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senior customer success manager

Calendly

<div><div><h4 class="jobSectionHeader">What's in it for you?</h4>

Ready to make a serious impact? Millions of people already rely on Calendly, and we're still in the midst of exciting product growth &mdash; it's a fantastic time to join us. Everything you'll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you've ever worked with, then we hope you'll consider allowing Calendly to be a part of your professional journey.</div>
About the team &amp; opportunity

What's so great about working on Calendly's Customer Experience team?

We provide a high touch experience to each customer and enable them to maximize our product so that they can gain valuable time back into their day to day.

Why do we need you?

Well, we are looking for a Senior Strategic Customer Success Manager who will bring a proactive, growth-oriented mindset, deep cross-functional collaboration skills, and the ability to deliver long-term impact to customers. You will report to the Manager, Customer Success and will be responsible for owning a portfolio of our most complex, highest-value accounts, driving adoption, retention, and expansion, and serving as a strategic advisor to executive-level stakeholders.

A day in the life of a Senior Strategic CSM at Calendly.

On a typical day, you will be working on:
<ul>
<li>Managing a diverse portfolio of high-potential ($40K+ ARR) customers in the Strategic segment.</li>
<li>Understanding and navigating complex customer environments to uncover expansion opportunities across multiple business units and stakeholders.</li>
<li>Delivering a white-glove experience by proactively identifying &amp; mitigating risk and opportunities, fostering executive engagement, and building long-term roadmaps that demonstrate measurable ROI.</li>
<li>Acting as a strategic partner by aligning Calendly's product with customer business objectives, leveraging advanced configurations, integrations, and use cases.</li>
<li>Collaborating cross-functionally with Sales, Product, and Support to elevate the customer voice and influence product direction.</li>
<li>Playing a leadership role in CS operations by contributing to process evolution, playbook development, and CS-wide initiatives.</li>
<li>Confidently representing Customer Success across internal and external forums; building trust and alignment through strong communication and strategic thinking.</li>
</ul>
What do we need from you?
<ul>
<li>5+ years of experience in Customer Success, Account Management, or Sales within a SaaS/PLG environment.</li>
<li>Strong track record of owning and growing complex Enterprise accounts, especially those with multi-team and multi-product usage.</li>
<li>Skilled in analyzing customer data to drive strategic outcomes and uncover trends that inform proactive engagement.</li>
<li>Confident with tools like Salesforce, Gainsight, and other CS systems; dedicated to keeping internal systems up-to-date and accurate.</li>
<li>Demonstrated ability to operate autonomously, influence cross-functional decisions, and contribute to team growth and maturity.</li>
<li>Excellent communicator with strong business acumen and a sharp eye for balancing customer satisfaction and company goals.</li>
<li>Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time</li>
</ul><h2 class="jobSectionHeader">What's in it for you?</h2>

Ready to make a serious impact? Millions of people already rely on Calendly's products, and we're still in the midst of our growth curve &mdash; it's a fantastic time to join us. Everything you'll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you've ever worked with, then we hope you'll consider allowing Calendly to be a part of your professional journey.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please contact us at recruiting@calendly.com .

Calendly is registered as an employer in many, but not all, states. If you are located in Alaska, Alabama, Delaware, Hawaii, Idaho, Montana, North Dakota, South Dakota, Nebraska, Iowa, West Virginia, and Rhode Island, you will not be eligible for employment. Note that all individual roles will specify location eligibility.

All candidates can find our Candidate Privacy Statement here

Candidates residing in California may visit our Notice at Collection for California Candidates here: Notice at Collection

The ranges listed below are the expected annual base salary for this role, subject to change.

Calendly takes a number of factors into consideration when determining an employee's starting salary, including relevant experience, relevant skills sets, interview performance, location/metropolitan area, and internal pay equity.

Base salary is just one component of Calendly's total rewards package. All full-time (30 hours/week) employees are also eligible for our Quarterly Corporate Bonus program (or Sales incentive), equity awards, and competitive benefits.

Calendly uses the zip code of an employee's remote work location, or the onsite building location if hybrid, to determine which metropolitan pay range we use. Current geographic zones are as follows:
<ul>
<li>Tier 1: San Francisco, CA, San Jose, CA, New York City, NY</li>
<li>Tier 2: Chicago, IL, Austin, TX, Denver, CO, Boston, MA, Washington D.C., Philadelphia, PA, Portland, OR, Seattle, WA, Miami, FL, and all other cities in CA.</li>
<li>Tier 3: All other locations not in Tier 1 or Tier 2</li>
</ul><div>
The ranges listed above are the expected annual base salary for this role, subject to change.

Calendly takes a number of factors into consideration when determining an employee's starting salary, including relevant experience, relevant skills sets, interview performance, location/metropolitan area, and internal pay equity.

Base salary is just one component of Calendly's total rewards package. All full-time (30 hours/week) employees are also eligible for our Top Performer Bonus program (or Sales incentive), equity awards, and competitive benefits.

Calendly uses the zip code of an employee's remote work location, or the onsite building location if hybrid, to determine which metropolitan pay range we use. Current geographic zones are as follows:
<ul>
<li>Tier 1: San Francisco, CA, San Jose, CA, New York City, NY</li>
<li>Tier 2: Chicago, IL, Austin, TX, Denver, CO, Boston, MA, Washington D.C., Philadelphia, PA, Portland, OR, Seattle, WA, Miami, FL, and all other cities in CA.</li>
<li>Tier 3: All other locations not in Tier 1 or Tier 2</li>
</ul>
If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please let your Recruiter know when first connecting with them. Calendly is registered as an employer in many, but not all, states. If you are located in Alabama, Alaska, Delaware, Hawaii, Idaho, Iowa, Montana, Nebraska, North Dakota, Rhode Island, South Dakota, and West Virginia, you will not be eligible for employment. Note that all individual roles will specify location eligibility.

All candidates can find our Candidate Privacy Statement here

Candidates residing in California may visit our Notice at Collection for California Candidates here: Notice at Collection

This role may require occasional travel for company events, team collaboration, or offsites.</div></div>

Senior Customer Success Manager

Rialtic, Inc.

<div><h3 class="jobSectionHeader">Role Overview</h3>
<h4 class="jobSectionHeader">The Senior Manager, Claims Analytics, leads the claims analytics function within the Implementation organization. This role is responsible for overseeing complex reimbursement and payment accuracy analyses, managing analysts, setting analytical standards, and partnering cross-functionally with GTM, Customer Success, Product, and Engineering teams to ensure successful client implementations.</h4>
<h4 class="jobSectionHeader">This role combines deep healthcare claims expertise with people leadership, strategic thinking, and operational execution to scale analytics capabilities and drive measurable financial outcomes for clients.</h4>
<h3 class="jobSectionHeader">Key Responsibilities</h3>
<h4 class="jobSectionHeader">Leadership &amp; Strategy</h4>
<ul><li><h4 class="jobSectionHeader">Lead and mentor a team of Implementation Claims Analysts, setting priorities, performance expectations, and development plans. Define and standardize analytical methodologies, reporting frameworks, and best practices for claims and reimbursement analysis.</h4>
</li><li><h4 class="jobSectionHeader">Partner with Implementation leadership to align analytics deliverables with client goals, timelines, and success metrics.</h4>
</li><li><h4 class="jobSectionHeader">Act as a subject-matter expert in claims analytics for complex or high-visibility client implementations.</h4>
</li></ul><h4 class="jobSectionHeader">Analytics &amp; Execution</h4>
<ul><li><h4 class="jobSectionHeader">Oversee large-scale analysis of claims data related to charge capture, reimbursement, underpayment, overpayment, and payment accuracy.</h4>
</li><li><h4 class="jobSectionHeader">Ensure the delivery of exception-driven, actionable insights that clearly identify systemic versus isolated issues.</h4>
</li><li><h4 class="jobSectionHeader">Review and validate analytical outputs, ensuring accuracy, consistency, and clarity in reporting and client-facing deliverables.</h4>
</li><li><h4 class="jobSectionHeader">Guide analyses related to: 
</h4>
</li><li><ul><li><h4 class="jobSectionHeader">Payor reimbursement behavior and trends</h4>
</li><li><h4 class="jobSectionHeader">RVU productivity and payment alignment</h4>
</li><li><h4 class="jobSectionHeader">Revenue cycle optimization opportunities</h4>
</li><li><h4 class="jobSectionHeader">Financial performance to benchmarks, goals, and norms 
</h4>
</li></ul></li></ul><h4 class="jobSectionHeader">Cross-Functional Collaboration</h4>
<ul><li><h4 class="jobSectionHeader">Partner with GTM and Customer Success teams to support implementations, renewals, and expansion opportunities through analytics insights.</h4>
</li><li><h4 class="jobSectionHeader">Collaborate with Product and Engineering teams to influence roadmap priorities based on claims analysis findings and client needs.</h4>
</li><li><h4 class="jobSectionHeader">Serve as a senior analytics representative in client-facing discussions, executive readouts, and strategic reviews. 
</h4>
</li></ul><h4 class="jobSectionHeader">Technical Oversight</h4>
<ul><li><h4 class="jobSectionHeader">Guide data ingestion and processing pipelines using SQL*Loader, Oracle, shell scripting, and cloud-based tools.</h4>
</li><li><h4 class="jobSectionHeader">Oversee advanced analytics leveraging SQL, PL/SQL, Python, Scala, Spark, and AWS.</h4>
</li><li><h4 class="jobSectionHeader">Ensure scalable, repeatable approaches to analyzing billions of claims records across clients. 
</h4>
</li></ul><h4 class="jobSectionHeader">Required Qualifications</h4>
<ul><li><h4 class="jobSectionHeader">8+ years of experience in healthcare claims analytics, payment accuracy, or reimbursement analysis.</h4>
</li><li><h4 class="jobSectionHeader">Prior experience working with claims editing or payment accuracy vendors.</h4>
</li><li><h4 class="jobSectionHeader">Strong expertise in medical coding, billing guidelines, and reimbursement methodologies.</h4>
</li><li><h4 class="jobSectionHeader">Proven people leadership experience managing and developing analytics teams.</h4>
</li><li><h4 class="jobSectionHeader">Advanced proficiency in SQL and experience working with large healthcare datasets.</h4>
</li><li><h4 class="jobSectionHeader">Strong executive communication and presentation skills.\</h4></li></ul></div>

Claims Analytics Manager

The Home Depot

<div>
 Req166885
 
 
 
 Position Purpose
 
 
 
 The Senior Manager of Project Management plays a vital role in the Human Resources Project Management Office (HR PMO), which is responsible for establishing the blueprint and implementing tools for project management within the HR organization. The Senior Manager will lead a team of project management professionals and be responsible for planning and executing large-scale HR initiatives and programs while also overseeing resource allocation activities for your teams. In addition, the positions will be responsible for attracting, retaining, and developing top talent, ensuring that the project team has the skills and resources necessary to succeed. When leading project delivery, they will provide practical strategies for cross-team management and may also show large, cross-functional initiatives across the organization. The Senior Manager is responsible for fostering and maintaining relationships and guiding stakeholders.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 65% People Leadership - Attracts, retains, and develops top talent. Sets outcome-focused goals and ensures accountability to deliver on commitments. Supports Manager and team to remove obstacles. Provides leadership, mentoring, and coaching to direct reports. Drives the delivery of large, complex initiatives or programs across matrix organizations or manages project resources for one or more portfolios.
 </li>
 <li>
 25% Portfolio &amp; Stakeholder Management - Champions and applies effective communication methods to ensure alignment across various audiences. Seeks to understand and apply stakeholder perspectives&mdash;the ability to influence decisions and negotiate positive outcomes with stakeholders. Champions Project Management best practices: Collaborates with other leaders to create standards and processes that increase business value and mitigate risks. Applies lessons learned to inform future initiatives. Partner with HR leadership to maintain HR initiative tracking and consistently prioritize and execute initiatives that are of the highest value to the business.
 </li>
 <li>
 10% Project Control &amp; Execution - Drives adoption of qualitative and quantitative measures to track outcomes and ROI (e.g., success measures). Champions issue/obstacle resolution to maintain team momentum and productivity. Develops strategic approaches to determine and align dependencies, proactive risk, and issues identification and mitigation plans. Understands organizational/initiative goals and success criteria to apply to project work. Proactively identifies barriers and partners with leadership teams to mitigate risks. Champions ideas, analysis, and recommendations to improve processes and increase business value. Collaborates with stakeholders to support the project planning efforts, including scoping, defining the project deliverables, creating a logical work breakdown structure, and defining major project milestones: supports and guides manager and team members on related activities.
 
 
 </li>
 </ul>
 
 Direct Manager/Direct Reports
 
 
 
 <ul>
 <li>
 This Position typically reports to Director or Senior Director.
 </li>
 <li>
 This Position has 2 direct reports.
 
 
 </li>
 </ul>
 
 Travel Requirements
 
 
 
 <ul>
 <li>
 Typically requires overnight travel less than 5% of the time.
 
 
 </li>
 </ul>
 
 Physical Requirements
 
 
 
 <ul>
 <li>
 Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.
 
 
 </li>
 </ul>
 
 Working Conditions
 
 
 
 <ul>
 <li>
 Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Must be eighteen years of age or older.
 </li>
 <li>
 Must be legally permitted to work in the United States.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Working knowledge of Microsoft Office Suite
 </li>
 <li>
 Working knowledge of presentation software (e.g., Microsoft PowerPoint)
 </li>
 <li>
 Demonstrated ability to collaborate and work effectively with cross-functional teams
 </li>
 <li>
 Demonstrated project management skills
 </li>
 <li>
 Excellent written and verbal communication skills
 </li>
 <li>
 8+ years of relevant work experience
 </li>
 <li>
 Experience managing alignment across projects in an enterprise environment
 </li>
 <li>
 Experience managing strategic relationships or acting as the primary point of contact for strategic partnerships
 </li>
 <li>
 Subject matter expertise in the planning and execution of projects and risk mitigation strategies in a modern software environment via multiple methodologies
 </li>
 <li>
 Experience translating ideas, approaches, and dependencies between technical and functional team members
 </li>
 <li>
 Deep experience with Microsoft Office and Project Management tools (e.g., Smartsheet)
 </li>
 <li>
 Experience communicating project status, risks, issues, and needs to senior leaders and managing up
 
 
 </li>
 </ul>
 
 Minimum Education
 
 
 
 <ul>
 <li>
 The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
 
 
 </li>
 </ul>
 
 Minimum Years Of Work Experience
 
 
 
 <ul>
 <li>
 8
 
 
 </li>
 </ul>
 
 Minimum Leadership Experience
 
 
 
 <ul>
 <li>
 2+ years of previous leadership experience
 
 
 </li>
 </ul>
 
 Certifications
 
 
 
 <ul>
 <li>
 Professional Project Management and/or Change Management Certifications (e.g., PMP)
 
 
 </li>
 </ul>
 
 Competencies
 
 
 
 <ul>
 <li>
 Action Oriented
 </li>
 <li>
 Decision Quality
 </li>
 <li>
 Manages Ambiguity
 </li>
 <li>
 Nimble Learning
 </li>
 <li>
 Builds Effective Teams
 </li>
 <li>
 Collaborates
 </li>
 <li>
 Plans and Aligns
 </li>
 <li>
 Situational Adaptability
 </li>
 <li>
 Communicates Effectively
 </li>
 <li>
 Develops Talent
 </li>
 <li>
 Drives Results
 </li>
 <li>
 Organizational Savvy
 </li>
 </ul>
</div>

Senior Manager, HR Project Management

<div>
 Req157061
 
 
 
 Position Purpose
 
 
 
 The Customer Insights team conducts customer-centric analytics in order to provide actionable insights to THD Senior Leadership to support strategic decisions within Marketing, Operations and Merchandising. The Customer Insights Senior Analyst will have responsibility for developing in-depth quantitative analyses with the aim of extracting insights related to customer shopping behaviors across all channels. The Senior Analyst will be expected to translate complex sets of customer data into meaningful insights and deliver business recommendations to key stakeholders.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 20% Interpret statistical and analytical results and make suggestions for business improvements through clear and concise deliverables
 </li>
 <li>
 20% Conduct analyses to understand changes in customer shopping behavior surrounding key business events (e.g. promotions, weather, category resets, operational changes, etc.)
 </li>
 <li>
 20% Develop / validate customer segmentations, compute customer value metrics and support ad-hoc requests for data extraction and analysis
 </li>
 <li>
 20% Work across the organization and leverage cross functional teams to provide customer-focused analytical support using quantitative and qualitative measures
 </li>
 <li>
 20% Analyze transactional data to identify purchase triggers and indicators in support of predictive / forward looking strategic company initiatives
 
 
 </li>
 </ul>
 
 Direct Manager/Direct Reports
 
 
 
 <ul>
 <li>
 Position reports to Manager, Consumer Insights
 </li>
 <li>
 This position has 0 direct reports
 
 
 </li>
 </ul>
 
 Travel Requirements
 
 
 
 <ul>
 <li>
 Typically requires overnight travel less than 10% of the time.
 
 
 </li>
 </ul>
 
 Physical Requirements
 
 
 
 <ul>
 <li>
 Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
 
 
 </li>
 </ul>
 
 Working Conditions
 
 
 
 <ul>
 <li>
 Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
 </li>
 <li>
 No travel required
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Must be eighteen years of age or older.
 </li>
 <li>
 Must be legally permitted to work in the United States.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience working within a retail organization strongly preferred
 </li>
 <li>
 Experience working on analysis within a management consulting or investment banking setting
 </li>
 <li>
 Experience working within a corporate strategic planning group
 </li>
 <li>
 Experience in the use of statistical programming software, especially SAS
 </li>
 <li>
 Proven ability to analyze, evaluate and interpret complex data using various quantitative analysis techniques
 </li>
 <li>
 Strong ability to produce board-level presentations and succinctly summarize approach &amp; results
 </li>
 <li>
 Strong verbal and written communications skills at all levels; ability to communicate complex customer behavior information to both functional partners and Executive Leadership
 </li>
 <li>
 Excellent skills at using both Microsoft Excel and PowerPoint
 
 
 </li>
 </ul>
 
 Minimum Education
 
 
 
 <ul>
 <li>
 The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
 
 
 </li>
 </ul>
 
 Preferred Education
 
 
 
 <ul>
 <li>
 No additional education
 
 
 </li>
 </ul>
 
 Minimum Years Of Work Experience
 
 
 
 <ul>
 <li>
 3
 
 
 </li>
 </ul>
 
 Preferred Years Of Work Experience
 
 
 
 <ul>
 <li>
 No additional years of experience
 
 
 </li>
 </ul>
 
 Minimum Leadership Experience
 
 
 
 <ul>
 <li>
 None
 
 
 </li>
 </ul>
 
 Preferred Leadership Experience
 
 
 
 <ul>
 <li>
 None
 
 
 </li>
 </ul>
 
 Certifications
 
 
 
 <ul>
 <li>
 None
 
 
 </li>
 </ul>
 
 Competencies
 
 
 
 <ul>
 <li>
 Action Oriented
 </li>
 <li>
 Collaborates
 </li>
 <li>
 Communicates Effectively
 </li>
 <li>
 Customer Focus
 </li>
 <li>
 Drives Results
 </li>
 </ul>
</div>

Senior Analyst, Customer Analytics

Northspyre

<div><div>Northspyre, the only end-to-end real estate development management platform, empowers developers to make smarter investment decisions with data-driven insights and collaborative workflows. Through automation, analytics, and AI, Northspyre gives teams the real-time information, performance insights, and workflow tools they need to do their job with unparalleled speed and intelligence. By bringing project stakeholders, data, and processes together all on one integrated platform, Northspyre eliminates expensive silos in the development lifecycle, making project delivery simple and outcomes more predictable. Since 2017, Northspyre has been the backbone of operational infrastructure for leading development firms, supporting over $500 billion in projects across the US.</div>
The Senior Content Manager owns content end-to-end, from understanding what our customers care about, to shaping compelling stories, to getting content out into the world.

Content is a core pillar of how Northspyre shows up in the market. This role is expected to take real ownership, operate with high autonomy, and grow in scope and impact over time.

Success in this role requires strong storytelling instincts, sound judgment, and a commitment to deeply understanding our customers and their domain. 

In this role, you'll get to
<ul>
<li>Own content end-to-end&mdash;shaping ideas, crafting narratives, shipping consistently, and iterating based on real-world impact</li>
<li>Be a core voice of the brand, defining how Northspyre shows up in the market with clear POV and credible storytelling</li>
<li>Translate complex, high-stakes real estate development workflows into compelling stories that actually resonate with practitioners</li>
<li>Work with a high degree of autonomy and trust, taking real ownership over what gets created and why</li>
<li>Get deeply immersed in the customer domain by spending regular time with Customer Success and real customers</li>
<li>Create across formats and channels&mdash;social, web, sales enablement, customer stories, and thought leadership</li>
<li>Use AI thoughtfully to move faster and smarter, without sacrificing editorial quality or voice</li>
<li>Build demand-aware content that supports buyer journeys, handles objections, and drives growth</li>
<li>Continuously refine and repurpose content based on feedback from Sales, CS, and leadership</li>
<li>Grow in scope and influence over time, laying a strong content foundation future marketing leadership can build on</li>
</ul>
We are looking for people who
<ul>
<li>Are strong writers and natural storytellers, especially for complex, sophisticated audiences</li>
<li>Take pride in owning work end-to-end and thrive with high autonomy and minimal structure</li>
<li>Are deeply curious and motivated to go deep in a specific domain, not just skim the surface</li>
<li>Care about understanding real customers and how they describe their problems and priorities</li>
<li>Can turn complex ideas and workflows into clear, compelling narratives</li>
<li>Understand how content supports demand generation and business growth</li>
<li>Exercise sound judgment and maintain high editorial standards, even when moving fast</li>
<li>Are comfortable collaborating cross-functionally with Sales, Customer Success, designers, and partners</li>
<li>Embrace feedback and use it to continuously improve their work</li>
<li>Are excited to grow into a larger, more influential role over time</li>
</ul>
We are looking for people who have proven:
<ul>
<li>3+ years of experience creating and owning content for complex, CRE-specific audiences</li>
<li>A track record of end-to-end content ownership&mdash;from idea and narrative development through publishing and iteration</li>
<li>Exceptional writing and storytelling skills across multiple formats (editorial, web, social, sales enablement, customer stories)</li>
<li>The ability to translate complex products, workflows, or industries into clear, credible, and engaging content</li>
<li>Experience collaborating cross-functionally with Sales, Customer Success, Product, and Design</li>
<li>Strong judgment and editorial standards, with the ability to operate autonomously</li>
<li>Familiarity with demand generation principles and how content supports pipeline and growth</li>
<li>Hands-on experience using AI tools to accelerate content creation and iteration without compromising quality</li>
<li>A bachelor's degree in Marketing, Communications, Journalism, English, or a related field (or equivalent practical experience)</li>
</ul><div>
Benefits and Perks
<ul>
<li>In addition to a competitive salary, we are offering a meaningful stock option package</li>
<li>Comprehensive Medical, Dental, and Vision. Multiple plan options, including a plan option for 100% employer-paid premium for individual coverage for full-time employees.</li>
<li>401k Match to help you save for your future (Fully vested after 6 mo eligibility period)</li>
<li>Unlimited Vacation, Paid Sick Leave, and major US Holidays</li>
<li>Awesome company swag!</li>
<li>Free access to Health Advocate</li>
<li>Hybrid &amp; Remote opportunities - we have an Amazing new office in Midtown Atlanta</li>
<li>You will be part of a small, professional fast-moving team with minimal supervision</li>
<li>Annual team gatherings</li>
</ul>
Top Three Reasons to Join

#1: It's the Right Time &ndash; We've already facilitated more than $500 billion of complex projects across the United States

#2. Northspyre has the right product &ndash; Our technology empowers modern real estate teams to build leveraging data, automation and artificial intelligence to get to faster, more predictable outcomes on complex projects.

#3. Northspyre celebrates a culture of creativity &ndash; We strive to have a sense of community within Northspyre that encourages diverse viewpoints, openness, and fostering an environment in which employees feel comfortable bringing their whole authentic selves to work.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don't hesitate to apply &mdash; we'd love to hear from you.</div></div>

Real Estate Content Marketing Manager

<div>Position Purpose:
Senior Operations Business Analysts are responsible for leading small-to-medium subsets of larger projects and initiatives and individual processes that bring value to The Home Depot. They must possess a high level of analytical ability to distinguish multiple components of a problem and develop conclusions using quantitative skills. Key responsibilities for the Senior Operations Business Analyst Electrical &amp; Lighting role include but are not limited to reviewing and understanding Electrical &amp; Lighting maintenance and repair accounts, vendor management, reviewing and understanding financial data, P&amp;L expense management, leading teams on projects, effective communication to teams and other leaders, and identifying trends in business and the retail industry. A successful Senior Operations Business Analyst will possess and demonstrate strong leadership skills, analytical ability, and communication. 
Key Responsibilities:<ul><li>
Lead Project Teams of Analysts and other associates</li><li>
Perform data gathering tasks, synthesis - develop solutions, project/strategy planning and data utilization</li><li>
Produce documents for teams and leadership to review and utilize. Deliver presentations to teams and executive leaders and sponsors</li><li>
Build skills and knowledge including self-development, team knowledge and customer (internal) knowledge.</li><li>
Deliver presentations to teams and executive leaders and sponsors.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
Typically reports to Store Operations Process Manager or Store Operations Business Manager (or Sr. Managers)</li><li>
No associates report to this role on a permanent basis, but requires the leadership of a work group: assign and review work, train and contribute to performance appraisal (but not hiring, firing or disciplinary action).</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li>
A Master's Degree is preferred.</li><li>
(5 years of work experience is preferred)</li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Preferred Education:<ul><li>
No additional education</li></ul> 
Minimum Years of Work Experience:<ul><li>
3</li></ul> 
Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 
Minimum Leadership Experience:<ul><li>
None</li></ul> 
Preferred Leadership Experience:<ul><li>
None</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
Experience leading high performing teams</li><li>
Consulting management and/or project management.</li><li>
Strong quantitative skills such as statistics and data analysis</li><li>
Problem solving</li><li>
Strong Operations, Retail and/or field knowledge</li></ul></div>

Sr. Operations Business Analyst - Building Services Electrical & Lighting

<div>Position Purpose:
Senior Operations Business Analysts are responsible for leading small-to-medium subsets of larger projects and initiatives and individual processes that bring value to The Home Depot. They must possess a high level of analytical ability to distinguish multiple components of a problem and develop conclusions using quantitative skills. Key responsibilities for the Senior Operations Business Analyst HVAC role include but are not limited to reviewing and understanding HVAC functionality and controls, HVAC repair vendor management, reviewing and understanding financial data, P&amp;L expense management, leading teams on projects, effective communication to teams and other leaders, and identifying trends in business and the retail industry. A successful Senior Operations Business Analyst will possess and demonstrate strong leadership skills, analytical ability, and communication. 
Key Responsibilities:<ul><li>
Lead Project Teams of Analysts and other associates</li><li>
Perform data gathering tasks, synthesis - develop solutions, project/strategy planning and data utilization</li><li>
Produce documents for teams and leadership to review and utilize. Deliver presentations to teams and executive leaders and sponsors</li><li>
Build skills and knowledge including self-development, team knowledge and customer (internal) knowledge.</li><li>
Deliver presentations to teams and executive leaders and sponsors.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
Typically reports to Store Operations Process Manager or Store Operations Business Manager (or Sr. Managers)</li><li>
No associates report to this role on a permanent basis, but requires the leadership of a work group: assign and review work, train and contribute to performance appraisal (but not hiring, firing or disciplinary action).</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li>
A Master's Degree is preferred.</li><li>
(5 years of work experience is preferred)</li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Preferred Education:<ul><li>
No additional education</li></ul> 
Minimum Years of Work Experience:<ul><li>
3</li></ul> 
Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 
Minimum Leadership Experience:<ul><li>
None</li></ul> 
Preferred Leadership Experience:<ul><li>
None</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
Experience leading high performing teams</li><li>
Consulting management and/or project management.</li><li>
Strong quantitative skills such as statistics and data analysis</li><li>
Problem solving</li><li>
Strong Operations, Retail and/or field knowledge</li></ul></div>

Sr. Operations Business Analyst

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