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assistant manager sales operations Jobs in Cairo

assistant manager sales operations

associate manager, sales

associate sales manager

retail sales manager

Soudal

<div>
 
 Soudal is Europe's largest independent producer of mastics, adhesives and PU foams for both the professional and private user. With more than 4600 employees, a turnover of 1.47 billion euros and 32 production sites on 5 continents, this 100% Belgian family business, founded by Vic Swerts, has grown into a global player and expert in chemical building specialties. Driven investments in R&amp;D, a longstanding vision of innovation as well as adaptations to local market needs laid the foundation for outstanding performance.
 
 
 
 
 
 We are seeking a dynamic and results driven
 
 Retail Sales Manager
 
 to lead and expand our retail sales operations
 
 across Egypt
 
 . The ideal candidate will be responsible for developing retail strategies, managing distributor and retail networks, and driving sales growth within the construction chemicals market (adhesives, sealants, PU foam, etc.).
 
 
 
 
 <ul>
 <li>
 Develop and execute retail sales strategies to achieve company targets and expand market share
 </li>
 <li>
 Manage and grow relationships with distributors, retailers, and key accounts
 </li>
 <li>
 Identify new business opportunities and expand the retail network across different regions
 </li>
 <li>
 Monitor market trends, competitors, and customer needs to adapt sales strategies accordingly
 </li>
 <li>
 Lead, coach, and monitor the performance of the retail sales team
 </li>
 <li>
 Ensure proper product positioning and visibility across retail outlets
 </li>
 <li>
 Coordinate with marketing for campaigns, promotions, and product launches
 </li>
 <li>
 Prepare regular sales reports, forecasts, and performance analysis
 </li>
 <li>
 Maintain strong alignment with company standards and global brand positioning
 </li>
 </ul>
 
 
 
 
 
 Profile
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Engineering, or related field
 </li>
 <li>
 Minimum 5&ndash;8 years of experience in retail sales, preferably in construction materials, adhesives, sealants, or related industries
 </li>
 <li>
 Proven track record in managing retail networks and distributors
 </li>
 <li>
 Strong leadership, negotiation, and communication skills
 </li>
 <li>
 Fluent in English (Very Good command is a must)
 </li>
 <li>
 Strong analytical and strategic thinking abilities
 </li>
 <li>
 Ability to work under pressure and meet targets
 </li>
 <li>
 Willingness to travel across Egypt
 </li>
 </ul>
 
 
 
 
 
 We offer
 
 
 <ul>
 <li>
 Opportunity to be part of a global brand &ndash; Soudal Group
 </li>
 <li>
 Dynamic and growth-oriented work environment
 </li>
 <li>
 Competitive salary package + performance-based incentives
 </li>
 </ul>
</div>

Retail Sales Manager

Aujan Coca-Cola Beverages Company (ACCBC)

<div>
 
 
 Job Title:
 
 eCommerce Specialist
 
 
 
 Reports To:
 
 MT Manager
 
 
 
 Business Unit:
 
 Commercial
 
 
 
 Function:
 
 Sales
 
 
 
 Grade: L05
 
 
 
 
 Location:
 
 EGYPT
 
 
 
 
 
 
 Operating Context
 
 
 
 The eCommerce Specialist &ndash; Egypt operates within the NEA Business Unit structure, reporting directly to the MT Manager - Egypt. The role supports the digital acceleration agenda of the Egypt market, ensuring profitable growth across eCommerce and omni-channel platforms.
 
 
 Egypt represents a fast-evolving digital retail landscape characterized by:
 
 <ul>
 <li>
 Rapid growth of online retail channels
 </li>
 <li>
 Increasing competition for digital shelf visibility
 </li>
 <li>
 Strong price sensitivity and promotional intensity
 </li>
 <li>
 Growing importance of digital marketing and data analytics
 </li>
 </ul>
 
 The role requires strong commercial discipline, analytical capability, and hands-on digital execution within an FMCG environment.
 
 
 
 
 
 
 Purpose of the Job
 
 
 
 The eCommerce Specialist is responsible for driving revenue growth, optimizing digital presence, and managing end-to-end performance of key eCommerce accounts in Egypt. The role ensures profitable growth, enhanced online customer experience, strong digital execution, and effective cross-functional collaboration aligned with commercial and governance standards.
 
 
 
 
 
 
 Key Roles and Responsibilities
 
 
 
 
 Business &amp; Revenue Growth
 
 
 <ul>
 <li>
 Drive revenue growth across all assigned eCommerce accounts in Egypt.
 </li>
 <li>
 Support the development and execution of digital sales strategy in line with AOP.
 </li>
 <li>
 Manage account-level P&amp;L, forecasting, and profitability.
 </li>
 <li>
 Monitor performance versus targets and implement corrective actions where needed.
 </li>
 </ul>
 
 
 Account &amp; Portal Management
 
 
 <ul>
 <li>
 Manage end-to-end relationship with assigned online retail partners.
 </li>
 <li>
 Oversee portal operations including product listings, pricing, content accuracy, and promotional activations.
 </li>
 <li>
 Ensure timely execution of trade plans and digital campaigns.
 </li>
 <li>
 Optimize assortment, availability, and digital shelf positioning.
 </li>
 </ul>
 
 
 Digital Marketing &amp; Optimization
 
 
 <ul>
 <li>
 Lead SEO initiatives to enhance product discoverability and conversion.
 </li>
 <li>
 Support digital marketing campaigns to drive traffic and sales.
 </li>
 <li>
 Monitor campaign performance and optimize ROI.
 </li>
 <li>
 Collaborate on CRM, social media, and online brand activation initiatives.
 </li>
 </ul>
 
 
 Customer Experience &amp; Complaint Handling
 
 
 <ul>
 <li>
 Ensure optimized product content, images, and descriptions.
 </li>
 <li>
 Act as primary owner of eCommerce-related complaints across all digital channels.
 </li>
 <li>
 Investigate customer dissatisfaction cases and implement corrective actions.
 </li>
 <li>
 Ensure high standards of customer satisfaction and timely issue resolution.
 </li>
 </ul>
 
 
 Analytics &amp; Reporting
 
 
 <ul>
 <li>
 Analyze sales trends, promotional effectiveness, and customer behavior.
 </li>
 <li>
 Build and maintain dashboards for daily operations and performance tracking.
 </li>
 <li>
 Provide actionable insights and performance reports to management.
 </li>
 </ul>
 
 
 Cross-Functional Collaboration
 
 
 <ul>
 <li>
 Work closely with Sales, Marketing, Supply Chain, and Customer Service teams.
 </li>
 <li>
 Support development of omni-channel and digital growth initiatives.
 </li>
 <li>
 Coordinate product launches and promotional rollouts in digital channels.
 </li>
 </ul>
 
 
 
 
 
 Key Performance Indicators (KPIs)
 
 
 
 Revenue growth versus target in Egypt
 
 
 Achievement of sales forecast and profitability targets
 
 
 Digital marketing ROI and campaign effectiveness
 
 
 Improvement in conversion rate and traffic growth
 
 
 Accuracy of forecasting and reporting
 
 
 Digital shelf compliance and product availability
 
 
 Complaint resolution time and customer satisfaction
 
 
 Contribution to omni-channel growth strategy
 
 
 
 
 
 
 Travel Requirements
 
 
 
 Minimal travel within Egypt (as required).
 
 
 
 
 
 
 
 
 
 Requirements
 
 
 
 
 Experience
 
 
 
 2&ndash;5 years of experience in eCommerce or digital sales roles.
 
 
 Experience within FMCG / Beverage industry preferred.
 
 
 Experience managing online retail accounts and digital marketing initiatives.
 
 
 
 
 
 
 Knowledge
 
 
 
 Strong understanding of eCommerce operations and portal management.
 
 
 Knowledge of SEO, digital marketing, CRM, and performance analytics tools.
 
 
 Understanding of pricing, trade investment, and promotional planning.
 
 
 Fluent in English; Arabic preferred.
 
 
 
 
 
 
 Qualifications
 
 
 
 Bachelor&rsquo;s Degree in Sales, Marketing, Business Administration, or related field
 
 
 OR equivalent professional experience.
 
 
 
 
 
 
 Accountability Indicators
 
 
 
 Achievement of digital revenue and profitability targets
 
 
 Effective management of trade investments and marketing budgets
 
 
 Accurate forecasting and performance reporting
 
 
 Optimized digital presence and product visibility
 
 
 High customer satisfaction standards
 
 
 Compliance with commercial and governance policies
 
 
 
</div>

Ecommerce Specialist

EELAF

<div>
 
 EELAF is a fast-growing B2B distribution company specializing in electrical and low voltage solutions, serving a wide network of retailers, resellers, and project partners across Egypt.
 
 
 Our portfolio includes circuit breakers, conductors, and integrated electrical solutions from leading global brands.
 
 
 Role Overview
 
 We are looking for a
 
 Channel Sales Manager
 
 to lead and expand our retail and reseller network.
 
 
 This is not a desk role &mdash; it requires
 
 strong field presence, relationship ownership, and commercial discipline
 
 .
 
 
 You will be responsible for driving revenue growth through
 
 channel partners
 
 , managing pricing structures, and ensuring strong market coverage.
 
 
 Role Overview
 
 We are looking for a
 
 Channel Sales Manager
 
 to lead and expand our retail and reseller network.
 
 
 This is not a desk role &mdash; it requires
 
 strong field presence, relationship ownership, and commercial discipline
 
 .
 
 
 You will be responsible for driving revenue growth through
 
 channel partners
 
 , managing pricing structures, and ensuring strong market coverage.
 
 
 Key Responsibilities
 <ul>
 <li>
 Develop and manage a
 
 nationwide network of retailers and resellers
 
 </li>
 <li>
 Drive sales growth across
 
 circuit breakers, cables, and LV portfolio
 
 </li>
 <li>
 Build strong, long-term relationships with key accounts and distributors
 </li>
 <li>
 Identify new channel opportunities and expand market coverage
 </li>
 <li>
 Monitor sell-in / sell-out performance across partners
 </li>
 <li>
 Enforce pricing strategy, margins, and credit discipline
 </li>
 <li>
 Coordinate with marketing for promotions and demand generation
 </li>
 <li>
 Track competitor activity and market dynamics
 </li>
 <li>
 Lead negotiations and close high-value deals
 
 </li>
 </ul>
 Requirements
 <ul>
 <li>
 5&ndash;10 years of experience in
 
 electrical / low voltage distribution
 
 </li>
 <li>
 Proven track record in managing
 
 retailers &amp; reseller channels
 
 </li>
 <li>
 Strong understanding of
 
 Egyptian electrical market (traders, wholesalers, key areas)
 
 </li>
 <li>
 Experience with products like:
 </li>
 <li>
 Circuit breakers
 </li>
 <li>
 Cables / conductors
 </li>
 <li>
 Wiring devices / panels (preferred)
 </li>
 <li>
 Strong negotiation and relationship management skills
 </li>
 <li>
 Highly disciplined in reporting and pipeline management
 </li>
 <li>
 Willing to spend significant time in the field
 </li>
 </ul>
</div>

Channel Sales Manager – Electrical & Low Voltage

The HEINEKEN Company

<div>
 
 Sales SHE Manager
 
 
 
 
 Job Purpose
 
 
 
 As the Sales Safety Manager, you will be responsible for driving a strong safety culture within the commercial function by implementing and overseeing health, safety, and environmental (HSE) initiatives. Your primary focus will be to ensure a safe working environment for all employees by conducting risk assessments, delivering safety training, and ensuring compliance with OSHA, NEBOSH, and other relevant regulatory standards. Through proactive monitoring and strategic safety programs, you will play a key role in mitigating risks and fostering a safety-first mindset across the organization.
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Safety Awareness &amp; Culture
 </li>
 <li>
 Foster a culture of safety among Commerce employees through initiatives such as safety campaigns, induction sessions, safety accreditations, and pre-meeting safety briefings.
 </li>
 <li>
 Promote a proactive approach to safety by engaging employees in continuous safety discussions.
 </li>
 <li>
 Safety Training &amp; Compliance
 </li>
 <li>
 Develop and deliver comprehensive safety training programs for Commerce employees and third-party contractors, including induction, initial, ongoing, and refresher training.
 </li>
 <li>
 Ensure all employees adhere to established safety policies and procedures.
 </li>
 <li>
 Develop and conduct safety training for account managers and delivery personnel.
 </li>
 <li>
 Provide defensive driving courses and emergency response training.
 </li>
 <li>
 Promote a proactive safety culture through regular communication and engagement initiatives.
 </li>
 <li>
 Road Safety &amp; Driver Monitoring
 </li>
 <li>
 Ensure full compliance with the Road Safety Program and Policy to minimize transportation risks.
 </li>
 <li>
 Monitor drivers&rsquo; weekly reports via the telematics dashboard to promote safe driving behaviors and address risky driving patterns.
 </li>
 <li>
 Work closely with the Fleet and Sales teams to develop and implement detailed Journey Management Plans for all relevant stakeholders.
 </li>
 <li>
 Monitor account managers&rsquo; driving distances, behaviors, and compliance with safety standards.
 </li>
 <li>
 Implement vehicle safety policies, including proper usage, inspections, and maintenance schedules.
 </li>
 <li>
 Use telematics and GPS tracking to ensure adherence to safe driving practices.
 </li>
 <li>
 Incident Management &amp; Reporting
 </li>
 <li>
 Conduct thorough incident investigations to determine root causes and implement remedial actions.
 </li>
 <li>
 Promptly report safety events on the designated platform and coordinate accident investigations. Ensure all drivers have the necessary licenses, certifications, and compliance with legal requirements.
 </li>
 <li>
 Workplace Safety &amp; Injury Prevention
 </li>
 <li>
 Minimize Lost Time Injuries (LTI) by enforcing strict adherence to safety policies and ensuring safe working conditions.
 </li>
 <li>
 Implement and monitor Manual Handling Procedures to prevent physical injuries.
 </li>
 <li>
 Ensure compliance with warehouse and retail safety standards across Heineken and Distributor locations.
 </li>
 <li>
 Personal Protective Equipment (PPE) Management
 </li>
 <li>
 Oversee the administration and distribution of PPE in sales regions and warehouses as per operational requirements.
 </li>
 <li>
 Conduct routine inspections to ensure employees are equipped with and correctly using PPE.
 </li>
 <li>
 Good Housekeeping (GHK) &amp; 5S Implementation
 </li>
 <li>
 Apply the 5S methodology to maintain workplace organization and cleanliness.
 </li>
 <li>
 Ensure that all internal warehouses adhere to Good Housekeeping (GHK) practices.
 </li>
 <li>
 Risk Assessment &amp; Hazard Prevention
 </li>
 <li>
 Conduct detailed risk assessments to identify potential hazards in retail shops, customer premises.
 </li>
 <li>
 Conduct risk assessments on delivery routes and retail operations to prevent accidents and delays.
 </li>
 <li>
 Develop and implement preventive and recovery measures to mitigate identified risks.
 </li>
 <li>
 Emergency Preparedness &amp; Response
 </li>
 <li>
 Develop and maintain Emergency Response Plans, including evacuation procedures, fire safety protocols, and Medical Emergency Response Plans (MERP).
 </li>
 <li>
 Conduct emergency drills to ensure employee preparedness and compliance with emergency response protocols.
 </li>
 <li>
 Safety Performance Monitoring &amp; Reporting
 </li>
 <li>
 Provide bi-weekly and monthly safety reports, including trend analyses, to relevant stakeholders.
 </li>
 <li>
 Monitor and track safety performance metrics to drive continuous improvement in safety initiatives.
 
 
 </li>
 </ul>
 
 Key Requirements
 
 
 
 <ul>
 <li>
 Education: Bachelor&rsquo;s degree in Occupational Health &amp; Safety, Transportation Management, Business Administration, or a related field.
 </li>
 <li>
 Experience: 5+ years in safety management, fleet safety, transportation safety, or retail logistics safety.
 </li>
 <li>
 Certifications: DOT compliance certification, OSHA, NEBOSH, or other relevant safety certifications preferred.
 </li>
 <li>
 Skills:
 </li>
 <ul>
 <li>
 Strong knowledge of transportation safety regulations and retail delivery logistics.
 </li>
 <li>
 Experience using telematics, GPS tracking, and fleet monitoring systems.
 </li>
 <li>
 Excellent leadership, communication, and problem-solving skills.
 </li>
 <li>
 Ability to train and influence teams to follow safety protocols.
 </li>
 </ul>
 </ul>
 
 #addjob
 
 
 
</div>

Commercial SHE Manager

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 176970
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The Retail Sales Representative role is pivotal in establishing rapport and credibility with customers to assist them in purchasing products from the company's range. The role requires maintaining the company's merchandising standards and ensuring stock availability to achieve sales targets. Success involves exceeding customer expectations by understanding and meeting diverse customer needs, actively seeking sales opportunities, and promoting products effectively.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Operational &amp; Commercial
 
 
 <ul>
 <li>
 Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.
 </li>
 <li>
 Review daily stock levels on all products in the assigned area and recommend orders to the Shopkeeper.
 </li>
 <li>
 Coordinate with the Procurement Executive for information pertaining to stocks in the assigned area.
 </li>
 <li>
 Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.
 </li>
 <li>
 Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.
 </li>
 <li>
 Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.
 </li>
 <li>
 Understand and determine customers' requirements to prepare a pro forma invoice.
 </li>
 <li>
 Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.
 </li>
 <li>
 Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.
 </li>
 <li>
 Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.
 </li>
 <li>
 Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.
 </li>
 <li>
 Maintain a full display of products via merchandising methods as laid down by the company.
 </li>
 <li>
 Be an expert on the product range within HFB.
 </li>
 <li>
 Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.
 </li>
 <li>
 Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the Sales Manager informed of any customer's problems/comments on the product range and/or any gaps in the range.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Proactivity and initiative in sales.
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Problem-solving abilities.
 </li>
 <li>
 Customer focus and service-oriented mindset.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 Secondary Education.
 </li>
 <li>
 Minimum of 3 years in a similar role.
 </li>
 <li>
 Proactivity and sales-driven mindset.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Problem-solving skills.
 </li>
 <li>
 Good command of English language.
 </li>
 <li>
 Good command of Arabic language is preferred.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Group Real Estate
 
 
 
 The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
 
 
 Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
 
 
 AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
 
 
 
 About Al-Futtaim Malls
 
 
 
 Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
 
 
 Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
 
 
 Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
 
 
 For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
 
 
 
 About Al-Futtaim Engineering &amp; Technologies
 
 
 
 Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions.
 
 
 The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.
 
 
 The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.
 
 
 These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.
</div>

Sales Assistant | IKEA | Mall of Arabia

<div>
 
 Job Requisition ID:
 
 175110
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The Retail Sales Representative role is pivotal in establishing rapport and credibility with customers to assist them in purchasing products from the company's range. The role requires maintaining the company's merchandising standards and ensuring stock availability to achieve sales targets. Success factors include exceeding customer expectations, which involves understanding and meeting diverse customer needs, actively seeking sales opportunities, and promoting products effectively.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Operational &amp; Commercial
 
 
 <ul>
 <li>
 Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.
 </li>
 <li>
 Review daily stock levels on all products in the assigned area and recommend orders to the Shopkeeper.
 </li>
 <li>
 Coordinate with the Procurement Executive for information pertaining to stocks in the assigned area.
 </li>
 <li>
 Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.
 </li>
 <li>
 Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.
 </li>
 <li>
 Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.
 </li>
 <li>
 Understand and determine customers' requirements to prepare a pro forma invoice.
 </li>
 <li>
 Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.
 </li>
 <li>
 Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.
 </li>
 <li>
 Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.
 </li>
 <li>
 Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.
 </li>
 <li>
 Maintain a full display of products via merchandising methods as laid down by the company.
 </li>
 <li>
 Be an expert on the product range within HFB.
 </li>
 <li>
 Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.
 </li>
 <li>
 Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the Sales Manager informed of any customer's problems/comments on the product range and/or any gaps in the range.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Proactivity and initiative in sales.
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Problem-solving abilities.
 </li>
 <li>
 Customer focus and service-oriented mindset.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 Secondary Education.
 </li>
 <li>
 Minimum of 3 years in a similar role.
 </li>
 <li>
 Proactivity and sales-driven mindset.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Problem-solving skills.
 </li>
 <li>
 Good command of English language.
 </li>
 <li>
 Good command of Arabic language is preferred.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Group Real Estate
 
 
 
 The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
 
 
 Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
 
 
 AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
 
 
 
 About Al-Futtaim Malls
 
 
 
 Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
 
 
 Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
 
 
 Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
 
 
 For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
 
 
 
 About Al-Futtaim Engineering &amp; Technologies
 
 
 
 Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions.
 
 
 The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.
 
 
 The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.
 
 
 These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.
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Sales Assistant | IKEA | Cairo Festival City

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 Job Requisition ID:
 
 175109
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role:
 
 
 
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 The Retail Sales Representative is responsible for establishing rapport and credibility with customers in order to facilitate the purchase of IKEA's product range. They must maintain merchandising standards and ensure stock availability to achieve sales targets. This role requires going the extra mile to exceed customer expectations and involves conducting sales inspections, communicating with procurement, and taking actions based on customer feedback. Success in this role involves building strong relationships with customers, empowering the team to meet customer needs, recommending sales strategies, and remaining informed about market trends and product updates.
 
 
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 What You Will Do:
 
 
 
 Operational &amp; Commercial
 
 
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 Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.
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 Review daily stock levels on all products in the assigned area and recommend orders to the Shopkeeper.
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 Coordinate with the Procurement Executive for information pertaining to stocks in the assigned area.
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 Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.
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 Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.
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 Develop effective ways of building relationships with customers, thereby establishing trust and confidence.
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 Understand and determine customers&rsquo; requirements to prepare a pro forma invoice.
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 Maintain contact and advise customers on news or recently received items of interest, and follow up on quotations to convert to actual sales.
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 Empower and encourage the team to take immediate action to meet customer needs and give input on how to improve the service provided.
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 Promote the sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve the established sales target.
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 Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, and suggest sales actions.
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 Maintain a full display of products via merchandising methods as laid down by the company.
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 Be an expert on the product range within the Home Furnishing Business.
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 Stay aware of developments in the local market by being attentive to information given by customers, advertising, promotions, and scheduled market visits.
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 Be up to date with changes in the company&rsquo;s product range, such as new items or changes in existing items, and keep the Sales Manager informed of any customer problems/comments or gaps in the range.
 
 
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 Required Skills To Be Successful:
 
 
 
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 Excellent communication and interpersonal skills.
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 Sales-driven with proactive attitude.
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 Strong problem-solving skills.
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 Customer-focused with ability to work in a team.
 
 
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 What Qualifies You For The Role:
 
 
 
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 Secondary Education required.
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 Minimum of 3 years experience in a similar role.
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 Must possess excellent communication and interpersonal skills.
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 Good command of English language required, Arabic preferred.
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 Demonstrated ability to be sales-driven and proactive.
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 Problem-solving skills.
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 Customer focus and teamwork are essential behavioral competencies.
 
 
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 About Al-Futtaim Group Real Estate
 
 
 
 The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
 
 
 Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
 
 
 AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
 
 
 
 About Al-Futtaim Malls
 
 
 
 Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
 
 
 Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
 
 
 Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
 
 
 For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
 
 
 
 About Al-Futtaim Engineering &amp; Technologies
 
 
 
 Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions.
 
 
 The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.
 
 
 The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.
 
 
 These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.
</div>

Sales Representative | IKEA | Cairo Festival City

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