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senior systems services and support analyst

Fidelity Investments

<div><h3 class="jobSectionHeader">Job Description:</h3>
Note: Fidelity will not provide immigration sponsorship for this position
The Role
The Senior Systems Services and Support Analyst is a senior individual contributor on the L1 Trading Support team, responsible for providing high-touch, front-line technology support to trading users. This role is critical to ensuring the stability, availability, and performance of trading, portfolio management, research, and market data platforms in a fast-paced, production-sensitive environment.
This position operates during standard business hours with a rotating monthly weekend commitment focused on post-release validation, smoke testing, and ensuring systems are fully healthy for trading following new deployments.<ul><li>
Serve as the primary L1 support contact for traders and trading-related business users, responding to incidents with urgency, accuracy, and sound judgment.</li><li>
Triage, diagnose, and resolve Tier I production issues across applications, desktops, infrastructure, cloud services, and market data platforms.</li><li>
Manage, resolve, and document incidents and requests in the ITSM tool (ServiceNow), ensuring accurate classification, root cause identification, and timely escalation when required.</li><li>
Communicate incident status clearly and effectively to business users and technology partners, adjusting detail and frequency based on business impact.</li><li>
Follow established incident and crisis management procedures for high-impact trading issues, act as incident lead when appropriate.</li><li>
Partner with application development, infrastructure, cloud, and vendor teams to restore service quickly and prevent recurrence.</li><li>
Perform weekend coverage activities (rotational base), including:<ul><li>
Post-release validation and smoke testing</li><li>
Functional verification of trading workflows</li><li>
System health checks following deployments</li><li>
Ensuring trading platforms are ready and stable for the upcoming business week.</li></ul></li><li>
Support critical trading periods such as market open/close, special trading events, and system releases.</li><li>
Contribute to production readiness activities for new applications, enhancements, and upgrades.</li><li>
Identify recurring issues, operational gaps, and opportunities for automation or process improvement.</li><li>
Create and maintain clear operational documentation and end-user guidance to support trading workflows.</li><li>
Participate in Disaster Recovery planning, testing, and operational exercises.</li></ul>
The Expertise and Skills You Bring<ul><li>
Bachelor&rsquo;s degree or equivalent practical experience in Information Technology, Computer Science, Finance, or a related discipline.</li><li>
3+ years of experience in a production support, systems support, or service desk role supporting mission-critical applications.</li><li>
Strong understanding of investment and trading concepts, including Order and trade lifecycle, Portfolio management workflows, and Research and market data usage.</li><li>
Experience supporting trading, portfolio management, or investment applications such as order entry, allocation, or decision-support tools.</li><li>
Preferred familiarity with market data platforms (e.g., Bloomberg, FactSet).</li><li>
Strong hands-on experience with Windows desktop environments, Microsoft 365, Virtual desktop and remote access technologies (e.g., Citrix)</li><li>
Working knowledge of AWS-hosted applications and infrastructure; certification is a plus.</li><li>
Experience supporting databases and writing SQL to assist with analysis and troubleshooting.</li><li>
Familiarity with monitoring and observability tools such as Datadog.</li><li>
Experience with workload automation or scheduling tools (e.g., Autosys, Control-M).</li><li>
Working knowledge of ITIL and ITSM practices.</li><li>
Strong troubleshooting, diagnostic, and triage skills with a focus on minimizing business impact.</li><li>
Proven ability to operate calmly and effectively in high-pressure trading environments.</li><li>
Excellent verbal and written communication skills with sound judgment on escalation and stakeholder messaging.
</li></ul>The base salary range for this position is $80,000-$153,000 per year.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate&rsquo;s relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity&rsquo;s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please consult with your recruiter for the specific expectations for this position.<h3 class="jobSectionHeader">
Certifications:</h3><h3 class="jobSectionHeader">
Category:</h3>
Information Technology</div>

Senior Systems Services and Support Analyst

Daley And Associates, LLC

<div>
 
 
 
 
 Senior Investment Operations Analyst - Boston, MA (Hybrid, Contract)
 
 
 
 
 
 We are currently seeking candidates for an Investment Operations Analyst opportunity with a highly successful Investment Management firm located in Boston, MA. The Investment Operations Analyst will conduct portfolio accounting, support trade operations, perform reconciliations, and promote strong vendor relations. The ideal candidate will have 3+ years of experience in investment operations, portfolio administration, and reconciliation in investment management or the financial services industry.
 
 
 
 Compensation:&nbsp;
 
 $35&mdash;$45/hour (depending on experience)&nbsp;
 
 
 
 
 
 
 Location:
 
 &nbsp;Boston, MA
 
 
 Work-Model:
 
 Hybrid (4 days onsite, 1 day remote)
 
 
 Duration:&nbsp;
 
 8+ month contract with potential to extend
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 
 
 Maintain and verify cash transactions by accurately inputting data into the portfolio accounting system.
 
 
 </li>
 <li>
 
 
 Manage the flow of trade data from trading desks, ensuring settlement details are received, verified, and properly recorded.
 
 
 </li>
 <li>
 
 
 Facilitate the seamless transformation of trade information into the accounting platform and ensure timely reporting of trade details to custodians.
 
 
 </li>
 <li>
 
 
 Support the upkeep of securities data, including maintaining accurate security characteristics and market prices for reliable appraisal valuations and performance measurements.
 
 
 </li>
 <li>
 
 
 Perform daily reconciliation of holdings and transactions across internal systems and custodian banks, ensuring discrepancies are documented and promptly resolved.
 
 
 </li>
 <li>
 
 
 Generate and distribute reconciliation reports for both internal teams and external stakeholders using a variety of system tools.
 
 
 </li>
 <li>
 
 
 Produce standard and customized (ad hoc) reports to fulfill both internal operational needs and external client or regulatory requests.
 
 
 </li>
 <li>
 
 
 Build and maintain strong relationships with vendors, custodians, and other financial institutions, proactively addressing service issues and staying informed about market and industry developments.
 
 
 </li>
 </ul>
 
 
 
 Qualifications:
 
 
 
 <ul>
 <li>
 
 
 Bachelor&rsquo;s degree in Finance, Economics, or Business.
 
 
 </li>
 <li>
 
 
 3+ years of experience in investment operations, with a strong focus on reconciliations.
 
 
 </li>
 <li>
 
 
 Proficiency with Microsoft Excel for data analysis and reporting, professional exposure to SQL or Python is a plus.
 
 
 </li>
 <li>
 
 
 Solid understanding of fixed income and equity securities.
 
 
 </li>
 <li>
 
 
 Exceptional analytical thinking, problem-solving abilities, and organizational skills.
 
 
 </li>
 <li>
 
 
 Outstanding written and verbal communication skills, with the ability to efficiently manage a high volume of email correspondence.
 
 
 </li>
 <li>
 
 
 Capable of working independently with minimal supervision, while also thriving in a collaborative remote or hybrid team environment.
 
 
 
 </li>
 </ul>
 
 
 For immediate consideration, interested and qualified candidates should send their resume to Jackson at jnichols@daleyaa.com.
 
 
 
 
</div>

Senior Investment Operations Analyst – Reconciliations & Trade Support

University of Massachusetts Boston

<div><div>Job no: 529714 
Position Type: Staff Full Time 
Campus: UMass Boston 
Department: Budget &amp; Financial Planning 
Pay Grade: No Pay Grade 
Date opened: 09 Apr 2026 Eastern Daylight Time 
Applications close: 08 May 2026 Eastern Daylight Time</div><div> 
<div></div><div>General Summary:</div>
<div>
The Budget and Reporting Analyst will support the financial management of the University and planning and resource allocation discussions and decisions of senior University administrators and business area finance officers. Primary activities include: designing and executing the University&rsquo;s annual operating budget and multi-year revenue and expense forecasts; analyzing financial data and related metrics for the organization, peer institutions, and higher education trends to inform decision-making; preparing concise and effective management reporting; and serving as a subject matter expert in performance and financial management, administrative policies and practices.</div>
<div>
The Budget and Reporting Analyst will prepare analysis, presentations and financial studies of key revenue and expense variables, along with integrating peer and best practice information for comparative purposes. The incumbent is responsible for independently conducting research and analysis; supporting best practices in identifying appropriate resource allocations; and effectively communicating recommendations to stakeholders at all levels of the organization. The successful incumbent will be comfortable with ambiguity and working in a fast-paced, fluid, iterative and relationship-based environment.</div> 
<div></div>
<div>
Examples of Duties:</div> 
<div></div>
Partner with managers and finance staff in assigned business areas to determine the best use of resources and report expense variances, disseminate and model best practices, and promote a culture of continuous improvement and institutional effectiveness<ul><li>.</li>
Support to Senior Budget Systems &amp; Reporting Analyst: Budget Errors, Project setup, BuyWays (procurement system), Payroll management &amp; Electronic Personnel Action Form (EPAF) system approvals<li>.</li>
Participate in the annual operating budget process, linking funding to goals and financial metrics<li>.</li>
Determine the financial consequences of changes in policy, programs, or activities affecting University finances and functional area resources<li>.</li>
Develop and present analysis, working collaboratively with colleagues, stakeholders and senior leadership<li>.</li>
Recommend enhancements to planning and resource allocation processes to support values of transparency and accountability, and effective senior management decision-making<li>.</li>
Provide subject matter expertise, support, guidance and training to area financial and business staff and financial and performance activities and effectively engage people not directly under his/her control to enact solutions<li>.</li>
Design and deliver presentations and analysis that educate stakeholders on key financial issues and opportunities, facilitating informal or formal dialogue toward strengthening financial management, reporting and planning<li>.</li>
Synthesize analysis, findings and best practices into actionable recommendations, supported by solid evidence<li>.</li>
Assist in the development of financial management reports and analysis in support of decision making<li>.</li>
Respond to requests for information and generate management reports to assist campus fund and department managers<li>.</li>
Perform other duties as assigned.</ul> 
<div></div>
<div>
Qualifications:</div>
<div>
Bachelor&rsquo;s Degree in Finance, Business Administration, Finance, Accounting, Economics or a closely related field</div> 
<div></div>
<div>
Preferred Qualifications:</div>
<div>
This is an entry level position at the University. Experience in a large organization, public agency, non-profit organization, or higher education institution preferred. Demonstrated initiative, comfortable working in an environment where flexibility and problem-solving are required. Examples of relevant work experience are:</div>
reviewing and consolidating annual budget requests in support of multiple business areas<ul><li>;</li>
regular monitoring of spending as compared to budget across multiple departments<li>;</li>
contributing to the preparation of a consolidated annual financial statement (CAFR)<li>;</li>
reviewing requests for new hires and staffing compensation forecasts<li>;</li>
providing input in support of multi-year revenue and expense projections<li>;</li>
identifying and consolidating data from external resources and databases<li>;</li>
preparing annual flux analysis for external auditors of major revenue and expense accounts; an<li>d</li>
preparing cost analysis for changes and updates to policies and business practices<li>.</li></ul> 
<div></div>
<div>
Knowledge, Skills and Abilities:</div>
Expertise in Microsoft Office (Excel, Word, PowerPoint)<ul><li>;</li>
Proficiency in reporting queries<li>;</li>
Ability to provide clarity and conceptualization around complex financial and policy issues<li>;</li>
High level of attention to detail and accuracy and able to meet milestones and deadlines<li>;</li>
Excellent communication skills, both oral and written, and ability to effectively facilitate communication across diverse constituencies and functional areas<li>;</li>
Strong analytical reasoning and quantitative analysis skills<li>;</li>
Strong organizational skills and ability to develop and bring to completion multiple assignments concurrently<li>;</li>
Strong commitment to customer service<li>;</li>
Ability to develop and bring to completion multiple assignments concurrently<li>;</li>
Ability to facilitate communication across diverse constituencies and functional areas<li>;</li>
Ability to work independently as well as collaboratively within a strong team environment<li>;</li>
Ability to maintain a high level of confidentiality<li>;</li>
Ability to effectively manage complex information and maintain data integrity<li>;</li></ul> 
<div></div>
<div>
Application Instructions:</div>
<div>
Please apply online with your resume, cover letter and list of three references.</div>
<div>
This is a non-union exempt position.</div><div></div><div> 
<div>
UMass Boston expects to pay within an approximate range between $71,200 and $106,800 for this position.</div>
</div>
<div><div>The specific pay for this position will be determined by the University based on the consideration of all relevant factors when and if it decides to extend an offer of employment.</div> 
</div>
<div></div><div>All official salary offers must be approved by Human Resources.</div>
<div>
UMass Boston is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact HR@umb.edu or 617-287-5150.</div> 
<div></div>
</div>
<div>Applications close: 08 May 2026 Eastern Daylight Time</div></div>

Budget & Reporting Analyst

Cambridge Associates

<div>Firm Overview:
Cambridge Associates (&ldquo;CA&rdquo;) is a leading global investment firm. CA&rsquo;s goal is to help endowments &amp; foundations, pension plans, and ultra-high net worth private clients implement and manage custom investment portfolios that generate outperformance so that they can maximize their impact on the world. Cambridge Associates delivers a range of services, including outsourced CIO, non-discretionary portfolio management, and investment consulting.
Headquartered in Boston, Massachusetts, CA has offices in key markets in North America, the United Kingdom, Europe, Asia, and Oceania. Our worldwide teams ensure our clients benefit from decades of global presence, local expertise, and relationships with the top global investment managers across the world. For more information, please visit www.cambridgeassociates.com .
Job Description Summary:
The Treasury Analyst will be responsible for supporting the processing and execution of cash and security transactions for client portfolios in which Cambridge Associates (C|A) is the Investment Manager. In this role the Analyst will primarily be responsible for the preparation of wire transactions, mutual fund trades, and ETF trades for further review by senior members of the team. The Analyst will develop an understanding of our internal trade operation systems as well as custodian transaction platforms. The role requires high attention to detail while preparing transactions and time management skills to effectively process high volumes of transactions across multiple client portfolios and custodian banks. These are highly complex portfolios that deal in hedge, private equity, mutual funds and ETFs. This role requires frequent collaboration with other internal operations and investment teams and external service providers (e.g., fund accounting agent, outsourced middle and back-office service providers, and custodians).
Job Description:
Responsibilities
<ul><li>Prepare and instruct cash wires for the purpose of private investment capital calls, alternative asset subscriptions, manager and service provider invoices, client withdrawals, FX transactions.
</li></ul><ul><li>Prepare and instruct ETF and Mutual Fund trading through custodians and brokers.
</li></ul><ul><li>Track wire transactions and trade executions to confirm completion within internal and external deadlines.
</li></ul><ul><li>Collaborate closely with Portfolio Operations Team to identify, inform, and resolve cash reconciliation breaks. Identify and escalate any transaction issues.
</li></ul><ul><li>Engage and maintain operational relationships with many different custodian banks and service providers to our clients. Close communication with multiple custodian banks throughout the day to ensure proper and timely transaction execution and resolution of any issues.
</li></ul><ul><li>Contribute to and support projects within Treasury and in collaboration with other departments.
</li></ul><ul><li>Adhere to policies and procedures of Treasury and Investment Operations.
</li></ul><ul><li>Identify opportunities to reduce risk and increase scalability of existing processes through controls, procedures, and technology enhancements.
</li></ul>Qualifications
<ul><li>Undergraduate degree; preferably in finance or business administration
</li></ul><ul><li>1 - 3 years of work experience in Treasury Operations, Custody Operations, or Fund Administration
</li></ul><ul><li>Knowledge of alternative asset operations - fund of funds, hedge and/or private equity portfolios.
</li></ul><ul><li>Knowledge of USD wire execution process, or Mutual Fund/ETF settlement process preferred
</li></ul><ul><li>A team-oriented individual with strong interpersonal, organizational, communication skills and attention to detail
</li></ul><ul><li>Ability to work in a rapidly growing fast-paced environment and manage multiple competing priorities within deadlines.
</li></ul><ul><li>Excellent MS Excel, Word, Outlook skills are required.
</li></ul>Base salary range for this role:
Pay Range Minimum:
63700
Pay Range Maximum:
82800
In addition to the listed salary range, this position is eligible for an annual performance-based bonus and a comprehensive, competitive benefits package. Actual placement within the stated salary range will be determined based on factors such as skills, experience, and qualifications, as well as internal equity.
The firm is committed to the concept and practice of equal employment opportunity and will not discriminate against any employee or applicant on the basis of race, color, religion, age, sex, national origin, sexual orientation, gender identity, disability, or veteran status. It is expected that all employees will follow a similar policy toward their co-workers.</div>

Analyst, Investment Operations – Treasury

<div><h3 class="jobSectionHeader">Job Description:</h3>
The Role
The Liquid Alts Trading Operations Senior Analyst is a newly envisioned role within Investment Services, designed to provide dedicated operational support for Liquid Alternatives trading on the Equity Alts desk. This role will partner with the Liquid Alts Portfolio Services team to focus on ensuring seamless execution and lifecycle management of Liquid Alts flows.
The successful candidate will manage all aspects of pre‑trade and post‑trade processing, including:<ul><li>
Security reference data creation and validation across listed and OTC instruments</li><li>
Trade booking, pricing validation, and economics confirmation across ARP swaps, futures, listed options, equity swaps, IRS, CDS, and new OTC products planned for 2026</li><li>
Coordination and communication with external dealers, prime brokers, and administrators</li><li>
Lifecycle event monitoring (maturities, resets, rolls, novations, corporate actions, option exercises/assignments, and collateral)</li></ul>
This role requires deep cross-system knowledge, broad access across Asset Management platforms, and strong coordination skills with trading desks, FFIO, technology, and external counterparties to accelerate workflows, reduce reliance on ad hoc operational coverage, and support the scaling of our Liquid Alts capabilities.
The Expertise and Skills You Bring<ul><li>
10+ years of experience in trade operations or investment services, ideally within multi‑asset, derivatives, or Liquid Alts environments</li><li>
CFA, CAIA, or progress toward certification preferred</li><li>
Strong understanding of OTC derivatives (Equity TRS, IRS, CDS, Swaptions, OTC Options, etc.) and alternative investment structures</li><li>
Demonstrated ability to manage competing priorities across desks, independently and with urgency</li><li>
Familiarity with derivative lifecycle events, including resets, settlements, collateral, clearing, pricing, corporate actions, and reference data</li><li>
Proven ability to navigate and integrate across multiple Asset Management systems (OMS/EMS, valuation systems, reconciliation tools, middle‑office utilities)</li><li>
Strong project management and end‑to‑end process design skills</li><li>
Excellent communication, cross‑team coordination, and relationship‑building abilities</li></ul>
The Successful Candidate Will<ul><li>
Serve as key resource to Trading, Liquid Alts Investment Services, and Fidelity Fund Investment Operations</li><li>
Coordinate and lead cross-company trading initiatives to support Liquid Alts trade flows</li><li>
Manage pre-trade and post-trade processes, including trade booking validation and security reference setup</li><li>
Communicate externally with trading/financing counterparties to ensure accuracy and address ad hoc inquiries</li><li>
Lead onboarding and support for new instruments and capabilities, particularly OTC derivatives</li><li>
Participate in implementation strategy to enable effective and efficient processes for Liquid Alt products</li><li>
Perform impact assessments, resolve operational issues, and develop workflow documentation</li></ul>
Note: Fidelity will not provide immigration sponsorship for this position.
The Team
The Asset Management Compliance, Risk and Business Operations (CRBO) group comprises the following teams: AM Compliance, AM Risk, Business Operations and Strategy, Counterparty Research &amp; Analytics, Investment Services, and Strategic Business Initiatives. CRBO is a global organization focused on advancing Fidelity and Asset Management&rsquo;s strategic priorities through innovation, business partner alignment, and fostering a culture that challenges the status quo and promotes vitality.
The teams work together to support Asset Management&rsquo;s strategic goals while being the best partner to the business to protect our clients via proactive compliance monitoring, risk oversight, and strategic business planning. The team&rsquo;s key organizational themes are business partnership and stewardship, modernization and digitization, innovation, and talent development.
The base salary range for this position is $85,000-171,000 USD per year.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate&rsquo;s relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity&rsquo;s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please consult with your recruiter for the specific expectations for this position.<h3 class="jobSectionHeader">
Certifications:</h3><h3 class="jobSectionHeader">
Category:</h3>
Investment Operations</div>

Senior Analyst, Liquid Alts Trading Operations

Mastercard

<div>
 
 Our Purpose
 
 
 
 
 Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
 
 
 
 
 
 Title And Summary
 
 
 
 
 Associate, Sales Incentives &amp; Compensation Analyst
 
 
 Who is Mastercard?
 
 
 Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
 
 
 Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
 
 
 Services within Mastercard
 
 
 The Services team is a key differentiator for Mastercard, providing cutting-edge solutions that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include predictive analytics, data visualization, security solutions and business intelligence software.
 
 
 The People &amp; Capability team that supports the Services business is looking for a Analyst to support the design, administration and performance analysis of some of the Sales Compensation programs for Services. This is a great opportunity to learn more about the Services business, Sales Compensation and the overall People &amp; Capability function. The individual in this role will work in close collaboration with Sales Leaders, People Business Partners and Total Rewards to ensure the Sales Compensation programs, processes and initiatives are implemented and managed effectively. This position reports into the Director leading the Services Sales Compensation team within the People &amp; Capability function.
 
 
 Role
 
 
 <ul>
 <li>
 Partner with team members and key stakeholders including Services Business Development and Total Rewards to support in the following areas:
 </li>
 <li>
 Design of new incentive programs
 </li>
 <li>
 Evolution of existing incentive programs
 </li>
 <li>
 Ongoing administration of existing incentive programs
 </li>
 <li>
 Conducting performance analysis of existing incentive programs
 </li>
 <li>
 Leverage the available tools (Salesforce, Tableau, others) for more effective execution of the above-mentioned areas of responsibility
 
 
 
 </li>
 </ul>
 
 All About You
 
 
 
 <ul>
 <li>
 Experience managing sales incentive programs.
 </li>
 <li>
 Experience consulting with internal stakeholders regarding incentive program development and management
 </li>
 <li>
 Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence others
 </li>
 <li>
 Creative problem-solver, possessing high level of comfort with fast-paced, dynamic work environment
 </li>
 <li>
 Demonstrated project management, organization, and execution skills with strong ability to manage deliverables and deadlines for multiple initiatives and teams.
 </li>
 <li>
 Strong interpersonal skills and the ability to work cross-functionally in a matrix organization
 </li>
 <li>
 Excellent oral and written communications skills; experience communicating directly with senior leadership
 </li>
 <li>
 Demonstrated ability to work quickly, respond to urgent, unanticipated requests, and manage ambiguity.
 </li>
 <li>
 Flexible to work with global offices across several time zones.
 
 
 
 </li>
 </ul>
 Corporate Security Responsibility
 
 
 Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security. All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And Therefore, It Is Expected That The Successful Candidate For This Position Must:
 
 
 <ul>
 <li>
 Abide by Mastercard&rsquo;s security policies and practices;
 </li>
 <li>
 Ensure the confidentiality and integrity of the information being accessed;
 </li>
 <li>
 Report any suspected information security violation or breach, and
 </li>
 <li>
 Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.
 
 
 
 </li>
 </ul>
 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
 
 
 
 Corporate Security Responsibility
 
 
 
 All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And, Therefore, It Is Expected That Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security And Must:
 
 
 <ul>
 <li>
 Abide by Mastercard&rsquo;s security policies and practices;
 </li>
 <li>
 Ensure the confidentiality and integrity of the information being accessed;
 </li>
 <li>
 Report any suspected information security violation or breach, and
 </li>
 <li>
 Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.
 
 
 
 </li>
 </ul>
 In line with Mastercard&rsquo;s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
 
 
 
 Pay Ranges
 
 
 
 Boston, Massachusetts: $79,000 - $126,000 USD
</div>

Associate, Sales Incentives & Compensation Analyst

Kforce Inc

<div>
 
 Responsibilities
 
 
 
 Kforce has a client in need of a Business Systems Analyst in Boston, MA. Responsibilities:
 
 
 <ul>
 <li>
 Lead intake discovery and decompose new requests by clarifying business problems, systems, dependencies, and outcomes
 </li>
 <li>
 Partner with stakeholders and delivery teams to route work appropriately across engineering, analytics, reporting, or data teams
 </li>
 <li>
 Gather and document business, functional, and operational requirements for enhancements, integrations, fixes, and support
 </li>
 <li>
 Translate requests into clear user stories, acceptance criteria, process flows, and supporting artifacts
 </li>
 <li>
 Support backlog readiness by defining scope, assumptions, risks, and dependencies with program and technical partners
 </li>
 <li>
 Assist with production support and operational triage by validating job runs, interfaces, and data movement prior to escalation
 </li>
 <li>
 Perform basic SQL data analysis to support issue investigation, clarification, and solution validation
 </li>
 <li>
 Collaborate with developers and partner teams to define and publish trusted data outputs for downstream use
 </li>
 <li>
 Support UAT, documentation review, defect triage, and validation of delivered solutions
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 3+ years of experience in business systems, techno-functional, or data analysis supporting enterprise data or integrations
 </li>
 <li>
 Proven ability to gather, document, and manage end-to-end business and technical requirements
 </li>
 <li>
 Experience working with sensitive healthcare or human services data and familiarity with HIPAA/privacy controls
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 Basic SQL skills for data inquiry, issue triage, validation, and operational support
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 Ability to translate business needs into user stories, acceptance criteria, and testing artifacts
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 Strong communication skills to explain and reframe requirements for technical and business audiences
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 Experience supporting production issues, UAT, defect triage, and operational follow-up
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 Ability to work independently in fast-paced environments with shifting priorities
 
 
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 </ul>
 The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
 
 
 We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability &amp; ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
 
 
 Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
 
 
 This job is not eligible for bonuses, incentives or commissions.
 
 
 Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
 
 
 By clicking &ldquo;Apply Today&rdquo; you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
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Business Systems Analyst

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