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customer service representative Jobs in Karachi

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relationship officer

Mega Marketing Network

Shaadi Organization Pakistan is seeking a proactive and client-focused Relationship Officer to manage and grow relationships with corporate and individual clients.The ideal Relationship Officer will serve as the primary point of contact for clients, ensure excellent service, promote our services, events, and contribute to customer retention and business growth. This role requires strong communication, interpersonal, and analytical skills.Key Responsibilities:<ul><li>Build and maintain strong relationships with existing and potential clients.</li><li>Understand clients needs and recommend appropriate services.</li><li>Serve as a trusted advisor, resolving client queries and ensuring high levels of customer satisfaction.</li><li>Coordinate with internal teams (operations, consultancy) to ensure smooth account management and service delivery.</li><li>Monitor client accounts and identify opportunities for cross-selling and up-selling solutions.</li><li>Prepare reports on client activity, account performance, and pipeline growth.</li><li>Assist clients with using app, website and to find solutions to their issues.</li><li>This role demands a proactive, passionate approach to customer engagement and collaboration with cross-functional teams in a dynamic and fast-paced environment.</li><li>You will work closely with clients, providing hands-on training and strategic advice on utilizing the platform to maximize their reach and get results.</li></ul>Required Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in social sciences, psychology, international relation, marketing, advertising, public administration, or fields related to people.</li><li>2&ndash;5 years of experience in counseling, relationship management, account management ,or sales-oriented roles.</li><li>Customer-oriented mindset with the ability to manage multiple client accounts efficiently.</li><li>Strong communication, negotiation and interpersonal skills, with a customer-centric approach.</li><li>Persistent, hardworking, and passionate about achieving results.</li><li>Proficiency in Word, Excel, PowerPoint, internet usage, and email communication.</li><li>Professional demeanor and strong ethical standards.</li><li>Problem-solving and conflict-resolution abilities.</li><li>Ability to work independently and as part of a team.</li><li>Detail-oriented and highly organized.</li></ul>Apply:This position require high level of honesty, commitment, energy, dedication, and willingness to serve people. Due to the sensitivity of this niche please read the job post and career page https://shaadi.org.pk/career carefully before you apply. WhatsApp updated CV with subject line: Relationship Officer to HR on numbers: 0332 3050498 or 0342 8750 329 or 03309976707 to schedule your interview.Job Type: Full-timePay: Rs70,000.00 - Rs75,000.00 per monthExperience:<ul><li>Client Relationship Management: 2 years (Preferred)</li></ul>Work Location: In person

Relationship Officer

Human Resource Solutions Pvt Ltd (HRSPL)

A HR Service Provider is looking for motivated and detail-oriented Relationship Officer for one of it's FMCG client.Job Responsibilities:<ul><li>Leave and Attendance management</li><li>Employee filling</li><li>Complete Recruitment cycle</li><li>Payroll Management</li><li>Data Management</li><li>Health insurance</li></ul>Experience:<ul><li>1-2 years (relevant HR experience)</li></ul>Education:<ul><li>Bachelors/BBA</li></ul>Skills:<ul><li>Timetrax or similar HRIS</li><li>Data Analytics</li><li>Advance Excel</li></ul>Location:<ul><li>Nazimabad Site Area</li></ul>Nearby and Immediate joiners are preferred.Job Type: Full-timePay: Rs45,000.00 - Rs55,000.00 per monthWork Location: In person

Shahenshah Accountants & Consultants

Job description:Company Overview and Job SummaryShahenshah Accountants &amp; Consultants (SAC), a consulting firm, focused on providing a comprehensive set of services in business setup, taxation, accounting, audit, compliance to the clients of UAE-based firms. SAC has established a proven record and entrusted itself before UAE based firms through its exceptional services.We are looking for a competent and experienced Public Relationship Officer to manage client coordination, government documentation, handle tax matters and compliance-related matters in the UAE. This job offers excellent opportunity to a suitable candidate to join a fastest growing UAE-focused firm while working from home country i.e. Pakistan.Key Job ResponsibilitiesUAE Business Setup &amp; PRO Services<ul><li>Coordinate company formation (Mainland, Free Zone, Offshore)</li><li>Handle trade license issuance, renewal, and amendments,</li><li>Handle tenancy renewals and tenancy attestation.</li></ul>Visa &amp; Immigration Services<ul><li>Process VISAs (employee, investor, partner, family), residency permits, labor cards, and manage onboarding/offboarding processes.</li><li>Coordinate Emirates ID, medical tests, biometrics, and visa stamping</li><li>Liaise with Free Zone authorities</li></ul>Taxation &amp; Compliance<ul><li>Assist and coordinate VAT registration, VAT filing, and VAT deregistration</li><li>Support Corporate Tax registration and Corporate Tax return filing</li><li>Ensure compliance with FTA regulations and UAE tax laws</li></ul>Client Handling &amp; Coordination<ul><li>Act as the main point of contact with clients.</li><li>Handle client inquiries related to UAE business setup, visa &amp; immigration, taxation compliance etc.</li><li>Ensure timely updates and professional communication via email, calls, and messages with the clients and internal departments.</li></ul>Internal Coordination<ul><li>Coordinate with accounts, tax, and operations teams for smooth service delivery</li><li>Maintain SOPs and compliance checklists/deadlines.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree (Business, Commerce, or related field preferred)</li><li>2&ndash;4 years of experience as a PRO or Client Relationship Officer or VAT Specialist.</li><li>Preference will be given to candidates having:</li><li>Hands-on knowledge of VAT filing and Corporate Tax processes</li><li>Experience with UAE portals (FTA &amp; Free Zones) is preferred</li><li>Proven PRO experience in the UAE.</li></ul>Skills Required:<ul><li>Excellent verbal and written communication skills. No exception.</li><li>Strong client-handling and coordination abilities</li><li>Ability to multitask and work in a fast-paced environment</li><li>Strong organizational and documentation skills</li><li>Attention to details</li><li>Professional appearance and conduct</li></ul>Job Type &amp; Location<ul><li>Job Type: Full-time</li><li>Work Location: On-site in Pakistan</li></ul>What to Expect from SAC<ul><li>Competitive Package including perks and benefits</li><li>Relevant on-job training shall be provided</li><li>Excellent working environment</li><li>Fast-paced career growth opportunities to performing candidates</li></ul>Job Type: Full-timeWork Location: In personJob Type: Full-timeWork Location: In personJob Type: Full-timeWork Location: In person

Public Relationship Officer (PRO)

Job description:Company Overview and Job SummaryShahenshah Accountants &amp; Consultants (SAC), a consulting firm, focused on providing a comprehensive set of services in business setup, taxation, accounting, audit, compliance to the clients of UAE-based firms. SAC has established a proven record and entrusted itself before UAE based firms through its exceptional services.We are looking for a competent and experienced International Client Support Officer to manage client coordination, government documentation, handle tax matters and compliance-related matters in the UAE. This job offers excellent opportunity to a suitable candidate to join a fastest growing UAE-focused firm while working from home country i.e. Pakistan.Key Job ResponsibilitiesUAE Business Setup &amp; PRO Services<ul><li>Coordinate company formation (Mainland, Free Zone, Offshore)</li><li>Handle trade license issuance, renewal, and amendments,</li><li>Handle tenancy renewals and tenancy attestation.</li></ul>Visa &amp; Immigration Services<ul><li>Process VISAs (employee, investor, partner, family), residency permits, labor cards, and manage onboarding/offboarding processes.</li><li>Coordinate Emirates ID, medical tests, biometrics, and visa stamping</li><li>Liaise with Free Zone authorities</li></ul>Taxation &amp; Compliance<ul><li>Assist and coordinate VAT registration, VAT filing, and VAT deregistration</li><li>Support Corporate Tax registration and Corporate Tax return filing</li><li>Ensure compliance with FTA regulations and UAE tax laws</li></ul>Client Handling &amp; Coordination<ul><li>Act as the main point of contact with clients.</li><li>Handle client inquiries related to UAE business setup, visa &amp; immigration, taxation compliance etc.</li><li>Ensure timely updates and professional communication via email, calls, and messages with the clients and internal departments.</li></ul>Internal Coordination<ul><li>Coordinate with accounts, tax, and operations teams for smooth service delivery</li><li>Maintain SOPs and compliance checklists/deadlines.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree (Business, Commerce, or related field preferred)</li><li>2&ndash;4 years of experience as a PRO or Client Relationship Officer or VAT Specialist.</li><li>Preference will be given to candidates having:</li><li>Hands-on knowledge of VAT filing and Corporate Tax processes</li><li>Experience with UAE portals (FTA &amp; Free Zones) is preferred</li><li>Proven PRO experience in the UAE.</li></ul>Skills Required:<ul><li>Excellent verbal and written communication skills. No exception.</li><li>Strong client-handling and coordination abilities</li><li>Ability to multitask and work in a fast-paced environment</li><li>Strong organizational and documentation skills</li><li>Attention to details</li><li>Professional appearance and conduct</li></ul>Job Type &amp; Location<ul><li>Job Type: Full-time</li><li>Work Location: On-site in Pakistan</li></ul>What to Expect from SAC<ul><li>Competitive Package including perks and benefits</li><li>Relevant on-job training shall be provided</li><li>Excellent working environment</li><li>Fast-paced career growth opportunities to performing candidates</li></ul>Job Type: Full-timeWork Location: In personJob Type: Full-timeWork Location: In personJob Type: Full-timeWork Location: In personJob Type: Full-timeWork Location: In person

International Client Support Officer

vertex logistics

Vertex Logistics is hiring:Vertex Logistics is a well-established logistics and freight forwarding company delivering comprehensive supply chain solutions to its clients. Since beginning operations in Pakistan, the company has expanded its service capabilities through a strong nationwide network, collaborations with reputable carriers, and partnerships with reliable local logistics providers. Today, Vertex Logistics continues to offer efficient and dependable logistics facilitation across domestic and international markets.Business Development/Sales OfficerCore Responsibilities<ul><li>Business Development: Proactively identify and acquire new business opportunities for import/export freight services (air, sea, road) through cold calling, networking, and lead generation.</li><li>Client Relationship Management: Build and nurture long-term relationships with commercial and corporate importers to ensure customer retention and satisfaction.</li><li>Quotation &amp; Proposal Management: Quote to customersoften collaborating with pricing teams.</li><li>Negotiation: Negotiate pricing with both clients and carriers (shipping lines/airlines/Agents) to maximize profitability while meeting customer needs.</li><li>Operations Coordination: Work closely with internal operations and customer service teams to ensure seamless shipment handling and resolution of transit issues.</li><li>Market Analysis: Monitor industry trends, competitor activities, and regulatory changes to adjust sales strategies and identify growth opportunities.</li><li>Sales Reporting: Maintain accurate records in systems and report on performance metrics (KPIs) against monthly and quarterly targets.</li><li>Recovery: Ensure timely recovery of payments from customers strictly following credit terms.</li><li>Required Qualifications &amp; Skills</li><li>Education: Bachelor&rsquo;s degree in Business Management, Supply Chain Management, or a related field.</li><li>Experience:</li></ul>o Entry-level: 1&ndash;3 years of sales experience in the freight forwarding industry.o Managerial: 5+ years of experience with a proven track record of meeting or exceeding sales targets.<ul><li>Industry Knowledge: Strong understanding of international trade regulations, Incoterms, and import/export documentation.</li><li>Soft Skills: Excellent negotiation, presentation, and communication skills; self-motivated and target-oriented.</li></ul>Standard Benefits &amp; Compensation<ul><li>Salary: (varying by region and experience).</li><li>Incentives: Performance-based commissions</li></ul>Job Type: Full-timePay: From Rs50,000.00 per monthWork Location: In person

Business Development/Sales Officer

VERSUS™

Job Title: Dispatch Officer Location: Site II, Super Highway, Karachi Employment Type: Full-time.Job SummaryWe are seeking a highly organized and detail-oriented Dispatch Officer to coordinate and oversee the efficient dispatch of goods. The ideal candidate will ensure timely deliveries, maintain accurate records, and communicate effectively with drivers, customers, and team members.Key Responsibilities<ul><li>Schedule and coordinate dispatch of goods.</li><li>Track shipments and ensure on-time deliveries.</li><li>Communicate with drivers, customers, and warehouse teams.</li><li>Maintain accurate dispatch logs and documentation.</li><li>Monitor routes and adjust schedules for efficiency.</li><li>Resolve delivery issues and customer complaints promptly.</li></ul>Qualifications &amp; Requirements<ul><li>High school diploma, bachelor's degree or equivalent</li><li>Proven experience as a Dispatch Officer or similar role.</li><li>Strong organizational and multitasking skills.</li><li>Excellent communication (verbal &amp; written).</li><li>Proficiency in dispatch software, GPS tracking, and MS Office.</li><li>Ability to work under pressure and meet deadlines.</li><li>Knowledge of transportation regulations is a plus.</li></ul>Benefits<ul><li>Competitive salary + weekly bonuses.</li><li>Paid leave &amp; training opportunities.</li><li>Career growth.</li></ul>How to Apply:Interested candidates should email their resume to careers@versusforher.com with the subject line: &quot;Dispatch Officer&quot;.Job Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthApplication Question(s):<ul><li>Which area of Karachi?</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Dispatch Officer

AQS Shipping logistics

Job Vacancy: Sales OfficerWe are looking for a Sales Officer with an established clientele in the textile industry.Requirements:<ul><li>Minimum 6 months to 1 year of relevant sales experience of chemicals</li><li>Strong connections with textile clients</li><li>Good communication and negotiation skills</li></ul>Location:Office located opposite Jung Press, KarachiHow to Apply: Interested candidates may share their CVs at:hr@aqsship.com cc: hraqs1@gmail.comOnly shortlisted candidates will be contacted.Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Chemical Sales Officer

Explore 209+ Relationship officer in Karachi this February. Find roles across top companies and apply now to boost your career.

209 relationship officer jobs IN Karachi

Relationship Officer

Relationship Officer

Public Relationship Officer (PRO)

International Client Support Officer

Business Development/Sales Officer

Dispatch Officer

Chemical Sales Officer