and efficiency platforms. You will design, code, and deploy features for GCS capacity pipelines, delivering end-to-end tasks to ensure Google&rsquo;s storage infrastructure never blocks AI workloads or scaling demands. You will own medium-to-large features from design to launch, directly supporting high-visibility initiatives that guarantee predictability, zonal isolation, and separation for customers. You will collaborate with senior engineers and partner teams to build advanced capacity solvers, automated guardrails, and resource fungibility models. You will align with GCS, Site Reliability Engineering (SRE), product partners to define technical requirements, leveraging Google&rsquo;s AI/ML tools to maximize engineering velocity and sustain operational excellence.Google Cloud accelerates every organization&rsquo;s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google&rsquo;s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
 
 
US: $147000 - $211000 (USD) + 15% bonus target + equity + benefits 
 
Learn more about benefits at Google.</div><div><h2 class="jobSectionHeader">
Responsibilities</h2><ul>
<li>Design, code, test, and deploy new features and enhancements for the GCS Resource engineering capacity planning pipelines, actively leveraging Google's AI tools and platforms to enhance productivity and innovation throughout the development life-cycle.</li>
<li>Own medium-to-large-scale features from technical design through to launch and operation.</li>
<li>Collaborate with fellow engineers, product managers, and partner teams to define project requirements and deliver on the product roadmap.</li>
<li>Contribute to the monitoring, alerting, and overall production health of the system.</li>
<li>Develop and maintain fluency with the latest internal AI tools and best practices for software engineering, proactively identify opportunities to apply AI to improve efficiency.</li>
</ul></div>Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.</div>

Software Engineer III, GCS Resource Engineering

SoFi

<div><div>Employee Applicant Privacy Notice

Who we are:
<div>
Shape a brighter financial future with us.

Together with our members, we're changing the way people think about and interact with personal finance.

We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
</div></div>
The role 
We are seeking a Staff Vulnerability Management Engineer to lead the most complex technical work in SoFi's Vulnerability Management program. You will design and build scalable systems that identify, enrich, prioritize, route, and track vulnerabilities across applications, cloud and infrastructure, containers, software supply chains, and specialized hardware or firmware surfaces. This is a hands-on engineering role with broad technical influence: you will write production code, make architecture decisions, establish vulnerability management standards, and improve how teams understand and reduce vulnerability risk. 
You will partner with Engineering, Infrastructure, SRE, Compliance, Legal, and business stakeholders to accelerate remediation while protecting engineering velocity and customer trust. You will also serve as a senior technical responder for embargoed disclosures and zero-day events, lead root-cause analysis for high-impact vulnerability incidents, and mentor engineers. The ideal candidate combines deep vulnerability management expertise with strong software engineering judgment, systems thinking, and a bias for durable, measurable outcomes. 

What you'll do
<ul>
<li> Lead high-complexity vulnerability management initiatives and make architecture decisions for assigned program areas, from detection and assessment through ticket routing, remediation, exception handling, and closure validation.</li>
<li>Design, build, and productionize scalable triage and prioritization automation, including scanner and asset integrations, enrichment pipelines, decision logic, deduplication, ownership resolution, service-level tracking, observability, and failure recovery.</li>
<li>Develop risk-based prioritization models that combine CVSS, EPSS, CISA Known Exploited Vulnerabilities, threat intelligence, asset criticality, exposure, compensating controls, business context, and compliance obligations.</li>
<li>Engineer and improve vulnerability workflows across application security, cloud and infrastructure, containers and Kubernetes, open-source dependencies, secrets, software supply chain, and hardware-adjacent surfaces such as GPU, DPU/BlueField, BMC, and firmware.</li>
<li>Own or materially advance software supply chain capabilities, including SBOM inventory, dependency visibility, SLSA-aligned controls, and integration of SAST, SCA, secret scanning, and container scanning into CI/CD.</li>
<li>Act as a senior technical responder for critical vulnerabilities, embargoed disclosures, and zero-day events; coordinate technical assessment, containment, mitigation, patch deployment, validation, and executive communication with service owners and incident response teams.</li>
<li>Partner directly with development and platform teams to define practical remediation paths and, when appropriate, review or contribute secure changes in Python, Go, JavaScript/TypeScript, or infrastructure code.</li>
<li>Define technical standards for vulnerability severity, remediation service levels, exceptions, evidence, and closure criteria; ensure workflows support audit-ready reporting for applicable regulatory and compliance frameworks.</li>
<li>Produce actionable metrics, dashboards, and risk insights for technical and executive audiences, with clear accountability, trend analysis, compliance posture, and execution risks.</li>
<li>Lead root-cause analysis for high-impact vulnerability incidents and convert lessons learned into durable improvements to tooling, architecture, controls, and operating practices.</li>
<li>Evaluate and responsibly apply AI/ML and LLM-assisted techniques to security triage and decision support, with human-in-the-loop validation, measurable quality controls, and safe failure modes.</li>
<li>Build AI-assisted remediation workflows that partner with engineering teams to proactively identify, validate, and apply security patches, with appropriate testing, human oversight, rollback mechanisms, and measurable risk reduction.</li>
<li>Communicate complex security tradeoffs and program risks clearly to stakeholders across Engineering, Product, Operations, Legal, Compliance, and executive leadership.</li></ul> 
 
What you'll need
<ul>
<li>Bachelor's degree in Computer Science, Cybersecurity, Engineering, or a related field, or equivalent practical experience.</li>
<li>Deep expertise in vulnerability management, security engineering, and modern infrastructure, including cloud, containers, and distributed systems.</li>
<li>Strong programming or scripting skills in Python, Go, Java, or similar languages, with experience building automation at scale.</li>
<li>Deep knowledge of vulnerability management methods and standards, including CVSS, EPSS, CISA KEV, threat intelligence integration, asset and exposure context, remediation SLAs, exception governance, and risk-based prioritization.</li>
<li>Hands-on experience with modern vulnerability and application security tooling such as Wiz, Semgrep, Snyk, Socket, Rapid7, Tenable, Checkmarx, or equivalent platforms, plus experience tuning SAST, SCA, secret scanning, container, or cloud findings.</li>
<li>Experience designing end-to-end workflows that integrate scanners, asset inventories or CMDBs, ticketing systems, CI/CD platforms, data stores, dashboards, and alerting systems.</li>
<li>Working knowledge of cloud-native and software supply chain environments, including AWS, GCP, or Azure; Kubernetes and containers; build systems and package managers; SBOMs; and Infrastructure as Code.</li>
<li>Demonstrated ability to lead cross-functional technical initiatives, influence without direct authority, make sound decisions amid ambiguity, and drive work from concept through production operation and measurable outcomes.</li>
<li>Experience mentoring senior and developing engineers and raising engineering quality through design reviews, code reviews, standards, and incident leadership.</li>
<li>Strong written and verbal communication, business judgment, and the ability to explain how security choices affect engineering velocity, regulatory obligations, customer trust, and business risk.</li></ul> 
 
Nice to have
<ul>
<li>Experience managing security partnerships with hardware or software vendors, including embargoed disclosures, coordinated vulnerability disclosure, and pre-release remediation collaboration.</li>
<li>Production experience with security orchestration platforms such as Tines and serverless frameworks such as AWS Lambda or Google Cloud Functions.</li>
<li>Experience scaling vulnerability management in a high-growth, cloud-native environment or operating within FedRAMP, PCI DSS, SOC 2, ISO 27001, NIST, or comparable regulated environments.</li>
</ul><div><div>Compensation and Benefits</div>
<div>The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.</div>
<div></div>
<div>To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!</div>
<h5 class="jobSectionHeader">SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.</h5>
<h5 class="jobSectionHeader">The Company hires the best qualified candidate for the job, without regard to protected characteristics.</h5>
<h5 class="jobSectionHeader">Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.</h5>
<h5 class="jobSectionHeader">New York applicants: Notice of Employee Rights</h5>
<h5 class="jobSectionHeader">SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.</h5>
<h5 class="jobSectionHeader">Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.</h5>
<div>Internal Employees</div>
<div>If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.</div></div></div>

Staff Vulnerability Management Engineer

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
The Live Playback Operations team are seeking a Support Engineer to own the operation and end-to-end monitoring of live events on Prime Video. The role involves working with internal and external partners to ensure the video signal for each event is received, routed through our encoding/packaging infrastructure, and successfully delivered to customer devices; on-site from our fully-equipped, industry leading operations centers.
 
 
Prime Video is the first-stop entertainment destination offering customers a vast collection of premium programing in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports &ndash; including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. 
 
Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. 
 
As a Prime Video Live Operations Support Engineer, you&rsquo;ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You&rsquo;ll get to work on projects that are fast-paced, challenging, and varied. You&rsquo;ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. 
 
We&rsquo;ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented engineers, you can decide where a career Prime Video takes you! 
 
Key job responsibilities 
<ul><li>Work with peers and other teams on high-severity, active support issues, prioritizing mitigation while investigating root-cause fixes</li></ul> 
<ul><li>Deliver reports to senior leadership</li></ul> 
<ul><li>Aid in the development and testing of operational tools and AI-powered workflows that improve efficiency through automation</li></ul> 
<ul><li>Customer notification and workflow co-ordination with follow-up to maintain service level agreements</li></ul> 
<ul><li>Creating and maintaining team specific knowledge-base articles and operational and training documentation</li></ul> 
<ul><li>Assist in the training of new support staff as the team grows</li></ul> 
<ul><li>This role requires working evenings, weekends, and holidays.</li></ul> 
A day in the life 
A typical day could involve; 
 
<ul><li>Interacting with Prime Video's partners to root cause customer impacting incidents.
</li></ul> 
<ul><li>Managing ticket queues to ensure issues are addressed quickly, well documented, and tracked for long-term, iterative improvement</li></ul> 
<ul><li>Working with developers on development roadmaps and helping set priorities for backlog requests</li></ul> 
<ul><li>Identifying and driving down recurring incidents through OE best practices</li></ul> 
<ul><li>Representing the team when collaborating with adjacent teams across infrastructure/signal engineering, solution architects and developers.
</li></ul> 
<ul><li>Scripting and the use of AI to develop automation to improve the team's efficient use of tools and reduction of manual tasks.</li></ul> 
About the team 
Live Playback Operations work on a &lsquo;follow the sun&rsquo; model, with team members located in Seattle, London, and Hyderabad, providing 24/7/365 coverage. We cover a wide range of live events; NFL, NBA, MLB, NHL, UCL, EPL, Copa do Brasil, Serie A, Wimbledon, concerts, and much more, available world-wide on Prime Video. We are growing, and hope you may be part of our exciting future!</div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>2+ years of software development, or 2+ years of technical support experience</li><li>Experience scripting in modern program languages</li><li>Experience troubleshooting and debugging technical systems</li><li>2+ years experience with technical support in a live streaming environment; knowledge of video encoding and delivery, acquisition, codecs, adaptive bit rate video playback, common streaming protocols, software support, and related troubleshooting and escalation.</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience with live broadcast production, transmission, working in a NOC or MCR (Master Control)</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, WA, Seattle - 80,200.00 - 130,700.00 USD annually</div>

Live Ops Support Engineer, Prime Video, Live Playback Operations

Lightning AI

<div><div><h2 class="jobSectionHeader">Who We Are</h2>

Lightning AI is the company behind PyTorch Lightning. Founded in 2019, we build an end-to-end platform for developing, training, and deploying AI systems&mdash;designed to take ideas from research to production with less friction.

Through our merger with Voltage Park, a neocloud and AI Factory, Lightning AI combines developer-first software with cost-efficient, large-scale compute. Teams get the tools they need for experimentation, training, and production inference, with security, observability, and control built in.

We serve solo researchers, startups, and large enterprises. Lightning AI operates globally with offices in New York City, San Francisco, Seattle, and London, and is backed by Coatue, Index Ventures, Bain Capital Ventures, and Firstminute.
<h2 class="jobSectionHeader">
The Way We Work</h2>

The people who thrive here are builders who move fast, communicate openly, take ownership, and continuously improve themselves, their teams, and our company. Here's what that looks like in practice:
<ul>
<li>Move with Urgency: We move quickly, make thoughtful decisions, and keep momentum. We value action over perfection and learn by shipping.</li>
<li>Take Ownership: We own outcomes, not just our individual work. We make decisions that move the company forward and follow through.</li>
<li>Communicate Openly: We communicate directly, seek to understand, and create clarity for others. Honest conversations help us move faster together.</li>
<li>Build Great Teams: We lead by example, empower others, and create healthy teams where people can do their best work.</li>
<li>Raise the Bar: We're always improving ourselves. We learn from feedback, consistently challenge ourselves to grow, and focus on the work that matters most.</li>
<li>Think Long-Term: We design for what's next. We create scalable systems, simplify complexity, and use AI and automation to amplify our impact.</li>
</ul>
</div><div></div><h2 class="jobSectionHeader">What We're Looking For</h2>

Lightning AI is looking to hire an AI Platform Support Engineer to join our US Customer Experience team, supporting ML engineers running large-scale training and inference workloads across cloud infrastructure, Kubernetes, and GPU platforms in production environments.

This role sits at the intersection of ML systems, cloud infrastructure, Kubernetes, and customers. You'll support engineers training models, deploying inference systems, and scaling GPU workloads in production.You are not a ticket router or traditional support engineer. You are a technical partner to ML teams - helping diagnose failures, improve reliability, and guide customers through complex distributed systems problems.

The problems range from Kubernetes scheduling and GPU orchestration to distributed PyTorch failures, inference latency, networking bottlenecks, storage performance, and platform reliability. You'll gain exposure to a wide variety of real world AI workloads across industries and help shape the infrastructure powering the next generation of ML applications.

This role is hybrid out of our Seattle, San Francisco, or New York office hubs, with an in-office requirement of at least 2 days per week and occasional team and company offsites. The role follows a Monday&ndash;Friday schedule, with working hours from 8:00 AM to 5:00 PM PST. We are not able to provide visa sponsorship for this role at this time.<h2 class="jobSectionHeader"> 

What You'll Do</h2>

Work Directly With ML Engineers
<ul>
<li>Partner directly with customer engineering teams running training and inference workloads in production</li>
<li>Help customers diagnose and resolve complex distributed systems and ML infrastructure issues</li>
<li>Act as a technical advisor during high impact incidents and platform degradation events</li>
<li>Translate infrastructure level issues into actionable guidance for ML engineers</li>
<li>Build credibility with customers through strong technical reasoning and clear communication</li>
</ul>
Debug ML Infrastructure &amp; Distributed Workloads
<ul>
<li>Investigate failures involving distributed training, Kubernetes orchestration, GPU allocation, networking, and storage systems</li>
<li>Troubleshoot PyTorch, CUDA, NCCL, and inference serving related issues</li>
<li>Analyze logs, metrics, traces, and system behavior to isolate root causes</li>
<li>Debug containerized workloads running across Kubernetes and bare metal GPU environments</li>
<li>Support customers scaling workloads across multi node GPU systems</li>
<li>Diagnose performance bottlenecks involving compute, memory, networking, or storage</li>
</ul>
Improve Reliability &amp; Platform Operations
<ul>
<li>Identify recurring patterns across customer issues and drive long term reliability improvements</li>
<li>Contribute to post incident reviews and operational improvements</li>
<li>Build internal tooling, automation, documentation, and runbooks</li>
<li>Partner closely with infrastructure, networking, and platform engineering teams</li>
<li>Help improve observability, operational visibility, and troubleshooting workflows</li>
<li>Improve the customer experience through better processes and technical guidance</li>
</ul>
What This Role Is Not

To set clear expectations:
<ul>
<li>This is not a traditional help desk or ticket routing support role</li>
<li>This is not purely customer success or account management</li>
<li>This is not a backend engineering role</li>
<li>This is not a passive escalation position</li>
</ul>
This role is for engineers who enjoy solving difficult technical problems while working closely with other engineers. 

<h2 class="jobSectionHeader">
What You'll Need</h2>
<h3 class="jobSectionHeader">Required Qualifications</h3>
<h4 class="jobSectionHeader">Infrastructure &amp; Systems</h4>
<ul><li>Strong software engineering and systems troubleshooting background</li>
<li>Experience with Kubernetes and containerized environments</li>
<li>Linux systems knowledge, including networking, storage, process management, and performance tuning</li>
<li>Experience with cloud infrastructure and distributed systems</li>
<li>Experience with observability and debugging tools such as Prometheus, Grafana, or OpenTelemetry</li>
</ul><h4 class="jobSectionHeader">ML Infrastructure Experience</h4>
<ul><li>Hands on experience operating machine learning workloads in production or research environments</li>
<li>Experience with distributed ML systems and tooling such as PyTorch, CUDA, or NCCL</li>
<li>Familiarity with GPU infrastructure and orchestration</li>
<li>Experience troubleshooting performance, reliability, or scaling issues in ML infrastructure</li>
<li>Understanding of the operational challenges involved in running ML systems at scale</li>
</ul><h4 class="jobSectionHeader">Collaboration</h4>
<ul><li>Strong communication skills and ability to work directly with highly technical customers and engineering teams</li>
<li>Comfortable operating in fast moving, highly ambiguous environments</li>
<li>Enjoys solving complex technical problems collaboratively</li>
</ul><h3 class="jobSectionHeader">Ideal Experience</h3>
<ul><li>Experience with large scale model training or distributed inference systems</li>
<li>Familiarity with Ray, Kubeflow, Slurm, or similar distributed scheduling platforms</li>
<li>Experience with InfiniBand, RDMA, or high-performance networking</li>
<li>Experience operating bare metal infrastructure</li>
<li>Familiarity with storage systems commonly used in ML environments</li>
<li>Experience working at an AI infrastructure, cloud, MLOps, or developer tooling company</li>
<li>Contributions to platform engineering, developer infrastructure, or operational tooling projects</li>
<li>Experience writing automation, tooling, or scripts in Python or similar languages</li>
</ul><div><h2 class="jobSectionHeader">Benefits and Perks</h2>

We offer a comprehensive and competitive benefits package designed to support our employees' health, well-being, and long-term success:
<ul>
<li>Comprehensive Health Coverage: Medical, dental, and vision coverage for employees and eligible dependents.</li>
<li>Meaningful Equity: RSUs that give employees a stake in the company's long-term success.</li>
<li>Retirement Savings: 401(k) matching (U.S.) and pension contributions (U.K.).</li>
<li>Flexible Time Off: Unlimited PTO, company holidays, and floating holidays to support work-life balance.</li>
<li>Company-Wide Winter Break: Two weeks of company closure each winter to disconnect and recharge.</li>
<li>Paid Parental &amp; Family Leave: Paid leave to support you and your family through life's important moments.</li>
<li>Professional Development: Annual learning and development allowance to support your professional growth.</li>
<li>Wellness Benefits: Wellness and work-from-home stipends to support your physical and mental well-being.</li>
<li>Sabbatical Program: Four weeks of paid sabbatical leave after four years of service.</li>
<li>Flexible Work: Flexible schedules and a hybrid work model for our office-based teams.</li>
<li>In-Office Meals: Complimentary meals at our office hubs.</li>
</ul>
Benefits may vary by location, team, and role. 


At Lightning AI, we are committed to fostering an inclusive and diverse workplace. We believe that diverse teams drive innovation and create better products. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We are dedicated to building a culture where everyone can thrive and contribute to their fullest potential.</div></div>

AI Platform Support Engineer (US)

Whatnot

<div>
 
 
 🚀 Join the Future of Commerce with Whatnot!
 
 
 
 
 Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.
 
 
 As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.
 
 
 We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.
 
 
 
 💻 Role
 
 
 
 Data is crucial to Whatnot&rsquo;s mission to bring people together through commerce.
 
 
 As our newest
 
 Data Engineer
 
 , you&rsquo;ll build and scale the systems that power data-driven decisions across the company. You&rsquo;ll work directly with stakeholders across the business &ndash; such as product, sales, marketing, finance, and trust teams &ndash; to design reliable data architectures, ship resilient pipelines, and create the foundational data products that power Whatnot&rsquo;s internal and external growth.
 
 
 
 On Any Given Day, You Will
 
 
 
 <ul>
 <li>
 Own data architecture end-to-end. Define how we capture, model, and serve critical business data&mdash;then implement it in production. You&rsquo;ll make architectural decisions around storage formats, compute patterns, and SLAs that balance cost, scalability, and consistency.
 </li>
 <li>
 Build mission-critical pipelines. Develop and operate streaming and batch data workflows that process high-volume events across multiple domains&mdash;user activity, transactions, experimentation, marketing performance, and operational telemetry&mdash;with tight guarantees for latency, completeness, and accuracy.
 </li>
 <li>
 Design and implement canonical models. Create domain-oriented data models that serve as the source of truth for analytics, ML, and real-time applications. Establish and enforce modeling standards, ownership boundaries, and data contracts across teams.
 </li>
 <li>
 Enforce data quality at scale. Build tests, lineage, monitoring, and reconciliation systems that make every dataset observable and every anomaly actionable.
 </li>
 <li>
 Automate operational workflows. Partner with business systems and platform teams to eliminate manual data handoffs and reconcile data across services, warehouses, and external systems.
 </li>
 <li>
 Enable insights and experimentation. Support analytics, ML, and product engineering teams by exposing high-quality, low-latency data through semantic layers, APIs, and real-time query systems.
 
 
 </li>
 </ul>
 Due to the cross-functional nature of this role, candidates will be matched to multiple teams based on need and experience, including product, analytics, or data platforms teams.
 
 
 
 👋 You
 
 
 
 People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.
 
 
 <ul>
 <li>
 Have 3+ years of experience as a data or software engineer building data warehouses, distributed data systems, or event-driven architectures.
 </li>
 <li>
 Can design and implement data models using dimensional, Data Vault, or ledger-style techniques that support analytical and transactional workloads.
 </li>
 <li>
 Have deep hands-on expertise with modern data tooling across ingestion (e.g., Kafka, Debezium), transformation (dbt, Spark, Flink), orchestration (Dagster, Airflow), and observability (Monte Carlo, Great Expectations).
 </li>
 <li>
 Have operated cloud data warehouses such as Snowflake, BigQuery, or Redshift, including schema design, cost optimization, and workload tuning.
 </li>
 <li>
 Are comfortable writing production-grade code in Python or SQL languages, and integrating with CI/CD and infrastructure-as-code workflows.
 </li>
 <li>
 Enjoy partnering across disciplines&mdash;engineering, product, analytics&mdash;to translate messy business requirements into elegant data systems.
 </li>
 <li>
 Thrive as a self-starter in a fast-moving environment, owning both the technical design and the operational outcomes of your work.
 
 
 </li>
 </ul>
 If designing the data backbone that powers Whatnot&rsquo;s growth, insights, and product innovation excites you, we&rsquo;d love to meet you.
 
 
 
 We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our New York, Seattle, Los Angeles, and San Francisco hubs.
 
 
 
 
 💰Compensation
 
 
 
 
 For Full-Time (Salary)
 
 
 
 
 US based applicants:
 
 $180,000/year to $260,000/year + benefits + equity.
 
 
 The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills, and expertise. This range is only inclusive of base salary, not benefits (more details below) or equity.
 
 
 
 🎁 Benefits
 
 
 
 <ul>
 <li>
 Generous Holiday and Time off Policy
 </li>
 <li>
 Health Insurance options including Medical, Dental, Vision
 </li>
 <li>
 Work From Home Support
 </li>
 <ul>
 <li>
 Home office setup allowance
 </li>
 <li>
 Monthly allowance for cell phone and internet
 </li>
 </ul>
 <li>
 Care benefits
 </li>
 <ul>
 <li>
 Monthly allowance for wellness
 </li>
 <li>
 Annual allowance towards Childcare
 </li>
 <li>
 Lifetime benefit for family planning, such as adoption or fertility expenses
 </li>
 </ul>
 <li>
 Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
 </li>
 <li>
 Monthly allowance to dogfood the app
 </li>
 <ul>
 <li>
 All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
 </li>
 </ul>
 <li>
 Parental Leave
 </li>
 <ul>
 <li>
 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.
 </li>
 </ul>
 </ul>
 
 
 💛 EOE
 
 
 
 
 Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.
 
 
 Compensation Range: $180K - $260K
 
 
</div>

Data Engineer

Acorn Technology Services

Our VisionEnabling our partners with technology solutions that help them achieve their business goals.Our MissionProvide secure and efficient technology solutions so that our customers can focus on their business.Our Values<ul><li>Obsessive Customer Service</li><li>Deep Strategic Partnerships</li><li>Unparalleled Technical Talent</li></ul>CompanyAcorn Technology Services is a provider of Managed Information Technology Services (&ldquo;MITS&rdquo;). We believe that all businesses, regardless of size and industry, are increasingly dependent on information technology, but find the understanding and management of IT to be a distraction from the activities that are essential to their business success. Acorn Technology Services offers high quality, reasonably priced, dependable IT solutions, thereby allowing its customers to focus on their core competencies.Job summaryWe are looking for a Service Desk Analyst who is passionate about effective solutions and clear communication and coordination with customers around critical and complex issues. Working with Systems Engineering and Cybersecurity departments to ensure critical issues and incidents are resolved on time and according to customers expectations.General purpose of the positionThis position is part of Service Desk department and is responsible for the frontline support of our customers' needs including, but not limited to, troubleshooting hardware, software, and network related issues. This position is hybrid, where there is the possibility of being asked to support clients on-site in the greater Seattle area. This position reports to the Director &ndash; Service Desk.Job description<ul><li>Provide technical support for hardware and software issues related to Windows environments. Provide outstanding service to new and existing customers via in-person, telephone, and email. Answering phone calls and responding to customer&rsquo;s emails.</li><li>Troubleshoot and resolve networking issues, including DNS configurations and VPN connectivity.</li><li>Assist users with Active Directory management, including user account creation and permissions.</li><li>Analyze customer problems and provide timely solutions through remote assistance or on-site visits as needed.</li><li>Document all support interactions in the service desk system (AutoTask) to maintain accurate records of issues and resolutions.</li><li>Collaborate with other IT team members to enhance overall service delivery and improve processes.</li><li>Deliver excellent customer service by communicating clearly and professionally with users at all levels.</li><li>Excellent working knowledge of Active Directory, Microsoft Exchange, File Server, Print Server, DHCP, DNS, High Availability, Virtualization, Group Policy, Terminal Services, and Monitoring.</li><li>Experience supporting/troubleshooting Microsoft 365, mobiles devices, and computer peripherals.</li><li>Remote Control support and troubleshooting for: Windows OS; Outlook/Exchange; mobile devices; print/scan/fax, and IP phones; and Microsoft Office Suite, business applications, and web applications.</li><li>Assist customers in troubleshooting technical problems, and document and respond to customer issues.</li><li>Provide analysis, diagnosis, and resolution of complex desktop, server, network, and software problems for end users, if unable to resolve, immediate escalation to remote Systems Administration or Systems Engineering teams.</li><li>Advanced technical and troubleshooting knowledge of desktops and applications.</li><li>Intermediate understanding of networking including but not limited to: Knowledge of common ports, LAN, WAN, VPN, DNS, Routing, ACLs, NAT, VLAN, and subnetting.</li><li>Extensive Windows and/or Macintosh OS experience, both as a user and as a engineer.</li><li>Experience using a trouble ticketing system, and demonstrable experience in documenting issues, problems, and resolutions.</li><li>Experience in the following applications and protocols a plus: Datto RMM/Autotask, IT Glue, Enterprise Antivirus Solutions, WSUS, website domain management, website security systems, VMWare and Hyper-V.</li><li>Ability to quickly assess situations and escalate issue to higher level technician when necessary.</li><li>Ability to set priorities and solve problems. Efficiency at managing multiple tasks without frequent supervision.</li><li>Provide first level support for network related systems and issues.</li><li>Thoroughly document issues on a regular basis in documentation management system and tickets.</li><li>Ability, experience, and will to resolve 15-20 tickets a day.</li></ul>Education and experience<ul><li>Bachelor&rsquo;s degree in computer science is preferred.</li><li>2-4 years working full-time in an IT helpdesk, service desk or IT call center environment required.</li><li>Previous MSP experience highly preferred.</li><li>Conversational and written English fluency required.</li><li>Technical Certifications a plus (MCSA, CCNA, CompTIA, etc.).</li><li>Proven experience in a technical support or help desk role.</li><li>Strong knowledge of computer networking concepts, including DNS, VPN, and network troubleshooting.</li><li>Familiarity with Mac OS environments is highly desirable.</li><li>Experience in using Active Directory for user management tasks.</li><li>Excellent analytical skills to diagnose problems effectively.</li><li>Strong customer service orientation with the ability to communicate technical information clearly to non-technical users.</li><li>Ability to work independently as well as part of a team in a fast-paced environment.</li><li>Will be required to take and pass a Live Scan and meet the qualifications to be CJIS Compliant.</li></ul>Job Type: Full-time, non-exempt role. Must participate in on-call rotation.PHYSICAL REQUIREMENTS <ul><li>Lifting &amp; Carrying: Frequently lift, carry, push, or pull items weighing up to 25 lbs (e.g., equipment, supplies, inventory boxes).</li><li>Standing &amp; Walking: Ability to stand and walk for extended periods (up to 6&ndash;8 hours per shift) on various surfaces.</li><li>Mobility &amp; Posture: Frequent bending, stooping, kneeling, crouching, reaching overhead, and reaching forward to retrieve or store materials.</li><li>Hand-Eye Coordination &amp; Fine Motor Skills: Continuous use of hands/fingers for grasping, handling, pinching, and operating tools, equipment, or electronic devices (e.g., barcode scanners, tablets).</li><li>Climbing &amp; Balancing: Occasional use of step stools, small ladders, or stairs while maintaining balance.</li></ul>Sensory Capabilities<ul><li>Visual Acuity: Close vision, distance vision, color vision, and depth perception to inspect items, read labels, and navigate workspaces safely.</li></ul>Work Environment<ul><li>Ability to work in a fast-paced environment with moving equipment, inventory, and foot traffic.</li><li>(Optional) May involve occasional exposure to varying temperatures (e.g., outdoor loading areas, cool storage) or moderate noise levels.</li></ul>Accommodation Statement: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.BENEFITS: <ul><li>401(k)</li><li>Health insurance</li><li>Dental insurance</li><li>Vision insurance</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Monthly connectivity stipend</li></ul>WHO SHOULD APPLY? We seek strategic, customer-focused technologists who are hardworking and practically believe in Acorn values of Obsessive Customer Service, Deep Strategic Partnerships and Unparallel Technical Talent. Strong team players with a growth mindset who can effectively collaborate across operations, engineering, and account management departments. Proactive problem-solvers who own outcomes, are detail-oriented, and make sound decisions under high-stress and high-pressure services environment. Adaptable lifelong learners and individuals of integrity, humility, and initiative who prioritize client success and thrive in stressful IT service contexts. Must be comfortable with fast changing tech stacks, eager to mentor and be mentored.Job Type: Full-timePay: $26.00 - $32.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Many of our clients have CJIS requirements, and all technical employees must successfully complete CJIS training and extensive background screening by local law enforcement agencies to maintain employment. Are you able to, to your knowledge, be able to successfully obtain the required CJIS certification and pass the required background screenings?</li></ul>Ability to Commute:<ul><li>Seattle, WA 98101 (Required)</li></ul>Work Location: Hybrid remote in Seattle, WA 98101

Service Desk Analyst

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