marketing account manager Jobs in Atlanta

marketing account manager

senior customer success manager

NICE Actimize

<div><div>At NiCE, we don&rsquo;t limit our challenges. We challenge our limits. Always. We&rsquo;re ambitious. We&rsquo;re game changers. And we play to win. We set the highest standards and execute beyond them. And if you&rsquo;re like us, we can offer you the ultimate career opportunity that will light a fire within you.</div><div>
So, what&rsquo;s the role all about?

NiCE is seeking a Senior Customer Success Manager, VRS to join our VRS Public Safety team. As a member of the Value Realization Services team, you will be responsible for ensuring that customers fully realize the value of NICE&rsquo;s cloud-based Evidencentral digital evidence management platform, by actively guiding them through the business process transformation associated with the technology adoption process, and regularly monitoring key metrics that demonstrate adoption and usage , while proactively identifying, prioritizing and addressing any potential roadblocks that impact successful adoption and usage.

NiCE&rsquo;s Evidencentral platform features an ecosystem of integrated technologies that bring data together to give a single view of the truth, enabling public safety and justice agencies to do what they do better &ndash; whether it&rsquo;s responding to incidents, investigating and building cases, or prosecuting crimes. With comprehensive digital transformation solutions that can be deployed across entire counties and states, NiCE also helps everyone work better together, so justice flows more smoothly, from incident to court.

How will you make an impact?
<ul>
<li>Serving as the primary customer contact and advocate for the post-sales customer journey for identified accounts</li>
<li>Building and executing an account specific relationship framework (executive sponsor, technical and operational leadership), inclusive of regularly scheduled status calls, quarterly business reviews, roadmap reviews and account planning sessions.</li>
<li>Running regular, proactive meetings and other communications with each client. Keeps meticulous records, and is accountable for internal and external follow-through (leveraging resources and associated teams at NiCE)</li>
<li>Accountable for driving customer adoption of Evidencentral as measured by consumption of services according to contracted amount, usage rates, and NPS/CSAT</li>
<li>Driving customer adoption and consumption by educating customer on how to internally promote the use of Evidencentral, identifying and prioritizing critical use cases and applying critical features, driving expansion, then monitoring consumption usage</li>
<li>Connecting the value realized by customers to the vision they embraced when NiCE solutions were selected through initial workshop/consulting engagements</li>
<li>Leveraging internal subject matter experts to help customers optimize their investment, ensure program objectives are being met and measure the value of the solution to their organizations.</li>
<li>Identifying blockers for adoption and consumption and finds solutions by collaborating with clients and cross-functional Public Safety and Justice teams.</li>
<li>Syncing and collaborates with other Value Realization Services Managers to share and leverage insights across all customer accounts</li>
<li>Actively farms existing account base to identify upsell and cross-sell opportunities.</li>
<li>Providing valuable account information and insight to sales team to fuel the sales engine, and to help refine go-to-market approach, thus influencing both upsales and new sales.</li>
<li>Leading the renewal and expansion of subscription services for assigned accounts, works with sales through NiCE&rsquo;s admin process</li>
</ul>
Have you got what it takes?
<ul><li>Bachelor&rsquo;s degree required</li>
<li>5+ years&rsquo; experience in account/client relationship management</li>
<li>User application training experience is desirable</li>
<li>Operational process re-engineering experience is desirable</li>
<li>Excellent organizational and multi-tasking skills, ability to remain calm under pressure and &lsquo;think on one&rsquo;s feet&rsquo;</li>
<li>Exceptional interpersonal, listening, written and verbal communication skills are a must.</li>
<li>Exceptional presentation skills and ability to create organized and thoughtful presentations</li>
<li>Ability to learn about technology solutions and be able to teach and inspire others on how to use the solution and get value from the solutions</li>
<li>Ability to lead and motivate, develop clear and creative solutions and manage multiple initiatives simultaneously.</li>
<li>Comfortable dealing with complex customer relationships, decision processes and competing agendas.</li>
<li>Proven track record of successfully building and nurturing client relationships.</li>
<li>Superior critical thinking, decision making and problem-solving skills.</li>
<li>Ability to travel</li></ul> 


What&rsquo;s in it for you?

Join an ever-growing, market disrupting, global company where the teams &ndash; comprised of the best of the best &ndash; work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. 


Requisition ID: 9304 
Reporting into: Manager, Customer Success Management 
Role Type: Individual Contributor</div><div>
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.</div></div>

Senior Customer Success Manager

NICE

<div><div>At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.</div>
So, what's the role all about?

NiCE is seeking a Senior Customer Success Manager, VRS to join our VRS Public Safety team. As a member of the Value Realization Services team, you will be responsible for ensuring that customers fully realize the value of NICE's cloud-based Evidencentral digital evidence management platform, by actively guiding them through the business process transformation associated with the technology adoption process, and regularly monitoring key metrics that demonstrate adoption and usage , while proactively identifying, prioritizing and addressing any potential roadblocks that impact successful adoption and usage.

NiCE's Evidencentral platform features an ecosystem of integrated technologies that bring data together to give a single view of the truth, enabling public safety and justice agencies to do what they do better &ndash; whether it's responding to incidents, investigating and building cases, or prosecuting crimes. With comprehensive digital transformation solutions that can be deployed across entire counties and states, NiCE also helps everyone work better together, so justice flows more smoothly, from incident to court.

How will you make an impact?
<ul>
<li>Serving as the primary customer contact and advocate for the post-sales customer journey for identified accounts</li>
<li>Building and executing an account specific relationship framework (executive sponsor, technical and operational leadership), inclusive of regularly scheduled status calls, quarterly business reviews, roadmap reviews and account planning sessions.</li>
<li>Running regular, proactive meetings and other communications with each client. Keeps meticulous records, and is accountable for internal and external follow-through (leveraging resources and associated teams at NiCE)</li>
<li>Accountable for driving customer adoption of Evidencentral as measured by consumption of services according to contracted amount, usage rates, and NPS/CSAT</li>
<li>Driving customer adoption and consumption by educating customer on how to internally promote the use of Evidencentral, identifying and prioritizing critical use cases and applying critical features, driving expansion, then monitoring consumption usage</li>
<li>Connecting the value realized by customers to the vision they embraced when NiCE solutions were selected through initial workshop/consulting engagements</li>
<li>Leveraging internal subject matter experts to help customers optimize their investment, ensure program objectives are being met and measure the value of the solution to their organizations.</li>
<li>Identifying blockers for adoption and consumption and finds solutions by collaborating with clients and cross-functional Public Safety and Justice teams.</li>
<li>Syncing and collaborates with other Value Realization Services Managers to share and leverage insights across all customer accounts</li>
<li>Actively farms existing account base to identify upsell and cross-sell opportunities.</li>
<li>Providing valuable account information and insight to sales team to fuel the sales engine, and to help refine go-to-market approach, thus influencing both upsales and new sales.</li>
<li>Leading the renewal and expansion of subscription services for assigned accounts, works with sales through NiCE's admin process</li>
</ul>
Have you got what it takes?
<ul><li>Bachelor's degree required</li>
<li>5+ years' experience in account/client relationship management</li>
<li>User application training experience is desirable</li>
<li>Operational process re-engineering experience is desirable</li>
<li>Excellent organizational and multi-tasking skills, ability to remain calm under pressure and 'think on one's feet'</li>
<li>Exceptional interpersonal, listening, written and verbal communication skills are a must.</li>
<li>Exceptional presentation skills and ability to create organized and thoughtful presentations</li>
<li>Ability to learn about technology solutions and be able to teach and inspire others on how to use the solution and get value from the solutions</li>
<li>Ability to lead and motivate, develop clear and creative solutions and manage multiple initiatives simultaneously.</li>
<li>Comfortable dealing with complex customer relationships, decision processes and competing agendas.</li>
<li>Proven track record of successfully building and nurturing client relationships.</li>
<li>Superior critical thinking, decision making and problem-solving skills.</li>
<li>Ability to travel</li></ul> 


What's in it for you?

Join an ever-growing, market disrupting, global company where the teams &ndash; comprised of the best of the best &ndash; work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. 


Requisition ID: 9304 
Reporting into: Manager, Customer Success Management 
Role Type: Individual Contributor<div>
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.</div></div>

Intuit

<div><h2 class="jobSectionHeader">Overview</h2><div>
We are a high-impact, fast-moving Customer Success organization on a transformational journey. With bold goals and a deep obsession for both customer and expert experiences, we operate at velocity and with purpose to deliver measurable impact at scale. We're looking for a bold, strategic, and hands-on leader to join our passionate team and help us drive large-scale change across both internal operations and external partner ecosystems.</div><div> 
As a Senior-level individual contributor in Vendor Partner Management, you will lead multi-million-dollar customer success partnerships and deliver complex strategic initiatives that enhance service delivery, operational efficiency, and customer satisfaction. You will be a critical bridge between internal teams and external partners, ensuring we deliver excellence and innovation across every touchpoint.</div> 
Responsibilities
Partner Management &amp; Service Delivery<ul><li>
Lead multiple high-value external partner relationships, driving performance improvement, operational consistency, and strategic alignment.</li><li><div>
Build trusted, win-win relationships with senior leaders across partner organizations to co-develop goals and long-term success plans.</div></li><li>
Act as the voice of the partner internally, resolving escalations and clearing roadblocks that impede performance or customer experience.</li></ul>
Strategic Programs &amp; Transformation<ul><li>
Own and drive large-scale, cross-functional initiatives that impact customer support delivery, expert enablement, and operational scalability.</li><li><div>
Collaborate with internal stakeholders across Product, Operations, Finance, and Technology to co-design and execute strategic programs.</div></li><li>
Take full ownership of execution details, including program setup, milestone tracking, meeting orchestration, and risk management.</li></ul>
Data-Driven Insight &amp; Impact<ul><li>
Leverage quantitative and qualitative data to assess performance, identify improvement opportunities, and build actionable strategies.</li><li>
Build dashboards and executive-level insights to communicate progress, value, and impact of initiatives and partnerships.</li></ul>
Change Leadership &amp; Innovation<ul><li>
Champion innovation by introducing novel ideas and helping others adapt to evolving priorities and solutions.</li><li>
Actively contribute to a culture of continuous improvement, bold thinking, and operational excellence.</li></ul> 
Qualifications<ul><li> 
6+ years of leadership experience in Vendor Partner Management, Customer Experience, Business Operations, Program Management, or Strategic Partnerships</li><li><div>
Proven track record managing BPO/vendor partnerships, with a focus on performance management and relationship development across senior stakeholders</div></li><li><div>
Bachelor's degree required</div></li><li><div>
Strong business acumen and customer-centric mindset, with the ability to balance high-level strategy and hands-on execution</div></li><li><div>
Demonstrated experience as a self-starter that can quickly and independently assess business requirements and become a trusted leader and subject matter expert</div></li><li><div>
Analytical skills and comfort with data; able to drive insights, make decisions, and communicate findings effectively</div></li><li><div>
Experience leading complex, multi-stakeholder initiatives across functions with measurable business impact</div></li><li>
Demonstrated resilience, initiative, and ability to adapt in fast-paced, evolving environments</li></ul> 
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit&reg;: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:</div>

Senior Vendor Partner Manager

RS Integrated Supply

ABOUT THE ROLEThe Site Operations Manager oversees and reports on the daily operations of the MRO storeroom, determines proper inventory levels and methods, and analyzes spend to provide cost savings and storeroom improvements. The Site Operations Manager collaborates with various corporate departments on procurement, systems integration, customer invoicing, and vendor payments. The Site Manager drives customer satisfaction through building strong customer relationships and ensuring excellent customer service from the staff. This role aims to achieve metrics per the customer contract and SOA strategic imperatives related to Cost Savings, Stock Outs, Time in Full Delivery, Compliance, Safety &amp; Environmental, Material Savings, and Process Improvements. This includes negotiating, developing, and managing multi-disciplined projects, as well as tracking and managing business results and routinely sharing and presenting those results regularly to the client. The Site Manager demonstrates value to the customer by achieving business goals and objectives, providing measurable cost savings, and identifying storeroom quality improvements. The key to success is conveying a vision for best-in-class storeroom management within the contractual terms.COMPENSATION: $83K - $90kSCHEDULE: Mon - Fri | Monday&ndash;Friday. Flexibility required for shifts that may fall anytime between 8 AM and 7 PM.DIRECT REPORTS: 2KEY RESPONSIBILITIES <ul><li>Responsible for the on-site supervision of all aspects of MRO and storeroom management operations encompassing customer service, supply chain management, purchasing, receiving and inventory control while following and enforcing all site SOP guidelines</li><li>Work through the applicable Category Managers to negotiate guarantees of stock and non-stock items</li><li>Learn the essential aspects of the client&rsquo;s contract and ensure understanding and compliance for all associates</li><li>Effectively manage client relationships, advise, and consult on business processes and exceed internal/external customer expectations. Attend meetings and make contacts as necessary with Clients and Vendors to resolve quality and delivery problems.</li><li>Execute and manage all aspects of purchasing cost-effectively and maintain data integrity within RS Integrated Supply enterprise asset management system and/or the customer&rsquo;s CMMS system. Maintain and control all aspects of purchasing through distribution in a cost-effective manner while communicating with the customer&rsquo;s operational facility. Become proficient in both SYNC and the client&rsquo;s systems</li><li>Work with senior management to define and implement strategic and tactical plans and concepts, effectively prioritizing daily tasks and procedures.</li><li>Responsible for recruiting new staff, working with HR and Supervisor, and following recruiting SOPs</li><li>Monitor storeroom inventory levels and build levels in accordance with customer and RS Integrated Supply&rsquo;s needs. Develop and implement Inventory Reduction Programs. Ensure maintenance of proper labeling and storage of all inventoried items.</li><li>Prepare, perform, and oversee all daily, weekly, and monthly reports (e.g., stock replenishment, Buyer activity, Ops reporting, etc.) as required. Evaluate/analyze report results and develop/initiate corrective actions/process improvements as needed.</li><li>Initiate ongoing communication and collaboration with other Site Buyers and Managers within the program or division to capitalize on areas of opportunity and shared resources.</li><li>Follow the Partner or Tier 1 Supplier program as instructed by corporate offices, adhering to established goals. Routinely collaborate with corporate Supply Chain and Partner Suppliers to leverage resources and bring value to the client.</li><li>Periodic KPI reporting and performance review with client (weekly, monthly, quarterly) as required</li><li>Build successful local vendor relationships, evolving the connection to achieve better pricing while researching outside savings and supplier opportunities with external vendors.</li><li>Utilizes approved standard operating procedures to perform and manage all work at the site. Look for ways to improve processes, streamline efforts and increase quality documentation and reporting on all efforts made.</li><li>Create invoices as needed and follow up on past-due AR&rsquo;s.</li><li>Confers with customers to enhance and further implement the program. Evaluate areas for improvement and expanded services. Establishes working relationships and effective communication with key managers and site staff.</li><li>Develops knowledge of customer&rsquo;s business and plant operations so pertinent information can be communicated to our customers and implemented as needed to enhance our program offerings.</li><li>To become proficient in SYNC</li><li>Understanding of client interface and client system if applicable</li><li>May perform duties of procurement specialist and/or attendant as needed</li><li>Other job duties as assigned</li></ul>CANDIDATE REQUIREMENTS<ul><li>Associate degree or equivalent experience required; bachelor&rsquo;s degree preferred</li><li>Minimum of 3 years of recent experience in purchasing and managing MRO commodities such as electrical, filters, PVF, power transmission and other related maintenance items</li><li>CPM/APICS desirable</li><li>Learn/Six Sigma certification preferred</li><li>Proficiency in Procurement or CMMS and/or EAM Software</li><li>Experience in supply chain management/sourcing</li><li>Experience and familiarity with inventory control, receiving, and shipping processes</li><li>Experience in financial reporting, budgeting, and/or overseeing P&amp;L</li><li>Strong proficiency with Microsoft Office programs, including Excel, PowerPoint, and Outlook.</li><li>Demonstrated interpersonal skills, including strong verbal and written communication</li><li>Excellent customer service skills and the ability to manage customer expectations</li><li>Strong organizational skills and the ability to be flexible</li><li>Ability to multi-task while paying attention to detail</li></ul>Job Type: Full-timePay: $83,000.00 - $90,000.00 per yearBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Work Location: In person

Site Operations Manager

Global Payments

<div>Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Company Overview
Global Payments Inc. (NYSE: GPN) is a leading payments technology company delivering innovative software and services to customers globally. Our technologies, services and team member expertise allow us to provide a broad range of solutions that enable our customers to operate their businesses more efficiently across a variety of channels around the world.
Headquartered in Atlanta, Georgia with approximately 27,000 team members worldwide, Global Payments is a Fortune 500&reg; company and a member of the S&amp;P 500 with worldwide reach spanning over 170 countries throughout North America, Europe, Asia Pacific and Latin America. For more information, visit www.globalpaymentsinc.com
Legal Department Overview
Global Payments&rsquo; Legal Department is led by Executive Vice-President and General Counsel Dara Steele-Belkin. The Legal Department is composed of more than 65 attorneys located throughout the US and worldwide, with its central office located at the corporate headquarters in Atlanta. They work in a collegial, non-hierarchical environment.
Position Information
Global Payments Inc. seeks a Senior Corporate Counsel to join our team. This position will focus on negotiating agreements for Global Payments&rsquo; merchant acquiring and indirect processing businesses in the United States. Success in this role requires exceptional written and verbal communication skills and being adept at identifying key legal issues, the ability to work independently (though collaboratively), and effectively communicating with internal stakeholders and customers.
Responsibilities<ul><li>
Collaborate with multiple business lines within the company, senior business leaders, and legal team members, on customer contract negotiations, pre-litigation disputes, and regulatory filings and requests.</li><li>
Draft and negotiate customer facing commercial agreements, including partner agreements, referral agreements, client agreements, master services agreements, statements of work, non-disclosure agreements, and other supporting documents.</li><li>
Support and/or lead department projects and initiatives designed to improve legal service delivery within the businesses.</li></ul>
Qualifications &amp; Skills<ul><li>
Law degree from ABA accredited law school and membership in good standing of any state bar</li><li>
Minimum of 3-6 years of relevant experience, preferably with a mix of law firm and in-house experience</li><li>
Experience negotiating agreements and navigating regulatory requirements in technology, financial services, and/or payments industries strongly preferred.</li><li>
Strong skills and deep experience in drafting and negotiating customer facing commercial agreements</li><li>
Exceptional written and verbal communications skills; strong interpersonal skills essential.</li><li>
Demonstrated ability to manage competing priorities and to multi-task in a fast paced, demanding environment.</li><li>
Demonstrated ability to apply innovative problem-solving skills.</li><li>
Demonstrated ability to exercise sound, practical business judgment while working autonomously.</li><li>
Ability to work independently, but in a team environment</li></ul>
Location<ul><li>
Atlanta, Georgia. Other locations may be considered for the right candidate.</li></ul>
Relocation<ul><li>
No.</li></ul>
Compensation<ul><li>
Competitive compensation and benefits package.</li></ul>
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.</div>

Senior Corporate Counsel

Authority Brands

Authority Brands Inc. is a leading provider of home services, building brands that support the success of our franchisees, as well as bettering the lives of the homeowners we serve and the people we employ. The Sr. Marketing Manager will lead and oversee strategic marketing efforts within the Marketing program for The Junkluggers, playing a key role in the development, execution, and optimization of pre- and post-open marketing strategies aimed at generating viable leads for new franchise partners. This position is integral to the broader marketing leadership team and will require a results-driven individual with strong cross-functional collaboration skills, capable of driving initiatives that enhance brand performance and franchisee success. Responsibilities: <ul><li>Lead Cross-Functional Marketing Strategy: Collaborate with the Scalable Brands marketing teams, operations teams, and broader Authority Brands leadership to design, implement, and optimize marketing strategies that support franchise partner acquisition and growth.</li><li>Franchise Partner Support & Budget Management: Oversee the development and management of local marketing budgets for franchise partners, ensuring alignment with overall brand objectives while driving cost-effective results.</li><li>End-to-End Project Management: Lead projects from conception through execution, ensuring clear milestones, timely delivery, and measurable results. Track and report project progress to leadership, managing timelines and ensuring alignment with key business goals.</li><li>KPI & Performance Analysis: Utilize data-driven insights to evaluate lead flow, booking rate, close rate, and other key performance indicators (KPIs). Work collaboratively with the marketing team to improve these metrics and contribute to the overall success of the marketing efforts.</li><li>Market Research & Trend Analysis: Conduct in-depth market research, providing actionable recommendations on naming conventions, local market trends, and consumer behavior that can enhance marketing strategies and brand positioning.</li><li>Online Presence Audits & Optimization: Partner with internal marketing teams and vendors to regularly audit franchisee online presence to ensure consistency and alignment with brand standards, identifying opportunities for improvement and optimization.</li><li>Marketing Performance Analysis & Reporting: Lead the analysis and reporting of marketing campaign performance. Communicate insights and strategic recommendations to franchise partners, senior leadership, and other key stakeholders.</li><li>Franchisee Onboarding & Support: Spearhead the development of the onboarding process for new franchise partners, providing them with the tools, strategies, and guidance needed to effectively execute their local marketing plans. In combination with the brand teams, offer ongoing strategic support and training to ensure sustained franchisee success.</li><li>Development of Franchisee-Facing Content: Develop and manage educational and support content for franchise partners, including meeting agendas, task checklists, and training resources, ensuring they are equipped with the knowledge needed for success.</li><li>Vendor & Partner Relations: Manage relationships with external vendors and partners, ensuring timely and effective collaboration. Establish best practices for cross-brand collaboration and ensure knowledge sharing across the team.</li></ul>Qualifications: <ul><li>Leadership & Strategic Thinking: Proven experience in leading and managing marketing teams or initiatives. Strong ability to think strategically, make data-driven decisions, and align marketing strategies with business objectives. Experience in both B2C and B2B marketing environments is preferred.</li><li>Strong Project Management Skills: Demonstrated experience managing multiple complex projects simultaneously, delivering results on time and within budget. Ability to establish clear processes and structures in environments requiring continual improvement.</li><li>Digital and CRM Marketing Expertise: Thorough understanding of digital marketing strategies, including SEO, PPC, remarketing, and display advertising. Ability to interpret and act on digital campaign results to drive continuous improvement. Experience utilizing HubSpot for marketing automation and sales pipeline management preferred.</li><li>Analytical & Data-Driven: Strong analytical skills with the ability to interpret and act upon complex marketing data, providing insights and recommendations to improve marketing performance and KPIs.</li><li>Exceptional Communication & Collaboration: Excellent written and verbal communication skills. Ability to present complex ideas clearly to diverse audiences, including franchise partners, senior management, and cross-functional teams.</li><li>Problem-Solving & Innovation: A proactive, solution-oriented mindset with the ability to tackle challenges creatively and navigate dynamic business environments.</li><li>Adaptability & Growth Mindset: Comfortable with change and open to adapting strategies based on evolving market trends, company priorities, and resource allocations.</li><li>Franchisee-Centric Approach: Demonstrates a strong commitment to the success of franchise partners, with a focus on delivering value through every aspect of marketing support and collaboration.</li></ul>We believe our greatest assets are our employees, we offer competitive salaries and a full benefits package to include, PTO, paid holidays, 401(k) and more. Authority Brands Inc. conducts drug screens and background checks on applicants who accept employment offers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions however we do not sponsor Visa’s at this time. Authority Brands Inc. is an Equal Opportunity Employer Work Location: In person

Sr. Marketing Manager (Hybrid)

GAINSystems

<div>About GAINS 
GAINS is redefining supply chain planning for inventory-intensive industries. Our composable, decision-centric platform integrates strategic design and operational planning, enabling organizations to optimize performance, adapt to disruption, and deliver measurable outcomes quickly. By aligning decisions across every level of the supply chain, GAINS empowers customers to balance cost, risk, and service while continuously improving. 
 
The Opportunity 
We&rsquo;re looking for a strategic and hands-on Product Marketing Manager with a strong background in supply chain planning to join our team. This role is critical in shaping how we communicate the value of our platform to the market and our customers. You&rsquo;ll serve as the connective tissue between Product, Sales, and Marketing&mdash;bringing our solutions to life in a way that resonates with our ideal customers and drives results. 
 
Key Responsibilities<ul><li>
Support Go-To-Market (GTM) Strategy</li></ul><ul><li>
Contribute to product launch planning by helping develop positioning, messaging, and cross-functional coordination.</li><li>
Collaborate with product management to translate features and roadmap items into clear, value-focused narratives.</li><li>
Help Refine Ideal Customer Profiles (ICPs)</li><li>
Use market research, competitive insights, and customer interviews to clarify ICPs and buyer personas across industries and roles.</li><li>
Assist in creating targeted messaging frameworks that reflect what matters most to our ICPs and align with GAINS' outcomes-driven approach.</li><li>
Create Strategic Messaging &amp; Content</li><li>
Develop compelling, differentiated messaging for use across campaigns, the website, sales materials, and customer communications.</li><li>
Write and package solution briefs, whitepapers, case studies, and sales enablement tools that tell the story of how GAINS drives real business results.</li><li>
Bridge Sales, Product, and Marketing</li><li>
Educate and enable the sales team with tools, messaging, and competitive positioning that supports every stage of the buying journey.</li><li>
Be the voice of the customer internally&mdash;ensuring the product roadmap and marketing strategies align with market needs and feedback.</li><li>
Track and Optimize</li><li>
Measure the success of product marketing initiatives and continuously refine strategies based on performance and feedback.</li></ul>
Qualifications 
5-7 years in product marketing or a related role within B2B SaaS, with a strong preference for experience in supply chain planning or adjacent domains.<ul><li>
Solid understanding of supply chain buyer personas, pain points, and industry trends.</li><li>
Demonstrated ability to build and execute launch plans, develop messaging frameworks, and produce high-impact marketing materials.</li><li>
Strong collaboration and communication skills; experience working cross-functionally with product, marketing, and sales teams.</li><li>
Excellent writing and storytelling abilities&mdash;able to distill technical concepts into clear, value-driven language.</li><li>
Strategic thinker with a bias toward action and a results-driven mindset.</li></ul>
Why GAINS<ul><li>
Be part of a team solving real-world supply chain problems with modern technology and a composable, decision-oriented approach.</li><li>
Help shape how the market views a new category of planning that delivers outcomes&mdash;not just dashboards or data.</li><li>
Join a collaborative, fast-paced team that values innovation, impact, and customer success.</li></ul> 

2KLCUESI5U</div>

Product Marketing Manager

Explore 140+ Senior customer success manager in Atlanta this December. Find roles across top companies and apply now to boost your career.

140 senior customer success manager jobs IN Atlanta

Senior Customer Success Manager

Senior Customer Success Manager

Senior Vendor Partner Manager

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Sr. Marketing Manager (Hybrid)

Product Marketing Manager