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customer success specialist

sales team leader

Daikin Industries Ltd.

<div><div><div><div><div><div><div>Entity: Daikin Middle East
</div></div></div></div><div><div><div><div>Job Category: Sales
</div></div></div></div><div><div><div><div>Location:
Riyadh, Al Riyadh, SA
</div></div></div></div><div><div><div><div>Job Requisition ID: 2949
</div></div></div></div><div><div><div><div><div>Daikin Middle East &amp; Africa is a subsidiary of Daikin Industries Ltd. and the leading provider of heating, cooling, ventilation, air purification, and refrigeration technology. The company designs, manufactures and brings to market a broad portfolio of equipment, as well as tailor-made solutions for residential, commercial, and industrial purposes in Europe, Middle East, and Africa (EMEA). To date, Daikin EMEA has over 12 000 employees across more than 59 consolidated subsidiaries. It has 12 major manufacturing facilities based in Belgium, the Czech Republic, Germany, Italy, Spain, Turkey, Austria, and the UK. Our aim is to drive sustainable and effective solutions, sparking a good climate for the generations to come. And all this can only be achieved because of our People.</div><div></div><div> 
About the Role</div> 
<div></div>
<div>
The Sales Team Leader &ndash; Industrial Refrigeration is based in Riyadh and is responsible for driving sales and project conversion across the KSA market by delivering optimized refrigeration solutions. In addition to hands-on technical sales responsibilities, the role includes leading, guiding, and supporting a small sales team to ensure consistent performance and capability development.</div> 
<div></div>
<div>
The position focuses on application analysis, system selection, and techno-commercial proposal development aligned with customer requirements. Working closely with sales, execution, and service teams, the role ensures successful project delivery, order conversion, and customer satisfaction. The role also involves identifying new business opportunities, managing key accounts, achieving sales and margin targets, and closing opportunities. A strong technical background, solution-driven sales approach, and team leadership capability are essential to succeed in this role.</div> 
<div></div>
<div>
How You Will Make an Impact</div> 
<div></div>
<ul>
<li>Act as a technical sales specialist for Industrial Refrigeration systems, ensuring customer requirements are translated into optimal engineering solutions.</li>
<li>Analyze customer applications and recommend appropriate refrigeration systems based on cooling capacity, energy efficiency, load calculations, compliance standards, and lifecycle cost.</li>
<li>Prepare and deliver technical presentations, system proposals, and solution demonstrations to consultants, contractors, end users, and key decision-makers.</li>
<li>Provide pre-sales engineering support, including product selection, system configuration, preliminary design input, and technical clarifications.</li>
<li>Support post-sales activities by coordinating with service, execution, and CS teams to resolve technical issues and ensure customer satisfaction.</li>
<li>Identify, develop, and track new refrigeration projects and business opportunities across KSA, converting leads into secured orders and revenue.</li>
<li>Collaborate with account managers and internal stakeholders to develop competitive technical-commercial proposals, tenders, and cost estimates.</li>
<li>Maintain accurate sales forecasts (monthly and annual) and regularly update opportunities and commitments in Salesforce/CRM.</li>
<li>Stay current with industry trends, competitor solutions, and regulatory standards, and provide structured feedback to product and solution teams.</li>
<li>Promote Daikin and affiliated refrigeration brands and turnkey solutions, ensuring alignment with customer applications and project requirements.</li>
<li>Provide technical guidance, during solution development and customer engagements.</li>
<li>Monitor performance, pipeline health, and deal progression, and support corrective actions where required.</li></ul> 
<div></div>
<div>
What You Need to Succeed</div> 
<div></div>
<ul>
<li>Bachelor&rsquo;s degree in Mechanical Engineering or a related engineering discipline.</li>
<li>Minimum 8 years of experience in Industrial Refrigeration sales, preferably within large-scale or project-based environments.</li>
<li>Experience working with Industrial Refrigeration Products and Ammonia systems.</li>
<li>Prior experience leading or mentoring junior sales engineers or team members is an advantage.</li>
<li>Strong understanding of industrial refrigeration systems, applications, and solution-based selling.</li>
<li>Solid knowledge of engineering fundamentals, system costing, and techno-commercial evaluations.</li>
<li>Proven ability to manage customer relationships, influence decision-makers, and negotiate commercial terms effectively.</li>
<li>Experience in Keyaccounts management, and achieving agreed KPIs and sales targets.</li>
<li>Proficiency in order management, CRM usage, forecasting, and performance reporting.</li>
<li>Ability to coordinate closely with operations, execution, and finance teams to ensure timely billing, invoicing, and payment collection.</li>
<li>Strong analytical, presentation, and reporting skills with excellent time management and stakeholder coordination.</li>
<li>Customer-focused mindset with a strong commitment to service excellence, responsiveness, and reliability.</li></ul><div></div><div> 
Good climate starts with people 
Our employees are the beating heart of our company. At Daikin, you get to work in a positive environment backed by trust, creativity and continuous improvement. Together, we create our top-quality solutions by empowering talented teams. You will get plenty of opportunities to learn and grow. We are deeply committed to a diverse and inclusive workplace culture that reflects the communities we serve. Good climate starts with people.</div></div></div></div></div></div></div></div>

Sales Team Leader - Industrial Refrigeration

AL EMPA ARABIA COMPANY

Company : AL EMPA ARABIA COMPANYPosition : Sales SupervisorLocation: SAUDI ARABIAEmployment Type: Full-timeExperience in building materials, timber, or plywood industryExperience Required: 5 yearsJob SummaryThe Sales Supervisor is responsible for leading and motivating a team of sales executives and sales representatives to achieve sales targets and business objectives. This role requires strong leadership, market knowledge of building materials (timber and plywood), and demonstrated ability to develop sales strategies while maintaining customer relationships in the KSA market.Key Responsibilities<ul><li>Team Leadership &amp; Development: Supervise, train, and mentor a team of sales professionals to ensure adherence to company standards and best practices.</li></ul><ul><li>Sales Target Achievement: Set, monitor, and ensure the sales team achieves monthly and quarterly sales targets for timber, plywood, and related products.</li></ul><ul><li>Customer Relationship Management: Build and maintain strong relationships with key customers and ensure high-quality customer service standards.</li></ul><ul><li>Market Analysis: Conduct market research, identify sales opportunities, and develop competitive strategies within the building materials sector in KSA.</li></ul><ul><li>CRM Management: Ensure accurate and timely updates to the CRM system (Zoho CRM) to maintain clean sales pipeline and customer data hygiene.</li></ul><ul><li>Performance Monitoring: Track KPIs, prepare sales reports, and provide regular performance updates to management.</li></ul><ul><li>Territory Management: Oversee the assigned territory, coordinate with team members, and ensure effective coverage of customer base.</li></ul><ul><li>Product Knowledge: Maintain deep knowledge of the product portfolio and stay updated with market trends and competitor activities.</li></ul><ul><li>Compliance: Ensure compliance with company policies, labour laws, and SOPs in all sales operations.</li></ul>Preferred Qualifications<ul><li>Experience in building materials, timber, or plywood industry</li></ul><ul><li>Knowledge of B2B sales processes and distribution channels</li></ul><ul><li>Previous experience in Middle East / GCC markets</li></ul>Work Location: In person

Sales Supervisor - Only Building Materials (plywood and timberwood)

Infinity Lifestyle Trading KSA

About the Role Riyadh is rapidly emerging as a regional hub for modern retail and consumer brands and at Infinity Lifestyle Trading KSA we are building a fast moving commercial organization focused on premium lifestyle products. We are looking for a Senior Sales Manager who can lead revenue growth across multiple channels and help shape the future of our sales strategy. You are not just managing targets you are building scalable sales systems that convert strategy into consistent performance. You will work closely with leadership to expand market reach strengthen key accounts and develop a high performing sales team across the KingdomWhy Work With Us The Environment Our headquarters in Olaya District Riyadh is designed for focus and performance with a professional setting that supports fast decision making and collaboration Growth Focus We are in a strong expansion phase which means your decisions directly impact business outcomes and market positioning Leadership Access You will work closely with senior leadership with direct input into commercial strategy and pricing direction Performance Driven Culture We value results ownership and clarity over bureaucracy allowing you to execute quickly and effectively Market Opportunity The lifestyle and consumer goods sector in Saudi Arabia is expanding rapidly giving you room to build long term impactKey Responsibilities Sales Strategy Execution Lead the development and execution of regional and national sales strategies to achieve revenue and growth targets Key Account Management Build and maintain strong relationships with high value clients distributors and retail partners Team Leadership Manage mentor and develop a growing sales team ensuring consistent performance across all territories Market Expansion Identify new business opportunities channels and partnerships to increase market penetration Revenue Optimization Monitor sales performance analyze market trends and adjust strategies to maximize profitability Cross Functional Collaboration Work closely with marketing supply chain and operations teams to align commercial executionWhat We Are Looking For Experience 6 plus years in sales management with at least 2 years in a senior leadership role handling regional or national accounts Track Record Proven success in meeting or exceeding revenue targets in competitive consumer driven markets Leadership Skills Ability to lead motivate and develop sales teams in a fast paced environment Communication Strong negotiation and stakeholder management skills with the ability to influence decision makers Mindset Highly results driven strategic thinker who can balance short term execution with long term growth planning.Pay: ﷼18,000.00 - ﷼30,000.00 per monthWork Location: In person

Senior Sales Manager

<div>Job Description
Role Purpose
Drive sustainable growth of the Vaccines portfolio in the public sector by leading a high-performing sales team, shaping customer engagement strategies, and ensuring strong execution across national immunization priorities, institutional accounts, and government stakeholders.
Key Responsibilities
1. Business &amp; Sales Leadership
Deliver public sector sales targets (revenue, volume, and market share) in line with business objectives.
Translate business strategy into clear territory plans, KPIs, and execution priorities for the sales team.
Ensure disciplined execution of sales plans with strong performance tracking and accountability mechanisms.
Drive accurate forecasting, demand planning, and financial management (sales, ROI).
2. Team Leadership, Coaching &amp; Capability Building
Build, lead, and sustain a high-performing, diverse sales team aligned with our company's Ways of Working and leadership expectations.
Act as a true coach in the field, dedicating structured time to joint visits, observation, and real-time feedback to elevate individual performance.
Implement individualized development plans for each team member with clear capability goals, timelines, and measurable progress tracking.
Drive excellence in core field capabilities including account planning, stakeholder engagement, strategic selling, and value communication.
Establish a strong performance management culture, ensuring clear objectives, continuous feedback, and differentiated performance outcomes.
Identify high-potential talent and actively build a robust succession pipeline for critical roles within the organization.
Lead regular capability reviews and team performance discussions, using data and insights to identify gaps and implement targeted development interventions.
Foster a culture of ownership, accountability, and growth mindset, enabling team members to take initiative and continuously improve.
Create a learning organization environment by promoting knowledge sharing, best practice exchange, and peer-to-peer coaching across the team.
Ensure strong engagement and retention through recognition, career development opportunities, and a motivating team environment.
3. Public Sector &amp; Stakeholder Engagement
Build and sustain strong partnerships with key public stakeholders (MOH, government institutions, public healthcare providers).
Drive strategic account management across key public customers and vaccination programs.
Support engagement in national immunization initiatives, campaigns, and public health programs.
Ensure alignment with national health priorities and evolving policy landscape.
4. Execution Excellence &amp; Operations
Ensure high-quality execution of all field activities in compliance with company policies and local regulations.
Monitor and optimize field force effectiveness using data, insights, and CRM tools.
Identify risks and implement mitigation plans to ensure continuous business delivery.
Coordinate closely with cross-functional teams (Medical, Market Access, Supply Chain, Marketing).
5. Market &amp; Business Insights
Continuously analyze market dynamics, competitive landscape, and customer insights.
Identify growth opportunities (market expansion, penetration, new accounts, demand generation).
Provide actionable insights to inform strategy, planning, and resource allocation.
6. Cross-Functional Collaboration
Act as the primary interface between Sales and internal stakeholders to ensure aligned execution.
Contribute to integrated brand and customer strategies.
Support launch readiness and execution of new vaccines in the public sector.
Requirements
Bachelor&rsquo;s degree in Pharmacy, Medicine, or Life Sciences.
Minimum 5&ndash;7 years of pharmaceutical experience with a strong track record in sales.
Prior people management experience is preferred.
Experience in vaccines and/or public sector is highly desirable.
Willingness to travel (~50%) across the Kingdom.
High level of integrity and compliance mindset.
This role is open to Saudi nationals only.
Skills &amp; Competencies
Strategic Thinking: Ability to translate strategy into actionable field plans.
Leadership &amp; Coaching: Proven ability to lead, develop, and inspire high-performing teams.
Stakeholder Management: Strong ability to influence across complex public sector ecosystems.
Financial Acumen: Strong understanding of forecasting, budgeting, and performance management.
Execution Excellence: High discipline in delivering results with quality and compliance.
Collaboration: Ability to work cross-functionally and drive alignment.
Communication: Strong verbal and written communication in English and Arabic.
Agility: Ability to thrive in a dynamic, fast-paced environment.
Required Skills:
Adaptability, Customer Relationship Management (CRM), Market Analysis, People Leadership, Pharmaceutical Sales, Product Knowledge, Sales Performance Analysis, Sales Pipeline Management, Sales Reporting, Sales Strategy Development, Strategic Thinking
Preferred Skills:
Current Employees apply HERE
Current Contingent Workers apply HERE
Search Firm Representatives Please Read Carefully 
Merck &amp; Co., Inc., Rahway, NJ, USA, also known as Merck Sharp &amp; Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Regular
Relocation:
VISA Sponsorship:
Travel Requirements:
Flexible Work Arrangements:
Not Applicable
Shift:
Valid Driving License:
Hazardous Material(s):
Job Posting End Date:
06/22/2026<ul><li>A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. 
</li></ul> 
Requisition ID:R401575</div>

National Sales Manager - Vaccines - KSA

Palo Alto Networks

<div><div>Riyadh, Riyadh Region, Saudi Arabia Sales Ref ID: JR-017679</div><div> 
</div><div>Our Mission
At Palo Alto Networks&reg;, we&rsquo;re united by a shared mission&mdash;to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you&rsquo;re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you&rsquo;re in the right place.
Who We Are
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
Job Summary
Your Career Our solutions are best-in-breed and customers need a trusted cybersecurity partner who can create a truly zero-trust-based security architecture. Our customers are looking to us to create critical transformations and our portfolio of solutions will help us do that. As a District Sales Manager, you will lead a team of field sellers and to help formulate and execute a strategy to maximize business growth. You are instrumental in developing and managing your team to generate revenue and achieve individual, team, and organizational quotas. We are looking for a proven first-line sales leader with great energy, leadership, and initiative to drive team performance and revenue growth for our sales team. This role will entail: Deeply understanding your customers&rsquo; needs by doing the research to develop insight into their priorities Bring support to your team by participating in and leading prospect meetings Deep dive into weekly territory pipeline and forecasting activities to coach direct reports on strategies to drive closure Actively engage in territory planning and development, relationship development and opportunity to drive revenue by supporting and assisting your team in closing opportunities Lead a high-performance sales culture that delivers results in bookings, sales development, and forecast accuracy while simultaneously mentoring and developing your team In-depth technical knowledge of our portfolio with the ability to take a holistic approach to help solve our customers' problems Drive and oversee team selling opportunities Holds team and self accountable to achieve challenging goals while maintaining a forward-thinking approach when faced with setbacks Ability to communicate with leaders at all levels, including C-suite and establishes open and trusting relationships Successfully influences others through change management Development of a winning team, including recruiting, hiring and training while upholding our core values.
Qualifications
Your Experience Experience and knowledge of SaaS-based architectures, ideally in a networking and/or security industry Experience with channel and partner sales models Proven leader with the ability to create high performing teams in a rapidly growing sales environment. Year over year track record of successful sales pipeline management and results Highly driven individual with an execution focus and a strong sense of urgency with an entrepreneurial mindset. Track record of consistently delivering revenue numbers and goals while maintaining a focus on team development and growth. Capable of successfully managing significant client escalations and issues Excellent at influencing others, both externally and internally; ability to communicate effectively and build consensus across various functional groups to achieve goals. You're a leader and you know that to get the best results, you also have to be a great team player, building excellent rapport and collaboration with cross-functional teams.
Our Commitment
We&rsquo;re trailblazers that dream big, take risks, and challenge cybersecurity&rsquo;s status quo. It&rsquo;s simple: we can&rsquo;t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship?: Yes</div></div>

District Sales Manager, FSI

Faena

<div>Company Description 
About Faena
Faena creates cultural epicenters&mdash;living stages where art, design, and warm, attentive hospitality convene to craft a feast for the senses. We are a Cultural Embassy that invites guests to seek the extraordinary, shaping worlds that feel profoundly personal, welcoming, and alive.
&ldquo;At Wadi Safar, we are shaping a new world where art, architecture, and nature live in harmony. Guided by a shared respect for culture and craft, this collaboration with Diriyah Company reflects our belief that beauty can elevate everyday life and inspire a new way of living.&rdquo;
&mdash; Alan Faena 
Job Description 
The Role
As Director of Revenue, Faena Wadi Safar &amp; Faena The Red Sea, you will be the strategic architect of revenue optimisation across a world-class ultra-luxury destination cluster.
You will lead the development and execution of a forward-looking, data-led revenue strategy that maximises total commercial performance, strengthens positioning across all segments, and ensures disciplined value creation across multiple luxury assets. Acting as a key commercial leader, you will partner closely with Sales, Marketing, Operations, and Finance to ensure precision in pricing, optimal inventory control, and a consistently high-value guest mix across the cluster.
In this role, you will translate complex market dynamics into actionable commercial strategy&mdash;balancing revenue optimisation with brand integrity, experience excellence, and long-term destination value creation.
What You Will Create
Revenue Strategy &amp; Cluster Commercial Leadership<ul><li>
Define and lead the integrated revenue strategy across Wadi Safar and Faena The Red Sea</li><li>
Drive total revenue optimisation across rooms, suites, ancillary spend, experiences, and emerging luxury revenue streams</li><li>
Provide strategic direction on pricing, positioning, and demand generation aligned with destination and brand vision</li><li>
Partner with senior leadership and ownership to establish revenue targets, KPIs, and long-range commercial performance frameworks</li></ul>
Pricing, Yield &amp; Inventory Optimisation<ul><li>
Lead dynamic pricing, yield management, and revenue optimisation across all channels and segments</li><li>
Optimise inventory allocation across the cluster to maximise ADR, occupancy, and RevPAR while protecting ultra-luxury positioning</li><li>
Continuously analyse demand trends, competitor sets, and booking patterns to inform proactive commercial decisions</li><li>
Ensure strict rate integrity and disciplined pricing governance across all distribution channels</li></ul>
Forecasting, Reporting &amp; Performance Insight<ul><li>
Own end-to-end revenue forecasting, budgeting, and performance tracking across the cluster</li><li>
Deliver clear, insight-led reporting on market trends, booking behaviour, and revenue performance</li><li>
Provide actionable commercial intelligence to senior leadership and ownership to support strategic decision-making</li><li>
Identify risks and opportunities early and adjust strategy dynamically to maximise performance outcomes</li></ul>
Distribution &amp; Channel Management<ul><li>
Oversee integrated distribution strategy across direct, OTA, luxury consortia, wholesale, and strategic partnerships</li><li>
Optimise channel mix to enhance profitability and reduce cost of acquisition</li><li>
Ensure full system alignment across platforms, partners, and commercial infrastructure</li><li>
Strengthen direct booking performance and digital conversion across the destination ecosystem</li></ul>
Commercial Collaboration &amp; Alignment<ul><li>
Work closely with Sales, Marketing, Operations, and Finance to ensure fully aligned cluster-wide commercial strategy</li><li>
Support integrated demand generation initiatives across pre-opening and operational phases</li><li>
Align sales account strategy with revenue objectives and segment performance priorities</li><li>
Ensure financial discipline through accurate budgeting, forecasting, and performance governance</li></ul>
Team Leadership &amp; Capability Building<ul><li>
Build and lead a high-performing cluster revenue team grounded in analytical rigour and commercial agility</li><li>
Foster a culture of accountability, curiosity, and continuous optimisation across all properties</li><li>
Develop and mentor talent to strengthen regional capability and build a future-ready leadership pipeline</li><li>
Embed best-in-class revenue discipline across complex, multi-asset luxury operations</li></ul> 

Qualifications 
Who You Are<ul><li>
A senior commercial revenue leader with extensive experience in ultra-luxury hospitality, destination resorts, or large-scale mixed-use developments.</li><li>
Proven track record of driving total revenue optimisation strategies, including pricing, yield, distribution, and forecasting, within complex and high-value luxury environments&mdash;ideally across pre-opening and operational phases.</li><li>
Deep expertise in revenue management systems, luxury distribution ecosystems, and channel strategy, with a strong understanding of high-end leisure demand, UHNW segmentation, and global booking behaviour.</li><li>
Strategic yet commercially sharp, with the ability to translate market intelligence, data insights, and demand patterns into clear revenue strategies that maximise profitability while protecting brand positioning.</li><li>
A highly analytical and forward-thinking leader, confident in influencing senior stakeholders, partnering across Sales, Marketing, Operations, and Finance, and shaping commercial decisions at ownership level.</li><li>
A strong leader of people, able to build, develop, and inspire high-performing teams, fostering a culture of accountability, precision, and continuous optimisation.</li><li>
Fluent in English; additional languages, particularly Arabic, are a strong advantage.</li></ul> 

Additional Information 
What&rsquo;s in it for you...<ul><li>
Lots of opportunity to progress and switch it up as part of a global family of brands.</li><li>
Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!</li><li>
Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work</li><li>
The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture</li></ul></div>

Cluster Director of Revenue

<div>Company Description 
About Faena
Faena creates cultural epicenters&mdash;living stages where art, design, and warm, attentive hospitality convene to craft a feast for the senses. We are a Cultural Embassy that invites guests to seek the extraordinary, shaping worlds that feel profoundly personal, welcoming, and alive.
&ldquo;At Wadi Safar, we are shaping a new world where art, architecture, and nature live in harmony. Guided by a shared respect for culture and craft, this collaboration with Diriyah Company reflects our belief that beauty can elevate everyday life and inspire a new way of living.&rdquo;
&mdash; Alan Faena 
Job Description 
The Role
As Cluster Marketing &amp; Communications Manager, Faena Wadi Safar &amp; Faena The Red Sea you will be the guardian of brand positioning, storytelling, and market presence across a multi-property ultra-luxury cluster.
You will lead the development and execution of integrated marketing and communications strategies that elevate brand visibility, drive demand, and strengthen the positioning of the destination across global luxury audiences. Acting as a key commercial partner, you will work closely with Sales, Revenue, Operations, and external agencies to ensure all marketing activity is aligned, impactful, and commercially effective.
In this role, you will translate brand vision into compelling narratives and high-impact campaigns&mdash;balancing creativity, commercial intent, and brand integrity across all touchpoints.
What You Will Create
Brand Strategy &amp; Destination Positioning<ul><li>
Define and execute the integrated marketing and communications strategy across the cluster</li><li>
Strengthen and protect brand positioning across all properties, ensuring consistency and alignment with ultra-luxury standards</li><li>
Develop destination storytelling that elevates awareness and desirability in key global markets</li><li>
Translate commercial and brand objectives into clear, impactful marketing plans and campaigns</li></ul>
Integrated Marketing &amp; Campaign Execution<ul><li>
Lead the planning and execution of 360&deg; marketing campaigns across digital, social, PR, and offline channels</li><li>
Ensure alignment of all marketing activity with revenue, sales, and commercial objectives</li><li>
Oversee content development, creative direction, and brand messaging across all platforms</li><li>
Manage seasonal, tactical, and long-lead campaigns to drive demand and brand engagement</li></ul>
Public Relations &amp; Communications<ul><li>
Lead all external communications, media relations, and PR strategy across the cluster</li><li>
Build and maintain strong relationships with key media, influencers, and luxury travel partners</li><li>
Manage press coverage, brand reputation, and crisis communications where required</li><li>
Ensure consistent and compelling brand narrative across all external touchpoints</li></ul>
Digital, Social &amp; Performance Marketing<ul><li>
Oversee digital marketing strategy including website, SEO, CRM, email, and paid media</li><li>
Drive social media strategy to enhance brand engagement and audience growth</li><li>
Optimise digital performance to support direct bookings, lead generation, and brand awareness</li><li>
Collaborate with Revenue and Sales teams to align digital activity with commercial priorities</li></ul>
Commercial &amp; Cross-Functional Collaboration<ul><li>
Work closely with Revenue Management, Sales, and Operations to ensure fully aligned go-to-market strategies</li><li>
Support demand generation initiatives across pre-opening and operational phases</li><li>
Partner with external agencies, creative studios, and media partners to deliver best-in-class output</li><li>
Ensure all marketing activity contributes to broader commercial performance and destination growth</li></ul>
Team Leadership &amp; Capability Building<ul><li>
Lead and develop a high-performing cluster marketing and communications team</li><li>
Foster a culture of creativity, accountability, and excellence in execution</li><li>
Guide internal stakeholders and property teams on brand standards and marketing alignment</li><li>
Continuously evolve marketing capability, tools, and processes to enhance effectiveness and impact</li></ul> 

Qualifications 
Who You Are<ul><li>
A senior marketing and communications leader with extensive experience in ultra-luxury hospitality, destination resorts, or large-scale multi-property luxury clusters.</li><li>
Proven track record of developing and executing integrated marketing and communications strategies that drive brand visibility, commercial performance, and destination desirability across multiple luxury assets. Experienced in both pre-opening and operational environments, with a strong ability to build brands from concept through to market leadership.</li><li>
Deep expertise in luxury brand marketing, digital and performance marketing, PR, media relations, and content strategy, with a strong understanding of UHNW audiences, global luxury travel behaviour, and experience-led positioning.</li><li>
Strategic and commercially minded, with the ability to translate market insights, brand positioning, and commercial objectives into impactful campaigns that drive demand, strengthen brand equity, and support revenue performance.</li><li>
A confident cross-functional leader, experienced in partnering closely with Sales, Revenue, Operations, and external agencies to ensure fully integrated go-to-market strategies across all channels and touchpoints.</li><li>
A strong creative and commercial leader of people, able to build and inspire high-performing marketing teams, foster innovation, and ensure consistency of brand execution across all properties within the cluster.</li><li>
Fluent in English; additional languages, particularly Arabic, are a strong advantage.</li></ul> 

Additional Information 
What&rsquo;s in it for you...<ul><li>
Lots of opportunity to progress and switch it up as part of a global family of brands.</li><li>
Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!</li><li>
Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work</li><li>
The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture</li></ul></div>

Cluster Marketing and Communications Manager (Saudi National)

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