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human resources manager

retail store manager

Spectrum

<div><b>This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.</b><div><br>
Are you ready to empower a team to exceed goals, showing a keen interest in their development and professional growth? If so, then a <b>Retail Store Manager</b> position at Spectrum may be right for you.</div><div></div><div><br>
Our Retail Sales team powers more than 700 store locations that serve our communities and customers. We support them by offering state-of-the-art solutions including Spectrum Internet&reg;, mobile, TV and voice.</div><div><br>
As a <b>Retail Store Manager </b>you can expect to inspire your team, sharing your subject-matter expertise while cultivating creativity within an incentive based work environment. Your efforts will positively impact your community by expanding customer access to Spectrum&rsquo;s leading services.</div><div></div><div><b><br>
WHAT OUR RETAIL STORE MANAGERS ENJOY MOST</b></div><ul><li>
Collaborating with peers to build high preforming teams through best practice sharing.</li><li>
Coaching and developing sales reps to reach their personal and professional goals.</li><li>
Ensuring store success by building positive customer relationships while utilizing probing techniques to overcome obstacles.</li><li>
Communicating with customers in a retail setting, delivering a positive company image while exceeding operational metrics.</li></ul><div><br>
</div><div>You will be supported by experienced territory management, a performance-driven culture, training, and career development opportunities. This team is collaborative and actively building each other up and celebrating each-others&rsquo; successes.</div><div><b><br>
WHAT YOU&rsquo;LL BRING TO SPECTRUM</b></div><div><i>
 </i><i>Required Qualifications</i></div><ul><li><b>
Experience: </b>3-5 years of sales and customer service experience<ul><li>
Working inside a retail store environment</li><li>
High level of comfort with personal technology</li></ul></li><li><b>
Technical skills</b>: Intermediate knowledge of software programs, including Excel, Word, and PowerPoint</li><li><b>
Abilities</b>: Lift up to 35 lbs. and stand for prolonged periods of time</li><li><b>
Schedule</b>: Travel and flexibility to support store hours as business needs dictate</li></ul><div></div><div><i><br>
Preferred Qualifications</i></div><ul><li><b>
Education:</b> Bachelor&rsquo;s Degree or equivalent work experience</li><li>
Management experience - 1+ years</li><li>
Telecommunications/wireless experience - 1-3 years</li></ul><br>
#LI-RLW2<br>
SRL402 2026-75583 2026
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Here, our employees don&rsquo;t just have jobs, they're building careers. That&rsquo;s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.<br>
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A qualified applicant&rsquo;s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.<br>
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<b>Get to Know Us </b>Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet&reg;, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you&rsquo;ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.<br>
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<b>Grow Your Career Here </b>We&rsquo;re committed to growing a workforce that reflects the customers and communities we serve &ndash; providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.</div>

Retail Store Manager

Menards

<div><p><b>Make BIG Money at Menards!</b></p>
<ul>
<li><b>Extra $3 per hour on Sat/Sun</b></li>
<li><b>Store Discount</b></li>
<li><b>Profit Sharing</b></li>
<li><b>Exclusive Discounts for gyms, car dealerships, cell phone plans, and more!</b></li>
<li><b>Flexible Scheduling</b></li>
<li><b>Medical Insurance and Dental Plans</b></li>
<li><b>On-the-job training</b></li>
<li><b>Advancement Opportunities</b></li>
<li><b>Promote-From-Within Culture</b></li>
</ul>
<p><b>Start Building your Career with Menards Today!</b></p>
<p>
Are you looking to start an exciting and rewarding career in Retail Management with a growing company? Our Manager Trainee Position is a paid, full-time, hands-on training program designed to develop and prepare you for the world of Menards Management.</p>
<p>
As you progress through the Manager Trainee program, your General Management team, Department Managers, and Store Team Members will work alongside you to develop your understanding of our business and help prepare you to take on a management role in the near future!</p>
<p><b>
Endless Career Advancement Opportunities</b></p>
<p>
Menards success relies on our promote-from-within culture that is filled with home-grown leaders that have completed the Manager Trainee program. Upon completion of the program, you will be eligible to promote to any of our 330+ Store Locations, Corporate Office, Manufacturing Facilities, and Distribution Centers!</p>
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Are you&hellip;.</b></p>
<ul>
<li>Motivated! Have a Passion for Excellence! Innovative! Driven! Goal Orientated!</li>
</ul>
<p><b>Do you have&hellip;</b></p>
<ul>
<li>Outstanding Customer Service skills?</li>
<li>Ability to lead and develop a team?</li>
<li>Leadership experience or a Business-related degree preferred</li>
</ul>
<p><b>If so, start building your career right away! Apply today!</b></p>
<p><b>
We are now hiring with immediate openings and excited to help you begin your Menards career!</b></p></div>

Manager Trainee

SpartanNash

<div><p>As a member of the C&amp;S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family&reg; portfolio of products, to locations in all 50 states.
</p><p></p><p>Our braggingly happy team members &mdash; ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists &mdash; create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company&rsquo;s own brick-and-mortar grocery stores, pharmacies and fuel centers.
</p><p></p><p>Ready to contribute to the success of our food solutions company? Apply now!</p><p></p><p><b>
Location:</b></p>
1711 N Walnut St - Hartford City, Indiana 47348-1359<p></p><p><b><br>
Position Summary:</b></p><div><div><div><div><div><div><p>
This role is responsible to lead the day-to-day activities of the department operations in a retail store, ensuring the associates are trained, the department is fully staffed, operating at company standards and meeting all company goals and key performance indicators.</p></div><p></p><div><p><b><br>
Here&rsquo;s</b><b> what </b><b>you&rsquo;ll</b><b> do:</b></p></div><div><ul><li><p>
Be responsible to order and maintain inventory in your department, while utilizing inventory control procedures to ensure product freshness and quality.</p></li><li><p>
Review and validate received orders for amount, quality, count or weight, condition, and ensure all product is stored in appropriate areas.</p></li><li><p>
Manage a team that completes all stocking, production, and additional tasks to ensure product quality, production planning, accuracy, and date sensitive rotation, as well as ensure all spoiled/damaged products are handled per established guidelines.</p></li><li><p>
Maintain familiarity with all products carried in the department as well as throughout the store.</p></li><li><p>
Know the advertised items, special prices, coupon deals or other features, that apply to the store's sales and rewards programs.</p></li><li><p>
Assure that the weekly and period Flight Plan are communicated and executed to company expectations and timeline.</p></li><li><p>
Follow company policies and timelines using the required tools and software to manage scheduling, according to forecasted guidelines.</p></li><li><p>
Implement and maintain work schedules, labor control, overtime control, and payroll expense for the department.</p></li><li><p>
Implement Our Winning Recipe and model our core values and competencies.</p></li><li><p>
Be responsible for department management including staffing, training, performance management, and career development of associates.</p></li><li><p>
Develop and monitor department goals.</p></li><li><p>
Develop and monitor department forecasts, as required.</p></li><li><p>
Attend and participate in daily huddles, manager meetings, as well as district and company level meetings via phone, online, or in person, as required.</p></li></ul></div></div><div><div><ul><li><p>
Maintain a clean, attractive, and well stocked department, by using structure of the day guidelines, as well as executing &ldquo;Prime Time&rdquo; standards.</p></li><li><p>
Assure that all food safety guidelines and requirements are always followed and maintained throughout the entire store. Take immediate corrective action if not followed.</p></li><li><p>
Assure that all safety guidelines and requirements are always followed and maintained throughout the entire store. Take immediate corrective action if not followed.</p></li><li><p>
Develop and implement a plan that results in meeting company goals and key performance indicators.</p></li><li><p>
Additional responsibilities may be assigned as needed.</p></li></ul></div><p></p><div><p><b><br>
Here&rsquo;s</b><b> what </b><b>you&rsquo;ll</b><b> need:</b></p></div><div><ul><li><p>
High School Graduate (Required) or Equivalent (GED).</p></li><li><p>
Two years of retail experience preferred.</p></li><li><p>
One-year supervisory experience preferred.</p></li><li><p>
Strong written and verbal communication, and bookkeeping skills.</p></li><li><p>
Good organization, prioritization, decision-making, problem solving and conflict management skills.</p></li><li><p>
Strong leadership abilities with capability to work in a hands-on environment.</p></li><li><p>
Good strategic planning and business acumen skills.</p></li><li><p>
Good knowledge of retail store operations; knowledge of retail management systems.</p></li><li><p>
Proficient in Word, Excel and PowerPoint.</p></li><li><p>
Depending on company location, ability to communicate in Spanish is highly desirable.</p></li></ul></div><p></p><div><p><b><br>
Physical Requirements:</b></p><p>
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<br>
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May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment.</p></div></div></div></div></div></div><p>
As part of our <b>People First</b> culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.</p><p></p><p>
SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans.</p><p></p><p>
We are not able to sponsor work visas for this position.</p></div>

Deli/Bakery Manager

Walgreens

<div>Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center &ndash; interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support &ndash; including the latest technology &ndash; to grow their careers and reach their goals.
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Walgreens is proud to invest &amp; champion an &ldquo;earn while you learn&rdquo; Pharmacy Technician Training Program recognized by ASHP &amp; Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career.
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Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician.
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<ul><li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.</li>
<li>Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.</li>
<li>Models and delivers a distinctive and delightful customer experience.</li>
</ul><b>Customer Experience</b>
<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li>
<li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li>
<li>Develops strong relationships with most valuable customers.</li>
</ul><br>
<b>Operations</b>
<ul><li>Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li>
<li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li>
<li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li>
<li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li>
<li>Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.</li>
<li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li>
<li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li>
<li>Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li>
<li>May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.</li>
<li>Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.</li>
<li>Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.</li>
<li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li>
<li>Completes special assignments and other tasks as assigned.</li>
</ul><br>
<b>Training &amp; Personal Development</b>
<ul><li>Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.</li>
<li>Attends training requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li><br>
</ul><br>
<br>
<b>Basic Qualifications</b>
<br>
<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li>
<li>Requires willingness to work flexible schedule, including evening and weekend hours.</li><br>
</ul><br>
<br>
<b>Preferred Qualifications</b>
<br>
<ul><li>Prefer six months of experience in a retail environment.</li>
<li>Prefer to have prior work experience with Walgreens.</li>
<li>Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.</li>
<li>Prefer good computer skills.</li>
<li>Prefer the knowledge of store inventory control.</li>
<li>Prefer PTCB certification.</li>
</ul>We will consider employment of qualified applicants with arrest and conviction records.
<br>
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An Equal Opportunity Employer, including disability/veterans.
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The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits<br>
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<b>Salary Range:</b> $16.5 - $20 / Hourly</div>
<br><div><h2 class="jobSectionHeader"><b>Benefits</b></h2>
<ul><li><h3 class="jobSectionHeader"><b>Health, dental and vision*</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Prescription coverage</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Retirement Savings Plan (401(k))</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Employee discount</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Work &amp; life resources</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Career development programs</b></h3></li>
</ul><ul><li>with a 30-hour work week</li></ul></div>

Pharmacy Technician / Pharm Tech Apprenticeship

Total Wine & More

<p></p><div><h1 class="jobSectionHeader"><b>About the role</b></h1><p></p><p>
As a Cashier, you play an essential role in the customer service experience by providing customers with fast and friendly service. You will process transactions, answer questions, and ensure customers leave feeling positive about their visit. While both part-time and full-time positions generally focus on being a cashier, you may also be assigned as a sales associate or merchandiser/stock associate. Internally, you will be referred to Front End Team Member and report to the store management team.</p><p></p><h1 class="jobSectionHeader"><b>
You will</b></h1><ul><li>
Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product</li><li>
Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services</li><li>
Participate in wine, spirits, and beer training to build product knowledge</li><li>
Maintain knowledge of advertisements, promotions, and loyalty programs</li><li>
Maintain safety and cleanliness standards across the store</li><li>
Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment</li><li>
Complete cross-functional responsibilities and other duties as assigned</li><li>
If this job posting is coded as a seasonal role above, you can expect this position to be short term, no longer than six months, and you will have the option to apply for a non-seasonal role.</li></ul><p></p><h1 class="jobSectionHeader"><b>
You will come with</b></h1><ul><li>
High school diploma or equivalent preferred</li><li>
Passion for best-in-class customer service and team player mindset</li><li>
1-3 years of work experience, 1+ years of experience in a retail setting preferred</li><li>
Familiarity with point-of-sale systems and inventory management software</li><li>
Ability to work a flexible schedule as business requires, including evenings and weekends</li></ul><p></p><h1 class="jobSectionHeader"><b>
Physical requirements (with or without accommodations)</b></h1><ul><li>
Must be 21 years of age or older</li><li>
Walk, bend down repeatedly, and be on feet for 8-10 hours a day</li><li>
Ability to safely lift, load, and handle cases and pallets</li><li>
Climb ladders and lift 50 lbs. overhead and repeatedly</li><li>
May be exposed to various outdoor weather conditions throughout the workday</li></ul><p></p><h1 class="jobSectionHeader"><b>
We offer</b></h1><ul><li>
Paid Time Off (PTO)</li><li>
Generous store discounts</li><li>
Health care plans (medical, prescription, dental, vision)</li><li>
401(k), HSA, FSA, Pre-tax commuter benefits</li><li>
Disability &amp; life insurance coverage</li><li>
Paid parental leave</li><li>
Pet insurance</li><li>
Critical illness and accident insurance</li><li>
Discounted home and auto insurance
</li><li>College tuition assistance</li><li>
Career development &amp; product training</li><li>
Consumer classes</li><li>
&amp; More!</li></ul><p></p><h1 class="jobSectionHeader"><b>
Crafted for you</b></h1><p></p><p>
We recognize our team members are our biggest asset, and we value the critical role each play in contributing to the company&rsquo;s success. It is our commitment to support and provide access to the resources needed to take care of their health and wellbeing. That is why we offer a variety of benefits, tools, and resources to support through our Total Rewards program. To view our full career page, click here: https://careers.totalwine.com/</p><p></p><p><i>
Total Wine &amp; More considers several factors when establishing compensation. Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Estimated salaries determined by third parties have not been validated by Total Wine &amp; More.</i></p><p></p><p><i>
Total Wine &amp; More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine &amp; More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine &amp; More is a Drug Free Workplace.</i></p><p></p><i>
The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. The anticipated close date of this posting is 120 days from the posted date indicated above.</i><p></p><h1 class="jobSectionHeader"><b>
Worker Type:
</b></h1>Regular<p></p><h1 class="jobSectionHeader"><b>
Pay Range:</b></h1>
$15.37 - $21.52 Hourly</div>

Cashier

PNC Financial Services Group

Job Profile
<br><br>
Position Overview
<br>At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Branch Manager within PNC's Retail Branch organization, you will be based in Woodbridge, VA
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PNC is an in-office company that fosters a collaborative and supportive culture where employees can thrive. We encourage candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location.
<br><br>
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
<br><br>
Job Description
<br>Responsible for leading all aspects of branch performance. Drives revenue and customer loyalty through consultative interactions with clients, and solutions that help them achieve financial well being. Creates a differentiated customer experience, making banking easy in an omni channel environment. Collaborates with a broad range of eco-system partners. Accountable for risk management and compliance . Builds a high performing team through the attraction, on-boarding, coaching and development of branch team members.
<br>Utilizes a branded sales process to achieve sales targets and customer loyalty. Grows branch revenue through the acquisition and share-of-wallet growth of consumer and business households and through collaboration with eco-system partners. Drives business banking results primarily through business development and community involvement activities. Coaches to consultative selling to drive results and enable customer financial well-being. Has foundational understanding of balance sheet and income statement.
<br>Manages and coaches to the delivery of a differentiated client experience. Coaches team to confidently engage with customers in technology enabled interactions, providing solutions and advice oriented consultation that improves client financial well-being. Leads effective problem resolution, making banking easy for customers. Connects all of PNC, delivering a seamless customer experience in an omni channel environment.
<br>Drives the employee experience. Responsible for acquiring and retaining talent through effective onboarding, coaching and development. Makes talent development a priority for all branch team members . Ensures employees achieve performance and activity expectations through effective and ongoing performance management. Models PNC values by cultivating and supporting an inclusive workplace.
<br>Manages operational, human capital, reputational and business risk. Exercises leadership, authority and sound decision making to mitigate sales practice risk. Ensures compliance with regulatory guidelines and adherence to established policies and procedures.
<br><br>
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
<br>Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
<br>Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
<br><br>
PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:
<br>Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
<br>Live the Values - Role models our values with transparency and courage.
<br>Enable Change - Takes action to drive change and innovation that will transform our business.
<br>Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
<br>Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.
<br><br>
To learn more about this and other opportunities on our team. Watch this video.
<br><br>
Qualifications
<br><br>
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
<br><br>
Preferred Skills Accountability, Banking, Client Counseling, Customer Experience (CX), Customer Loyalty, Decision Making, People Management, Proactive Behavior, Results-Oriented
<br><br>
Competencies Branch Banking Services, Digital Awareness, Effective Communications, Managing Multiple Priorities, Sales Management
<br><br>
Work Experience Roles at this level typically do not require a university / college degree, but do require related experience or product knowledge to accomplish primary duties. Typically requires 3+ years of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
<br><br>
Education No Degree
<br><br>
Certifications No Required Certification(s)
<br><br>
Licenses Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.
<br><br>
Benefits
<br>PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
<br><br>
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
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To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .
<br><br>
Disability Accommodations Statement
<br><br>
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
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Equal Employment Opportunity (EEO)
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PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
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This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
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California Residents
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Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Branch Manager

Guitar Center

<p></p><div><p><b>KEY RESPONSIBILITIES</b></p>
<p>The Customer Service Advisor position at Guitar Center is an entry level role in our Contact Center for individuals who are passionate about music and excited to begin a career in the music retail industry. In this role, your number one priority is to ensure that every customer feels valued, supported, and completely satisfied with their experience. As a Customer Service Advisor, you will be the first point of contact for customer service. You will help answer questions, provide clear guidance, and support customers as they explore musical instruments and gear. While sales are an important part of the role, understanding customer needs, and creating positive interactions is the primary focus.</p>
<p><b>Customer Engagement</b></p><br>
<ul><li>Serve as the first point of contact for customers and provide friendly, professional support through phone, email cases, and chat.</li>
<li>Own customer experiences by utilizing existing policy and procedure as well as gear knowledge to resolve customer concerns</li>
<li>Use effective and strong communication skills to understand customer needs on a deeper level.
</li><li>Use that gained understanding to partner with the customer and navigate to the most appropriate solution using existing empowerment rights.
</li><li>Delight by building strong connections with customers by aiming for one call resolution and follow-through.</li>
</ul><p><b>Sales and Revenue Support</b></p>
<ul><li>Support sales goals by using strong communication and product knowledge to create positive and helpful customer interactions.</li>
<li>Recommend additional products that fit the customer&rsquo;s interests, focusing on enhancing their overall musical experience and satisfaction.</li>
<li>Execute sales transactions, ensuring accuracy and efficiency.</li>
</ul><p><b>Product Knowledge</b></p>
<ul><li>Build a solid understanding of the musical instruments, gear, and accessories offered at Guitar Center.</li>
<li>Stay informed about new products, promotions, and industry trends so you can share accurate and current information with customers.</li>
<li>Participate in ongoing training and development sessions to strengthen both product knowledge and customer experience skills.</li>
</ul><p><b>Digital Engagement</b></p>
<ul><li>Use digital tools and platforms to communicate with customers and highlight product features and benefits.</li>
<li>Record customer interaction notes accurately in Salesforce and OMS to ensure strong follow up and service.</li>
</ul><p><b>Team Collaboration</b></p>
<ul><li>Partner with other team members to share knowledge, learn from one another, and improve the customer experience.</li>
<li>Take part in team meetings and contribute to a supportive and positive work environment.</li>
</ul><p><b>Professional Experience and Requirements</b></p>
<ul><li>Strong communication skills with the ability to build rapport and create positive connections with customers.</li>
<li>A customer focused mindset with a commitment to delivering excellent service above all else.</li>
<li>Passion for music and a basic understanding of musical instruments and gear.</li>
<li>Ability to learn quickly and stay productive in a fast-paced environment.</li>
<li>Comfortable using computers and digital communication tools.</li>
<li>Education or experience in Music Technology, Audio Production, or Music Business is helpful but not required.</li>
<li>Previous experience in sales, service, or retail, especially within the music industry, is a plus.</li>
</ul><p>Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job&acirc;related requirements</p>
<p>If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1&acirc;818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.</p></div>

Customer Service Advisor

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