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program manager

Floor & Decor

<div>Your Work Matters
The Program Manager, Paid Influencer, Affiliate, and Brand Partnerships is responsible for owning and scaling the paid influencer program, with social commerce and creator-led affiliate marketing at its core. Serving as the paid counterpart to the organic Social Media Manager, this position partners closely with organic social while owning a distinct mandate to turn creators into a measurable, full-funnel growth channel. This role is responsible for sourcing and negotiating partnerships, amplifying high-performing content through paid media, building commission-based affiliate programs, and establishing shoppable and social commerce experiences that drive company revenue.
You&rsquo;ll Be Successful With<ul><li>
5-7 years minimum experience in influencer or creator marketing, social commerce, or affiliate marketing, with a demonstrated track record of building or scaling at least one of these into a measurable revenue channel.</li><li>
Demonstrated experience building and growing an influencer- or creator-led affiliate program, ideally one tied to measurable revenue or commerce outcomes.</li><li>
Strong platform fluency across TikTok, Instagram, YouTube, and Pinterest, including paid amplification and shoppable or social commerce formats.</li><li>
Hands-on experience with influencer or affiliate management platforms and the operational workflows that run them.</li><li>
Proven negotiation and partnership management skills, including creator agreements, rates, and usage rights.</li><li>
Experience directing or managing external agency partners or vendors.</li><li>
Analytical orientation with comfort owning performance metrics such as ROAS, CPA, and contribution to revenue.</li><li>
Excellent project management, communication, and stakeholder skills in a fast-paced, cross-functional environment.</li></ul>
PREFERRED QUALIFICATIONS<ul><li>
Retail, eCommerce, or DTC experience, especially programs serving both consumer and professional or trade audiences.</li><li>
Exposure to paid social or paid amplification formats (whitelisting, boosting, partnership ads).</li><li>
Home improvement, home, or hardlines category experience.</li><li>
Experience with social commerce platforms such as TikTok Shop and live shopping.</li><li>
Familiarity with in-culture and multicultural creator strategy, including Spanish-language audiences.</li><li>
Bachelor's degree in Marketing, Communications, Business, or a related field, or equivalent experience.</li></ul>
Your Day Consists Of
Scaling the Paid Influencer and Creator Program (primary focus)<ul><li>
Owning strategy, roadmap, and execution for the paid influencer program across always-on and campaign moments, building it into a scalable, repeatable channel.</li><li>
Sourcing, vetting, negotiating, and managing creator partnerships across TikTok, Instagram, YouTube, Pinterest, and emerging platforms, spanning macro, mid-tier, micro, and PRO and trade creators.</li><li>
Building and running paid amplification of creator content, including whitelisting, partnership ads, and boosting, in coordination with the media agency.</li><li>
Maintaining a creator pipeline and tiering framework that balances reach, relevance, performance, and brand fit for both homeowner and PRO audiences.</li></ul>
Building and Growing Creator-led Affiliate and Social Commerce<ul><li>
Standing up and scaling commission-based, creator-led affiliate programs, owning platform selection, structure, payouts, and optimization.</li><li>
Driving social commerce, including shoppable content, live shopping, and in-platform storefronts, to convert creator audiences into measurable revenue.</li><li>
Managing affiliate and influencer platforms (for example, Impact, CreatorIQ, Rakuten, LTK, Levanta, or similar) and the operational workflows that run them.</li><li>
Defining and reporting on performance against revenue, ROAS, CPA, and contribution targets, and reallocating spend toward what works.</li></ul>
Owning Paid Social Partnership Content<ul><li>
Planning and managing paid social specifically tied to creator, influencer, and partnership content, working alongside the broader paid media plan rather than duplicating it.</li><li>
Partnering with the Organic Social Media Manager to align creator activity, content calendars, and audience strategy across paid and organic.</li></ul>
Developing Content and Brand Partnerships<ul><li>
Identifying and negotiating content and co-branded partnerships that extend reach and credibility with target audiences.</li><li>
Partnering with Brand and Creative teams to ensure all creator, partnership, and social commerce content meets brand standards for look, feel, and messaging.</li><li>
Building briefs, usage rights, and content guidelines that protect the brand while giving creators room to perform.</li></ul>
Managing the Agency and Operations<ul><li>
Serving as the day-to-day lead and primary accountability owner for the influencer, affiliate, content, and social teams at our media agency of record, including briefing, QA, pacing, and performance reviews.</li><li>
Owning contracts, scopes, deliverables, and creator agreements, partnering with Legal and Procurement as needed.</li><li>
Ensuring FTC disclosure compliance and brand-safe practices across all creator and partnership activity.</li><li>
Managing budgets across influencer, affiliate, and paid social partnership programs, with clear tracking and forecasting.</li></ul>
Building Cross-functional Partnerships<ul><li>
Partnering with the Organic Social Media Manager to align creator strategy and content while maintaining distinct paid versus organic ownership.</li><li>
Collaborating with Brand and Creative to uphold look, feel, and messaging standards for all creator and partnership content.</li><li>
Working with Media and Analytics to integrate creator programs into the broader media plan and measurement framework.</li><li>
Partnering with Legal and Procurement on contracts, usage rights, and compliance.</li></ul>
WORKING CONDITIONS (TRAVEL &amp; ENVIRONMENT):<ul><li>
Typically quiet to moderate office environment</li></ul> 
Physical/Sensory Requirements<ul><li>
Sedentary Work &ndash; Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time but may include brief periods of walking or standing.</li></ul>
Benefits &amp; Rewards
Bonus opportunities &amp; career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life balance, including:
<ul><li>Paid vacation and sick time for eligible associates
</li><li>Paid holidays plus a personal holiday
</li><li>Paid Volunteer Time Off that starts on Day 1</li></ul>
Equal Employment Opportunity
Floor &amp; Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.</div>

Program Manager, Paid Influencer, Affiliate, and Brand Partnerships

PETADATA

<div>
 Position: Technical Project Manager - Platform Solution Management team
 
 
 Location: GA (Hybrid)
 
 
 Experience: 10+ Years
 
 
 Work type: C2C
 
 
 Contract : 6 Months
 
 
 Visa Type: GC and US Citizen, H1B,H4-EAD
 
 
 Role Summary
 
 
 Technical Project Manager responsible for end-to-end delivery of complex enterprise solutions. Acts as a bridge between business and technology teams, driving product roadmap, execution, and stakeholder alignment in a Scaled Agile environment.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Lead and manage large, complex enterprise projects
 </li>
 <li>
 Define and drive product and technology roadmap
 </li>
 <li>
 Plan and execute programs (scope, timeline, resources)
 </li>
 <li>
 Manage stakeholders across business and technology teams
 </li>
 <li>
 Drive Agile delivery (sprint planning, backlog, milestones)
 </li>
 <li>
 Identify and mitigate risks, issues, and dependencies
 </li>
 <li>
 Ensure successful project delivery within timelines and budgets
 </li>
 <li>
 Create and maintain project documentation and progress reports
 </li>
 <li>
 Collaborate with cross-functional teams and external partners
 </li>
 <li>
 Improve processes and project management practices
 </li>
 <li>
 Facilitate communication between business and IT teams
 
 
 </li>
 </ul>
 
 Required Skills
 
 
 
 <ul>
 <li>
 Technical Project / Program Management
 </li>
 <li>
 Agile / Scrum / SAFe (Scaled Agile)
 </li>
 <li>
 Stakeholder Management
 </li>
 <li>
 Cross-functional Collaboration
 </li>
 <li>
 Product Roadmap / Solution Delivery
 </li>
 <li>
 Risk &amp; Issue Management
 </li>
 <li>
 Resource Planning &amp; Allocation
 </li>
 <li>
 7+ years in Technical Project / Program Management
 </li>
 <li>
 Experience with complex development and integration projects
 </li>
 <li>
 Strong Agile delivery experience
 
 
 </li>
 </ul>
 Business &amp; Functional Skills
 
 
 <ul>
 <li>
 Business Analysis
 </li>
 <li>
 System Analysis
 </li>
 <li>
 Requirements Gathering
 </li>
 <li>
 Process Mapping &amp; Workflow Design
 </li>
 <li>
 Data Mapping
 </li>
 <li>
 Solution Design / Product Vision
 
 
 </li>
 </ul>
 Tools &amp; Technologies
 
 
 <ul>
 <li>
 Jira
 </li>
 <li>
 SQL
 </li>
 <li>
 Excel
 </li>
 <li>
 Miro / Lucidchart
 </li>
 <li>
 Visio
 </li>
 <li>
 Balsamiq
 </li>
 <li>
 Tableau
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 AWS Step Functions
 </li>
 <li>
 Camunda
 
 
 </li>
 </ul>
 
 Preferred Domain
 
 
 
 <ul>
 <li>
 Financial Services
 </li>
 <li>
 Asset Management
 </li>
 <li>
 Banking / Capital Markets
 
 
 </li>
 </ul>
 
 Educational Qualification
 
 
 
 Bachelor s or Master s degree in Computer Science or related field
 
 
 We offer a professional work environment and are given every opportunity to grow in the Information technology world.
 
 
 
 Note
 
 
 
 Candidates are required to attend Phone/Video Call / In-person interviews and after Selection of candidate (He/She) should go through all background checks on Education and Experience.
 
 
 Please email your resume to:divyam@petadata.ai
 
 
 Contact No: 510-279-6980
</div>

Technical Project Manager

Capgemini

<div><div><div><div>Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you&rsquo;d like, where you&rsquo;ll be supported and inspired by a collaborative community of colleagues around the world, and where you&rsquo;ll be able to reimagine what&rsquo;s possible. Join us and help the world&rsquo;s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
<div><div><div><h2 class="jobSectionHeader">Role Location</h2>
</div><div>Must be located in or near Atlanta, GA and able to work onsite multiple days per week for stakeholder workshops, planning sessions, leadership meetings, and project activities as needed.
</div></div><div><div><h2 class="jobSectionHeader">About The Job You&rsquo;re Considering</h2>
</div><div>We are seeking an experienced Senior Project Manager to lead the delivery of complex digital transformation initiatives while also providing business analysis support across key programs. This role requires a strong leader who can successfully manage cross-functional teams, drive project execution, facilitate stakeholder alignment, and ensure the successful delivery of customer-facing digital products and platforms.
The ideal candidate will possess extensive experience in Agile project delivery environments, strong business analysis capabilities, and a proven track record of managing enterprise-scale web, mobile, eCommerce, or customer experience programs
</div></div><div><div><h2 class="jobSectionHeader">Your Role</h2>
</div><div>Project Management (70%)
<ul><li>Develop, maintain, and manage integrated project plans, milestones, dependencies, schedules, and delivery roadmaps.</li>
<li>Lead the successful execution of complex projects across multiple workstreams and teams.</li>
<li>Identify, track, and manage project risks, issues, assumptions, and dependencies.</li>
<li>Coordinate activities across Product, Engineering, Quality Assurance, Design, PMO, business teams, and external vendors.</li>
<li>Facilitate project status meetings, leadership reviews, steering committee updates, and executive reporting.</li>
<li>Drive accountability across teams to ensure commitments, deliverables, and milestones are achieved on time.</li>
<li>Support release planning, deployment readiness, cutover planning, and implementation activities.</li>
<li>Ensure compliance with PMO governance standards, project methodologies, and reporting requirements.</li>
<li>Manage stakeholder communications proactively and provide escalation management when necessary.</li>
<li>Monitor project health, budgets, resource allocation, schedules, and delivery performance.</li>
<li>Champion Agile delivery best practices while adapting to hybrid delivery environments as needed.</li>
</ul>Business Analysis (30%)
<ul><li>Partner with business stakeholders, product owners, and leadership teams to gather, analyze, and document business requirements.</li>
<li>Facilitate discovery workshops, stakeholder interviews, process reviews, and requirements-gathering sessions.</li>
<li>Create and maintain:User stories, Business Requirements Documents (BRDs), Process flows, Functional requirements, Acceptance criteria</li>
<li>Support backlog refinement, prioritization, and grooming activities.</li>
<li>Translate business objectives and stakeholder needs into actionable requirements for engineering and development teams.</li>
<li>Identify opportunities for process improvements and recommend scalable solutions.</li>
<li>Validate delivered functionality and ensure alignment with business expectations and acceptance criteria.</li>
<li>Assist with User Acceptance Testing (UAT) planning and execution as needed.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader">Your Skills and Experience</h2>
</div><div><ul><li>Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field (or equivalent experience).</li>
<li>10+ years of Project Management experience leading Agile delivery initiatives.</li>
<li>3+ years of Business Analysis experience within technology-driven environments.</li>
<li>Proven experience managing complex digital, web, mobile, eCommerce, or customer experience programs.</li>
<li>Strong stakeholder management skills with the ability to influence and communicate effectively at all organizational levels, including executives.</li>
<li>Experience leading and coordinating cross-functional teams across Product, Engineering, QA, Design, and Business organizations.</li>
<li>Hands-on experience with project management and collaboration tools including:Jira, Confluence, Microsoft Project, Smartsheet, Similar enterprise delivery tools</li>
<li>Strong planning, facilitation, organizational, and problem-solving skills.</li>
<li>Demonstrated ability to manage multiple priorities in dynamic, fast-paced environments.</li>
<li><div>Candidates must be legally authorized to work in the United States without employer sponsorship now or in the future.</div>
</li></ul>Preferred Qualifications
<ul><li>Experience within QSR (Quick Service Restaurant), Retail, Hospitality, eCommerce, or Digital Commerce industries.</li>
<li>Experience supporting large-scale customer-facing web and mobile platform initiatives.</li>
<li>Familiarity with Agile, Scrum, SAFe, and hybrid project delivery methodologies.</li>
<li>Understanding of:APIs and system integrations , Digital ordering platforms, Loyalty and rewards programs, Customer engagement technologies, Omnichannel commerce solutions</li>
<li>Project Management Professional (PMP), Certified Scrum Master (CSM), SAFe, or similar certifications are a plus.</li>
</ul>#LI-MS4
</div></div></div>The base compensation range for this role in the posted location is: $82,082 - $193,440
Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.
It is not typical for candidates to be hired at or near the top of the posted compensation range.
In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.
Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
<ul><li>Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave</li>
</ul><ul><li>Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)</li>
<li>Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)</li>
<li>Life and disability insurance</li>
<li>Employee assistance programs</li>
<li>Other benefits as provided by local policy and eligibility</li>
</ul>Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini&rsquo;s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.
Disclaimers
Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.</div></div></div></div>

Senior Project Manager

The Home Depot

Position Purpose: The Sr. Business Analyst contributes in a lead role to the Sr. Management team in the evaluation, design, development and implementation of standardized reporting, business processes and information systems solutions. The Sr. Business Analyst will handle all aspects of project management from inception to completion. The Sr Business Analyst will have primary responsibility for the development and maintenance of business strategies, dashboards for projects, initiatives and/or categories. The Sr. Business Analyst will act as a strategic thought partner on issues facing the business. The Sr. Business Analyst will develop and track category and program performance as well as monitor trends. Key Responsibilities: 50% Lead all phases of a project's life cycle including defining the business need, establishing criteria and business requirements, understanding the impact to the business and designing and rolling out the project 25% Serve as a subject matter expert and perform research and/or analysis within assigned projects or category of business 25% Establish and report on metrics of assigned projects or categories to gauge business value Direct Manager/Direct Reports: Reports to Manager/Sr. Manager No associates report to this role on a permanent basis, but requires the technical leadership of a project work team: may select team members and assess capabilities, provide technical training, provide information necessary to meet work, project or program objectives, evaluate program or project performance. Travel Requirements: Typically requires overnight travel less than 10% of the time. Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: Technical Aptitude &amp; AI Fluency: Strong curiosity and comfort with technology Plans and Aligns: Planning and prioritizing work to meet commitments aligned with organizational goals Action Oriented: A proactive approach to identifying business needs and filling data gaps. Comfortable implementing solutions, testing them quickly, and refining them based on immediate feedback Collaborative Mindset: Naturally seeks feedback from partners to ensure tools are meeting user needs and driving sales or efficiency Stakeholder Management: Ability to act as a key partner to Field Leaders and SSC partners, balancing competing priorities and managing expectations throughout the development lifecycle Enablement &amp; Change Management: Ability to translate technical solutions into simple business language. Skilled at creating basic training materials or guides to help field partners adopt new tools seamlessly. Prior experience in the application of research findings to the retail environment, brand management or category management essential Prior experience in a project management role within a corporate environment preferred Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Preferred Education: No additional education Minimum Years of Work Experience: 3 Preferred Years of Work Experience: No additional years of experience Minimum Leadership Experience: None Preferred Leadership Experience: None Certifications: None Competencies: Strong project management skills, including strong process orientation, ability to work and lead cross functional teams, strategic thinking and creative problem solving skills. Analytical; Extensive knowledge of statistical methods and modeling Ability to establish priorities and procedures for accomplishing work within established deadlines; ability to lead multiple projects and manage toward deadlines and deliverables Strong communication and presentation skills, including ability to interact at Officer level; ability to negotiate and persuade Proven success in increasing management roles handling multiple projects with competing deadlines. Ability to assimilate extensive amounts of detailed data, analyze and summarize vast amounts of information as well as understand all of the detail supporting the analysis.

Senior Business Analyst

Position Purpose: The District Asset Protection Manager (DAPM) is responsible for teaching, coaching, and training associates to ensure the effective execution of core Asset Protection initiatives. They are responsible for driving core programs and strategies relating to theft and fraud mitigation, operational excellence, safety, and environmental compliance in The Home Depot stores without adding complexity or tasking to the stores' operation. They must be able to multi-task across stores and gain the partnership of the District Manager, Store Manager, Store Leadership Team, APS and other store associates to achieve the goals and business objectives of the AP and Store Operations leadership teams. Key Responsibilities: 25% - Driving Execution - Drive execution of the Merchandise Protection Standards (MPS), Pick Ticket, and Lockup programs. Review Front End Accuracy standards to include Accuracy/Theft and Fraud initiatives and G.E.T initiatives. Ensure stores are driving a safety culture by promoting safety initiatives. Ensure post orders are followed and understood by 3rd Party Guards. In partnership with DHRM, DM, de-escalation of serious incidents and threats of violence. Teach, coach, and train store leadership and associates on theft/fraud, operational shrink and shrink mitigation initiatives. Build Relations and engage and walk with Government Relations and Law Enforcement for localized support. Walk and ensure safety of parking lots along with in safety strategies and processes. To ensure safe environment for customers and associates. 50% - Internal and External Theft and Fraud - Perform timely entry of internal cases into the case management system in accordance with AP Policy; to include activity cans, review alerts, and physical security. Review available resources to identify key theft trends by class and SKU for internal and external theft and create solutions. Conduct timely interviews for internal theft cases identified by MAPM or Central Investigations Team (CIT). Timely review, approve, or reject external cases submitted by the Asset Protection Specialists. Build partnerships with local law enforcement in order to strengthen THD's brand. Daily, weekly and monthly review of business practices, exception base reporting, theft portal and AP Performance Hub. Review and analyze shrink performance within the district and by store location. Monitors shrink indicators and drives execution of initiatives. Review and analyze shrink performance within the district and by store location. Manages the Company's shrink reduction strategy. 25% - People - Make hiring decisions and take disciplinary action including termination (leveraging HR resources). Staff and schedule AP associates to meet the needs of the business utilizing theft trends and store tips. Teach, coach, train, and develop AP associates to ensure theft mitigation processes are executed, developing leads, documenting known thefts, cases are documented properly and opportunities are addressed. Conduct performance reviews, utilize performance management to address performance opportunities, and attend RAPM and district talent review. Coach and train associates on proper safety behaviors and environmental/regulatory processes to include execution of Handling Hazardous Materials (HHM) program and Store Readiness Checklist (SRC) process. Direct Manager/Direct Reports: This Position typically reports to the Regional Asset Protection Manager This Position has 5-8 Direct Reports Travel Requirements: Typically requires overnight travel 5% to 20% of the time. Physical Requirements: Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds). Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be 18 years of age or older Must be legally permitted to work in the United States Preferred Qualifications: Working knowledge of Microsoft Office Suite Working knowledge of presentation software (e.g., Microsoft PowerPoint) Demonstrated ability to collaborate and work effectively with cross-functional teams Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers Excellent written and verbal communication skills Licensure/certification to comply and requirement that varies by location Minimum Education: The knowledge, skills and abilities typically acquired through the completion of an associate's degree program or equivalent degree in a field of study related to the job. Preferred Education: Minimal or no educational requirement for this job. Minimum Years of Work Experience: 3 Preferred Years of Work Experience: No additional years of preferred Work Experience Minimum Leadership Experience: 3 Preferred Leadership Experience: 3 Certifications: 3+ years multi-unit retail AP experience Lead a team with a focus of external/internal theft Conducting internal investigations to include interviews Organized Retail Crime elements and law enforcement partnerships Utilization/management of physical security and investigations systems (CCTV, Alarm, Exception Based Reporting) LPC/LPQ Certification Be able to work a flexible retail schedule, position includes supporting multi store locations. Competencies: Decision Quality Builds Effective Teams Situational Adaptability Communicates Effectively Develops Talent Drives Results Financial Acumen Manages Conflict

District Asset Protection Manager

Alliance Ground International

Job Description: The Ramp Manager is responsible for overseeing all ramp operations, ensuring the safe, efficient, and timely handling of aircraft on the ground. This role involves managing ramp teams, coordinating resources, and ensuring compliance with aviation safety and operational standards. Ideal candidates will have at least one year of ramp managing experience. Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry. Job Responsibilities: Manage and supervise ramp operations, including aircraft arrival, departure, and turnaround activities. Oversee the team of ramp agents, ensuring efficient performance and adherence to safety protocols. Coordinate the use of ground support equipment, ensuring all equipment is properly maintained and utilized. Monitor operational performance and implement improvements to enhance efficiency and reduce delays. Ensure compliance with aviation safety standards, regulations, and company policies. Communicate with flight crews, ground operations, and other departments to ensure smooth operations. Prepare and present reports on ramp operations, safety audits, and staffing requirements. Safety, Security and Compliance: All AGI Team members have a responsibility and duty while at work to: Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work. Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company. Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons. Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security. Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures. Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures. Fully understand AGI Health &amp; Safety and Security policies. Attend training courses as may be required by AGI. Qualifications and Skills Physical Requirements: Must be able to lift up to 70 pounds in confined spaces. Must be able to stand, lift, bend, push and pull for extended periods of time. Must be willing to work outside in all types of weather and elevated noise levels within the airport environment Education: Bachelor&rsquo;s degree in aviation, Logistics, or a related field preferred. If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001. Experience: 5+ years of experience in ground handling or aviation operations, with at least 2 years in a managerial role. Skills: Strong leadership, communication, and organizational skills; ability to manage teams in high-pressure environments. Knowledge: In-depth knowledge of ramp operations, aviation safety protocols, and ground support equipment. AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few. The successful AGI team member brings their &ldquo;A&rdquo; game every day with energy and enthusiasm, respect for their team, and the highest regard for safety! Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status. Pay: $70,000.00 - $75,000.00 per year Work Location: In person

Ground Ramp Manager

Position Purpose: The Collections Specialist will support our Pro Trade Credit program. In this role, you will manage a portfolio of commercial (B2B) accounts, acting as the primary point of contact for past-due customers. The goal is to recover outstanding revenue while maintaining positive relationships with our professional trade partners. Success in this role will be measured by timely recovery rates, customer satisfaction scores, and adherence to compliance standards, ensuring clear benchmarks for performance. The specialist will handle the full cycle of delinquency management from initial outreach and dispute resolution to negotiating payment plans and preparing accounts for legal escalation or lien actions when necessary. Throughout this process, you will also collaborate closely with departments such as Legal and Sales to ensure a holistic and coordinated approach to collections and account management. Key Responsibilities: 30% - Outreach &amp; Negotiation - Conduct high-volume outbound calls and emails to commercial customers with past-due balances. Negotiate payment commitments and follow up to ensure promises are kept. 30% - Account Reconciliation - Research and resolve billing discrepancies, missing purchase orders (POs), or proof-of-delivery (POD) disputes that are holding up payment. 10% - Documentation - Maintain detailed, legally defensible notes on all collection activities within the ERP/Credit software. 10% - Legal &amp; Lien Initiation - Identify accounts that have exhausted all internal collection efforts. Lien Actions: Monitor job-specific lien deadlines. Gather necessary documentation (invoices, contracts) to initiate the preliminary notice or lien filing process for review by the Credit Manager/Legal team. Referrals: Compile comprehensive credit files (notes, call logs, skip-tracing results) to package accounts for referral to third-party collection agencies or attorneys. 20% - Risk Management - Monitor aging reports weekly to identify high-risk accounts. Place accounts on &quot;Credit Hold&quot; according to company policy and communicate status changes to the Sales team. Direct Manager/Direct Reports: Position Reports to Sr. Manager, Trade Credit. Position has 0 direct reports Travel Requirements: No travel required. Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles. Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: Working knowledge of Microsoft Office Suite. Demonstrated ability to collaborate and work effectively with cross-functional teams. Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers. Excellent written and verbal communication skills. 2+ years of experience in B2B collections, Accounts Receivable, or a related finance role. (Construction or Trade industry experience is a strong plus). Proficiency in Microsoft Excel (VLOOKUP, Pivot Tables), Power BI and experience with AR/Credit Systems (i.e., Bectran). Familiarity with fair debt collection practices and a general understanding of lien rights/bond claim laws is preferred, but not required (will train). Soft Skills: Strong negotiation skills with the ability to remain professional under pressure. Ability to distinguish between a customer with a temporary cash-flow issue vs. a bad debt risk. Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Minimum Years of Work Experience: 2 Preferred Years of Work Experience: No additional years of experience Minimum Leadership Experience: No previous leadership experience Preferred Leadership Experience: No additional years of previous leadership experience Certifications: None Competencies: Action Oriented Collaborates Drives Engagement Communicates Effectively Customer Focus Drives Results Manages Conflict

Collections Specialist-2

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