998 follow up counselor, bilingual (spanish)

bilingual member services representative (remote, spanish speaking)

customer service represntative - (japanese) interpreter- full-time

998 follow up counselor, bilingual (spanish) Jobs in Los Angeles

bilingual member services representative (remote, spanish speaking) Jobs in Los Angeles

call center specialist - los angeles, ca Jobs in Los Angeles

call center specialist - los angeles, ca

contact center specialist Jobs in Los Angeles

contact center specialist

customer service represntative - (japanese) interpreter- full-time Jobs in Los Angeles

retail sales specialist bilingual spanish

Spectrum

<div>This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.<div> 
This position is based in the Westlake Ave. Los Angeles, CA Retail Location</div><div></div><div> 
Earn $20.00/hour base pay, with the potential to earn $25.40/hour through commission and incentives. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.</div><div> 
</div><div>Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.</div><div> 
What Our Retail Sales Specialists Enjoy Most About the Role</div><ul><li>
Enhancing the customer experience while meeting sales, service, and operational goals.</li><li>
Identifying sales opportunities and creating ideal customer experiences through product support and education.</li><li>
Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.</li><li>
Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.</li><li>
Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.</li></ul><div>
Working Conditions</div><ul><li>
This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.</li></ul><div> 
Required Qualifications</div><div></div><div> 
Education</div><ul><li>
High School Diploma or equivalent.</li></ul><div>
Skills &amp; Abilities</div><ul><li>
Proficiency in cash handling and accurate payment transactions.</li><li>
High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.</li><li>
Basic math skills.</li><li>
Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.</li><li>
Familiarity with goal- and incentive-based work environments.</li><li>
Strong performance in a fast-paced team environment.</li><li>
Effective communication with employees and customers in person, on the phone and in writing.</li><li>
Highly effective interpersonal skills for building partnerships across the organization.</li><li>
Self-motivated, competitive spirit with a desire to exceed sales goals.</li><li>
Positive and professional demeanor, strong attention to detail and problem-solving skills.</li><li>
Bilingual: Spanish.</li></ul><div>
Preferred Qualifications</div><ul><li>
Knowledge of the latest technology and devices.</li><li>
1-5 years of sales/customer service experience.</li><li>
1-3 years of telecommunications/wireless experience.</li></ul> 
#LI-ATDELEON 
SRL213 2026-71512 2026
 
 
Here, our employees don&rsquo;t just have jobs, they're building careers. That&rsquo;s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. 
 
 
 
A qualified applicant&rsquo;s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. 
 
The base pay for this position generally is between $18.00 and $31.75. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. 
 
In addition, this position has a commission earnings target starting at $11,232. 
 
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet&reg;, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you&rsquo;ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. 
 
Grow Your Career Here We&rsquo;re committed to growing a workforce that reflects the customers and communities we serve &ndash; providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.</div>

Retail Sales Specialist (Bilingual Spanish)

APLA Health

<div>Requisition #: 48849
Status: Full-time, Non-Exempt
Schedule: Monday &ndash; Friday, 8AM &ndash; 5PM
Onsite or Hybrid: Onsite
Bilingual (English/Spanish): Yes: Spanish Assessment required prior to offer.
POSITION SUMMARY:
Under the direction of the Contact Center Manager, the Contact Center Specialist is responsible for handling inbound and outbound calls to and from patients and scheduling medical appointments.
ESSENTIAL DUTIES AND RESPONSIBILITIES:<ul><li>
Handle inbound and outbound patient calls and provide accurate, satisfactory answers to their queries and concerns.</li><li>
Assist patients with understanding the limitations of certain services and assist them in finding a solution to their concerns.
</li><li>Handle all scheduling calls and transfer other calls/patient inquires as appropriate.</li><li>
Schedule patient appointments according to clinic scheduling protocols.</li><li>
Register patients in eClinicalWorks according to clinic protocols.</li><li>
Verifies patients&rsquo; insurance coverage and if patient is out of network, unassigned to APLA Health, or uninsured, refers patient to enrollment team.
</li><li>Protects patients' rights by maintaining strictest confidentiality of personal and financial information; adhering to all HIPAA guidelines/regulations.</li><li>
Maintains patient accounts in eClinicalWorks by obtaining, recording, and updating personal and financial information.</li><li>
Exhibit cultural competency with the LGBTQ+ population, underrepresented and underserved communities, and populations living with/at high risk of contracting HIV.</li><li>
Work with the referral coordinator and/or referring agencies to coordinate patient appointments.</li><li>
Work with the patient engagement and retention specialist to coordinate ED/ER follow up patient appointments.</li><li>
Coordinate auxiliary services to assist patients with barriers to access to healthcare (e.g. interpreter services, transportation).</li><li>
Ensure privacy protocols and regulations (e.g. HIPAA) are followed in order to keep patient protected health information safe and secure.</li><li>
Coordinate with other call center agents to improve customer service.</li><li>
Effectively communicate with clients/patients in English and Spanish as required per aforementioned job duties.</li></ul>
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
On occasion, based on business necessity, staff may be required to work a non-standard schedule.
REQUIREMENTS:
Training and Experience:<ul><li>
High school diploma or GED required.
</li><li>At least two (2) years&rsquo; experience working in a medical office or two (2) years of other customer service experience preferred.
</li><li>Knowledge about insurance plans as well as Medi-cal/Medicare strongly preferred.</li><li>
Bilingual required &ndash; English/Spanish.</li></ul>
Knowledge of:<ul><li>
Basic computer software (Microsoft Office Suite)</li><li>
Call Center operations</li><li>
HIPAA and OSHA guidelines</li><li>
eClinicalWorks or similar electronic health record system</li><li>
Ring Central or similar phone system</li><li>
Managed care eligibility
</li><li>Healthcare insurance plans (Medicaid, Medicare, and private/commercial plans; including dental and/or mental health preferred)</li></ul>
Ability to:<ul><li>
Participate as an effective member of a large service-providing agency</li><li>
Demonstrate non-judgmental and compassionate care towards the LGBTQ+ population, underprivileged and underserved communities, and populations living with/at high risk of contracting HIV</li><li>
Be customer service oriented</li><li>
Possess great active listening skills</li><li>
Strong telephone etiquette
</li><li>Maintain strictest confidentiality of patients</li><li>
Maintain a strict discipline in time management</li><li>
Operate standard office equipment
</li><li>Demonstrate excellent written and verbal communication skills</li><li>
Perform word processing and data entry tasks</li><li>
Meet assigned deadlines
</li><li>Complete assigned tasks with minimal supervision</li><li>
Communicate effectively with patients, staff, peers, and superiors</li></ul>
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Covid Vaccination and booster required or medical/religious exemption.
Equal Opportunity Employer: APLA Health is an Equal Opportunity Employer.</div>

Contact Center Specialist

Ace Barbershop

Front Desk Receptionist (Bilingual &ndash; Spanish Required)We are looking for a reliable, professional Front Desk Receptionist who is fluent in English and Spanish. You will be the first point of contact for clients, providing excellent customer service while managing front desk operations. This role also includes handling money orders&mdash;no experience needed, we will train you.Responsibilities<ul><li>Greet and assist clients in a friendly, professional manner</li><li>Answer phone calls and communicate in both English and Spanish</li><li>Schedule and manage appointments</li><li>Process payments, including money orders (training provided)</li><li>Maintain a clean and organized front desk</li><li>Assist with basic administrative tasks and customer inquiries</li></ul>Requirements<ul><li>Fluent in Spanish and English (required)</li><li>Strong communication and customer service skills</li><li>Organized, dependable, and able to multitask</li><li>Basic computer knowledge</li></ul>Details<ul><li>Full-time / Part-time available</li><li>Competitive pay (based on experience)</li><li>Weekend availability may be required</li></ul>Job Types: Full-time, Part-timePay: From $18.00 per hourWork Location: In person

Front Desk Receptionist

Checkmate Law

About Checkmate LawCheckmate Law, PC is a growing plaintiff-side personal injury, lemon law, and employment law firm serving clients throughout California. Founded on the principle that &quot;Every Move Counts,&quot; we pair aggressive client advocacy with organized, tech-forward case management. We're a small team where your work directly impacts outcomes &mdash; and where there's real room to grow as the firm scales.The RoleWe're looking for a bilingual (English/Spanish) Case Manager to own the pre-litigation lifecycle of our PI cases &mdash; from the day a client signs through treatment completion and demand-readiness. You'll be our clients' primary point of contact and the engine that keeps cases moving forward. This is not a back-office filing role &mdash; you'll be making things happen every day.What You'll Do<ul><li>Manage a caseload of active pre-litigation PI cases from intake through demand preparation</li><li>Serve as the primary point of contact for clients &mdash; providing regular updates, answering questions, and ensuring they feel informed and supported (in English and Spanish)</li><li>Request, track, and organize medical records, billing statements, and lien information from providers</li><li>Coordinate client medical treatment, schedule appointments, and follow up on compliance</li><li>Handle property damage and loss-of-use claims with auto insurance carriers</li><li>Open and manage claims with insurance carriers, health insurers, Medi-Cal, and Medicare as needed</li><li>Maintain organized, up-to-date case files in Filevine (training provided)</li><li>Prepare case files and medical summaries so they're demand-ready when the time comes</li><li>Collaborate with the Managing Attorney on case strategy, treatment timelines, and settlement timing</li><li>Coordinate with the VA support team on document collection and client follow-up</li></ul>What We're Looking For<ul><li>1&ndash;2+ years of experience in a plaintiff personal injury law firm (case manager, legal assistant, or similar role)</li><li>Bilingual fluency in English and Spanish (spoken and written) &mdash; required</li><li>Familiarity with insurance claim processes, medical record requests, and provider coordination</li><li>Strong organizational skills &mdash; you'll be tracking deadlines, treatment timelines, and documents across many cases at once</li><li>Excellent client communication skills with a compassionate, professional demeanor</li><li>Comfort with legal technology (Filevine, e-filing platforms, document management)</li><li>A self-starter mentality &mdash; we need someone who follows up without being asked</li></ul>Pay: $21.00 - $30.00 per hourEducation:<ul><li>High school or equivalent (Preferred)</li></ul>Language:<ul><li>Spanish (Preferred)</li></ul>Work Location: In person

Legal Case Manager

Concorde Education

Location: On-site at a partner school (varies by assignment)
 Schedule: 1–4 hours per week, after school
 Program Length: ~10 weeks
 Start Date: Rolling openings based on school schedules
 Compensation: $50+ per instructional hour (flexible based on experience, program, and commute)
 About the Role
 Concorde Education is seeking a Spanish Instructor to lead engaging after-school programs for students. This role focuses on building foundational Spanish language skills through interactive, communication-based instruction.
 Instructors will guide students through speaking, listening, and vocabulary development while introducing cultural topics in an accessible, age-appropriate way. Programs are designed for beginner-level learners, with flexibility based on grade level and site needs.
 What You’ll Teach
 <ul>
<li>Students will learn introductory Spanish through active participation and real-world communication. Topics may include:</li>
<li>Greetings, introductions, and everyday phrases</li>
<li>Numbers, dates, and basic conversational language</li>
<li>High-frequency vocabulary (school, family, food, hobbies)</li>
<li>Listening and speaking through games, role-play, and dialogue</li>
<li>Basic sentence structure and simple grammar patterns</li>
<li>Cultural topics from Spanish-speaking countries (traditions, food, music, geography)</li>
</ul>
Responsibilities
 <ul>
<li>Lead structured, engaging Spanish language sessions aligned to program goals</li>
<li>Create a positive, inclusive environment that encourages participation</li>
<li>Adapt instruction for different skill levels and confidence levels</li>
<li>Emphasize speaking and listening through interactive activities</li>
<li>Communicate with program staff regarding attendance and session updates</li>
<li>Support a culminating activity or demonstration of student learning (if applicable)</li>
</ul>
Qualifications
 <ul>
<li>Minimum of 60 college credits (completed or in progress)</li>
<li>Proficiency in Spanish (ability to model pronunciation and basic instruction)</li>
<li>Experience working with students (schools, camps, tutoring, or youth programs)</li>
<li>Strong communication and classroom management skills</li>
<li>Reliable, punctual, and professional</li>
</ul>
Who This Role Is Great For
 <ul>
<li>Spanish teachers and education majors</li>
<li>College students studying Spanish or related fields</li>
<li>Bilingual professionals and native speakers</li>
<li>Tutors and instructors who enjoy working with youth</li>
</ul>
About Concorde Education
 Concorde Education partners with schools nationwide to provide engaging after-school programs in STEM, arts, and enrichment topics. We connect instructors with flexible, part-time teaching opportunities that make a meaningful impact on students.

After School Spanish Instructor (Part-Time, Flexible Hours)

Centro Medico MacArthur Park

Job Summary We are seeking a bilingual, highly organized, and detail-oriented Administrative Coordinator to support daily administrative processes, clinic operations, and certain human resources processes. This role is responsible for ensuring smooth communication across departments, coordinating onboarding, maintaining records, and supporting clinic workflows. Must speak Spanish fluently.Responsibilities Administrative Support<ul><li>Perform clerical duties including document preparation, data entry, and copying</li><li>Provide basic IT troubleshooting support (computer, phone, printers) as needed</li><li>Support special projects, including data collection and task coordination</li><li>Follow up with Finance dept on outstanding staff vouchers</li><li>Printing marketing fliers and distribution (weekly and as needed)</li></ul>Clinic Support (OB/GYN &amp; General Practice)<ul><li>Monitor and report certain metrics that will be trained</li><li>Coordinate daily face sheet distribution</li><li>Assist patients with completion of required forms</li></ul>Human Resources &amp; Onboarding<ul><li>Coordinate onboarding for staff</li><li>Prepare and track new hire documentation and onboarding packets</li><li>Set up system access (usernames, passwords, email accounts)</li><li>Ensure all onboarding checklist requirements are completed and documented</li></ul>Credentialing (Licensed Staff)<ul><li>Process credentialing documentation, including applications and required forms</li><li>Coordinate malpractice applications and provider onboarding requirements</li></ul>HR Tracking &amp; Compliance<ul><li>Staff roster (roles, hire dates, training, system access)</li><li>Attendance (vacation, sick time, tardiness, absences)</li></ul>Scheduling &amp; Coverage Coordination<ul><li>Monitor schedules to identify gaps and communicate solutions</li><li>Coordinate staff coverage with supervisors for absences and scheduling needs</li></ul>Qualifications<ul><li>1&ndash;3 years of administrative, HR, or healthcare operations experience preferred</li><li>Spanish speaking</li><li>Strong organizational and multitasking skills</li><li>Excellent attention to detail and follow-through</li><li>Strong communication and coordination skills</li><li>Proficiency in Microsoft Office or Google Workspace</li><li>Experience with EMR systems is a plus</li></ul>Pay: $21.00 - $30.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul>Work Location: In person

Administrator and Administrative Assistant

ComPsych

<div>About ComPsych:
<div>
ComPsychⓇ is the worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential in workplaces across the globe. For over 40 years, we have combined the best in technology with unmatched human expertise to help individuals and their organizations thrive. Our GuidanceResourcesⓇ and AbsenceResourcesⓇ solutions deliver end-to-end mental health, well-being, work-life, health navigation, and absence support to more than 75,000 customers worldwide, touching more than 160 million lives across 200 countries. Visit compsych.com to find out why 40% of the Fortune 500 choose ComPsych for their mental health and absence management needs.</div>
Job Summary:
<div>
As a Louisiana based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities. This individual will report to a Customer Experience Team Lead, and must have strong attention to detail, customer service experience, commitment to quality, and be comfortable working in a structured fast-paced call center environment.</div>
Primary Responsibilities:
<ul><li>Administer and adjust Family Medical Leave Act (FMLA), State, ADA, and company leaves as mandated by state and federal guidelines and in coordination with our customer&rsquo;s policies</li><li>
Handle high volume of incoming calls in a prompt and professional manner</li><li>
Provide efficient and professional follow-up via phone and email to ensure the timely processing of leave requests</li><li>
Communicate clearly and concisely with callers while identifying their needs and educating them on leave concepts and next steps</li><li>
Meet &amp; adhere to attendance and schedule, production and performance metrics, and quality goals</li><li>
Maintain complete and accurate documentation of leaves within our proprietary database</li><li>
Demonstrate respect, sensitivity, confidentiality, and understanding for the caller&rsquo;s circumstance while maintaining professionalism at all times</li><li>
Maintain a positive, empathetic, and professional behavior towards the customers at all times</li><li>
Provide accurate, professional, and timely responses to communications from internal and external clients</li><li>
Prioritize and organize daily responsibilities in order to meet all deadlines</li><li>
Engage in ongoing education and training around laws, policies and service delivery</li><li>
Provide innovative ideas that can support the ongoing growth of the Absence Department</li><li>
Other duties as assigned</li></ul>
Job Qualifications:
<ul><li>Bachelor&rsquo;s Degree preferred, High School Degree or equivalent required</li><li>
1-3 years Customer Service experience required</li><li>
Call Center experience preferred</li><li>
Employee benefits administration and/or FMLA administration a plus</li><li>
Exceptional communication and organization skills, with strong focus on customer service</li><li>
Quick thinking, resourceful, high energy, positive, and professional, with demonstrated multi-tasking and critical thinking skills</li><li>
Computer literate and proficient in Microsoft Office Suite</li><li>
Bilingual Spanish is a plus</li><li>
High-speed internet and a professional workspace that is free from distraction, disruption or outside noise</li></ul>
Benefits and Perks:
<ul><li><ul><li>Full benefits package, including Paid Time Off (PTO), medical, dental, vision, 401(k) with match, robust EAP, wellness program, and much more</li><li>
The pay range for this position is $15.87/hour - $16.35/hour. The pay range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, and scheduled hours.</li></ul><div></div><div> 
EEO</div><div></div><div> 
ComPsych is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, age, genetics, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status and any other characteristic protected by federal, state or local laws. ComPsych Corporation maintains a drug free workplace.</div></li></ul></div>

Absence Customer Experience Specialist - Louisiana

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