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senior manager

The Home Depot

<div>Position Purpose:
The Utility/Government Rebate Senior Manager is responsible for the development and management of all government and/or utility-sponsored residential and commercial consumer rebate programs for The Home Depot. The Senior Manager is responsible for creating a centralized process to bring simplicity and efficiencies for utilities seeking to construct a consumer rebate program with The Home Depot. Through coordination with Merchandising and Store Operations teams, the position will drive incremental sales growth opportunities in energy efficient, and water conservation products. The Utility/ Government Rebate Senior Manager will serve as a primary point of contact for all utilities and government agencies. Manage the creation and implementation of processes and procedures to drive consistency and maximize effectiveness throughout the organization. Identify and investigate industry &quot;best practices&quot; and implement improvements as appropriate. 
Key Responsibilities:<ul><li>
Partner with suppliers to develop and negotiate new and existing rebate programs with utilities and / or government agencies</li><li>
Manage rebate reimbursement and allocation process to ensure maximum credit is received. Will require coordination with utilities, government agencies and internal THD departments.</li><li>
Provide reporting and analysis on program activity, sales trending and projections and rebate status.</li><li>
Coordinate consumer messaging with internal functional teams (i.e. marketing, in-store environment) and utility companies.</li><li>
Manage content and messaging on rebate information for homedepot.com and eco options websites. Partner with on-line team to optimize placements on search options.</li><li>
Train field teams and SSC departments on rebate opportunities and reimbursement process.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This position reports to Director Social Environmental Responsibility.</li><li>
This position has 1 direct report.</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel 5% to 20% of the time.</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li>
Bachelor's degree in business, government relations, or public policy</li><li>
Previous retail or merchandising experience</li><li>
Previous experience with environmental or government programs in consumer products industry</li><li>
Proven ability working on cross functional projects</li><li>
Strong knowledge of utility and government rebate programs in the U.S.</li><li>
Prior hands‑on experience in SQL as a data source</li></ul>
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Minimum Years of Work Experience:<ul><li>
7</li></ul> 
Competencies:<ul><li>
Ability to build strong relationships and effectively contribute on cross-functional teams.</li><li>
Communication - Ability to persuade or influence others; Fosters open communication, presents a compelling case for proposals and ideas, strong ability to win support from others; is assertive and holds firm when necessary.</li><li>
Ability to manage multiple priorities and schedule demands. Ability to delegate effectively</li><li>
Sound business and financial acumen; understands the meaning and implications of key financial indicators; uses analysis to create and evaluate strategic options and opportunities.</li></ul></div>

Senior Manager, Utility and Government Rebate

<div>Position Purpose:
This position will be responsible for leading the Company on environmental initiatives. This will include merchandising, store operations, and all other functional areas. The role will be responsible for determining annual promotions to sustain leadership in the environmental industry. The position will be the focal point for external groups seeking explanation or partnership on environmental/sustainable concerns. The Sr. Manager of Environmental Innovation will be responsible for leading processes and reporting sustainable development within the organization. 
Key Responsibilities:<ul><li>
20% Creates, coordinates and manages environmental initiatives within the Merchandising Organization as well as other functional groups. Serves as captain for determination of &quot;Eco Options&quot; environmentally-friendly product and vendor selections.</li><li>
20% Creates and manages relationships with environmental organization, both private and governmental; to include developing program direction and researching issue (protest) areas.</li><li>
20% Coordinates activities through team members, merchants and marketing the advertising and marketing of &quot;Eco Options&quot; products.</li><li>
20% Manages the environmental team on a daily basis. Provides direction to third party organizations that verify and direct suppliers' environmental marketing claims.</li><li>
20% Coordinates and provides direction to store maintenance and construction, store operations, SSC functional areas to reduce the Company's impact on the environment. Leads and creates educational products and literature for associates and customers.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
Department VP</li>
Accountable for direct supervision of the work activities of others. In addition to personnel issues <li>- including selection, termination, performance appraisal and professional development of subordinates.</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel 5% to 20% of the time.</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li>
Bachelor's degree, preferably in a related industry with a focus on Environmental Marketing</li><li>
Proven ability to implement initiatives in a fast-paced retail environment</li><li>
Competence in project and process management, organization and strategic planning with the ability to execute a tactical plan</li><li>
Strong project management skills and ability to effectively communicate and/or present complex processes or activities. Knowledge of e-business and direct fulfillment merchandising solutions</li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Minimum Years of Work Experience:<ul><li>
8</li></ul> 
Competencies:<ul><li>
Ability to manage multiple priorities and schedule demands. Ability to delegate effectively</li><li>
Ability to develop programs and best practices for environmental change and sustainability throughout the Merchandising Organization</li><li>
Proven ability to communicate to audiences at varied levels, internal and external to the company - oral and written</li></ul></div>

Senior Manager, Environmental Innovation

The Coca-Cola Company

<div>Position Overview:
 
The role of Senior Manager of Business Threat Intelligence involves overseeing the daily operations of the Business Threat Intelligence Program. This includes leading a team of analysts responsible for collecting, analyzing, and disseminating intelligence products and managing risk across multiple stakeholders. The Senior Manager plays a key role in aligning threat intelligence efforts with the broader organizational goals and priorities, and in advocating for necessary resources and investments to effectively mitigate threats and protect critical assets. 
 
Function Related Activities/Key Responsibilities:
<ul><li>Leadership: Develop and execute the vision and roadmap for the threat intelligence program, aligning it with The Coca-Cola Company&rsquo;s goals and objectives.</li><li>
Stakeholder Collaboration: Collaborate with cross-functional stakeholders inluding Executive Leadership, Legal, Enterprise Risk Management, Business Development (M&amp;A), and Supply Chain, to ensure threat intelligence insights are integrated into business decision-making processes across the system.</li><li>
Team Management: Lead and mentor a team of threat intelligence analysts, ensuring they have the necessary skills, resources, and support to effectively identify and mitigate global risks.</li><li>
Threat and Risk Analysis: Oversee the collection, analysis, and interpretation of threat intelligence to identify emerging threats and trends and assess their impact on the organization's interests and operations.</li><li>
External Engagement: Foster relationships with external partners, industry peers, government agencies, and threat intelligence sharing communities to stay informed about emerging threats and best practices. Proactively identify new data sources, analytical tools, and emerging technologies that could enhance the organization's business intelligence capabilities. Manage third-party vendors, budgets, and the procurement process.</li><li>
AI-enabled Analytics: Proven track record leading AI-enabled analytics initiatives that synthesize multi-source data (Internal systems, external feeds, partner data).</li><li>
Continuous Improvement: Continuously evaluate and enhance the effectiveness of the threat intelligence program through feedback, metrics, and lessons learned from security incidents and industry best practices.</li></ul> 
Education Requirements:<ul><li>
Minimum bachelor's degree in a relevant field</li><li>
Demonstrated history in developing a proactive business threat intelligence model.</li><li>
Proficient understanding of both physical and cyber security, including their interplay in the threat landscape. To include an acumen in Artificial Intelligence, deep fakes, and misinformation campaigns.</li><li>
Proven track record leading AI-enabled analytics initiatives that synthesize multi-source data (Internal systems, external feeds, partner data).</li><li>
Government and private sector experience preferred.</li><li>
Outstanding reading, writing, editing, and communication skills.</li><li>
Strong interpersonal abilities.</li></ul> 
Related Work Experience:<ul><li>
5-7 years in intelligence analysis, investigations, and security operations.</li><li>
2-5 years in a leadership role preferred.</li></ul> 
Functional
<ul><li>Demonstrated history in developing a proactive business threat intelligence model.</li><li>
Proficient understanding of both physical and cyber security, including their interplay in the threat landscape. To include an acumen in Artificial Intelligence, deep fakes, and misinformation campaigns.</li><li>
Proven track record leading AI-enabled analytics initiatives that synthesize multi-source data (Internal systems, external feeds, partner data).</li><li>
Government and private sector experience preferred.</li><li>
Outstanding reading, writing, editing, and communication skills.</li><li>
Strong interpersonal abilities.</li></ul>
The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.
Business Risks, Collaborating, Decision Making, Global Security, Intelligence Analysis, Leadership, Risk Analysis, Security Operations, Taking Initiative
Pay Range:
$126,000 - $145,000
Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
Annual Incentive Reference Value Percentage:
15
Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.
Location(s):
United States of America
City/Cities:
Atlanta
Travel Required:
00% - 25%
Relocation Provided:
No
Job Posting End Date:
April 24, 2026
Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what&rsquo;s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors &ndash; curious, empowered, inclusive and agile &ndash; and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws. 
 
Annual Incentive Reference Value Percentage:15 
Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.</div>

Senior Security Manager

<div>Position Purpose:
The Sr. Manager Decision Analytics position leads the Insights and Reporting functions for Store Operations and Services divisions. This role works closely with the Director within Decision Analytics in defining the analytical strategy and approach for projects and processes and effectively manage talent. The role works cross-functionally with business partners from across Store Operations, Services, Product and IT to design and implement decision analytics, tools, and new visibility/reporting capabilities. This role has responsibility for creating analytics, translating business questions to actionable insights, supporting ongoing analytical needs, designing analytical and reporting platforms, and partnering with cross-functional teams to deliver high quality analytics solutions for The Home Depot. These responsibilities require effective communication skills, building relationships and partnerships, and leveraging business proficiency for solutions and recommendations. 
Key Responsibilities:<ul><li>
60% Collaborate with stakeholders, business partners, colleagues, developers, and business analysts to deliver high quality analytics solutions</li><li>
25% Data analytics with large volumes of data, using a wide variety of database applications / analytical tools including SQL, SAS, R, and python</li><li>
5% Data cleansing, validation, testing</li><li>
5% Enhancements / modifications to systems &amp; procedures</li><li>
5% Supporting end users, problem solving, troubleshooting</li></ul> 
Direct Manager/Direct Reports:<ul><li>
Reports to a Director.</li><li>
This position has 2-3 direct reports.</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li>
Master's degree in Analytics, Finance, or Information Systems or related field is preferred</li><li>
Eight or more years of experience in analytics or business intelligence is preferred</li><li>
Experience in SQL, SAS, Tableau, R, python and similar tools preferred</li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Preferred Education:<ul><li>
No additional education</li></ul> 
Minimum Years of Work Experience:<ul><li>
6</li></ul> 
Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 
Minimum Leadership Experience:<ul><li>
None</li></ul> 
Preferred Leadership Experience:<ul><li>
None</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
None</li></ul></div>

Senior Manager Decision Analytics - Insights & Reporting

ML Property Group

The Senior Community Manager is fully accountable for all property operations. Leadership ability is a must, as the Senior Community Manager is the leader of the site team. The purpose of the Community Manager is to effectively manage and coordinate activities and available resources in order to accomplish property, owner, and company objectives. These objectives will include maximizing occupancy and income levels, increasing property values, and minimizing property operational expenses while maintaining a quality product.JOB SPECIFIC COMPETENCIESAssociate Relations:<ul><li>Manages all on-site employees, including giving timely, constructive feedback and positive encouragement.</li><li>Motivate the office and maintenance staff and give consistent verbal and written feedback.</li><li>Has the ability to document performance feedback (including corrective actions) and effectively manages employee performance on a regular interval.</li><li>Train and develop subordinates (provide on-the-job training and ensure assigned company training is complete).</li><li>Recruit, hire, train, motivate and supervise all on-site staff in order to achieve operational goals assigned to the property. This will include team building, training, and performance management.</li><li>Plan and carry out the successive steps of regular duties and handles problems and deviations in the work assignment in accordance with objectives, policies, previous training, or company practices.</li><li>Abides my state and federal work regulations including wage and hour laws. Does not participate in or allow discriminatory, harassing or retaliatory actions.</li><li>Has read and understands the MLPG New Hire Onboarding Process and is effectively able to execute the process and communicate it to candidates.</li><li>Coordinates directly with HR regarding termination decisions and does not make termination recommendations unless the proper documentation is in place.</li></ul>Resident Relations and Education:<ul><li>Communicate clearly to residents and in a consistent manner.</li><li>Respond to resident requests and concerns in a timely, professional manner.</li><li>Read and/or listen to resident requests/complaints in a calm, respectful, and open manner.</li><li>Maintain a complete clean and neat uniform. Personal appearance must be clean and neat at all times, according to MLPG policy.</li><li>Demonstrate customer service skills by treating residents, coworkers, supervisors, and vendors with respect, answering questions in a professional and open manner. Responds sensitively to concerns/complaints and exhibits a sense of urgency.</li><li>Attend and assist in resident activities and functions after hours and weekends, as needed.</li></ul>Financial:<ul><li>Assist in budget preparation, as well as maintain budgeted income and expenses. Project monthly forecasts and understand and explain budget variances.</li><li>Ensure that all rents are collected and posted and processed/deposited on a daily basis.</li><li>Oversee all accounting transactions. Manage cash accounts, process invoices as directed by</li><li>Supervisor and owner, maintain proper bookkeeping at all times.</li></ul>Property Evaluations:<ul><li>Perform and schedule all evictions and enforce adherence to all lease rules and regulations by all residents.</li><li>Walk all vacant units as well as the property on a regular basis ensuring that it is well maintained. During these inspections all liability and/or deficiencies should be reported to to the Service Manager and Supervisor.</li><li>Responsible for office operations, quality curb appeal, office and model cleanliness.</li><li>Conduct market surveys as required. Create and implement marketing plans for ongoing success and high occupancy of the property.</li></ul>Payroll:<ul><li>Has a working knowledge and a familiarity with Paylocity Payroll System. Seeks help and additional training if necessary.</li><li>Seeks supervisor or ownership&rsquo;s approval before approving employee overtime.</li><li>Approval of timesheets and overtime by the 10am Monday morning deadline.</li><li>Ensures employees have completed their time card approvals.</li><li>Limits and monitors employee missed punches and disciplines chronic offenders.</li><li>Does not manipulate over time records, monitors overtime proactively but does not remove legitimate employee overtime worked. Does not allow employees to work off the clock.</li><li>Maintains accurate payroll records by promptly returning Associate Status Forms to Payroll.</li></ul>Reporting:<ul><li>Must maintain all records in a complete and organized manner as described throughout the MLPG P&amp;P Operations Manual and in full compliance with outside regulatory boards which may be applicable (EEOC, OSHA, EPA, HUD, etc.)</li><li>Consistently review all leasing performance and paperwork.</li></ul>Safety:<ul><li>Responsible for responding to all emergency situations, preparing all necessary reporting and notifying the Supervisor, Regional Director, VP and COO.</li></ul>Compliance:<ul><li>Assist in managing the client/owner relationship by meeting with owners, conducting property tours, providing updates and information about the property performance, and responding to owner requests as needed.</li><li>Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act, OSHA, EPA and all other Federal, State and Local laws pertaining to Multi-Family Housing.</li><li>Fully implement and enforce all policies and procedures as outlined in the MLPG Policy and Procedures Manuals.</li><li>Maintain and keep Policies and Procedures in up to date manner, inform and train staff on any revisions in a timely manner.</li><li>Review and approve all leasing application files; enforce property qualifying criteria in a fair and consistent manner for all leasing applicants.</li></ul>POSITION QUALIFICATIONSEducation<ul><li>High school degree required, college degree preferred.</li></ul>Experience<ul><li>Four years prior experience in property management or in a related industry preferred with a minimum of two years in a supervisory role.</li></ul>SKILLS &amp; ABILITIESComputer Skills<ul><li>Computer software experience to include MS Word, MS Excel, Google Suite, and Entrata&reg; . Basic typing skills and knowledge of computers. Use of the company&rsquo;s payroll system is required. Prior HRIS experience a plus.</li></ul>CERTIFICATES AND LICENSES<ul><li>Valid driver&rsquo;s license and current automobile insurance is required. Position requires individuals to furnish their own reliable transportation. CPM&reg;, ARM&reg; designation preferred. Ability to earn future designations as required by Industry standards.</li></ul>Other Requirements<ul><li>Excellent written and verbal communication skills providing for effective communication with residents, employees, peers, vendors, owners, etc. and to assist in efficient operations. Bilingual abilities (written and verbal) may be required based on specific needs of property. Basic understanding of Landlord/Tenant laws and application, familiarity with local Lease and Addendums, Fair Housing/ADA regulations and application, OSHA &amp; EPA requirements for property management industry.</li></ul>WORK ENVIRONMENT<ul><li>The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, and residences or commercial vehicles.</li></ul>Job Type: Full-timePay: From $65,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Referral program</li><li>Vision insurance</li></ul>Experience:<ul><li>Property management: 4 years (Required)</li></ul>Language:<ul><li>English and Spanish (Preferred)</li></ul>Ability to Commute:<ul><li>Atlanta, GA 30336 (Required)</li></ul>Work Location: In person

Senior Community Manager

CKH Group

<div><h3 class="jobSectionHeader">Description:</h3>
CKH is seeking a Senior Manager, Tax Practice who is a talented CPA (Certified Public Accountant) with strong leadership values and an entrepreneurial mindset, who will contribute to the growth and direction of our dynamic tax team. As part of the management staff, you will partner with our tax team and leadership to develop and scale our domestic tax preparation, compliance, and tax planning offering.
We will trust you to:
<ul><li>Lead a team of tax preparers and planners with varying degrees of experience.</li><li>
Coordinate, review, and sign state and federal tax returns, quarterly estimated payments, and annual report filings.</li><li>
Apply functional knowledge to understand potential tax issues and participate in tax planning.</li><li>
Perform process optimization analysis to determine the most efficient and effective means to execute upon client needs.</li><li>
Act as Project Manager for special projects at the request of the leadership.</li><li>
Manage, mentor, and train Tax Associates and Senior Tax Associates.</li><li>
Manage IRS audit processes.</li><li>
Develop and execute a scalable process for integrating acquired tax firms and applying a segmented client model to ensure an ideal client experience.</li><li>
Other job duties as defined.</li></ul>
<h3 class="jobSectionHeader">Requirements:</h3>
<ul><li>Degree in Accounting, Finance or Economics</li><li>
Eight (8) or more years of experience preparing federal individual and business (S-Corp; Partnerships) tax returns with public account experience.</li><li>
Five (5) or more years of management experience, with the demonstrated ability to grow and develop associates.</li><li>
Experience completing complex returns (individual, trust, partnership).</li><li>
Good MS Office skills, Intermediate to Advanced Excel skills</li><li>
Familiarity with accounting software packages: Quickbooks - Certified Pro Advisor, ADP Payroll, Ultratax</li><li>
Good communication skills with proactive, supportive and positive approach</li><li>
Active CPA License</li></ul>
<h3 class="jobSectionHeader">Benefits:</h3>
<ul><li>Competitive salary and benefits package including health insurance, vision &amp; dental;</li><li>
Company contribution to 401k</li><li>
Experience in a wide range of accounting and financial services</li><li>
Friendly office made up of enthusiastic, multinational staff</li><li>
Continuous improvement &amp; training.</li></ul></div>

Senior Tax Manager, CPA

American Express

<div>At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
The world&rsquo;s best colleague digital experience. That&rsquo;s what we deliver. Everywhere. Every single day. American Express&rsquo;s global employees and contractors (we call them colleagues) are served by an award-winning Digital Workplace team that enables communication, connection, and productivity &ndash; and we&rsquo;re just getting started.
The Digital Workplace Product Group, within the Technology organization at American Express, brings together foundational strategic technology capabilities in digital workplace. It connects business priorities with product roadmaps and drives product management standards across the Digital Workplace organization. At American Express, Digital Workplace aims to create the World&rsquo;s Best Colleague Experience, which starts with great product management.
Create the World's Best Digital Colleague Experience
The Digital Workplace Product Group within the Technology organization at American Express is responsible for delivering secure, scalable, and modern collaboration capabilities to colleagues across the enterprise.
We are seeking a skilled Senior Product Manager &ndash; Microsoft Teams to own the technical strategy, governance, and enterprise adoption of Microsoft Teams as a core collaboration and communications platform. This role requires hands-on experience managing Microsoft Teams at scale, strong fluency across the Microsoft 365 ecosystem, and demonstrated success driving behavioral change and platform adoption in complex, regulated environments.
This role sits at the intersection of engineering, operations, and business transformation.
Key Responsibilities
Lead the Product Strategy for Microsoft Teams
<ul><li>Execute the enterprise roadmap for Microsoft Teams that considers chat, channels, meetings, shared channels, apps, bots, and integrations.
</li><li>Evaluate Microsoft roadmap updates and determine enterprise readiness, impact, and deployment strategy.
</li></ul>Platform Architecture &amp; Governance
<ul><li>Design and evolve governance models covering:
<ul><li>Team creation and provisioning
</li><li>Naming conventions and lifecycle management
</li><li>External access and guest collaboration
</li><li>Shared channels and cross-tenant access
</li><li>Information barriers and compliance controls
</li></ul></li><li>Partner with Security, Risk, Legal, and Compliance to align Teams configuration with regulatory requirements.
</li></ul>Product Delivery &amp; Engineering Partnership
<ul><li>Translate business and compliance requirements into technical product requirements and prioritized backlogs.
</li><li>Partner closely with engineering teams on:
<ul><li>Policy configuration and automation
</li><li>API integrations and app governance
</li><li>Performance monitoring and telemetry instrumentation
</li></ul></li></ul>AI &amp; Intelligent Collaboration Enablement
<ul><li>Partner with the DW Copilot team for the technical enablement of Microsoft Copilot in Teams and AI-powered meeting capabilities.
</li><li>Assess risk, data governance implications, and readiness for AI feature rollouts.
</li><li>Partner with data governance teams to ensure responsible AI deployment.
</li></ul>Adoption &amp; Change Management Leadership
<ul><li>Develop and execute enterprise-wide adoption strategies grounded in behavioral change principles.
</li><li>Use telemetry and usage analytics to identify adoption gaps, shadow IT risks, and collaboration inefficiencies.
</li><li>Partner with communications, training, and business stakeholders to:
<ul><li>Develop enablement materials
</li><li>Design role-based adoption campaigns
</li><li>Promote best practices and platform standards
</li></ul></li><li>Measure adoption success through clearly defined KPIs (active usage, feature utilization, meeting quality, satisfaction scores).
</li></ul>Required Skills &amp; Experience
<ul><li>5+ years of experience managing Microsoft Teams in a large enterprise (10,000+ users preferred).
</li><li>Strong understanding of:
<ul><li>Teams&rsquo; architecture and service dependencies
</li><li>Messaging and meeting policies
</li><li>App permission policies and app governance
</li><li>Cross-tenant collaboration and external access controls
</li></ul></li><li>Hands-on experience with:
<ul><li>Teams Admin Center and Microsoft 365 Admin Center
</li></ul></li><li>Experience implementing Teams governance frameworks at enterprise scale.
</li></ul>Microsoft 365 &amp; Compliance Knowledge
<ul><li>Strong understanding of:
<ul><li>SharePoint Online and OneDrive architecture
</li><li>Exchange Online integration
</li><li>Microsoft Purview (retention, DLP, eDiscovery, information barriers)
</li><li>Sensitivity labels and data lifecycle management
</li></ul></li><li>Experience operating in regulated environments (financial services strongly preferred).
</li></ul>Technical Product Management
<ul><li>Proven experience defining and delivering platform roadmaps.
</li><li>Ability to write detailed product requirements that reflect architectural and compliance considerations.
</li><li>Experience managing platform-level KPIs (availability, reliability, performance, adoption).
</li><li>Strong analytical skills and experience working with product telemetry and reporting dashboards.
</li><li>Experience working in Agile environments with engineering teams.
</li></ul>Adoption &amp; Change Management
<ul><li>Demonstrated experience leading enterprise-scale change initiatives.
</li><li>Experience developing adoption strategies for collaboration or SaaS platforms.
</li><li>Strong understanding of change management methodologies (e.g., ADKAR or similar frameworks).
</li><li>Ability to influence behavior change across diverse business units.
</li></ul>Education &amp; Certifications
<ul><li>Bachelor&rsquo;s Degree required.
</li><li>Master&rsquo;s Degree a plus.</li></ul></div>
 <div>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we&rsquo;ll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
<ul><li>Competitive base salaries
</li><li>Bonus incentives
</li><li>6% Company Match on retirement savings plan
</li><li>Free financial coaching and financial well-being support
</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits
</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
</li><li>Free and confidential counseling support through our Healthy Minds program
</li><li>Career development and training opportunities
</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the &ldquo; Know Your Rights &rdquo; poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.</div>
 <div>At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you&rsquo;ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.</div>
 <div>We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
<ul><li>Competitive base salaries
</li><li>Bonus incentives
</li><li>6% Company Match on retirement savings plan
</li><li>Free financial coaching and financial well-being support
</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits
</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
</li><li>Free and confidential counseling support through our Healthy Minds program
</li><li>Career development and training opportunities
</li></ul>For a full list of Team Amex benefits, visit out Colleague Benefits Site .
<div>American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. 
</div><div></div> 
<div>We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. 
</div><div></div> 
<div>US Job Seekers - Click to view the &ldquo; Know Your Rights &rdquo; poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.</div></div><div></div>

Senior Manager - Digital Product Management - Digital Workplace

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