research coordinator

Houston Methodist

<div>At Houston Methodist, the Research Coordinator II position is responsible for coordinating the day-to-day activities of research protocols as well as assessing and determining qualification of patients for research studies. Under minimal supervision, this position is responsible for ensuring accurate data collection, documentation, organization and safety of research participants, gathering patient data for clinical research activities via methods specified in the study protocol and performs general administrative duties supporting the study.
<div>FLSA STATUS 
Exempt 
 
QUALIFICATIONS 
 
EDUCATION<ul><li>
Bachelor&rsquo;s degree
</li></ul> 
EXPERIENCE<ul><li>
Four years of research experience
</li></ul> 
LICENSES AND CERTIFICATIONS 
Preferred<ul><li>
CCRC - Certified Clinical Research Coordinator (ACRP) or</li><li>
CCRP - Certified Clinical Research Professional (SOCRA)
</li></ul> 
SKILLS AND ABILITIES<ul><li>
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
</li><li>Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
</li><li>Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
</li><li>Ability to work independently
</li><li>Capable of handling challenging/difficult situations
</li>Demonstrates sound judgment and executes above average analytical skills 
<li>
</li></ul> 
 
ESSENTIAL FUNCTIONS 
 
PEOPLE ESSENTIAL FUNCTIONS<ul><li>
Under the direction of the Principal Investigator (PI), drafts various communications with the Sponsor and/or regulatory documents to be sent to the Sponsor.
</li><li>Identifies and recruits clinical research subjects and monitors enrollment goals.
</li><li>May conduct in-services to floor nurses/physicians; assists in precepting new clinical research staff and educating other research staff regarding scientific aspects of studies.
</li><li>Teaches peers to critically think by verbally expressing rationale for decisions and follows up consistently. Uses peer-to-peer accountability towards improvement of department score for turnover/retention/employee engagement.
</li></ul> 
SERVICE ESSENTIAL FUNCTIONS<ul><li>
Participates in the Principal Investigator (PI) meetings.
</li><li>Schedules, coordinates, and participates in the pre-site visit and site initiation visits; coordinates study initiation. Obtains Informed Consent from study participant and documents appropriately.
</li><li>Obtains vital signs and performs phlebotomy per training and competence; monitors participants&rsquo; labs and notifies the PI of laboratory findings.
</li></ul> 
QUALITY/SAFETY ESSENTIAL FUNCTIONS<ul><li>
Prepares Institutional Research Board (IRB) documents under the direction of the PI, assists with answering IRB stipulations to obtain final approval; documents IRB approval and contract approval.
</li><li>Maintains and monitors source documentation and appropriate forms as per protocol for quality and accuracy, including participant records; assists with the quality assurance process. Adheres to internal controls established for the department.
</li></ul> 
FINANCE ESSENTIAL FUNCTIONS<ul><li>
Assists with the budget development and Medicare coverage analysis.
</li><li>Utilizes resources effectively and efficiently, demonstrating responsible financial stewardship. Manages own time effectively and prioritizes work to achieve maximum results in a timely manner.
</li></ul> 
GROWTH/INNOVATION ESSENTIAL FUNCTIONS<ul><li>
Assists PI and/or research nurse in the planning and design of source documents for protocol.
</li><li>Assists in developing procedures for laboratory collection and storage.
</li><li>Incorporates directions from other health care disciplines into clinical research protocols when reviewing patient eligibility; assists in eliciting relevant data from sources outside of the hospital.
</li>Proactively manages own professional development and completes My Development Plan. 
<li>
</li></ul> 
 
SUPPLEMENTAL REQUIREMENTS 
<ul>
WORK ATTIRE<li><ul><li>
Uniform: No
</li><li>Scrubs: Yes
</li><li>Business professional: No
</li><li>Other (department approved): Yes
</li></ul></li> 
ON-CALL* 
<li><ul><li>Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.</li></ul></li><li><ul><li>
On Call* No
</li></ul></li> 
TRAVEL** 
**Travel specifications may vary by department**<li><ul><li>
May require travel within the Houston Metropolitan area No
</li><li>May require travel outside Houston Metropolitan area No
</li></ul></li></ul></div>QUALIFICATIONS 
 
EDUCATION<ul><li>
Bachelor&rsquo;s degree
</li></ul> 
EXPERIENCE<ul><li>
Four years of research experience
</li></ul> 
LICENSES AND CERTIFICATIONS 
Preferred<ul><li>
CCRC - Certified Clinical Research Coordinator (ACRP) or</li>
CCRP - Certified Clinical Research Professional (SOCRA) 
<li>
</li></ul> 
Company Profile:
Houston Methodist Academic Institute oversees the Education Institute and Research Institute. The Academic Institute aligns our research and education initiatives in service to the clinical mission, providing solutions that answer the call for new technologies and skills our clinicians need for patient care. Houston Methodist Education Institute coordinates our primary academic affiliation with Weill Cornell Medicine and other joint programs, including the Engineering Medicine Program at Texas A&amp;M University Intercollegiate School of Engineering Medicine. The Education Institute also oversees continuing medical education and graduate medical education, and supports trainees in residence for medical, nursing, allied health and research education programs. Houston Methodist Research Institute supports research programs and infrastructure that enable faculty across the system to bring new scientific discoveries to patients as rapidly as possible through the full cycle of a cure from conceptual bench research, to prototyping and development, to clinical trials and FDA approval. The Research Institute supports clinical research protocols and extramurally funded translational research programs.
Houston Methodist is an Equal Opportunity Employer.</div>

Research Coordinator II

<div>At Houston Methodist, the Research Coordinator position is responsible for coordinating the day-to-day activities of research protocols as well as assessing and determining qualification of patients for research studies. This position ensures accurate data collection, documentation, organization and safety of research participants.
<div>FLSA STATUS 
Exempt 
 
QUALIFICATIONS 
 
EDUCATION<ul><li>
Bachelor&rsquo;s degree
</li></ul> 
EXPERIENCE<ul><li>
Two years&rsquo; research experience
</li></ul> 
SKILLS AND ABILITIES<ul><li>
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
</li><li>Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
</li><li>Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
</li><li>Sufficient in clinical and research data entry
</li><li>Capable of handling challenging/difficult situations
</li>Demonstrates sound judgment and executes analytical skills 
<li>
</li></ul> 
 
ESSENTIAL FUNCTIONS 
 
PEOPLE ESSENTIAL FUNCTIONS<ul><li>
Under the direction of higher level staff, conducts screening and interviews to evaluate patient eligibility in study.
</li><li>Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one other to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent information as it relates to assigned system(s) in a comprehensive manner.
</li><li>Provides contributions towards improvement of department scores for employee engagement.
</li></ul> 
SERVICE ESSENTIAL FUNCTIONS<ul><li>
Responds promptly and accurately to customer complaints, inquiries, and requests for information and coordinate appropriate follow-up calls and/or appointments.
</li><li>Schedules research subject appointments for tests and procedures, such as laboratory tests, x-rays, and other studies specific for the research protocol.
</li><li>Compiles patient information, process, document and enter accurate information in Source Documents, Case Report Forms, Electronic Data Capture portals and Clinical Trial Management System following established procedures.
</li></ul> 
QUALITY/SAFETY ESSENTIAL FUNCTIONS<ul><li>
Maintains records for clinical study and regulatory documents.
</li><li>Under the direction of Research Nurse/Clinical Trial Manager/Physician, captures and reports Adverse Events (A/E) or Serious Adverse Events (SAE) to necessary regulatory authorities.
</li><li>Assists management with research records and regulatory maintenance.
</li></ul> 
FINANCE ESSENTIAL FUNCTIONS<ul><li>
Uses resources efficiently; does not waste supplies. Evaluates and reports on inventory levels. Self-motivated to independently manage time effectively and prioritize daily tasks.
</li><li>Maintains inventory of supplies necessary for the study.
</li></ul> 
GROWTH/INNOVATION ESSENTIAL FUNCTIONS<ul><li>
Maintains working knowledge of the research process and in the conduct of IRB approved research protocols. Follows International Conference on Harmonization (ICH)/Good Clinical Practice (GCP) guidelines.
</li>Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development. Completes and updates My Development plan on an on-going basis. 
<li>
</li></ul> 
 
SUPPLEMENTAL REQUIREMENTS 
<ul>
WORK ATTIRE<li><ul><li>
Uniform: No
</li><li>Scrubs: Yes
</li><li>Business professional: No
</li><li>Other (department approved): Yes
</li></ul></li> 
ON-CALL* 
<li><ul><li>Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.</li></ul></li><li><ul><li>
On Call* No
</li></ul></li> 
TRAVEL** 
**Travel specifications may vary by department**<li><ul><li>
May require travel within the Houston Metropolitan area No
</li><li>May require travel outside Houston Metropolitan area No
</li></ul></li></ul></div>QUALIFICATIONS 
 
EDUCATION<ul><li>
Bachelor&rsquo;s degree
</li></ul> 
EXPERIENCE
Two years&rsquo; research experience 
<ul><li>
</li></ul> 
Company Profile:
Houston Methodist Academic Institute oversees the Education Institute and Research Institute. The Academic Institute aligns our research and education initiatives in service to the clinical mission, providing solutions that answer the call for new technologies and skills our clinicians need for patient care. Houston Methodist Education Institute coordinates our primary academic affiliation with Weill Cornell Medicine and other joint programs, including the Engineering Medicine Program at Texas A&amp;M University Intercollegiate School of Engineering Medicine. The Education Institute also oversees continuing medical education and graduate medical education, and supports trainees in residence for medical, nursing, allied health and research education programs. Houston Methodist Research Institute supports research programs and infrastructure that enable faculty across the system to bring new scientific discoveries to patients as rapidly as possible through the full cycle of a cure from conceptual bench research, to prototyping and development, to clinical trials and FDA approval. The Research Institute supports clinical research protocols and extramurally funded translational research programs.
Houston Methodist is an Equal Opportunity Employer.</div>

Research Coordinator I

UTHealth Houston

<div>The Research Coordinator I/II supports the conduct of NIH-, industry-, and investigator-initiated research studies within the Neonatal Intensive Care Unit (NICU). This role assists with the day-to-day implementation of ongoing and future studies, including participation in the NICHD Neonatal Research Network.
The position is primarily weekday based, with flexibility to accommodate patient screening and consent activities, including occasional weekend or &quot;on call&quot; hours approximately every two months. This role participates in a team-based call rotation to support ongoing enrollment and study needs.
Key responsibilities include supporting study operations, assisting with coordination of research activities, and serving as a point of communication between clinical and research teams. The role contributes to study execution by screening and consenting parents of eligible infants, collecting and entering study data, and supporting specimen processing as needed.
The Research Coordinator is responsible for maintaining accurate and timely study documentation, tracking assigned tasks and study activities, and ensuring work is completed in accordance with protocol and regulatory requirements. This includes supporting data quality efforts, preparing for monitoring visits, and assisting with regulatory documentation and submissions (e.g., IRB-related materials).
Preferred Skills/Qualifications:<ul><li>
Experience with clinical research in a NICU or inpatient settings. Working with a multidisciplinary healthcare team is preferred.</li><li>
Experience with patient/family interaction, screening, enrollment, and informed consent processes.</li><li>
 Knowledge of clinical research regulations, including IRB processes, and FDA requirements.</li><li>
CITI Certifications (GCP, Human Subjects Research, CRC Foundations, CRC Advanced).</li><li>
Familiarity with REDCap, EPIC, Beacon, Medidata, or similar data systems.</li><li>
Bilingual (English/Spanish).</li></ul>
What we do here changes the world. UTHealth Houston is Texas&rsquo; resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That&rsquo;s where you come in.
Once you join us you won't want to leave. It&rsquo;s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you&rsquo;d expect from a top healthcare organization (benefits, insurance, etc.), plus:<ul><li>
100% paid medical premiums for our full-time employees</li><li>
Generous time off (holidays, preventative leave day, both vacation and sick time &ndash; all of which equates to around 37-38 days per year)</li><li>
The longer you stay, the more vacation you&rsquo;ll accrue!</li><li>
Longevity Pay (Monthly payments after two years of service)</li><li>
Build your future with our awesome retirement/pension plan!</li></ul>
We take care of our employees! As a world-renowned institution, our employees&rsquo; wellbeing is important to us. We offer work/life services such as...<ul><li>
Free financial and legal counseling</li><li>
Free mental health counseling services</li><li>
Gym membership discounts and access to wellness programs</li><li>
Other employee discounts including entertainment, car rentals, cell phones, etc.</li><li>
Resources for child and elder care</li><li>
Plus many more!</li></ul>
Position Summary:
Assists with human subject research project conduct and management, including participant recruitment and data collection, entry, management, and analysis. Assists with research project logistics, maintaining records, preparing reports, and meeting research milestones and deadlines.
Position Key Accountabilities:<ul><li>
Under supervision, assists with human subjects research activities, including participant recruitment, informed consent, data collection through surveys, interviews, observations, and ensuring that all activities are conducted according to study protocols.</li><li>
Organizes, cleans, and maintains databases to ensure accurate data entry and preparation for analysis under close supervision.</li><li>
Maintains confidential records of collected data and ensures accuracy, compliance, and integrity of data. Data may include human subject data and departmental programmatic data. Supports Data Management Sharing (DMS) plan.</li><li>
Prepares annual progress reports and applications for various committees and ensures that all staff have received the proper training/attended the appropriate training courses.</li><li>
Assists in the preparation of progress and annual reports and grant proposals to various funding agencies; works closely with the Office of Sponsored Projects on the submission of grants.</li><li>
May assist with regulatory submissions (i.e. Institutional Review Board(s), FDA, etc).</li><li>
Assist investigator with quantitative and qualitative data analysis, including the creation of figures, tables, and graphs. Helps prepare research papers, presentations, and reports including academic publications and conferences.</li><li>
Conduct reviews of academic journals and databases to gather relevant articles and publications as directed to help prepare manuscripts for publication.</li><li>
Assists with the preparation of budgets and reviews re-budgeting needs and expenditures. Attends research-planning meetings to assist in preparing budget drafts for departmental leadership approval. Assists with invoicing.</li><li>
Assists in preparing for and responding to site monitoring visits, audits, and inspections.</li><li>
May be responsible for maintaining study materials (i.e. test kits, investigational drugs and devices).</li><li>
Performs other duties as assigned.</li></ul> 
Certification/Skills:<ul><li>
None</li></ul>
Minimum Education:
Bachelor's Degree in a related field required May substitute required education with equivalent years of experience beyond the minimum experience requirement.
Minimum Experience:
Research Coordinator I - None
Research Coordinator II - 2 years of relevant experience required May substitute required experience with equivalent years of education beyond the minimum education requirement.
Physical Requirements:
Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.
Security Sensitive:
This position is a security-sensitive position pursuant to Texas Education Code &sect;51.215 and Texas Government Code &sect;411.094. To the extent that a position requires the holder to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code &sect;117.001(2), the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position. Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure. A foreign adversary is a nation listed in 15 C.F.R. &sect;791.4.
Residency Requirement:
Employees must permanently reside and work in the State of Texas.</div>

Research Coordinator I/II - Pediatrics

Baylor College of Medicine

<div><div><div><div><h2 class="jobSectionHeader">Summary</h2></div><div>
This hourly position supports the evening and overnight research activities of Dr. Christopher Verrico's study at the MEDVAMC. The selected candidate will be responsible for coordinating and conducting key research procedures during night shifts, including blood sample collection, participant monitoring, and study protocol compliance. In addition, the candidate will ensure participant safety and attend to participant needs, fostering a supportive and professional research environment. 
Shift Hours: Evening and overnight hours, with flexibility required based on study needs. 
Environment: This role requires spending extended hours at the MEDVAMC, interacting with study participants and hospital staff</div></div><div><div><h2 class="jobSectionHeader">
Job Duties</h2></div><div><ul><li>
Collect, process, and maintain biological specimens and associated paperwork in accordance with research protocols.</li><li>
Record and enter participant information into research databases accurately and promptly.</li><li>
Liaise with MEDVAMC personnel to facilitate research procedures and ensure proper data transfer.</li><li>
Explain study procedures and educate participants about the research study objectives and activities.</li><li>
Tend to participant needs during night shifts, including escorting participants on snack or smoke breaks and addressing basic comfort needs.</li><li>
Monitor participants for safety and well-being throughout the study in compliance with research protocols.</li><li>
Schedule participants for research-related tests and procedures, such as laboratory tests and imaging studies, per protocol requirements.</li><li>
Order and maintain necessary supplies and equipment for the research study.</li><li>
Provide general assistance to study participants and address inquiries promptly.</li><li>
Perform additional duties as assigned.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Minimum Qualifications</h2></div><div><ul><li>
Bachelor's degree in a related field. Four years of related experience may substitute for degree requirement.</li><li>
One year of relevant experience.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Preferred Qualifications</h2></div><div><ul><li>
Minimum of one year in clinical or research settings involving direct patient interaction and biological specimen collection.</li><li>
Venipuncture experience is strongly desired.</li><li>
Effective communication and interpersonal skills for interacting with participants, researchers, and MEDVAMC staff.</li><li>
Ability to work independently during night shifts while ensuring adherence to research protocols.</li></ul></div></div></div> 
Work Authorization Requirement:
This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. 
Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.</div>

Research Coordinator II (Part-Time)

<div>The Research Assistant II will support the RECOVER clinical trial, a multi-center study evaluating Vagus Nerve Stimulation (VNS) Therapy for individuals with treatment-resistant depression (TRD), conducted at the Center for Interventional Psychiatry (CIP) at the UCT Clinic. This position plays a critical role in participant identification, eligibility determination, study coordination, and long-term follow-up of participants enrolled in VNS research.
The position requires extensive review and interpretation of psychiatric and medical records to determine study eligibility, including assessment of prior antidepressant medication trials, psychotherapy history, psychiatric hospitalizations, neuromodulation treatments, medical comorbidities, and other factors relevant to treatment-resistant depression. The Research Assistant II must be able to synthesize complex clinical information and communicate findings effectively to investigators and clinical staff.
Responsibilities include participant recruitment, informed consent, clinical and research assessments, regulatory documentation, data collection, and coordination of study procedures across screening, implantation, and longitudinal follow-up phases. The Research Assistant II will work closely with psychiatrists, neurosurgeons, research coordinators, sponsors, and study participants to ensure compliance with study protocols, Good Clinical Practice (GCP), and regulatory requirements.
This position is ideal for individuals with advanced training in health sciences, psychology, psychiatry, or medicine who are interested in clinical research involving treatment-resistant depression, neuromodulation, and interventional psychiatry. Schedule is Monday through Friday, with routine start times at 8:00 AM, at our Center for Interventional Psychiatry Clinic. Occasional flexibility may be required based on participant schedules and study needs.
Candidates may possess a Master&rsquo;s degree in Psychology, Neuroscience, Public Health, Clinical Research, Nursing, Social Work, or a related health sciences field, or an MD (or equivalent) obtained outside the United States that does not require U.S. licensure for this research position. The ideal candidate demonstrates strong knowledge of psychiatric disorders, including treatment-resistant depression, as well as psychopharmacology, psychotherapy interventions, and common medical comorbidities. Experience conducting comprehensive medical record reviews and synthesizing complex psychiatric and medical histories is essential, along with the ability to evaluate prior medication trials, psychotherapy treatments, psychiatric hospitalizations, and neuromodulation interventions to support study eligibility determinations. Candidates should have a solid understanding of Good Clinical Practice (GCP), human subjects protection, and research ethics, and experience coordinating clinical research studies and interacting with study participants. Familiarity with interventional psychiatry treatments&mdash;such as Vagus Nerve Stimulation (VNS), Electroconvulsive Therapy (ECT), Transcranial Magnetic Stimulation (TMS), and ketamine-based therapies&mdash;is strongly preferred. Proficiency with Epic, REDCap, Microsoft Office, electronic data capture systems, and experience with source documentation, regulatory compliance, and electronic case report forms (eCRFs) are required. The role demands strong organizational, communication, and interpersonal skills, strict adherence to confidentiality and HIPAA requirements, and experience working with individuals with major depressive disorder, treatment-resistant depression, bipolar disorder, or other serious mental illnesses.
What we do here changes the world. UTHealth Houston is Texas&rsquo; resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That&rsquo;s where you come in.
Once you join us you won't want to leave. It&rsquo;s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you&rsquo;d expect from a top healthcare organization (benefits, insurance, etc.), plus:<ul><li>
100% paid medical premiums for our full-time employees</li><li>
Generous time off (holidays, preventative leave day, both vacation and sick time &ndash; all of which equates to around 37-38 days per year)</li><li>
The longer you stay, the more vacation you&rsquo;ll accrue!</li><li>
Longevity Pay (Monthly payments after two years of service)</li><li>
Build your future with our awesome retirement/pension plan!</li></ul>
We take care of our employees! As a world-renowned institution, our employees&rsquo; wellbeing is important to us. We offer work/life services such as...<ul><li>
Free financial and legal counseling</li><li>
Free mental health counseling services</li><li>
Gym membership discounts and access to wellness programs</li><li>
Other employee discounts including entertainment, car rentals, cell phones, etc.</li><li>
Resources for child and elder care</li><li>
Plus many more!</li></ul>
Position Summary:
Under general direction, conducts basic/ translational research, which may include animal work and other research activities. Research activities may include some or all of the following: handle biological samples, perform laboratory experiments and activities, and data collection. Exercises judgment within defined procedures and practices.
Additional research duties include conducting comprehensive pre-screening and detailed medical record reviews to assess participant eligibility, including evaluation of psychiatric diagnoses, treatment history, psychotherapy exposure, medication trials, medical comorbidities, and prior interventional treatments. The position involves synthesizing complex psychiatric and medical histories for investigator review, identifying relevant prior treatments for treatment-resistant depression, and supporting eligibility determinations. Other duties include recruiting and screening participants, obtaining informed consent, coordinating and scheduling study visits and long-term follow-ups, and administering or assisting with psychiatric, cognitive, and behavioral assessments per protocol. The role also requires accurate data collection, entry, and quality control within electronic data capture systems, as well as maintaining source documentation, regulatory files, and essential study records in compliance with regulatory standards. The assistant will collaborate closely with investigators, clinical teams, sponsors, CROs, and regulatory offices, monitor participant safety, report adverse events and protocol deviations, support audits and monitoring visits, and implement strategies to promote participant retention throughout the study lifecycle.
Position Key Accountabilities:<ul><li>
Under general direction, performs laboratory experiments and activities to support research objectives.</li><li>
Maintains accurate and timely documentation including notebooks, records, databases, etc. as needed by the research project. May prepare graphic representations of data results.</li><li>
Maintains clean laboratory equipment and/or work area to ensure a safe and efficient work environment.</li><li>
Under general direction, monitors laboratory and/or other supplies to ensure sufficient inventory to support research projects in a timely manner.</li><li>
Stays abreast of new and updated procedures and protocols for research laboratory. Must maintain compliance with required training. May participates in continuing education programs, seminars, and workshops.</li><li>
As needed, coordinates the work of laboratory technicians, support staff and other assistants to ensure efficient, timely and high quality results. Answers questions or resolves problems regarding routine or more complex duties.</li><li>
Performs other duties as assigned.</li></ul> 
Certification/Skills:
None
Minimum Education:
Bachelor's Degree required May substitute required education with equivalent years of experience beyond the minimum experience requirement.
Minimum Experience:
One year of related experience in a research or clinical lab environment.
May substitute required experience with equivalent years of education beyond the minimum education requirement.
Physical Requirements:
Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.
Security Sensitive:
This position is a security-sensitive position pursuant to Texas Education Code &sect;51.215 and Texas Government Code &sect;411.094. To the extent that a position requires the holder to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code &sect;117.001(2), the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position. Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure. A foreign adversary is a nation listed in 15 C.F.R. &sect;791.4.
Residency Requirement:
Employees must permanently reside and work in the State of Texas.</div>

Research Assistant II - Psychiatry and Behavioral Sciences' RECOVER

<div><div><div><div><h2 class="jobSectionHeader">Summary</h2></div><div>
Under general supervision, the Coordinator, Business Operations will play a key role in general administrative support for the Center for Comparative Medicine. This position will handle procurement, reimbursements, and assist with billing related data entry and effectively communicate with internal and external customers. This position may provide guidance to other team members or take lead role in team projects. This position requires a candidate with effective organizational and time management skills and self-driven to manage critical deadlines.</div></div><div><div><h2 class="jobSectionHeader">
Job Duties</h2></div><div><ul><li>
Prepares and process purchase orders and reimbursements in Jaggaer, Concur and/or SAP. Process and monitor expense reports for travel.</li><li>
Manages the facility access process that includes documenting and communicating with research investigators.</li><li>
Collaborates with colleagues to collect and analyze data.</li><li>
Participates or takes lead role in special projects related to planning or budget monitoring.</li><li>
Processes and delivers the mail daily within the department.</li><li>
Assists with Business Office specific SOP's.</li><li>
Assists with tasks related to Research model procurement, conference room management and document management.</li><li>
Performs other job-related duties as assigned.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Minimum Qualifications</h2></div><div><ul><li>
High School diploma or GED.</li><li>
Two years of relevant experience.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Preferred Qualifications</h2></div><div><ul><li>
Prefers experience working with SAP, work experience in an academic or research setting, experience in client billing/accounts receivable/accounts payable.</li><li>
Experience working with Microsoft Excel/spread sheets.</li><li>
Ability to multitask with great attention to detail.</li><li>
Outstanding communication and interpersonal skills.</li></ul></div></div></div> 
Work Authorization Requirement:
This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. 
Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.</div>

Coordinator, Business Operations

Spring Independent School District

<div>Days per Year: 260 
Min: $46,800 
Mid: $56,389 
JOB DESCRIPTION 
JOB TITLE: Technician-Service Desk Support 
REPORT TO: Coordinator-Service Desk 
WAGE/HOUR STATUS: Nonexempt 
PAY GRADE: IT 1 
PRIMARY PURPOSE: 
The Service Desk Support Technician provides Level 1 support for incident resolution and service requests reported to the district service desk. The Service Desk Support Technician, through phone or email conversation is responsible for collecting information, accessing support tools and collaborating with additional Spring ISD departments. Additional responsibilities include the initial assessment, triage, research, and resolution of basic incidents or service requests (first call resolution). Problems beyond the scope of their abilities or responsibilities are escalated to the next level technical resources or relevant Spring ISD business areas. 
All employees of SISD are expected to act with integrity, support organizational goals, communicate in a clear and respectful manner, championing the needs of our students and drive continuous improvement. 
QUALIFICATIONS:
Required:<ul><li>
High School graduate or GED from an accredited institution</li><li>
Two years or more of related technical experience in a call center environment.</li></ul> 
Preferred:<ul><li>
Bachelors degree from an accredited college or university</li><li>
Microsoft certified professional a plus.</li><li>
HDI certification a plus</li></ul> 
SPECIAL NOWLEDGE/SKILLS:<ul><li>
Proven track record of results driven high quality customer service.</li><li>
Must be able to demonstrate advanced knowledge and ability to operate computer-based systems and software.</li><li>
Must be able to demonstrate ability to triage and troubleshoot intermediate computer-based issues in a call center environment.</li><li>
Must have great verbal and written communication skills in order to effectively interact with customers, team members and IT management.</li><li>
Must be able to demonstrate analytical, organization and prioritization skills.</li><li>
Must have great teamwork and interpersonal skills.</li></ul> 
MAJOR RESPONSIBILITIES AND DUTIES:<ul><li>
Provide customer service and/or technical support for computers, technology devices, applications and networked-based problems.</li><li>
Document reported issues or requests by creating tickets in an online Service Desk System. Do the initial triage of the ticket by asking pertinent questions, using diagnostic tools and/or escalating the issue.</li><li>
Provide prompt follow up communications via telephone or email about tickets to users when appropriate.</li><li>
Establish priorities on Service Desk tickets based on established Service Desk and Technology Department&rsquo;s guidelines and procedures.</li><li>
Work as the single point of contact for initial technical support and service request.</li><li>
Maintain and improve quality assurance results by adhering to the Technology Department&rsquo;s standard operating procedures and Spring ISD district&rsquo;s policies and procedures.</li><li>
Identify ways to improve business processes with the goal of increasing customer satisfaction. Make recommendations to the Supervisor and as appropriate implement the recommendations. Monitor the result and submit status reports as appropriate.</li><li>
Make the customers&rsquo; experiences the first priority in all operations. Inform customers by explaining procedures, answering questions and providing information.</li><li>
Assist with hardware and software repairs of desktops and laptops (including hard drive, laptop screens, motherboards, etc.).</li><li>
Perform all other duties as assigned.</li></ul>
WORKING CONDITIONS: 
The usual and customary methods of performing the job&rsquo;s functions require the following physical demands: physical mobility, standing, prolonged sitting and use of a computer, some lifting, carrying, pushing, and/or pulling. This position will also require traveling within the district. Mental demands: Ability to solve problems and deal with a variety of situations; Interface with all levels of leadership, dynamic environment with changing priorities and occasional irregular hours. Ability to be effective in both oral and written communication and the ability to maintain emotional control under stress. 
The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of responsibilities and duties that may</div>

Service Desk Technician

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