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senior casualty claims resolution specialist - central/southwest region Jobs in Indianapolis

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systems application support specialist

senior resolution manager

Gallagher

<div>Introduction 
<div>
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it&rsquo;s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people&rsquo;s lives. It takes empathy, precision, and a strong sense of partnership&mdash;and that&rsquo;s exactly what you&rsquo;ll find here. We&rsquo;re a team of fast-paced fixers, empathetic experts, and outcomes drivers &mdash; people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you&rsquo;ll play a vital role in helping businesses and individuals move forward with confidence. Here, you&rsquo;ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you&rsquo;re here, you&rsquo;re part of something bigger. You&rsquo;re part of a team that shows up, stands together, and leads with purpose.
</div> 
Overview<div> 
Role specifics:</div><ul><li>
Jurisdictions:
</li><li>Licenses:
</li><li>Location: This role is eligible for fully remote work.</li></ul>
 
How you'll make an impact 
<ul><li>
Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims.</li><li>
Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.</li><li>
Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process</li><li>
Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.</li><li>
Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.</li></ul>
 
About You<div> 
Ideal candidates for this position will have:</div><ul><li>
Claims Background: workers compensation lost time/indemnity</li><li>
Jurisdictional Experience:</li><li>
Active Adjusters' licenses:</li></ul><div> 
As a key member of our experienced Claims Adjuster team, you will:</div><ul><li>
Investigate, evaluate, and resolve complex workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolution.</li><li>
Work in partnership with our clients to deliver innovative solutions and enhance the claims management process</li><li>
Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants</li></ul><div>
 Required Qualifications:</div><ul><li>
High School Diploma.</li><li>
Minimum of 5 years related claims experience.</li><li>
Appropriately licensed and/or certified in all states in which claims are being handled.</li><li>
Knowledge of accepted industry standards and practices.</li><li>
Computer experience with related claims and business software.</li></ul><div>
Desired:</div><ul><li>
Bachelor's Degree</li></ul><div></div><div> 
#LI-KQ1</div><div>
#LI-REMOTE</div> 
 
Compensation and benefits 
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you&rsquo;ll get, depending on your job level these benefits may improve:
<ul><li>Medical/dental/vision plans, which start from day one!</li><li>
Life and accident insurance</li><li>
401(K) and Roth options</li><li>
Tax-advantaged accounts (HSA, FSA)</li><li>
Educational expense reimbursement</li><li>
Paid parental leave</li></ul><div>
Other benefits include:</div><ul><li>
Digital mental health services (Talkspace)</li><li>
Flexible work hours (availability varies by office and job function)</li><li>
Training programs</li><li>
Gallagher Thrive program &ndash; elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing</li><li>
Charitable matching gift program</li><li>
And more...</li></ul><div>
**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.</div><div></div><div> 
We value inclusion and diversity</div>
Click Here to review our U.S. Eligibility Requirements
Inclusion and diversity (I&amp;D) is a core part of our business, and it&rsquo;s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees&rsquo; diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as &ldquo;protected characteristics&rdquo;) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.</div>

Senior Resolution Manager

Liberty Mutual Insurance

<div>Description
<div><h2 class="jobSectionHeader">Lead With Expertise. Deliver Impact That Matters. Grow With a Company That Invests in You.</h2>
At Liberty Mutual, we show up for people in their toughest moments, and we show up for our employees with the same commitment. Our Complex Casualty Claims Team is expanding, and we&rsquo;re seeking a Senior Claims Resolution Specialist who brings deep technical expertise, sharp critical thinking, and a passion for doing what&rsquo;s right. We are currently hiring for the Central and Southwest Regions due to this growth. 
If you&rsquo;re energized by the challenge of managing high‑exposure, complex, and catastrophic injury claims, and you want to work in an environment where professionalism, integrity, and empathy guide everything we do, this is the role for you.<h2 class="jobSectionHeader">
 What Makes This Role Special</h2><h3 class="jobSectionHeader">
You Own the Complex Work</h3>
You&rsquo;ll be the point person on severe and catastrophic auto and homeowner&rsquo;s casualty claims, navigating litigation, partnering with counsel, and driving strategy.<h3 class="jobSectionHeader">
Your Expertise Is Valued</h3>
Your judgment plays a key role in shaping outcomes. You&rsquo;ll influence decisions on some of our most significant claims, backed by leaders who respect your experience.<h3 class="jobSectionHeader">
Flexibility Meets Purpose</h3>
This role is remote or hybrid depending on location, with only a modest two days a month expectation if you live near a hub.<h3 class="jobSectionHeader">
You&rsquo;ll Keep Growing</h3>
From advanced technical training to mentorship opportunities, we&rsquo;re dedicated to helping you expand your impact.<h3 class="jobSectionHeader">
Competitive Bonus Opportunity</h3>
External candidates with an active FL or TX All‑Lines Adjuster License (CEs current) may qualify for a $2,500 sign‑on bonus.<h1 class="jobSectionHeader">
What You&rsquo;ll Do</h1><ul><li>
Manage the investigation, evaluation, and resolution of complex auto and homeowner&rsquo;s casualty claims.</li><li>
Assess coverage, liability, and damages; recommend settlement strategies and escalate appropriately for authority review.</li><li>
Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation.</li><li>
Collaborate closely with trial counsel; attend mediations, arbitrations, trials, hearings, and conferences.</li><li>
Prepare detailed litigation and trial reports for local management and Home Office.</li><li>
Communicate effectively with policyholders, witnesses, attorneys, and claimants to gather information and provide guidance.</li><li>
Responds to various written and telephone inquiries including status reports.</li><li>
Maintain accurate reserves, recommending increases on cases in excess of authority.</li><li>
Safeguard financial and confidential information across all claim files.</li><li>
Oversee billing practices of outside and in‑house counsel to ensure compliance and cost efficiency.</li><li>
May assist as a resource to the team, stepping in for the Claims Team Manager when needed or mentoring colleagues; or representing the company on matters involving state or federal regulatory agencies.</li><li>
Participate in special projects at the direction of leadership.</li></ul><h1 class="jobSectionHeader"> 
What You Bring</h1><h3 class="jobSectionHeader">
Ideal Experience Includes:</h3><ul><li>
5+ years managing complex and litigated casualty claims</li><li>
Deep expertise handling severe to catastrophic injuries and fatalities</li><li>
Strong analytical thinking, negotiation skills, and sound judgment</li><li>
Ability to thrive in a fast‑paced, high‑stakes environment</li><li>
Professionalism, empathy, and exceptional communication skills</li></ul><h1 class="jobSectionHeader">
Where You Can Work</h1>
If you live within 50 miles of one of our hub locations, the role is hybrid (2 days in office). Otherwise, it may be fully remote. Candidates located in the Central, Mountain, or Pacific time zones would be most ideal as this position supports claims located in the Central and Southwest regions. 
Hub Locations: 
Chandler, AZ 
Clifton Park, NY 
Columbus, OH 
Indianapolis, IN 
Lake Mary, FL 
Liberty Lake, WA 
Marlton, NJ 
Plano, TX 
Suwanee, GA 
Warrenville, IL 
Westborough, MA 
Travel: 10% for mediations, arbitrations, trials, or in‑person events.<h1 class="jobSectionHeader"> 
Training That Sets You Up for Success</h1>
Your growth begins on day one. Active engagement and reliable attendance during training are mandatory and crucial to your success in this high‑impact role.</div>
Qualifications<div><ul><li>
Must have an advanced knowledge of coverage, liability, and complex claims handling procedures.</li><li>
Must be knowledgeable of state and federal laws in the adjuster's jurisdiction.</li><li>
A full working knowledge of claims operations and procedures is required.</li><li>
Strong written and oral communication skills required as well as strong interpersonal, analytical, investigative, and negotiation skills.</li><li>
The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 5-7 years of directly related experience.</li><li>
Ability to obtain proper licensing as required.</li></ul></div>
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. 
 
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. 
 
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits 
 
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 
 
Fair Chance Notices<ul><li>
California</li><li>
Los Angeles Incorporated</li><li>
Los Angeles Unincorporated</li><li>
Philadelphia</li><li>
San Francisco</li></ul></div>

Senior Casualty Claims Resolution Specialist - Central/Southwest Region

Clear Global Solutions LLC

<div>The Analyst II provides mid-level analytical, data management, and operational support to the organization. This role performs more complex analysis, supports program evaluations, develops reports and dashboards, and contributes to data-driven decision-making across operational units.
<ul><li>Collect, review, and validate data from multiple systems and sources.</li></ul>
<ul><li>Assist in preparing routine and ad-hoc reports, dashboards, and data summaries.</li></ul>
<ul><li>Conduct basic trend analysis, data comparisons, and correlation reviews.</li></ul>
<ul><li>Support the development and maintenance of reporting tools and templates.</li></ul>
<ul><li>Ensure data accuracy, completeness, and compliance with government standards.</li></ul>
<ul><li>Maintain and update databases, spreadsheets, and tracking systems.</li></ul>
<ul><li>Support data entry, data cleanup, and data normalization efforts.</li></ul>
<ul><li>Assist with managing user roles, permissions, and access controls as directed.</li></ul>
<ul><li>Document processes, workflows, and data procedures for internal use.</li></ul>
<ul><li>Assist staff with research, information gathering, and administrative analysis.</li></ul>
<ul><li>Support program evaluations, performance tracking, and operational reviews.</li></ul>
<ul><li>Help identify inconsistencies or issues in data and escalate findings appropriately.</li></ul>
<ul><li>Participate in meetings, briefings, and working groups as required.</li></ul>
<ul><li>Troubleshoot basic reporting or data issues and coordinate with senior analysts for resolution.</li></ul>
<ul><li>Assist in evaluating system updates or changes that may impact reporting or data integrity.</li></ul>
<ul><li>Provide end-user support for reports, dashboards, and data tools.</li></ul>

Requirements
<ul><li>U.S. citizenship</li></ul>
<ul><li>Bachelor&rsquo;s degree or equivalent experience</li></ul>
<ul><li>3-5 years of relevant analytical experience</li></ul>
<ul><li>Ability to successfully complete corporate background investigation to include credit and criminal check</li></ul>
<ul><li>Ability to obtain and maintain a Federal Government suitability determination/clearance</li></ul>

Additional Knowledge, Skills and Abilities:
<ul><li>Strong organizational skills with exceptional attention to detail.</li></ul>
<ul><li>Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams) and Adobe Acrobat.</li></ul>
<ul><li>Ability to learn and effectively use government systems, databases, and digital record platforms.</li></ul>
<ul><li>Clear and professional written and verbal communication skills, with the ability to read, write, understand, in English.</li></ul>
<ul><li>Ability to follow detailed written and oral instructions and complete tasks to standard.</li></ul>
<ul><li>Capable of performing repetitive tasks independently while maintaining consistency and quality.</li></ul>
<ul><li>Strong analytical and problem-solving abilities.</li></ul>
<ul><li>Ability to manage multiple tasks, prioritize effectively, and collaborate well with others.</li></ul>
<ul><li>Demonstrated ability to work both independently and as part of a team in a deadline-driven environment.</li></ul>
<ul><li>Skilled in organizing work, establishing priorities, and maintaining accuracy under strict timelines.</li></ul>

Physical Demands:

While performing the duties of this job, you may occasionally be required to stand; walk; sit; lift up to 20 lbs.; bend; reach; carry; stoop; kneel; use hands and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; speak; or hear.

Specific vision abilities may be required to perform this job, which may include close vision, distance vision, color vision, peripheral vision, depth perception, or the ability to adjust focus.

Work Location: In person (onsite)

CGS is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual&rsquo;s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, national orientation, disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.</div>

Analyst II - Indianapolis

<div>The Analyst I provides entry-level analytical, data management, and operational support to the organization. This role assists with collecting, organizing, and analyzing data; preparing reports; supporting program operations; and ensuring the accuracy and integrity of information used to support mission objectives. The Analyst I works under general supervision and follows established procedures, guidelines, and organizational policies.
<ul><li>Collect, review, and validate data from multiple systems and sources.</li></ul>
<ul><li>Assist in preparing routine and ad-hoc reports, dashboards, and data summaries.</li></ul>
<ul><li>Conduct basic trend analysis, data comparisons, and correlation reviews.</li></ul>
<ul><li>Support the development and maintenance of reporting tools and templates.</li></ul>
<ul><li>Ensure data accuracy, completeness, and compliance with government standards.</li></ul>
<ul><li>Maintain and update databases, spreadsheets, and tracking systems.</li></ul>
<ul><li>Support data entry, data cleanup, and data normalization efforts.</li></ul>
<ul><li>Assist with managing user roles, permissions, and access controls as directed.</li></ul>
<ul><li>Document processes, workflows, and data procedures for internal use.</li></ul>
<ul><li>Assist staff with research, information gathering, and administrative analysis.</li></ul>
<ul><li>Support program evaluations, performance tracking, and operational reviews.</li></ul>
<ul><li>Help identify inconsistencies or issues in data and escalate findings appropriately.</li></ul>
<ul><li>Participate in meetings, briefings, and working groups as required.</li></ul>
<ul><li>Troubleshoot basic reporting or data issues and coordinate with senior analysts for resolution.</li></ul>
<ul><li>Assist in evaluating system updates or changes that may impact reporting or data integrity.</li></ul>
<ul><li>Provide end-user support for reports, dashboards, and data tools.</li></ul>

Requirements
<ul><li>U.S. citizenship</li></ul>
<ul><li>Bachelor&rsquo;s degree or equivalent experience</li></ul>
<ul><li>1&ndash;2 years of relevant analytical experience</li></ul>
<ul><li>Ability to successfully complete corporate background investigation to include credit and criminal check</li></ul>
<ul><li>Ability to obtain and maintain a Federal Government suitability determination/clearance</li></ul>

Additional Knowledge, Skills and Abilities:
<ul><li>Strong organizational skills with exceptional attention to detail.</li></ul>
<ul><li>Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams) and Adobe Acrobat.</li></ul>
<ul><li>Ability to learn and effectively use government systems, databases, and digital record platforms.</li></ul>
<ul><li>Clear and professional written and verbal communication skills, with the ability to read, write, understand, in English.</li></ul>
<ul><li>Ability to follow detailed written and oral instructions and complete tasks to standard.</li></ul>
<ul><li>Capable of performing repetitive tasks independently while maintaining consistency and quality.</li></ul>
<ul><li>Strong analytical and problem-solving abilities.</li></ul>
<ul><li>Ability to manage multiple tasks, prioritize effectively, and collaborate well with others.</li></ul>
<ul><li>Demonstrated ability to work both independently and as part of a team in a deadline-driven environment.</li></ul>
<ul><li>Skilled in organizing work, establishing priorities, and maintaining accuracy under strict timelines.</li></ul>

Physical Demands:

While performing the duties of this job, you may occasionally be required to stand; walk; sit; lift up to 20 lbs.; bend; reach; carry; stoop; kneel; use hands and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; speak; or hear. Specific vision abilities may be required to perform this job, which may include close vision, distance vision, color vision, peripheral vision, depth perception, or the ability to adjust focus.

Work Location: In person (onsite)

DTSV is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual&rsquo;s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, national orientation, disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.</div>

Analyst I - Indianapolis

Keywords Studios

<div>Work Location: Indianapolis, IN (onsite)
Work Hours: Monday - Friday, 8:00 am - 5:00 pm EST
Overtime: Occasional
Pay Rate: $22.00+ per hour 
The Clinical Trial Support Assistant provides essential operational support to teams responsible for managing
investigation materials and clinical supply workflows. This role ensures that study‐related information, documents, and material status updates are accurately maintained and processed in a timely manner
Key Responsibilities:
Study Supply Data Management &amp; Workflow Processing<ul><li>Input and update study supply information into approved databases with careful attention to accuracy and record integrity.</li><li>Review incoming material‐related documents for completeness before organizing, storing, or forwarding them.</li><li>Track incoming communications through shared inboxes and ensure requests or inquiries are directed to the appropriate</li></ul>
workflow or team member.<ul><li>Maintain electronic documents by uploading required files to designated systems and keeping audit‐ready organization.</li><li>Follow up on pending supply actions or missing documentation to help keep study timelines on track.</li></ul>
Operational Coordination &amp; Administrative Assistance<ul><li>Support the setup and maintenance of supply routing configurations and related operational tools under team guidance.</li><li>Prepare and update supporting materials such as label references, distribution sheets, and other study‐specific documentation.</li><li>Assist with the consolidation of documents and completion of designated tasks during clinical study closeout.</li><li>Perform basic updates or status changes within study supply systems to ensure accurate operational data.</li><li>Help maintain calendars or process schedules associated with depots, hubs, or assigned operational partners.</li></ul>
System Support &amp; Resolution Coordination<ul><li>Review routine system alerts or incomplete process queues to identify items that require team attention.</li><li>Document observations and gather relevant details to support troubleshooting by senior team members.</li><li>Log system issues and track progress to ensure items are properly resolved and documented for quality oversight.</li></ul>
Reporting &amp; Operations Insight Support<ul><li>Generate scheduled lists, extracts, and basic reports that assist in monitoring study supply activity and performance.</li><li>Prepare organized data files or summaries used for operational planning and leadership updates.</li><li>Confirm data accuracy and completeness before submitting information for analysis or decision‐making.</li></ul>
Material Lifecycle Monitoring &amp; Documentation Maintenance<ul><li>Track lifecycle indicators such as upcoming retest reviews or documentation updates for investigation materials.</li><li>Assist with preparing materials needed for lifecycle extensions or status changes.</li><li>Maintain logs of extension‐related actions, label adjustments, and required documentation updates.</li><li>Update system records promptly to ensure accurate reflection of product status across supply teams.</li></ul>
Team Collaboration, Training, &amp; Professional Growth<ul><li>Work closely with team members to support shared operational goals and maintain consistent daily workflow coverage.</li><li>Participate in training to develop familiarity with clinical supply systems, documentation requirements, and operational</li></ul>
processes.<ul><li>Take on additional tasks or project support responsibilities as knowledge and skill levels expand.</li></ul> 
Requirements 
<ul>
<li>Bachelors degree or equivalent experience</li>
<li>Transportation knowledge</li>
<li>Customs experience is a plus</li>
<li>Must be detail oriented</li> 
</ul> 
 
Benefits 
KeyWords provides all its contingent workforce with:<ul><li>
Medical, dental and vision benefits</li><li>
Paid time off (including sick and select holidays)</li><li>
401(k) enrollment with 3% employer matching</li></ul>
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law
Role Information: EN
Studio: Keywords Studios
Location: Indianapolis, IN
Area of Work: DSS
Service: Clinical Trials
Employment Type: Contractor
Working Pattern: Full Time
This Organization Participates in E-Verify
Keywords Studios is committed to fair and ethical hiring practices. We expect candidates to conduct themselves with honesty and to participate in all applications and interviews independently, presenting their own knowledge and experience. Candidates should refrain from using AI assistance or third-party tools or services that could influence, capture, or otherwise interfere with the authenticity of the assessment process.</div>

Clinical Trial Support Assistant

TA Services

Company Description At TA Services, we don&rsquo;t just move freight &ndash; we move business forward. Since 1986, we&rsquo;ve been delivering peak performance for our customers through our Freight Brokerages, Managed Transportation, Warehousing &amp; Fulfillment, Mills Services, and Cross-Border Logistics. What sets us apart? Our people! At TA, culture isn&rsquo;t an afterthought &ndash; it&rsquo;s a competitive advantage. We&rsquo;re intentional about building a workplace where you&rsquo;re supported, challenged, and equipped to grow. From day one, you&rsquo;ll get the tools, training, and trust to unlock your full potential. We believe when the right people live the right values, there&rsquo;s no limit to what we can achieve. If you&rsquo;re driven, collaborative, and ready to win, you&rsquo;ll fit right in. Here&rsquo;s what drives us: &middot; People First &ndash; We lead with care, connection, and respect. &middot; Service &ndash; Our customers, carrier partners, and team members deserve nothing less than excellence. &middot; Safety &ndash; Built into every move we make. &middot; Results &ndash; High standards. Real outcomes. &middot; Innovation &ndash; We push boundaries and never settle. Sound like the kind of team you want to be part of? Let&rsquo;s take a closer look at the role Job Description Key Responsibilities Team Leadership &amp; Operational Oversight- Lead and coordinate daily POD operations, ensuring efficient execution of LTL shipments across multiple customer accounts. Delegate responsibilities, provide guidance to team members, and maintain accountability for service performance. LTL Shipment Management &amp; Execution- Oversee the execution of LTL shipments including load tendering, rate sourcing, and carrier coordination. Ensure adherence to carrier rules tariffs, density/class rating practices, and established service standards. Customer Success &amp; Account Support- Act as a senior operational contact for assigned customer accounts. Support issue resolution, proactively communicate shipment status, and ensure service expectations are consistently met in a fast-paced, multi-customer environment. Operational Performance &amp; KPI Management- Monitor operational performance indicators including on-time delivery, dwell time, and carrier compliance. Provide performance feedback, identify operational challenges, and implement improvements to enhance service quality and efficiency Process Standardization &amp; Continuous Improvement- Maintain and enforce standardized processes for booking, shipment tracking, documentation, SOP adherence, and exception management. Collaborate with leadership to support initiatives that improve scalability and operational consistency. Work Environment This role operates in a fast-paced logistics environment supporting multiple customers and shipment flows simultaneously. Priorities may shift quickly based on shipment status, customer needs, and operational requirements. Success in this role requires strong collaboration, adaptability, and the ability to manage competing priorities while maintaining high service standards. Qualifications Education Bachelor&rsquo;s degree in Supply Chain, Logistics, Business Administration, or a related field preferred. Equivalent professional experience may be considered in lieu of formal education. Experience 3&ndash;5 years of hands-on experience in LTL transportation operations. Familiarity with LTL freight pricing, carrier rules tariffs, and density/class rating. Experience managing load tender processes, rate sourcing, and carrier compliance. Exposure to contract carrier onboarding and operational coordination. Prior leadership or team coordination experience preferred. Experience working in a fast-paced, multi-customer logistics environment. Experience with Transportation Management Systems (TMS); familiarity with MercuryGate is a plus but not required. Proficiency with standard business software such as Microsoft Office. Personality Traits Strong decision-making ability with confidence in operational judgment. Proactive problem solver who can anticipate and resolve issues quickly. Leadership presence with the ability to guide and delegate day-to-day operational tasks. Collaborative and team-oriented mindset. Organized and adaptable in a dynamic logistics environment. Additional Information Benefits/Perks $59,500 Annually Accrue up to five days PTO in first year. Two-weeks vacation, plus one week PTO accrue on first anniversary. Medical, Dental, Vision, Life Insurance, Disability Other benefits include Doc-On-Demand, Tuition Reimbursement, Paid Volunteer Day, Employee Assistance Program All your information will be kept confidential according to EEO guidelines.

Operations Supervisor - LTL

AllSTEM Connections

<div>
 
 Seeking two Training Associates to support Learning &amp; Development operations within Global Manufacturing &amp; Quality. These roles provide administrative support across Manufacturing or Quality business areas, ensuring efficient execution of learning plans, LMS activities, and coordination between internal stakeholders and external partners.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage Learning Plans in LMS (assignments, updates, compliance tracking, audits)
 </li>
 <li>
 Handle daily LMS tasks (enrollments, completions, reporting, learner support)
 </li>
 <li>
 Generate reports and maintain accurate training records
 </li>
 <li>
 Coordinate training logistics and support communication materials
 </li>
 <li>
 Perform data entry, cleanup, and system maintenance
 </li>
 <li>
 Act as liaison with Conduent to track requests, SLAs, and issue resolution
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 2+ years in learning administration across multiple functions
 </li>
 <li>
 Experience with LMS platforms (
 
 SuccessFactors required
 
 )
 </li>
 <li>
 Strong Microsoft Office skills (Excel, PowerPoint, Teams)
 </li>
 </ul>
 
 
 
 
 
 Preferred:
 
 
 <ul>
 <li>
 Experience in pharmaceutical, manufacturing, or regulated environments
 </li>
 <li>
 Bachelor&rsquo;s degree or equivalent experience
 </li>
 </ul>
</div>

Training Associate

Explore 79+ Senior resolution manager in Indianapolis this May. Find roles across top companies and apply now to boost your career.