product manager

program manager, mission critical, construction Jobs in Atlanta

program manager, mission critical, construction

program manager

ARCO a Family of Construction Companies

<div>ABOUT YOU:
<p>
Ready to experience a better way to build your career? ARCO hires only the best and brightest dedicated to providing our clients with superior solutions, cultivating our award-winning workplace culture, and driving success at all levels of the business.</p><p></p><div><br>
We are looking for a Program Manager to manage the construction of our Mission Critical facilities to join our team of experts in our Atlanta, GA office. Because ARCO is committed to creating opportunities for individual success, from day one, you will be given the tools to excel in your role, take on meaningful responsibilities, and experience why ARCO is truly the best place to build a career.</div>
WHAT WE CAN OFFER YOU:
<p>
At ARCO, we are committed to taking care of our greatest asset &ndash; our team. ARCO&rsquo;s best-in-class benefits and superior compensation are what set us apart from the competition and continue to attract top industry talent.</p><ul><li>
Industry-leading performance-based bonus program</li><li>
100% employer-funded ESOP to all associates
</li><li>Traditional and Roth 401k</li><li>
Tuition reimbursement for associates</li><li>
Scholarship for associates&rsquo; children up to $28,000 per child</li><li>
1-month paid sabbatical after every five years of employment, plus $5,000 for travel</li><li>
1-week paid volunteer leave each year</li><li>
100% charitable match</li><li>
Medical, dental, and vision insurance coverage</li><li>
3 weeks of vacation</li><li>
100% paid 12-week maternity leave</li></ul>
A DAY IN THE LIFE:
<ul><li>Develop and implement strategic goals, objectives, and operating procedures to drive operational efficiency and ensure the successful delivery of mission-critical and data center projects.</li><li>
Provide oversight on the design/build manager team over the design and construction management of Mission Critical facilities from concept design to completion</li><li>
Oversee the entire project lifecycle, from pre-construction to closeout, ensuring timely delivery, adherence to budget, and compliance with safety and quality standards.</li><li>
Provide guidance and support to project managers, architects, engineers, and relevant stakeholders to ensure all aspects of the project are executed effectively.</li><li>
Complete equipment sizing and mass balance specifications to ensure functionality and efficiency</li><li>
Develop new and innovative solutions to enhance production, focusing on improvements in safety, quality, and efficiency for mission critical end users</li><li>
Partner with business development team as a subject matter expert, developing conceptual design facility layouts, and supporting proposal development for comprehensive design/build or EPC solutions</li><li>
Travel as needed</li></ul>
NECESSARY QUALIFICATIONS:
<ul><li>Bachelor&rsquo;s degree in Civil, Mechanical, Electrical, Chemical, Industrial Engineering or related engineering discipline with a minimum GPA of 3.0</li><li>
5-10 years' technical sales, project management, and/or facility design experience within the Mission Critical industry</li><li>
Strong knowledge of construction processes, technologies, and best practices in the mission-critical and data center sector.</li><li>
Extensive experience in financial management, including budgeting, cost control, and contract negotiation.</li><li>
Excellent leadership and communication skills to effectively manage and inspire a diverse team.</li><li>
Strong problem-solving and decision-making abilities, with a track record of effectively resolving complex project-related issues.</li><li>
Exceptional strategic thinking and business acumen to drive operational excellence and contribute to the company's overall growth.</li><li>
Experience in advanced/high-tech Mission Critical sectors highly preferred</li><li>
Broad and in-depth business background with a working knowledge of the technical aspects of Mission Critical design/build construction</li></ul>
LEGAL DISCLAIMER:
<div>
EOE, including disability/vets</div></div>

Program Manager, Mission Critical, Construction

Infosys

<div><b>Principal &ndash; Business Consulting (SAP Program Manager)</b><br>
Infosys Consulting is seeking Program Management professionals experienced in SAP transformation programs looking for long-term growth and career enhancing opportunities leveraging SAP to solve our customer&rsquo;s most challenging issues. The ideal candidate will have at least 10 years of SAP program management experience from project prepare phase through deploy and run phases. The candidate should have strong business and SAP background and be experienced in face-to-face interfacing with client executives, business and IT client members in consultative project engagements.<br>
We are seeking consultants experienced in following areas:<ul><li>
Business Transformation Programs enabled by SAP</li><li>
S/4 Global Template design and Roll-outs Programs</li><li>
Proven experience in SAP Activate Methodology and/or similar methodologies used by System Integrators</li><li>
SAP Program Experience in Industrial CPG &amp; Logistics
</li><li>Process Integration</li><li>
Hands-on experience in commonly used tools in SAP Programs such as such Jira, Confluence, SAP Solution Manager, SAP Cloud ALM etc.
</li></ul><br>
<b>About the practice</b><br>
Our SAP Digital Transformation Practice is SAP Digital to the core, where our entrepreneurial and innovative spirit helps our clients derive sustained value from their SAP Digital Transformation journey. We use an integrated, holistic approach that considers both business views and technology views, enabling our clients to lead the way into a new digital frontier, gain a competitive edge and become a market disruptor.
<br>
<br>
Our collaborative work approach and flat organizational structure results in a business culture that allows new consultants to dive right in, have access to all levels of practice leadership, become an integral part of the team immediately and add value to our innovative client solutions.<br>
We serve industries such as: Biotech, Communications, Consumer Products, Distribution, Financial Services, High Tech, Insurance, Manufacturing, Medical Devices, Oil &amp; Gas, Pharmaceuticals, Retail, Services and Utilities.<br>
<br>
<b>About the Role</b><br>
As a <b>Principal</b>, you will anchor proposal preparation and engagement delivery efforts. You will lead the functional and technical solution for SAP S/4HANA Transformation programs. You will be pivotal to problem definition and discovery of the overall solution and guide teams on project processes and deliverables. You will continue to lead teams of consultants to define, design and execute transformation programs. You will collaborate and interface with senior clients on a daily basis to build confidence and lead/guide the team in conducting due diligence and issue resolution. You will contribute to branding, thought leadership, knowledge management and capability-building within Infosys Consulting, with the objective of providing high-quality and value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.<br>
<br>
<b>Responsibilities include:</b><br>
<br>
<b>Project Execution</b><ul><li>
Collaborate with clients to define long-term vision, goals and strategies</li><li>
Contribute to the design and development of client future processes and organizations with corresponding transformation roadmaps</li><li>
Conduct requirements workshops with a team of global IT professional &amp; subject matter experts, translating those requirements into actionable project initiatives w/associated metrics</li><li>
Solution targeted processes, leveraging best practices</li><li>
Perform knowledge transfer to client and supporting organizations throughout all phases of the project</li><li>
Support management of project execution from start-to-finish in order to deliver according to plan (scope, quality and time)</li><li>
Coach and develop team members to deliver quality results and promote professional development</li></ul>
<br>
<b>Practice Development</b><ul><li>
Create/contribute S4HANA practice artifacts</li><li>
Contribute to practice growth through recruitment, training and retention</li><li>
Provide insight and thought leadership to develop innovative assets, including differentiated points of view and methodologies</li></ul><br>
<b>
Basic Qualifications:</b><ul><li>
7+ years of SAP Project, Lead or Program Management out of which 3 years in Project management.</li><li>
At least 2 full lifecycle S/4 implementations (all phases) leading a package implementation lifecycle</li><li>
A proven track record of leading and managing both large and small, global and local teams</li><li>
A leader and key contributor in project management of large ERP implementation projects and teams; significant team leadership experience over Process Streams / Functional Areas</li><li>
In-depth knowledge of Package Implementation Methodology and key deliverables</li><li>
Experience interacting with client executives; ability to influence at the leadership level</li><li>
Strong written, verbal and interpersonal communication skills</li><li>
Ability and willingness to travel up to 60%</li><li>
Undergraduate degree or foreign equivalent; or three years of relevant work experience in lieu of every year of education.</li><li>
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time</li></ul>
Estimated annual compensation will be $168,000 - $234,000<br>
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:<ul><li>
Medical/Dental/Vision/Life Insurance</li><li>
Long-term/Short-term Disability</li><li>
Health and Dependent Care Reimbursement Accounts</li><li>
Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)</li><li>
401(k) plan and contributions dependent on salary level</li><li>
Paid holidays plus Paid Time Off</li></ul></div>

Principal – SAP Program Manager - Business Consulting

Care.org

<div><div><div><div><div><p><div><div><div><b>Work Location : </b>US - Atlanta, GA</div><div><b> Type of Post : </b>Not Applicable</div></div><br>
<div><div><b>
Other Possible Location : </b>US- Washington, DC</div><div><b> Funding : </b>APPROVED</div></div><br>
<div><div><b>
Expected Travel : </b>up to 20%</div><div><b> Type of Contract :</b></div></div><br>
<div><div><b>
Language Requirement : </b>English</div><div><b> Application Deadline :</b></div></div><br>
<div><div><b>
Employee Duration : </b>Full-Time</div></div><br>
</div></p><div></div>
</div></div></div></div><div><b>Pay Range Details</b>
</div><div><b>$61,846.14 - $86,275.36 Annually
</b><br>
<b>USA Grade H</b>
</div><div><div><div><div><ul><li><b><i>Starting salaries are based on various factors, including candidate experience, education, knowledge, skills, and the cost of labor where the job is based. Salaries listed only apply to jobs based in the US.</i></b></li></ul><p></p><p><b><br>
Who We Are:</b></p><p>
As a global leader, CARE is shaping the future of the humanitarian and development sector. Each year, we deliver support and services to millions of people globally. We do this by focusing on our <b>mission and vision</b>, and the values of equality and excellence that guide our organization. We seek dedicated individuals who align with our mission and are passionate about making it a reality by collaborating with others, embracing learning and innovation, and delivering results.</p><p><b>
What We Are Looking For:</b><br>
At CARE, we value diversely talented people who can bring different experiences and perspectives to our organization. We know that not all applicants will have every skill and qualification. We encourage everyone who meets the minimum required qualifications to apply. Having one or more of the preferred qualifications will strengthen an application. But, even if you are earlier in your career or followed a non-traditional educational or professional path, we hope you will consider a career at CARE.</p><p></p><p><b><br>
Job Title:</b><b> </b>SR. OFFICER, PROGRAM OPERATIONS, US PROGRAMS</p><p><b>
Job Location(s):</b><b> </b>US - Atlanta, GA</p><br>
<p></p>
</div>
</div></div></div><div><p><b>JOB SUMMARY:</b></p><p>
Since 1945, CARE has delivered innovative, people-centered solutions in response to the world's crises. After World War II, excess food for troops became the original CARE Package&reg;- an outpouring of American generosity for war-torn Europe. Out of that grew a global movement, and today, CARE's work fills critical gaps for families living in or on the cusp of poverty in the U.S and 120 countries.</p><p>
As domestic needs grow, CARE is expanding its U.S. Programs to support low-income women and families, aiming to reach 1 million people by 2030. The Senior Officer, Program Operations role is a multifaceted position focused on strengthening and managing CARE&rsquo;s U.S. Programs' operations processes, systems, and tools across our portfolio. We're seeking a detail-oriented team player to help coordinate product distribution, local partnership development, and emergency response. In partnership with team leadership, the Sr. Officer will work across CARE teams to ensure strong alignment and help build a strong foundation for U.S. Program growth.</p><p><b>
RESPONSIBILITIES:</b></p><p><i>
Help Strengthen and Manage Program Operations</i></p><ul><li>
In alignment with CARE&rsquo;s supply chain standards and processes, map and manage the systems and processes needed to coordinate the intake, storage, distribution, and monitoring of supplies.</li><li>
Help document and circulate the minimum requirements and best practices to ensure CARE Package programming is delivered consistently and with quality.</li><li>
Liaison with U.S. warehouse and logistics partners as needed to coordinate the supply chain and manage vendor contracts.</li><li>
Partner with the fundraising and marketing teams to coordinate CARE Package reporting for donors and volunteer partners, ensuring necessary releases and approvals are in place.</li><li>
Partner with the AVP, U.S. Programs, to ensure program strategy and agency policies are aligned and up-to-date, and that we can deliver programs efficiently and with quality.</li></ul><p></p><p><i><br>
Support Community Partnership Processes and Tool Development</i></p><ul><li>
Partner with the Director, Program Implementation and Finance team to ensure partnership onboarding processes are streamlined and designed to meet U.S. community partner needs.</li><li>
Support the mapping and data management of Partner Network geographies and capacities that can create program efficiencies.</li><li>
Support in tracking partnership agreement pipeline and keeping partners updated on status, requirements, and timelines.</li><li>
Support the development of consultant contracts as needed</li></ul><p></p><p><i><br>
Coordinate Operational Support for U.S. Emergency Response</i></p><ul><li>
Coordinate U.S. Emergency Surge Team roster and communication, facilitating sign-up, onboarding, and training processes. Coordinate with CARE&rsquo;s Humanitarian team to ensure alignment and operational efficiencies</li><li>
Manage U.S. emergency knowledge management through internal communications systems</li><li>
Help preposition and facilitate the movement of needed emergency supplies in offices and warehouses as needed.</li><li>
Serve as Duty Watch Officer, keeping the team up to date about potential weather threats and distributing alerts to the U.S. Emergency Group as needed</li><li>
When a decision is made to respond, serve as Surge Officer, which may include:<ul><li>
Collecting situational update information</li><li>
Coordinating staff deployment</li><li>
Serving as a centralized communications coordinator.</li></ul></li></ul><p></p><p><i><br>
Support U.S. Programs Special Projects</i></p><ul><li>
Support special projects across the U.S. Programs portfolio as needed which may include research, data synthesis, development of materials, or coordinating cross-divisional collaboration.</li></ul>
</div><div><div><div><div><h3 class="jobSectionHeader"><b>Required Qualifications:</b></h3><ul><li><b>Bachelor's Degree</b></li><li><b>2-4 yrs experience
</b></li><li><b>Experience editing and managing Microsoft SharePoint and Teams sites</b></li><li><b>Ability work well in fast-paced environment</b></li><li><b>Proactive, team player who can work well across different teams</b></li><li><b>Strong written communication skills</b></li><li><b>Strong detail orientation and organizational skills</b></li></ul><h3 class="jobSectionHeader"><b>
Preferred Qualifications:</b></h3><ul><li><b>Creative thinking and problem solving</b></li><li><b>Experience working in emergencies (domestic or international)</b></li><li><b>Experience managing event or travel logistics</b></li><li><b>Familiarity with supply chain processes and systems; or managing product distribution programs</b></li><li><b>Familiarity with U.S. emergency landscape and partners</b></li><li><b>Familiarity and comfort using AI tools</b></li></ul><br>
<p></p>
</div>
</div></div></div><div><div><div><div><p><b><i>There are individuals who may use CARE&rsquo;s name and trademark in emails and on websites in an attempt to solicit fees from interested job-seekers. Some examples of these fees are placement fees or immigration processing fees. CARE does not use recruiting or placement agencies that charge candidates an up-front fee of any kind. Occasionally, CARE does employ recruiting or placement agencies to help us identify candidates for specific employment within CARE. If you&rsquo;re contacted by a legitimate recruiting or placement agency, there should be no charge to you. If you suspect that you have been a victim of fraud from someone purporting to be CARE, please contact us at </i></b><b><i>legal@care.org</i></b><b><i>. Please </i></b><b><i>do not</i></b><b><i> email legal@care.org to apply for this position. Instead, click &quot;apply now&quot; below in order to submit your interest.</i></b></p><p><b><i>
CARE is an Equal Opportunity employer. We provide equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, religion, ancestry, national origin, age, disability, marital status, or veteran status, or any other characteristics protected under applicable law.</i></b></p><p><b><i>
Starting salaries are based on internal equity, candidate experience, and the cost of labor where the job is based. Salaries listed only apply to jobs based in the US.</i></b></p></div></div></div></div></div><p></p>

SR. OFFICER, PROGRAM OPERATIONS, US PROGRAMS

Visa

<div><b>Company Description</b><p><br>
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose &ndash; to uplift everyone, everywhere by being the best way to pay and be paid.</p><p>
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.</p><b><br>
Job Description</b><p><br>
 Issuing Solutions is a high-growth, multi-billion-dollar business unit within Visa&rsquo;s Value-Added Services (VAS) organization. Our group is responsible for building &amp; commercializing products that improve issuing bank processing and cardholder experiences.</p><p>
The Manager for Global Loyalty &ndash; Content Operations &amp; Analytics will be responsible for sourcing, curating, and operationalizing processes around loyalty and rewards content for Visa&rsquo;s global loyalty products.</p><p>
You&rsquo;ll be working with regional and global teams to measure, source, and onboard content from merchants and brands across affiliate, CLO, and direct relationships.</p><p>
This is a hands-on position focused on both client services as well as technical operations and analytics to scale offers across Visa surfaces. The ideal candidate is an operator who writes SQL, automates workflows (n8n/Zapier), has solid CRM experience, leverages AI in their workflows, and exudes confidence in client meetings.</p><p>
This is a critical position reporting to the Sr. Director, Global Loyalty Content. This role requires strong internal client-management to support the full product development lifecycle, structured problem solving, project management, and communication and persuasion. This individual will be expected to prioritize content and operations with heavy involvement in larger global content processes.</p><p>
Responsibilities:</p><ul><li>
Design, own, and continuously improve content operations: measurement, outreach, sourcing, intake, eligibility/targeting rules, QA, approvals, publication, monitoring, reporting, and incident response.</li><li>
Work closely with regional and global engineering and business teams to align on processes, prioritization, and goals.</li><li>
Build and maintain reporting for performance of all surfaces, content, and campaigns.</li><li>
Source and evaluate relevant offers via affiliate, CLO, and direct relationships - align to card segments, categories, and seasonality.</li><li>
Manage onboarding, targeting, lifecycle, and quality for content catalogs across Visa surfaces.</li><li>
As needed, support key strategic clients and other parts of the Visa Product and Value-Add Service sales motions.</li></ul><p>
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.</p><b><br>
Qualifications</b><p><b><br>
Basic Qualifications</b></p><ul><li>
5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD</li></ul><p><br>
<b>
Preferred Qualifications</b></p><ul><li>
6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD</li><li>
5 or more years across loyalty, affiliate, or CLO partnerships and program operations with demonstrated SMB experience. Bachelors degree minimum.</li><li>
Strong SQL and analytical skills - proficiency with a modern BI tool (e.g., Power BI, Tableau, or Looker) and advanced Excel.</li><li>
Hands-on CRM experience (segmentation, campaign ops, data hygiene, and reporting).</li><li>
Proven automation experience with n8n and/or Zapier (or similar) driving measurable cycle-time and quality improvements.</li><li>
Active, practical use of AI in professional workflows.</li><li>
Exceptional organization, prioritization, and communication - comfortable translating technical detail into business impact and joining client discussions.</li><li>
At least 7 years of experience in Loyalty and Rewards businesses or an advanced degree.</li><li>
You have excellent structured problem solving &amp; communication skills.</li><li>
Excellent project management skills and experience with influencing without authority in a large cross-functional team environment.</li><li>
Self-starter who is comfortable in ambiguous environments.</li><li>
Collaborative spirit and a knack for understanding and communicating stakeholder needs.</li><li>
Strong attention to detail and focus on articulating business minutiae and nuances in simple easy-to-understand ways.</li><li>
Previous client-servicing and people management experience preferred.</li><li>
Previous experience in financial services and/or payments preferred.</li><li>
Excellent analytical (qualitative and quantitative) acumen.</li><li>
Curious and inquisitive, with a strong desire to get beyond the 'what' and into the 'why'.</li><li>
Proactive and effective communicator, experienced in presenting information to all levels.</li></ul><br>
<b>
Additional Information</b><p><b><br>
Work Hours:</b> Varies upon the needs of the department.</p><p><b>
Travel Requirements:</b> This position requires travel 5-10% of the time.</p><p><b>
Mental/Physical Requirements:</b> This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.</p><p>
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.</p><p>
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.</p><p><i>
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 124,300 to 180,650 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.</i></p></div>

Manager – Global Loyalty Content Operations & Analytics

Georgia Tech

<div><div><div><h2 class="jobSectionHeader"><b>About Us</b></h2>
<div>
<div><div><p>Overview<br>
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.</p><p>
About Georgia Tech<br>
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.</p><p>
Georgia Tech's Mission and Values<br>
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:<br>
1. Students are our top priority.<br>
2. We strive for excellence.<br>
3. We thrive on diversity.<br>
4. We celebrate collaboration.<br>
5. We champion innovation.<br>
6. We safeguard freedom of inquiry and expression.<br>
7. We nurture the wellbeing of our community.<br>
8. We act ethically.<br>
9. We are responsible stewards.</p><p>
Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.</p><p><br>
The Office of Information Technology (OIT) provides information technology leadership and support to the Georgia Institute of Technology, working in partnership with academic and business units to meet the unique needs of a leading research university. OIT serves as the primary source of enterprise-wide information technology and telecommunications services in support of students, faculty, staff, and researchers.</p></div><br>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Summary</b></h2>
<div>
<div><div><p>Responsible for providing the highest level of operational service for a technology related programs(s). This position will lead and manage a multi, cross-functional IT support team for assigned unit/division. The Service Delivery Manager Sr. will also lead high priority initiatives characterized as enterprise/campus-wide, resource intensive, and critical to the overall operational success of the Institute. Practices a range of capabilities including, but not limited to: project management, stakeholder satisfaction/experience, best practice research, communications, quality management, and continuous improvement. This position will interact on a regular basis with: Unit and Campus Leadership, faculty, staff, students, Institute affiliates, contractors, vendors, and third-party providers. This position typically will advise and counsel: Unit and Campus Leadership, faculty, staff, students, Institute affiliates, contractors, vendors, and third-party providers. This position will supervise: Assigned staff</p></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2>
<div>
<div><div><p><b>Job Duty 1 -</b><br>
Formulate and administer policies and programs related to information technology systems.<br>
<br>
<b>Job Duty 2 -</b><br>
Lead the planning, implementation, and tracking of initiatives to drive continuous service and process improvement for assigned service domains.<br>
<br>
<b>Job Duty 3 -</b><br>
Generate relevant solutions for program stakeholders where the focus is value, functionality, convenience, and effectiveness.<br>
<br>
<b>Job Duty 4 -</b><br>
Participates with other senior managers in establishing strategic and operation plans, approaches, and objectives for unit/division.<br>
<br>
<b>Job Duty 5 -</b><br>
Oversee projects and coordinate personnel and actions required to meet customer commitments and deadlines.<br>
<br>
<b>Job Duty 6 -</b><br>
Leverage program management tools and processes to assign work, manage delivery, measure results, and produce reports in accordance with established service legal agreements.</p><p><b>
Job Duty 7 -</b><br>
Maintain advanced knowledge of industry best practices, solution methodologies, and emerging technology trends.</p><p><b>
Job Duty 8 -</b><br>
Establish and implement standard processes and procedures for all service domains.</p><p><b>
Job Duty 9 -</b><br>
Mentor and coach staff and ensure their professional development through continuing education and professional affiliations/associations.</p><p><b>
Job Duty 10 -</b><br>
Perform other duties as assigned</p></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Required Qualifications</b></h2>
<div>
<div><div><p><b>Educational Requirements</b><br>
Bachelor's Degree in Business Information Systems, Business Administration, Computer Science, or equivalent combination of education and experience<br>
<br>
<b>Other Required Qualifications</b><br>
Must possess or be able to obtain state of Georgia license within one year
<br>
<br>
<b>Required Experience</b><br>
Six to seven years of job related experience</p></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Preferred Qualifications</b></h2>
<div>
<div><div><p><b>Additional Preferred Qualifications</b><br>
Project Management Principal and IT Service Management Certification<br>
<br>
<b>Preferred Educational Qualifications</b><br>
Master's Degree</p><p>
3+ years managing teams that include full-time staff and student assistants.</p><p>
3+ years of experience with UI/UX design, including information architecture, graphic design, and usability testing.</p><p>
3+ years of experience with CMS platforms such as Drupal, WordPress, or CampusPress.</p></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Preferred Qualifications</b></h2>
<div>
<div><div><p>3+ years managing teams that include full-time staff and student assistants.</p><p>
3+ years of experience with UI/UX design, including information architecture, graphic design, and usability testing.</p><p>
3+ years of experience with CMS platforms such as Drupal, WordPress, or CampusPress.</p><p></p><p><b><br>
Preferred Education:</b></p><p>
Bachelors degree or higher preferred.</p><p></p><p><b><br>
Preferred Certifications</b></p><p>
Certified Web Accessibility Specialist (CWAS) or IAAP CPACC</p><p>
ITIL&reg; 4 Foundation or Managing Professional</p><p>
Certified ScrumMaster&reg; (CSM) (recommended for Agile leadership)</p><p></p><p><b><br>
Preferred Skills</b></p><p>
Familiarity with ITIL/ITSM concepts and service delivery frameworks.</p><p>
Experience with scripting languages such as JavaScript, HTML, and CSS.</p><p>
Experience with Web Services including REST, SOAP, and JSON.</p><p>
Skilled in Adobe Photoshop, Illustrator, and modern prototyping tools (e.g., Figma, Adobe XD).</p><p>
Understanding of digital marketing strategies, SEO, and analytics tools (Google Analytics, Tag Manager).</p><p></p><p><b><br>
Specialized Skills Required</b></p><p>
Agile &amp; Scrum Methodologies: Sprint planning, backlog management, and daily standups.</p><p>
Accessibility Expertise: WCAG 2.1 compliance, accessibility audits, and remediation using tools like axe, WAVE, or Siteimprove.</p><p>
Web Technologies &amp; CMS Platforms: Drupal, CampusPress (WordPress), Cascade, and ServiceNow Content Publishing.</p><p>
Cross-functional Coordination: Ability to manage vendor relationships and collaborate across technical and non-technical teams.</p><p>
Governance &amp; Compliance: Enforce branding, security, and accessibility standards.</p><p>
Organizational Skills: Prioritize multiple projects and communicate effectively with leadership.</p><p></p><p><b><br>
Duties &amp; Responsibilities</b></p><p>
Supervise and mentor developers and student assistants, fostering an inclusive work environment.</p><p>
Oversee intake, prioritization, and execution of web development projects for campus services and administrative units.</p><p>
Implement Agile methodologies for project delivery and continuous improvement.</p><p>
Ensure adherence to WCAG 2.1 accessibility standards and institutional branding guidelines.</p><p>
Integrate user-centered design principles through research, usability testing, and iterative improvements.</p><p>
Provide guidance on CMS platforms and front-end development standards.</p><p>
Act as liaison between technical teams and campus stakeholders to align solutions with organizational goals.</p><p>
Communicate project status, risks, and deliverables effectively to leadership and clients.</p><p>
Collaborate with cybersecurity teams to ensure compliance with institutional security policies.</p></div><br>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Knowledge, Skills, &amp; Abilities</b></h2>
<div>
<div><div><p><b>SKILLS</b><br>
This job requires advanced knowledge of and skills in the development, installation and maintenance of IT systems typically of a high degree of complexity and/or having campus-wide scope and impact. Additionally, skills in technical management, project management, strategy development, organization, communications, and customer service are required.</p></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
USG Core Values</b></h2>
<div>
<div><div><p>The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.</p><p>
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.</p></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Equal Employment Opportunity</b></h2>
<div>
<div><div><p>The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.</p><p>
Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.</p><p></p><p>
More information on these policies can be found here: https://www.usg.edu/policymanual/section6/c2714 Board of Regents Policy Manual | University System of Georgia (usg.edu).</p></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Other Information</b></h2>
<div>
<div><div><p>This is not a supervisory position.<br>
This position does not have any financial responsibilities.<br>
This position will not be required to drive.<br>
This role is not considered a position of trust.<br>
This position does not require a purchasing card (P-Card).<br>
This position will not travel<br>
This position does not require security clearance.</p><p>
Salary: $122,857</p><p>
Location: Atlanta, GA</p><p>
Grade: T07</p></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Other Information</b></h2>
<div>
<div><div><p>The UX &amp; Web Development Manager leads the Web Development &amp; Support team, ensuring delivery of high-quality, accessible, and user-centered digital services for Georgia Tech&iquest;s campus units. This role blends strategic leadership, technical oversight, and stakeholder engagement to support institutional priorities and maintain operational excellence. Additionally, this role consults with other campus teams on UX/UI best practices, providing guidance on design standards, usability improvements, and accessibility compliance to enhance the overall digital experience.</p></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Background Check</b></h2>
<div>
<div><div><p>Successful candidate must be able to pass a background check. Please visit http://policylibrary.gatech.edu/employment/pre-employment-screening</p></div></div></div></div></div></div><p></p>

Manager- Service Delivery

Intuit

<div><h2 class="jobSectionHeader"><b>Overview</b></h2><div>
We are a high-impact, fast-moving Customer Success organization on a transformational journey. With bold goals and a deep obsession for both customer and expert experiences, we operate at velocity and with purpose to deliver measurable impact at scale. We're looking for a bold, strategic, and hands-on leader to join our passionate team and help us drive large-scale change across both internal operations and external partner ecosystems.</div><p></p><div><br>
As a Senior-level individual contributor in Vendor Partner Management, you will lead multi-million-dollar customer success partnerships and deliver complex strategic initiatives that enhance service delivery, operational efficiency, and customer satisfaction. You will be a critical bridge between internal teams and external partners, ensuring we deliver excellence and innovation across every touchpoint.</div><p><b><br>
Responsibilities</b></p><p><b>
Partner Management &amp; Service Delivery</b></p><ul><li><p>
Lead multiple high-value external partner relationships, driving performance improvement, operational consistency, and strategic alignment.</p></li><li><div>
Build trusted, win-win relationships with senior leaders across partner organizations to co-develop goals and long-term success plans.</div></li><li><p>
Act as the voice of the partner internally, resolving escalations and clearing roadblocks that impede performance or customer experience.</p></li></ul><p><b>
Strategic Programs &amp; Transformation</b></p><ul><li><p>
Own and drive large-scale, cross-functional initiatives that impact customer support delivery, expert enablement, and operational scalability.</p></li><li><div>
Collaborate with internal stakeholders across Product, Operations, Finance, and Technology to co-design and execute strategic programs.</div></li><li><p>
Take full ownership of execution details, including program setup, milestone tracking, meeting orchestration, and risk management.</p></li></ul><p><b>
Data-Driven Insight &amp; Impact</b></p><ul><li><p>
Leverage quantitative and qualitative data to assess performance, identify improvement opportunities, and build actionable strategies.</p></li><li><p>
Build dashboards and executive-level insights to communicate progress, value, and impact of initiatives and partnerships.</p></li></ul><p><b>
Change Leadership &amp; Innovation</b></p><ul><li><p>
Champion innovation by introducing novel ideas and helping others adapt to evolving priorities and solutions.</p></li><li><p>
Actively contribute to a culture of continuous improvement, bold thinking, and operational excellence.</p></li></ul><p><b><br>
Qualifications</b></p><p></p><ul><li><p><br>
6+ years of leadership experience in Vendor Partner Management, Customer Experience, Business Operations, Program Management, or Strategic Partnerships</p></li><li><div>
Proven track record managing BPO/vendor partnerships, with a focus on performance management and relationship development across senior stakeholders</div></li><li><div>
Bachelor's degree required</div></li><li><div>
Strong business acumen and customer-centric mindset, with the ability to balance high-level strategy and hands-on execution</div></li><li><div>
Demonstrated experience as a self-starter that can quickly and independently assess business requirements and become a trusted leader and subject matter expert</div></li><li><div>
Analytical skills and comfort with data; able to drive insights, make decisions, and communicate findings effectively</div></li><li><div>
Experience leading complex, multi-stakeholder initiatives across functions with measurable business impact</div></li><li><p>
Demonstrated resilience, initiative, and ability to adapt in fast-paced, evolving environments</p></li></ul><p><br>
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit&reg;: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:</p></div><p></p>

Senior Vendor Partner Manager

Undocked

<div>
 <p>
  <strong>
   About Us
  </strong>
 </p>
 <p>
  At Undocked, we help companies excel in e-commerce by delivering bespoke optimizations and cutting-edge analytics. Our experiences in retail and supply chain product strategy, technology and operations have helped organizations succeed in their e-commerce and digital transformation journeys.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The
  <strong>
   Project Manager
  </strong>
  will drive the planning, execution, and delivery of IT and supply chain&ndash;related projects. This role oversees end-to-end project lifecycle management&mdash;ensuring alignment with scope, timelines, budgets, and quality standards.
 </p>
 <p>
  Projects may involve:
 </p>
 <ul>
  <li>
   Warehouse implementations
  </li>
  <li>
   Process optimization requiring system enhancements
  </li>
  <li>
   New technology innovation
  </li>
  <li>
   Infrastructure initiatives
  </li>
  <li>
   Software upgrades
  </li>
 </ul>
 <p>
  This role requires strong leadership, cross-functional collaboration, and the ability to manage multiple complex projects simultaneously.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Lead and manage full project lifecycle from initiation through completion.
  </li>
  <li>
   Develop detailed project plans, schedules, and task assignments.
  </li>
  <li>
   Drive cross-functional collaboration across IT, business operations, and technical teams.
  </li>
  <li>
   Track and control project deliverables using project management tools and methodologies.
  </li>
  <li>
   Establish and maintain communication/escalation paths for visibility and timely issue resolution.
  </li>
  <li>
   Manage project risks, resources, timelines, and budgets.
  </li>
  <li>
   Ensure accurate project documentation and adherence to established processes.
  </li>
  <li>
   Build project teams based on project type and define clear business requirements and success criteria.
  </li>
  <li>
   Provide project management best-practice recommendations where appropriate.
  </li>
  <li>
   Facilitate lessons-learned reviews and ensure continuous improvement.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <ul>
  <li>
   Minimum 7+ years of project management experience leading cross-functional IT and business teams.
  </li>
  <li>
   Bachelor&rsquo;s degree in Business Administration, Engineering, or related field (or equivalent experience).
  </li>
  <li>
   Strong understanding of supply chain and logistics preferred.
  </li>
  <li>
   Demonstrated ability to partner with technical and non-technical stakeholders.
  </li>
  <li>
   Proficient with project management tools/software for scheduling, tracking, and reporting.
  </li>
  <li>
   Exceptional project planning, risk management, and resource allocation skills.
  </li>
  <li>
   Ability to manage multiple projects in varying phases of completion.
  </li>
  <li>
   Strong decision-making, organizational, and communication skills.
  </li>
 </ul>
</div>


Project Manager - Supply Chain

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