case manager

case management specialist Jobs in Baltimore

case management specialist

case manager (10543)

case manager team leader women children ed Jobs in Baltimore

client care coordinator Jobs in Baltimore

client care coordinator

rehabilitation counselor prp case manager

Devout Healthcare Services

Position OverviewWe are seeking a compassionate and motivated Rehabilitation Counselor (Case Manager) to support individuals with mental health conditions on their path to recovery. In this role, you will help clients build practical life skills, access community resources, and achieve greater independence and overall well-being.Key Responsibilities<ul><li>Provide direct support and counseling in alignment with individualized psychiatric rehabilitation plans</li><li>Help clients develop essential life skills, including daily living, communication, and vocational skills</li><li>Connect clients to community resources and support participation in social, educational, and recreational activities</li><li>Collaborate with mental health professionals to ensure coordinated and effective care</li><li>Monitor client progress and maintain consistent communication with treatment providers</li><li>Assist in developing and implementing individualized rehabilitation and recovery plans</li><li>Maintain accurate, timely documentation of services, progress, and treatment updates</li><li>Advocate for and empower clients to achieve independence and improve overall well-being</li></ul>Education &amp; Experience RequirementsCandidates must meet one of the following (in alignment with Maryland PRP guidelines):<ul><li>Bachelor's degree in a related field: Social Work, Psychology, Counseling, Sociology, Human Services</li><li>Associate degree +* at least 2 years of experience in behavioral health OR*</li><li>High school diploma/GED + at least 4 years of experience in:</li><li>Mental health services</li><li>Case management</li><li>Residential programs</li><li>Youth or adult support services</li></ul>Reporting StructureThis position reports to the Rehabilitation Specialist and works closely with the Clinical Director, Program Director, and leadership team.What We&rsquo;re Looking For<ul><li>Strong communication and interpersonal skills</li><li>Compassionate, patient, and client-centered approach</li><li>Ability to work collaboratively within a multidisciplinary team</li><li>Strong organizational skills and attention to detail</li></ul>Why Join Us?Join a team dedicated to making a meaningful impact in the lives of individuals and the community. You&rsquo;ll play a vital role in helping clients build independence, confidence, and a better quality of life.Work Location: In person

Rehabilitation Counselor (PRP Case Manager)

Enterprise Mangement Solutions Inc

<div>DISCLOSURES 
The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job&rsquo;s responsibilities/tasks may be modified and/or expanded over time. The company will inform the personnel member when changes in the respective job description are made. 

ABOUT COMMUNITY WELLNESS OUTPATIENT MENTAL HEALTH CENTER 
Community Wellness Outpatient Mental Health Center (CWOMHC) is a person-centered behavioral health organization committed to improving the mental and emotional well-being of individuals and families across our community. We offer a full continuum of outpatient services&mdash;including therapy, psychiatric evaluation, medication management, and care coordination&mdash;designed to meet the diverse needs of our clients in a compassionate and culturally responsive environment. 

COMPANY WEBSITE: https://cwomhc.org/ 
 
COMPANY PHONE NUMBER: (667) 309-9920 

HR DEPARTMENT PHONE NUMBER: (410) 782-0028 EXT 10 

HR DEPARTMENT EMAIL ADDRESS: hr@cwohmc.org 

POSITION TITLE: Treatment Coordinator 1 

ALTERNATE TITLE(S): Behavioral Health Treatment Coordinator, Clinical Care Coordinator, Mental Health Care Manager, Clinical Case Manager (Licensed), Behavioral Health Services Coordinator, or Clinical Team Lead &ndash; Treatment Services 

COMPANY: Community Wellness Outpatient Mental Health Center 

ACCOUNTABLE TO: Operations Manager 2 

WORK SCHEDULE: Monday&ndash;Friday, 8:00 AM &ndash; 5:00 PM EST 

CLASSIFICATION: Full-Time, Onsite &ndash; W2<div> 

ACCOUNTABLE FOR: Responsible for coordinating and leading all aspects of client treatment, including weekly clinical sessions, treatment planning, documentation compliance, care coordination, progress monitoring, and ensuring all services meet COMAR 10.21.20 regulatory standards. 
 
BENEFITS PACKAGE: In addition to competitive hourly wages, eligible employees may receive a comprehensive benefits package that includes: 
<ul><li>Paid Time Off (PTO)</li><li>Family and Medical Leave</li><li>Health, Medical, and Dental Insurance Reimbursement or employer-sponsored health insurance coverage, when available</li><li>Supplemental Health and Disability Insurance Options</li><li>Retirement Savings Plan</li><li>Professional Development Support and Continuing Education Opportunities</li></ul></div> 
PROGRAM &amp; REGULATORY CONTEXT

Community Wellness Outpatient Mental Health Center (OMHC) operates under the Code of Maryland Regulations (COMAR) for community mental health programs&mdash;Outpatient Mental Health Centers (10.21.20). Services are:
<ul>
<li>Age-appropriate and culturally responsive</li>
<li>Coordinated with other parts of the behavioral health and somatic healthcare system</li>
<li>Focused on recovery, resiliency, and person-centered care (MdRules)</li>
</ul>
The Treatment Coordinator role is a key position to ensure that evaluation, treatment planning, support services, collaboration, and discharge processes comply with OMHC standards, including evaluative services, treatment planning and documentation, support services, and discharge/continuity-of-care expectations. (Legal Information Institute) 
POSITION SUMMARY

The Treatment Coordinator is a licensed behavioral health professional responsible for:
<ul>
<li>Providing structured, weekly, face-to-face clinical sessions to an assigned caseload of approximately 20 clients</li>
<li>Leading and coordinating all aspects of those clients&rsquo; treatment, including referrals, collaboration, and care transitions</li>
<li>Conducting structured weekly audits of treatment and documentation for assigned clients and their treatment teams</li>
<li>Ensuring that services for those clients fully conform to their Individual Treatment Plans (ITPs) and to COMAR requirements</li>
</ul>
This is a full-time, in-office position with no remote work. The schedule is structured to support a consistent service model:
<ul>
<li>Morning: See 4 of the 20 assigned clients each day (rotating so all are seen weekly) in 45-minute face-to-face sessions. These sessions collectively make up 15 hours per week of direct client intervention.</li>
<li>Afternoon: Provide care coordination, documentation, treatment planning, team leadership, and follow-up for the clients seen that morning and others on the caseload, totaling 25 hours per week of coordination and administrative clinical work.</li>
</ul>
The Treatment Coordinator functions as the Team Lead for the assigned client caseload and associated treatment team members. 
ESSENTIAL DUTIES &amp; RESPONSIBILITIES

1. Clinical Evaluation &amp; Assessment

(Aligned with COMAR 10.21.20.06 &ndash; Evaluative Services Provided) (Legal Information Institute)
<ul>
<li>Complete, or ensure completion of, an initial face-to-face diagnostic evaluation and related documentation for each assigned client in accordance with OMHC policy and within required timelines (no later than the second visit).</li>
<li>Formulate and document: presenting problem(s), relevant psychosocial and family history, mental status, risk factors, strengths, functional impairments, and current needs.</li>
<li>When clinically indicated and with proper consent, maintain and document ongoing collaboration with the individual&rsquo;s primary care provider or other somatic providers to support integrated care. (MdRules)</li>
<li>Update evaluative information as clinical status changes or at required review intervals.</li></ul> 


2. Treatment Planning &amp; Documentation

(Aligned with COMAR 10.21.20.07 &ndash; Treatment Planning and Documentation) (Legal Information Institute)
<ul>
<li>Ensure that an Initial Individual Treatment Plan (ITP) is developed no later than the fifth visit following enrollment, using the assessment as the foundation.</li>
<li>Develop ITPs in collaboration with the client, and when applicable, the client&rsquo;s parent/guardian/caregiver, and other members of the treatment team.</li>
<li>Ensure that each ITP includes at minimum:
<ul><li>Current diagnosis</li>
<li>Presenting needs, strengths, recovery goals, and treatment expectations</li>
<li>Specific services and interventions (modality, frequency, duration, and responsible staff)</li>
<li>How services will help the individual manage symptoms and support recovery</li>
<li>Short-term and long-term goals written in behavioral, measurable terms with target dates</li>
<li>Identification of needed referrals and collaboration with other providers or agencies (e.g., PRP, housing, self-help, vocational, substance use services, schools, social services, juvenile services, somatic care). (Legal Information Institute)</li>
</ul></li><li>Conduct monthly treatment plan reviews with each client, revising goals and interventions based on progress, new information, audit findings, or changes in clinical necessity.</li>
<li>Ensure documentation is completed accurately, thoroughly, and within required timeframes for all services provided.</li></ul> 


3. Direct Client Intervention (15 Hours per Week)
<ul>
<li>Maintain a caseload of approximately 20 clients at any given time.</li>
<li>Follow the service model of seeing 4 clients each morning (Monday&ndash;Friday) for 45-minute face-to-face sessions, such that each client is seen weekly, barring cancellations or clinically indicated frequency changes.</li>
<li>During sessions:
<ul><li>Review treatment progress and the client&rsquo;s treatment experience</li>
<li>Address clinical and practical barriers to engagement</li>
<li>Intervene to support treatment compliance, including motivational enhancement, skill-building, and problem-solving</li>
<li>Educate clients about risks and implications of going against medical or clinical advice (AMA), and document such education</li>
<li>Begin or support safety planning when indicated</li>
</ul></li><li>Address client concerns and complaints related to services, and escalate appropriately when needed.</li></ul> 


4. Treatment Coordination &amp; Referral Management (25 Hours per Week)

Afternoon work is dedicated to coordination, oversight, and administrative clinical duties for clients on the caseload, especially those seen that day.
<ul>
<li>Coordinate all aspects of services as described in the ITP, ensuring that services delivered match what is authorized, clinically indicated, and documented.</li>
<li>Communicate regularly with psychiatrists, nurse practitioners, therapists, PRP staff, case managers, and other providers on the treatment team.</li>
<li>Issue and track referrals to internal and external resources, within scope, such as:
<ul><li>Psychiatric rehabilitation / PRP services</li>
<li>Substance use/addictions treatment</li>
<li>Housing and shelter programs</li>
<li>Vocational/educational services</li>
<li>Somatic/primary care providers</li>
<li>Social services, juvenile services, and other community supports</li>
</ul></li><li>Ensure referrals and support services follow the expectations for support services for OMHCs. (Legal Information Institute)</li>
<li>Monitor and document somatic status information in the medical record (past/current medical history, relevant somatic conditions, provider information) in line with OMHC regulations on evaluation and planning services.(Legal Information Institute)</li>
<li>Identify and troubleshoot systemic and individual barriers (transportation, insurance, communication, etc.) and collaborate with internal staff and external agencies to keep care on track.</li>
<li>Participate actively in efforts to retain clients in treatment as long as there is clinical necessity, while planning for step-down or transition when appropriate.</li></ul> 


5. Weekly Treatment &amp; Team Audits (Quality Oversight)
<ul>
<li>Conduct a structured weekly audit of treatment for each client on the assigned caseload, focusing on:
<ul><li>Alignment between services delivered and the ITP</li>
<li>Frequency and duration of services compared to what is planned/authorized</li>
<li>Goal progress, continued clinical necessity, and discharge/transition planning</li>
</ul></li><li>Review the work of assigned treatment team members (e.g., therapists, PRP staff, case managers) for:
<ul><li>Completeness and timeliness of documentation</li>
<li>Clinical appropriateness and adherence to the ITP</li>
<li>Compliance with OMHC, COMAR, payer, and agency documentation standards</li>
</ul></li><li>Identify areas of non-alignment or non-compliance and implement corrective actions (e.g., treatment plan revision, staff coaching, scheduling adjustments).</li>
<li>Update treatment plans as needed based on audit findings, clinical progress, or changes in need.</li>
<li>Document audit activities, findings, and follow-up in the client record and/or quality management tools as required.</li></ul> 


6. Intake, Orientation &amp; Discharge
<ul>
<li>Participate in or conduct intake evaluations for clients who will be part of the Treatment Coordinator&rsquo;s caseload, including orientation to services and review of rights and expectations.</li>
<li>Participate in discharge planning and continuity-of-care processes in accordance with COMAR expectations, including ensuring a documented discharge summary within required timelines that includes reason for admission, reason for discharge, services provided, progress made, diagnosis at discharge, current medications, and follow-up recommendations. (Legal Information Institute)</li>
<li>Promote smooth transitions to higher or lower levels of care, or to other providers/agencies, when medically necessary.</li></ul> 


7. Team Leadership &amp; Staff Support
<ul>
<li>Serve as the Treatment Team Lead for assigned clients.</li>
<li>Provide day-to-day clinical direction, coaching, and feedback to team members delivering services to those clients.</li>
<li>Identify and address performance issues related to clinical documentation, timeliness, or adherence to the ITP and COMAR standards.</li>
<li>Recognize and affirm staff accomplishments and effective care.</li>
<li>Promote a collaborative, recovery-oriented, and culturally responsive team culture.</li></ul> 


8. Meetings &amp; Supervision
<ul>
<li>Participate in weekly clinical supervision when required by license and agency policy.</li>
<li>Meet weekly with the Operations Manager for caseload review, program updates, and operational coordination.</li>
<li>Meet weekly with a Human Resources representative to support staffing, training, and compliance matters as they relate to assigned clients and staff.</li>
<li>Meet weekly with a Finance representative to review billing, productivity, authorization, and payer requirements as they relate to caseload and service delivery.</li>
<li>Attend all required team meetings, case conferences, and agency trainings.</li></ul> 


MINIMUM QUALIFICATIONS

Licensure &ndash; State of Maryland (one or more of the following):
<ul>
<li>Licensed Clinical Professional Counselor (LCPC)</li>
<li>Licensed Graduate Professional Counselor (LGPC)</li>
<li>Licensed Certified Social Worker (LCSW)</li>
<li>Licensed Certified Social Worker&ndash;Clinical (LCSW-C)</li>
<li>Licensed Clinical Marriage &amp; Family Therapist (LCMFT)</li>
<li>Licensed Graduate Marriage &amp; Family Therapist (LGMFT)</li>
<li>Licensed Master Social Worker (LMSW)</li>
<li>Licensed Bachelor Social Worker (LBSW)</li>
<li>Licensed Clinical Alcohol and Drug Counselor (LCADC)</li>
<li>Licensed Graduate Alcohol and Drug Counselor (LGADC)</li>
<li>Certified Associate Counselor&ndash;Alcohol and Drug (CAC-AD)</li>
<li>Certified Supervised Counselor&ndash;Alcohol and Drug (CSC-AD)</li>
<li>Advanced Practice Registered Nurse &ndash; Psychiatric Mental Health (APRN-PMH)</li>
<li>Certified Registered Nurse Practitioner &ndash; Psychiatric Mental Health (CRNP-PMH)</li>
<li>Licensed Psychologist</li>
<li>Registered Psychology Associate</li>
</ul>
Candidates must hold an active, unencumbered Maryland license/certification in one of the above categories. 
EXPERIENCE &amp; SKILLS
<ul>
<li>Prior experience in outpatient mental health, community mental health, or related behavioral health settings strongly preferred.</li>
<li>Knowledge of recovery-oriented, person-centered, and trauma-informed care principles.</li>
<li>Strong skills in clinical assessment, treatment planning, and documentation.</li>
<li>Demonstrated ability to coordinate care across multiple providers and systems.</li>
<li>Ability to lead a multidisciplinary treatment team, provide constructive feedback, and support quality improvement.</li>
<li>Strong organizational skills and ability to manage time, competing priorities, and regulatory deadlines.</li>
<li>Comfort with electronic medical records and basic computer applications.</li>
<li>Reliable transportation for occasional travel to community sites where services are rendered.</li></ul></div>

Licensed Professional Counselor

Metanoia Counseling Center LLC

Metanoia Counseling Center is a Faith Based Mental Health Group Therapy Practice seeking Licensed Servant Leader Clinicians (LCSW-C or LCPC) skilled in his/ her profession.Metanoia serves clients ages 5 &ndash; 65 years of age. We are currently offering contractual position with full and part time hours available. Clinicians have the ability to make their own schedules. In Person (School Based, Community, Home and Office) and Telehealth opportunities are currently available. Metanoia offers Competitive Hourly Rate.Join us today!Job Summary We are seeking a compassionate and dedicated Clinical Mental Health Therapist to join our dynamic behavioral health team. In this role, you will provide comprehensive mental health services to diverse populations, including children, adolescents, adults, and seniors. Your expertise will help clients navigate emotional challenges, develop coping strategies, and achieve their mental wellness goals. This position offers an exciting opportunity to make a meaningful impact through direct support, clinical counseling, and innovative therapeutic approaches within outpatient and inpatient settings. As a vital member of our team, you will utilize your skills in psychotherapy, crisis intervention, and case management to promote positive mental health outcomes.Responsibilities<ul><li>Conduct thorough intake assessments and diagnostic evaluations using ICD-9 and ICD-10 coding systems to determine client needs and develop personalized treatment plans.</li><li>Deliver individual, group, and family counseling sessions utilizing evidence-based practices such as cognitive behavioral therapy (CBT), psychodynamic therapy, art therapy, dance therapy.</li><li>Implement crisis management strategies to support clients experiencing acute mental health crises or behavioral challenges.</li><li>Provide specialized counseling for issues including PTSD care, depression, grief counseling, addiction counseling, gender issues counseling, and working with individuals with developmental disabilities.</li><li>Collaborate with multidisciplinary teams to coordinate case management efforts and ensure comprehensive patient care while maintaining HIPAA compliance and accurate medical documentation.</li><li>Utilize telehealth platforms effectively to expand access to mental health services across diverse geographic locations.</li><li>Maintain detailed records of patient assessments, progress notes, treatment plans, and medical records in accordance with healthcare regulations and ICD coding standards.</li></ul>Requirements<ul><li>Master&rsquo;s degree in social work, psychology, counseling or a related field from an accredited institution.</li><li>Valid licensure or certification as a Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or equivalent state credential.</li><li>Proven experience in clinical counseling within outpatient or inpatient settings; hospital experience is highly desirable.</li><li>Strong knowledge of psychotherapy modalities including cognitive behavioral therapy (CBT), psychodynamic therapy, behavioral therapy, psychopharmacology principles, and crisis intervention techniques.</li><li>Experience working with children, adolescents, individuals with disabilities&mdash;including autism&mdash;and geriatrics is preferred.</li><li>Familiarity with ICD-9/ICD-10 coding systems for diagnostic evaluation and medical documentation practices.</li><li>Excellent communication skills with the ability to build rapport with clients from diverse backgrounds.</li><li>Ability to manage crisis situations effectively while demonstrating empathy and professionalism.</li><li>Proficiency in telehealth platforms and electronic medical records systems; experience with CPT coding is a plus. Join us in empowering individuals on their journey toward mental wellness! We are committed to fostering a supportive environment where your skills can thrive while making a real difference in people's lives through innovative therapeutic practices and compassionate care.</li></ul>Pay: $60.00 - $100.00 per hourBenefits:<ul><li>Flexible schedule</li></ul>Work Location: Hybrid remote in Baltimore, MD 21214

Clinical Mental Health Therapist

Morgan & Morgan, P.A.

<div>
 
 
 At Morgan &amp; Morgan, the work we do matters. For millions of Americans, we&rsquo;re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.
 
 
 
 
 Summary
 
 
 
 We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Daily interaction with existing and potential clients, via telephone and in person
 </li>
 <li>
 Order medical records from providers and communicate with clients and providers during the course of treatment
 </li>
 <li>
 Obtain documents necessary to support injury and/or liability positions
 </li>
 <li>
 Interact with insurance carriers and healthcare providers to secure records and account balances
 </li>
 <li>
 Work directly with multiple coworkers involved in the management and support of case files
 </li>
 <li>
 Maintain organized case files
 </li>
 <li>
 Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney
 </li>
 <li>
 Interact with attorneys and present case synopsis when required
 </li>
 <li>
 Manage case files from intake to closing under the direction of an attorney
 </li>
 <li>
 Performs other related duties as assigned to meet the needs of the business
 </li>
 </ul>
 
 
 Qualification
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree (preferred)
 </li>
 <li>
 Prior experience as a Personal Injury Case Manager preferred
 </li>
 <li>
 2+ years of working as an insurance adjuster or pre-litigation paralegal
 </li>
 <li>
 Ability to be a team player and follow procedures
 </li>
 <li>
 Proactive interaction with clients, insurance companies and medical providers
 </li>
 <li>
 Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision
 </li>
 <li>
 Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
 </li>
 <li>
 Strong writing and communication skills along with attention to detail
 </li>
 <li>
 Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm
 </li>
 </ul>
 
 
 This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We&rsquo;ve found that being in the office helps new team members get up to speed quickly and feel more connected.
 
 
 
 
 
 
 
 Salary range: $60,000 USD - $90,000 USD
 
 
 
 Benefits
 
 
 
 
 Morgan &amp; Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff.&nbsp; For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan,&nbsp; paid time off and paid holidays.
 
 
 
 
 Equal Opportunity Statement
 
 
 
 
 Morgan &amp; Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
 
 
 
 
 E-Verify
 
 
 
 
 This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.&nbsp;&nbsp;&nbsp;
 
 
 
 
 Privacy Policy
 
 
 
 
 Here is a link to Morgan &amp; Morgan's privacy policy.
 
 
</div>

Case Manager

Baltimore Crisis Response, Inc

Description
 <div>Case Manager
 Baltimore, Maryland
 $20.00-$23.00 Hourly
 Full-Time | Shifts: 9:00M-5:00PM | Monday- Friday
Being the Leader Communities Need in Moments of Crisis.
About Us
Baltimore Crisis Response, Inc. (BCRI) is a nationally recognized nonprofit and Baltimore&rsquo;s only comprehensive crisis response system. Since 1992, we&rsquo;ve been at the forefront of behavioral health crisis care &mdash; providing timely, community-based services for individuals and families experiencing mental health and substance use challenges.
The Opportunity
We are seeking a Case Manager to support individuals as they move through different levels of care. In this role, you&rsquo;ll partner with clients and their care teams to coordinate services, develop discharge plans, and connect individuals with the community resources they need for ongoing recovery. You&rsquo;ll also play a hands-on role in monitoring daily progress, supporting treatment goals, and fostering smooth transitions across the system of care.
This is more than case coordination &mdash; it&rsquo;s an opportunity to advocate for individuals, strengthen continuity of care, and make a meaningful impact on recovery outcomes in Baltimore. 
What You&rsquo;ll Do
<ul><li>Supports the delivery of care and engagement of individuals under care by participating in group supervision and by reviewing evaluations, assessments, treatment plans, and progress notes to understand the unique needs, strengths, preferences, and goals.
</li><li>Assesses the needs of the individual receiving care across multiple domains including mental health, medical, social, and other services by completing needs assessment and other appropriate tools.
</li><li>Partners with the client receiving care and their care team to identify clinical goals, interventions, and strategies, documenting in the discharge plan.
</li><li>Initiates and submits referrals to medical and Behavorial health care, community programs, and service providers.
</li><li>Develops and maintains strong working knowledge of care partners, service providers, and stakeholders across the system of care, maintaining a positive rapport.
</li><li>As approved and assigned, uses company vehicles to provide transportation for individuals entering, receiving, or discharged from care.
</li><li>Collaborates with care team members for admission and discharge from the residential milieu, engaging external stakeholders when appropriate and as directed during these transitions.
</li><li>Serves as a liaison as assigned and appropriate for internal and external stakeholders, care partners, and visitors.
</li><li>Demonstrates adherence to company policies, expectations, and behavioral competencies, both explicit and implicit.
</li><li>All tasks, projects, and/or duties as assigned and authorized, as determined by Direct Supervisor (or designated delegate) to be congruent with the role.</li></ul></div>
 Qualifications
 <div>Qualifications
<ul><li>High school diploma or equivalent.
</li><li>Bachelor&rsquo;s Degree preferred
</li></ul>Additional
<ul><li>Applicant must have a valid MD driver&rsquo;s license and will transport clients using a company vehicle when needed.
</li></ul>Why Join BCRI
 Medical, Dental, and Vision Insurance.
 403(b) Retirement Plan
 Generous PTO &ndash; Vacation, Sick, Personal, and Holidays.
 Tuition Reimbursement &amp; Professional Development Support.
 Be part of an innovative, impact-driven team shaping the future of crisis care.
Make a Difference. Lead with Compassion.
 
This is more than a leadership role &mdash; it&rsquo;s a chance to help individuals and families find stability in their most vulnerable moments.
 Apply today and become a guiding force for change.</div>

Case Manager (10543)

<div>Case Manager
 Baltimore, Maryland 
 $20.00-$23.00 Hourly
 Full-Time | Shifts: 9:00M-5:00PM | Monday- Friday
Being the Leader Communities Need in Moments of Crisis.
About Us
Baltimore Crisis Response, Inc. (BCRI) is a nationally recognized nonprofit and Baltimore&rsquo;s only comprehensive crisis response system. Since 1992, we&rsquo;ve been at the forefront of behavioral health crisis care &mdash; providing timely, community-based services for individuals and families experiencing mental health and substance use challenges.
The Opportunity
We are seeking a Case Manager to support individuals as they move through different levels of care. In this role, you&rsquo;ll partner with clients and their care teams to coordinate services, develop discharge plans, and connect individuals with the community resources they need for ongoing recovery. You&rsquo;ll also play a hands-on role in monitoring daily progress, supporting treatment goals, and fostering smooth transitions across the system of care.
This is more than case coordination &mdash; it&rsquo;s an opportunity to advocate for individuals, strengthen continuity of care, and make a meaningful impact on recovery outcomes in Baltimore.
What You&rsquo;ll Do<ul><li>
Supports the delivery of care and engagement of individuals under care by participating in group supervision and by reviewing evaluations, assessments, treatment plans, and progress notes to understand the unique needs, strengths, preferences, and goals.
</li><li>Assesses the needs of the individual receiving care across multiple domains including mental health, medical, social, and other services by completing needs assessment and other appropriate tools.
</li><li>Partners with the client receiving care and their care team to identify clinical goals, interventions, and strategies, documenting in the discharge plan.
</li><li>Initiates and submits referrals to medical and Behavorial health care, community programs, and service providers.
</li><li>Develops and maintains strong working knowledge of care partners, service providers, and stakeholders across the system of care, maintaining a positive rapport.
</li><li>As approved and assigned, uses company vehicles to provide transportation for individuals entering, receiving, or discharged from care.
</li><li>Collaborates with care team members for admission and discharge from the residential milieu, engaging external stakeholders when appropriate and as directed during these transitions.
</li><li>Serves as a liaison as assigned and appropriate for internal and external stakeholders, care partners, and visitors.
</li><li>Demonstrates adherence to company policies, expectations, and behavioral competencies, both explicit and implicit.
</li><li>All tasks, projects, and/or duties as assigned and authorized, as determined by Direct Supervisor (or designated delegate) to be congruent with the role.
</li></ul>Qualifications<ul><li>
High school diploma or equivalent.
</li><li>Bachelor&rsquo;s Degree preferred
</li></ul>Additional<ul><li>
Applicant must have a valid MD driver&rsquo;s license and will transport clients using a company vehicle when needed.</li></ul>
Why Join BCRI 
 Medical, Dental, and Vision Insurance. 
 403(b) Retirement Plan 
 Generous PTO &ndash; Vacation, Sick, Personal, and Holidays. 
 Tuition Reimbursement &amp; Professional Development Support. 
 Be part of an innovative, impact-driven team shaping the future of crisis care.
Make a Difference. Lead with Compassion. 
This is more than a leadership role &mdash; it&rsquo;s a chance to help individuals and families find stability in their most vulnerable moments.
 Apply today and become a guiding force for change.</div>

Volunteers of America

<div>Reporting to the Assistant Director, Resident Services, the Accountability Specialist (ACS) primary responsibilities include coordinating resident approved movement schedule with case managers, monitor resident on GPS devices assigned to Home Confinement and job site. ACS will install GPS on resident monitor resident movements while on home confinement, social pass, treatment, employment, or other authorized community activities to ensure compliance with the Bureau of Prisons Community Re-entry guidelines. Monitoring shall include unannounced visits to residents homes, pass locations and places of employment; telephone verification of residents scheduled locations; and appropriate documentation of contacts in the resident file and other tracking records. The ACS provides guidance to the facility on resident whereabouts outside the facility. ACS coordinates monitoring activities, document any violation, master tamper alarm, conduct investigation. The employee will report to the Assistant Director Resident Services.
RESPONSIBILITIES:<ul><li>
Install GPS devices on resident and monitor residents movement, home confinement, job , treatment site, etc.</li><li>
Coordinate with case managers to and develop implementation resident schedule to ensure compliance with Bureau of Prisons (BOP) and America Corrections Association (ACA) guidelines, in home confinement, pass, employment, or other authorized community activity.
</li><li>Coordinate job-site visits with the Employment Placement Specialist, ensuring that the schedule of visits is appropriate and reasonable.
</li><li>Implement community-based monitoring based on the approved monitoring plan, and as mandated by ACA, VOACC and the funding source.
</li><li>Conduct home detention site visits according to a standard checklist, and coordinate with Control Center staff to verify each residents authorized located and schedule.
</li><li>Maintain accurate monitoring inventory of GPS devices, records site visits, home confinement, telephone contacts, GPS tracking alerts and incidents and monitoring documentation weekly and ensure they are properly filed in the Secure-Manage (SM) under each resident log</li><li>
Report any deviation from residents authorized community activities to the Program Director/designee, and complete disciplinary incident reports accordingly.
</li><li>Coordinate and conduct initial meeting with the resident and their family members to complete orientations to home plans and visits to the residents release address.</li><li>
Maintains and demonstrate working knowledge of ACA requirements, VOACC policies and procedures and operational procedures, as well as, contractual obligations established by the funding source.</li><li>
Perform functions related to the Center Disciplinary Procedures as directed.</li><li>
Drive on company business to perform residential and employment site visits and transport clients as required.</li><li>
Participate in Program Review Team Meetings weekly and attend staff meetings and other VOACC work-related meetings and functions as directed.</li><li>
Participate in the provision of pre-service and in-service training for staff as directed.</li><li>
Prepare weekly, monthly or other periodic reports as required in the performance of position duties.</li><li>
Participate in 44 hours annual training as mandated by the ACA, VOACC, and funding source, and maintain certification in CPR/First Aid.</li><li>
Represent the program to the public, community agencies, and funding sources, professionally and appropriately.
</li><li>Assist in ensuring the facility's compliance with the American Correctional Association's standards for accreditation/Prison Rape Elimination Acts (PREA)</li><li>
Perform other duties as assigned.
</li></ul>EFFECT ON END RESULTS:<ul><li>
To improve residents community-based programming, accountability, public safety</li><li>
To facilitate and monitor residents' participation and successful completion of the program.</li><li>
Reduce resident escape and master tampering alert.
</li><li>To enhance residents successful transitions to life in the community.
</li></ul>PHYSICAL REQUIREMENTS:
The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
<ul><li>The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary.
</li><li>The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.</li><li>
Operating office equipment requiring continuous or repetitive hand/arm movements.
</li><li>The ability to remain in a sitting position for extended periods of time.
</li><li>Occasionally, ability to lift, carry, push, pull or otherwise move objects, including the human body.
</li></ul>OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEO/AA
REQUIREMENTS
<ul><li>High school/GED certificate required. Bachelors degree from an accredited college or university in criminal justice, psychology, sociology, Human Services, or a related field preferred.
</li><li>Minimum of three (3) years of experience counseling or supervising adult inmates in a correctional setting or One (1) year as a probation filed officer</li><li>
Experience handling facility and inmate disciplinary procedures, investigation, hearing, and compliance guidelines.
</li><li>Experience applying standard inmate progressive sanction assessment
</li><li>Experience conducting investigations and conducting evidential hearings in a correctional setting, court, or probation hearing.</li><li>
Working knowledge and purpose of GPS monitoring procedures, activities, and responsibilities of Accountant Specialist which includes, trends of GPS utilization in rehabilitation of criminal offenders, ability to analyze facts and testimony and reach a sound reasonable conclusions and present clear and concise Incident report/investigation of residents rights, applicable law, appeal right and hearing proceedings
</li><li>Excellent ability to interpret and apply BOP and facility rules as well as grievance process, understand resident files, and pertinent facts from the case records and make independent, fair, and impartial application of judgments under stressful conditions</li><li>
Ability to use computer, terminal, cell phone to communicate with resident and understand due process and its significance in GPS and disciplinary process, read and interpret GPS tracking and navigation system.
</li></ul><ul><li>Ability to develop effective working relationships with the person served population, be self-motivated and able to motivate others,
</li><li>Strong interpersonal and communication skills are a must due to the extensive collaboration and networking that is required in the field.
</li><li>The ability to multitask and function within a non-traditional work environment.
</li><li>The ability to be a self-started and work independently with limited supervision at times.
</li><li>Must have a high level of compassion and respect for persons with special needs;
</li></ul><ul><li>Experience with Microsoft Word, Excel, Power-point, Outlook Email, and other systems i.e. electronic time punches, electronic medical records etc.
</li><li>Bilingual in any language a plus.</li></ul></div>

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