operations manager

program manager

12 years program manager - master Jobs in Washington

12 years program manager - master

agile program manager

army program manager

project program manager

DSFederal, Inc.

<div>Description:
<p>
We are seeking an experienced Project/Program Manager to support a federal health agency&rsquo;s IT services program. The PM serves as the single point of accountability and primary liaison to the Government. The PM ensures performance against all contract requirements, tracks Service Level Agreement (SLA) compliance, coordinates deliverables, performs risk management, and oversees a diverse team delivering Tier 1/Tier 2 desktop support, patch management, account management, virtual meetings, and IT equipment lifecycle services to successfully provide IT support services to the customer&rsquo;s organization.</p>
Requirements:
<p><b>
Job Duties/Responsibilities</b></p><p>
1. Program and Project Management Oversight:</p><ul><li>Oversee day-to-day program and project management activities using Project Management Institute (PMI) frameworks, ensuring operations align with customer&rsquo;s requirements.</li><li>Develop and maintain a comprehensive Contract Management Plan (CMP) detailing the management structure, staffing, training, and risk mitigation strategies.</li><li>Provide organizational resources and management controls to meet quality, cost, performance, and schedule requirements, ensuring coverage during absences, turnover, or vacancies.</li></ul><p>
2. Strategic Planning and Execution:</p><ul><li>Collaborate with the federal leadership to manage enterprise IT service delivery, including IT asset lifecycles, patching schedules (Tanium/Intune), and Microsoft Teams/Zoom for Government administration.</li><li>Develop and maintain Knowledge Base (KB) articles, SOPs, and IT support documentation within ServiceNow.</li></ul><p>
3. Communication and Reporting:</p><ul><li>Serve as the primary point of contact for program performance, maintaining open, proactive, and continuous communication with the COR and the Government leadership.</li><li>Develop, validate, and present extensive recurring reports, including the Weekly Presentation, Monthly Data Call, Vulnerability Management Reports, and SLA Performance Reports.</li></ul><p>
4. Quality and Compliance Management:</p><ul><li>Establish, configure, and monitor measurable Service Level Agreements (SLAs) in ServiceNow to ensure objective performance measurement and continuous service improvement.</li><li>Ensure projects comply with the HHS Enterprise Project Life Cycle (EPLC) framework and Capital Planning and Investment Control (CPIC) mandates.</li><li>Ensure strict adherence to Federal Records Act, FOIA, and HHS security and privacy policies.</li></ul><p>
5. Staff Management:</p><ul><li>Oversee adequate staffing levels for base operations and any exercised optional tasks, ensuring continuity of operations and SLA compliance.</li><li>Develop a formal Training and Certification Plan, tracking role-based training, ServiceNow fundamentals, and IT security awareness for all assigned personnel.</li></ul><p>
6. Decision Making and Problem Resolution:</p><ul><li>Analyze incident and request data, ticket volumes, and root causes in ServiceNow to detect recurring issues or service deficiencies and implement corrective actions.</li><li>Proactively identify risks, issues, and dependencies, documenting clear mitigation strategies.</li></ul><p>
7. Customer and Stakeholder Engagement:</p><ul><li>Serve as the primary liaison between the contractor and federal stakeholders across various regional offices.</li><li>Provide technical oversight for high-volume, high-visibility virtual meetings and webinars.</li></ul><p>
8. Continuous Improvement:</p><ul><li>Identify problem trends within delivered services and formulate corrective actions to prevent recurrence.</li><li>Assess IT project management methodologies, blending traditional EPLC requirements with agile and ITSM techniques.</li></ul><p>
9. Transition Planning:</p><ul><li>Lead project kickoff and execute a detailed 30-day Transition-In Plan.</li><li>Execute a 60-day Transition-Out Plan to ensure a complete, orderly transfer of operations, ServiceNow knowledge bases, and institutional knowledge to the Government or incoming contractor.</li></ul><p>
10. Surge and Special Contract Requirements:</p><ul><li>Provide expertise and coordinate staffing for optional task requirements, such as after-hours IT equipment moves, scalable surge desktop support, supplemental call center operations, macOS support, and dedicated virtual meeting coordination.</li></ul><p>
11. Subject Matter Expertise:</p><ul><li>Provide senior subject matter expertise to guide ITSM workflows, hardware/software deployment, and vulnerability remediation across the enterprise.</li></ul><p>
12. Financial Management and Business Development:</p><ul><li>Responsible for attaining the contract&rsquo;s financial goals.</li><li>Support business development efforts and identify opportunities for on-contract growth.</li></ul><p><b>
Technical/Skills Required</b></p><ul><li>Strong leadership and large-team management skills.</li><li>Solid technical background in managing the delivery of IT services, enterprise service desks, and endpoint support.</li><li>Proficiency in IT Service Management (ITSM) tools, specifically ServiceNow (Incident, Request, Knowledge, and CMDB modules).</li><li>Familiarity with enterprise IT tools such as Microsoft 365, Active Directory, Tanium, Tenable, and Zoom for Government.</li><li>Experience with all project management facets&mdash;scope, schedule, quality, cost, staff, change, and risk management.</li><li>Ability to effectively manage multiple complex tasks and recurring reporting deadlines simultaneously.</li></ul><p><b>
Experience Required</b></p><ul><li>10 years of overall IT experience with at least 7 years as a Project and Program Manager.</li><li>Experience managing $20M+ contracts.</li><li>Managing high-volume Tier 1 and Tier 2 Desktop Support operations or call centers.</li><li>Overseeing IT Service Management (ITSM) systems, particularly ServiceNow, for incident, request, and SLA tracking.</li><li>Scaling technical teams to meet surge conditions or optional task requirements without degrading base performance.</li><li>Directing technical staff responsible for desktop management, virtual meeting coordination, and IT asset lifecycles.</li></ul><p><b>
Preferred Experience</b></p><ul><li>Experience leading IT projects in support of the Federal Government.</li><li>Specific experience leading IT support operations at the Department of Health and Human Services (HHS).</li><li>Experience working with cloud service providers or supporting remote/hybrid federal workforces.</li></ul><p><b>
Education Required</b></p><ul><li>Bachelor&rsquo;s degree in computer science, business administration, information systems, or another technical specialty.</li></ul><p><b>
Certification</b></p><ul><li>Required: Project Management Professional (PMP)</li><li>Desired: ITIL v3/v4 Foundation or higher, Six Sigma, ServiceNow certifications (CSA), or Agile certifications (CSM, PMI-ACP, SAFe).</li></ul></div>

Project/Program Manager

Gointellects Inc.

<div><div><div>Role: Program Manager - Master<br>
Client: DC Government<br>
Location: Washington, DC<br>
Job Description:<br>
<br>
Project Manager is responsible for successful delivery of large and complex programs/projects through all phases of the Project Management Lifecycle, which includes initiation, planning, iterative development, continuous testing, execution, control &amp; closeout of projects. The Project Manager will also be the primary technical point of contact to the customer and will be responsible for collaborating across multiple task areas, including infrastructure (SaaS, PaaS or on-premise), applications, QA, change management, and customer service support.<br>
</div>
<div><br>
Duties and Responsibilities<br>
</div><div>a. Manage relationships with stakeholders, managers, and key software and services vendors for the delivery of projects and programs.<br>
</div><div>b. Provide thought leadership and expertise for Software and/or Hardware system implementations, IT applications, business and systems processes.<br>
</div><div>c. Manage the implementation of projects daily - including defining deliverables as well as creating and monitoring sprints, project schedules and backlogs.<br>
</div><div>d. Assist with internal communications and resource management as needed.<br>
</div><div>e. Align project objectives with stakeholders' objectives.<br>
</div><div>f. Will lead teams through all phases of System Development Life Cycle (SDLC) using appropriate waterfall and agile methodologies and processes.<br>
</div><div>g. Create project plans, resource plans, program metrics, communication plans and develop analytics supporting delivery of life cycle activities.<br>
</div><div>h. Develop communication plans to ensure business and executive stakeholders are well informed and are provided with accurate information for status of managed initiatives and to support decision making.<br>
</div><div>i. Identify project and resource dependencies and collaboratively work with team members to ensure the project schedule is followed.<br>
</div><div>j. Effectively communicate project status, actions, decisions, risks, issues and schedule for the customer's project portfolio.<br>
</div><div>k. Prepare executive steering committee communications as needed.<br>
</div><div>l. Direct, motivate and collaborate with project team members to ensure the team is provided with clear and accurate information in a timely manner that will enable them to complete assigned tasks within set times, and to deliver to top performance.<br>
</div><div>m. Other duties as assigned.<br>
</div>
<div><br>
Education:<br>
</div><div>1. Bachelor&rsquo;s degree in CompSci, Business, Finance or other related field<br>
</div><div>2. PMP or PMI Agile Certification Practitioner (PMIACP) or other Agile/ScrumMaster certification is required<br>
</div>
<div><br>
Qualifications:<br>
</div><div>1. Project Manager shall have significant experience (12+ years) managing and implementing concurrent separate initiatives of varying size. This person shall also have a minimum of four individual multi-year project implementation experiences, as well as previous success leading initiatives within an agile methodology environment.<br>
</div><div>2. Demonstrates extensive knowledge and success as a team leader: motivating teams to success by creating an atmosphere of trust while seeking diverse views to encourage improvement and innovation; providing information and direction to less-experienced staff; coaching staff including providing timely and meaningful written and verbal feedback.<br>
</div><div>3. Proficiency in MS Office Suite, MS Project, MS Visio, Atlassian Jira/Confluence</div></div></div><div></div>

12 years Program Manager - Master

AHU Technologies

<div><div><div><b>Job Description:</b><br>
</div><div><b>Short Description</b>:<br>
</div><div>Client is looking for a PMO Lead to drive and manage from a senior leadership perspective the PMO. <b>This Position is ON SITE 3 DAYS A WEEK.</b><br>
</div><div><b>Complete Description:</b><br>
</div><div><b>Description</b><br>
</div><div>The PMO Lead will serve as a senior member of the DC Program Management Office and is responsible for driving consistency, discipline, and excellence across the full Software Development Life Cycle (SDLC). This role requires a highly organized, process-driven, proactive leader with deep expertise in SDLC practices, project governance, vendor management, and cross-agency collaboration.<br>
</div><div>The PMO Lead will provide senior-level project management oversight and ensure consistent execution of the Client Software Development Life Cycle (SDLC). This position serves as the lead for PMO structure, process adherence, cross-agency coordination, and project governance. The PMO Lead must be highly organized, proactive, and capable of enforcing standards across a portfolio of technical projects.<br>
 <b>Key Responsibilities</b><br>
<ul><li>Ensure full SDLC compliance for all client projects (JAR, design, QA, UAT, OCM, readiness).</li><li>Establish, maintain, and enforce PMO processes, procedures, templates, and governance structures.</li><li>Oversee the client project portfolio, ensuring timelines, risks, dependencies, and resources are proactively managed.</li><li>Provide direction, coaching, and quality review of project managers&rsquo; deliverables and documentation.</li><li>Serve as primary escalation point for project risks, issues, and stakeholder concerns.</li><li>Lead project intake, prioritization, and reporting cadence, including portfolio dashboards and leadership updates.</li><li>Drive consistent communication across vendors, partner agencies, and internal teams.</li><li>Monitor compliance with federal, local, and agency policies.</li><li>Ensure vendors are meeting deliverables, timelines, and quality expectations.</li><li>Support change management and continuous improvement initiatives across the PMO.</li></ul></div><div><br>
</div><div><b>Elaborated Description</b><br>
This position will directly support the client PMO Program Manager and will ensure that projects move through each phase of the SDLC with complete documentation, stakeholder alignment, and adherence to established processes and procedures. The ideal candidate is a self-starter, takes initiative without waiting for direction, and anticipates risks and issues before they escalate.<br>
<br>
<b>Core Responsibilities</b><br>
<br>
<b>1. SDLC Leadership &amp; Compliance</b><br>
<ul><li>Own, enforce, and continuously improve client SDLC methodologies, processes, templates, and governance standards.</li><li>Ensure all projects complete requirements, design, quality assurance (QA),User Acceptance Testing (UAT), Organizational Change Management (OCM), and readiness activities before advancing to Go/No-Go or implementation.</li><li>Partner with technical and business teams to ensure process adherence and quality deliverables at each phase.</li><li>Develop and maintain SDLC playbooks, workflows, checklists, and RACI charts.</li></ul>
<br>
<b>2. PMO Operations &amp; Structure</b><br>
<ul><li>Provide structure, organization, and consistency within the PMO by establishing expectations, documentation standards, and escalation protocols.</li><li>Serve as the first escalation point for project managers, stakeholders, and vendor partners.</li><li>Implement and oversee a repeatable project intake, prioritization, and tracking process.</li><li>Monitor and validate that PMs are using approved tools (e.g., Smartsheet, JIRA, SharePoint) consistently and accurately.</li></ul>
<br>
<b>3. Project Portfolio Oversight</b><br>
<ul><li>Manage and oversee a diverse portfolio of large-scale client initiatives, ensuring timelines, risks, issues, and resource needs are visible and proactively managed.</li><li>Review and approve project plans, schedules, status reports, and artifacts to ensure completeness and accuracy.</li><li>Identify and address project roadblocks early, providing direction and coaching to PMs.</li><li>Provide weekly portfolio summaries with progress, dependencies, risk level, and recommended actions.</li></ul>
<br>
<b>4. Vendor &amp; Stakeholder Management</b><br>
<ul><li>Serve as a senior liaison between internal/external stakeholders and vendor teams to maintain alignment and prevent confusion.</li><li>Hold vendors accountable to deliverables, timelines, risk mitigation, and communication standards.</li><li>Facilitate cross-functional collaboration and ensure clarity of roles and responsibilities.</li></ul>
<br>
<b>5. Communication &amp; Reporting</b><br>
<ul><li>Establish a consistent cadence of meetings, reporting rhythms, dashboards, and executive updates that keep leadership informed and avoid surprises.</li><li>Translate technical information into clear, actionable updates for leadership and stakeholders.</li><li>Ensure PMs communicate proactively&mdash;not reactively&mdash;about risks, delays, and dependencies.</li></ul>
<br>
<b>6. Governance, Quality Control &amp; Accountability</b><br>
<ul><li>Ensure all project artifacts meet quality standards before approval and before moving to next SDLC phase.</li><li>Validate completeness of JAR, design signoffs, UAT entry/exit criteria, and implementation readiness checklists.</li><li>Track, audit, and enforce compliance with agency policies, procedures, and federal requirements.</li><li>Leverage corrective action plans for PMs or vendors when repeated issues occur.</li></ul>
<br>
<b>7. Change Management &amp; Continuous Improvement</b><br>
<ul><li>Lead transformation efforts to enhance PMO efficiency, transparency, and stakeholder satisfaction.</li><li>Identify gaps in processes and implement improvements to strengthen governance.</li><li>Support OCM efforts by ensuring project planning and communication align with operational changes.</li></ul></div><br>
<div><br>
 <b>Required Skills &amp; Qualifications</b><br>
<br>
<b>Technical &amp; Process Expertise</b><br>
<ul><li>10+ years of progressive project/program management experience within complex technical environments.</li><li>Deep knowledge of SDLC, system integrations, and public sector or eligibility systems preferred.</li><li>Strong experience with Smartsheet, JIRA, and other project management tools.</li><li>Proven ability to enforce processes and maintain structure across multiple teams.</li></ul>
<b>Leadership &amp; Management</b><br>
<ul><li>Demonstrated success leading and mentoring project managers and cross-functional teams.</li><li>Strong decision-making, conflict resolution, and escalation management skills.</li><li>Experience with multi-vendor coordination and holding teams accountable.</li></ul>
<br>
<b>Professional Competencies</b><br>
<ul><li>PMP Certification required or must complete the PMP certification within 1 year of hire.</li></ul><br>
</div>
<ul><li>Extremely organized, detail-oriented, and structured.</li>
<li>Proactive and anticipatory&mdash;able to identify needs, risks, or gaps before they become issues.</li>
</ul><div><b>Skills Matrix</b><br>
</div><ul><li>16+ yrs. MS Office/PowerPoint experience</li></ul><br>
<ul><li>Bachelor&rsquo;s degree in IT or related field or equivalent experience</li></ul><br>
<ul><li>Progressive experience in project and program management</li></ul><br>
<ul><li>Experience managing people, performance, developing processes and change management practices for medium to large teams</li></ul><br>
<ul><li>Strong experience and verifiable success in delivering high-value client-facing software projects that span multiple teams and customers</li></ul><br>
<ul><li>Track record of developing and improving consistent and repeatable outcomes across a Project Management Office</li></ul><br>
<ul><li>Progressive Operational Leadership or Consultative experience in either a hospital or Health System setting</li></ul><br>
<ul><li>Exp with program dev that relies on thorough synthesis &amp;understanding of clinical evidence/outcomes, process flow analysis, end-user relations etc.</li></ul><br>
<ul><li>Strong analytical, quantitative and problem-solving experience</li></ul><br>
<ul><li>Thorough understanding of core business processes within healthcare organizations required.</li></ul><br>
<ul><li>management experience of individual contributors and/or supervisors preferred</li></ul><br>
<ul><li>PMP Certification</li></ul><br>
<div></div>
</div>
<p>Flexible work from home options available.</p></div>

Program Manager (Enterprise / Portfolio Level)

Edgewater Federal Solutions

<div>Overview:
<div>
Edgewater Federal Solutions is currently seeking Agile Program Manager to support our federal client, located in Washington, DC.The Agile Program Manager is responsible for leading the strategic direction and operational execution of the organization's Agile transformation program. This senior role will be responsible for driving team maturity, ensuring Agile resource effectiveness, maintaining playbook consistency, and achieving measurable business value across multiple teams, with planned expansion. The person will work closely with the manager of the Transformation Office, program sponsors, and business stakeholders to build a sustainable, data-driven Agile program that adapts to the organizational culture while maintaining rigor and consistency. This is a strategic role requiring someone who can both operate and innovate&mdash;executing day-to-day program management while shaping the future direction of organization's Agile practices. <b>This is onsite in DC with no remote option. We are only considering candidates that currently reside within a 50 mile radius of D.C.</b></div>
Responsibilities:
<ul><li>Establish and maintain transparency with program stakeholders through meaningful status reporting, proactive communication of changes, data-driven insights on team progress, and regular engagement with sponsors and business stakeholders</li><li>
Drive team maturity progression by implementing and maintaining assessment frameworks, ensuring Agile Coaches create and execute coaching plans, measuring advancement, and recommending maturity models and metrics beyond velocity/throughput.</li><li>
Ensure Agile resource effectiveness by establishing performance standards for Agile Coaches and Scrum Masters, monitoring coaching quality, resolving team/coach conflicts, and providing evidence-based recommendations on resource performance.</li><li>
Ensure consistent application of the Agile playbook across all teams, coaches, and Scrum Masters to maintain standardization, alignment, and continuity in Agile practices.</li><li>
Drive business value realization by ensuring Agile teams deliver work that meets expected business outcomes through coaching oversight, metrics analysis, and alignment between team outputs and program objectives.</li><li>
Build sustainable program governance through documented processes, stakeholder engagement rhythms, risk management protocols, resource management systems, and strategic recommendations that enable long-term program success.</li><li>
Shape program strategy by continuously assessing program effectiveness, piloting innovative practices, recommending adaptations to our Agile approach, and ensuring the program evolves with organizational maturity.</li></ul>
Qualifications:
<ul><li>At least ten (10) years of professional experience with at least 5+ years leading enterprise Agile transformations.</li><li><div>
US citizenshp is required to obtain an employee badge.</div></li><li>
At least five (5) years of hands-on experience and proven track record of coaching teams.
</li><li>At least three (3) years of experience of effective project/program management or systems engineering experience demonstrating ability to manage complex initiatives.</li><li>
Deep expertise in multiple Agile frameworks (Scrum, Kanban, SAFe, or similar) with ability to adapt practices to organizational culture rather than rigid framework adherence.</li><li><div>
Demonstrated ability to define and implement Agile maturity models and assessment frameworks.</div></li><li><div>
Strategic thinker with track record of evolving Agile practices, recommending improvements, and driving organizational change.</div></li><li><div>
Excellent stakeholder management skills with ability to engage and influence senior leadership, sponsors, and business stakeholders.</div></li><li><div>
Experience building sustainable governance models including documentation standards, engagement rhythms, and risk management.</div></li><li><div>
Strong conflict resolution and problem-solving skills for addressing team dynamics and resource challenges.</div></li><li>
Excellent communication skills including status reporting, presentations, and facilitation.</li><li><div>
Industry leading Agile practitioner certifications such as Certified Scrum Master, Certified Scrum Product Owner, PMP-ACP, or Scaled Agile Framework (SAFe), etc.</div></li><li><div>
Bachelor's degree in relevant field; advanced degree preferred.</div></li><li><div>
Government or highly regulated industry experience preferred.</div></li></ul><div>
Salary: $190k - $195k per year</div><div></div><div><br>
Additional benefits include:</div><ul><li>
Paid Time Off &amp; Holiday Pay</li><li>
Medical Insurance</li><li>
Dental Insurance</li><li>
Vision Insurance</li><li>
Disability, Life Insurance, and AD&amp;D</li><li>
Flexible Spending Accounts</li><li>
Pre-Tax 401K and/or After-Tax Roth IRA (with employer matching contribution)</li><li>
Tuition and Technical Training Reimbursement</li><li>
Exercise Reimbursement</li><li>
Computer Reimbursement</li><li>
Employee Assistance Program</li></ul><div><b>
About Us:</b></div><div>
Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2025.</div><div></div><div><br>
It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law.</div><div>
#LI-SW1</div></div>

Agile Program Manager

Dcode

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 Dcode is a team of doers dedicated to bridging the gap between the speed of technology and the federal government. We align people, culture, policies, and processes to get tech in the hands of those who need it most. Operating at the nexus of government leaders, emerging tech companies, and venture capital, we turn roadblocks into results.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Dcode is looking for a passionate Program Manager to help deliver high-impact programs that improve how our defense sector client identifies needs, finds the right solutions, and puts them into the hands of users quickly. You&rsquo;ll manage projects from kickoff to delivery, coordinate resources (including our highly experienced Dcode Field Experts), and work directly with senior government leaders to ensure results.
 <br/>
 <br/>
 You&rsquo;ll help refine and run the structures, processes, and workflows that allow our teams to move from problem to solution efficiently. You will challenge the status quo and find creative opportunities for improvement. One day you might be planning an iterative delivery sprint and the next facilitating a stakeholder workshop. It&rsquo;s fast-paced, meaningful work for someone who thrives on making things happen.
 <br/>
 <br/>
 Salary range: $98,000-$130,000 plus bi-annual bonuses
 <br/>
 <br/>
 Active Top Secret security clearance strongly preferred. Security clearance eligibility required.
 <br/>
 <br/>
 Job Responsibilities
 <br/>
 <br/>
 Client Success
 <br/>
 <br/>
 <ul>
  <li>
   Become a trusted partner for our federal clients as they bring innovative, agile approaches into their missions
  </li>
  <li>
   Help design and stand up operational structures to deliver technology and solutions quickly
  </li>
  <li>
   Anticipate client needs and work with leadership and Field Experts to develop solutions
  </li>
  <li>
   Offer creative, practical ideas for improving how the government operates&mdash;across policy, acquisitions, finance, culture, and processes&mdash;to make it more agile and innovative
  </li>
  <li>
   Facilitate workshops, write assessments, and turn complex information into clear, actionable recommendations
  </li>
  <li>
   Collect feedback and act on it to continuously improve the client experience
   <br/>
   <br/>
  </li>
 </ul>
 Program and Project Delivery
 <br/>
 <br/>
 <ul>
  <li>
   Manage day-to-day delivery for assigned workstreams, producing high quality deliverables and measurable outcomes for your clients
  </li>
  <li>
   Identify and track client outcomes to ensure Dcode drives outsized value.
  </li>
  <li>
   Apply agile principles to plan, execute, and adapt projects based on real-time feedback
  </li>
  <li>
   Identify and help implement automation opportunities to make processes faster and more efficient
  </li>
  <li>
   Coordinate closely with Field Experts to bring the right expertise into projects at the right time
  </li>
  <li>
   Track progress against milestones and communicate updates clearly and frequently to stakeholders
   <br/>
   <br/>
  </li>
 </ul>
 Operational Improvement
 <br/>
 <br/>
 <ul>
  <li>
   Capture lessons learned and recommend process improvements
  </li>
  <li>
   Track performance data and user feedback to help refine workflows
  </li>
  <li>
   Support efforts to remove policy, contracting, and operational barriers
   <br/>
   <br/>
  </li>
 </ul>
 Contract &amp; Resource Management
 <br/>
 <br/>
 <ul>
  <li>
   Understand and manage contract terms to ensure compliance at all times
  </li>
  <li>
   Understand the PPBE process and federal program budgeting.
  </li>
  <li>
   Flag risks early and work with leadership to resolve them quickly
  </li>
  <li>
   Implement solutions that make delivery more efficient and scalable
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 KEY SKILLS
 <br/>
 <br/>
 <ul>
  <li>
   5+ years of relevant work experience; federal or DoD work preferred
  </li>
  <li>
   Comfort with agile project management
  </li>
  <li>
   Experience with government federal budget processes
  </li>
  <li>
   Experience managing client-facing projects from start to finish
  </li>
  <li>
   Strong organizational skills and the ability to manage multiple moving parts
  </li>
  <li>
   Comfort working with both technical experts and senior decision-makers
  </li>
  <li>
   The ability to challenge assumptions respectfully and offer better ways forward
  </li>
  <li>
   Clear, confident written and verbal communication skills
  </li>
  <li>
   A track record of problem-solving, working independently, and delivering results
   <br/>
   <br/>
  </li>
 </ul>
 Additional Information
 <br/>
 <br/>
 You&rsquo;ll love it here if:
 <br/>
 <br/>
 <ul>
  <li>
   Thrive in fast-paced, mission-driven environments
  </li>
  <li>
   Love figuring out how to make big, complex things run smoothly
  </li>
  <li>
   Are energized by working with smart, passionate teammates
  </li>
  <li>
   Don&rsquo;t wait for permission to fix problems or seize opportunities
  </li>
  <li>
   Can give and take feedback without ego
  </li>
  <li>
   Bring energy, creativity, and persistence to everything you do
   <br/>
   <br/>
  </li>
 </ul>
 We look for resilient hustlers:
 <br/>
 <br/>
 Our CEO busted her face on the balance beam in college and got back up&hellip; our CRO has knocked on a thousand doors, was rejected 999 times, and kept on knocking... What is your story?
 <br/>
 <br/>
 Equal Opportunity Statement
 <br/>
 <br/>
 We provide equal opportunity to all persons without regard to ethnicity, religion, sexual orientation, gender, family or parental status, national origin, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
 <br/>
 <br/>
 We believe diversity is a strength and aim to build an innovative and welcoming culture where people from all backgrounds feel respected and included. We believe that true innovation happens when everyone has the tools, resources, and opportunities to excel.
 <br/>
 <br/>
 Powered by JazzHR
 <br/>
 <br/>
 WctVvEo4Oc
</div>


Army Program Manager

<div><div><div><b>Program Manager - Master-Long-Term Contract (Government) Position</b></div>
<div></div>
<div><b>Title: Program Manager - Master</b></div>
<div><b>
</b></div><div><b>Work Arrangement:</b> Hybrid</div>
<div></div>
<div><b>Worksite Address:</b> Washington, DC</div>
<div></div>
<div><b>Interviews: In Person</b></div>
<div></div>
<div><b>Required Experience: 12</b> Years</div><br>
<div></div>
<div>
<br>
<b>Job Description:</b><br>
<br>
<b>Short Description</b>:<br>
M003 - Program Manager - Master<br>
<br>
<b>**Hybrid-**</b><br>
</div><div><b>Complete Description</b>:<br>
<b>Project Manager is responsible for successful delivery of large and complex programs/projects through all phases of the Project Management Lifecycle, which includes initiation, planning, iterative development, continuous testing, execution, control &amp; closeout of projects. The Project Manager will also be the primary technical point of contact to the customer and will be responsible for collaborating across multiple task areas, including infrastructure (SaaS, PaaS or on-premise), applications, QA, change management, and customer service support.</b><br>
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<b>Duties and Responsibilities</b><br>
</div><div><b>a. Manage relationships with stakeholders, managers, and key software and services vendors for the delivery of projects and programs.</b><br>
</div><div><b>b. Provide thought leadership and expertise for Software and/or Hardware system implementations, IT applications, business and systems processes.</b><br>
</div><div><b>c. Manage the implementation of projects daily - including defining deliverables as well as creating and monitoring sprints, project schedules and backlogs.</b><br>
</div><div><b>d. Assist with internal communications and resource management as needed.</b><br>
</div><div><b>e. Align project objectives with stakeholders' objectives.</b><br>
</div><div><b>f. Will lead teams through all phases of System Development Life Cycle (SDLC) using appropriate waterfall and agile methodologies and processes.</b><br>
</div><div><b>g. Create project plans, resource plans, program metrics, communication plans and develop analytics supporting delivery of life cycle activities.</b><br>
</div><div><b>h. Develop communication plans to ensure business and executive stakeholders are well informed and are provided with accurate information for status of managed initiatives and to support decision making.</b><br>
</div><div><b>i. Identify project and resource dependencies and collaboratively work with team members to ensure the project schedule is followed.</b><br>
</div><div><b>j. Effectively communicate project status, actions, decisions, risks, issues and schedule for the customer's project portfolio.</b><br>
</div><div><b>k. Prepare executive steering committee communications as needed.</b><br>
</div><div><b>l. Direct, motivate and collaborate with project team members to ensure the team is provided with clear and accurate information in a timely manner that will enable them to complete assigned tasks within set times, and to deliver to top performance.</b><br>
</div><div><b>m. Other duties as assigned.</b><br>
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<div><br>
<b>Education:</b><br>
</div><div><b>1. Bachelor&rsquo;s degree in CompSci, Business, Finance or other related field</b><br>
</div><div><b>2. PMP or PMI Agile Certification Practitioner (PMIACP) or other Agile/ScrumMaster certification is required</b><br>
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<b>Qualifications:</b><br>
</div><div><b>1. Project Manager shall have significant experience (12+ years) managing and implementing concurrent separate initiatives of varying size. This person shall also have a minimum of four individual multi-year project implementation experiences, as well as previous success leading initiatives within an agile methodology environment.</b><br>
</div><div><b>2. Demonstrates extensive knowledge and success as a team leader: motivating teams to success by creating an atmosphere of trust while seeking diverse views to encourage improvement and innovation; providing information and direction to less-experienced staff; coaching staff including providing timely and meaningful written and verbal feedback.</b><br>
</div><div><b>3. Proficiency in MS Office Suite, MS Project, MS Visio, Atlassian Jira/Confluence</b></div><br>
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<p>Flexible work from home options available.</p></div>

Program Manager - Master

Quzara LLC

<div><p><b>Job Title: </b>IT Project Manager &ndash; Lead/Program Level</p><p><b>
Pay Type</b>: SALARIED EXEMPT</p><p><b>
Location: </b>Hybrid, Washington, DC (Must Work East Coast Hours)</p><p><b>
Citizenship: </b>U.S. Citizenship (Required)</p><p><b>
Summary of Position Role/Responsibilities</b></p><p>
The IT Project Manager &ndash; Lead / Program-Level provides integrated leadership and governance across all Task Order activities, ensuring the successful delivery of cybersecurity and IT initiatives for federal clients. Serving as the primary interface with Government stakeholders, including the Contracting Officer&rsquo;s Representative (COR), this role is responsible for coordinating complex, multi-workstream programs, managing dependencies, risks, and schedules, and maintaining transparency, accountability, and effective communication throughout program execution. The ideal candidate possesses extensive program management experience in federal environments, demonstrating the ability to drive execution, manage competing priorities, and support executive-level decision-making while aligning with contract requirements and organizational objectives.</p><p><b>
Essential Functions of the Job</b></p><div><ul><li>
Provide program-level leadership and governance across all Task Order (TO) activities, ensuring alignment with contract objectives and delivery expectations.</li><li>
Serve as the primary interface with Government leadership and the COR, managing communication, reporting, and stakeholder engagement.</li><li>
Establish and maintain project management standards, reporting cadence, and quality assurance processes across all program workstreams.</li><li>
Integrate and manage program schedules, risks, and dependencies, ensuring visibility and coordination across teams.</li><li>
Oversee resource allocation and workload balancing, ensuring optimal utilization of personnel across projects and priorities.</li><li>
Identify, track, and escalate enterprise-level risks, issues, and decision points to leadership as appropriate.</li><li>
Support strategic planning efforts, including roadmap development, program forecasting, and long-term execution planning.</li><li>
Prepare and deliver executive briefings, status reports, and program updates to internal leadership and Government stakeholders.</li><li>
Coordinate cross-functional teams including engineering, compliance, security operations, and advisory groups to ensure cohesive delivery.</li></ul></div><p><b>
Marginal Functions of the Job</b></p><div><ul><li>
Other duties as assigned</li></ul></div><p><b>
Normal Work Schedule</b>:</p><p>
This full-time role runs Monday to Friday, 8:30 AM&ndash;5:30 PM and requires flexibility to work remotely or on-site (if applicable per client RTO policies). On occasion additional hours may be necessary.</p><p><b>
Education, Training, and Experience</b></p><div><ul><li>
Bachelor&rsquo;s degree in Information Technology, Business Administration, Project Management, or a related field.</li><li>
7&ndash;10+ years of experience in IT project or program management, preferably within federal or government contracting environments.</li><li>
Demonstrated experience managing large-scale, multi-workstream programs with complex dependencies.</li><li>
Experience interfacing directly with Government stakeholders, including CORs and program leadership.</li><li>
Strong understanding of project management methodologies (e.g., Agile, Waterfall, Hybrid) and governance frameworks.</li><li>
Proven ability to manage program schedules, risks, resource allocation, and reporting across multiple teams.</li><li>
Experience supporting cybersecurity, cloud, or IT modernization programs is highly desirable.</li><li>
Excellent communication and presentation skills, with the ability to deliver updates to both technical and executive audiences.</li><li>
Must be a U.S. Citizen and eligible to support federal contracting environments..</li></ul></div><p><b>
Preferred Certifications</b></p><div><ul><li>
Project Management Professional (PMP)</li><li>
Certified Scrum Master (CSM) or Agile-related certification</li><li>
ITIL or program management certifications</li></ul></div><p><b>
EEO Statement</b></p><p>
The Company is an Equal Employment Opportunity (EEO) employer and does not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran's status, or any other basis protected by applicable discrimination laws.</p></div>

IT Project Manager – Lead/Program Level

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