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it operations & digital innovation manager

product operations technical specialist, counter intrusion

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product operations technical specialist counter intrusion

Anduril

<div><div><p>Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century's most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril's family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.</p></div><p></p>
<h3 class="jobSectionHeader"><b>
ABOUT THE TEAM</b></h3>
<p>
The Counter-Intrusion Business Line works on products that enable operators to protect their people and assets from threats on land and sea. We are deployed in every major global operating theater and support a diversity of mission sets across both U.S. Government and allied partners.</p>
<h3 class="jobSectionHeader"><b>
ABOUT THE JOB</b></h3>
<p>
As part of the Counter Intrusion product operations team, your mission is to do whatever it takes to maintain the health of our deployed Counter Intrusion technology. You will be responsible for identifying, triaging, escalating, and managing resolution of all incidents across our deployed fleet of systems. You should have an aptitude for debugging and an appetite for real-time response, rapid resolution, and root-causing complex issues on electromechanical systems. If you are passionate about ground-breaking technology, contributing to the national security mission, interacting alongside professionals that span a wide-range of disciplines, and providing best-in-class product operations oversight, Anduril is interested in speaking with you.</p>
<h4 class="jobSectionHeader"><b>
WHAT YOU'LL DO</b></h4>
<ul><li>Sustain Anduril's Counter Intrusion deployments by combining an understanding of our customers' missions with familiarity of our products and integrations</li>
<li>Triage, diagnose and root cause product incidents. Drive postmortem actions including providing status visibility through resolution</li>
<li>Consistently assess and ratchet up the quality of the fleet's observability and telemetry in partnership with product teams</li>
<li>Develop fleet health reporting spanning Anduril's Counter Intrusion technology stack, continuously assessing deviations from the baseline</li>
<li>Interface with internal operations and product teams to identify and solve system or product reliability issues</li>
<li>Support Anduril's global customers through proactive communications and detail-oriented execution</li>
<li>Propose process and product improvements based on customer feedback and available metrics/analytics</li>
<li>Perform maintenance on Anduril hardware through use of Linux command line function</li>
</ul><h4 class="jobSectionHeader"><b>REQUIRED QUALIFICATIONS</b></h4>
<ul><li>Demonstrated experience as a self-starter, able to find and resolve issues on your own.</li>
<li>Strong aptitude for problem solving in unstructured situations at the interface of hardware, software, and networking. Ability to drive challenging and vague technical problems to clarity and resolution.</li>
<li>Proven ability to master a technical system and support it in operational environments. Must demonstrate an innate drive to take ownership and be self-sufficient across the depth and breadth of the technical system.</li>
<li>Daily practice of excellence and rigor - you execute the 100th rep of a process with the same focus and care as the first five reps.</li>
<li>Confident with navigating ambiguity and crafting new ways of doing things.</li>
<li>Excellent written, visual, and verbal communication skills.</li>
<li>Must be able to obtain and hold a U.S. security clearance; holding clearances in the past a plus.</li>
</ul><h4 class="jobSectionHeader"><b>PREFERRED QUALIFICATIONS</b></h4>
<ul><li>Prior military or government agency exposure/experience.</li>
<li>Experience with observability tooling such as DataDog, Grafana, or Palantir Foundry; exposure to software development tooling such as Git, exposure to issue tracking tools such as Jira.</li>
<li>Experience with on-call support operations and working in limited risk tolerance production environments.</li>
<li>Willingness to work non-standard hours and weekends.</li>
<li>3+ years of customer/technical support with a focus on fin</li>
</ul>
<p></p><div><p>The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:</p><br>
<p></p>
<h3 class="jobSectionHeader"><b>
Benefits</b></h3>
<p>
At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you're supported in health, recovery, and whatever comes next. <i>For more information, </i><i>Explore Our Benefits</i><i>.</i></p><br>
<p></p>
<div>
<h3 class="jobSectionHeader"><b>Protecting Yourself from Recruitment Scams</b></h3>
<p>
Anduril is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates. We've observed a rise in sophisticated phishing and fraudulent schemes where individuals impersonate Anduril representatives, luring job seekers with false interviews or job offers. These scammers often attempt to extract payment or sensitive personal information.</p>
</div>
<div><p>To ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind:</p>
<ul>
<li><p><b>No Financial Requests: </b>Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process. Our legitimate recruitment is entirely free for candidates.</p>
</li>
<li><b>Please always verify communications:</b>
<ul><li>Direct from Anduril: If you receive an email from one of our recruiters, it will <i>only</i> come from an @anduril.com address.</li>
<li>Via Agency Partner: If contacted by a recruiting agency for an Anduril role, their email will clearly identify their agency. If you suspect any suspicious activity, please verify the agency's authenticity by reaching out to contact@anduril.com.</li>
</ul>
</li><li><p><b>Exercise Caution with Unsolicited Outreach:</b> If you receive any communication that appears suspicious, contains grammatical errors, or makes unusual requests, do not engage. Always confirm the sender's email domain is @anduril.com before providing any personal information or clicking on links.</p>
</li>
<li><p><b>What to Do If You Suspect Fraud:</b> Should you encounter any questionable or fraudulent outreach claiming to be from Anduril, please report it immediately to contact@anduril.com. Your proactive caution is invaluable in protecting your personal information and upholding the security and trustworthiness of our recruitment efforts.</p></li><br>
</ul>
</div><h3 class="jobSectionHeader"><b>Data Privacy</b></h3>
<p>
To view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/.</p><br>
<p></p>
<p>
By submitting your application, you consent to Anduril Industries using a third-party service provider to conduct pre-employment risk, integrity, and due diligence screening and assessing potential risks as part of your application process. This third-party service provider provides risk-intelligence services that may include analysis of sanctions and watchlists, adverse media, public-record information, and other lawful open-source or commercial data sources. This third-party service provider does not act as a consumer reporting agency. Use of this provider helps to ensure compliance with applicable laws and protect technology, intellectual property, and organizational security.</p></div></div>

Product Operations Technical Specialist, Counter Intrusion

TransGlobal Holdings Co.

<div><ul><li>The permanent work location will be within close proximity to the posted location.</li></ul><p>
</p><p><b>GENERAL FUNCTION / SUMMARY</b></p><p>
As a Regional External Specialist, your primary objective is to provide unwavering support internally and externally to our life insurance agents to promote our All-in-One financial services. You will serve as their trusted resource, empowering agents with the tools and guidance necessary to excel in their roles. Your main roles include recruiting agents, providing ongoing development and support. Your mission is to ensure our agents deliver exceptional service to their clients, navigating them through their financial journey with expertise and care.</p><p>
</p><p><b>MAJOR DUTIES AND RESPONSIBILITIES</b></p><ul><li>
Promote our All-in-One service platform for insurance agents and financial professionals as part of recruiting efforts.</li><li>
Approach potential prospects with outreach activities including cold calls, marketing events, and in-person visits to recruit agents and financial professionals.
</li><li>Serve as a point of contact to build business relationships and participate in various events, set up booths, and distribute promotion materials.
</li><li>Analyze product performance to assist agents in meeting clients' financial needs and optimizing their goals.</li><li>
Educate agents on new concepts in retirement preparation and wealth transition through financial planning.</li><li>
Support affiliated life agents with insurance sales and transactions, including scheduling medical exams and collecting insured data.</li><li>
Attend regular training sessions to stay updated on product knowledge across all insurance carriers.</li><li>
Support Regional Internal Specialist with assigned tasks to ensure smooth operations within the regional office.
</li></ul><p></p><p><b>BASIC QUALIFICATIONS</b></p><ul><li>
Licensing in Life, Health, and Accident Insurance is preferred. New hires must obtain proper licensing within the first 90 days.</li><li>
Bilingual in English and Chinese.</li><li>
Minimum of 3~5 years of experience in sales, recruiting, networking, cold calling, or business promoting activities.
</li><li>Local and out-of-state traveling is required to attend events and visit potential prospects.
</li><li>Ability to work on weekends i.e., once a month to support local seminars and events.
</li><li>Ability to thrive in a fast-paced environment, with a career-oriented mindset, professional etiquette, and a positive learning attitude with a growth mindset.</li></ul><p>
</p><p><b>OPPORTUNITIES FOR GROWTH</b></p><p>
Experienced External Specialists may advance to the Regional Director and lead a branch.</p><p><b>
Regional Director</b></p><ul><li>
Manage office operations within the stationed region.</li><li>
Oversee office production and development.</li><li>
Supervise Regional Internal and External Specialists.</li><li>
Motivate and enhance existing agent productivity.</li><li>
Collaborate with Regional Vice Presidents for overall sales results.</li></ul><p><b>
Regional Vice President</b></p><ul><li>
Oversee the entire region, including all offices within it.</li><li>
Responsible for overall production and development.</li><li>
Supervise Regional Directors, External Specialists, and Internal Specialists.</li></ul><p>
</p><p><b>WHO WE ARE</b></p><p>
With over 30 years of experience, TransGlobal has grown into the largest Asian-focused, all-in-one financial services platform in the U.S. We offer a comprehensive suite of services-including life and health insurance, annuities, real estate, private lending, tax and estate planning, and investment management-through a network of 30+ branches across 14 states and over 5,000 professional independent agents. Our mission is to deliver trustworthy, customer-centric financial solutions, all in your language and aligned with your goals.</p><p>
</p><p><b>WHY JOIN US</b></p><ul><li><b>
Industry Leader</b>: Join the nation's largest Asian-focused financial services firm with a well-established brand and expansive network.</li><li><b>
MultilingualMulticultural</b>: Work in a dynamic, diverse environment that understands and serves multicultural communities.</li><li><b>
Career Growth</b>: Access to cross-functional training, licensing support, and professional development opportunities.</li><li><b>
Collaborative Culture</b>: Be part of a supportive team that values innovation, initiative, and shared success.</li><li><b>
Impactful Work</b>: Help individuals and families achieve financial security and generational wealth.</li></ul><p>
</p><p><b>WHAT WE OFFER</b></p><ul><li>
Competitive salary and benefits package.</li><li>
Opportunity to work in a collaborative and innovative environment.</li><li>
Professional development and growth opportunities.</li><li>
Pay starts at $21.92 -$28.85/hour based on experience.</li></ul></div>

Regional External Specialist (Bilingual in Chinese)

LSEV USA Corp

<p>Go-to-Market Intern / Specialist</p><p><b>Location:</b> Irvine, CA<br/><b>Type:</b> Internship or Part-time<br/><b>Department:</b> Growth / Marketing / Business Development</p><p>About the Role</p><p>We are looking for a <b>Go-to-Market Intern / Specialist</b> with hands-on experience in the U.S. market to help us promote and commercialize our application. This role is ideal for someone who understands consumer apps, gaming products, digital marketing, user growth, and early-stage GTM execution.</p><p>You will work closely with the founding and product teams to identify target users, design growth strategies, test marketing channels, and support the launch and expansion of our app in the U.S. market.</p><p>Key Responsibilities</p><ul><li>Support the development and execution of the app&rsquo;s U.S. go-to-market strategy</li><li>Conduct market research on target users, competitors, gaming products, and consumer app trends</li><li>Identify effective acquisition channels, including social media, influencer marketing, communities, partnerships, campus channels, and paid campaigns</li><li>Help design and test user growth campaigns to improve awareness, downloads, activation, and retention</li><li>Assist with positioning, messaging, and value proposition development for different user segments</li><li>Support content planning for platforms such as TikTok, Instagram, Reddit, Discord, YouTube, and other relevant communities</li><li>Track campaign performance and summarize insights to guide future growth decisions</li><li>Work with product and business teams to provide user feedback and market insights</li><li>Explore commercialization opportunities, including monetization models, partnerships, and user conversion strategies</li></ul><p>Qualifications</p><ul><li>Prior experience in <b>go-to-market, growth marketing, product marketing, business development, or commercialization</b></li><li>Experience with <b>gaming products, consumer apps, social platforms, or digital communities</b> is strongly preferred</li><li>Familiar with the U.S. market and U.S. consumer behavior</li><li>Strong interest in gaming, AI, consumer technology, or mobile/internet products</li><li>Able to conduct market research and turn findings into clear action plans</li><li>Basic understanding of growth funnels, user acquisition, retention, and monetization</li><li>Comfortable working in a fast-paced startup environment</li><li>Strong communication, writing, and analytical skills</li><li>Self-driven, creative, and able to execute with limited guidance</li></ul><p>Nice to Have</p><ul><li>Experience growing a app, game, community, or social media account from an early stage</li><li>Familiarity with influencer marketing, Discord/Reddit community building, or campus ambassador programs</li><li>Experience with paid ads, app store optimization, content marketing, or partnership outreach</li><li>Understanding of game monetization models, virtual goods, subscriptions, ads, or in-app purchases</li><li>Existing network in gaming, student communities, creator communities, or consumer tech</li></ul><p>What You Will Gain</p><ul><li>Hands-on experience launching and scaling a consumer app in the U.S. market</li><li>Direct exposure to GTM strategy, product marketing, user growth, and commercialization</li><li>Opportunity to work closely with the founding team and influence early growth decisions</li><li>Practical experience in a startup environment with real ownership and measurable impact</li></ul><p><b>Ideal Candidate</b></p><p>The ideal candidate is someone who has experience in the U.S. market, understands how digital products grow, and can help us move from product launch to user acquisition and commercialization. You should be both strategic and hands-on, able to think about market positioning while also executing campaigns, testing channels, and bringing real users to the product.</p><p>Pay: Up to $40.00 per hour</p><p>Work Location: In person</p>

Go-to-Market Specialist (Mandarin)

ABO Plasma

<div><div><p>ABO Plasma is a wholly-owned subsidiary of GC Biopharma &mdash; one of South Korea's top-tier biopharmaceutical companies, with over half a century of expertise in plasma-derived therapies and vaccines and a recently launched U.S. presence. ABO Plasma operates a growing network of FDA-approved plasma collection centers and is currently in an active post-merger integration (PMI) phase &mdash; making this an ideal moment to join and help shape the technology and operational foundation of the U.S. business from the ground up. We are seeking a high-impact Manager of IT Operations &amp; Digital Innovation to serve as the technology and data backbone of our enterprise.</p><p>
This is an Individual Contributor (IC) role with broad organizational influence &mdash; working side-by-side with the COO as a thought partner to shape and build the company's technology and digital agenda together, spanning center-level IT management, BI/reporting infrastructure, AI-driven process improvement, and mobile application development. The right candidate is a hands-on technologist who is energized by co-creating solutions with executive leadership and moves fast in a regulated healthcare environment without losing the rigor that compliance requires.</p><ul><li><b>High-visibility IC role with direct access to the COO and executive leadership</b></li><li>Your work shapes the digital infrastructure of the entire network &mdash; not a backlog ticket</li><li><b>Strategic ownership across IT operations, analytics, AI innovation, and mobile products</b></li><li>Rare opportunity to own a broad technology mandate from day one</li><li><b>Competitive compensation package</b></li><li>Base salary range: $100,000 &ndash; $120,000 annually, commensurate with experience</li><li><b>Comprehensive benefits</b></li><li>Medical, dental, vision | 401(k) with company match | PTO</li><li><b>Mission-driven environment</b></li><li>We collect plasma that saves lives &mdash; technology is central to that mission</li></ul><p></p><div><p><b><br>
PURPOSE</b></p></div><p><br>
 The IT Operations &amp; Digital Innovation Manager role has broad organizational influence &mdash; working side-by-side with the COO as a thought partner to shape and build the company's technology and digital agenda together, spanning center-level IT management, BI/reporting infrastructure, AI-driven process improvement, and mobile application development. This position requires a hands-on technologist who is energized by co-creating solutions with executive leadership and moves fast in a regulated healthcare environment without losing the rigor that compliance requires.</p><div><p><b>
ESSENTIAL RESPONSIBILITIES &amp; DUTIES</b></p></div><p></p><p><b><br>
Center IT Management</b></p></div><div><div><ul><li>
Provide corporate-level oversight of IT operations across all plasma collection centers on a regular cadence, including donor management systems (NexSys, NexLynk) and supporting infrastructure</li></ul></div><div><br>
<ul><li>
Periodically review system integrations and interface pipelines (e.g., NexSys&ndash;NexLynk data flows); coordinate bug resolution and vendor escalations as needed</li></ul></div><div><br>
<ul><li>
Ensure system uptime, data integrity, and regulatory compliance are maintained across all center-level IT touchpoints</li></ul></div><div><br>
<ul><li>
Serve as primary IT liaison between corporate and center-level operations teams</li></ul></div><br>
</div><div><p><b>
BI &amp; Reporting Infrastructure</b></p><div><div><ul><li>
Personally design, build, and maintain enterprise BI dashboards and KPI reporting frameworks end-to-end &mdash; this is a hands-on, in-house build function</li></ul></div><div><br>
<ul><li>
Partner with operations leadership and the COO to translate business priorities into actionable, self-service data products</li></ul></div><div><br>
<ul><li>
Standardize metric definitions, reporting cadences, and data governance across the center network</li></ul></div><div><br>
<ul><li>
Build and maintain automated reporting pipelines (SQL, scripting, and BI tooling) to eliminate manual data work and improve operational visibility</li></ul></div><div><br>
<ul><li>
Support weekly reporting cadence and executive-level KPI presentations</li></ul></div><br>
</div><p><b>
AI-Driven Process Innovation</b></p><div><div><ul><li>
Identify, evaluate, and pilot AI and automation solutions to improve operational workflows &mdash; including donor flow, staff scheduling, compliance tracking, and reporting</li></ul></div><div><br>
<ul><li>
Maintain a prioritized backlog of AI/automation use cases tied directly to COO strategic priorities, with clear ROI estimates and deployment timelines</li></ul></div><div><br>
<ul><li>
Partner with center operators and corporate teams to surface high-ROI automation opportunities; run quick pilots before committing to full-scale rollouts</li></ul></div><div><br>
<ul><li>
Evaluate emerging AI tools and no-code/low-code platforms for rapid deployment in a regulated environment</li></ul></div><br>
</div><p><b>
Mobile App &amp; Admin Planning, Development &amp; Operations</b></p><div><div><ul><li>
Lead end-to-end product lifecycle for internal mobile and admin applications: requirements gathering, vendor selection and management, launch, and ongoing operations &mdash; primarily delivered through external development partners</li></ul></div><div><br>
<ul><li>
Translate field-level operational needs into clear product requirements, scopes of work, and acceptance criteria for external development partners; handle smaller fixes or prototypes in-house when faster</li></ul></div><div><br>
<ul><li>
Source, evaluate, and manage external development vendors; own contracts, budgets, timelines, and quality across the mobile/admin app portfolio</li></ul></div><div><br>
<ul><li>
Gather continuous feedback from center operators and rapidly iterate on user experience and adoption</li><li>
Adhere to all company policies, procedures, and safety rules as stated in the Employee Handbook and as a otherwise posted or communicated.</li><li>
Any other duties as assigned.</li></ul></div><br>
</div><div><p><b>
REQUIREMENTS</b></p></div><br>
<ul><li>
Bachelor&rsquo;s degree in Information Systems, Computer Science, Healthcare Informatics, or a related quantitative or technical field</li><li>
6+ years of experience in IT operations, digital product management, or healthcare technology</li><li>
Hands-on proficiency with BI tools (Power BI or equivalent) and SQL</li><li>
Comfortable building working software end-to-end using modern AI coding tools (Claude Code, Cursor, GitHub Copilot, or equivalent) full-stack literacy across front-end, back-end, and databases matters more than years of pure coding experience</li><li>
Demonstrated experience managing multi-site IT environments and vendor relationships</li><li>
Experience with system integrations, API-based interfaces, or data pipeline management</li><li>
Strong project management skills with the ability to own multiple workstreams simultaneously without direct reports</li><li>
Excellent cross-functional communication skills; comfortable presenting to senior leadership</li><li>
Must be proficient in English, and where applicable, may require bilingual skills</li><li>
Hybrid working between office and home; some travel is required.</li></ul><p><b><i>
Preferred/Nice to have:</i></b></p><ul><li><b>
Plasma </b><b>Center IT / Operations:</b> Hands-on experience operating donor management or similar clinical/operational systems across a multi-site network in plasma collection, blood banking, or FDA-regulated healthcare environments</li><li><b>
BI &amp; Reporting:</b> Proven track record of personally building enterprise BI dashboards and KPI frameworks end-to-end in Power BI (or equivalent) not just commissioning them; advanced SQL, data modeling, and reporting pipeline automation experience</li><li><b>
AI &amp; Automation:</b> Demonstrated experience deploying AI/ML or automation solutions into production in a regulated environment (e.g., Power Automate, Python, no-code AI platforms, LLM-based tooling) with measurable operational impact</li><li><b>
Mobile App &amp; Vendor Management:</b> Experience scoping, contracting, and managing external development vendors to deliver mobile or web applications on time and on budget &mdash; including SOW authoring, acceptance testing, and post-launch operations</li><li>
8+ years of experience with progressive ownership across IT, BI, or digital product domains &mdash; including hands-on build experience, not just oversight</li><li>
Hands-on familiarity with NexSys, NexLynk, or similar donor management platforms</li></ul><div><p><b>
PHYSICAL DEMANDS</b></p></div><p><br>
Performing the responsibilities of the job requires the ability to use hands and fingers to handle and feel objects, tools, or controls; and reach with hands and arms. Frequently required to stand, walk, climb, and balance; and stoop, kneel, or crouch. Ability to read and review documents for up to eight (8) hours at a time and to stand for extended periods of time (2&ndash;4-hour intervals). Ability to read, and type while sitting in front of a computer for up to 2 hours at a time. Physical ability to operate plasmapheresis machine and related equipment. Manual dexterity to perform all phases of donor plasmapheresis that may require repetitive motions. Ability to lift, tug, and pull up to 50 pounds.</p><div><p><b>
WORK ENVIRONMENT</b></p></div><p><br>
 This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually quiet to moderate. Occupational exposure to bloodborne pathogens.</p></div></div>

IT Operations & Digital Innovation Manager

Amazon Web Services

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><p>
We're hiring Solutions Architects / Applied AI Engineers to join one of the fastest growing teams in AWS, working with the ISVs that are defining the future of enterprise software. As part of the ATLAS organization, you'll partner with strategic ISVs who are driving the agentic transformation across every vertical, industry, and geo. These companies are building the tools that millions of developers and enterprises rely on daily, and they're doing it on AWS.
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This role spans the full breadth of ISV coverage, from helping customers modernize and scale their existing platforms on AWS to architecting the next generation of AI-powered and agentic applications. You'll be the trusted technical advisor to some of the most innovative software companies in the world, helping them architect, build, and scale their solutions from proof of concept to production. You'll go deep on the technologies reshaping how software is built, deployed, and operated.
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Key job responsibilities<br>
Be the trusted advisor: Serve as the primary technical partner to strategic ISVs across the ATLAS portfolio, guiding them from early experimentation through production-scale deployments
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Drive platform modernization and growth: Help ISVs optimize, migrate, and scale their core platforms on AWS, spanning compute, storage, databases, networking, and security
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Architect end-to-end AI and GenAI solutions: Design and validate architectures spanning the full stack, from foundation model integration to agentic workflows, orchestration, evaluation, and observability
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Build with customers: Roll up your sleeves on POCs, prototypes, and pilots, then help customers operationalize them into production-grade systems
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Go deep on Agentic AI: Help customers design and implement multi-agent systems, tool use patterns, agent orchestration, memory and state management, and human-in-the-loop workflows
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Drive technical strategy: Own the technical roadmap for your accounts, identifying opportunities to deepen adoption across the full AWS stack, including AI/ML, data and analytics, infrastructure, security, networking, and governance
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Shape the product: Work directly with AWS service teams to influence the roadmap based on real customer needs. Your feedback drives what gets built next
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Thought leadership: Publish blogs, present at conferences, and create reusable architectures that raise the bar across the field.
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A day in the life<br>
ATLAS ISVs sit at the center of transformation, reshaping every industry by embedding agentic AI into the software that enterprises run on every day. You'll work with the companies building the future, and the tools they build are used by millions.You'll architect, build, prototype, and ship alongside your customers, with work that directly influences AWS product direction. You're joining a growing team that's expanding with momentum, executive sponsorship, and a clear mission. You'll work on multi-agent systems, evaluation frameworks, and production patterns that most teams are still reading blog posts about.
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About the team<br>
Diverse Experiences<br>
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying.<br>
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Why AWS?<br>
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br>
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Inclusive Team Culture<br>
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.<br>
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Mentorship &amp; Career Growth<br>
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.<br>
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Work/Life Balance<br>
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve.</p><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients</li><li>Experience designing and building agentic AI applications: multi-agent systems, tool use, orchestration frameworks, and evaluation pipelines</li><li>Strong understanding of AI/ML observability, evaluation, and monitoring in production environments</li><li>Ability to architect end-to-end solutions that address security, governance, networking, and cost optimization</li><li>Experience working with open-source AI/ML frameworks and tools (LangChain, LlamaIndex, CrewAI, AutoGen, Strands, or similar)</li><li>Excellent communication skills. You can whiteboard with engineers and present to executives with equal confidence</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Experience with AWS services such as Amazon Bedrock, Amazon Bedrock AgentCore, Amazon SageMaker, AWS Lambda, Amazon ECS/EKS, and AWS networking/security services</li><li>Track record of taking cloud workloads or AI/ML workloads from POC to production at scale</li><li>Experience working with ISVs or enterprise software vendors</li><li>Contributions to open-source projects, technical blogs, conference talks, or published architectures</li><li>Experience with AI infrastructure: GPU/accelerator architectures (NVIDIA, Trainium, Inferentia), distributed training, model serving, and inference optimization</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
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Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company&rsquo;s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.<br>
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Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<p><br>
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.</p><br>
USA, CA, Irvine - 153,600.00 - 207,800.00 USD annually<br>
USA, CA, San Francisco - 176,600.00 - 239,000.00 USD annually<br>
USA, WA, Seattle - 153,600.00 - 207,800.00 USD annually</div><p></p>

Sr. Solutions Architect - ISV , ATLAS

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><p>
We're hiring Solutions Architects to join one of the fastest growing teams in AWS, working with the ISVs that are defining the future of enterprise software. As part of the ATLAS organization, you'll partner with strategic ISVs who are driving the agentic transformation across every vertical, industry, and geo. These companies are building the tools that millions of developers and enterprises rely on daily, and they're doing it on AWS.
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This role spans the full breadth of ISV coverage, from helping customers modernize and scale their existing platforms on AWS to architecting the next generation of AI-powered and agentic applications. You'll be the trusted technical advisor to some of the most innovative software companies in the world, helping them architect, build, and scale their solutions from proof of concept to production. You'll go deep on the technologies reshaping how software is built, deployed, and operated.
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Key job responsibilities<br>
Be the trusted advisor: Serve as the primary technical partner to strategic ISVs across the ATLAS portfolio, guiding them from early experimentation through production-scale deployments
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Drive platform modernization and growth: Help ISVs optimize, migrate, and scale their core platforms
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Architect end-to-end AI and GenAI solutions: Design and validate architectures spanning the full stack, from foundation model integration to agentic workflows, orchestration, evaluation, and observability
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Build with customers: Roll up your sleeves on POCs, prototypes, and pilots, then help customers operationalize them into production-grade systems
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Go deep on Agentic AI: Help customers design and implement multi-agent systems, tool use patterns, agent orchestration, memory and state management, and human-in-the-loop workflows
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Drive technical strategy: Own the technical roadmap for your accounts, identifying opportunities to deepen adoption across the full AWS stack, including AI/ML, data and analytics, infrastructure, security, networking, and governance
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Shape the product: Work directly with AWS service teams to influence the roadmap based on real customer needs. Your feedback drives what gets built next
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Thought leadership: Publish blogs, present at conferences, and create reusable architectures that raise the bar across the field. Your work will have visibility with AWS's top leadership team<br>
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</p><h2 class="jobSectionHeader"><b>BASIC QUALIFICATIONS</b></h2><ul><li>8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data &amp; analytics) experience</li><li>3+ years of design, implementation, or consulting in applications and infrastructures experience</li><li>Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients</li><li>Experience designing and building agentic AI applications: multi-agent systems, tool use, orchestration frameworks, and evaluation pipelines</li><li>Strong understanding of AI/ML observability, evaluation, and monitoring in production environments</li><li>Ability to architect end-to-end solutions that address security, governance, networking, and cost optimization</li><li>Experience working with open-source AI/ML frameworks and tools (LangChain, LlamaIndex, CrewAI, AutoGen, Strands, or similar)</li><li>Excellent communication skills. You can whiteboard with engineers and present to executives with equal confidence</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Experience with AWS services such as Amazon Bedrock, Amazon Bedrock AgentCore, Amazon SageMaker, AWS Lambda, Amazon ECS/EKS, and AWS networking/security services</li><li>Track record of taking cloud workloads or AI/ML workloads from POC to production at scale</li><li>Experience working with ISVs or enterprise software vendors</li><li>Contributions to open-source projects, technical blogs, conference talks, or published architectures</li><li>Experience with AI infrastructure: GPU/accelerator architectures (NVIDIA, Trainium, Inferentia), distributed training, model serving, and inference optimization</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company&rsquo;s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.<br>
<br>
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<p><br>
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.</p><br>
USA, CA, Irvine - 153,600.00 - 207,800.00 USD annually<br>
USA, CA, San Francisco - 176,600.00 - 239,000.00 USD annually<br>
USA, WA, Seattle - 153,600.00 - 207,800.00 USD annually</div><p></p>

Sr. Solutions Architect - ISV, ATLAS

Fisher & Phillips LLP

<div><p><b>eDiscovery Project Manager</b>
</p><p>Full-time &middot; Remote (preference for candidates based on the West Coast)</p>
<p></p><p>Fisher Phillips, a premier international labor and employment law firm, is seeking a skilled and experienced <b>eDiscovery Project Manager</b> to join our team. In this essential role, you will support the seamless operation of our eDiscovery services, contributing to exceptional client service and helping the department maintain its commitment to excellence.</p>
<p>The eDiscovery Project Manager plays a key role in ensuring high-quality service to clients and supporting our attorneys and paralegals. This includes performing high-quality billable work, demonstrating expertise in collecting and organizing discovery, using eDiscovery tools, managing data, and overseeing advanced analytics projects.</p>
<p>Individuals in this role are generally expected to record <b>1,500 or more recorded billable hours</b> during the performance year, which begins <b>October 1</b> and ends <b>September 30</b>.</p>
<p></p><p><b>Key Responsibilities
</b></p><ul><li>Advise and support attorneys and paralegals across all phases of discovery, including preservation, collection, review, production, archiving, and forensic requests, serving as a subject-matter expert in the firm&rsquo;s eDiscovery tools and practices.</li>
<li>Coordinate and execute eDiscovery technical operations, including processing electronically stored information (ESI), database and image loading, production subset creation, and ongoing database maintenance, ensuring compliance with client, court, and regulatory requirements.</li>
<li>Configure eDiscovery workspaces, manage user access, and provide training and support on litigation applications and databases, particularly Relativity. Administer, maintain, troubleshoot, and resolve application or database issues as needed.</li>
<li>Partner with case teams to optimize data hosting, reduce costs, and leverage early case assessment (ECA), data culling, artificial intelligence (AI), and advanced analytics techniques such as search terms, email threading, categorization, and clustering.</li>
<li>Support and manage Relativity advanced analytics projects. Monitor workspace and vendor utilization to prevent waste, control costs, and ensure proper disposition of data.</li>
<li>Apply project management methodologies to eDiscovery matters, coordinating and tracking tasks from inception through completion, and maintaining documentation such as client data maps, custodian collection tracking, error logs, and reviewer metrics.</li>
<li>Collaborate with service providers and internal teams to ensure adherence to client- and industry-specific data collection, processing, production, and disposition requirements.</li>
<li>Communicate project updates to leadership, including the National Director of eDiscovery, Manager of Document Reviews, eDiscovery Project Managers, and case teams.</li>
<li>Research emerging eDiscovery technologies, best practices, and industry trends, and pursue certifications and training to maintain expertise and ensure the firm stays current with evolving technology.</li>
</ul>
<p></p><p><b>Key Skills
</b></p><ul><li>Strong attention to detail with proven ability to maintain accurate project documentation, ensure quality control, and provide timely status updates.</li>
<li>Excellent time and project management skills, including the ability to manage multiple concurrent projects, prioritize tasks, and adapt in a fast-paced agile environment.</li>
<li>In-depth experience with processing and hosting platforms, including Everlaw, Trial Director, BrainSpace, MS Access, MS Excel, and Adobe Acrobat.</li>
<li>Familiarity with AI concepts and tools such as UltraEdit, EnCase, FTK, and Cellebrite reporting.</li>
<li>Strong written and verbal communication skills, with the ability to clearly translate technical processes for both technical and non-technical audiences.</li>
<li>Demonstrated initiative, ownership, and problem-solving ability, including escalation of issues and adaptability to unique projects and tight timelines.</li>
<li>Ability to follow Standard Operating Procedures (SOPs), work independently with minimal supervision, and collaborate effectively within a team environment.</li>
<li>Flexible and professional, with availability to work evenings and weekends as needed.</li>
</ul>
<p></p><p><b>Requirements
</b></p><ul><li>Bachelor&rsquo;s degree required.</li>
<li>Minimum of 5&ndash;7 years of project management experience within an Am Law litigation law firm and/or eDiscovery vendor environment, providing litigation support and project management services to attorneys and law firm clients.</li>
<li>Required experience with Relativity; preferred certifications include Relativity Certified Administrator (RCA) and Relativity Analytics Specialist.</li>
<li>Strong knowledge of the Electronic Discovery Reference Model (EDRM) and core eDiscovery concepts and technologies, including data security and alternative data sources such as Microsoft 365, Slack, and social media.</li>
<li>Experience with forensic data collection processes and analysis.</li>
<li>Experience with advanced analytics and technology-assisted review methodologies, including predictive coding, CAL, TAR, AL, prioritization review, and related analytic techniques.</li>
<li>Highly IT literate, with demonstrated experience using Microsoft Excel, Microsoft Access, and other database and data-handling technologies, including file transfer protocols (FTPs/SFTP) and text, audio, and video editors.</li>
</ul>
<p></p><p><b>Equal Opportunity / FCA statement</b></p>
<p>Qualified applications with arrest or conviction records will be considered for employment in accordance with both the FCO and the California Fair Chance Act (FCA).</p>
<p></p><p><b>Equal Opportunity Employer
</b></p><p>Fisher Phillips is committed to providing equal employment opportunities to all employees and applicants, regardless of race, ethnicity, religion, sex (including related medical conditions), gender, sexual orientation, national origin, citizenship status, veteran status, marital status, pregnancy, age, disability, or any other protected status, in compliance with all applicable laws.</p>
<p></p><p><b>Compensation</b></p>
<p>The hourly rate range for this position is $52.18 &ndash; $73.44. Actual base pay within this range will be determined by several components, including but not limited to, location, relevant experience, internal equity, skills, qualifications, and other job-related factors permitted by law.</p>
<p></p><p><b>Why Join Us</b></p>
<p>At Fisher Phillips, exceptional talent is the foundation of our success. Joining our team means collaborating in a professional, dynamic environment leveraging cutting-edge technology. Our leadership fosters professional growth and provides opportunities to challenge yourself.</p>
<p>Our comprehensive benefits include health, dental, and vision insurance, a 401(k) with profit sharing, 15 days of paid time off (including sick leave as applicable), and 10 paid holidays per benefit year. Wellness programs and 24/7 telehealth services support your overall well-being. Visit www.fisherphillips.com to learn more.</p>
<p></p><p><b>Additional Notes</b></p>
<p>The statements in this position description are not necessarily all-inclusive. Additional duties and responsibilities may be assigned, and requirements may vary from time to time.</p>
<p>As part of our initial screening process, we may use an AI tool to compare the skills and job titles from your resume with the job description, using machine learning or artificial intelligence based on their contextual meaning and relevancy. This is NOT an automated employment decision tool (&lsquo;AEDT&rsquo;) and will not be used to make selection decisions. It is only used (occasionally) in addition to manual screening.</p>
<p>If you are a resident of New York City and would like to request an alternative evaluation process or reasonable accommodation, please email staffrecruiting@fisherphillips.com.</p>
<p><b>Relocation costs are not covered. We are only accepting direct applicants; third-party recruiters or agencies will not be considered. No phone inquiries, please.</b></p></div>

eDiscovery Project Manager

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