program manager

OpenAI

About the Team
 
OpenAI is building the infrastructure foundation for the next generation of AI. The Data Center Engineering team defines the strategy, reference architectures, technical requirements, and delivery standards for the large-scale data centers that support OpenAI research, products, and infrastructure partners.
 
As a Data Center Infrastructure Engineering Program Manager, you will help turn complex infrastructure strategy into executable programs across electrical, mechanical, controls, network, hardware, construction, commissioning, deployment, and operations workstreams. You will partner with research, hardware engineering, data center engineering, site development, supply chain, security, EHS, finance, legal, operations, and external delivery partners to bring OpenAI's infrastructure vision to life.
 
About the Role
 
We are looking for an Engineering Program Manager (EPM) to lead assigned infrastructure programs focused on production and non-production network integration, controls coordination, and the design and deployment of data hall or whitespace facilities.
 
The EPM will support functional Directly Responsible Individuals (DRIs) across network, controls, structural, electrical, and mechanical disciplines. Key responsibilities include coordinating assigned workstreams and program controls, maintaining risks and interfaces, and supporting readiness within the network and data hall deployment track.
 
The ideal candidate thrives on bringing structure to complex environments characterized by ambiguous technical requirements, large partner ecosystems, tight deadlines, and high operational stakes. This individual must be adept at keeping teams aligned on decisions, risks, dependencies, schedules, and readiness criteria, and escalating gaps or decision points when needed.
 
Candidates should have a proven track record of managing technically challenging engineering programs across major lifecycle phases, including design, validation, procurement, construction, commissioning, deployment, and operational handoff.
 
Key Responsibilities
 
Translate assigned infrastructure goals into clear workstream charters, scopes, milestones, owners, decision points, success metrics, resourcing assumptions, and execution plans.
 
​​Build and maintain integrated execution plans for assigned programs covering network, controls, data hall design, whitespace deployment, commissioning preparation, and deployment readiness.
 
Support coordination across network, controls, structural, electrical, mechanical, hardware integration, construction, commissioning, and operations teams.
 
Work with third-party design teams to define design milestones from concept through detailed design, including basis-of-design development, requirements tracking, design reviews, technical comment resolution, change management, and release readiness.
 
Maintain the dependency map, issue log, risk register, action tracker, and decision log for assigned network and data hall workstreams.
 
Coordinate design and review milestones for network rooms, non-production network services, OT / IT interface points, rack deployment assumptions, telemetry interfaces, controls dependencies, and data hall deployment packages.
 
Track building-level network and support-space interfaces such as MPOE, MMR, Network Core, WAN, support rooms, and associated handoff points where they affect assigned programs.
 
Support the network and controls DRIs by organizing reviews, resolving cross-discipline gaps, surfacing decisions, and keeping partner deliverables aligned to schedule.
 
Manage partner and vendor deliverables such as submittals, interface packages, installation assumptions, turn-up plans, readiness evidence, field issue logs, and corrective action tracking.
 
Drive readiness tracking for assigned 1P, 3P, colo, and selected CSP programs, including bring-up sequencing, installation readiness, access dependencies, maintenance windows, and first-use criteria.
 
Prepare clear status updates, dashboards, and executive-ready summaries for the Industrial Compute lead and project stakeholders.
 
Capture lessons learned from deployment and handoff activities and feed them back into playbooks, standards, and interface definitions.
 
Qualifications
 
Extensive experience in engineering program management, technical program management, mission-critical infrastructure delivery, data center deployment, or comparable complex execution environments, typically gained through 10+ years of relevant work or equivalent depth of experience.
 
Proven ability to operate within ambiguous, cross-functional engineering programs with shifting requirements, urgent timelines, and high-stakes operational risk, driving from concept through design, validation, procurement, construction, commissioning, deployment, and operations.
 
Proven experience coordinating cross-functional programs that include network, controls, mechanical, electrical, structural, construction, commissioning, or operations participants.
 
Strong technical fluency in at least several of the following areas: data hall deployment, non-production network, production network interfaces, controls coordination, telemetry, rack deployment, mission-critical support spaces, and infrastructure handoff.
 
Experience building and maintaining integrated schedules, dependency maps, risk registers, decision logs, readiness trackers, and partner action plans.
 
Experience coordinating external partners, vendors, design firms, delivery teams, or operators in a multi-party infrastructure environment.
 
Ability to understand complex technical tradeoffs, ask strong questions, identify hidden dependencies, and help teams move toward clear decisions without needing to be the sole technical owner.
 
Excellent written and verbal communication skills, with the ability to produce crisp status reporting and drive action across matrixed teams.
 
Bachelor's degree in Engineering, Computer Science, Construction Management, Operations, Business, or a related technical or quantitative field, or equivalent practical experience.
 
Preferred Skills
 
Direct experience with hyperscale data centers, AI infrastructure, HPC environments, colocation, or partner-delivered data center programs.
 
Experience supporting high-density data hall or HAC-related design and deployment efforts.
 
Experience with non-production network and support-service readiness for large-scale infrastructure deployments.
 
Experience coordinating controls integration, network-room layouts, telemetry interfaces, rack deployment packages, or early operational handoff.
 
Comfort with technical documentation such as one-line diagrams, P&IDs, controls sequences, network diagrams, equipment specifications, interface control documents, telemetry schemas, test procedures, and commissioning scripts.
 
Familiarity with 1P, 3P, colocation, and cloud service provider delivery models and the differing owner-partner interface expectations in each.
 
Work Environment and Travel
 
This role may require periodic travel to data center campuses, manufacturing partners, equipment suppliers, laboratories, construction sites, commissioning activities, and partner program reviews.
 
The program manager should be comfortable working across office, lab, manufacturing, construction, and operating data center environments, including environments that require PPE, safety briefings, change-control discipline, and coordination with site operations.
 
Work may include time-sensitive escalations during design reviews, procurement, manufacturing validation, commissioning, startup, production deployment, vendor testing, operational readiness, or operational incidents.
 
About OpenAI
 
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
 
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
 
For additional information, please see
 
OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement
 
.
 
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
 
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through
 
this form
 
. No response will be provided to inquiries unrelated to job posting compliance.
 
We are committed to providing reasonable accommodations to applicants with disabilities.
 
OpenAI Global Applicant Privacy Policy
 
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
 
Compensation
 
$257K – $327K

Data Center Infrastructure Engineering Program Manager (Network and Whitespace)

Waymo

<div>SAN FRANCISCO, CALIFORNIA, UNITED STATES
FULL-TIME
LEGAL
4761</div>
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</div><div><div>Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver&mdash;The World's Most Experienced Driver&trade;&mdash;to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo&rsquo;s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.</div>
As part of Waymo's Legal team, you will work on the exciting legal issues surrounding our transformational autonomous driving technology and help drive our business lines forward from technology ideation through scaled commercial deployment. We partner with our public policy, safety, security and privacy experts to define transportation policy for the autonomous driving world to come, advising on regulatory changes that support and protect our users around the world. We collaborate with our engineering, product, strategy and operations teams to develop and protect our intellectual property portfolio and drive our corporate and commercial transactions. We ensure compliance with an increasingly complex and dynamic range of global regulations. And we anticipate, mitigate, and litigate high-profile and precedent-setting legal matters.

In this hybrid role, you will report to the Senior Program Manager, AV Compliance - Regulatory Response and Compliance Monitoring

You will:
<ul>
<li>Monitoring: Continuously track key metrics to gauge operational risk and effectiveness of AV compliance controls. This includes monitoring for new or changing Waymo, regulatory or internal business requirements.</li>
<li>Assessment: Assist in the execution of periodic, risk-based assessments of internal compliance controls, focusing on testing the design and operating effectiveness of those controls.</li>
<li>Regulatory Response: Lead or support the response to regulatory inquiries, investigations, and requests for information, including through drafting portions of external-facing reports and assisting in preparation for virtual presentations to regulators about sensitive events.</li>
<li>Quality Assurance: Assist lines-of-business with designing effective compliance controls, including data quality assurance systems that mitigate risk of non-compliance through incomplete or inaccurate data.</li>
<li>Partner with Compliance: Serve as a Subject Matter Expert (SME) for regulatory compliance requirements during third-party partner assurance activities.</li>
</ul>
You have:
<ul>
<li>Experience in Regulatory Compliance / Risk Frameworks: Demonstrated experience working with regulatory compliance or risk frameworks, with an understanding of how to interpret and apply regulations in a business context or how to make representations about business activities to a regulatory audience.</li>
<li>Data Analysis Proficiency (Excel / Google Sheets): Ability to use basic data analysis tools (such as Excel or Google Sheets) to analyze datasets, identify trends, catalog discrepancies, and support compliance activities.</li>
<li>Effective Collaboration: Proven ability to collaborate effectively with cross-functional partners to navigate challenging and ambiguous work streams in support of compliance objectives.</li>
<li>Process Evaluation and Issue Spotting: Experience in evaluating the effectiveness of business processes, proactively identifying potential compliance gaps, risks, or areas of non-conformance.</li>
<li>Process Improvement and Automation: Practical experience developing and implementing process improvements, such as through the design of automated monitoring or control systems to enhance compliance efficiency and effectiveness and through the use of artificial intelligence (AI) tools.</li>
<li>Responsiveness and Agility: Demonstrated experience in handling multiple ongoing projects or deliverables and ability to remain responsive and flexible in a fast-moving environment with tight deadlines.</li>
</ul>
We prefer:
<ul>
<li>Compliance Assessment Experience: Practical experience leading or supporting formal compliance assessments, including gathering evidence, performing gap analysis, and documenting findings.
</li>
<li>Tooling Development Collaboration: Prior experience working directly with engineering or development teams to define requirements and scope out the creation of internal compliance tools, monitoring systems, or automation solutions.
</li>
<li>SQL Experience: Proficiency in using SQL to query, analyze, and manipulate large datasets for compliance monitoring, investigation, or reporting purposes.
</li>
<li>External Report-Drafting Experience: Proven ability to create professional, accurate, and high-sensitivity written materials, such as reports, responses to regulators, or formal compliance documentation for external audiences.
</li>
<li>Project and Program Management Skills: Excellent organizational skills and a track record of successfully managing complex, cross-functional compliance projects, deliverables, and timelines from inception to completion.
</li>
<li>Personable: A high degree of emotional intelligence, demonstrating self-awareness, effective interpersonal communication, and a proactive, accountable, and supportive attitude within a team environment. Ability to defuse high-sensitivity discussions and create and preserve a collaborative, constructive dialog.
</li>
</ul>Travel Requirements:

Up to 5%<div><div> 
<div>
The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.

Waymo employees are also eligible to participate in Waymo&rsquo;s discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.
</div>
<div>Salary Range</div>
<div>$137,000&mdash;$169,000 USD</div></div></div></div></div></div></div>

Program Manager, AV Compliance - Regulatory Response and Compliance Monitoring

UDS Tecnologia

<div></div><div><div><h2 class="jobSectionHeader">Vagas para quem quer transformar neg&oacute;cios e sua carreira!</h2></div><div></div><div><div><div><h3 class="jobSectionHeader">
O que voc&ecirc; ir&aacute; encontrar</h3></div><div>
Preferred qualifications:
 Entrepreneurial spirit and team oriented
 Previous startup experience
 Desire to help build a unicorn</div></div><div><div><h3 class="jobSectionHeader">
Desej&aacute;vel</h3></div><div>
Minimum Qualifications:
 BA/BS degree or equivalent work experience in a technical field, computer science preferred
 5 years of program/project management experience and 3 years leading sprints
 Demonstrable expertise of agile methodology and frameworks like Scrum, Kanban, etc.
 Thrives in a highly collaborative, fast paced environment
 Solid understanding of agile metrics (tasks, backlog tracking, burndown metrics, velocity, user stories etc.) to analyze and improve sprint planning
 Ability to understand and represent both business and technology
 Excellent communications over phone, meetings or collaborative platforms
 Self-motivated and organized</div></div><div><div><h3 class="jobSectionHeader">
Suas atividades</h3></div><div>
We are looking for a dynamic Technical Project Manager/Scrum Master who will be responsible for optimally and efficiently leading the development sprints from planning to execution to retrospectives in an agile development environment. Your role will include running daily scrums, handling the product backlog, collaborating on requirement documentation, running Jira tickets, and unblocking barriers to keep the team moving. In addition, you will be responsible for communicating and collaborating primarily with the engineers, program management, product management, and senior management teams. The ideal candidate lives breathe Agile and has a proven track record in implementing the framework and tailoring it to the team's needs.</div></div><div><div><h3 class="jobSectionHeader">
Requisitos da vaga</h3></div><div>
 Facilitate daily stand-up, sprint planning, sprint review, and sprint retrospective
 Create end-user documentation and recommend procedure changes to improve efficiency
 Guides team in time estimating practices and facilitates team estimates
 Drive sprint execution communicates with management and stakeholders.
 Lead epics, user stories, and tasks in JIRA to support estimates and execution
 Handle project conflicts, challenges, and dynamic business requirements to keep operations running at a high performance.
 Proactively identify and eliminate impediments that may impact program execution.
 Thrives in lean, dynamic environments with challenging priorities and leads the team in identifying the right priorities and focus.
 Able to do drive proper engagement in retrospectives for continuous process improvement
 Leads team effort in steadfast improvement, define and implement improvement stories to increase the velocity and quality of the program.</div></div><div><div><h3 class="jobSectionHeader">
&Eacute; importante te lembrar que ...</h3></div><div>
Na UDS contratamos pessoas competentes, com vontade de transformar usando o seu conhecimento. 
 
Isso independe da sua regi&atilde;o, idade, etnia ou ra&ccedil;a, religi&atilde;o, identidade de g&ecirc;nero ou orienta&ccedil;&atilde;o sexual. 
 
Seus conhecimentos s&atilde;o aderentes &agrave; vaga? Isso &eacute; tudo o que importa. 
 
Seu perfil e valores casam com os nossos? Venha criar transforma&ccedil;&otilde;es com a gente.</div></div></div></div>

263019 - Scrum Master Sênior (Sênior)

HealthRIGHT 360

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.
 
Benefits and perks: 
<ul>
<li>HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!</li>
<li>Employees qualify for public loan forgiveness programs</li>
<li>Training and professional development opportunities</li>
<li>Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.</li>
</ul>
JOB SUMMARY
 HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.
 
SOMA RISE is a 24/7 sobering center for adult individuals who may be experiencing a substance use related crisis or need a safe place to calm down. SOMA RISE offers a welcoming, compassionate, trauma-informed, culturally attuned, and user-responsive space that focuses on the principles of harm reduction and radical hospitality. Our emphasis is on supporting people at increased risk of substance use-related high-risk behaviors and trauma, homelessness, and death due to overdose. The team works to engage participants and to make appropriate referrals for health, housing, SUD treatment, etc. Priority will be given to clients’ safety, and all staff will be trained in Overdoes (OD) Prevention, Recognition, Response and Narcan Administration.
 
The Program Supervisor II is a member of the SOMA RISE Management Team, is responsible for the overall operations during assigned shifts, and provides direct supervision to employees. The Program Supervisor II ensures that all aspects of the program are functioning optimally to create a safe and welcoming milieu while ensuring that all compliance, safety, and administrative requirements are met. As a part of a collaborative team, working with EMTs, Health Workers, and Safety Monitors, the Program Supervisor II will oversee staff and ensure participant safety and comfort while supporting them in adhering to the participant guidelines of the program. The team works to engage participants in health resources, however great or small.
 May be required to work nights and weekends.
 
KEY RESPONSIBILITIES
 
Management Responsibilities: 
<ul>
<li>Responsible for the facility's overall operations on assigned shifts under the guidance of the Program Director.</li>
<li>Lead staff meetings and conduct training as needed to ensure staff are knowledgeable and can perform their duties competently.</li>
<li>Manage safety protocols and policies to ensure compliance with operational requirements.</li>
<li>Responsible for managing access to all systems and submitting tickets to EPIC team, EHR team or facilities as needed.</li>
<li>Guide relationships with SOMA RISE neighbors to ensure good community relations.</li>
<li>Coordinate and liaise with primary stakeholders to coordinate bidirectional program referrals and relationships, including local first responders, law enforcement, community-based organizations, local businesses, San Francisco Department of Public Health (SF DPH), and others.</li>
<li>Utilize ‘servant leadership’ philosophy and practices when needed to be able to perform all job duties of all program staff.</li>
<li>Complete and approve program documentation and assist in connecting our participants to ongoing services, and other issues as they arise.</li>
<li>Set trauma-informed, harm reduction tone of program setting.</li>
<li>Oversee operational, IT, and facility needs to ensure proper program functioning.</li>
<li>Give program tours to community stakeholders under the direction of the Program Director.</li>
<li>Collaborate with SF DPH, Health Plans and other HR360 leadership to develop and implement initiatives to grow program reach.</li>
</ul>
Administrative/Compliance Responsibilities: 
<ul>
<li>Ensure the integrity of documentation and data collection by monitoring reports, matching services between multiple systems, conducting staff training, and conducting internal audits.</li>
<li>Provide data-driven reports weekly and monthly on program services to continue increasing program capacity.</li>
<li>Respond to audit requests and participate as part of the command post when audits are conducted.</li>
<li>Partner with HR360 EHR department to ensure adequacy of internal program IT and EHR resources.</li>
<li>Maintain current compliance binders in a secure, accessible location.</li>
<li>Responsible for submitting critical incident reports in a timely manner to the appropriate channels</li>
<li>Demonstrate healthy COVID transmission prevention behaviors (wearing appropriate PPE and practice physical distancing), observe and monitor participants, and support those participants in meeting their needs in accordance with the program.</li>
</ul>
Supervision Responsibilities: 
<ul>
<li>Assist in hiring, onboarding, training, and supervising a team of health workers, EMTs, safety navigators and janitorial staff.</li>
<li>Manage timesheets and schedules to ensure appropriate coverage to operate each shift safely.</li>
<li>Performance manage staff and provide appropriate support to staff when not performing to the fullest ability.</li>
<li>Provide consultation and supervision with assigned staff on a regular, on-going basis</li>
<li>May provide formal clinical supervision to staff to address secondary trauma and compassion fatigue.</li>
</ul>
Training Responsibilities: 
<ul>
<li>Conducting training on harm reduction, Narcan use, drug and alcohol, use/intoxication/ withdrawal, customer service, trauma-informed care, team-based care, anti-stigma, crisis management and de-escalation and other related topics.</li>
</ul>
And perform other duties as assigned.
 QUALIFICATIONS
 Education, Certification, and Experience
 <ul>
<li>A High School Diploma or equivalent + 4 years of equivalent work experience + an AOD, BBS or EMT credential.</li>
</ul>
OR
 <ul>
<li>A bachelor’s degree.</li>
<li>A minimum of 5 years of supervisory experience.</li>
<li>Data Analytics and reporting experience.</li>
<li>First Aid Certified within 30 days of employment.</li>
<li>CPR Certified within 30 days of employment.</li>
<li>Experience mentoring frontline harm-reduction staff.</li>
<li>2+ years of direct harm reduction services (e.g., syringe access, drop-in, outreach, health engagement) preferred.</li>
<li>Experience in crisis intervention and overdose reversal preferred.</li>
<li>Experience mentoring frontline harm reduction staff preferred.</li>
<li>Familiarity with community resources and systems of care in San Francisco preferred.</li>
</ul>
Knowledge
 <ul>
<li>Knowledge of substance use and health concerns of people who inject drugs and use substances, and who are experiencing homelessness.</li>
<li>Knowledge of Harm Reduction practices.</li>
<li>Knowledge of health and social services throughout the city of San Francisco.</li>
<li>Awareness and sensitivity to diverse and marginalized populations.</li>
<li>Knowledge of co-occurring disorders and trauma informed treatment preferred.</li>
<li>Knowledge of Clinical documentation (vital signs, etc.) preferred.</li>
<li>We will consider for employment qualified applicants with arrest and conviction records.</li>
<li>Must complete a background check and livescan.</li>
</ul>

Program Supervisor II - SOMA Rise

WeaveGrid

<div><h1 class="jobSectionHeader">About the Role</h1>
In this role, you are responsible for delivering exceptional grid and driver value through utility EV managed charging and virtual power plant (VPP) programs. You will own multiple large deployments, with a high degree of autonomy and accountability across critical accounts.
This is a highly visible, client-facing role at the intersection of clean energy technology and enterprise program delivery. You will serve as a trusted advisor to utility partners, helping them maximize the impact of their EV charging programs and achieve meaningful outcomes for both the grid and end users.<h1 class="jobSectionHeader">
Responsibilities</h1>
Primary responsibilities include:<ul><li>
Client Growth<ul><li>
Serve as the primary point of contact for contracted and ongoing client programs, centered on the WeaveGrid SaaS platform.</li><li>
Lead internal and client team coordination to launch newly contracted programs.</li><li>
Execute driver enrollment growth activities, aligning client-, partner-, and WeaveGrid-led efforts.</li></ul></li><li>
Client Program Delivery and Engagement<ul><li>
Lead ongoing meetings and on-site workshops with the client.</li><li>
Maintain account delivery plan and execute against the plan.</li><li>
Proactively share data-driven insights with clients.</li><li>
Interface with program evaluation and reporting efforts, including with 3rd party evaluation partners and/or regulators as needed.</li><li>
Own client issue resolution from triage through closure; manage incident communications to all relevant stakeholders.</li></ul></li><li>
Cross-functional Collaboration &amp; Internal Alignment<ul><li>
Serve as the single-threaded internal owner of account success</li><li>
Balance internal and external priorities, keeping all key stakeholders aligned on achieving shared goals; Manage client expectations concerning products and services.</li><li>
Coordinate with WeaveGrid&rsquo;s Solution Design and Integrations team on non-standard projects (e.g., SSO integration), and other IT implementations that support the objectives of the program.</li><li>
Work with Product to identify and roll out opportunities to increase conversion and retention for your programs.</li></ul></li></ul>
Secondary tasks and other duties include:<ul><li>
Business &amp; Market Development<ul><li>
Support account extension and expansion work in coordination with other WeaveGrid team members for your assigned enterprise clients. This includes developing a deep understanding of the client's needs and proactively identifying areas where WeaveGrid could help.</li><li>
Partner with internal regulatory teams to support utility program approvals through applicable regulatory processes</li><li>
Coordinate with internal regulatory teams to support utility program approvals via the regulatory process</li><li>
Work with the Market Development team to develop case studies, award applications, and conference presentations</li><li>
Coordinate with WeaveGrid&rsquo;s Business Development team, contributing to RFX proposals, bid defenses, and SOWs for existing clients.</li></ul></li><li>
Adhoc assignments<ul><li>
Be a team player in a fast-moving company.</li><li>
Tasks may include internal process creation, sales support for prospective clients, or other opportunities to step up.</li></ul></li></ul><h1 class="jobSectionHeader">
About You</h1><ul><li>
You are known for excellent prioritization and project management skills including building project plans, identifying critical paths, and providing visibility to all stakeholders on status.</li><li>
You are a relentless operator focused on high-quality execution.</li><li>
You are experienced at managing large, enterprise clients and building ongoing business relationships with a clear focus on the highest-impact opportunities; this means driving client timelines while being an outcome-driven solution-seeker on behalf of WeaveGrid.</li><li>
You can break any project into its component parts and solve for the critical path, whether it is an IT implementation or a marketing initiative.</li><li>
You are excited to take a lead role in program marketing planning and execution to help clients recruit end users.</li><li>
You are a highly effective communicator who can translate complex technical and program information for diverse audiences &ndash; from utility executives to technical integration teams.</li><li>
You embrace WeaveGrid&rsquo;s organizational values of Accountability, Collaboration, Focus, Urgency, Empathy, and Learning.</li></ul><h1 class="jobSectionHeader">
Requirements</h1><ul><li>
6+ years of full-time experience working in some combination of enterprise client success, program implementation, management consulting, energy, utilities, or related areas.</li><li>
Experience managing high-value enterprise contracts and customers with multiple stakeholders externally and internally.</li><li>
Demonstrated ability to manage multiple complex clients and projects simultaneously, while flexibly taking on a variety of tasks in response to immediate needs.</li><li>
Proficiency in modern software tools (e.g. Gsuite, MS Office, Slack, HubSpot, etc.) and at least some exposure to program management tools like JIRA; content management systems (CMS) like Sanity; analytics/reporting tools like Mode Analytics or Tableau.</li><li>
Based in the United States, willing to travel 1 to 2 weeks per month at times</li></ul><h1 class="jobSectionHeader">
Preferred Qualifications</h1><ul><li>
Domain expertise in one or some of: electric mobility, electric utilities, enterprise software systems, SaaS delivery.</li><li>
Experience working with utilities on customer-facing programs, especially in California or in similar regulatory environments</li><li>
Experience delivering both client and user success in B2B2C environments</li><li>
Experience in IT implementation</li></ul>
The total compensation for this opportunity includes a base salary range of $115,000 - $165,000 plus equity (stock options) and benefits. This is our target compensation range and is subject to multiple factors including role, level, experience, and location. Please note that WeaveGrid may not necessarily hire individuals at or near the top of the base salary range. As you go through our interview process, our recruiter will work with you to identify a competitive base salary within the proposed range and combine it with an equity package to get you excited about your future at WeaveGrid.
San Francisco Bay Area (preferred) or remote
Compensation Range: $115K - $165K</div>

Client Success Manager

Amazon Web Services

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.
 
Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you&rsquo;ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectation 
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. 
 
Key job responsibilities 
As an experienced technology program/project manager, you will be responsible for:
 
<ul><li>Leading and managing complex cloud migration and implementation projects</li><li>Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning</li><li>Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes</li><li>Distilling customer needs into clear technical requirements and map them to business outcomes</li><li>Decomposing complex technical problems into actionable, deliverable solutions</li><li>Contributing to technical documentation and define documentation standards</li></ul> 
About the team 
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying. 
Why AWS? Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. 
Inclusive Team Culture - Here at AWS, it&rsquo;s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.
 
Mentorship &amp; Career Growth - We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. 
Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve in the cloud.</div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>2+ years of leading multiple Agile teams (like Scrum Masters, Product Owners) concurrently or at scale experience</li><li>7+ years of leading and delivering enterprise-level IT engagements experience</li><li>5+ years of cloud computing experience</li><li>Bachelor's degree in STEM field</li><li>Experience in leading and delivering enterprise-level IT engagements</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>5+ years of delivering customer engagements in a professional services role experience</li><li>active project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2)</li><li>AWS certification</li><li>Experience in delivering customer engagements in a professional services role</li><li>Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent</li><li>Experience managing technical projects consisting of 8 or more people totaling over a $1,000,000 budget</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company&rsquo;s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 
 
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, CA, Mountain View - 176,600.00 - 238,900.00 USD annually 
USA, CA, San Francisco - 176,600.00 - 238,900.00 USD annually 
USA, GA, Atlanta - 153,600.00 - 207,700.00 USD annually 
USA, IL, Chicago - 153,600.00 - 207,700.00 USD annually 
USA, NJ, Jersey City - 168,900.00 - 228,500.00 USD annually 
USA, NY, New York - 168,900.00 - 228,500.00 USD annually 
USA, TX, Dallas - 153,600.00 - 207,700.00 USD annually 
USA, VA, Arlington - 153,600.00 - 207,700.00 USD annually 
USA, VA, Herndon - 153,600.00 - 207,700.00 USD annually 
USA, WA, Bellevue - 153,600.00 - 207,700.00 USD annually</div>

Senior Engagement Manager, Worldwide Public Sector Professional Services, HCLS

City Youth Now

JOB ANNOUNCEMENTFull-Time Program CoordinatorAre you looking for an opportunity to support impactful youth programs and strengthen your community? As our new Program Coordinator, you will play a key role in supporting our youth and programs by collaborating with staff, partners, and the young people we serve. You will work closely with our team and the youth through coordination, engagement, and the design and implementation of youth-focused programs, helping to create a welcoming and rewarding environment committed to their long-term success.Organization Description:City Youth Now (CYN) provides education, employment, and extracurricular support to youth with experience in San Francisco&rsquo;s foster care and juvenile justice systems. We offer youth paid internships, professional development workshops, scholarships, college tours, and grants for essential needs and extracurricular activities. Our programming inside Juvenile Hall includes academic tutoring, college visits, musical performances, and more.Our team consists of a full-time Executive Director, a full-time Program Coordinator, a full-time Youth Services Coordinator, a part-time Bookkeeper, and a part-time Grant Writer. We collaborate with volunteers including board members, interns, and community partners. We&rsquo;re a small but mighty team dedicated to equity, youth voice, and opportunity.Position Overview:The Program Coordinator is responsible for coordinating and ensuring the continued success and growth of our three core programs, the Personal Empowerment Program (PEP), the Youth Partnering for Education and Employment Program (YPEE), and the Inside Out Program. This role also supports the organization by implementation of other services, activities, and events of City Youth Now, including communication and outreach, data collection and analysis, and engagement to strengthen program impact.This position reports to the Executive Director and works in close collaboration with the Youth Services Coordinator.With three full-time staff members, this role requires someone who is organized, people-centered, and proactive; capable of wearing many hats and contributing to both the program operations and resource coordination. Candidates who are organized, creative, and decisive, and who can work both independently and in a team are a plus.Primary Duties and Responsibilities:Program Management&middot; Work in collaboration with the Youth Services Coordinator in regard to the Internship Program and Readiness Skills Academy, including curriculum development and outreach&middot; Manage the intake, review, and processing of youth microgrant applications, ensuring timely distribution of resources that address individualized youths&rsquo; needs&middot; Develop new initiatives within each program to expand our services, such as a Nutrition Program or College Panel development.&middot; Create and maintain relationships with partners and community members including social workers, Juvenile Hall staff, non-profit organizations, etc.&middot; Coordinate annual holiday gift giveaway for 380+ youth and plan annual holiday party&middot; Keep track of data of youth enrolled in CYN programsAdditional Duties and Responsibilities:Database Maintenance and Reporting&middot; Help maintain organization of the office and programs&middot; Collect and maintain records and databases on clients participating in programs for statistical purposes according to the confidentiality/privacy policy of the organization&middot; Report evaluation findings to management and recommend changes to enhance programsCommunications and Strategies&middot; Create and update forms, newsletters, and other organizational communications materials&middot; Communicate with clients and other stakeholders about programs and solicit input to improve servicesEvents and Fundraising&middot; Assist in the planning and coordination of fundraising activities&middot; Assist in the execution of events for youth, such as our annual holiday party for youth on probation, and visits from animals and musical performers inside of Juvenile HallFundraising and Development&middot; Collaborate with Executive Director to collect youth programming data for grant application submissions and reports&middot; Keep track of both in-kind and monetary donations and engage with previous donors&middot; Organize small fundraising eventsVolunteer Management&middot; Recruit, train, and supervise office volunteers/interns&middot; Coordinate with Juvenile Hall staff, Woodside Learning Center teachers, and CCSF staff to match detained students with Juvenile Hall volunteers&middot; Serve as the CYN liaison with partner universities that provide student internsSkills and Qualifications&middot; Bachelor&rsquo;s degree in sociology, social work, education, ethnic studies, criminal justice, child/adolescent development, psychology, or related subjects or 3 or more years of youth program experience, or a combination of education and relevant experience.&middot; At least 2-3 years of post-college work experience, especially in case management, education, youth development, and non-profit work (those with less experience are also welcomed to apply)&middot; Demonstrated ability to prioritize and follow through on multiple tasks/ projects.&middot; Open to occasionally working during evenings or weekends to attend board meetings, fundraisers, or youth events&middot; Must pass a LiveScan fingerprint background testPreferred Skills&middot; Passion for a knowledge of working with diverse communities and a critical understanding of systemic inequalities&middot; Experience engaging with adolescents and young adults highly desired&middot; Experience in the field of education (teaching, tutoring, curriculum design, etc.) or case management&middot; Bi-lingual Proficiency&middot; Familiarity with Salesforce, Excel, Canva, WordPress, and other social media/marketing tools&middot; Event planning experience a plus&middot; Experience in research and data management a plusPhysical Demands&middot; Must be able to work at a desk 90% of the time&middot; Constantly operates a computer and other office machinery&middot; Occasionally moves about inside the office to access file cabinets, office machinery, etc.&middot; May require occasional lifting of boxes and materials up to 50 pounds for event needsCommitment to Diversity:City Youth Now is an equal opportunity employer that is committed to embracing diversity within our organization. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, age, marital status, pregnancy, parental status, veteran status, genetic information or characteristics, or any other basis prohibited by applicable law.Compensation and Benefits:Total compensation for this position is $27-28.50 per hour, including medical, dental, vision and professional development benefits.Search Timeline and Logistics: Candidates should submit a resume and cover letter to jasmine@cityyouthnow.org. Applications without a cover letter will not be considered. This position is hybrid; the current expectation is that the Program Coordinator will work in-office 4 days per week.If accommodation is needed to support navigating this hiring process, please email us at info@cityyouthnow.org. We are committed to ensuring equal employment opportunities for all qualified applicantsPay: $27.00 - $28.50 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Vision insurance</li></ul>Work Location: In person

Program Coordinator

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