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patient care coordinator

property management coordinator

Forza Commercial Real Estate

<div><p>The Property Management Coordinator is responsible for the daily operations and tenant experience where Forza is the Property Manager. This role serves to keep the property functioning efficiently every day.</p><br>
<p></p>
<p><b>
Core Roles &amp; Responsibilities</b></p>
<p><b>
Property Operations</b></p>
<ul>
<li>Coordinate tenant issues and requests, including maintenance and repairs</li>
<li>Manage vendors and service contracts, including obtaining quotes for ongoing maintenance as well as repairs</li>
<li>Conduct site inspections, ensuring property appearance and safety</li>
<li>Major vendor, capital or tenant issues escalate through the Asset Manager</li>
</ul>
<p><b>Leasing &amp; Tenant Administration</b></p>
<ul>
<li>Coordinate move-ins/move-outs</li>
<li>Track Lease compliance</li>
<li>Support Rent Collections</li>
<li>Handle notices and tenant communication</li>
</ul>
<p><b>Operational Budget Execution</b></p>
<ul>
<li>Operate withing approved budgets</li>
<li>Control property-level expenses</li>
<li>Submit invoices and operational reporting</li></ul><br>
<p></p>
<p><b>
Qualifications and Requirements:</b></p>
<ul>
<li>College experience Preferred.</li>
<li>Minimum of 2 years&rsquo; experience within Property Management</li>
<li>Valid driver&rsquo;s license and dependable vehicle.</li>
<li>Perform the physical functions of the position, not limited to ability to; walk properties, complete physical inspections, and deliver tenant communications.</li>
</ul><h4 class="jobSectionHeader"><b>Education</b></h4>
Preferred<ul><li>
Bachelors or better</li></ul><h4 class="jobSectionHeader"><b>
Behaviors</b></h4>
Required<ul><li>
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well</li><li>
Team Player: Works well as a member of a group</li></ul><h4 class="jobSectionHeader"><b>
Motivations</b></h4>
Required<ul><li>
Goal Completion: Inspired to perform well by the completion of tasks</li><li>
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization</li><li>
Self-Starter: Inspired to perform without outside help</li></ul><p>
Equal Opportunity Employer<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</p></div>

Property Management Coordinator

Elon Property Management

<p><b>About Elon:</b></p><p>At <b>Elon Property Management,</b> we take pride in providing quality housing and outstanding service to our residents. Our multi-family communities are well-maintained, professionally managed, and built around teamwork. We are currently seeking a <b>Service Manager</b> to lead the maintenance operations at one of our residential properties. If you&rsquo;re a hands-on professional with strong technical skills and a passion for quality service, we want to hear from you. This position is on the west-side of Indy with 130 units.</p><p><b>Position Overview</b></p><p>The <b>Service Manager</b> is responsible for overseeing all aspects of property maintenance, including managing daily work orders, preventative maintenance, unit turns, and vendor coordination. This is a <b>Working Service Manager role</b>&mdash;you will supervise the maintenance team <b>while also performing hands-on maintenance tasks</b>.</p><p><b>Key Responsibilities</b></p><ul><li>Lead and coordinate all maintenance operations for the community</li><li>Assign and monitor work orders, unit turns, and preventative maintenance schedules</li><li>Perform and oversee repairs related to HVAC, plumbing, electrical, appliances, and general carpentry</li><li>Ensure the property is clean, safe, and well-maintained at all times</li><li>Supervise and support the property maintenance team</li><li>Order and/or manage maintenance supplies and inventory</li><li>Work with Property Manager to manage maintenance budgets</li><li>Coordinate with vendors and contractors as needed</li><li>Participate in on-call emergency maintenance rotation</li><li>Ensure all work is performed according to safety regulations and company standards</li></ul><p><b>Qualifications</b></p><ul><li>3+ years of maintenance experience in multi-family or commercial properties</li><li>1+ year of maintenance team leadership or supervisory experience (preferred)</li><li>Strong knowledge of HVAC, plumbing, electrical, and general maintenance</li><li>HVAC/EPA certification required (or ability to obtain)</li><li>Strong organizational and problem-solving skills</li><li>Ability to work in various weather conditions and lift 50+ lbs</li><li>Valid driver&rsquo;s license and reliable transportation</li><li>High school diploma or equivalent; technical training a plus</li></ul><p><b>Benefits</b></p><ul><li>Competitive salary</li><li>Medical benefits package with options</li><li>Paid time off and holidays &ndash; The best PTO package in the industry!</li><li>Employee housing discount &ndash; Escalating Apartment Discount Program after probation period</li><li>Referral Program</li><li>Safet Pays recognition program</li><li>Career advancement and professional development opportunities</li><li>Supportive and team-focused work environment</li></ul><p><b>Elon Property Management Company, LLC is an Equal Opportunity Employer. It does not and will not discriminate on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by law. Elon Property Management Company, LLC is Drug and Alcohol-Free Workplace.</b></p><p>Job Type: Full-time</p><p>Pay: $26.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul><p>Application Question(s):</p><ul><li>Do you have at least 12 consecutive months of verifiable employment with the same company in the last 5 years?</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Construction: 1 year (Preferred)</li><li>Apartment Maintenance: 1 year (Preferred)</li></ul><p>License/Certification:</p><ul><li>Driver's License (Preferred)</li><li>HVAC Certification (Preferred)</li></ul><p>Ability to Relocate:</p><ul><li>Indianapolis, IN 46254: Relocate before starting work (Required)</li></ul><p>Work Location: In person</p>

Apartment Maintenance Supervisor (West Side) 4198

RUME Capital

<div>
 <strong>
  Are you looking for an exciting and challenging position with a growing Property Management Company?
  <br/>
  <br/>
 </strong>
 Well look no further! Zinger Property Group is searching for a skilled Professional Cleaner at our high-rise apartment community in Indianapolis, IN. A successful Professional Cleaner can come from a variety of industries including hospitality, retail, restaurant and other related industries.
 <br/>
 <br/>
 <strong>
  Most Important Job Functions
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Cleaning and sanitizing
  </li>
  <li>
   Polishing furniture
  </li>
  <li>
   Vacuuming
  </li>
  <li>
   Washing floors
  </li>
  <li>
   Taking trash out
  </li>
  <li>
   Dusting
  </li>
  <li>
   Checking inventory
  </li>
  <li>
   Restocking items
  </li>
  <li>
   Reporting any issues with assigned area
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Professional house or apartment cleaning experience preferred, but not necessary
  </li>
  <li>
   Ability to follow directions and work independently
  </li>
  <li>
   Excellent attention to detail and time management skills
  </li>
  <li>
   Ability to communicate effectively
  </li>
  <li>
   Reliable and punctual
  </li>
  <li>
   Self-motivation and a strong work ethic
  </li>
  <li>
   Outstanding customer service skills
  </li>
  <li>
   Team player
  </li>
  <li>
   Problem solver
  </li>
  <li>
   Pride in a job well done
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   $15 - $17 per hour (depending on experience)
  </li>
  <li>
   Paid vacation
  </li>
  <li>
   Holidays
  </li>
  <li>
   Health Insurance
  </li>
  <li>
   Dental Insurance
  </li>
  <li>
   Vision Insurance
  </li>
  <li>
   Life Insurance
  </li>
  <li>
   Housing Discount Program
  </li>
 </ul>
</div>


Professional Cleaner

Community Health Network

<div><div><div><div>Category</div>
<div>Nursing</div>
</div><div><div>Job Family</div>
<div>Registered Nurse</div>
</div><div><div>Department</div>
<div>Cardiac Clinic-CHVH</div>
</div><div><div>Schedule</div>
<div>Full-time</div>
</div><div><div>Facility</div>
<div>Community Physician Network Indianapolis Northside</div>
<div><p>1<br>
Indianapolis, IN 46256<br>
United States</p></div>
</div><div><div>Shift</div>
<div>Day Job</div>
</div><div><div>Hours</div>
<div>Monday-Friday; 8am-4:30pm</div>
</div></div><p></p><div><div><p><b>Join Community</b></p><p>
Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, &ldquo;community&rdquo; is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered &mdash; and we couldn&rsquo;t do it without you.</p><p><b>
Make a Difference</b></p><p>
The Pulmonary Hypertension Clinical Coordinator (RN) serves as the primary clinical resource for the multidisciplinary management of patients with pulmonary arterial hypertension (PAH) and related disorders. This role integrates advanced clinical expertise, patient education, care coordination, and program development to deliver comprehensive, seamless care across inpatient and outpatient settings. The coordinator acts as the central point of contact for patients, families, and the healthcare team to support continuity and optimize clinical outcomes. The office is located on the north side of Indianapolis, Indiana.</p><p><b>
Exceptional Skills and Qualifications</b></p><ul><li>Graduate of National League for Nursing (NLN), Commission on Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN), or National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA) accredited school of nursing, or three years of related professional nursing experience.</li><li>Licensed as a Registered Nurse (RN) with a valid license to practice in the state of Indiana as listed in the Nurse Licensure Compact (NLC).</li><li>Bachelor's Degree in Nursing required<b>.</b></li><li>Two + years of nursing experience in cardiology, pulmonology, critical care, or related specialty required.</li><li>Experience with pulmonary hypertension or advanced heart/lung disease strongly preferred.</li><li>Excellent communication skills.</li><li>Excellent team skills.</li><li>Strong clinical assessment and critical thinking skills.</li><li>Compassionate and caring.</li><li>Comfort working with specialty medications, infusion therapies, and complex care coordination.</li><li>Accountable &amp; self-directed.</li><li>EPIC experience a plus.</li></ul></div>
<p><b>Why Community?
</b></p><p>At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.</p></div></div><p></p>

Clinical Coordinator (RN) - Cardiac Clinic CHVH - North

Erie Insurance Group

<div><div><div><div><div><p><b>Division or Field Office:<br>
</b></p></div><div><p>Property &amp; Material Damage Div</p></div><br>
</div><br>
<div><div><b>Department of Position:</b></div> <div>Property Damage Dept</div></div><br>
<div>
<div><p><b>Work from:</b></p>
</div>
<div> Remote</div>
</div><br>
<div><div><b>Salary Range:</b></div>
<div>
<p>$63,130.00 - $100,843.00 *</p>
<p><i>
salary range is for this level and may vary based on actual level of role hired for</i></p>
</div>
</div><br>
</div></div><ul><li><i>This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.</i></li></ul><br>
<p></p>
<p>
At Erie Insurance, you&rsquo;re not just part of a Fortune 500 company; you&rsquo;re also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.<br>
<br>
<b>Benefits That Go Beyond The Basics</b></p>
<p>
We strive to be Above all in Service&reg; to our customers&mdash;and to our employees. That&rsquo;s why Erie Insurance offers you an exceptional benefits package, including:</p>
<ul>
<li><b>Premier health, prescription, dental, and vision benefits for you and your dependents.</b> Coverage begins your first day of work.</li>
<li><b>Low contributions to medical and prescription premiums.</b> We currently pay up to 97% of employees&rsquo; monthly premium costs.</li>
<li><b>Pension. </b>We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.</li>
<li><b>401(k) with up to 4% contribution match.</b> The 401(k) is offered in addition to the pension.</li>
<li><b>Paid time off.</b> Paid vacation, personal days, sick days, bereavement days and parental leave.</li>
<li><b>Career development. </b>Including a tuition reimbursement program for higher education and industry designations.</li><br>
</ul>
<p>Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.</p><p></p><div><div><div><h2 class="jobSectionHeader"><b><br>
Position Summary</b></h2>
</div><div><p><i>
Exercises independent discretion or judgment in handling all types of property claims. Also assists or acts on behalf of the claims supervisor when required.</i></p><br>
<p></p>
<ul>
<li><b><i>This is a remote, work from home position in Indiana</i></b></li>
<li><b><i>The selected candidate will ideally live in Marion County and/or surrounding areas</i></b></li>
<li><b><i>The hiring manager will also consider candidates for Property Adjuster I. Level of position offered will be based upon the depth and breadth of selected candidate's experience and qualifications.</i></b></li>
<li><b><i>A company car and equipment to work from home will be provided</i></b></li>
<li><b><i>Good time management and organization skills preferred</i></b></li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Duties and Responsibilities</b></h2>
</div><div><ul><li>Conducts investigations, interviews, and inspects damage, driving to site of damage within assigned territory or other if required. Prepares estimates, makes recommendation, and handles coverage questions, and litigation.</li>
<li>Sets and maintains reserves, reviews reports and related materials, directs experts, determines coverage and claim value, issues or declines payment, and negotiates claims with plaintiff attorneys when necessary.</li>
<li>Documents claim files and submits report for closure.</li>
<li>Recognizes subrogation situations and initiates appropriate action.</li>
<li>Services assigned territory and brings assigned claims to conclusion.</li>
<li>Interacts with Agents and district sales managers on matters of mutual concern.</li>
<li>Assists claims supervisor or acts on his/her behalf, including representing the company at legal proceedings, as required.</li>
<li>Completes industry-related training programs and continues to attend training programs to remain informed on policy changes, interpretation or new legislation.</li>
<li>Assists in training of new claims adjusters.</li>
<li>Participates on Catastrophe Team when required.</li></ul><br>
<p><br>
<i>The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.</i></p><br>
<p><br>
<i>This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.</i></p>
</div></div><div><div><h2 class="jobSectionHeader"><b>
Capabilities</b></h2>
</div><ul><li>Values Diversity
</li><li>Nimble Learning
</li><li>Self-Development
</li><li>Collaborates
</li><li>Customer Focus
</li><li>Information Management Skills
</li><li>Cultivates Innovation
</li><li>Instills Trust
</li><li>Job-Specific Knowledge
</li><li>Optimizes Work Processes (IC)
</li><li>Ensures Accountability
</li><li>Decision Quality
</li></ul></div><div><div><h2 class="jobSectionHeader"><b>Qualifications</b></h2>
</div><div><p><b>
Minimum Educational and Experience Requirements
</b></p><ul><li>High School Diploma or GED and five years of claims handling experience, or equivalent required; or</li>
<li>Bachelor&rsquo;s Degree and two years of claims handling experience, or equivalent required.</li></ul><br>
<p><br>
<b>Additional Experience
</b></p><ul><li>Incumbent must live in territory assigned unless a change is approved by the company.</li>
<li>Position requires the incumbent to serve on Catastrophe Team, which may include travel on short notice to other locations for periods in excess of two consecutive weeks.</li></ul><br>
<p><br>
<b>Designations and/or Licenses
</b></p><ul><li>Willingness to obtain and maintain any required licenses.</li>
<li>Successful completion of Associate in Claims (AIC) program preferred.</li>
<li>Valid driver's license and good driving record required.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Physical Requirements</b></h2>
</div><ul><li>Use of Personal Protective Equipment (PPE) is required for this role.
</li><li>Ability to move over 50 lbs using lifting aide equipment; Often (20-50%)
</li><li>Climbing/accessing heights; Moderate (30-40%)
</li><li>Driving; Frequent (50-80%)
</li><li>Lifting/Moving 0-20 lbs; Often (20-50%)
</li><li>Lifting/Moving 20-50 lbs; Often (20-50%)
</li><li>Manual Keying/Data Entry/inputting information/computer use; Often (20-50%)
</li><li>Pushing/Pulling/moving objects, equipment with wheels; Occasional (&lt;20%)</li></ul></div></div><br>
<p><br>
<b>Nearest Major Market: </b>Indianapolis</p></div>

Property Adjuster II

American Family Insurance

<div>You will investigate and maintain property claims, secure information, review coverages, complete field inspections, and settle claims. You will handle moderately complex homeowner property field claims, typically within the Northwest Indiana: Hammond, Highland, Merrillville, Schererville or surrounding area (you must be located in this market). You will also occasionally handle desk claims.
<br>
<br>
This is a fully remote/work from home role where you will spend 80% of your time in the field. On occasion you may be asked to travel to an office location for in person engagement activities such as team meetings, training and culture events. Relocation support offered for eligible candidates.
<br>
<br>
You will report to the Property Claim Manager. A company fleet vehicle is provided with the position and there's an option to use the vehicle for personal use.<p></p><p>
Position Compensation Range:</p>
$57,000.00 - $94,000.00<p></p><p>
Pay Rate Type:</p>
Salary<p></p><p><i>
Compensation may vary based on the job level and your geographic work location. </i><i>Relocation support is offered for eligible candidates.</i></p><p></p><p><b>
Primary Accountabilities</b></p><ul><li>
Investigates origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc.</li><li>
Identifies complex issues and seeks assistance as needed. Handles claims on a good faith basis.</li><li>
Handles both 1st party and 3rd party claims under multiple policy types and numerous endorsements.</li><li>
Conducts on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, public adjusters.</li><li>
Responds to customer inquiries, makes appropriate decisions and closes file as needed.</li><li>
Interprets and determines policies, leases, by-laws, declarations, articles and contract coverages and applies to all parties for assigned losses.</li><li>
Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas.</li><li>
May be required to complete other assignments, job duties, or participate in projects based upon skills, achievements, or experience.</li></ul><p><b><br>
Specialized Knowledge &amp; Skills Requirements</b></p><ul><li>
Demonstrated experience providing customer-driven solutions, support, or service.</li><li>
Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience.</li><li>
Demonstrated experience handling moderately complex claims, or other equivalent experience.</li><li>
Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge.</li><li>
Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge.</li><li>
Property claims adjusting experience preferred.</li></ul><p><b><br>
Licenses</b></p><ul><li>
Valid driver's license required plus an acceptable driving record.</li><li>
Obtain state specific property casualty claims licensing as required.</li></ul><p><b><br>
Travel Requirements</b></p><ul><li>
Up to 50%.</li><li>
Catastrophe duty up to 75% as applicable.</li></ul><p><b><br>
Physical Requirements</b></p><ul><li>
Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like. This position may require employees to visit areas that have a higher hazard than a typical office such as customer homes, body shops, or other locations.</li><li>
Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.</li><li>
Adjusting or moving objects up to 50 pounds in all directions.</li></ul><p><b><br>
Working Conditions</b></p><ul><li>
Low temperatures.</li><li>
High temperatures.</li><li>
Outdoor elements such as precipitation and wind.</li><li>
Noisy environments.</li><li>
Hazardous conditions.</li><li>
Poor ventilation.</li><li>
Small and/or enclosed spaces.</li></ul><p></p><h3 class="jobSectionHeader"><b>
Additional Information</b></h3><ul><li>
To ensure a strong start, all employees participate in our New Employee Orientation during their first week. This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth. At times, sessions may be delivered virtually based on scheduling and availability.</li><li>
Offer to selected candidate will be made contingent on the results of applicable background checks</li><li>
Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions</li><li>
Sponsorship will not be considered for this position unless specified in the posting</li></ul><p><br>
#LI-Hybrid</p><p></p><p>
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.</p><p></p><p>
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.</p><p></p><p>
American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.</p><p></p>
#LI-JA2</div>

Property Field Claims Adjuster (Northwest Indiana)

Liberty Mutual Insurance

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 <strong>
  Are Ready to Launch Your Career in Insurance with a Fortune 100 Company?
  <br/>
  <br/>
 </strong>
 <strong>
  Come Grow with Us!
  <br/>
  <br/>
 </strong>
 Advance your career by building a strong foundation in insurance, with a clear path to grow into a claims role and expand your expertise.
 <br/>
 <br/>
 You will serve as a subject matter expert in initiating Auto and Property claims with precision and professionalism. This role demands a strong command of technical processes and policy interpretation, as well as the ability to apply consultative guidance to help customers understand coverage and next steps. You&rsquo;ll leverage your expertise and problem-solving skills to navigate complex claim scenarios, ensure accurate First Notice of Loss (FNOL) documentation, and coordinate resources effectively. Your ability to think critically, communicate clearly, and collaborate across teams will be essential to delivering high-quality outcomes and supporting claim resolution.
 <br/>
 <br/>
 <strong>
  Work Arrangement
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   This is a fully remote role.
  </li>
  <li>
   Candidates must reside within a 50-mile radius of a designated claims office.
  </li>
  <li>
   The position may require weekday afternoon/evening shifts and rotating weekends. Additional details will be shared during the phone screen and interview process.
   <br/>
   <br/>
  </li>
 </ul>
 Core Responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   Claims Intake &amp; FNOL: Accurately and efficiently capture new Auto and Property claims, ensuring all First Notice of Loss (FNOL) documentation is complete and precise. Leverage the best available resources to triage exposures and take the most appropriate action to advance the claim and pay what we owe.
  </li>
  <li>
   Consultative Policy Guidance: Provide clear, expert counsel to customers on coverage, filing options, and the claims process. Help safeguard and repair property while delivering peace of mind through informed, empathetic guidance.
  </li>
  <li>
   Effortless Customer Experience: Make every interaction seamless and easy for customers and agents. Be available, responsive, and proactive in setting expectations and outlining next steps.
  </li>
  <li>
   Speed of Execution: Match the pace of service to customer expectations. Expedite claims outcomes by removing friction, anticipating needs, and driving timely resolution.
  </li>
  <li>
   Collaborative Resolution: Partner with internal teams and external vendors to facilitate claim progression and ensure service continuity.
  </li>
  <li>
   Creative Problem Solving: Apply critical thinking and innovative approaches to resolve a wide variety of claims challenges and customer concerns.
  </li>
  <li>
   Accuracy &amp; Compliance: Maintain high standards for documentation accuracy, confidentiality, and compliance. Meet or exceed service level goals for call handling and transaction quality.
  </li>
  <li>
   Logistical Coordination: Arrange support services such as rental cars and towing with care and efficiency, ensuring customers receive timely assistance.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Successful Candidates Will Demonstrate
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Technical Proficiency: Ability to accurately document claims, interpret policy language, and leverage internal tools and resources to triage exposures and advance claims appropriately.
  </li>
  <li>
   Consultative Communication: Strong oral and written communication skills with the ability to counsel customers on coverage, filing options, and the claims process in a clear and reassuring manner.
  </li>
  <li>
   Customer-Focused Mindset: A commitment to making every interaction effortless and empathetic, while matching the speed of execution to customer expectations.
  </li>
  <li>
   Problem-Solving Agility: Creative and analytical thinking to resolve diverse claims challenges and deliver timely, effective outcomes.
  </li>
  <li>
   Attention to Detail: High standards for documentation accuracy, confidentiality, and compliance.
  </li>
  <li>
   Adaptability &amp; Ownership: Ability to manage multiple tasks in a fast-paced environment, take initiative, and follow through on commitments.
  </li>
  <li>
   Learning Orientation: Receptiveness to coaching and a willingness to continuously build expertise in claims processes, systems, and coverage.
  </li>
  <li>
   Technology Skills: Proficiency in Microsoft Outlook, keyboard shortcuts, and claims systems; demonstrated typing proficiency.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum of 1&ndash;2 years of experience in a customer-facing or consultative role, preferably within insurance, financial services, healthcare, hospitality, or retail.
  </li>
  <li>
   Demonstrated success in roles requiring high attention to detail, problem-solving, and decision-making under time-sensitive conditions.
  </li>
  <li>
   Experience using claims systems, CRM platforms, or workflow tools to manage documentation and customer interactions a plus.
  </li>
  <li>
   Proven ability to deliver accurate, empathetic, and efficient service in a fast-paced environment.
  </li>
  <li>
   High school diploma or equivalent required.
  </li>
  <li>
   Bachelor&rsquo;s degree in Business, Communications, Insurance, or a related field preferred.
  </li>
  <li>
   Willingness to obtain and maintain applicable licenses through company-sponsored training programs.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 <strong>
  Pay Philosophy:
 </strong>
 The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
 <br/>
 <br/>
 At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
 <br/>
 <br/>
 We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
 <br/>
 <br/>
 Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
 <br/>
 <br/>
 <strong>
  Fair Chance Notices
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   California
  </li>
  <li>
   Los Angeles Incorporated
  </li>
  <li>
   Los Angeles Unincorporated
  </li>
  <li>
   Philadelphia
  </li>
  <li>
   San Francisco
  </li>
 </ul>
</div>


Auto Claims Trainee - Remote

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