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ai analytics engineer, avs digital transformation Jobs in Chicago

senior devops engineer

Artius Solutions

<div>Senior DevOps Engineer
<p><b>Location:</b> Chicago, IL (Hybrid)<br>
<b>Employment Type:</b> Full-Time</p>
Overview
<p>A financial services organization in Chicago, is seeking a <b>Senior DevOps Engineer</b> to support the development and operation of modern DevSecOps platforms and cloud-based delivery pipelines.</p>
<p>This role focuses on building and maintaining automated CI/CD pipelines, containerized environments, and infrastructure-as-code frameworks. The Senior DevOps Engineer will work closely with development, security, and infrastructure teams to improve software delivery processes while maintaining strong security and reliability standards.</p>
<p>This is a hands-on technical role requiring strong experience with cloud platforms, container orchestration, DevSecOps practices, and automated deployment frameworks.</p>
Key Responsibilities CI/CD Platform Engineering
<ul><li><p>Design, build, and maintain <b>CI/CD pipelines</b> supporting automated software delivery.</p>
</li><li><p>Implement and manage build and release pipelines using tools such as <b>Azure DevOps and GitHub Enterprise</b>.</p>
</li><li><p>Integrate automated testing, code quality analysis, and security scanning into CI/CD workflows.</p>
</li><li><p>Troubleshoot pipeline failures and optimize build and deployment performance.</p>
</li></ul>DevSecOps Implementation
<ul><li><p>Embed security practices into the software development lifecycle using automated scanning and quality gates.</p>
</li><li><p>Implement automated security checks including <b>SAST, SCA, DAST, and container scanning</b>.</p>
</li><li><p>Work with development teams to enforce secure coding practices and dependency management.</p>
</li></ul>Cloud &amp; Container Platforms
<ul><li><p>Build and manage containerized environments using <b>Docker and Kubernetes</b>.</p>
</li><li><p>Support container orchestration platforms such as <b>AWS EKS</b>.</p>
</li><li><p>Maintain cluster health, scalability, and upgrade processes.</p>
</li><li><p>Implement container security policies and runtime monitoring.</p>
</li></ul>Infrastructure as Code
<ul><li><p>Develop reusable infrastructure modules using <b>Terraform</b>.</p>
</li><li><p>Integrate infrastructure provisioning into CI/CD pipelines.</p>
</li><li><p>Implement automated validation, drift detection, and environment consistency controls.</p>
</li></ul>Monitoring &amp; Observability
<ul><li><p>Configure monitoring, logging, and alerting tools to improve system observability.</p>
</li><li><p>Implement dashboards and metrics for platform performance and reliability.</p>
</li><li><p>Support incident response and root-cause analysis.</p>
</li></ul>Collaboration &amp; Enablement
<ul><li><p>Work closely with development, QA, and security teams to improve delivery workflows.</p>
</li><li><p>Support DevOps adoption across engineering teams.</p>
</li><li><p>Contribute to documentation, training, and knowledge sharing initiatives.</p>
</li></ul>Qualifications Education
<ul><li><p>Bachelor's degree in <b>Computer Science, Engineering, or a related technical discipline</b>, or equivalent experience</p>
</li></ul>Experience
<ul><li><p><b>5+ years of DevOps, cloud engineering, or platform engineering experience</b></p>
</li><li><p>Experience working in <b>Agile or Scrum development environments</b></p>
</li><li><p>Experience implementing DevSecOps practices within enterprise software delivery</p>
</li></ul>DevOps &amp; Cloud Technologies
<ul><li><p>Experience with <b>CI/CD platforms such as Azure DevOps or GitHub Enterprise</b></p>
</li><li><p>Experience working with <b>Terraform or other infrastructure-as-code tools</b></p>
</li><li><p>Strong experience with <b>Docker and Kubernetes</b></p>
</li><li><p>Experience deploying workloads in <b>AWS and/or Azure environments</b></p>
</li></ul>Security &amp; Quality Automation
<ul><li><p>Experience implementing <b>static code analysis and security scanning tools</b></p>
</li><li><p>Familiarity with code quality tools such as <b>SonarQube</b></p>
</li><li><p>Experience implementing automated testing within CI/CD pipelines</p>
</li></ul>Monitoring &amp; Observability
<ul><li><p>Experience with monitoring and logging tools such as <b>Datadog, Splunk, or similar platforms</b></p>
</li><li><p>Ability to analyze operational metrics and identify opportunities for improvement</p>
</li></ul>Programming &amp; Automation
<ul><li><p>Experience with scripting languages such as <b>Python, Bash, or PowerShell</b></p>
</li><li><p>Familiarity with programming languages such as <b>Go, C++, or similar languages</b> is a plus</p>
</li></ul>Additional Skills
<ul><li><p>Strong problem-solving and analytical abilities</p>
</li><li><p>Ability to collaborate across engineering, security, and infrastructure teams</p>
</li><li><p>Strong communication skills with the ability to explain technical concepts to both technical and non-technical stakeholders</p>
</li></ul><p>.</p></div>

DevOps Engineer

iManage

<div><p><i>DevOps is part of a global organization that leverages the latest technology to communicate with our colleagues across the globe. We organize ourselves into distributed teams - DevOps teams are anchored to iManage offices across the globe. Tuesdays and Thursdays are dedicated to in-office collaboration, rapid innovation, and developing a sense of belonging at iManage. Mondays and Fridays are reserved for (remote-friendly) focus time to get things done. Have the best of both work styles in a workplace that is intentional about belonging, collaboration, and accomplishment.</i><br>
<br>
<b>Being a DevOps Engineer at iManage Means&hellip;</b><br>
You are an engineer, a builder, and a systems thinker. You&rsquo;ll create middleware and platform guardrails that empower developers to innovate quickly and reliably. You combine technical depth with empathy to eliminate customer pain, especially when working with enthusiastic teams stewarding the world&rsquo;s most privileged data.<br>
<br>
You uplift those around you, act as a subject matter expert, and drive change. You chase contributing factors over root causes, value code over documentation, and documentation over process. You&rsquo;ll engage in architectural discussions, reduce toil, and deliver scalable, resilient platforms that support our customers and organization.<br>
<br>
As a DevOps Engineer, you&rsquo;ll help scale our cloud platform, collaborate across teams to promote standardization and resiliency, and participate in on-call rotations. You&rsquo;ll be a key voice in observability, change management, and service scalability.<br>
<br>
iManage is experiencing explosive growth in its flagship cloud product. We&rsquo;re seeking software and systems engineers specializing in reliability and platform services to join our transformative cloud journey. This requires rethinking technical decisions with a beginner&rsquo;s mindset and a focus on resilience and sustainability. If you write code, think in systems, embrace complexity and automation, and are passionate about service resilience and scalability &mdash; we want to talk to you.<br>
<br>
<b>iM Responsible For&hellip;</b></p><ul><li>
Eliminating TOIL through automation and software development.</li><li>
Partnering productively and cross-functionally with application teams and other internal stakeholders.</li><li>
Creating a modern, cloud-native platform that is resilient, cost effective, and secure by default.</li><li>
Scaling cloud infrastructure to support our growing ecosystem based on Kubernetes.</li><li>
Maintaining the freshness and utility of our platform services.</li><li>
Improving the security posture of our products.</li><li>
Writing / designing automation, orchestration, observability, and disaster readiness into our products.</li><li>
Coordinating and participating in production support and on-call rotations.</li><li>
Leading incident management efforts and post-incident retrospectives.</li></ul><b>
iM Qualified Because I Have&hellip;</b><ul><li>
Comfortability writing design documents / postmortems and refactoring application code when needed.</li><li>
Developed automation to reduce the operational burden of a product or developed software-as-a-service for internal customers.</li><li>
Ability to champion DevOps best practices, including reliability engineering concepts (SLOs, SLAs, etc.), and apply them effectively.</li><li>
Experience working in a public cloud and/or hosted datacenter environment (Azure and AKS strongly preferred).</li><li>
A passion for working collaboratively with other teams.</li></ul><b>
Bonus Points If I Have...</b><ul><li>
Hands on experience with Linux Server stacks (Ubuntu/Debian distributions preferred).</li><li>
Knowledge of cloud provisioning platforms (HashiCorp Terraform preferred).</li><li>
Exposure to at least one configuration management platform (Chef preferred).</li><li>
Experience with containerization/clustering technologies (Docker preferred).</li><li>
Comfortability with observability and alerting tools (Prometheus/Grafana or ELK/EFK preferred).</li><li>
Practical experience with CI/CD pipelines and ability to describe the pros/cons associated with different rollout strategies.</li><li>
A bachelor&rsquo;s degree (or equivalent experience) in Computer Engineering or a related field.</li><li>
Demonstrable proficiency in one or more programming languages (e.g., Java, Python, Golang).</li><li>
Familiarity with at least one scripting language (e.g., PowerShell, Bash, Python, Ruby).</li></ul><p><i>
Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways!</i></p><p><b>
iM Getting To&hellip;</b></p><ul><li>
Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability!</li><li>
Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation.</li><li>
Own my career path with our internal development framework. Ask us more about this!</li><li>
Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses &amp; training.</li><li>
Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture.</li><li>
Enjoy flexible work hours that empower me to balance personal time with professional commitments.</li><li>
Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events.</li></ul><p><b>
iManage Is Supporting Me By...</b></p><ul><li>
Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it.</li><li>
Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data.</li><li>
Rewarding me with an annual performance-based bonus.</li><li>
Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%.</li><li>
Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave.</li><li>
Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset.</li><li>
Having multiple company wellness days each year to prioritize mental health and well-being.</li><li>
Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources.</li></ul><p>
The overall US annual base salary range for this position is $103,000 - $159,000 per year. Individual compensation for each candidate depends on factors such as qualifications, experience, and candidate location. This range does not include additional forms of compensation, such as bonuses, commission, or benefits. Your recruiter will provide further details about the offer range, incentives, and overall compensation during the hiring process.</p><p>
iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them to careers@imanage.com so our team members can review.</p><p><b>
About iManage&hellip;</b></p><p>
At iManage, we are dedicated to Making Knowledge Work&trade;. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications.</p><p>
We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding.</p><p>
So we&rsquo;re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry&rsquo;s best and brightest. That&rsquo;s the iManage way. It&rsquo;s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do.</p><p><b><i>
Whoever you are, whatever you do, however you work. Make it mean something at iManage.</i></b></p><p>
iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</p><p>
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</p><p>
Learn more at: www.imanage.com</p><p>
Please see our recruitment privacy statement for more information on how we handle your personal data.</p>
#LI-Hybrid<br>
#LI-LM1<p>
</p><p>sygEHdmz27</p></div>

<div><p><b>Job Summary:
</b></p><p>The DevOps Engineer II is responsible for designing, building, and maintaining a stable and efficient infrastructure to optimize application delivery across production, test, and development environments throughout the development lifecycle.
</p><p><b>Job Duties:
</b></p><ul><li>Builds, deploys, and maintains CI/CD pipelines
</li><li>Implements automated infrastructure capabilities like backups, security tools, and monitoring
</li><li>Monitors, troubleshoots, maintains, and continuously improves building, packaging, and deployment processes
</li><li>Utilizes a consistent DevOps approach to all phases of the process and ensures end-to-end quality
</li><li>Works with software development team to develop and provide scalable platforms
</li><li>Benchmarks a variety of internally developed and third-party integrated systems for performance under heavy loads
</li><li>Designs and maintains operational processes and guidelines for both internal and external development teams
</li><li>Clarifies design requirements from the firm&rsquo;s business owners
</li><li>Coordinates technical efforts related to systems issues and server replacements
</li><li>Devises strategic plans for resolving issues while keeping the firm&rsquo;s systems operational
</li><li>Educates Applications Support Services professionals on responsibilities and provides guidance regarding effective resolution of issues
</li><li>Facilitates meetings to discuss project requirements, as needed
</li><li>Escalates critical issues to management and implements strategies for timely resolution
</li><li>Provides Level IV support for specific applications
</li><li>Acts as the technical lead on IT projects
</li><li>Coordinates and organizes efforts and follow-up from items stemming out of team meetings
</li><li>Formulates basic strategies and develops proposals for meeting Application Services goals
</li><li>Other duties as required
</li></ul><p><b>Supervisory Responsibilities:
</b></p><ul><li>N/A
</li></ul><p><b>Qualifications, Knowledge, Skills, and Abilities:
</b></p><p><b>Education:
</b></p><ul><li>High School diploma or GED, required
</li><li>Bachelor&rsquo;s degree in Computer Science or Information Systems, preferred
</li></ul><p><b>Experience:
</b></p><ul><li>Two (2) or more years of experience in software development supporting or troubleshooting applications and cloud products, required
</li><li>Two (2) or more years of experience designing and automating CI/CD/DevOps Pipelines, preferred
</li><li>Two (2) or more years of experience working with Microsoft Azure and Azure Portal, preferred
</li><li>Experience with scripting tools; PowerShell, Graph API, Azure CLI, preferred
</li><li>Experience with Monitoring Tools; App Monitoring, App Insights, PowerBI, preferred
</li><li>Experience with application security monitoring technologies, preferred
</li><li>Experience with software development methodologies, preferred
</li></ul><p><b>License/Certifications:
</b></p><ul><li>Certifications in Microsoft AZ-900, AZ-204, AZ-400, preferred
</li></ul><p><b>Software:
</b></p><ul><li>Proficient with one (1) or more of the following products, preferred:
<ul><li>Microsoft Azure Dev Ops or Github
</li><li>Microsoft Azure and Azure Portal
</li><li>Automation tools; Terraform, PowerShell, Wiz, and / or Graph API
</li><li>Application Security Monitoring Tools
</li><li>Microsoft Visual Studio
</li><li>Microsoft SQL Server and/or Azure SQL DB
</li><li>Microsoft SQL Reporting Services and/or Power BI
</li><li>Microsoft SQL Integration Services and/or Azure Logic Apps
</li><li>Microsoft Entity Framework
</li></ul></li></ul><p><b>Language:
</b></p><ul><li>N/A
</li></ul><p><b>Other Knowledge, Skills, &amp; Abilities:
</b></p><ul><li>Strong verbal and written communication skills
</li><li>Excellent interpersonal and customer relationship skills
</li><li>Ability to work in a deadline-driven environment while handling multiple complex projects/tasks simultaneously with a focus on details
</li><li>Ability to successfully multi-task while working independently or within a group environment
</li><li>Ability to rely on extensive experience and judgment to plan and accomplish goals
</li><li>Ability to work well under pressure while dealing with unexpected problems in a professional manner
</li><li>Ability to communicate and interact with all levels of employees and management
</li><li>Ability to interact and build relationships and consensus among people
</li><li>Advanced knowledge of concepts, practices, and procedures within the software development industry
</li><li>Strong information technology architecture and design skills
</li>Ability to consistently produce clean code and adhere to appropriate documentation standards<br>
<li>
</li></ul><p></p><p>Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate&rsquo;s qualifications, experience, skills, and geography.<br>
</p><p><br>
National Range: $100,000 - $110,000
<br>
Maryland Range: $100,000 - $110,000
<br>
NYC/Long Island/Westchester Range: $100,000 - $110,000</p></div>
<br><div><p>Join us at BDO, where you will find more than a career, you&rsquo;ll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world.
</p><p>At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team. BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization.
</p><p>BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm&rsquo;s success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm&rsquo;s success, with no employee contributions.
</p><p>We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual. With industry knowledge and experience, a breadth and depth of resources, and unwavering commitment to quality, we pride ourselves on:
</p><p></p><ul><li>Welcoming diverse perspectives and understanding the experience of our professionals and clients
</li><li>Empowering team members to explore their full potential
</li><li>Our talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities
</li><li>Celebrating ingenuity and innovation to transform our business and help our clients transform theirs
</li><li>Focus on resilience and sustainability to positively impact our people, clients, and communities
</li><li>BDO Total Rewards that encompass so much more than traditional &ldquo;benefits.&rdquo; Click here to find out more!
</li></ul><ul><li>Benefits may be subject to eligibility requirements.
</li></ul><p>Equal Opportunity Employer, including disability/vets
</p><p></p><div><div>Click here to find out more!</div></div></div><div></div>

Dev SecOps Engineer II (Cloud Security)

Realign

<div>Chicago, Illinois 60018 Posted March 12th, 2026
 <div></div><p>Looking for more job opportunities? Click here!</p></div>
<br><div><p>Job Type: Full Time</p>
<p>Job Category: IT</p>
<p>Job Description</p>
<p></p><div><b>Job Title: </b>Site Reliability Engineer<br>
<b>Location: </b>Chicago, IL</div><div><b>
FTE Only</b><br>
<br>
<b>Job Description</b></div><div><b>
Must Have Technical/Functional Skills</b></div><ul><div>
We are looking for a Senior Site Reliability Engineer (SRE) with deep experience in AWS infrastructure, automation, observability, and production support. As an SRE, you will ensure our cloud-native systems are resilient, scalable, and efficient, driving reliability through code, not just processes.</div><div>
5+ years of experience in SRE, DevOps, or Cloud Engineering</div><div>
Expertise in AWS core services (EC2, ECS/EKS, Lambda, S3, VPC, RDS, IAM, CloudFront, etc.)</div><div>
Hands-on experience with Terraform, Ansible, or other IaC tools</div><div>
Strong scripting/coding skills (Python, Go, Shell, etc.)</div><div>
Experience with Kubernetes, containerization, and orchestration</div><div>
Deep knowledge of Linux systems and networking</div><div>
Experience with Service Meshes (e.g., Istio, App Mesh)</div><div>
Familiarity with AWS Well-Architected Framework</div><div>
Experience building self-healing systems and automated remediation</div><div>
Background in security, compliance, or multi-account/multi-region AWS architectures</div></ul><div><b>
Roles &amp; Responsibilities</b></div><ul><div>
Design, implement, and maintain scalable, secure, and highly available infrastructure on AWS</div><div>
Develop and improve CI/CD pipelines, Infrastructure as Code (IaC) using Terraform, Harness</div><div>
Own and implement monitoring, alerting, logging, and distributed tracing with tools like Dynatrace/ Datadog</div><div>
Troubleshoot production incidents, conduct blameless postmortems, and improve incident response processes Optimize systems for cost, performance, and reliability</div><div>
Drive chaos engineering and resilience testing</div><div>
Collaborate with development teams to embed SRE practices like SLAs, SLOs, and error budgets</div><div>
Mentor junior SREs and promote DevOps/SRE culture across the org</div></ul><p></p>
<p>Required Skills</p>
<p>DEVOPS ENGINEER</p> <p>SENIOR EMAIL SECURITY ENGINEER</p></div>

Site Reliability Engineer-6

<div>Chicago, Illinois 60018 Posted March 12th, 2026
 <div></div><p>Looking for more job opportunities? Click here!</p></div>
<br><div><p>Job Type: Full Time</p>
<p>Job Category: IT</p>
<p>Job Description</p>
<p></p><div><b>Role- </b>SRE</div><div><b>
Location- </b>Chicago, IL <b>Onsite</b></div><div><b>
FTE</b></div><div></div><div><b><br>
Visa- USC, GC</b></div><div><b>
Exp-12+</b></div><div><b>
Job Description</b></div><ul><div>
We are looking for a Senior Site Reliability Engineer (SRE) with deep experience in AWS infrastructure, automation, observability, and production support. As an SRE, you will ensure our cloud-native systems are resilient, scalable, and efficient, driving reliability through code, not just processes.</div><div>
5+ years of experience in SRE, DevOps, or Cloud Engineering</div><div>
Expertise in AWS core services (EC2, ECS/EKS, Lambda, S3, VPC, RDS, IAM, CloudFront, etc.)</div><div>
Hands-on experience with Terraform, Ansible, or other IaC tools</div><div>
Strong scripting/coding skills (Python, Go, Shell, etc.)</div><div>
Experience with Kubernetes, containerization, and orchestration</div><div>
Deep knowledge of Linux systems and networking</div><div>
Experience with Service Meshes (e.g., Istio, App Mesh)</div><div>
Familiarity with AWS Well-Architected Framework</div><div>
Experience building self-healing systems and automated remediation</div><div>
Background in security, compliance, or multi-account/multi-region AWS architectures</div></ul><div></div><div><b><br>
Roles &amp; Responsibilities</b></div><ul><div>
Design, implement, and maintain scalable, secure, and highly available infrastructure on AWS</div><div>
Develop and improve CI/CD pipelines, Infrastructure as Code (IaC) using Terraform, Harness</div><div>
Own and implement monitoring, alerting, logging, and distributed tracing with tools like Dynatrace/ Datadog</div><div>
Troubleshoot production incidents, conduct blameless postmortems, and improve incident response processesOptimize systems for cost, performance, and reliability</div><div>
Drive chaos engineering and resilience testing</div><div>
Collaborate with development teams to embed SRE practices like SLAs, SLOs, and error budgets</div><div>
Mentor junior SREs and promote DevOps/SRE culture across the org</div></ul><p></p>
<p>Required Skills</p>
<p>SRE ENGINEER (SITE RELIABILITY/RESILIENCY)</p></div>

SRE-6

<div>Chicago, Illinois 60018 Posted March 12th, 2026
 <div></div><p>Looking for more job opportunities? Click here!</p></div>
<br><div><p>Job Type: Full Time</p>
<p>Job Category: IT</p>
<p>Job Description</p>
<p></p><div><b>Role: Desktop Support Engineer</b></div><div><b>
Location: Chicago, IL - Onsite</b></div><div><b>
Fulltime Permanent FTE</b></div><div></div><div><b><br>
Job Description</b></div><ul><div>
Diagnose and troubleshoot technical issues, including account setup, network configuration, software and hardware issues</div><div>
Deliver hands-on support for a range of hardware including PCs, laptops, and peripherals in a mixed Windows and Mac environment.</div><div>
Perform network troubleshooting, particularly on VPN connections and wireless configurations, integrating with Zscaler.</div><div>
Asset management and tracking using ServiceNow (SNOW) for accurate inventory control.</div><div>
Provide timely resolutions for hardware and software issues, ensuring user satisfaction.</div><div>
Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)</div><div>
Provide prompt and accurate feedback to customers</div><div>
Refer to internal knowledge bases or external resources to provide accurate tech solution</div><div>
Ensure all issues are properly logged</div><div>
Prioritize and manage several open issues at one time</div><div>
Follow up with clients to ensure their IT systems are fully functional after troubleshooting</div><div>
Prepare accurate and timely reports</div><div>
Document technical knowledge in the form of KB Articles</div><div>
Maintain good relationships with clients</div></ul><div><b>
Technical Experience:</b></div><ul><div>
Experience level : 6 &ndash; 8 years of Technical experience in Windows and Mac</div><div>
Proficient in managing and troubleshooting Windows and Mac hardware and software; skilled.</div><div>
Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role</div><div>
Good understanding of computer systems, mobile devices and other tech products</div><div>
Excellent problem-solving and communication skills</div><div>
Ability to provide step-by-step technical help, both written and verbal</div><div>
Familiarity with ITSM tools like ServiceNow for ticket management.</div></ul><div><b>
Professional Attributes:</b></div><ul><div>
Excellent customer service skills and the ability to communicate effectively with non-technical users.</div><div>
Self-starter with the ability to work independently and efficiently.</div><div>
Physical ability to manage IT equipment installations and movements.</div><div>
Adaptable and flexible to meet varying work schedules and environments.</div></ul><p></p>
<p>Required Skills</p>
<p>DEVOPS ENGINEER</p> <p>SENIOR EMAIL SECURITY ENGINEER</p></div>

Desktop Support Engineer-6

CapTech

<div>
 <p>
  CapTech is an award-winning consulting firm that collaborates with clients to achieve what&rsquo;s possible through the power of technology. At CapTech, we&rsquo;re passionate about the work we do and the results we achieve for our clients. From the outset, our founders shared a collective passion to create a consultancy centered on strong relationships that would stand the test of time. Today we work alongside clients that include Fortune 100 companies, mid-sized enterprises, and government agencies, a list that spans across the country.
  <br/>
  <br/>
  <br/>
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 <strong>
  Job Description
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 <p>
  CapTech Data Engineering consultants enable clients to build and maintain advanced data systems that bring together data from disparate sources in order to enable decision-makers. We build pipelines and prepare data for use by data scientists, data analysts, and other data systems. We love solving problems and providing creative solutions for our clients. Cloud Data Engineers leverage the client&rsquo;s cloud infrastructure to deliver this value today and to scale for the future. We enjoy a collaborative environment and have many opportunities to learn from and share knowledge with other developers, architects, and our clients.
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 </p>
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  The Value You Deliver (or What You&rsquo;ll Do)
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 </p>
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  <li>
   Be trusted advisor to customers with best practices, methodologies, and technologies to implement data engineering solutions.
  </li>
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   Design, implement, and maintain modern data pipelines to deliver optimal solutions utilizing appropriate cloud technologies.
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   Partner with product owners and business SMEs to analyze customer requirements and provide a supportable and sustainable engineered solution.
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   Provide technical leadership and collaborate within and across teams to ensure that the overall technical solution is aligned with the customer needs.
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   Stay current with the latest cloud technologies, patterns, and methodologies; share knowledge by clearly articulating results and ideas to key stakeholders.
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  Qualifications
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   Experience building/operating highly available distributed systems of data extraction, ingestion, and processing large data sets
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   5+ years of experience delivering data engineering solutions on cloud platform
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   5+ years of experience implementing modern designs using at least one cloud-based solution/platform (AWS, Azure, GCP)
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   Advanced level proficiency with at least one ETL / Data Orchestration technology (Azure Data Factory, SSIS, Informatica, Alteryx, Ab Initio, Pentaho, Talend, Matillion)
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   Experience cloud-based data warehousing and data lake solutions like Snowflake, Redshift, Databricks
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   5+ years of experience with SQL or NoSQL database (PostgreSQL, MySQL, SQL server, Oracle, Aurora, Presto, BigQuery)
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   Expertise with SQL, database design/structure and data structure (star, snowflake schemas, de/normalized designs)
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   5+ years of experience with at least one programming language (Python, Java, R, C / C# / C++, Shell)
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   Familiarity with one or more DevOps tools (git, Jenkins, CI/CD, Jira)
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   Fundamental understanding of big data, open source, and data streaming concepts
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   Ability to think strategically and provide recommendations utilizing traditional and modern architectural components based on business needs
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   Experience providing technical leadership and mentoring other engineers in data engineering space
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   Cloud certification on any platform a plus
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 <strong>
  Additional Information
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  We want everyone at CapTech to be able to envision a lasting and rewarding career here, which is why we offer a variety of career paths based on your skills and passions.  You decide where and how you want to develop, and we help get you there with customizable career progression and a comprehensive benefits package to support you along the way.  Alongside our suite of traditional benefits encompassing generous PTO, health coverage, disability insurance, paid family leave and more, we&rsquo;ve launched extended benefits to help meet our employees&rsquo; needs.
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   Learning &amp; Development &ndash; Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths
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 </ul>
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  <li>
   Modern Health &ndash;A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources to support employees and their families through life&rsquo;s ups and downs
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   Carrot Fertility &ndash;Inclusive fertility and family-forming coverage for all paths to parenthood &ndash; including adoption, surrogacy, fertility treatments, pregnancy, and more &ndash; and opportunities for employer-sponsored funds to help pay for care
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   Fringe &ndash;A company paid stipend program for personalized lifestyle benefits, allowing employees to choose benefits that matter most to them &ndash; ranging from vendors like Netflix, Spotify, and GrubHub to services like student loan repayment, travel, fitness, and more
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   Employee Resource Groups &ndash; Employee-led committees that embrace and incorporate diversity and inclusion into our day-to-day operations
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   Philanthropic Partnerships &ndash; Opportunities to engage in partnerships and pro-bono projects that support our communities.
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   401(k) Matching &ndash; Generous matching and no vesting period to help you continue to build financial wellness
  </li>
 </ul>
 <p>
  CapTech is an equal opportunity employer committed to fostering a culture of equality, inclusion and fairness &mdash; each foundational to our core values.  We strive to create a diverse environment where each employee is encouraged to bring their unique ideas, backgrounds and experiences to the workplace. For more information about our Diversity, Inclusion and Belonging efforts, click HERE.  As part of this commitment, CapTech will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Laura Massa directly via email lmassa@captechconsulting.com.
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  CapTech supports Equal Pay for all. In addition, in the State of Illinois we are committed to Equal Pay for ALL in accordance with the Illinois Equal Pay Act. The base pay range for this role is: $150,000 - $200,000k.
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  At this time, CapTech cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship.
 </p>
</div>


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