sales development representative Jobs in Cairo

sales development representative

sales development representative (sdr) Jobs in Cairo

sales development representative (sdr)

sales specialist

after sales supervisor

associate agent

sales advisor

Concentrix

<div>
 
 Job Title:
 
 
 
 Customer Service - Chat &amp; Email Vacancy
 
 
 
 
 
 
 
 Job Description
 
 
 :Do you thrive on building relationships, problem-solving, and exceeding expectations? Are you passionate about customer satisfaction and driving sales success
 
 
 ?The Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet to sell basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support
 
 
 
 
 
 
 .
 
 Requirements
 
 
 
 :-- GRADs on
 
 
 ly- English level B2 or above is a MU
 
 
 ST- Ready to start immediate
 
 
 ly-Flexible with night &amp; Over night shif
 
 
 
 
 
 
 ts
 
 Benefits
 
 
 
 :-- Transportation Provi
 
 
 ded- Social &amp; Medical insura
 
 
 nce- Immediately Hir
 
 
 ing- Night Shifts Allowa
 
 
 nce- 24/7 Shi
 
 
 fts-Competitive Sal
 
 
 
 
 ary
</div>

Customer Service Representative - Chat and Email

Abou Ghaly Motors

<div>
 
 Job Purpose
 
 
 
 The Senior Sales Consultant at Mercedes-Benz is responsible for delivering an exceptional luxury customer experience while achieving individual and team sales targets. This role demands a consultative approach to selling, in-depth product knowledge, and a passion for the Mercedes-Benz brand. The Senior Sales Consultant will act as a trusted advisor, guiding customers through the entire purchase journey &mdash; from initial consultation to vehicle delivery and after-sales follow-up.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Achieve and exceed monthly and quarterly sales targets in both new and certified pre-owned vehicles
 </li>
 <li>
 Effectively manage the full sales cycle from lead generation and customer qualification to closing the sale
 </li>
 <li>
 Promote and utilize financial services, trade-in programs, and value-added products to support deal closure
 </li>
 <li>
 Deliver a premium, personalized customer experience aligned with the Mercedes-Benz brand values
 </li>
 <li>
 Conduct needs analysis to recommend appropriate models and configurations tailored to each customer
 </li>
 <li>
 Manage test drives, product demonstrations, and showroom walk-arounds professionally and confidently
 </li>
 <li>
 Maintain up-to-date knowledge of the entire Mercedes-Benz model range, including features, specifications, technologies, and pricing
 </li>
 <li>
 Serve as a brand ambassador, confidently representing the image, culture, and standards of Mercedes-Benz at all touchpoints
 </li>
 <li>
 Ensure accurate and timely updates of customer data and activities on the CRM system
 </li>
 <li>
 Follow up on leads generated from showroom traffic, digital channels, events, and referrals
 </li>
 <li>
 Build and nurture a loyal customer base through effective relationship management and follow-up
 </li>
 <li>
 Coordinate with Product Experts, Finance Advisors, and Delivery Teams to ensure seamless customer handover
 </li>
 <li>
 Support junior sales team members through guidance, mentorship, and knowledge sharing
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in business administration, Marketing, or a related field
 </li>
 <li>
 Minimum of 2-4 years of experience in automotive sales, preferably in premium or luxury brands
 </li>
 <li>
 Strong communication, negotiation, and interpersonal skills
 </li>
 <li>
 Proven track record in achieving sales targets and delivering exceptional customer service
 </li>
 <li>
 Fluent in Arabic and English (spoken and written)
 </li>
 <li>
 Proficient in Microsoft Office
 </li>
 <li>
 Professional appearance and behavior
 </li>
 </ul>
</div>

Sales Consultant | Mercedes-Benz

Aujan Coca-Cola Beverages Company (ACCBC)

<div>
 
 
 Job Title:
 
 Sales Supervisor
 
 
 
 Reports To:
 
 Sales Manager
 
 
 
 Business Unit:
 
 ACCBC &ndash; Egypt
 
 
 
 Function:
 
 Sales &amp; Commercial
 
 
 
 Location:
 
 Red Sea, Egypt
 
 
 
 Grade:
 
 TBC
 
 
 
 
 
 
 Job Purpose
 
 
 
 To achieve monthly sales targets across an assigned area in Egypt by leading, developing, and motivating a field sales team, ensuring disciplined daily execution, effective customer engagement, and full compliance with ACCBC sales, credit, collection, and HR policies.
 
 
 
 
 
 
 Operating Context
 
 
 
 The Sales Supervisor operates within ACCBC&rsquo;s Egypt commercial operations, managing a team of sales representatives across an assigned area. The role operates within the following context:
 
 <ul>
 <li>
 
 Field Sales Execution:
 
 The role is accountable for daily sales execution across a defined geographic area, requiring hands-on supervision of sales representatives, outlet-by-outlet performance tracking, and real-time resolution of field challenges.
 </li>
 <li>
 
 Traditional Trade Environment:
 
 Egypt&rsquo;s fragmented traditional trade environment requires consistent route planning, journey plan adherence, and proactive customer relationship management across a high-volume outlet base.
 </li>
 <li>
 
 Policy &amp; Compliance Framework:
 
 All commercial activities must comply with ACCBC&rsquo;s Credit Policy, Collection Policy, Sales Policies, Logistics Policies, Code of Conduct, and HR Policies.
 </li>
 <li>
 
 Egyptian Labour Law Compliance:
 
 The role is governed by Egyptian Labour Law and ACCBC HR Policy for all people management activities including discipline, leave, grievances, and onboarding.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Key Roles and Responsibilities
 
 
 
 
 A. Sales Target Achievement
 
 
 
 &bull; Agree on sales, prices, contracts, and payment terms with customers in line with ACCBC Credit and Collection Policy.
 
 
 &bull; Promote new products and special deals to the assigned customer base, maximising volume and distribution opportunities.
 
 
 &bull; Overcome customer objections through structured negotiation and solution-oriented engagement.
 
 
 &bull; Monitor each sales representative&rsquo;s daily target achievement against plan and take corrective action where required.
 
 
 &bull; Ensure both qualitative and quantitative monthly targets are achieved across the assigned area.
 
 
 
 B. Daily Sales Team Meeting &amp; Planning
 
 
 
 &bull; Open the daily sales team meeting with a review of the previous day&rsquo;s results by sales person, by outlet, and by KPI.
 
 
 &bull; Communicate and agree daily targets by sales person, by outlet, and by KPI.
 
 
 &bull; Discuss and agree the action plan for each sales representative for the day ahead.
 
 
 &bull; Coach and resolve operational challenges raised by the team during the daily briefing.
 
 
 &bull; Secure each team member&rsquo;s commitment to their daily sales targets before deployment.
 
 
 &bull; Check the cleanliness and presentation of team uniforms before the start of the day.
 
 
 &bull; Ensure all team members have their Playbook, completed daily plans, and Journey Plans before leaving.
 
 
 &bull; Motivate the team and reinforce a positive, results-focused energy at the start of each working day.
 
 
 
 C. Reporting &amp; Sales Intelligence
 
 
 
 &bull; Provide regular feedback on sales trends, customer behaviour, and market developments to the Sales Manager.
 
 
 &bull; Complete all reporting requirements accurately and within agreed timelines, including daily sales reports and KPI submissions.
 
 
 &bull; Analyse area performance data and share structured insights with the Sales Manager to support commercial planning.
 
 
 
 D. Responsibilities, Planning &amp; Compliance
 
 
 
 &bull; Develop and apply self-learning to continuously improve personal and team commercial effectiveness.
 
 
 &bull; Demonstrate sound decision-making in field situations and escalate decisions outside authority to the Sales Manager.
 
 
 &bull; Implement and enforce ACCBC compliance standards across all team activities and customer interactions.
 
 
 &bull; Recruit capable team members in line with ACCBC hiring standards and role requirements.
 
 
 &bull; Comply fully with the ACCBC onboarding process for all new team members joining the area.
 
 
 
 E. Continuous Improvement &amp; Team Development
 
 
 
 &bull; Apply root cause analysis (RCA) methodology to resolve recurring performance issues or field challenges.
 
 
 &bull; Conduct regular performance and development reviews with each sales representative, providing structured feedback and coaching.
 
 
 &bull; Develop the capabilities of team members through on-the-job coaching, feedback, and targeted development actions.
 
 
 
 F. Leadership &amp; Team Motivation
 
 
 
 &bull; Build, lead, and develop a highly motivated, results-oriented sales team across the assigned area.
 
 
 &bull; Prepare the team to adapt to market changes, commercial priorities, and business direction shifts.
 
 
 &bull; Recognise and reward individual and team achievements, maintaining high engagement and positive team morale.
 
 
 
 G. People Management &amp; HR Compliance
 
 
 
 &bull; Handle team grievances professionally and in line with ACCBC HR Policy and Egyptian Labour Law.
 
 
 &bull; Apply disciplinary measures as required, following ACCBC HR Policy and Egyptian Labour Law procedures at all times.
 
 
 &bull; Manage team member leave cycles, ensuring operational continuity across the area is maintained.
 
 
 
 
 
 
 Key Performance Indicators (KPIs)
 
 
 
 
 Sales Performance
 
 
 
 &bull; Monthly sales volume and value vs target &ndash; qualitative and quantitative targets achieved
 
 
 &bull; Distribution coverage vs plan across assigned area
 
 
 &bull; New product and promotional deal sell-in rate
 
 
 
 Team Execution
 
 
 
 &bull; Daily meeting conducted and documented &ndash; 100% adherence
 
 
 &bull; Journey plan compliance rate across the sales team
 
 
 &bull; Sales representative daily target achievement rate vs plan
 
 
 
 Reporting &amp; Compliance
 
 
 
 &bull; Daily sales reports submitted on time with zero missing submissions
 
 
 &bull; Zero ACCBC policy or compliance breaches across the team
 
 
 &bull; Onboarding and HR compliance adherence for all new team members
 
 
 
 
 
 
 Required Experience and Qualifications
 
 
 
 
 Minimum Qualifications
 
 
 
 &bull; Bachelor&rsquo;s degree in Commerce, Business Administration, or a related field.
 
 
 &bull; Valid driving licence is required.
 
 
 &bull; Excellent written and verbal English language skills.
 
 
 &bull; Knowledge of Egypt market dynamics and Egyptian Labour Law.
 
 
 
 Minimum Experience
 
 
 
 &bull; Minimum 5 years of sales experience in FMCG, with at least 1 year in a supervisory role.
 
 
 &bull; Demonstrated track record of achieving sales targets in a field sales environment.
 
 
 &bull; Experience in the GCC market is an advantage.
 
 
 
 Knowledge and Skills
 
 
 
 
 Functional Skills:
 
 
 
 &bull; Building Effective Customer Relationships
 
 
 &bull; Operational Excellence in Planning and Delivery
 
 
 &bull; Understanding the Business Internally and Externally
 
 
 &bull; Identifying Winning Sales Opportunities
 
 
 &bull; Understanding Financials (Commercial Financials)
 
 
 &bull; Negotiating Win-Win Solutions
 
 
 &bull; Executing Effective Sales Plans
 
 
 &bull; Outlet Activation
 
 
 &bull; Handling Objections
 
 
 
 ACCBC Behaviours:
 
 
 
 &bull; Customer Focus
 
 
 &bull; Effective Communication
 
 
 &bull; Positive Relationships
 
 
 &bull; Sense of Urgency
 
 
 &bull; Discipline
 
 
 &bull; Accountability
 
 
 &bull; Learning
 
 
 &bull; Agility
 
 
 &bull; Initiative
 
 
 
</div>

Sales Supervisor – (Red Sea)

<div>
 
 We help the world run better
 
 
 
 At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
 
 
 At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
 
 
 In Solution Advisory, we listen and get to know a customer&rsquo;s business. We learn what needs to change and why. We help business leaders ideate and think through what is possible. We help them envision how technology and automation could support their winning strategy. We connect their vision and needs to a solution designed with SAP Cloud applications and technologies.
 
 
 That&rsquo;s where
 
 YOU
 
 come in!
 
 
 
 The Team
 
 
 
 We foster a supportive team environment and work as integral members of SAP account teams which serve our customers. You would be joining one of the most elite Solution Advisory teams in Middle East North. You will work with some of the most innovative technologies in the industry. You will be empowered and supported to do what is right for our customers while expressing your creativity and ingenuity. Our Solution Advisors shine doing what they love to do &ndash; help people, tell stories and connect opportunity to a solution&hellip;with PASSION!
 
 
 
 The Role
 
 
 
 As a Cloud ERP Solution Advisor, your primary focus will be to articulate and demonstrate the value of
 
 SAP S/4HANA
 
 in
 
 Manufacturing, Supply Chain, Asset Management, Sales &amp; Service, and R&amp;D
 
 domains. This Solution Advisor would possess expert-level knowledge of end-to-end operational processes, SAP industry best practices, and the functional depth of S/4HANA LoB solutions (Manufacturing, EAM, Supply Chain Planning, Logistics Execution, Field Service, R&amp;D/PLM). In this role, the Solution Advisor will be asked to learn how these pillars integrate with the full SAP Business Suite framework and showcase the value to both the C Suite and Office the COO.
 
 
 The Solution Advisor interacts with prospective customers through executive meetings, discovery conversations, solution demonstrations, executive presentations, and follow-up discussions. The primary role of the Solution Advisor during an active sales cycle is to gain acceptance from the customer that the SAP solution can solve the customer&rsquo;s problem and is the right choice over the other competitive offerings. During these cycles they may also take on the role of a Solution/Deal Captain. In addition to deal support, a Solution Advisor collaborates with Sales and Industry Value Engineering teams to plan and execute business development strategies using Design Thinking tools and techniques.
 
 
 The Solution Advisor is knowledgeable in industry business processes and adoption of new technologies. Additional value would be derived from having experience with cloud implementation best practice
 
 
 
 What You Bring
 
 
 
 <ul>
 <li>
 Strong presentation and communication skills with executive presence - SAP training on Best Run Demos or Solution Selling preferred
 </li>
 <li>
 SAP product experience or 3-5 years relevant experience in one or more of the following functional areas: Sales Operations, inventory management, procurement, manufacturing, and quality management. (if you are familiar with SAP acronyms: SD, MM, WM, PP, QM..etc.)
 </li>
 <li>
 SAP product experience in Cloud ERP and/or selling into both Corporate and Enterprise customers across industries
 </li>
 <li>
 Experience in core business transformations and ERP implementations
 </li>
 <li>
 Focus on creating compelling storylines and themes for customer interactions
 </li>
 <li>
 Ability to quickly understand customer business goals and ensure they are at the center of recommended solutions
 </li>
 <li>
 Passion and energy in all customer interactions
 </li>
 <li>
 This is a 6-month fixed term contract, with potential of being renewed.
 
 
 </li>
 </ul>
 
 Bring out your best
 
 
 
 SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
 
 
 
 We win with inclusion
 
 
 
 SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
 
 
 SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
 
 
 For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
 
 
 Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
 
 
 Successful candidates might be required to undergo a background verification with an external vendor.
 
 
 
 AI Usage in the Recruitment Process
 
 
 
 For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
 
 
 Please note that any violation of these guidelines may result in disqualification from the hiring process.
 
 
 Requisition ID: 442883 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Limited Full Time | Additional Locations:
 
 
</div>

Cloud ERP Senior Solution Advisor (Temporary Contract)

<div>
 
 Establish&nbsp;and&nbsp;maintain&nbsp;healthy,&nbsp;long-term&nbsp;relationship&nbsp;with&nbsp;customers&nbsp;to&nbsp;generate&nbsp;repeat&nbsp;business&nbsp;and&nbsp;referrals.&nbsp;
 
 
 Discover&nbsp;customer's&nbsp;needs&nbsp;and&nbsp;offer&nbsp;solutions&nbsp;to&nbsp;them&nbsp;through&nbsp;the&nbsp;company's&nbsp;services&nbsp;or&nbsp;vehicles.&nbsp;
 
 
 Share&nbsp;experience&nbsp;and&nbsp;knowledge&nbsp;to&nbsp;help&nbsp;business&nbsp;reach&nbsp;goals&nbsp;and&nbsp;solve&nbsp;problems.&nbsp;&nbsp;
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Convert&nbsp;showroom&nbsp;visitors&nbsp;into&nbsp;customers&nbsp;by&nbsp;greeting&nbsp;them&nbsp;in&nbsp;a&nbsp;welcoming&nbsp;and&nbsp;helpful&nbsp;way&nbsp;and&nbsp;understanding&nbsp;their needs&nbsp;and&nbsp;interests&nbsp;to&nbsp;match&nbsp;them&nbsp;to&nbsp;the&nbsp;most&nbsp;appropriate&nbsp;vehicle.&nbsp;
 </li>
 <li>
 Understand&nbsp;the&nbsp;characteristics,&nbsp;capabilities,&nbsp;and&nbsp;features&nbsp;of&nbsp;all&nbsp;vehicles,&nbsp;and&nbsp;provide&nbsp;the&nbsp;potential&nbsp;customer&nbsp;with&nbsp;detailed&nbsp;information,&nbsp;including&nbsp;comparing&nbsp;different&nbsp;competitive&nbsp;models.&nbsp;
 </li>
 <li>
 Answer&nbsp;customer&nbsp;general&nbsp;and&nbsp;detailed&nbsp;questions&nbsp;about&nbsp;vehicles,&nbsp;financial&nbsp;aspects,&nbsp;warranties&nbsp;and&nbsp;purchase&nbsp;process.&nbsp;&nbsp;
 </li>
 <li>
 Build&nbsp;a&nbsp;rapport&nbsp;with&nbsp;potential&nbsp;customers&nbsp;to&nbsp;improve&nbsp;the&nbsp;possibility&nbsp;of&nbsp;a&nbsp;sale&nbsp;in&nbsp;the&nbsp;future.&nbsp;&nbsp;
 </li>
 <li>
 Help&nbsp;customers&nbsp;become&nbsp;familiar&nbsp;with&nbsp;the&nbsp;vehicles&nbsp;they&nbsp;are&nbsp;interested&nbsp;in&nbsp;by&nbsp;offer&nbsp;test&nbsp;drivers,&nbsp;explain&nbsp;technical&nbsp;details&nbsp;and&nbsp;specific&nbsp;legal&nbsp;and&nbsp;financial&nbsp;requirements.&nbsp;&nbsp;
 </li>
 <li>
 Accompany&nbsp;customers&nbsp;on&nbsp;test&nbsp;drives,&nbsp;collecting&nbsp;licenses&nbsp;and&nbsp;documentation&nbsp;beforehand&nbsp;per&nbsp;best&nbsp;practices&nbsp;
 </li>
 <li>
 Coordinate&nbsp;with&nbsp;the&nbsp;finance&nbsp;department&nbsp;to&nbsp;determine&nbsp;each&nbsp;customer's&nbsp;financing&nbsp;and&nbsp;ownership&nbsp;options.&nbsp;
 </li>
 <li>
 Follows&nbsp;up&nbsp;with&nbsp;prospective&nbsp;customers&nbsp;and&nbsp;existing&nbsp;customers&nbsp;to&nbsp;confirm&nbsp;their&nbsp;satisfaction&nbsp;and&nbsp;generate&nbsp;leads.&nbsp;
 </li>
 <li>
 Establishes&nbsp;personal&nbsp;income&nbsp;goals&nbsp;that&nbsp;are&nbsp;consistent&nbsp;with&nbsp;dealership&nbsp;standards&nbsp;of&nbsp;productivity,&nbsp;and&nbsp;devises&nbsp;a&nbsp;strategy&nbsp;to&nbsp;meet&nbsp;those&nbsp;goals.&nbsp;
 </li>
 <li>
 Assist&nbsp;customers&nbsp;with&nbsp;completing&nbsp;the&nbsp;relevant&nbsp;paperwork&nbsp;required&nbsp;for&nbsp;a&nbsp;successful&nbsp;sale&nbsp;to&nbsp;be&nbsp;processed.&nbsp;
 </li>
 <li>
 Maintain&nbsp;reporting&nbsp;structures&nbsp;and&nbsp;recording&nbsp;sales&nbsp;and&nbsp;inventory&nbsp;on&nbsp;our&nbsp;CRM&nbsp;software.&nbsp;
 </li>
 <li>
 Collaborate&nbsp;with&nbsp;sales&nbsp;team&nbsp;members&nbsp;to&nbsp;reach&nbsp;sales&nbsp;targets.&nbsp;
 </li>
 <li>
 Assist&nbsp;with&nbsp;the&nbsp;setup&nbsp;of&nbsp;the&nbsp;showroom&nbsp;and&nbsp;promotional&nbsp;displays.&nbsp;
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 An&nbsp;associate's&nbsp;degree&nbsp;or&nbsp;high&nbsp;school&nbsp;diploma.
 </li>
 <li>
 1-5 years&nbsp;of&nbsp;experience.&nbsp;
 </li>
 <li>
 A&nbsp;proven&nbsp;track&nbsp;record&nbsp;in&nbsp;motor&nbsp;vehicle&nbsp;sales&nbsp;would&nbsp;be&nbsp;advantageous.&nbsp;&nbsp;
 </li>
 <li>
 Ability&nbsp;to&nbsp;read&nbsp;people&nbsp;effectively.&nbsp;&nbsp;
 </li>
 <li>
 Attention&nbsp;to&nbsp;detail&nbsp;and&nbsp;accuracy&nbsp;
 </li>
 <li>
 A&nbsp;professional&nbsp;appearance&nbsp;and&nbsp;demeanor.&nbsp;&nbsp;
 </li>
 <li>
 Excellent&nbsp;communication&nbsp;and&nbsp;interpersonal&nbsp;skills.&nbsp;&nbsp;
 </li>
 <li>
 Strong&nbsp;customer&nbsp;service&nbsp;and&nbsp;negotiation&nbsp;skills.&nbsp;&nbsp;
 </li>
 <li>
 Basic&nbsp;knowledge&nbsp;of&nbsp;MS&nbsp;Excel.&nbsp;
 </li>
 <li>
 Fluent&nbsp;English&nbsp;verbal&nbsp;and&nbsp;written.&nbsp;
 </li>
 <li>
 Fluent&nbsp;Arabic&nbsp;verbal&nbsp;and&nbsp;written.&nbsp;
 </li>
 </ul>
</div>

Sales Consultant - Geely

<div>
 
 Concentrix is hiring Customer Service Representatives/ Sales Advisors, (B2 English level required). No previous experience needed!
 
 
 
 
 
 📍Location: Cairo or Alexandria
 
 
 
 
 
 
 What we offer:
 
 
 
 &bull; Competitive gross salary: Up to 21K EGP
 
 
 &bull; Attractive packages as well for non-English speakers (French, German, Italian, Spanish, and Portuguese)
 
 
 &bull; Social &amp; medical insurance
 
 
 &bull; 24/7 transportation provided
 
 
 
 
 
 
 Requirements:
 
 
 
 &bull; Bachelor&rsquo;s degree
 
 
 &bull; Flexibility to work on-site
 
 
 &bull; Availability for night &amp; overnight shifts
 
 
 &bull; Immediate joiners preferred
 
 
 
 
</div>

Customer Service Representative

<div>
 
 Job Title
 
 
 
 Customer Service Advisor &ndash; English Speakers - Cairo
 
 
 
 Job Description
 
 
 
 Join Concentrix Today!
 
 
 Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.
 
 
 Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.
 
 
 
 In This Role, You'll
 
 
 
 <ul>
 <li>
 Be the friendly voice of leading brands, delivering high-quality support through phone, email, and chat.
 </li>
 <li>
 Assist customers with inquiries, order processing, troubleshooting, and guidance.
 </li>
 <li>
 Build deep product and service knowledge to deliver confident and accurate support.
 </li>
 <li>
 Handle customer issues with patience, professionalism, and a solution-oriented mindset.
 </li>
 <li>
 Create positive customer experiences through personalized assistance and clear communication.
 </li>
 <li>
 Collaborate within a dynamic and supportive team to achieve shared service and performance goals.
 
 
 </li>
 </ul>
 
 Essential Functions / Core Responsibilities
 
 
 
 <ul>
 <li>
 Ensure service delivery meets contractual Key Performance Indicators (KPIs).
 </li>
 <li>
 Clarify customer requirements using effective probing and decision-support tools.
 </li>
 <li>
 Listen attentively, demonstrate empathy, and build strong customer rapport.
 </li>
 <li>
 Greet customers in a courteous, friendly, and professional manner following agreed procedures.
 </li>
 <li>
 Maintain working knowledge of client products and services.
 </li>
 <li>
 Prepare complete and accurate documentation, including account notations.
 </li>
 <li>
 Participate in initiatives aimed at improving customer satisfaction and business performance.
 </li>
 <li>
 Identify opportunities to offer additional products or services when appropriate.
 
 
 </li>
 </ul>
 
 Candidate Profile
 
 
 
 <ul>
 <li>
 High school diploma required; relevant experience is an advantage.
 </li>
 <li>
 Excellent communication, interpersonal, and customer engagement skills.
 </li>
 <li>
 Comfortable working in a fast-paced, performance-driven environment.
 </li>
 <li>
 Strong multitasking, prioritization, and adaptability skills.
 </li>
 <li>
 Basic computer skills and system navigation capability.
 </li>
 <li>
 Ability to work independently and collaboratively within a team.
 </li>
 <li>
 Detail-oriented, dependable, and professional.
 </li>
 <li>
 Patient, composed, and solution-oriented in all customer interactions.
 </li>
 <li>
 Flexible to work rotating shifts as required.
 </li>
 <li>
 Strong problem-solving and analytical skills with a customer-centric mindset.
 
 
 </li>
 </ul>
 
 Career Framework Role
 
 
 
 Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.
 
 
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive Salary
 </li>
 <li>
 Transportation Provided
 </li>
 <li>
 Medical &amp; Social Insurance
 </li>
 <li>
 Fast track for promotions within 6 months
 </li>
 <li>
 Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)
 </li>
 <li>
 Supportive, inclusive, and growth-focused work environment
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 Program requirements, responsibilities, and expectations may vary based on operational needs and the sectors selected.
 
 
 
 Disclaimer
 
 
 
 The above statements describe the general nature and level of work performed by individuals assigned to this role. They are not an exhaustive list of all responsibilities, duties, or skills.
 
 
 Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.
</div>

Customer Service Advisor – English Speakers - Cairo

Explore 303+ Sales advisor in Cairo this April. Find roles across top companies and apply now to boost your career.