operations agent

security guard

Carnival Cruise Line

<div>The GCS - Security Architecture function is responsible for the development of technical security design specifications, integration specifications, standards, requirements, and implementation of appropriate technology architectures to mitigate risks to Carnival Corp and customer information assets. This position will work with all global brands as a project resource providing guidance and signing off on project implementations, firewall change requests and provide general guidance on Cybersecurity best practices. 
Essential Functions:<ul><li>
Work with brand IT teams and/or Business stakeholders on their projects to ensure that new systems and/or applications meet security best practices, published minimum security requirements, corporate standards, and policies.</li><li>
Provide security architecture and consulting services to business units and IT/OT-Maritime organizations.</li><li>
Research, test and implement security tools to scan, monitor and protect computing and networking environments.</li><li>
Document and transition security tools to security operations teams.</li><li>
Review network designs, applications data flows, system integrations and provide appropriate signoff</li><li>
Create high level network designs for GCS security tools and reference architectures documentation</li><li>
Review system design of existing applications/systems utilizing a common framework to identify potential vulnerabilities and gaps in the system, helping to mitigate cyber risks and protect sensitive data by proactively addressing potential threats before they can be exploited.</li><li>
Build, support and mature GCS security tools and architectural review process</li><li>
Develop hardening standards for networking and computing environments using industry best practices.</li></ul> 
Knowledge, Skills &amp; Abilities:<ul><li>
Scope: Experience in Security Architecture, designing secure systems and architectures that can withstand cyber threats. Ability to communicate Cyber security architecture in non-technical terms to business stakeholders. Understanding of AI related Cybersecurity risks. Understanding of OT (Operational Technology) Cybersecurity risks.</li><li>
Problem solving: Creating, evaluating, and managing security architectures that align with business goals. Translating technical needs for stakeholders to resolve conflicts and gain agreement on solutions that align with Cybersecurity best practices and enterprise Standards and Policies.</li><li>
Impact: Contribute to technical designs that enforce secure, resilient, and compliant technology infrastructures that protect critical data.</li></ul> 
Qualifications:<ul><li>
Bachelor's degree in Cyber Security (Master's degree a plus). Recognized industry Cybersecurity Certifications such as CISSP.</li><li>
Cloud environment (Azure, AWS, GCP) security and design. Application/Web/API/Container Security. Extensive knowledge of Windows, Linux, Network and Cloud Security and Cybersecurity best practices. Understanding of IAM and Least Privileged access models.</li><li>
5+ Cyber Security in Large Enterprise setting</li><li>
Solid understanding of Cybersecurity risks in architectural designs and recommending mitigating controls. Key experience should includes cloud security (Azure/AWS/GCP), identity and access management (IAM), network segmentation, encryption, threat modeling within Enterprise IT and OT environments. Strong communication and strategic leadership skills are vital for aligning security with business goals.</li></ul> 
Travel: Less than 25% with shipboard travel likely
Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. 
This position is classified as &ldquo;in-office.&rdquo; As an in-office role, it requires employees to work from a designated Carnival office in South Florida Monday through Thursday each week. Employees may work from their homes on Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.
Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. 
At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival&rsquo;s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:<ul><li>
Health Benefits:<ul><li>
Cost-effective medical, dental and vision plans</li><li>
Employee Assistance Program and other mental health resources</li><li>
Additional programs include company paid term life insurance and disability coverage</li></ul></li><li>
Financial Benefits:<ul><li>
401(k) plan that includes a company match</li><li>
Employee Stock Purchase plan</li></ul></li><li>
Paid Time Off<ul><li>
Holidays &ndash; All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee&rsquo;s discretion.</li><li>
Vacation Time &ndash; All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.</li><li>
Sick Time &ndash; All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.</li></ul></li><li>
Other Benefits<ul><li>
Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends</li><li>
Personal and professional learning and development resources including tuition reimbursement</li><li>
On-site Fitness center at our Miami campus</li></ul></li></ul> 
#Corp
#LI-Hybrid
#LI-SH1<div>
<div><div><div><div>About Us
Carnival Corporation &amp; plc is the world&rsquo;s largest leisure travel company, our mission to deliver unforgettable happiness to our guest through our diverse portfolio of leading cruise brands and island destinations, including Carnival Cruise Line, Holland America Line, Princess Cruises, and Seabourn in North America and Australia; P&amp;O Cruises and Cunard Line in the United Kingdom; AIDA in Germany; Costa Cruises in Southern Europe. 
 
Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.
<div></div>In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.
<div></div>Carnival Corporation &amp; plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
<div>https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf</div>
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf</div></div></div></div></div></div><div></div>

Architect, Cybersecurity, GCS (Corporate)

Grupo EULEN

<div>ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, but are not limited to: 
<ul>
<li>Supervises the planning, organization, and development of the operation.</li>
<li>Ensures that staff levels are maintained to meet the standards of internal/external service level/quality assurance, and reports to Sr Manager if additional staffing is required.</li>
<li>Manage employee schedules.</li>
<li>Complete and submit a Daily Tour Report on employee attendance, productivity, and daily operations.</li>
<li>Daily inspection of all working areas.</li>
<li>Monitor the safety and security of the operation at all times.</li>
<li>Address performance problems through a corrective action plan and dismissal</li>
<li>Conduct daily briefings with team members to ensure productivity and compliance.</li>
<li>Promote an environment of mutual respect and trust between team members.</li>
<li>Coach and mentor team members in skill development, exceeding customer experience and company culture behaviors, policies, and procedures.</li>
<li>Work in conjunction with other departments to ensure a high level of customer service.</li>
<li>Guarantees the delivery of the service to the airlines/airports in accordance with the contracts and within the agreed budget level.</li>
<li>Guarantees immediate notification to Senior Management and the Director, of the Safety and Compliance Corporation is notified of any audit and current or pending results.</li>
<li>Investigate and report all accidents, incidents, and irregularities, including accidents/incidents related to work, passenger incidents involving employees of Eulen America, and damage to property and/or the passenger,s and complete Incident Reports for an issue, incident, injury of any customer or team member.</li>
<li>Know all Aviation and Operational policies and procedures.</li>
<li>Other duties as assigned.</li>
</ul>
QUALIFICATIONS 
EDUCATION, LICENSE, and/or CERTIFICATION 
<ul>
<li>High school diploma or GED</li>
<li>Valid driver&rsquo;s license</li>
</ul>
EXPERIENCE and/or KNOWLEDGE 
<ul>
<li>Minimum 3+ years in Customer Services experience.</li></ul> 
 
SKILL and/or ABILITIES 
<ul>
<li>Must be able to fluently speak, read, and write in English. Bilingual is a plus.</li>
<li>The ability to work and communicate with all levels of Operations and management.</li>
<li>Should possess a work style and conduct that is approachable and hospitable, while motivated to achieve results.</li>
<li>Knowledge of TSA, CBP, and Aviation procedures and regulatory requirements for baggage security, dangerous goods, and baggage handling procedures.</li>
<li>Must pass a criminal background check as well as a drug screen prior to employment.</li>
<li>Must have schedule flexibility for the weekend, holiday, and night shifts.</li>
<li>Must be able to stand, lift, bend, push, and pull for extended periods of time.</li>
<li>Must be willing to work outside in all types of weather and elevated noise levels within the airport environment</li>
<li>Must be very organized, with strong attention to detail; must stay on top of paperwork</li>
<li>Strong computer skills including Microsoft Office, especially World, and Excel</li></ul> 
 
TRAVEL 
Negligible</div>

Passenger Service Supervisor

Pura Vida Miami

<div>
 
 We are a lifestyle brand!
 
 
 
 
 
 We are on a mission to provide the world with simple, wholesome food and beverage items that fit today's lifestyle, offering an intimate - yet fast and consistent - experience to our customers.
 
 
 
 
 
 We love and take pride in what we do, and we currently offer an exciting opportunity to join a thriving and ever-growing brand in this industry.
 
 
 
 
 
 
 ROLE OVERVIEW:
 
 
 
 We are seeking a strategic and hands-on Director of Information Technology to lead our enterprise IT operations across a large-scale, multi-location restaurant organization. This executive will have direct oversight of the Network Operations Center (NOC), Security Operations Center (SOC), and the Project Management Office (PMO), ensuring seamless technology service delivery, robust cybersecurity posture, and disciplined project execution across all restaurant and corporate locations.
 
 
 
 
 
 The ideal candidate brings deep experience managing 24/7 mission-critical technology environments in the hospitality or restaurant industry, with a strong understanding of point-of-sale ecosystems, network infrastructure at scale, and the unique operational demands of high-volume food service businesses.
 
 
 
 
 
 
 RESPONSIBILITIES:
 
 
 
 
 
 
 
 Strategic IT Leadership
 
 
 <ul>
 <li>
 Define and execute the enterprise IT strategy aligned with business growth objectives, including new restaurant openings, acquisitions, and technology modernization initiatives.
 </li>
 <li>
 Serve as a key member of the senior leadership team, advising on technology investments, digital transformation, and operational efficiency improvements.
 </li>
 <li>
 Develop and manage the annual IT budget, ensuring cost-effective allocation of resources across NOC, SOC, and PMO functions.
 </li>
 <li>
 Establish and maintain vendor relationships, negotiate contracts, and oversee technology procurement across all platforms and services.
 </li>
 </ul>
 
 
 Network Operations Center (NOC)
 
 
 <ul>
 <li>
 Direct the NOC team responsible for monitoring, maintaining, and optimizing network infrastructure across all restaurant and corporate locations.
 </li>
 <li>
 Ensure 99.9%+ uptime for critical restaurant systems including POS terminals, kitchen display systems (KDS), online ordering platforms, and payment processing networks.
 </li>
 <li>
 Oversee WAN/LAN architecture, SD-WAN deployments, wireless access management, and ISP relationships for hundreds of distributed locations.
 </li>
 <li>
 Establish and enforce SLAs for incident response, escalation procedures, and proactive system health monitoring using ITSM platforms.
 </li>
 <li>
 Drive automation and tooling improvements to reduce mean time to resolution (MTTR) and increase first-call resolution rates.
 </li>
 </ul>
 
 
 Security Operations Center (SOC)
 
 
 <ul>
 <li>
 Lead the SOC team in implementing and managing a comprehensive cybersecurity program to protect customer data, payment card information (PCI-DSS compliance), and corporate intellectual property.
 </li>
 <li>
 Oversee threat detection, vulnerability management, incident response, and forensic investigation capabilities.
 </li>
 <li>
 Ensure compliance with PCI-DSS, CCPA, state privacy laws, and any relevant industry regulations across all restaurant operations.
 </li>
 <li>
 Manage SIEM/SOAR platforms, endpoint detection and response (EDR) tools, identity and access management (IAM) systems, and security awareness training programs.
 </li>
 <li>
 Develop and regularly test business continuity and disaster recovery plans for all critical restaurant and corporate IT systems.
 </li>
 </ul>
 
 
 Project Management Office (PMO)
 
 
 <ul>
 <li>
 Build and lead the IT PMO to standardize project delivery methodologies (Agile, Waterfall, Hybrid) across all technology initiatives.
 </li>
 <li>
 Oversee the portfolio of IT projects including POS system deployments and upgrades, infrastructure rollouts for new restaurant openings, cybersecurity initiatives, and enterprise application implementations.
 </li>
 <li>
 Ensure projects are delivered on time, within scope, and on budget with clear executive reporting dashboards and KPI tracking.
 </li>
 <li>
 Champion cross-functional collaboration between IT, restaurant operations, finance, marketing, and supply chain teams.
 </li>
 <li>
 Implement resource management practices to balance capacity across concurrent projects and operational support demands.
 </li>
 </ul>
 
 
 Restaurant Technology &amp; POS Operations
 
 
 <ul>
 <li>
 Oversee the deployment, maintenance, and optimization of restaurant technology platforms including point-of-sale systems, kitchen display systems, online ordering integrations, loyalty programs, and digital menu boards.
 </li>
 <li>
 Serve as the technology partner to restaurant operations leadership, ensuring IT services directly support guest experience, order accuracy, and speed of service.
 </li>
 </ul>
 
 
 REQUIREMENTS:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology, Computer Science, Cybersecurity, or a related field; Master&rsquo;s degree or MBA preferred.
 </li>
 <li>
 10+ years of progressive IT leadership experience, with at least 5 years in a Director- level or senior management role.
 </li>
 <li>
 Demonstrated experience managing NOC, SOC, and/or PMO functions in a multi-site, geographically distributed environment.
 </li>
 <li>
 Strong background in network engineering, cybersecurity operations, and IT project/portfolio management.
 </li>
 <li>
 Deep knowledge of PCI-DSS compliance requirements and experience managing payment security in a retail or restaurant environment.
 </li>
 <li>
 Proven ability to lead, mentor, and develop high-performing technical teams of 20+ staff across multiple disciplines.
 </li>
 <li>
 Experience managing IT budgets of $3M+ and negotiating enterprise-level vendor contracts.
 </li>
 <li>
 Excellent executive communication skills with the ability to translate complex technical concepts for non-technical stakeholders.
 </li>
 </ul>
 
 
 
 
 
 PREFERRED QUALIFICATIONS:
 
 
 <ul>
 <li>
 Toast POS Platform Experience: Hands-on experience deploying, managing, and optimizing Toast POS across multi-unit restaurant operations is highly valued.
 </li>
 <li>
 Familiarity with Toast&rsquo;s hardware ecosystem, API integrations, reporting tools, and third-party marketplace is a significant plus.
 </li>
 <li>
 Experience in the restaurant, hospitality, or food service industry with an understanding of front-of-house and back-of-house technology needs.
 </li>
 <li>
 Certifications such as CISSP, CISM, PMP, ITIL v4, or CCNP are strongly preferred.
 </li>
 <li>
 Experience with cloud platforms (AWS, Azure, GCP) and hybrid infrastructure environments.
 </li>
 <li>
 Familiarity with restaurant technology platforms beyond POS, such as inventory management (MarketMan, BlueCart), scheduling (HotSchedules, 7shifts), and delivery aggregators (DoorDash Drive, Uber Direct).
 </li>
 <li>
 Experience leading digital transformation or technology modernization initiatives in a high-growth environment.
 </li>
 <li>
 Knowledge of AI/ML applications in restaurant operations such as demand forecasting, dynamic pricing, and automated inventory management.
 </li>
 </ul>
 
 
 
 
 
 BENEFITS:
 
 
 <ul>
 <li>
 Health &amp; Wellness &ndash; Medical, Dental &amp; Vision
 </li>
 <li>
 PTO
 </li>
 <li>
 Discounted Meals
 </li>
 <li>
 Growth Opportunities
 </li>
 <li>
 401(k) Plan with Company Match
 </li>
 </ul>
 
 
 
 
 The general nature and level of work being performed by persons assigned to this job classification are contained in this job description. This job description should not be construed as an exhaustive list of all responsibilities, essential job functions, duties, skills required and other job requirements of personnel in this role. All employees may be required to perform duties outside of their normal responsibilities from time to time as needed. Management reserves the right to assign or reassign duties and responsibilities to the job at any time.
 
 
 
 
 
 Pura Vida Miami is proud to be an equal opportunity employer. We are committed to creating a workplace where diversity is celebrated and everyone feels welcome, regardless of race, color, religion, national origin, age, sex, sexual orientation, gender identity or expression, disability, veteran status, or any other legally protected characteristic. We believe that building a team with diverse perspectives and experiences makes us stronger, more creative, and more connected to the communities we serve.
 
 
 
 
 
 
 Agency Disclaimer
 
 
 
 We&rsquo;ve got this covered! At Pura Vida Miami, our Talent Acquisition team leads all hiring efforts internally. We do not accept unsolicited resumes from agencies, we mean it. Any resumes sent our way without a signed agreement in place (including those sent directly to our team or hiring managers) will be considered property of Pura Vida Miami and we won&rsquo;t be responsible for any fees. If you&rsquo;re interested in partnering with us, reach out to our Talent team first. We&rsquo;re happy to connect the right way!
 
 
 
</div>

Director, IT

GRUPO EULEN USA

<div>
 Job Details
 
 
 
 Description
 
 
 
 
 ESSENTIAL DUTIES AND RESPONSIBILITIES
 
 
 include the following, but are not limited to:
 
 
 
 <ul>
 <li>
 Lift and carry cleaning equipment, cleaning trays, and cases of supplies to service the aircraft.
 </li>
 <li>
 In a timely manner, clean passenger seating, vacuum floors, and wipe down tray tables so the aircraft is free of debris.
 </li>
 <li>
 Perform aircraft security inspection to comply with government and Company security requirements.
 </li>
 <li>
 Perform a visual inspection of the aircraft to ensure no items are left onboard the aircraft. Return items left by passengers or crew members to the appropriate authority.
 </li>
 <li>
 Mop galleys of aircraft and dispose of trash in designated dumpsters.
 </li>
 <li>
 Restock magazines, food, beverages, and other supplies on the aircraft.
 </li>
 <li>
 Clean aircraft lavatories and empty waste receptacles.
 </li>
 <li>
 Arrives to work on time and at assigned post to ensure prompt servicing of the aircraft and on time departures.
 </li>
 <li>
 Load supplies onto cabin service truck and return unused supplies to designated area.
 </li>
 <li>
 Ensure the cabin service supply room is kept in an organized and neat manner.
 </li>
 <li>
 Check inventory to ensure there is an adequate supply of items needed to service aircraft.
 </li>
 <li>
 Greet crew members, flight attendants, and passengers in a friendly manner.
 </li>
 <li>
 Other duties as assigned
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 EDUCATION, LICENSE, and/or CERTIFICATION
 
 
 
 <ul>
 <li>
 Must possess at least a high school diploma or equivalent.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Airport or relevant cleaning experience is preferred
 
 
 </li>
 </ul>
 
 SKILL And/or ABILITIES
 
 
 
 <ul>
 <li>
 Must pass a criminal background check as well as a drug screen prior to employment
 </li>
 <li>
 Must have schedule flexibility for the weekend, holiday, and night shifts
 </li>
 <li>
 Must be able to lift up to 70 pounds in confined spaces.
 </li>
 <li>
 Must be able to stand, lift, bend, push, and pull for extended periods of time.
 </li>
 <li>
 Must be willing to work outside in all types of weather and elevated noise levels within the airport environment
 
 
 </li>
 </ul>
 
 TRAVEL
 
 
 
 Negligible
 
 
 
 Physical Activities And Requirements Of This Position
 
 
 
 The physical demands described here are those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This position requires the incumbent to be able to speak and be understood, hear, and comprehend the English language, stand for long periods of time, be able to lift approximately 70 pounds, be able to relocate in the event of an emergency, and have a neat and professional appearance.
 
 
 
 EEOC
 
 
 
 Grupo Eulen is an equal opportunity employer and will consider all applicants without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, and all other protected classes recognized or any other characteristic protected under applicable federal, state, or local law
</div>

Cabin Agent (DL)

Morgan & Morgan, P.A.

<div>
 
 
 At Morgan &amp; Morgan, the work we do matters. For millions of Americans, we&rsquo;re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.
 
 
 
 
 Summary
 
 
 
 We are seeking a Case&nbsp;Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Daily interaction with existing and potential clients, via telephone and in person.
 </li>
 <li>
 Order medical records from providers and communicate with clients and providers during the course of treatment.
 </li>
 <li>
 Obtain documents necessary to support injury and/or liability positions
 </li>
 <li>
 Interact with insurance carriers and healthcare providers to secure records and account balances
 </li>
 <li>
 Work directly with multiple coworkers involved in the management and support of case files
 </li>
 <li>
 Maintain organized case files.
 </li>
 <li>
 Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney
 </li>
 <li>
 Interact with attorneys and present case synopsis when required
 </li>
 <li>
 Manage case files from intake to closing under the direction of an attorney
 </li>
 <li>
 
 Performs other related duties as assigned to meet the needs of the business.
 
 </li>
 </ul>
 
 
 Qualification
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree (preferred)
 </li>
 <li>
 Prior experience as a Personal Injury Case Manager preferred.
 </li>
 <li>
 At least 2 years of working in a legal position or insurance adjuster experience preferred.
 </li>
 <li>
 Ability to be a team player and follow procedures.
 </li>
 <li>
 Proactive interaction with clients, insurance companies and medical providers.
 </li>
 <li>
 Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.
 </li>
 <li>
 Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
 </li>
 <li>
 Strong writing and communication skills along with attention to detail
 </li>
 <li>
 Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.
 </li>
 </ul>
 
 
 
 
 
 This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team.
 
 
 
 
 
 
 
 
 
 Benefits
 
 
 
 
 Morgan &amp; Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff.&nbsp; For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan,&nbsp; paid time off and paid holidays.
 
 
 
 
 Equal Opportunity Statement
 
 
 
 
 Morgan &amp; Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
 
 
 
 
 E-Verify
 
 
 
 
 This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.&nbsp;&nbsp;&nbsp;
 
 
 
 
 Privacy Policy
 
 
 
 
 Here is a link to Morgan &amp; Morgan's privacy policy.
 
 
</div>

Case Manager

Florida International University

<div>About FIU 
Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and MacArthur Genius Fellows. A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university. 
Job Summary 
The Herbert Wertheim College of Medicine is currently seeking an Academic Support &amp; Learning Administrator to join our team of professionals.
Duties include:<ul><li>
Participates in early identification of students exhibiting signs of academic difficulty.</li><li>
Explores students individual learning preferences and works with them to develop active learning and study strategies that are appropriate for their needs and optimizes their learning.</li><li>
Assesses the academic progress of students and assists them in developing individualized study and remediation plans, including timelines. Sets clear expectations for student performance and monitors the continued success of each student.</li><li>
Maintains student records in compliance with Family Educational Rights and Privacy Act (FERPA) and keeps accurate documentation of sessions, meetings, and other communications as appropriate.</li><li>
Collaborates with the Office of Medical Education leadership team on comprehensive plans for teaching students effective study strategies for high stakes exams. (e.g., Step exams, Clerkship exams, and NBME exams).</li><li>
Collaborates with Herbert Wertheim College of Medicine (HWCOM) leadership to ensure appropriate referrals with various university support services such as tutoring, personal counseling and/or mental health services, FIU Disability Resource Center, academic advising, and career advising.</li><li>
Maintains a strong knowledge of the Curriculum Map, Scope, and Sequence of each block and its respective content to support students.</li><li>
Seeks out new and innovative curricula, texts, and technological applications to benefit student learning.</li><li>
Ensures students are aware of learning management tools and resources provided by the college.</li><li>
Meets with the student and educational affairs teams on a regular basis to ensure the continued success of all students.</li><li>
Prepares and presents general programmatic data and remediation information to faculty and OME leadership, as needed to inform potential improvements to the MD curriculum.</li><li>
Collects relevant programmatic data through the monitoring of trends in student needs related to particular blocks, learning objectives, and other content that require enhanced learning techniques.</li><li>
Assists with training and development of peer student tutors.</li><li>
Supports and attends student functions as appropriate (i.e., peer lead tutoring sessions, orientation, graduation, and etc.).</li><li>
Performs other related duties as required or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.</li></ul> 
Minimum Qualifications 
Bachelor's degree and six (6) years of appropriate experience, or Master's degree and four (4) years of experience. 
Desired Qualifications<div> 
Master's degree, preferably with a focus in cognitive and learning skills and adult education.</div><div>
Adept in assessing individual students learning skills and their ability to effectively learn.</div><div>
Significant experience in academic counseling and/or learning support with undergraduate, graduate or medical school student population is preferred.</div>
Excellent interpersonal and communication skills to be able to work collaboratively with students, course directors, faculty and staff, as well as with the medical education. 
Job Category 
Administrative 
Advertised Salary 
$61,000 - $63,000 
Work Schedule 
8:30am - 5:00pm 
Pre-Employment Requirements 
Criminal Background Check 
How To Apply 
Prospective Employee
If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in &quot;My Applications&quot;.
To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.
Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.<ul><li>This posting will close at 12:00 am of the close date.</li></ul> 
Disclosures 
Clery Notice
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/. 
 
To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).
Pay Transparency
Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Notice of Non-Discrimination
FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affirmative Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment decisions, programs, and events without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status. For inquiries regarding non-discrimination, contact FIU's Office of Civil Rights at 305.348.2785 or email ocr@fiu.edu.
Reasonable Accommodation Statement
Should you need an ADA accommodation to participate in a University event, program, or activity or need to request materials in an accessible format, please contact FIU's Office of Civil Rights (OCR) at 305-348-2785 or accommodations@fiu.edu. All requests for ADA accommodation or accessible materials for this event must be submitted to OCR at least seven (7) business days prior to the event or at the earliest possible opportunity.</div>

Academic Support & Learning Administrator - Herbert Wertheim College of Medicine

Phillip and Patricia Frost Museum of Science

<div>Guest Experience Floor Supervisor (Full - Time)
ROLE &amp; LEVEL/GRADE: A3/3 
Department: Guest Experience 
Reports To: Vice President of Guest and Security Operations
SALARY: $18.00 per hour
Must be available to work 9am-7pm. Must be available on weekends and holidays.
SUMMARY: The Phillip and Patricia Frost Museum of Science is seeking a full-time non-exempt Guest Experience Supervisor to support the Guest Experience Management team. The Guest Experience Supervisor must embrace and model outstanding customer service, run efficient business operations and develop high employee morale for the Guest Experience team members. This position assists with the daily operations of the museum, supporting the Guest Experience Management team to ensure consistent high standards of customer service, and performs essential duties to support the team. Responsible for assisting in scheduling floor coverage for a team of 45+ employees in a 365-day operation, the Guest Experience Supervisor will provide consistent staff support working within budgetary guidelines. Works with managers of other teams to provide maximum support of all staff and volunteers. Responsible for supporting floor operations as necessary, including exhibit and sales floor coverage.Communicates effectively with other Guest Experience Managers, Membership, Retail, Food Service, Security and Facilities personnel to provide consistent coverage and smooth operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
<ul><li>Responds immediately to all guest complaints and issues using best judgment to resolve.</li>
<li>Monitor team performance, reporting any issues that arise during the shift to management.</li>
<li>Assists with training new staff.</li>
<li>Responsible for assisting in weekly preparation of guest experience team schedules, including special events scheduling; ensures that schedules are prepared accurately and on a timely basis.</li>
<li>Maintains accurate records for employees in regard to attendance, approving requests for time off, shift trades and drops.</li>
<li>Provides additional guest experience floor support (both front of the house and back of the house) as needed.</li>
<li>Act as sales lead for guest experience team.</li>
<li>Assists with enforcing company safety policies</li>
<li>Other duties as assigned</li>
</ul>
EDUCATION and/or EXPERIENCE:
<ul><li>Associate&rsquo;s or bachelor&rsquo;s degree, or 1-3 years of comparable experience in a hospitality/attraction environment</li>
<li>Experience with scheduling software programs; Microsoft Office and Excel</li>
</ul>
KNOWLEDGE, SKILLS, AND ABILITIES:
<ul><li>Must present a mature, professional appearance with strong verbal communication skills</li>
<li>Must have the ability to maintain and project a calm, outward demeanor under stressful situations</li>
<li>Must demonstrate attention to detail in all matters</li>
<li>Must be able to enforce company safety policies</li>
<li>Ability to work evenings, holidays and weekends as scheduled</li>
<li>Oversee and assist with floor operations as needed or in the Managers absence</li>
<li>Fluency in English language (oral and written) required; oral fluency in Spanish strongly preferred</li>
</ul>
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee is occasionally required to walk; use hands and fingers to feel, handle, or operate objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds on select occasions. Specific vision abilities required by this job include close vision and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those as employee encounters while performing the essential functions of this job. Work time will be split between working in an open office setting and on the floor. Exposure to outdoor activities is often requested.
CLEARANCE REQUIREMENTS
<ul><li>Background clearance</li>
<li>Drug screening as part of the Drug Free Workplace Program</li>
</ul>
Don&rsquo;t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every qualification. Frost Science values a diverse and inclusive workplace. If you are excited about this role but your experience doesn&rsquo;t align perfectly with all the qualifications, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.</div>

Guest Experience Floor Supervisor (Full-Time)

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