restaurant shift manager

Shake Shack

Our secret to leading the way in hospitality? We put our people first!
 At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.
 
Join us and Be a Part of Something Good.
 
Job Responsibilities
 
Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed.
 
Help build and lead high performing team of hourly Team Members.
 
May assist with operational support functions (i.e. Purchasing, Receiving, Inventory, etc.)
 
Participates in applicant interviews and assists with employee relations.
 
Job Qualifications
 
At least 1 year of restaurant leadership experience supervising a team
 
Food Safety Certification according to local jurisdiction
 
Strong problem solving skills
 
Effective communication skills, both written and verbal
 
Perks
 We take care our team members and support them in building successful futures through a variety of industry-leading benefits.
 
Weekly Pay
 
Performance bonuses based on the achievement of pre-determined goals
 
Medical, Dental, Vision Insurance & Flexible Spending Accounts*
 
Supplemental Life Insurance and Short-Term Disability*
 
401(k) plan with Company Match*
 
Paid Time Off/ Sick Time*
 
Paid Parental Leave*
 
Employer Assistance Program (EAP)
 
Commuter Benefits
 
Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
 
Shake Shack Meal Discounts
 
Charitable opportunities to give back
 
Employee Resource Groups
 
Career development opportunities – we are growing!
 
<ul>
<li>Eligibility criteria applies</li>
</ul>
Starting Hourly Rate - $20.00 - $24.00
 
Click the " Apply " button above to apply for this opening.
 
About Us
 Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."
 
Shake Shack is an Equal Opportunity Employer
 All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.

Restaurant Shift Manager

The Colonnade Group

<div>
 Marketing Manager
 
 
 Role Overview
 
 
 The Colonnade Hotel is seeking a Marketing Manager to support our brand marketing and communications efforts across digital marketing, paid media, and owned content. The Marketing Manager will oversee all marketing content including website content, public relations and social media coordination for both the hotel and restaurant.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 At least 2 years of hospitality marketing experience.
 </li>
 <li>
 Bachelor&rsquo;s degree in hospitality, marketing, communications, or related field
 </li>
 <li>
 Proficiency in Adobe Creative Suite (Photoshop, InDesign, Premiere Pro) and/or Canva.
 </li>
 <li>
 Strong command of Microsoft Office (PowerPoint, Excel, Word, Outlook)
 </li>
 <li>
 Excellent written and verbal communication skills to collaborate and inspire.
 </li>
 <li>
 Creative thinker with the ability to develop engaging content and campaign ideas
 </li>
 <li>
 Experience with website content management systems, social media editing tools, copywriting, email marketing platforms.
 </li>
 <li>
 Data literacy to measure and improve outcomes.
 </li>
 <li>
 Strong organizational skills with the ability to manage multiple projects in a fast-paced environment
 </li>
 <li>
 Detail-oriented, collaborative, and self-motivated with a passion for art, design, fashion, and culture. Flexibility to adapt to trends and challenges.
 </li>
 <li>
 This role is full time and requires and in person presence.
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 We offer a comprehensive benefits package that includes medical, dental, and supplemental insurance options, along with a 401(k) retirement plan. Employees receive paid holidays, vacation, and sick time, as well as employer-paid life and AD&amp;D coverage. Additional perks include complimentary meals, uniform dry cleaning, tuition reimbursement, and discounted guest rooms for family and friends.
 
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 The Colonnade Hotel is seeking a Marketing Coordinator to develop comprehensive marketing strategies aligned with overall hotel goals.
 </li>
 <li>
 This role will provide critical operational, creative, and analytical support to ensure the successful execution of marketing initiatives and hotel response to our valued guests.
 </li>
 <li>
 Provide day-to-day support and communication on the performance of campaigns to management. Develop and execute marketing campaigns across various channels in digital and coordinate social media campaigns with our social media partner.
 </li>
 <li>
 Maintain visibility across all marketing projects to ensure deliverables, and deadlines are met
 </li>
 <li>
 Track timelines, calendars, and approval processes for all projects.
 </li>
 <li>
 Collaborate with internal teams to gather content related to initiatives, events, and activations and create landing pages that optimize user experiences.
 </li>
 <li>
 Drive digital marketing initiatives, including SEO, SEM, email marketing and content marketing.
 </li>
 <li>
 Ensure accuracy and attention to detail across all marketing communications and materials
 </li>
 <li>
 Assist with media planning, including asset management, tagging, and campaign tracking for both the hotel and restaurant.
 </li>
 <li>
 Manage digital image asset organization and distribution
 </li>
 <li>
 Support development of creative content including email marketing campaigns, website stories, and guest-facing marketing.
 </li>
 <li>
 Maintain web presence, monitor traffic, and identify advertising and marketing opportunities.
 </li>
 <li>
 Compile marketing data through data mining, trend recognition, and social media.
 </li>
 <li>
 Assist in coordination of photo/video shoots on property in cooperation with the social media and pr teams.
 </li>
 <li>
 Monitor social media conversations, competitor activity, and digital trends to identify opportunities for engagement and growth
 
 
 
 </li>
 </ul>
 
 About The Colonnade
 
 
 
 The Colonnade has provided warm hospitality to Boston visitors and residents for 50 years. A dynamic Back Bay landmark whose opening launched the neighborhood&rsquo;s renaissance in the early 1970s, The Colonnade is home to the city&rsquo;s only Roof Top Pool. The property boasts 285 sophisticated guest rooms, including nine luxury suites. In 2020, the property debuted a full redesign and celebrated the opening of its new restaurant, LUCIE drink + dine. LUCIE offers neighborhood charm and a globally inspired kitchen, serving daily breakfast and dinner, and weekend brunch. Today, The Colonnade remains one of the city&rsquo;s few family-owned, independent hotels. Ideally located, The Colonnade is in close proximity to Newbury Street, Copley Place, The Shops at Prudential Center, Hynes Convention Center, Museum of Fine Arts, The Gardner Museum, Northeastern University and many of Boston&rsquo;s finest museums, galleries, and iconic sites including Symphony Hall and Fenway Park. The Colonnade Hotel is a member of Preferred Hotel&rsquo;s LIFESTYLE Collection.
 
 
 The Colonnade values diversity and is an Equal Opportunity Employer.
</div>

Marketing  Manager

BostonChefs.com

<div>
 Gourmet Caterers &ndash; Event Bartender
 
 
 Posted on March 07, 2026
 
 
 
 Boston &ndash; Roslindale
 
 
 
 
 Gourmet Caterers
 
 is New England&rsquo;s largest privately owned and operated catering company, planning and executing events from 10 to 10,000 people. The company prides itself in offering gracious, honest, and reliable service. Gourmet is a full-service caterer that also offers a wide array of other services, rentals and event coordination.
 
 
 
 Position Summary
 
 
 
 
 Event Bartenders
 
 will work events at a variety of venues throughout the Boston area. Events ranging in size and scope, the bartender will set-up, service and breakdown the bars at functions. He/she should be flexible, exhibit a positive attitude and exemplary customer service. The Event Bartender will report directly to the Director of Service and the on-site Event Manager while on the job.
 
 
 
 Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Reports to job site on time and in complete and proper uniform
 </li>
 <li>
 Complete tasks assigned by Event Manager to successfully execute the event
 </li>
 <li>
 Adhere to both the bartender and service guidelines and company policies
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 This candidate must have 1-3 years&rsquo; experience in a catering and/or high-end restaurant/hotel environment with exceptional customer service skills and extreme attention to detail. Must be able to work a flexible schedule to include nights, weekends and holidays. Must be TIPS Alcohol certified and certification must remain current.
 
 
 
 This Job Requires The Ability To Perform The Following
 
 
 
 <ul>
 <li>
 Walking or standing for extended periods of time
 </li>
 <li>
 Carrying or lifting items up to 50lbs
 </li>
 <li>
 Bending, stooping and kneeling
 
 
 </li>
 </ul>
 Apply via the email address provided below.
 
 
 
 Employment Type(s):
 
 Part-time
 
 
 Show me how to apply
 
 
 How to apply
 
 
 
 Email:
 
 Shaneem@gourmetcaterers.com
 
 
 <ul>
 <li>
 Gourmet Caterers: view all 4 open jobs
 </li>
 <li>
 View all 4 open jobs in Boston &ndash; Roslindale
 
 
 </li>
 </ul>
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</div>

Gourmet Caterers - Event Bartender

Legal Sea Foods

<div>The Server position is responsible for enhancing the guest experience by recommending and serving food and beverages according to Legal Sea Foods&rsquo; high-quality standards. The Server is one of the primary contacts that a guest has, interacts directly with guests to take orders, provide menu recommendations, and deliver food and beverages promptly and accurately. The Server must always maintain a friendly and attentive demeanor.
DUTIES &amp; RESPONSIBILITIES:<ul><li>Greet guests warmly, take their food and beverage orders.</li><li>Explain menu items, ingredients, and preparation methods to guests. Ask about allergies.</li><li>Enter food and beverage orders into POS system accurately.</li><li>Provide attentive and personalized service, anticipating guests&rsquo; needs.</li><li>Check on guests during their meals to ensure satisfaction and address requests/concerns.</li><li>Refill drinks, clear plates, and reset tables.</li><li>Assist with tidying tables, clearing leftovers, setting up stations, and maintaining a pleasant dining area.</li><li>Handle guest complaints or concerns professionally and bring issues to management when necessary.</li><li>Present bills to guests and process payment transactions accurately and quickly.</li><li>Participate in pre-shift meetings and training sessions as required.</li><li>Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service.</li></ul> 
<ul><li>High school diploma or equivalent
</li><li>Previous experience in a restaurant or customer service role is preferred.</li><li>
Excellent interpersonal and communication skills.</li><li>
Ability to handle cash and paperwork accurately.
</li><li>Demonstrates good judgment.</li><li>
Must be knowledgeable of Legal Sea Foods menus, policies, and procedures.</li><li>
Must be well versed in Point-of-Sale system.</li><li>
Exhibits and uses good manners, proper personal hygiene, positive attitude, and promptness.</li><li>
Must be able to perform under pressure in a high-volume restaurant setting.</li></ul>
A comprehensive study done by our internal experts determined that our strong sellers earn up to $60.00 per hour!
We value our employees and offer a comprehensive benefits package, including medical, dental, and vision insurance, paid vacation, and a 401(k) retirement plan to support your future. Join our team and enjoy great benefits while growing in a rewarding career!
Legal Sea Foods participates in the federal E-Verify program to confirm employment eligibility of all new hires. E-Verify is an online system that allows businesses to determine the eligibility of their employees to work in the United States. All new hires will be required to complete Form I-9 and successfully participate in the E-Verify process.</div>

Servers- Harborside

Langham Hospitality Group

<div><h4 class="jobSectionHeader">Perks</h4>
Public Transportation Subsidy, 401k Match, Tuition Reimbursement, Medical Benefits, Referral Incentive Program, and more.
About Langham Hospitality Group
A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying&rsquo;nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.
LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.
PURPOSE AND OBJECTIVES OF POSITION<ul><li>
The Hostperson is a member of the Food and Beverage team who assists in ensuring that guest service and food and beverage Brand standards are met. Hospitable, welcoming and friendly guest services are essential requirements of the position.</li></ul>
ESSENTIAL DUTIES AND RESPONSIBILITIES<ul>
<li>
Greet and seat guests</li>
<li>Answer the telephone/take reservations/manage reservations</li>
<li>Stock menus</li>
<li>Responsible for handling guest requests.</li>
<li>Provide maximum levels of guest service while maintaining Brand &amp; Forbes standards.</li>
<li>Ensure restaurant is clean at closing.</li>
<li>Receive take-out orders both in person and over the telephone and follow up to ensure guest receives proper order.</li>
<li>Must be flexible to work hours of restaurant operations, morning availability</li>
</ul>
SUPPORTIVE FUNCTIONS<ul>
<li>
Assist server/busser/bartender as needed</li>
<li>Additional duties not mentioned above may also be requested by supervisor</li>
</ul>
JOB KNOWLEDGE, SKILL AND ABILITY<ul>
<li>
Use written (verbal/visual) sources of information, e.g. read reports, procedural documentation, and reference materials.</li>
<li>Use verbal auditory sources of information.</li>
<li>Use non-verbal auditory sources of information, e.g. alarms.</li>
<li>Ability to read, speak &amp; write in English; use oral communication to perform work, e.g. answer telephone and receive guests.</li>
<li>Make minor decisions requiring limited judgment, e.g. task sequencing; make general decisions in the absence of specific directions, e.g. prioritizing workload.</li>
<li>Previous related experience preferred.</li>
<li>Ability to remain calm &amp; professional when working under pressure.</li>
<li>Attend departmental meetings and trainings as necessary.</li>
<li>Ability to be a team player.</li>
<li>Maintain a positive attitude and set example among colleagues.</li>
<li>Must be have full availability to work restaurant&rsquo;s hours of operation.</li>
</ul>
GROOMING STANDARDS<ul><li>
Be able to adapt to hotel&rsquo;s grooming standards and dress code</li></ul>
PHYSICAL DEMANDS<ul>
<li>
Stand; reach; grasp; lift/carry up to 10 lbs; walk; squat/ bend.</li>
<li>Ability to stand for length of shift</li>
</ul>
PAY RANGE<ul><li>
$32.05 - $32.35 per hour</li></ul></div>

Hostperson (Grana)

Insomnia Cookies

<div>
 Insomnia Cookies is expanding and looking for strong management in our Boston, MA area. We are seeking a hospitality focused individuals looking to join a fun, entrepreneurial and rapidly growing company, in a role that offers great training &amp; mentorship, professional growth/quick advancement opportunities and achievable sales success!
 
 
 Comp &amp; Sweet Position Perks:
 
 
 
 <ul>
 <li>
 Competitive base salary + quarterly bonus compensation package
 </li>
 <li>
 $50.00 per month cellphone data plan stipend
 </li>
 <li>
 Excellent comprehensive benefits coverage that includes medical, dental, vision &amp; pet insurance plans
 </li>
 <li>
 401K with contribution match
 </li>
 <li>
 2 weeks paid vacation, 2 Insomnia Personal Days of Wellness paid, paid sick leave
 </li>
 <li>
 Enrollment in our Cookie College learning/training platform
 </li>
 <li>
 FREE cookies, awesome swag and so much more!
 
 
 
 
 
 </li>
 </ul>
 Job Duties &amp; Position Focus:
 
 
 
 <ul>
 <li>
 Hire, coach and develop a diverse part-time hourly staff that includes Shift Leaders, Cookie Crew and Delivery Drivers
 </li>
 <li>
 Lead service components including stellar food quality, engaging customer service, employee friendliness, and store cleanliness, through the team
 </li>
 <li>
 Establish a strong culture of excellence that prioritizes cookie quality, customer service, and sales performance, while also supporting personal growth and opportunity for all team members
 </li>
 <li>
 Manage and audit inventory to maintain proper controls
 </li>
 <li>
 Create and execute fun, local marketing drops
 </li>
 <li>
 Create and drive in-store recognition programs/contests
 
 
 
 
 
 </li>
 </ul>
 What we seek:
 
 
 
 <ul>
 <li>
 3+ years of management/leadership experience in a restaurant or retail establishment
 </li>
 <li>
 Availability to work 2-3 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
 </li>
 <li>
 Benevolent leadership style with a player-coach mentality when it comes to day-to-day management of the business
 </li>
 <li>
 An innate sense of true hospitality and ability to deliver exceptional customer service to all of our guests
 </li>
 <li>
 A solid technical acumen regarding restaurant/retail business software, proficiency with MS Outlook, Excel, MS Teams and prior experience hiring employees using an Applicant Tracking System
 </li>
 <li>
 Familiarity with using commercial convection ovens - a plus
 
 
 
 
 
 </li>
 </ul>
 About us:
 
 
 Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia&rsquo;s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, &ldquo;sweet-easy&rdquo; concept as the brand&rsquo;s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "
 
 Imagining What&rsquo;s Possible
 
 "!
</div>

Store Operations Manager (GM)

Dunkin'

As a Store Manager you will be responsible for managing all facets of our restaurant. Dunkin&rsquo; Donuts managers lead and promote our Waldwin Concessions core values and Dunkin standards to ensure employees are developed so we can consistently serve our customers at a first-rate and speedy service.Managers responsibilities include but are not limited to overseeing delivery of excellent service, distribution of quality products, accurate financial management, upholding Dunkin' standards and cleanliness, and leading a team while providing excellent service.We offer a 5 day work schedule and a great vacation plan in addition to sick paid time off. Compensation includes a good salary, quarterly and annual bonus plans and other incentives. Benefits include medical, dental and vision, matching 401K, a people and service driven culture plus more! We also provide parking if needed!Job Type: Full-timePay: $60,000.00 - $65,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Ability to Commute:<ul><li>Boston, MA (Required)</li></ul>Ability to Relocate:<ul><li>Boston, MA: Relocate before starting work (Required)</li></ul>Work Location: In person

Logan Airport - Store Manager

Explore 276+ Restaurant shift manager in Boston this March. Find roles across top companies and apply now to boost your career.