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customer service representative

retail sales associate

Apparel Group

<div>
 
 Position Objective
 
 
 
 The Sales Associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the Store Manager or Assistant Store Manager.
 
 
 
 Key Responsibility
 
 
 
 Customer Service:
 
 
 <ul>
 <li>
 Greet customers and assist them in selecting products that meet their needs.
 </li>
 <li>
 Convert window shoppers into buyers through proactive engagement.
 </li>
 <li>
 Promote the company's loyalty program to encourage repeat sales.
 </li>
 <li>
 Deliver top-tier customer service by following the company&rsquo;s GUEST model (Greet, Understand, Explain, Sell, Thank).
 </li>
 <li>
 Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities.
 </li>
 <li>
 Educate customers on product features, benefits, materials, and care instructions.
 
 
 </li>
 </ul>
 
 Grooming / Attitude / Knowledge
 
 
 
 <ul>
 <li>
 Always present a well-groomed and professional appearance.
 </li>
 <li>
 Be flexible and available to work extended hours during peak sales periods.
 </li>
 <li>
 Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations.
 
 
 </li>
 </ul>
 
 Merchandising
 
 
 
 <ul>
 <li>
 Ensure products are displayed in an attractive manner according to store layout standards.
 </li>
 <li>
 Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items.
 </li>
 <li>
 Record and maintain accurate inventory records for incoming and outgoing stock.
 </li>
 <li>
 Upsell and cross-sell products to increase sales opportunities.
 </li>
 <li>
 Maintain strong knowledge of product inventory and promotions to communicate effectively with customers.
 
 
 </li>
 </ul>
 
 Process
 
 
 
 <ul>
 <li>
 Efficiently operate the Point of Sale (POS) system for billing and transactions.
 </li>
 <li>
 Balance the cash till at the start and end of shifts.
 </li>
 <li>
 Accurately process payments through cash, credit cards, vouchers, or automatic debits.
 </li>
 <li>
 Issue receipts, refunds, and change to customers correctly.
 </li>
 <li>
 Maintain vigilance regarding store security and ensure all loss prevention policies are followed.
 </li>
 <li>
 Replenish and re-merchandise stock on the sales floor to ensure product availability at all times.
 
 
 </li>
 </ul>
 
 Desired Qualification
 
 
 
 The ideal Sales Associate in a retail company should have a bachelor&rsquo;s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience, previous experience in a sales role is preferred.
</div>

Sales Associate

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Sales Associate | Majid Al Futtaim Lifestyle | Operations
 
 
 
 
 
 
 ROLE PROFILE:
 
 
 <ul>
 <li>
 Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer.
 </li>
 <li>
 Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.
 </li>
 <li>
 Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind.
 </li>
 <li>
 Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.
 </li>
 <li>
 Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.
 </li>
 <li>
 Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.
 </li>
 <li>
 Use Advanced Selling Skills in Order to Better Support the Customer&rsquo;s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom
 </li>
 <li>
 Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS:
 
 
 <ul>
 <li>
 High School Certificate
 </li>
 <li>
 1-2 Years Industry Experience
 </li>
 <li>
 Good Communication Skills
 </li>
 <li>
 Excellent Customer Service
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Hamad M. Al Rugaib & Sons Trading Co.

<div>Job Overview 
We are interested in hiring a dedicated and experienced Sales Associate to join our Sales team. 
As a Sales Associate, you are expected to drive sales in the most efficient way. Your job duties will be to sell products and services offered by the company. You are responsible to assist the customers in providing accurate product knowledge and answering their questions as needed. 
You should be able to handle customer complaints in a professional manner. Your main goal will be to provide excellent customer satisfaction as well as an exceptional customer experience. Maintaining and updating the cash register on a daily basis is a mandatory task for this position. 
In addition to this, you should possess excellent customer service and extraordinary interpersonal skills. Prior experience working as a Sales Associate will be an advantage. You should have amazing verbal and written communication and phenomenal sales skills. If your experience and skills match our criteria for the role of Sales Associate, apply for this job now. We will love to meet you.
Responsibilities
<ul><li>
Greet customers and provide information on the products and services.</li><li>
Maintain the cash register and other financial records.</li><li>
Assist customers throughout the buying process to drive sales.</li><li>
Answer all the queries the customers have regarding the products and services.</li><li>
Achieve monthly sales targets and set organizational goals.</li><li>
Handle inventory levels and restock them as and when required.</li><li>
Work in collaboration with other Sales Representatives.</li><li>
Provide excellent customer satisfaction to increase sales.</li><li>
Manage and supervise the return process of any merchandise.</li><li>
Adhere to compliance in regards to the store functionality and appearance.</li><li>
Manage customer&rsquo;s complaints in an accurate and timely manner.</li><li>
Get involved and plan out promotional activities.</li><li>
Suggest ways and devise strategies to improve sales in an effective manner.</li></ul>
Requirements
<ul><li>
Minimum Qualification: Diploma and above</li><li>
Prior work experience as a Sale Associate, Sales Representatives, Sales Consultant, or a similar role.</li><li>
Demonstrate excellent ability to handle customers in a professional manner.</li><li>
Detailed know-how on the product and services offered.</li><li>
Ability to maintain a positive environment.</li><li>
Extraordinary verbal and written communication skills.</li><li>
Great time management skills.</li><li>
Ability to handle confidential information.</li><li>
Solid organizational and sales skills.</li><li>
Exceptional customer service skills.</li><li>
A charming and presentable personality.</li><li>
Ability to work for long hours and weekends as well.</li><li>
Strong work ethic.</li><li>
A keen eye for detail.</li></ul></div>

Job Title: Electronics Retail Sales Executive / Shop SellerLocation: Riyadh, Saudi Arabia Job Type: Full-timeJob Summary: We are seeking a motivated and customer-focused Electronics Retail Sales Executive to join our team. The ideal candidate will have proven experience in retail sales, strong client-facing skills, and solid technical knowledge of electronics products such as CCTV cameras, dash cams, smart home systems, and mobile accessories. The role requires actively promoting products, assisting customers, and achieving sales targets while delivering excellent customer service.Key Responsibilities:<ul><li>Greet customers and provide professional product recommendations</li><li>Promote and sell electronics devices including CCTV systems, dash cams, smart home devices, and mobile accessories</li><li>Explain product features, specifications, and brand differences clearly to customers</li><li>Identify customer needs and suggest suitable solutions</li><li>Achieve monthly and quarterly sales targets</li><li>Maintain product displays and ensure shop cleanliness and organization</li><li>Stay updated on latest electronics products, brands, and technologies</li><li>Handle customer inquiries, quotations, and basic after-sales support</li><li>Assist in inventory tracking and stock management</li><li>Build strong relationships with walk-in customers and repeat clients</li></ul>Requirements:<ul><li>Proven experience in retail sales, preferably in electronics or technology products</li><li>Strong knowledge of electronics devices, brands, and specifications (CCTV, dash cams, smart devices, mobile accessories)</li><li>Excellent communication and client-facing skills</li><li>Ability to promote products and close sales effectively</li><li>Basic understanding of networking and smart systems is a plus</li><li>Customer service oriented with a professional attitude</li><li>Ability to work in a fast-paced retail environment</li><li>Basic computer skills (POS systems, Excel, or similar)</li><li>Arabic and basic English communication skills preferred</li></ul>Preferred Qualifications:<ul><li>Previous experience in electronics retail stores</li><li>Technical background in electronics or IT</li><li>Experience in CCTV or smart home systems configuration</li></ul>Job Types: Full-time, ContractPay: ﷼2,500.00 - ﷼4,000.00 per monthApplication Question(s):<ul><li>Do you have previous experience selling electronics products in a retail shop?</li></ul><ul><li>How many years of experience do you have in electronics retail sales?</li></ul><ul><li>Which product categories have you sold before? (Select all that apply)</li></ul>o	CCTV cameras o	Dash cams o	Smart home systems o	Mobile accessories o	Networking devices o	Other (please specify)<ul><li>Have you worked with sales targets and commissions before?</li></ul><ul><li>What is your expected salary Range (SAR)? </li></ul><ul><li>When can you join?</li></ul>Work Location: In person

Electronics Retail Sales Executive / Shop Seller

NICE ONE

<div>We are seeking a motivated and customer-focused Salesperson to join our retail team in Jeddah on a full-time basis. This role will drive in-store sales, deliver exceptional customer service, and represent our brand with professionalism and enthusiasm. The ideal candidate is a confident communicator, results-oriented, and collaborates closely with store leadership, visual merchandising, and inventory teams to achieve sales targets and enhance the customer experience.
Core Accountabilities:<ul><li>
Sales &amp; Customer Service:<ul><li>
Proactively engage with customers to understand needs, recommend products, and close sales while maintaining a high level of product knowledge and professionalism.</li><li>
Deliver a personalized and memorable shopping experience that builds customer loyalty and drives repeat business.</li><li>
Meet and strive to exceed individual and store sales targets and key performance indicators.</li></ul></li><li>
Product Knowledge &amp; Merchandising:<ul><li>
Maintain up-to-date knowledge of product features, benefits, and usage to confidently advise customers and support cross-selling.</li><li>
Support visual merchandising standards by arranging displays, replenishing stock, and ensuring the sales floor is attractive and well organized.</li><li>
Provide feedback to merchandising and product teams on customer preferences, trends, and inventory needs.</li></ul></li><li>
Operations &amp; Inventory:<ul><li>
Process transactions accurately using point-of-sale systems, handle cash and electronic payments, and follow cash-handling procedures.</li><li>
Support inventory management activities including receiving, stock counts, stock rotation, and loss prevention practices.</li><li>
Assist with store opening and closing procedures, ensuring compliance with company policies and operational checklists.</li></ul></li><li>
Collaboration &amp; Professionalism:<ul><li>
Work closely with store managers and teammates to coordinate floor coverage, special promotions, and events.</li><li>
Communicate customer feedback and competitive insights to guide merchandising and marketing initiatives.</li><li>
Represent the brand with integrity, maintaining grooming and presentation standards and adhering to company policies.</li></ul></li></ul>
Ideal Candidate Profile:
Experience:<ul><li>
1+ years of retail sales or customer service experience, preferably in beauty, cosmetics, fashion, or a related customer-facing environment.</li><li>
Experience using point-of-sale systems and handling cash transactions is preferred.</li><li>
Familiarity with product merchandising, stock management, and loss prevention best practices is a plus.</li></ul>
Core Competencies:<ul><li>
Customer Focus: Strong customer orientation with the ability to build rapport and deliver tailored recommendations.</li><li>
Communication &amp; Influence: Clear verbal communication and persuasive selling skills to drive conversions.</li><li>
Teamwork: Collaborative mindset and willingness to support colleagues to achieve store goals.</li><li>
Organization &amp; Reliability: Dependable, punctual, and able to manage multiple tasks in a fast-paced retail environment.</li><li>
Adaptability: Comfortable working varying schedules including weekends and public holidays as required.</li></ul>
Personal Attributes:<ul><li>
Friendly, approachable, and confident with a professional appearance consistent with brand standards.</li><li>
Detail-oriented with strong numerical accuracy for transactions and inventory tasks.</li><li>
Ethical and trustworthy, maintaining customer confidentiality and following company policies.</li><li>
Eager to learn and grow within the company, open to feedback and continuous improvement.</li></ul>
Join our Jeddah team to help create outstanding shopping experiences, drive sales growth, and represent a dynamic, customer-first brand in the local market.</div>

ممثلة مبيعات -جده I Salesperson - Jeddah

APM Monaco

<div>
 
 
 Who are we?
 
 
 
 Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.
 
 
 
 We are looking for a passionate and dedicated individual to join our Saudi Arabia Riyadh team. Your mission will be to engage clients with exceptional service, helping to build the APM brand by fostering strong relationships with our in-store clients.
 
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 You love APM Monaco
 </li>
 <li>
 Minimum of 2-3 years of working experience in luxury retail / fashion retail
 </li>
 <li>
 Track record of outstanding sales performance
 </li>
 <li>
 Able to manage store operation and visual merchandising independently
 </li>
 <li>
 Fluency in Arabic and English, other languages would be a plus
 </li>
 <li>
 Teamwork spirit and proactive attitude
 </li>
 <li>
 Approachable personality and customer-service oriented
 </li>
 <li>
 Attractive and competitive package is offered
 </li>
 <li>
 Working location: Solitaire Mall
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 
 Why Join APM?
 
 
 <ul>
 <li>
 Global, Dynamic Team: Diverse and energetic workforce
 </li>
 <li>
 Growth Opportunities: We support your professional development
 </li>
 <li>
 Collaborative Culture: Teamwork and open communication
 </li>
 <li>
 Comprehensive Benefits: Medical benefits, paid time off, and generous employee discounts
 
 </li>
 </ul>
 
 
 Don't wait to join APM Monaco team. Apply now!
 
 
</div>

Senior/Sales Associate (Solitaire Mall)

apm monaco

<div>Who are we?
Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.
We are looking for a passionate and dedicated individual to join our Saudi Arabia Riyadh team. Your mission will be to engage clients with exceptional service, helping to build the APM brand by fostering strong relationships with our in-store clients. 
Requirements 
<ul><li>
You love APM Monaco</li><li>
Minimum of 2-3 years of working experience in luxury retail / fashion retail</li><li>
Track record of outstanding sales performance</li><li>
Able to manage store operation and visual merchandising independently</li><li>
Fluency in Arabic and English, other languages would be a plus</li><li>
Teamwork spirit and proactive attitude</li><li>
Approachable personality and customer-service oriented</li><li>
Attractive and competitive package is offered</li><li>
Working location: Solitaire Mall</li></ul> 

Benefits 
Why Join APM?<ul><li>
Global, Dynamic Team: Diverse and energetic workforce</li><li>
Growth Opportunities: We support your professional development</li><li>
Collaborative Culture: Teamwork and open communication</li><li>
Comprehensive Benefits: Medical benefits, paid time off, and generous employee discounts</li></ul>
Don't wait to join APM Monaco team. Apply now!</div>

Explore 435+ Retail sales associate in Riyadh this April. Find roles across top companies and apply now to boost your career.

435 retail sales associate jobs In Riyadh

Sales Associate

Sales Associate

Sales Associate

Electronics Retail Sales Executive / Shop Seller

ممثلة مبيعات -جده I Salesperson - Jeddah

Senior/Sales Associate (Solitaire Mall)

Senior/Sales Associate (Solitaire Mall)