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program manager

Zones

<div>Description 
 
Company Overview: 
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM 
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. 
Position Overview: 
The Program Manager of Global Service Partners is a strategic role responsible for overseeing partner management and governance across the organization&rsquo;s global service delivery network. This position acts as the primary point of contact and &ldquo;quarterback&rdquo; for all service delivery partner engagements, ensuring alignment with the organization&rsquo;s strategic objectives and operational excellence. The role requires collaboration with senior leaders at partner organizations, internal stakeholders, and cross-functional teams to drive performance, innovation, and continuous improvement. 
What you&rsquo;ll do as the Program Manager: 
Employees employed in the role of Program Manager shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making. 
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
1. Partner Relationship Management<ul><li>
Develop and nurture strong, collaborative relationships with senior leaders at service delivery partner organizations.</li><li>
Serve as the primary liaison and point of escalation for all partner-related issues, ensuring prompt resolution and maintaining trust.</li><li>
Establish regular communication cadences, including strategic reviews, performance updates, and business planning sessions with partners.</li></ul> 
2. Governance and Compliance<ul><li>
Define and implement robust governance frameworks for partner engagements, ensuring adherence to contractual agreements, service-level agreements (SLAs), and compliance standards.</li><li>
Monitor partner performance against defined KPIs and SLAs, providing actionable insights and driving accountability.</li><li>
Ensure alignment of partner activities with the organization&rsquo;s goals, values, and policies.</li></ul> 
3. Strategic Alignment and Collaboration<ul><li>
Act as a strategic advisor to senior leadership, providing insights on partner capabilities, risks, and opportunities.</li><li>
Collaborate with internal teams, including Service Delivery, IT, Procurement, and Finance, to ensure seamless integration and execution of partner-delivered services.</li><li>
Facilitate joint business planning and innovation initiatives with partners to identify new growth opportunities and enhance service offerings.</li></ul> 
4. Operational Excellence<ul><li>
Lead the development and execution of strategies to optimize partner performance and ensure high-quality service delivery.</li><li>
Identify and implement best practices, process improvements, and tools to enhance partner management effectiveness.</li><li>
Oversee issue resolution, risk management, and contingency planning to minimize disruptions and ensure continuity.</li></ul> 
5. Reporting and Analytics<ul><li>
Establish and maintain dashboards and reporting mechanisms to provide visibility into partner performance, trends, and areas for improvement.</li><li>
Present regular updates to executive leadership on the status of partner relationships and key initiatives.</li></ul> 
Qualifications:<ul><li>
Bachelor&rsquo;s degree in Business Administration, Supply Chain Management, or a related field; MBA or equivalent preferred.</li><li>
5+ years of experience in partner management, service delivery, or a similar Program Management role within a global organization.</li><li>
Proven track record of managing complex, global partner relationships and driving results in a matrixed environment.</li><li>
Exceptional communication, negotiation, and interpersonal skills, with the ability to influence and build trust with senior stakeholders.</li><li>
Strong analytical and problem-solving skills, with experience in performance management and governance frameworks.</li></ul> 
Competencies:<ul><li>
Strategic Thinking: Ability to align partner strategies with organizational objectives.</li><li>
Leadership: Demonstrated ability to lead cross-functional teams and inspire high performance.</li><li>
Relationship Management: Skilled in building and maintaining strong, collaborative relationships.</li><li>
Results Orientation: Proven ability to deliver measurable outcomes in complex environments.</li><li>
Cultural Sensitivity: Experience working in diverse, global settings with an understanding of cultural nuances.</li></ul> 
Zones offers a comprehensive Benefits package 
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym. 
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career. 
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy. 
Shift Timings: 8:00 PM to 5:00 AM (Pakistan Time)</div>

Program Manager

Tether Operations Limited

<div>Join Tether and Shape the Future of Digital Finance
At Tether, we&rsquo;re not just building products, we&rsquo;re pioneering a global financial revolution. Our cutting-edge solutions empower businesses&mdash;from exchanges and wallets to payment processors and ATMs&mdash;to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance: Our innovative product suite features the world&rsquo;s most trusted stablecoin, USDT, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that&rsquo;s just the beginning:
Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET, our flagship app that redefines secure and private data sharing.
Tether Education: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you&rsquo;re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We&rsquo;ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
This role is integral to the Product &amp; Engineering Performance Management Team, serving as a critical support function for maintaining operational excellence across the Engineering and Product departments. Your work will be vital in maintaining the operational workflows that provide executive leadership with clear visibility into team performance, potential risks, and financial adherence.
Responsibilities<ul><li>
Data Maintenance &amp; Reporting: Assist in the rigorous tracking of engineering and product team performance by updating dashboards and verification logs.</li><li>
Documentation Management: Maintain and organize operational standards, coordination protocols, and technical standards within Confluence to ensure department-wide visibility.</li><li>
OKR Support: Provide administrative support in the tracking and reporting of OKRs on the agreed-upon cadence.</li><li>
Hiring Coordination: Update and monitor the hiring pipeline data to ensure the leadership team has an accurate view of candidate influx and resource needs.</li><li>
Audit Assistance: Support in-depth due diligence by gathering necessary data and documentation to verify that teams are functioning as intended.</li><li>
Financial Tracking Support: Assist in overseeing budget spreadsheets and expenditure logs to help identify potential cost overruns or inefficiencies.</li></ul><ul><li>
Minimum of 2+ years of experience in a high-impact role focused on operations or administrative support, with demonstrated success working in fast-paced and dynamic environments.</li><li>
Exceptional communication skills and the ability to work effectively within a team reporting to executive leadership.</li><li>
Proficiency in Confluence and Jira for process verification and visibility.</li><li>
Analytical mindset with a proven ability to identify and surface potential delays or risks.</li></ul>
Important information for candidates 
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:<ul><li>
Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/</li><li>
Verify the recruiter&rsquo;s identity. All our recruiters have verified LinkedIn profiles. If you&rsquo;re unsure, you can confirm their identity by checking their profile or contacting us through our website.</li><li>
Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.</li><li>
Double-check email addresses. All communication from us will come from emails ending in @tether.to or @tether.io</li><li>
We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.</li></ul>
When in doubt, feel free to reach out through our official website.</div>

Program Manager Associate (100% Remote Worldwide)

Convo

<div>
 
 Job Overview
 
 
 
 We are seeking an experienced Project / Delivery Manager to lead the execution, coordination, and delivery governance of a large-scale Retail Execution Platform. This role is critical in ensuring that the program moves from planning through build, stabilization, go-live, and hypercare with strong control, transparency, and delivery discipline.
 
 
 The ideal candidate will be responsible for driving delivery across multiple workstreams, managing interdependencies, tracking milestones, mitigating risks, and ensuring that teams remain aligned to agreed timelines and scope boundaries. This is a highly cross-functional role requiring close coordination with product, engineering, architecture, SAP, integration, QA, infrastructure, and business stakeholders. The successful candidate will bring strong program execution skills, a structured delivery mindset, and the ability to manage complexity across platform, application, and enterprise integration layers.
 
 
 
 Key Responsibilities
 
 
 
 
 Delivery Planning and Execution Governance
 
 
 
 <ul>
 <li>
 Own overall delivery planning and execution governance for the Retail Execution Platform.
 </li>
 <li>
 Establish and manage the delivery cadence across squads, workstreams, and external dependencies.
 </li>
 <li>
 Drive structured program tracking with clear reporting on progress, risks, blockers, decisions, and milestone health.
 </li>
 <li>
 Ensure work is executed in line with agreed timelines, sequencing, and phase objectives.
 </li>
 <li>
 Maintain momentum across the delivery lifecycle from initial readiness through go-live and stabilization.
 </li>
 <li>
 Define and govern sprint rhythms, delivery checkpoints, and reporting mechanisms across teams.
 </li>
 <li>
 Ensure planning, execution, and review cycles are operating consistently and effectively.
 </li>
 <li>
 Track delivery commitments against sprint and milestone plans, highlighting slippage and corrective actions.
 </li>
 <li>
 Support teams in maintaining realistic but disciplined execution plans.
 </li>
 <li>
 Promote delivery predictability through transparent planning and proactive issue management.
 
 
 </li>
 </ul>
 
 Risk, Dependency, and Issue Management
 
 
 
 <ul>
 <li>
 Build and operate a robust framework for identifying, tracking, and managing delivery risks.
 </li>
 <li>
 Proactively manage cross-team dependencies across product, frontend, backend, middleware, SAP, identity, data, and testing teams.
 </li>
 <li>
 Escalate risks early and drive mitigation planning with clear ownership and timelines.
 </li>
 <li>
 Monitor critical path items and ensure dependency bottlenecks are surfaced before they impact delivery.
 </li>
 <li>
 Maintain an active view of program health with particular focus on readiness blockers and coordination risks.
 </li>
 <li>
 Protect delivery against uncontrolled scope changes and unplanned additions.
 </li>
 <li>
 Ensure teams are executing against approved scope and phase commitments.
 </li>
 <li>
 Work closely with product and engineering leads to prevent feature creep and preserve release focus.
 </li>
 <li>
 Challenge requests that introduce delivery risk, timeline pressure, or unnecessary complexity.
 </li>
 <li>
 Maintain strong governance around change impacts, delivery trade-offs, and release boundaries.
 
 
 </li>
 </ul>
 
 Cross-Functional Coordination
 
 
 
 <ul>
 <li>
 Coordinate across all major functions involved in platform delivery, including product, engineering, architecture, SAP, integration, QA, DevOps, and business stakeholders.
 </li>
 <li>
 Facilitate program workshops, alignment sessions, planning meetings, readiness reviews, and issue-resolution forums.
 </li>
 <li>
 Ensure all teams have clarity on what they own, how their work connects, and when their deliverables are needed.
 </li>
 <li>
 Drive collaboration across teams working on tightly coupled platform components.
 </li>
 <li>
 Act as the operational backbone of the program by keeping stakeholders aligned and execution moving.
 
 
 </li>
 </ul>
 
 Environment and Readiness Management
 
 
 
 <ul>
 <li>
 Ensure delivery environments, access prerequisites, and foundational setup are in place ahead of key build and testing phases.
 </li>
 <li>
 Coordinate readiness across non-functional areas required for successful execution.
 </li>
 <li>
 Track whether dependencies such as system access, integration touchpoints, test environments, and deployment prerequisites are available on time.
 </li>
 <li>
 Reduce delivery friction by resolving readiness gaps early.
 </li>
 <li>
 Partner with technical teams to ensure the program is not delayed by avoidable environment or setup issues.
 
 
 </li>
 </ul>
 
 Integration and Enterprise Coordination
 
 
 
 <ul>
 <li>
 Manage delivery coordination across SAP and adjacent enterprise integration points.
 </li>
 <li>
 Track timelines and readiness for integrations, middleware dependencies, authentication layers, and system connectivity.
 </li>
 <li>
 Ensure enterprise system coordination does not become a hidden blocker to platform delivery.
 </li>
 <li>
 Monitor external system dependencies and maintain visibility into risks related to upstream and downstream readiness.
 </li>
 <li>
 Support teams in sequencing work realistically where platform functionality depends on enterprise enablement.
 </li>
 <li>
 Lead program governance during go-live and immediate post-launch support.
 </li>
 <li>
 Track production performance, incident trends, service levels, and business-critical KPIs during hypercare.
 </li>
 <li>
 Coordinate issue triage and resolution across delivery and support teams.
 </li>
 <li>
 Ensure transition from implementation mode to steady-state support is planned, documented, and controlled.
 </li>
 <li>
 Drive post-implementation reviews and capture lessons learned to improve future phases and releases.
 
 
 </li>
 </ul>
 
 Stakeholder Reporting and Communication
 
 
 
 <ul>
 <li>
 Provide clear and executive-friendly reporting on platform readiness, milestone health, delivery risks, and escalation items.
 </li>
 <li>
 Communicate status in a way that supports timely decisions and removes ambiguity.
 </li>
 <li>
 Ensure all stakeholders understand what is on track, what is at risk, and what actions are required.
 </li>
 <li>
 Manage communication across both leadership and working-team levels.
 </li>
 <li>
 Serve as a reliable point of coordination for program-level execution matters.
 
 
 </li>
 </ul>
 
 Candidate Profile
 
 
 
 The ideal candidate is a highly organized and execution-focused delivery leader with experience managing complex enterprise platform programs involving multiple teams, integration layers, and tight coordination cycles.
 
 
 
 You Are Someone Who
 
 
 
 <ul>
 <li>
 can bring structure and delivery discipline to a cross-functional program
 </li>
 <li>
 knows how to manage dependencies across business and technical teams
 </li>
 <li>
 is strong at milestone tracking, escalation management, and delivery reporting
 </li>
 <li>
 can protect timelines and scope without creating unnecessary bureaucracy
 </li>
 <li>
 is comfortable operating in environments with enterprise systems, platform components, and multiple workstreams
 </li>
 <li>
 can guide a program through build, testing, release, go-live, and hypercare with confidence
 
 
 </li>
 </ul>
 
 Required Experience
 
 
 
 <ul>
 <li>
 5+ years of experience in Project/Program Management, or Delivery Management.
 </li>
 <li>
 Proven track record of delivering complex enterprise technology programs across multiple teams and functions.
 </li>
 <li>
 Experience managing Agile delivery models, sprint governance, milestone tracking, and release planning.
 </li>
 <li>
 Strong experience in dependency management, risk governance, and executive reporting.
 </li>
 <li>
 Experience working with enterprise platforms involving integration-heavy landscapes.
 </li>
 <li>
 Demonstrated ability to lead delivery across product, engineering, QA, architecture, and business stakeholders.
 </li>
 <li>
 Experience managing go-live, hypercare, and transition to support for enterprise applications.
 
 
 </li>
 </ul>
 
 Preferred Experience
 
 
 
 <ul>
 <li>
 Experience delivering retail execution, sales force automation, field operations, CRM, order management, or enterprise workflow platforms.
 </li>
 <li>
 Familiarity with SAP-connected delivery landscapes and enterprise integration programs.
 </li>
 <li>
 Experience in large SaaS or platform transformation programs with phased delivery models.
 </li>
 <li>
 Ability to operate effectively in fast-paced environments where delivery discipline and coordination are critical.
 </li>
 </ul>
</div>

Senior Project Manager

<div>Description 
 
 
Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview:
The Senior Project Manager is responsible for leading enterprise-wide programs and multi-project portfolios across the full project lifecycle. This role provides strategic direction, execution governance, and senior-level stakeholder alignment to ensure initiatives are delivered in line with organizational objectives, operational priorities, and customer commitments. The Senior Project Manager operates with a high degree of autonomy, serving as a trusted partner to leadership while driving consistency, discipline, and continuous improvement across delivery teams
What you&rsquo;ll do as a Senior Project Manager:
Employees employed in the role of Senior Project Manager shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Own and lead large-scale, enterprise programs and portfolios spanning multiple workstreams, teams, 
and functional areas.</li><li>
Define program strategy, delivery approach, success criteria, and governance models aligned to 
business and customer outcomes.</li><li>
Act as a strategic partner to executive and senior stakeholders, providing recommendations, trade-off 
analysis, and forward-looking insights to support decision-making.</li><li>
Provide functional leadership and mentorship to project managers and cross-functional teams; 
establish delivery standards, best practices, and execution discipline across the PMO.</li><li>
Ensure executive-level visibility into program health, risks, dependencies, milestones, and customer 
impact through concise, insight-driven reporting.</li><li>
Proactively identify and manage enterprise risks, cross-functional dependencies, and systemic issues; 
develop mitigation and contingency strategies to protect delivery outcomes.</li><li>
Drive continuous improvement initiatives across service delivery, operations, and project 
management practices to improve efficiency, quality, and customer experience.</li><li>
Partner closely with service delivery, supply chain, TSC, and operational stakeholders to ensure 
readiness, alignment, and issue resolution across the delivery lifecycle.</li><li>
Support complex customer environments by ensuring alignment between contractual commitments, operational execution, and stakeholder expectations.</li></ul>
Required Qualifications:<ul><li>
8&ndash;10+ years of progressive experience in project and program management within enterprise, services, or multi-customer environments.
</li><li>Demonstrated success leading large, complex programs and portfolios with multiple stakeholders and interdependencies.
</li><li>Strong leadership and influence skills, with the ability to drive alignment across senior stakeholders and cross-functional teams.
</li><li>Deep understanding of service delivery operations, SLA-driven environments, and end-to-end execution models.
</li><li>Advanced proficiency with Smartsheet, Excel, PowerPoint, and Dynamics 365 CE (or equivalent enterprise tools).
</li><li>Strong analytical and problem-solving capabilities; ability to operate effectively in ambiguous and fast-paced environments.
</li><li>PMP, PgMP, ITIL, or equivalent project management certification preferred.
</li><li>Bachelor&rsquo;s degree required; Master&rsquo;s degree preferred.</li></ul>
Leadership Expectations:<ul><li>
Acts as a role model for delivery excellence, accountability, and professional conduct within the PMO and broader organization.</li><li>
Demonstrates sound judgment, ownership, and accountability in high-impact, high-visibility initiatives</li><li>
Builds trust and credibility with internal teams, customers, and leadership through transparency, consistency, and results.</li><li>
Continuously seeks opportunities to elevate delivery maturity, standardization, and execution quality across the organization</li></ul>
Zones offers a comprehensive Benefits package
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
Shift Timings: 8:00 PM to 5:00 AM (Pakistan Time)</div>

Sr. Project Manager

Zones IT Solutions

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 The ideal candidate possesses intellectual curiosity, creativity, strong problem-solving skills, excellent communication skills, and an ability to influence business and technical leaders in a dynamic environment as well as a strong desire to contribute to Zones&rsquo; continued success. This person will lead investigations into undefined areas, ambiguous requirements and will define scope, requirements and measurable deliverables that can be executed on using PMO principles. They create scope and execute initiatives by partnering with senior stakeholders (Partner and Product Management, Purchasing, Operations, IT, Finance, Sales) to understand and prioritize initiatives to improve organization performance. Improvement may constitute increased speed, enhanced efficiency, lower cost, higher revenue or a combination of all.
 
 
 
 What You&rsquo;ll Do As The Project Manager 2
 
 
 
 Employees employed in the role of Project Manager 2 shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.
 
 
 <ul>
 <li>
 Formulate strategy, plans and measurable objectives for programs and projects
 </li>
 <li>
 Demonstrable improvement of Key Process Indicators (KPIs) vs. baseline measurements developed as part of each project effort
 </li>
 <li>
 Timely completion of project initiatives Identify and drive demonstrable improvement of Key Process Indicators (KPIs) vs. baseline measurements developed as part of each project effort
 </li>
 <li>
 Successful management of project scope, budget and scheduled to ensure timely completion of program and project initiatives
 </li>
 <li>
 Ensure that 100% of all tasks are resolved within appropriate time constraints through proper task management
 </li>
 <li>
 Provide weekly status report depicting:
 </li>
 <li>
 Service engagements
 </li>
 <li>
 Resource Utilization
 </li>
 <li>
 Project Status
 </li>
 <li>
 Risks
 </li>
 <li>
 Issue Mitigation
 </li>
 <li>
 Portfolio Status
 </li>
 <li>
 Timely completion of project initiatives
 </li>
 <li>
 Effective project communications with multiple stakeholders, teams and executive management
 
 
 </li>
 </ul>
 
 Education/Certification
 
 
 
 What you will bring to the team:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree required; MBA preferred.
 </li>
 <li>
 PMP, ITIL or equivalent Certification preferred.
 
 
 </li>
 </ul>
 
 Required Experience
 
 
 
 <ul>
 <li>
 5 plus years of experience in program/ project management, process engineering or strategy within a technology or operations environment
 </li>
 <li>
 Leadership skills: must have experience leading a portfolio of programs, multiple projects and teams.
 </li>
 <li>
 Ability to take ambiguous requirements, conduct investigation and develop strategy.
 </li>
 <li>
 Problem solving skills: must be able to identify risks and develop actionable mitigation plans
 </li>
 <li>
 Analytical skills: must be highly analytical with experience in using objective data to drive strategic recommendations.
 </li>
 <li>
 Communications skills: must be able to concisely explain complex issues, communicate well in writing and verbally, and be able to build strong working relationships across all levels of the organization, including remote areas.
 </li>
 <li>
 Intellectual curiosity: must possess a desire to understand why/how things work vs. simply completing the task at hand.
 </li>
 <li>
 Knowledge of and experience using Project Management Software
 </li>
 <li>
 Possesses strong Microsoft Office skills including Excel, Word, Outlook and PowerPoint
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
 
 
 Job timings: 7:00PM &ndash; 4:00AM (Pk time)
</div>

Project Manager 2

<div>
 
 About The Role
 
 
 
 The Manager &ndash; Cybersecurity will support and drive AIOAPP's cybersecurity strategy by coordinating key security initiatives, ensuring timely execution of security tasks across departments, and maintaining consistent communication with
 
 management
 
 . This role focuses on
 
 program oversight, cross-functional coordination, compliance support, and proactive risk reporting
 
 , rather than deep hands-on technical execution.
 
 
 The ideal candidate excels at
 
 project management, stakeholder communication, decision support,
 
 and can ensure security programs move forward smoothly while escalating issues and risks to leadership when required.
 
 
 
 What will be Your Responsibilities?
 
 
 
 
 
 Cybersecurity Program &amp; Project Management
 
 
 
 
 <ul>
 <li>
 Drive execution of cybersecurity roadmap activities with cross-functional teams (IT, DevOps, Engineering etc).
 </li>
 <li>
 Track project deliverables, gaps, timelines, and dependencies across all security initiatives.
 </li>
 <li>
 Prepare executive dashboards, project trackers, and weekly status reports for leadership.
 </li>
 <li>
 Highlight blockers, risks, and issues to management promptly, ensuring accountability.
 
 
 </li>
 </ul>
 
 
 Governance, Risk &amp; Compliance
 
 
 
 
 <ul>
 <li>
 Coordinate closely with the Head of GRC to support implementation and maintenance of ISO 27001:2022, SOC 2 Type 2, PCI DSS, and internal security governance programs.
 </li>
 <li>
 Support compliance evidence collection, audit readiness, documentation, and follow-ups.
 </li>
 <li>
 Assist with vendor security assessments, asset and access governance, and policy lifecycle activities.
 </li>
 <li>
 Track remediation items, risk treatment plans, and policy compliance across departments.
 </li>
 <li>
 Communicate security gaps and audit observations to leadership and follow up on closure.
 
 
 </li>
 </ul>
 
 
 Security Operations Coordination
 
 
 
 
 <ul>
 <li>
 Coordinate SOC activities, ensuring timely investigation, closure, and documentation of security alerts and incidents.
 </li>
 <li>
 Support communication between SOC team, IT, and engineering for incident response actions.
 </li>
 <li>
 Validate that RCA, corrective actions, and security enhancement plans are properly tracked.
 </li>
 <li>
 Support reporting on SOC KPIs, incident trends, and risk observations.
 
 
 </li>
 </ul>
 
 
 Application Security &amp; VAPT Oversight
 
 
 
 
 <ul>
 <li>
 Coordinate vulnerability management tasks and VAPT cycles with internal and external teams.
 </li>
 <li>
 Track vulnerability remediation timelines and enforce resolution SLAs with engineering leads.
 </li>
 <li>
 Ensure secure SDLC checkpoints, security approvals, and risk exceptions are documented.
 
 
 </li>
 </ul>
 
 
 Communication &amp; Stakeholder Engagement
 
 
 
 
 <ul>
 <li>
 Act as a central point of coordination for cybersecurity-related activities across the organization.
 </li>
 <li>
 Conduct regular sync-ups with stakeholders and organize review meetings with leadership.
 </li>
 <li>
 Communicate security initiatives, key risks, and compliance status in structured formats.
 
 
 </li>
 </ul>
 
 
 Awareness, Training &amp; Culture
 
 
 
 
 <ul>
 <li>
 Coordinate information security awareness initiatives, phishing campaigns, and training schedules.
 </li>
 <li>
 Promote cybersecurity accountability across departments and reinforce security-first practices.
 
 
 </li>
 </ul>
 
 What are we looking for, and what does it require to be the right fit for this role?
 
 
 
 <ul>
 <li>
 Bachelor's or Master's degree in Cybersecurity, Information Security, Computer Science, or related field.
 </li>
 <li>
 6&ndash;10 years of experience in cybersecurity, governance, or IT leadership roles.
 </li>
 <li>
 Strong background in security program coordination, audit support, and project delivery.
 </li>
 <li>
 Understanding of security operations, incident management, and vulnerability management processes.
 </li>
 <li>
 Knowledge of ISO 27001, SOC 2, PCI DSS, NIST CSF, secure SDLC concepts, and cloud environments.
 
 
 </li>
 </ul>
 
 Nice To Haves
 
 
 
 <ul>
 <li>
 Governance &amp; Management: CISA, CISM, CISSP
 </li>
 <li>
 Security Ops Awareness: CySA+, GCIH (good to have)
 </li>
 <li>
 Pen-Testing Awareness: CEH, OSCP (understanding, not mandatory)
 
 
 </li>
 </ul>
 
 Why Join AIO?
 
 
 
 Our mission is to revolutionize the US restaurant industry by providing a comprehensive and fully integrated solution that empowers restaurant owners to efficiently manage all aspects of their business. Our platform combines our patented AI technology with unparalleled customer support to help owners increase revenue, reduce costs, and improve their overall profit margins.
 
 
 We believe that restaurants should be able to focus on delivering exceptional dining experiences to their customers, without the added stress of managing complex and disparate systems. That's why we offer an All-In-One super app platform for all their needs, from front-of-the-house operations like ordering, payment, marketing, and rewards, to back-of-the-house management like inventory, staff, and financials.
 
 
 We are laser focused on becoming a significant player in the $55 billion restaurant tech SaaS market. You will be a part of a world class, up-and-coming Silicon Valley funded startup.
</div>

Manager - Cybersecurity

<div>Description 
 
 
Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview:
Responsible for planning and overseeing project completion on time, on scope and on budget. Strong problem-solving skills, excellent communication skills, and an ability to influence business and technical leaders in a dynamic environment are required.
Project Manager I will scope and execute initiatives by partnering with client team and internal stakeholders to understand and prioritize initiatives to improve organization performance. Improvement may constitute increased speed, enhanced efficiency, lower cost, higher revenue or a combination of all.
What you&rsquo;ll do as the Project Manager 1:
Employees employed in the role of Project Manager 1 shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.
Project Management<ul><li>
Lead project onboarding according to project scope and SOW documentation</li><li>
Coordinate engagement of resources and subject matter experts across various organizational functions for Project Startup</li><li>
Gather project requirements and develop project Playbooks and SOPs</li><li>
Obtain requirements for Bill of Materials (BOM) development</li><li>
Gather rollout schedule and document SLA requirements</li><li>
Drive all project requirements such as project changes, product lead time, rollout requirements through IntelliPlan.</li><li>
Define, track and report on specific measurable outcomes for projects</li><li>
Define inventory requirements based on schedule and work with Supply Chain on lead time and schedule of inventory arrival</li><li>
Responsible for all aspects of project billing including services.</li></ul>
Client Support<ul><li>
Build strong relationships with customer operations stakeholders. Be the main point of contact for customer operational requirements.</li><li>
Schedule internal and external daily/weekly cadence meetings</li><li>
Meet with client stakeholders regarding project status and changes</li><li>
Obtain client schedule and deployment signoff</li><li>
Manage deployment and schedule changes, adjust schedule and inventory changes accordingly in IntelliPlan</li><li>
Coordinate invoicing of inventory according to contractual agreements (MSA, MISA, SOW)</li><li>
Communicate changes with client and manage escalations as required</li><li>
Gather reporting requirements and develop custom reporting as needed</li><li>
Gather client requirements for nterprise and ensure client set for ITAD and Depot projects</li><li>
Manage scope changes and develop Project Change Requests (PCR) based on scope requirements. Including additional costs and SLA&rsquo;s</li></ul>
IntelliPlan<ul><li>
Complete project toolkit for IntelliPlan</li><li>
Input project deployment schedule and BOM requirements into IntelliPlan</li><li>
Ensure product lead times are loaded and maintained by Supply Chain</li><li>
Ensure product availability in accordance to schedule; monitor schedule in IntelliPlan</li><li>
Coordinate deployment rollout with TSC for TSC readiness against schedule</li><li>
Manage and communicate schedule changes, adjust schedule and inventory changes accordingly in IntelliPlan</li><li>
Gather stock standards requirements and input forecast into IntelliPlan</li></ul>
Inventory Management<ul><li>
With customer, define product standards and forecast requirements</li><li>
Define Inventory requirements for project rollouts</li><li>
Set safety stock threshold</li><li>
Manage inventory levels against forecast and safety stock and adjust as needed</li><li>
Manage inventory levels against project schedule and adjust as needed</li><li>
Work with Supply Chain to adjust inbound inventory levels according to project schedule</li><li>
Work with Supply Chain to manage OEMs when product is available ahead of schedule</li><li>
Invoice customer on receipt and convert inventory to client owned according to MSA, MISA and SOW</li><li>
Update BOM to include SKU changes from Zones owned SKU to Client Owned SKUs</li></ul>
Implementation<ul><li>
Responsible for project turnover and start-up to project delivery stakeholders. Coordinate engagement of partner resources and subject matter experts across multiple projects &amp; organizational functions</li><li>
Coordinate order entry and order management in CRM based on IntelliPlan outputs</li><li>
Manage issues and decisions to timely resolution. Communicate with senior management teams to escalate/resolve project conflicts &amp; needs</li><li>
Formulate plans to communicate and implement approved changes for the best return on investment</li><li>
Accountable for SLA deliverables according to project scope as documented in Statements of Wok</li><li>
Responsible for project closeout and reporting on project health and risks. Formulate and summarize findings as well-organized presentations to senior management; effectively summarize key information (e.g. cost savings, risk, efficiency improvements, accountability metrics, etc.)</li></ul>
What you will bring to the team:
Education/Certification:<ul><li>
Bachelor&rsquo;s degree in Business or a related field.</li><li>
PMP; ITIL Certification or equivalent preferred.</li></ul>
Required Experience:<ul><li>
2 - 5 years of experience in program/ project management, process engineering or strategy within a technology or operations environment</li><li>
Experience in Supply Chain and Inventory Management is preferable</li><li>
Leadership skills: must have experience leading multiple projects and teams simultaneously</li><li>
Problem-solving skills: must be able to identify risks and develop actionable mitigation plans</li><li>
Analytical skills: must be highly analytical with experience in using objective data to drive strategic recommendations</li><li>
Communications skills: must be able to concisely explain complex issues, communicate well in writing and verbally, and be able to build strong working relationships across all levels of the organization, including remote areas</li><li>
Intellectual curiosity: must possess a desire to understand why/how things work vs. simply completing the task at hand</li><li>
Knowledge of and experience using Project Management Software</li><li>
Possesses strong Microsoft Office skills including Excel, Word, Outlook and PowerPoint</li></ul>
Zones offers a comprehensive Benefits package
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
Job timings: 8:00PM &ndash; 5:00AM (Pk time) 
#LI-MA1</div>

Project Manager 1

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