data center technician i

field service technician, crew based, commercial Jobs in Atlanta

field service technician, crew based, commercial

service delivery analyst (client service analyst ii) Jobs in Atlanta

service delivery analyst (client service analyst ii)

white glove support technician Jobs in Atlanta

white glove support technician

service delivery technician

KPMG

<div><p>KPMG Performance Hub stands at the forefront of innovation in managed services, meeting growing client demands with cutting-edge solutions. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG Performance Hub, our people are our number one priority. With a wealth of learning, development opportunities and leading market tools, we make sure our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in KPMG Performance Hub.</p><br>
<br>
<div><p>Performance Hub is currently seeking a Service Delivery Technician to join our Performance Hub practice.</p></div><div><b><br>
Responsibilities:</b></div><ul><li>
Conduct complex analyses and produce high-quality outputs that adhere to regulatory requirements / organizational standards</li><li>
Achieve established production and quality assurance (QA) metrices for complex tasks, continuously monitoring / reporting on productivity and quality performance to identify areas for improvement</li><li>
Review Analysts work to ensure accuracy, compliance, alignment with standards, while providing constructive feedback and coaching to foster professional development</li><li>
Approve client-ready deliverables by certifying accuracy, comprehensiveness, quality, and coordinate with engagement leaders to ensure alignment with client expectations before delivery</li><li>
Foster strong relationships with key stakeholders, Pod Lead, team members by serving as a point of contact, addressing inquiries, facilitating communication, and proposing tailored solutions to enhance client satisfaction / retention</li><li>
Handle and safeguard, confidential documents including - cost management workbooks, client presentations, reports, and analysis (adhering to company policies on confidentiality, data security, and accurate documentation)</li></ul><div></div><div><b><br>
Qualifications:</b></div><ul><li>
Minimum two years of financial crimes experience</li><li>
Bachelor's degree from an accredited college or university</li><li>
Demonstrated success in expanding networks and identifying strategic opportunities within large organizations</li><li>
Experience writing SAR and alert/case narratives summarizing the results of investigations and selecting requisite supporting documentation preferred; familiarity with transaction monitoring, KYC, and open-source research preferred</li><li>
Proficiency with Microsoft Office Suite, AI tools, and enterprise collaboration tools</li><li>
Proven ability to communicate effectively, both orally and in writing, with strong narrative / presentation skills</li><li>
Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)</li></ul><br>
<br>
<div><div>KPMG LLP and its affiliates and subsidiaries (&ldquo;KPMG&rdquo;) complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year. More details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits &amp; How We Work.</div><div></div><div><br>
Follow this link to obtain salary ranges by city outside of CA:</div></div>
<br>
https://kpmg.com/us/en/how-we-work/pay-transparency.html?id=PH_S2<br>
<br>
<br>
<div><div>KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.</div><div></div><div><br>
KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.</div><div></div><div><br>
Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.</div></div></div>

Service Delivery Technician

Gentiva

<div>Overview:
<p><b>
Support with Precision. Serve with Excellence.</b></p><p><br>
</p><p>We are hiring a White Glove Support Technician to provide best-in-class end-user technical support across our corporate campuses, field locations, and remote workforce. This role is based onsite at our corporate headquarters with some phone-based and occasional travel support as needed. You will work across all levels of the enterprise, including C-suite executives, to ensure seamless technology operations and exceptional service delivery.</p><p></p><p><br>
This is a hands-on technical role that combines hardware and software support, customer service, IT administration, and audio/video support, with a focus on<b> </b>executive care and critical IT needs.</p><h3 class="jobSectionHeader"><b>
Key Responsibilities:</b></h3><ul><li><p>
Provide high-touch, personalized IT support for all employees&mdash;especially executives</p></li><li><p>
Troubleshoot and resolve issues related to:</p><ul><li><p>
Microsoft Office Suite (Word, Excel, Outlook, etc.)</p></li><li><p>
Windows 10 environments</p></li><li><p>
Microsoft Exchange, Teams, and O365</p></li><li><p>
Active Directory and password resets</p></li><li><p>
VMware View Horizon and thin client platforms (Stratodesk, Wyse, IGEL)</p></li><li><p>
Network connectivity, VPNs, and printers</p></li><li><p>
Android mobile devices and mobile device management</p></li></ul></li><li><p>
Set up and deploy laptops, workstations, monitors, and other hardware</p></li><li><p>
Handle onboarding/offboarding processes including device configuration and account access</p></li><li><p>
Provide AV support for meetings, presentations, and video conferencing</p></li><li><p>
Manage helpdesk ticket queues and ensure timely, courteous resolution</p></li><li><p>
Administer phone system changes (moves, adds, changes, deletions)</p></li><li><p>
Maintain accurate inventory of IT assets and track hardware/software lifecycle</p></li><li><p>
Coordinate and execute IT-supported upgrades and special projects</p></li><li><p>
Secure and dispose of retired hardware following security guidelines</p></li><li><p>
Monitor systems for performance, security, and uptime</p></li></ul>
About You:
<h3 class="jobSectionHeader"><b>What You Bring:</b></h3><ul><li><p>
4+ years of strong desktop/helpdesk support experience</p></li><li><p>
White Glove or Executive Support experience highly preferred</p></li><li><p>
Excellent troubleshooting and problem-solving skills</p></li><li><p>
Strong interpersonal and communication skills (written and verbal)</p></li><li><p>
Experience working with:</p><ul><li><p>
Windows 7/10, Microsoft Exchange &amp; Outlook</p></li><li><p>
Active Directory, Office 365, AV equipment, and remote tools</p></li><li><p>
Hardware deployment and recovery processes</p></li></ul></li><li><p>
VMWare View, phone system administration, and executive support experience a plus</p></li><li><p>
Certifications (CompTIA, Microsoft, etc.) are a plus</p></li><li><p>
Proven ability to maintain confidentiality and handle sensitive information professionally</p></li><li><p>
Strong organizational and multitasking skills with attention to detail</p></li></ul>
We Offer:
<p><b>
Benefits for All Associates (Full-Time, Part-Time &amp; Per Diem):</b></p><ul><li>
Competitive Pay</li><li>
401(k) with Company Match</li><li>
Career Advancement Opportunities</li><li>
National &amp; Local Recognition Programs</li><li>
Teammate Assistance Fund</li></ul><p></p><p><b><br>
Additional Full-Time Benefits:</b></p><ul><li>
Medical, Dental, Vision Insurance</li><li>
Mileage Reimbursement or Fleet Vehicle Program</li><li>
Generous Paid Time Off + 7 Paid Holidays</li><li>
Wellness Programs (Telemedicine, Diabetes Management, Joint &amp; Spine Concierge Care)</li><li>
Education Support &amp; Tuition Assistance (ASN to BSN, BSN to MSN)</li><li>
Free Continuing Education Units (CEUs)</li><li>
Company-paid Life &amp; Long-Term Disability Insurance</li><li>
Voluntary Benefits (Pet, Critical Illness, Accident, LTC)</li></ul><p></p><p><b><br>
Apply today to provide the white glove support experience that sets the gold standard in enterprise IT.
</b></p>Legalese:
<ul><li>This is a safety-sensitive position</li><li>
Employee must meet minimum requirements to be eligible for benefits</li><li>
Where applicable, employee must meet state specific requirements</li><li>
We are proud to be an EEO employer</li><li>
We maintain a drug-free workplace</li></ul>
Location: Gentiva Our Company:
<p></p><div>
At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.</div><div></div><div><br>
Our place is by the side of those who need us &ndash; from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.</div><div></div><div><br>
Our nationwide reach is powered by a family of trusted brands that include:</div><ul><li><b>
Hospice care:</b> Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon</li><li><b>
Palliative care:</b> Empatia Palliative Care, Emerald Coast Palliative Care</li><li><b>
Home health care:</b> Heartland Home Health</li><li><b>
Advanced illness management:</b> Illumia Health</li></ul><div></div><div><br>
With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized &ndash; and kindness is celebrated.</div>
Related Job Titles:
<p>
White Glove IT Support, Executive Support Technician, Helpdesk Specialist, Desktop Support, End User Support, IT Technician, Tier 2 Helpdesk</p></div>

White Glove Support Technician

<div><p><b>JLL empowers you to shape a brighter way</b>.
</p><p></p><p>Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you&rsquo;ve got deep experience in commercial real estate, skilled trades or technology, or you&rsquo;re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
</p><p></p><p><b>Mobile HVAC / Maintenance Technician</b></p><p><b><br>
What this job involves:</b></p><p></p><p>
The HVAC Service Technician performs annual preventive maintenance and hands-on repair work within a specified geographic territory. You'll maintain various building systems according to JLL standards, including HVAC, mechanical, electrical, plumbing, building automation, card access, doors, gates, building envelope, grounds, parking lots, interior finishes, lighting, and other commercial property operations.</p><p></p><p><b>
Your da</b></p><p><b>
y-to-day tasks will include:</b></p><ul><li>
Performing preventive maintenance and repair services on HVAC, mechanical, plumbing, electrical, and various building systems</li><li>
Identifying energy savings opportunities through system and operational improvements</li><li>
Planning work assignments independently with minimal direct supervision</li><li>
Traveling to multiple locations within your assigned territory in a company vehicle</li><li>
Communicating with team members via phone, email, and in-person</li></ul><p></p><p><b>
Required Qualifications:</b></p><ul><li>
Minimum 3 years&rsquo; experience in commercial HVAC service and repairs (or 5 years military experience with HVAC systems)</li><li>
Universal CFC certification</li><li>
High school diploma or GED.</li><li>
Candidate must possess and maintain a valid state driver&rsquo;s license</li><li>
Hands-on skills with commercial HVAC systems, pumps, motors, air handlers, controls, and electrical systems</li></ul><p></p><p><b>
Preferred Qualifications:</b></p><ul><li>
Ability to perform on call duties and overtime as required.</li></ul><ul><li>
Knowledge of overall MEP/HVAC system design and application.</li><li>
Experience managing work orders, utilizing CMMS technology.</li><li>
Strong English language skills including grammar and composition</li><li>
Experience working in a service-related role, specific to commercial facilities</li></ul><p></p><p><b>
Location:
</b></p><p>Atlanta GA</p><p><b>
Work Shift:
</b></p><p>1st shift.</p><p></p><p><br>
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without employer sponsorship.</p><p></p><p><b>
Estimated compensation for this position:</b></p><p></p>
63,400.00 &ndash; 70,720.00 USD per year<p></p><p><i>
This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.</i></p><p></p><p><b>
Location:</b></p><p></p>
Remote &ndash;Atlanta, GA<p></p><p>
If this job description resonates with you, we encourage you to apply, even if you don&rsquo;t meet all the requirements. We&rsquo;re interested in getting to know you and what you bring to the table!</p><p><b><br>
Personalized benefits that support personal well-being and growth:</b></p><p></p><p>
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:</p><ul><li><p>
401(k) plan with matching company contributions</p></li><li><p>
Comprehensive Medical, Dental &amp; Vision Care</p></li><li><p>
Paid parental leave at 100% of salary</p></li><li><p>
Paid Time Off and Company Holidays</p></li><li><p>
Early access to earned wages through Daily Pay</p></li></ul><p></p><p>
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p><p></p><p><b><i>
JLL Privacy Notice</i></b></p><p>
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL&rsquo;s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><p></p><p>
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.</p><p></p><p>
For additional details please see our career site pages for each country.</p><p></p><p>
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.</p><p></p><p>
Jones Lang LaSalle (&ldquo;JLL&rdquo;) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process &ndash; including the online application and/or overall selection process &ndash; you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page &gt; I want to work for JLL.</p><p></p><p>
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.</p><p></p><p>
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.</p><p></p><p>
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.</p><p></p><p><b>
California Residents only</b></p><p>
If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.</p><p></p><p>
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance.</p><p></p><p>
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.</p><p></p><p>
Accepting applications on an ongoing basis until candidate identified.</p></div>

Mobile HVAC / Maintenance Technician

Goodwyn Mills Cawood

<div><div><div><p>Goodwyn Mills Cawood (GMC) is one of the largest privately-held architecture and engineering firms in the Southeast.</p><p>
GMC is seeking a <b>Construction Materials Testing Technician</b> for our <b>Atlanta</b><b>, GA</b> office. This is an opportunity to utilize experience within the engineering industry.</p><p><b>
Essential functions and responsibilities include</b><b>:</b></p><ul><li>
Technicians will perform site observations of earthwork, utility backfill, excavations, foundation construction in addition to construction material testing and special inspections</li><li>
Technicians will collect samples and perform tests to monitor compliance with construction specifications.</li><li>
Daily tasks include traveling to job sites using company vehicles and interacting with Design Team, Building Officials, Contractors and Clients</li><li>
Complete technical reports</li><li>
Coordinate with Project Managers providing constant communication when on site</li></ul><p><b>
Minimum Qualifications:</b></p><ul><li>
High School Diploma or equivalent education</li><li>
Must have a valid driver&rsquo;s license</li><li>
Clear Driving Record</li></ul><p>
Addition Qualifications a Plus:</p><ul><li>
ACI field concrete testing</li><li>
Radiation safety certification</li><li>
Construction Experience</li><li>
Proficient in Microsoft Office</li></ul><p>
ICC Special Inspection Certifications</p><p><i>
Equal Opportunity Employer/Disability/Veterans</i></p><p><b>
About GMC</b></p><p>
We believe in community, collaboration, and using the power of creativity and hard work to make a difference. Whether designing schools, parks, hospitals and other commercial developments, or providing clean water, safe streets and restoring resilient environments, GMC takes great pride in serving our communities through the transformative work we do. Every project is guided by the foundational concept that communities are built by people, not companies, and we strive to serve our communities with quality, integrity, creativity and care. One of the Southeast&rsquo;s most comprehensive multi-disciplined firms, GMC is equipped to provide all of the services associated with architecture, interior design, civil engineering, environmental services, landscape architecture, planning, transportation engineering, geotechnical engineering, electrical engineering, surveying and disaster recovery.</p></div></div></div>

Construction Materials Testing Technician

Tesla

<div><b>What to Expect</b><div>
As a Commercial Field Service Technician, you will be empowered to work across the entire Tesla organization to problem solve and ensure the success of our Commercial Energy field service execution. You will diagnose, troubleshoot, and perform preventive and corrective maintenance services to Tesla&rsquo;s commercial products such as solar PV systems, energy storage, and electric vehicle charging stations. The focus of this role would primarily be solar PV systems. This position will require 100% travel and candidate should reside in contiguous United States (lower 48 states).</div><br>
<b>
What You'll Do</b><div><ul><li>
Layout and assist in the assembly of solar modules /array, mounting hardware, and electrical equipment</li><li>
Organize trucks for installs/removals for the upcoming day making sure everything is neat and organized</li><li>
Able to perform required preventive maintenance activities on Commercial PV systems and capable of training/mentoring others in the team as needed</li><li>
Respond to corrective maintenance cases on all commercial energy products and updating online case logs accurately</li><li>
Respond to customers&rsquo; concerns with the performance or functionality of their system</li></ul></div><br>
<b>
What You'll Bring</b><div><ul><li>
Minimum 2 years' experience PV equipment and installation, preferably commercial or utility scale and with extensive knowledge of electrical wiring and equipment and have the ability to read electrical plan sets and equipment manuals</li><li>
Previous experience working with power/hand tools, electrical equipment, and ability to navigate numerous computer applications and technology independently</li><li>
Ability to work at great heights, work in extreme environments, perform prolonged periods of repetitious duties, lift at least 50lbs. frequently and work in extreme environments (example: hot sun, cold, crawl spaces, etc), these positions require working at heights including on rooftops, climbing ladders and stairs</li><li>
Capable of performing repetitious duties, including lifting, bending, and standing for long periods of time up to 12 hours a day and have the ability to safely handle tools and materials such as: ladders, inverters, solar panels, panel boards, batteries, and other similar electrical equipment, lumber, roofing materials</li><li>
Ability to climb and utilize equipment on site including various ladders rated for 300 lbs. and must meet OSHA fall protection standards for at height work limited at 300 lbs. and must also be able to meet equipment standards for fall protection (harness, anchor, ropes, etc.) with a maximum capacity of 310 lbs.</li><li>
Ability to travel to numerous sites daily and travel up to 2 weeks at a time with short notice with flexibility to work on weekends and/or overtime along with overnight stay to support Tesla&rsquo;s critical mission</li><li>
Must have compliant government issued identification for domestic air travel and/or to access certain federal facilities. Valid driver's license required</li></ul></div><br>
<b>
Compensation and Benefits</b><div>
Benefits</div><div><p>
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:</p>
<ul><li>Medical plans &gt; plan options with $0 payroll deduction</li>
<li>Family-building, fertility, adoption and surrogacy benefits</li>
<li>Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution</li>
<li>Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA</li>
<li>Healthcare and Dependent Care Flexible Spending Accounts (FSA)</li>
<li>401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits</li>
<li>Company paid Basic Life, AD&amp;D</li><li>
Short-term and long-term disability insurance (90 day waiting period)</li>
<li>Employee Assistance Program</li>
<li>Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays</li>
<li>Back-up childcare and parenting support resources</li>
<li>Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft &amp; legal services, and pet insurance</li>
<li>Weight Loss and Tobacco Cessation Programs</li>
<li>Tesla Babies program</li>
<li>Commuter benefits</li>
<li>Employee discounts and perks program</li><br>
</ul></div><br>
<br>
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.<br>
<br>
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.</div>

Field Service Technician, Crew Based, Commercial

Emory Healthcare

<div>Overview:
<div><b>
Be inspired. Be rewarded. Belong. At Emory Healthcare.</b></div><div>
At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:</div><ul><li>
Comprehensive health benefits that start day 1</li><li>
Student Loan Repayment Assistance &amp; Reimbursement Programs</li><li>
Family-focused benefits</li><li>
Wellness incentives</li><li>
Ongoing mentorship, <i>development, </i>and leadership programs</li><li>
And more</li></ul><div>
open to individuals that reside or will relocate to Alabama, Arkansas, Florida, Georgia, Illinois, Louisiana, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia and Wisconsin</div>
Description:
<div>
The Manager of Identity and Access Management for Provider Provisioning oversees IAM service delivery, incident response, access governance, and employee management for the IAM team. This position sets service objectives, ensures timely provisioning and deprovisioning, leads RCA and escalation handling, and partners with Internal Audit and IT leadership to maintain secure and compliant identity operations. The IAM Manager supports major organizational initiatives involving identity changes, drives process improvement, and ensures efficient and reliable IAM services across the enterprise.</div><div></div><div><b><br>
RESPONSIBILITIES:</b></div><div></div><div><br>
IAM Service Delivery and Operations:</div><ul><li>
Set IAM service delivery objectives aligned with business requirements and available resources.</li><li>
Communicate objectives to the IAM team and lead process planning and design to meet those objectives.</li><li>
Coordinate resources to sustain Service Level Agreements (SLAs) and maintain 24/7 on-call support for provisioning requirements that impact patient care.</li></ul><div>
Information Security and Access Governance:</div><ul><li>
Identify application entitlements with Segregation of Duty (SoD) implications and develop provisioning protocols that mitigate risk.</li><li>
Identify applications and sensitive data requiring elevated provisioning care and ensure risk-minimized provisioning practices.</li><li>
Ensure timely and complete termination processing in adherence to security and compliance requirements.</li></ul><div>
Incident Response and Escalation Management:</div><ul><li>
Lead Root Cause Analysis (RCA) for IAM service shortfalls; develop corrective actions and support cross-functional issue resolution.</li><li>
Serve as the escalation point for customer frustrations and issues with elevated business or patient care impact.</li><li>
Ensure customer issues are fully resolved even when originating outside the IAM team.</li></ul><div>
Major Initiative Support:</div><ul><li>
Participate in planning and coordination for enterprise initiatives involving identity or access changes, including reorganizations, acquisitions, divestitures, and RIFs.</li><li>
Maintain tools and processes that support efficient mass identity updates and bulk provisioning/deprovisioning.</li><li>
Support IAM components of system changes, mergers, or process transitions.</li></ul><div>
Employee Management and Coaching:</div><ul><li>
Maintain team engagement scores that meet or exceed organizational averages through transparent communication and inclusive decision-making.</li><li>
Provide coaching, feedback, and objective performance evaluations; document performance matters in accordance with policy.</li><li>
Oversee employee training development and ensure staff are equipped with current IAM skills and processes.</li></ul><div>
Internal Audit Partnership and Compliance:</div><ul><li>
Maintain a strong partnership with Internal Audit as a primary driver of continuous improvement.</li><li>
Provide required operational data and documentation to Internal Audit and support routine audits.</li><li>
Incorporate audit findings into process or technology improvements and maintain clearly documented policies and procedures.</li></ul><div>
Executive Reporting and Operational Strategy:</div><ul><li>
Collaborate with leadership on budget projections and manage IAM operations within allocated budgets.</li><li>
Provide succinct and accurate service, operational, and personnel updates to leadership.</li><li>
Recommend operational or service management improvements to enhance IAM efficiency and effectiveness.</li></ul><div>
Perform other duties as assigned.</div><div></div><div><b><br>
MINIMUM QUALIFICATIONS:</b></div><ul><li>
Education - Bachelor's degree in Information Technology or a related field, OR 10 years of progressive Information Technology experience</li><li>
Experience - Two years of supervisory experience; experience with identity governance platforms and cloud IAM services (e.g., AWS IAM, Azure AD)</li><li>
Knowledge, Skills &amp; Abilities (Required):<ul><li>
Knowledge of IAM operations, provisioning workflows, and access governance principles</li><li>
Ability to lead teams, manage performance, and drive engagement</li><li>
Understanding of Segregation of Duty (SoD) risk, identity lifecycle management, and deprovisioning controls</li><li>
Experience conducting RCA, managing escalations, and supporting cross-functional issue resolution</li><li>
Ability to develop and maintain IAM processes, documentation, and audit compliance -</li><li>
Strong communication, analytical, and problem-solving skills</li><li>
Ability to manage multiple priorities and maintain service levels in a high-impact environment</li><li>
Familiarity with cloud IAM tools and identity governance platforms</li></ul></li></ul><div><b>
Preferred Qualifications:</b></div><ul><li>
Certification - Epic Security Certification; CISSP; CISM; CRISC; ITIL v3 or higher Knowledge</li><li>
Epic Provider Badge</li><li>
Mastery of the Schedulable Epic Resources (SER) master file<br>
<ul><li>Expertise in Epic EMP Provisioning</li><li>Ability to manage execution during large-scale implementations or &quot;Go-Live&quot; transitions,</li><li>A strong understanding of Epic's security infrastructure, including managing security workgroups and application-level settings.</li><li>Strong analytical skills to troubleshoot critical access issues during peak clinical activity.</li><li>The ability to translate complex technical concepts for C-level executives and clinical staff to ensure system-wide adoption</li></ul></li><li>
Skills &amp; Abilities:<ul><li>
Experience with audit engagement, compliance programs, and IAM tool optimization</li><li>
Knowledge of IAM process automation and enterprise-scale identity transitions</li><li>
Experience leading IAM improvements or maturity model progression</li></ul></li></ul>
Additional Details:
<div>
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.</div><div></div><div><br>
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare&rsquo;s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.</div></div>

Manager, IAM (Provider Provisioning)

Flexential

<div><p><b>Job Description:</b></p>
The Data Center Technician I is a 24x7x365, market-based position responsible for providing physical and Level II technical support to Flexential customers and resources. A solid understanding of Facilities infrastructure, Windows operating systems, PC troubleshooting and management applications. Data Center Technician I's must be able to demonstrate the ability to represent Flexential both professionally and technically during interactions with customers and internal resources in a calm and professional manner.<p></p><p><b>
Key Responsibilities and Essential Job Functions:</b></p><ul><li>
Establish and maintain strong customer relationships by prioritizing satisfaction and professionalism; respond to customer phone calls and emails promptly and effectively.</li><li>
Monitor and troubleshoot technical issues and alarms with Flexential Infrastructure. Comfortable with following ERP and Escalating to engineering staff in a fast-paced data center environment.</li><li>
Perform physical security walkthroughs, administration of security sign-in and badging procedures for all colocation customers, visitors, third parties and escorting them to designated work location while adhering and enforcing established company security standards.</li><li>
Track and document time spent on tasks and support cases including customer installations, site expansions, outages, and remote hands activities.</li><li>
Ensure accurate entry of Cap Labor on timesheets and timely completion and submission of all timesheets.</li><li>
Accurately follow Flexential Cabling Standards.</li><li>
Execute standard operational tasks including auditing, documentation, and report completion under guidance from senior team members.</li><li>
Accurately follow instructions for hardware installations, maintenance requests, and ticket updates within ServiceNow and other systems.</li><li>
Always maintain data center cleanliness and organization, including inventory of tools and equipment, and support shipping/receiving processes.</li><li>
Work a common hardware upgrade/replacement request.
</li><li>Identify information given during more complex requests as outlined by the remote hands product.</li><li>
Perform common maintenance/PRJTASK requests after receiving guidance/walkthrough from a local project coordinator.
</li><li>Identify physical layer problems through testing of cables (cables are properly seated, confirming power supplies are plugged in, power strip has power, etc.).</li><li>
Install hardware in a cabinet according to Flexential best practices.</li><li>
Understand OpsDB functionality.</li><li>
Install, label, and document power installed into customer cabinets.</li><li>
Can articulate process for ordering of PDUs, cable, and cabinets.</li><li>
Install, label, terminate, test and troubleshoot cabling consistently.</li><li>
Document CLX entries.</li><li>
Follow safety and fiber cleaning protocols.</li><li>
Read, understand and perform LOA verification.</li><li>
Support site safety and emergency readiness efforts by participating in walkthroughs and learning protocols.</li><li>
Maintain SLA compliance across assigned tasks.</li><li>
Document shift activities and complete handoffs to ensure continuity of operations.</li><li>
Learn and apply Technical Operations best practices, seeking guidance from DCT II and III team members.</li><li>
Demonstrate reliability and flexibility in supporting 24x7x365 operations, including working varied shifts as needed.</li><li>
Perform other duties as assigned, contributing to a high-performing, collaborative, and resilient data center environment.</li></ul><p></p><p><b>
Required Qualifications:</b></p><ul><li>
Passion for providing great customer experience.</li><li>
Strong verbal and written communication skills.</li><li>
Understanding of Windows and Microsoft operating systems.</li><li>
Must be a self-starter, reliable and dependable.</li><li>
Excellent verbal and written communications skills.</li><li>
Strong attention to detail, making and keeping commitments and meeting deadlines.</li><li>
High school diploma or equivalent.
</li><li>0-4 years of experience working within an IT or Data Center Support environment.</li><li>
Cross Team Collaboration.</li><li>
Running Cable/Climbing Ladders.</li><li>
Effectively respond to critical infrastructure emergencies.</li><li>
Network/Power Monitoring.</li><li>
Candidates must have reliable transportation.</li><li>
Ability to learn quickly and apply new knowledge and skills.</li><li>
Assess situations and escalate accordingly, following internal procedures.</li></ul><p><b><br>
Preferred Qualifications:</b></p><ul><li>
1 year of experience working within an IT or Data Center Support environment.</li><li>
Previous NOC/SOC/IOC experience and/or data center experience.</li><li>
Some familiarity with DS1, DS3, Ethernet and dark fiber circuits.</li><li>
Experience with data center infrastructure such as generators, UPS, DC Plant, HVAC, Fire suppression systems, and ability to read electrical diagrams</li><li>
Familiarity with basic hardware troubleshooting tasks, replacing hard drives, memory and motherboards.</li><li>
Knowledge of Windows operating systems both pc and server-side.</li><li><div><p>
Physical Requirements
</p></div></li><li>Ability to climb ladders and work aloft.</li><li>
Ability to work in hot and cold temperature environments.</li><li>
Ability to maneuver pallet jacks.</li><li>
Ability to lift up to 50 lbs.</li><li>
Ability to pull and install cabling.</li><li>
Limited travel may be required.</li></ul><p></p><p><b>
Base Pay Range: </b>Hourly salary range offered for this position is estimated to be <b>$20.00 - $22.00</b>. However, the actual pay range depends on each candidate&rsquo;s experience, location, and qualifications.</p><p></p><p><b>
This position has the following safety hazards:</b></p><ul><li>Chemical</li><li>Confined Spaces</li><li>Electrical</li><li>Ergonomics</li><li>Climb ladders</li><li>Mechanical lift</li><li>Noise</li><li>Temperature Extremes</li><li>Trip/Fall</li></ul><p><b><i>
Not meeting every single requirement? No problem! We are looking for candidates who possess unique skills that set them apart from the rest. If you're enthusiastic about this role and believe you have the skills and abilities that would make you successful, don't hesitate to apply today!</i></b></p><p></p><div>
Benefits of working at Flexential:
<br>
<ul><li>Medical, Telehealth, Dental and Vision</li><li>401(k)</li><li>Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)</li><li>Life and AD&amp;D</li><li>Short Term and Long-Term disability</li><li>Flex Paid Time Off (PTO)</li><li>Leave of Absence</li><li>Employee Assistance Program</li><li>Wellness Program</li><li>Rewards and Recognition Program</li></ul></div><p></p><p>
Benefits are subject to change at the Company's discretion.</p><p></p><p>
Flexential participates in the E-Verify program. Please click here for more information.</p><p></p><p>
#LI-Onsite</p><p></p><p><b>
EEOC Statement: </b>Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.</p></div>

Data Center Technician I

Explore 105+ Service delivery technician in Atlanta this January. Find roles across top companies and apply now to boost your career.