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client engagement executive Jobs in Riyadh

client engagement executive

sales & service associate

Hamad M. Al Rugaib & Sons Trading Co.

<div>Job Overview 
We are interested in hiring a dedicated and experienced Sales Associate to join our Sales team. 
As a Sales Associate, you are expected to drive sales in the most efficient way. Your job duties will be to sell products and services offered by the company. You are responsible to assist the customers in providing accurate product knowledge and answering their questions as needed. 
You should be able to handle customer complaints in a professional manner. Your main goal will be to provide excellent customer satisfaction as well as an exceptional customer experience. Maintaining and updating the cash register on a daily basis is a mandatory task for this position. 
In addition to this, you should possess excellent customer service and extraordinary interpersonal skills. Prior experience working as a Sales Associate will be an advantage. You should have amazing verbal and written communication and phenomenal sales skills. If your experience and skills match our criteria for the role of Sales Associate, apply for this job now. We will love to meet you.
Responsibilities
<ul><li>
Greet customers and provide information on the products and services.</li><li>
Maintain the cash register and other financial records.</li><li>
Assist customers throughout the buying process to drive sales.</li><li>
Answer all the queries the customers have regarding the products and services.</li><li>
Achieve monthly sales targets and set organizational goals.</li><li>
Handle inventory levels and restock them as and when required.</li><li>
Work in collaboration with other Sales Representatives.</li><li>
Provide excellent customer satisfaction to increase sales.</li><li>
Manage and supervise the return process of any merchandise.</li><li>
Adhere to compliance in regards to the store functionality and appearance.</li><li>
Manage customer&rsquo;s complaints in an accurate and timely manner.</li><li>
Get involved and plan out promotional activities.</li><li>
Suggest ways and devise strategies to improve sales in an effective manner.</li></ul>
Requirements
<ul><li>
Minimum Qualification: Diploma and above</li><li>
Prior work experience as a Sale Associate, Sales Representatives, Sales Consultant, or a similar role.</li><li>
Demonstrate excellent ability to handle customers in a professional manner.</li><li>
Detailed know-how on the product and services offered.</li><li>
Ability to maintain a positive environment.</li><li>
Extraordinary verbal and written communication skills.</li><li>
Great time management skills.</li><li>
Ability to handle confidential information.</li><li>
Solid organizational and sales skills.</li><li>
Exceptional customer service skills.</li><li>
A charming and presentable personality.</li><li>
Ability to work for long hours and weekends as well.</li><li>
Strong work ethic.</li><li>
A keen eye for detail.</li></ul></div>

Sales Associate

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 
 
 
 Sales Associate | Majid Al Futtaim Lifestyle | Operations
 
 
 
 
 
 
 ROLE PROFILE:
 
 
 
 
 
 <ul>
 <li>
 Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer.
 </li>
 <li>
 Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.
 </li>
 <li>
 Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind.
 </li>
 <li>
 Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.
 </li>
 <li>
 Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.
 </li>
 <li>
 Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.
 </li>
 <li>
 Use Advanced Selling Skills in Order to Better Support the Customer&rsquo;s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom
 </li>
 <li>
 Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS:
 
 
 
 
 
 <ul>
 <li>
 High School Certificate
 </li>
 <li>
 1-2 Years Industry Experience
 </li>
 <li>
 Good Communication Skills
 </li>
 <li>
 Excellent Customer Service
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Rentokil Initial

<div>The Sales Associate inspects the market and sells Rentokil Boecker&reg; services and products through highly dynamic prospecting, solid relationship building, client presentations, proposal pricing and writing, contract negotiation, and efficient marketing tools and activities.
Rentokil Boecker&reg; Sales Consultant is held accountable for the below job responsibilities:<ul>
<li>
Implementing the sales strategy developed by the Sales Manager to attain the monthly sales targets, goals, renewals, and profitability</li>
<li>Identifying potential clients and business opportunities by prospecting the market</li>
<li>Delivering sales presentations for prospects in a professional and effective manner and inform them how they can benefit from having the safest sustainable solution for health, property and the environment through their use of Rentokil Boecker&reg; services</li>
<li>Surveying premises to estimate technical requirements and pricing when needed</li>
<li>Developing ideas and creating offers for target clients using all necessary marketing tools</li>
<li>Presenting new products and services to existing clients and enhancing client relationships through preplanned courtesy calls and visits</li>
<li>Responding to client&rsquo;s needs and following up with all concerned parties on all aspects of their request</li>
<li>Educating clients on the processes that will enable them to gain the most value from Rentokil Boecker&reg; services</li>
<li>Preparing detailed offers, following up till the offer becomes a contract and handling after-sales follow-up</li>
<li>Handling renewals of contracts, when applicable</li>
<li>Communicating effectively new sales and renewals to Operations Department</li>
<li>Handling the client&rsquo;s data accurately and timely on Rentokil Boecker&reg; systems</li>
<li>Documenting and delivering weekly and monthly sales reports</li>
<li>Participating in events and exhibitions to promote company&rsquo;s services</li>
</ul>
Requirements<ul><li>
Bachelor&rsquo;s Degree in Business Administration, Marketing, Agriculture, Food Science or equivalent</li></ul><ul>
<li>Experience of minimum</li>
<li>At least 2 years of experience in Sales and Marketing/B2B selling in relevant markets.</li>
<li>Proficiency in English and Arabic with excellent verbal and written communication skills.</li>
<li>Computer Proficiency: Microsoft Office and CRM</li>
<li>Knowledgeable in reporting and monitoring with remarkable attention to details.</li>
<li>Effective decision making and problem-solving skills.</li>
</ul>Benefits<ul>
<li>Competitive salary</li>
<li>22 vacation days per year</li>
<li>1 ticket to home country</li>
<li>Medical insurance class B</li></ul></div>

Montblanc

<ul>Commercial <li>Riyadh, SA </li><li>Permanent</li></ul>
 <div>Reference code: JR124271
Since MONTBLANC revolutionized writing culture in 1906 with the first spill-proof fountain pen, we have been known for outstanding craftsmanship, highest aesthetics, and innovative solutions. And we keep pushing the boundaries. We combine the best of tradition, technology and design in writing instruments, watches, leather goods, new technologies and selected accessories. With our name and in our emblem, we embody this mission: to implement bold ideas with outstanding craftsmanship and create refined products for people with highest expectations. In doing so, we are at the forefront of technology and design, drawing on the passion of more than 3,000 employees and living a culture that - like our products - inspires people to unleash their potential, to thrive and to achieve. 

<div><div>Main Purpose:
As an Ambassador of Montblanc, the jobholder will be based in a our boutique in Riyadh and will be responsible for selling brand merchandise within the specified standards and enhancing the brand image.<h3 class="jobSectionHeader">
Key Responsibilities :</h3>
Sales:<ul><li>
Undertake direct sales with clients of the brand.</li><li>
Ensure that all sales are processed in accordance with required procedures using the systems provided.</li></ul><h3 class="jobSectionHeader">
Merchandise Display:</h3><ul><li>
Ensure that all merchandise in the boutique is displayed within the brand requirements.</li></ul>
Inventory Control:<ul><li>
Assist with monthly stock takes and the tagging of merchandise.</li><li>
Ensure that all merchandise is controlled at all times and that shrinkage does not occur.</li></ul></div>
After Sales Service:<ul><li>
Assist clients with their returns and queries, ensuring that brand image is enhanced and client expectations are met.</li></ul>
Administration:<ul><li>
Ensure that all cash, receipts, invoices and documentation are handled in accordance with company policies and procedures.</li></ul>
Client Relationship:<ul><li>
Build client database by acquiring new customers as well as enhancing relationships with current clients.</li></ul></div></div>

<div>:الوصف الوظيفي 
نبحث عن أخصائي مبيعات نشيط يركز على خدمة العملاء للانضمام إلى فريق المبيعات لدينا. ستكون مسؤولاً عن بيع منتجات وخدمات الشركة، ومساعدة العملاء في استفساراتهم، وضمان تجربة شراء سلسة ومرضية. 
هدفك الرئيسي هو تحقيق المبيعات مع تقديم خدمة عملاء متميزة، وستكون نقطة الاتصال الأساسية للعملاء لتقديم المعرفة بالمنتجات والتعامل مع الاستفسارات والمساهمة في تحقيق أهداف المبيعات 
<div>
:المسؤوليات الرئيسية 
<ul><li>الترحيب بالعملاء وفهم احتياجاتهم بدقة.</li><li>عرض المنتجات والخدمات والترويج لها وبيعها بفعالية.</li><li>تقديم معلومات دقيقة عن المنتجات والرد على استفسارات العملاء.</li><li>مساعدة العملاء خلال عملية الشراء لتحقيق المبيعات.</li><li>التعامل مع شكاوى العملاء باحترافية ولباقة.</li><li>تحقيق أهداف المبيعات الشهرية أو تجاوزها.</li><li>الحفاظ على مظهر وتنظيم المتجر وفقًا لمعايير الشركة.</li><li>المساهمة بأفكار واستراتيجيات لتحسين المبيعات وتجربة العملاء.</li></ul></div>
<div>
 :المتطلبات 
<ul><li>يشترط أن يكون المتقدم حاصلًا على مؤهل دبلوم كحد أدنى.</li><li>يفضل وجود خبرة سابقة في المبيعات أو التجزئة.</li><li>مهارات تواصل ممتازة (بالعربية والإنجليزية).</li><li>تركيز قوي على خدمة العملاء ومهارات حل المشكلات.</li><li>القدرة على الحفاظ على اللباقة والهدوء في مواقف الضغط.</li><li>مظهر أنيق واحترافي.</li><li>معرفة أساسية بمبادئ البيع وسلوك المستهلك.</li><li>الالتزام بالمواعيد والتنظيم والاعتمادية</li></ul></div></div>

Sales Associate / أخصائي مبيعات

Qiddiya Investment Company

<div>Qiddiya Investment Company is on a mission to redefine entertainment and lifestyle in Saudi Arabia. We are currently seeking an Associate Director - Helpdesk to lead our customer support operations, delivering exceptional service and support to all stakeholders. This role will play a critical part in ensuring that our helpdesk team operates efficiently and effectively, providing timely troubleshooting and solutions for a variety of operational challenges.
The Associate Director - Helpdesk will oversee the daily operations of the helpdesk, ensuring quality assurance and continuous improvement in service delivery. You will manage a team of support personnel, providing them with leadership and guidance as they assist employees and visitors with IT and operational inquiries. Your expertise in service management frameworks will be invaluable in streamlining processes and enhancing user satisfaction.
This role demands excellent communication skills, a customer-centric mindset, and a proactive approach to problem-solving to promote a seamless experience for all users.
Requirements<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Business Administration, or a related field; Master&rsquo;s degree is an advantage.</li>
<li>Minimum 7-10 years of experience in helpdesk or IT service management roles, with at least 3 years in a leadership position.</li>
<li>Proven track record of managing helpdesk operations, focusing on customer service excellence and continuous improvement.</li>
<li>Experience with helpdesk software and ticket systems to track and analyze helpdesk activities.</li>
<li>Strong problem-solving skills with the ability to troubleshoot complex issues and provide timely solutions.</li>
<li>Excellent communication skills, both written and verbal, with a strong ability to interact with diverse stakeholders.</li>
<li>Knowledge of service management frameworks such as ITIL is preferred.</li>
<li>Ability to work under pressure, adapt to changing priorities, and manage multiple tasks simultaneously.</li>
<li>A customer-first mentality with a passion for achieving high levels of user satisfaction.</li>
<li>Demonstrated ability to lead and mentor a team, fostering a collaborative and supportive environment.</li>
</ul>Benefits
Offering a comprehensive compensation and benefits package.</div>

Associate Director - Helpdesk

Zid | زد

<div>
 
 📍
 
 Location:
 
 Riyadh, Saudi Arabia |
 
 Type:
 
 Full-Time
 
 
 
 
 Be the Voice. Solve the Problem. Elevate Every Merchant Experience.
 
 
 
 
 
 
 
 At
 
 Zid
 
 , merchants are at the center of everything we build. From launching their first store to scaling across marketplaces, our mission is to ensure they feel supported, confident, and empowered every step of the way.
 
 
 
 
 
 We&rsquo;re looking for a
 
 Associate, Merchants Care
 
 &mdash; someone who thrives on helping others, resolving issues with speed and empathy, and delivering support experiences that build long-term trust.
 
 
 
 
 
 If you&rsquo;re passionate about service excellence and want to make a real impact in a fast-moving tech environment &mdash; this role is for you.
 
 
 
 
 
 
 What You&rsquo;ll Do:
 
 
 
 
 1- Merchant Communication &amp; Issue Resolution
 
 
 <ul>
 <li>
 Respond promptly to merchant inquiries across products, services, and account-related concerns.
 </li>
 <li>
 Identify root causes, troubleshoot issues, and provide clear, effective solutions.
 </li>
 <li>
 Escalate complex cases when needed while ensuring smooth follow-up and closure.
 </li>
 </ul>
 
 
 
 
 
 2- Product Knowledge &amp; Problem-Solving
 
 
 <ul>
 <li>
 Maintain up-to-date knowledge of Zid&rsquo;s products, tools, and workflows.
 </li>
 <li>
 Apply critical thinking to diagnose platform-related issues and guide merchants confidently.
 </li>
 </ul>
 
 
 
 
 
 3- Documentation &amp; Quality Assurance
 
 
 <ul>
 <li>
 Accurately document all merchant interactions, issues, and resolutions within CRM systems.
 </li>
 <li>
 Ensure communication and responses meet company service and quality standards.
 </li>
 </ul>
 
 
 
 
 
 4- Merchant Education &amp; Feedback
 
 
 <ul>
 <li>
 Educate merchants on best practices and optimal use of Zid&rsquo;s platform.
 </li>
 <li>
 Proactively collect and share feedback to improve service delivery and product enhancements.
 </li>
 </ul>
 
 
 
 
 
 5- Team Collaboration &amp; Adaptability
 
 
 <ul>
 <li>
 Collaborate with Product, Tech, Sales, and Operations teams to resolve cases and improve workflows.
 </li>
 <li>
 Adapt quickly to new tools, processes, and product updates.
 </li>
 </ul>
 
 
 
 
 
 Who We&rsquo;re Looking For?
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 1&ndash;3 years of experience in customer service, merchant support, or call center environments (SaaS, eCommerce, or tech is a plus).
 </li>
 <li>
 Experience handling inbound inquiries, resolving technical or account-related issues.
 </li>
 <li>
 Familiarity with CRM tools and support ticketing systems preferred.
 </li>
 </ul>
 
 
 Skills
 
 
 <ul>
 <li>
 Strong verbal and written communication skills.
 </li>
 <li>
 High empathy and emotional intelligence when handling merchant concerns.
 </li>
 <li>
 Problem-solving mindset with the ability to think critically under pressure.
 </li>
 <li>
 Organized and detail-oriented with accurate documentation skills.
 </li>
 <li>
 Comfortable navigating digital platforms and learning new tools quickly.
 </li>
 </ul>
 
 
 Personal Attributes
 
 
 <ul>
 <li>
 Patient, proactive, and service-driven.
 </li>
 <li>
 Positive team player with strong ownership mentality.
 </li>
 <li>
 Resilient and adaptable in fast-paced environments.
 </li>
 <li>
 Committed to delivering an exceptional merchant experience.
 </li>
 </ul>
 
 
 
 
 🚀
 
 Ready to be the voice that makes a difference?
 
 
 
 If you&rsquo;re driven to support, solve, and elevate experiences &mdash;
 
 apply now and join Zid&rsquo;s journey.
 
 
</div>

Associate, Merchants Care

Explore 481+ Sales & service associate in Riyadh this February. Find roles across top companies and apply now to boost your career.

481 sales & service associate jobs In Riyadh

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Sales Associate

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Sales Associate

Sales Associate / أخصائي مبيعات

Associate Director - Helpdesk

Associate, Merchants Care