sales associate

customer service representative Jobs in Riyadh

customer service representative

sales representative

marketplace sales representative Jobs in Riyadh

marketplace sales representative

retail sales trainer

retail sales associate

Apparel Group

<div>
 
 Job Description
 
 
 
 
 Position Objective:
 
 
 
 The Sales Associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the Store Manager or Assistant Store Manager.
 
 
 
 Key Responsibility:
 
 
 
 
 Customer Service:
 
 
 
 <ul>
 <li>
 Greet customers and assist them in selecting products that meet their needs.
 </li>
 <li>
 Convert window shoppers into buyers through proactive engagement.
 </li>
 <li>
 Promote the company's loyalty program to encourage repeat sales.
 </li>
 <li>
 Deliver top-tier customer service by following the company&rsquo;s GUEST model (Greet, Understand, Explain, Sell, Thank).
 </li>
 <li>
 Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities.
 </li>
 <li>
 Educate customers on product features, benefits, materials, and care instructions.
 
 
 </li>
 </ul>
 
 Grooming / Attitude / Knowledge:
 
 
 
 <ul>
 <li>
 Always present a well-groomed and professional appearance.
 </li>
 <li>
 Be flexible and available to work extended hours during peak sales periods.
 </li>
 <li>
 Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations.
 
 
 </li>
 </ul>
 
 Merchandising:
 
 
 
 <ul>
 <li>
 Ensure products are displayed in an attractive manner according to store layout standards.
 </li>
 <li>
 Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items.
 </li>
 <li>
 Record and maintain accurate inventory records for incoming and outgoing stock.
 </li>
 <li>
 Upsell and cross-sell products to increase sales opportunities.
 </li>
 <li>
 Maintain strong knowledge of product inventory and promotions to communicate effectively with customers.
 
 
 </li>
 </ul>
 
 Process:
 
 
 
 <ul>
 <li>
 Efficiently operate the Point of Sale (POS) system for billing and transactions.
 </li>
 <li>
 Balance the cash till at the start and end of shifts.
 </li>
 <li>
 Accurately process payments through cash, credit cards, vouchers, or automatic debits.
 </li>
 <li>
 Issue receipts, refunds, and change to customers correctly.
 </li>
 <li>
 Maintain vigilance regarding store security and ensure all loss prevention policies are followed.
 </li>
 <li>
 Replenish and re-merchandise stock on the sales floor to ensure product availability at all times.
 
 
 </li>
 </ul>
 
 Desired Qualification:
 
 
 
 The ideal Sales Associate in a retail company should have a bachelor&rsquo;s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience, previous experience in a sales role is preferred.
</div>

Sales Associate

Bateel International

<div>
 
 
 Sales Associate - KSA
 
 
 
 
 
 
 
 Job Purpose:
 
 
 
 A Sales Associate delivers an engaging and knowledgeable service that attracts our potential customers to generate quality new sales and ultimately drive the commercial performance of the company.
 
 
 
 Key Accountabilities:
 
 
 <ul>
 <li>
 Reach individual and overall sales targets
 </li>
 <li>
 Demonstrate profound product knowledge, promotions and advertisements
 </li>
 <li>
 Ensure that boutique cleanliness and hygiene standards are always maintained, and all products are handled accordingly
 </li>
 <li>
 Maintain merchandise and ensure proper display, storage, etc.
 </li>
 <li>
 Assure smooth boutique opening, closing procedure
 </li>
 <li>
 Ensure daily check lists are filled in when opening / closing
 </li>
 <li>
 Use the prescribed selling techniques to provide customers with a friendly, courteous experience
 </li>
 <li>
 Operate the cash register to accurately compute the price of the product and receive payment
 </li>
 <li>
 Arrange and prepare all gift orders according to the sales order in coordination with team and in charge of the boutique
 </li>
 <li>
 Accurately record the product usage in the system.
 </li>
 <li>
 Control shrinkage, product damages &amp; report Boutique Manager, if any
 </li>
 <li>
 Participate in monthly inventory process
 </li>
 <li>
 Report to the boutique manager on customer feedback and complaints
 </li>
 <li>
 Monitor stock levels and share findings with your manager
 </li>
 </ul>
 
 
 
 
 
 Lives and Advocates the Bateel Values:
 
 
 
 &bull; Quality
 
 
 &bull; Innovation
 
 
 &bull; Authenticity
 
 
 &bull; Integrity
 
 
 
 
 
 
 Requirement:
 
 
 
 &bull; Presentable
 
 
 &bull; Fluent in English (Arabic is an advantage)
 
 
 &bull; Ability to communicate clearly and concisely, both orally and in writing
 
 
 &bull; Ability to build relationships with customers and peers
 
 
 &bull; Minimum 1 year retail experience is required
 
 
 
 
 
 
 Qualification and Licenses requirement:
 
 
 
 High School graduate or above
 
 
 
 
 
 
 Behaviours:
 
 
 
 &bull; Sales skills &ndash; analytical skills to customize sales approach to customer type
 
 
 &bull; Customer Handling Skills &ndash; to be able to handle customer requests while utilizing the psychological selling measures learned in the trainings
 
 
 &bull; Product Knowledge &ndash; specifications and pricing
 
 
 &bull; Self-disciplined intelligent responsible and presentable
 
 
 &bull; Positive and enthusiastic
 
 
 &bull; Willingness to work in rotational shifts and put in overtime hours during high season
 
 
 
 
 
 *Due to the volume of applications we are receiving ONLY SHORTLISTED CANDIDATES for interview will be contacted.
 
</div>

A. Lange & Söhne

<div>
 
 About A. Lange &amp; S&ouml;hne
 
 
 
 
 Since the legend's reincarnation in 1994, A. Lange &amp; S&ouml;hne has been one of the most respected
 
 and successful watch brands in the luxury sector. Our whole aim is to continue our tradition with new, outstanding products, very much in keeping with Lange's claim: State-of-the-art tradition. What we expect from our watches, we expect from us: Never stand still.
 
 
 
 PURPOSE
 
 
 
 As an Ambassador of A. Lange &amp; S&ouml;hne inside and outside the boutique, the mission of the Associate Watch Advisor is to provide an excellent customer experience. Working within a professional and exciting team, the purpose of the job is to attain desired results through creative and effective use of resources and retail and CRM tools (iCM), prepare monthly action plans to achieve sales targets in order to meet or exceed personal monthly sales objective, while managing all steps of the sales process and offer an exclusive customer service in line with brand guidelines.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 SALES
 </li>
 <li>
 Meet personal budgets in accordance with brand retail strategy (compliance with group procedures, legal, fiscal, and customs regulations).
 </li>
 <li>
 Maximize profit whist controlling &amp; minimizing costs (discount, general expenses, third party commissions).
 </li>
 <li>
 Regularly analyze and question missed confirmed sales with Assistant/Boutique Manager, to further refine future sales projections.
 </li>
 <li>
 Organize private viewing with potential VIPs in your region.
 </li>
 <li>
 Discuss business opportunities/Action Plans of potential prospects with Assistant/Boutique Manager.
 </li>
 <li>
 Act as a reference in terms of building action plans to achieve personal targets.
 </li>
 <li>
 BRAND AMBASSADORSHIP
 </li>
 <li>
 Ensure Excellency within and outside of the boutique.
 </li>
 <li>
 Ensure maximum client welcoming, handling, and servicing.
 </li>
 <li>
 Keep learning about the products and brand and become a reference person for the Maison.
 </li>
 <li>
 Demonstrate brand ambassadorial skills, at any given time, with clients, Top VIPs &amp; any third party.
 </li>
 <li>
 Responsible for overall appearance and maintenance of the boutique in accordance to brand guidelines and concept.
 </li>
 <li>
 Assist in timely boutique implementation and control of any new Visual Merchandizing concepts.
 </li>
 <li>
 CUSTOMER &amp; CRM RELATED ACTIVITIES
 </li>
 <li>
 Ensure Service Excellency within the boutique at all time and with any boutique clients
 </li>
 <li>
 Be part of a positive atmosphere within the boutique; optimistic, constructive, helpful, confident, etc.
 </li>
 <li>
 Proactively participate of regular VIP and orders, considerate of our boutique opportunities.
 </li>
 <li>
 Ensure accurate and genuine relationship building with customers.
 </li>
 <li>
 Ensure attention to existing and new recruitment of VIP, customer and prospect database for boutique sales and marketing activities.
 </li>
 <li>
 Individually handle with care client complaints, and immediately report to Assistant/Boutique Manager brand product related issues.
 </li>
 <li>
 Follow up and coordinate individual repairs and after sales related matters with Sales Administrators.
 </li>
 <li>
 STORE OPERATIONS MANAGEMENT
 </li>
 <li>
 Actively taking his part in monthly (quarterly, yearly) stocktaking.
 </li>
 <li>
 Actively ensuring all measures to avoid stock discrepancies at all times.
 </li>
 <li>
 Automatic replenishment of sold timepieces and active order requests.
 </li>
 <li>
 Ensuring a proper maintenance of all boutique timepieces when necessary: organize changing of straps polishing, servicing, etc.
 </li>
 <li>
 FINANCIAL &amp; CASH REGISTER CONTROL
 </li>
 <li>
 Compliance with procedures, and with legal, fiscal and customs regulations.
 </li>
 <li>
 Mastering dealing with credit card transaction of considerable amounts, Cash Register, etc.
 </li>
 <li>
 REPORTING
 </li>
 <li>
 Ensure timely reporting of any opportunity, incident, etc to Assistant/Boutique Manager.
 </li>
 <li>
 Share new practices, ideas with Assistant/Boutique Manager to enhance boutique operations as a whole.
 </li>
 <li>
 TEAM WORK
 </li>
 <li>
 Share new ideas, work related practices &amp; knowledge with boutique&rsquo;s members, office colleagues.
 </li>
 <li>
 Monitor own appearance and behavior, in line with company policy and boutique guidelines (uniform, makeup, language, hair, accessories, etc).
 </li>
 <li>
 Full and complete assistance to shift colleague during the sales ceremony.
 </li>
 <li>
 Active participation in Boutique trainings and role-plays to improve knowledge and client experience.
 
 
 </li>
 </ul>
</div>

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Sales Associate | Majid Al Futtaim Lifestyle | Operations
 
 
 
 
 
 
 ROLE PROFILE:
 
 
 <ul>
 <li>
 Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer.
 </li>
 <li>
 Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.
 </li>
 <li>
 Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind.
 </li>
 <li>
 Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.
 </li>
 <li>
 Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.
 </li>
 <li>
 Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.
 </li>
 <li>
 Use Advanced Selling Skills in Order to Better Support the Customer&rsquo;s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom
 </li>
 <li>
 Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS:
 
 
 <ul>
 <li>
 High School Certificate
 </li>
 <li>
 1-2 Years Industry Experience
 </li>
 <li>
 Good Communication Skills
 </li>
 <li>
 Excellent Customer Service
 </li>
 </ul>
 
 
 WHAT WE OFFER
 
 
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Sales Specialist

NICE ONE

<div>Join Nice one&mdash;a leading innovator in Saudi Arabia&rsquo;s retail sector&mdash;as we continue to expand our Offline Brands and create exceptional in-store experiences in Riyadh. We are looking for a results-driven and customer-centric Salesperson to deliver outstanding service, build lasting relationships, and drive sales performance. Bring your passion for retail, hands-on sales experience, and commitment to creating welcoming, inclusive customer journeys. If you thrive in a dynamic environment and want to make a direct impact on how customers engage with top brands, we invite you to join our team in Riyadh for the next stage of our growth.<h2 class="jobSectionHeader">
Key Sales Responsibilities &ndash; Retail, Customer Service, Riyadh</h2><ul>
<li>Customer Engagement: Greet, assist, and build connections with all customers, ensuring a positive and welcoming in-store experience.</li>
<li>Sales Generation: Proactively identify customer needs, recommend suitable products, and maximize sales opportunities to achieve and exceed individual and store targets.</li>
<li>Product Knowledge: Develop in-depth understanding of Nice one&rsquo;s product offerings and share product benefits, features, and use cases confidently at every interaction.</li>
<li>Brand Representation: Uphold Nice one&rsquo;s brand values in every customer engagement, supporting brand awareness and loyalty within Riyadh&rsquo;s retail market.</li>
<li>Visual Merchandising: Ensure product displays are well-stocked, attractively presented, and aligned with brand guidelines to optimize sales and enhance the shopping environment.</li>
<li>Feedback Gathering: Listen attentively to customer feedback, report insights to management, and contribute ideas for continuous improvement.</li>
<li>Collaboration: Work closely with team members and management to execute in-store promotions, campaigns, and events that reflect Riyadh&rsquo;s dynamic retail trends.</li>
<li>Inclusivity: Foster a gender-neutral, respectful atmosphere that makes all customers and colleagues feel valued and supported.</li>
</ul><h3 class="jobSectionHeader">Required Skills and Qualifications &ndash; Sales, Customer Service, Riyadh Retail</h3><ul>
<li>High school diploma or equivalent required; additional education in business or marketing is a plus.</li>
<li>Minimum of 2 years&rsquo; experience in sales, retail, or customer service, preferably within the Riyadh or GCC market.</li>
<li>Excellent interpersonal and communication skills with the ability to build rapport with diverse customers.</li>
<li>Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.</li>
<li>Adaptability and a solutions-oriented approach to resolving customer concerns and operational challenges.</li>
<li>Language proficiency in Arabic is required; English communication skills are a strong advantage.</li>
<li>Enthusiasm for retail, trend-awareness, and a commitment to an inclusive, gender-neutral workplace.</li>
</ul><h4 class="jobSectionHeader">Core Competencies &ndash; Riyadh Sales, Customer Experience, Retail Operations</h4><ul>
<li>Customer-first mindset: Focused on delivering memorable shopping experiences that reflect local preferences and Nice one&rsquo;s high standards.</li>
<li>Sales-driven: Motivated by clear goals, with a track record of meeting or surpassing sales targets and KPIs.</li>
<li>Team player: Comfortable working collaboratively and supporting teammates to achieve collective success.</li>
<li>Attention to detail: Consistently delivers accurate, high-quality work in both sales activities and store operations.</li>
<li>Resilient and growth-oriented: Eager to learn, open to feedback, and quick to adapt in an evolving retail environment.</li>
</ul><h5 class="jobSectionHeader">What Nice one Offers &ndash; Retail Careers, Growth, Inclusive Culture in Riyadh</h5><ul>
<li>Exciting role at the forefront of Riyadh&rsquo;s evolving retail scene, with opportunities to represent top Offline Brands.</li>
<li>Collaborative, supportive team culture that values diversity and creative customer engagement.</li>
<li>Ongoing training, mentorship, and professional development to advance your sales and retail expertise.</li>
<li>Competitive compensation, sales incentives, and benefits supporting a healthy work-life balance.</li>
<li>An inclusive, gender-neutral workplace where every team member can flourish and make an impact.</li>
</ul><h6 class="jobSectionHeader">How to Apply &ndash; Shape Riyadh&rsquo;s Retail Experience with Nice one</h6>
If you&rsquo;re passionate about retail sales, customer service, and want to help Nice one create standout in-store experiences in Riyadh, we want to hear from you. Please send your resume and a brief cover letter highlighting your retail experience, career goals, and why you believe you&rsquo;re the ideal fit for this role. Join us and be part of redefining retail excellence for all customers in Riyadh.</div>

ممثل/ة مبيعات -الرياض I Salesperson - Riyadh

Eyewa

<div><div><h4 class="jobSectionHeader">Job overview</h4>
We are looking for an active and efficient Sales Advisor to join our retail team.
As a Sales Advisor, your duties and responsibilities will be to facilitate the sales by guiding customers towards their desired product and satisfy the customer by demonstrating the functions and other details.
You are responsible to create an attractive environment for the customers to maximize the sales. You should have a good knowledge of the company&rsquo;s products and their functions.
If your skills match our criteria and have customer service experience, then apply for this job now. We will love to meet you</div>
<div><h4 class="jobSectionHeader">
Responsibilities</h4><ul><li>
Recommend the products and services to the customers according to their taste and style.</li><li>
Ensure customer satisfaction.</li><li>
Maintain the quality of services provided to the customers.</li><li>
Run and operate cash registers for the business.</li><li>
Replenish the stock when required.</li><li>
Manage the merchandise promptly according to the demand.</li><li>
Provide details on return policies and handling procedures.</li><li>
Determine what is to be displayed on shelves and for what duration of time.</li><li>
Meet sales targets efficiently.</li><li>
Maintain friendly and good relations with the clients.</li><li>
Determine prospective sales opportunities.</li></ul></div>
<div><h4 class="jobSectionHeader">Requirements</h4><ul><li>
Bachelor&rsquo;s degree in Sales and Management or relevant field. A high school diploma will also be considered.</li><li>
Proven working experience as a Sales Advisor in a reputed organization or a similar role in the Retail Department.</li><li>
Proficient in Customer Relationship Management Software (Zoho or Freshsales) and MS Office.</li><li>
Excellent interpersonal skills.</li><li>
Good persuasive and analytical skills.</li><li>
Great interpersonal skills.</li><li>
Exceptional oral and written communication skills.</li><li>
Strong organizational skills.</li><li>
Ability to work in a team or individually as and when required.</li><li>
Ability to manage and handle multiple tasks.</li><li>
Outstanding problem-solving skills.</li><li>
Exceptional attention to detail.</li><li>
Hard-working individual.</li><li>
Good time management abilities.</li><li>
Strong decision-making skills.</li></ul></div></div>

Sales Advisor

<div>Nice one, a pioneering leader in digital retail and e-commerce, is excited to invite a results-oriented and motivated professional to join our Riyadh team as a Salesperson. If you are driven by building customer relationships, thriving in digital retail, and exceeding goals, this is your opportunity to contribute to Nice one's rapid expansion and ongoing success. Use your sales expertise, communication talents, and teamwork to influence customer satisfaction and sales performance in a vibrant, future-focused workplace.<h2 class="jobSectionHeader">
Key Responsibilities &ndash; Sales, Customer Experience, and E-Commerce Growth in Riyadh</h2><ul>
<li>Sales Achievement: Proactively generate, qualify, and close sales leads to meet or exceed monthly and quarterly targets for Nice one&rsquo;s dynamic product and service portfolio in Riyadh.</li>
<li>Customer Engagement: Connect with both new and existing customers via digital channels, telephone, and face-to-face interactions, providing an exceptional customer experience across the entire sales journey.</li>
<li>Product Knowledge: Stay up-to-date with Nice one&rsquo;s latest products, services, and offerings to deliver relevant recommendations and answers, matching customer needs and interests.</li>
<li>Order Management: Accurately process sales orders and manage customer data through digital sales and e-commerce platforms, ensuring timely order fulfillment and personalized follow-up.</li>
<li>Market Development: Identify, research, and pursue new sales opportunities in Riyadh and surrounding areas by networking, attending local events, and working with promotional campaigns.</li>
<li>Teamwork: Collaborate closely with marketing, logistics, and customer care teams, ensuring a unified and seamless customer experience at every customer touchpoint.</li>
<li>Reporting and Insights: Monitor sales performance, competitor activities, and customer feedback, providing regular reports and actionable insights to support continuous improvement.</li>
</ul><h3 class="jobSectionHeader">Required Skills and Qualifications &ndash; Retail Sales, E-Commerce, and Communication</h3><ul>
<li>Completion of a high school diploma is required; a bachelor&rsquo;s degree in Business, Marketing, or related field is a plus.</li>
<li>Experience in retail sales, digital commerce, or e-commerce sales roles is highly preferred.</li>
<li>Strong communication and interpersonal skills in both Arabic and English, able to develop lasting customer relationships.</li>
<li>Proficient with digital sales tools, CRM software, and e-commerce technologies to manage daily workflow efficiently.</li>
<li>Target-driven mindset with solid negotiation and closing abilities.</li>
<li>Organized and adaptable, capable of managing multiple tasks in a fast-paced, evolving retail environment.</li>
<li>A collaborative attitude, supporting an inclusive and respectful workplace for all teammates.</li>
</ul><h4 class="jobSectionHeader">Core Competencies &ndash; Success Traits for Sales Professionals in Riyadh</h4><ul>
<li>Strong drive to achieve and exceed sales goals using creative, results-oriented sales strategies.</li>
<li>Adaptability to evolving digital retail trends and changing customer expectations in the Riyadh market.</li>
<li>Professionalism, ethical conduct, and a commitment to delivering high-quality service.</li>
<li>Cultural awareness, respect, and sensitivity in all customer and team interactions.</li>
<li>Dedication to cultivating a diverse, inclusive, and gender-neutral team culture where everyone can thrive.</li>
</ul><h5 class="jobSectionHeader">What Nice one Offers &ndash; Advance Your Sales Career in Riyadh</h5><ul>
<li>A positive, high-energy team environment that celebrates achievements and innovation.</li>
<li>Clear opportunities for career development within the fast-growing digital retail and e-commerce sector.</li>
<li>Continuous skills development, ongoing mentoring, and expert sales coaching to support your success.</li>
<li>A clear advancement path based on performance, results, and initiative.</li>
<li>Flexible work arrangements to help you balance your career and personal commitments.</li>
</ul><h6 class="jobSectionHeader">How to Apply &ndash; Become a Sales Leader at Nice one in Riyadh</h6>
If you&rsquo;re excited about engaging with customers and fueling sales growth in one of Riyadh&rsquo;s top digital retail companies, we welcome your application. Nice one values diversity and invites professionals of all genders, backgrounds, and identities to join our inclusive team. Submit your resume to take the next step as our new Salesperson in Riyadh&mdash;help us shape the future of e-commerce across the region.</div>

ممثلة مبيعات -الرياض I Salesperson - Riyadh

Explore 813+ Retail sales associate in Riyadh this November. Find roles across top companies and apply now to boost your career.

813 retail sales associate jobs IN Riyadh

Sales Associate

Sales Associate

Sales Associate

Sales Specialist

ممثل/ة مبيعات -الرياض I Salesperson - Riyadh

Sales Advisor

ممثلة مبيعات -الرياض I Salesperson - Riyadh