administrative assistant (bahraini national)

it service desk analyst

restaurant manager

account manager

marketing manager

operation manager

service manager

Al Zayani Commercial Services S.P.C

CORE RESPONSIBILITIES<ul><li>Operational Leadership: Take full accountability for the Service Center&rsquo;s performance. Direct and oversee all activities to ensure smooth, efficient, and highly profitable operations while maintaining world-class customer satisfaction levels.</li><li>Financial Management &amp; Budgeting: Lead the preparation of yearly departmental budgets. Develop and execute sales forecasts for spare parts and consumables, ensuring the department meets or exceeds its revenue and margin targets.</li><li>Inventory &amp; Supply Chain Oversight: Manage and optimize the inventory lifecycle. Approve all re-ordering of spares and consumables, ensuring a strategic balance between &quot;healthy stock levels&quot; and minimized capital tie-up.</li><li>Contract Management: Oversee the entire lifecycle of Maintenance Contracts for all products. Ensure 100% coverage of machines under contract and drive the timely issuance, renewal, and collection of service agreements.</li><li>Technical Team Management: Lead, mentor, and evaluate the performance of the Assistant Service Manager, Service Engineers, and technicians. Identify training needs to ensure the team remains expert in Ricoh and other represented brands.</li><li>Service Quality Assurance: Establish and monitor Key Performance Indicators (KPIs) such as Response Time, First-Time Fix Rate, and Machine Downtime to ensure service excellence.</li><li>Strategic Compliance: Ensure the entire department operates in strict compliance with company policies, international service standards, and health and safety regulations.</li><li>Key Account Support: Act as the final point of escalation for technical issues or customer grievances, maintaining strong relationships with high-value clients.</li><li>Reporting: Provide comprehensive monthly reports to Senior Management regarding operational efficiency, service profitability, and market trends.</li><li>General Management: Carry out any other strategic assignments as instructed by the Management/Board of Directors.</li></ul>Work Location: In person

Service Manager

GNJ Group

Key Responsibilities<ul><li>Set operational goals and prepare annual budgets; monitor financial performance and control expenses</li><li>Develop and implement action plans to achieve productivity, quality, and service targets</li><li>Control food costs by minimizing waste and ensuring proper portioning and preparation standards</li><li>Maintain high standards of hygiene, cleanliness, and safety in compliance with regulations</li><li>Ensure adherence to company policies, procedures, and operational guidelines</li><li>Lead, supervise, and motivate staff to foster a positive and productive work environment</li><li>Handle customer feedback and complaints professionally to ensure excellent service delivery</li><li>Manage staff records, schedules, attendance, and related administrative tasks</li><li>Coordinate equipment maintenance and follow up on service requests</li><li>Analyze operational reports to identify challenges and implement corrective actions</li><li>Forecast inventory requirements and maintain optimal stock levels</li><li>Conduct staff training programs and enforce discipline and performance standards</li><li>Collaborate with Area/Operations Managers to improve service quality and efficiency</li><li>Support and execute Local Store Marketing (LSM) initiatives</li><li>Uphold brand standards and ensure a consistently high level of customer satisfaction</li><li>Oversee audits, system enhancements, and implementation of operational changes</li></ul>Qualifications &amp; Skills<ul><li>Minimum 4+ years of experience in restaurant management</li><li>Strong financial acumen with experience in budgeting and cost control</li><li>Proven leadership skills with the ability to manage and develop teams</li><li>Experience in inventory control and waste management</li><li>Solid understanding of hygiene, safety, and food handling standards</li><li>Strong problem-solving and decision-making abilities</li><li>Excellent customer service and conflict resolution skills</li><li>Familiarity with audits, reporting, and administrative responsibilities</li><li>Ability to train staff and enforce operational standards</li><li>Effective communication and coordination with senior management</li><li>Experience in Local Store Marketing (LSM) is an advantage</li></ul>If you want, I can tailor this for a specific brand (fast food, casual dining, fine dining) or make it more concise for platforms like LinkedIn.rephrase this JDHere&rsquo;s a rephrased version of your job description with a fresh, professional tone:Restaurant Manager &ndash; Job DescriptionCore Responsibilities<ul><li>Establish business objectives and develop annual budgets while closely tracking expenses and financial performance</li><li>Execute strategic plans to meet targets related to productivity, quality, and customer service</li><li>Reduce food waste and manage costs by enforcing proper portion control and preparation practices</li><li>Ensure the highest levels of hygiene, cleanliness, and safety across all operations</li><li>Maintain strict compliance with company policies, standards, and procedures</li><li>Lead and inspire team members, promoting a positive and collaborative work culture</li><li>Address customer concerns promptly and effectively to maintain high service standards</li><li>Oversee staff administration, including scheduling, attendance, and record-keeping</li><li>Manage maintenance of equipment and coordinate necessary repairs or servicing</li><li>Review operational reports to identify gaps and implement improvements</li><li>Plan and control inventory to ensure adequate stock levels and minimize shortages or overstocking</li><li>Train employees, monitor performance, and enforce workplace discipline</li><li>Work closely with Area and Operations Managers to enhance overall performance</li><li>Support and implement local marketing initiatives to drive sales and engagement</li><li>Protect and enhance brand reputation through consistent service excellence</li><li>Manage audits, system updates, and the rollout of operational improvements</li></ul>Requirements &amp; Skills<ul><li>At least 4 years of experience in a restaurant management role</li><li>Strong financial management skills, including budgeting and cost control</li><li>Demonstrated ability to lead, coach, and manage teams effectively</li><li>Hands-on experience in inventory management and waste reduction</li><li>Good knowledge of food safety, hygiene, and workplace safety standards</li><li>Strong analytical thinking with effective problem-solving and decision-making skills</li><li>Excellent customer service and complaint-handling abilities</li><li>Experience with audits, reporting, and administrative duties</li><li>Skilled in staff training and maintaining performance standards</li><li>Strong communication skills with the ability to collaborate with senior management</li><li>Exposure to local store marketing (LSM) activities is an added advantage</li></ul>Pay: BD300.000 - BD400.000 per hourWork Location: In person

Restaurant Manager

Bukhowa Group of Companies

We are seeking an experienced and dynamic General Manager to oversee the overall operations of our 4-star hotel. The ideal candidate will ensure excellent guest service, strong financial performance, and efficient daily operations while maintaining high hospitality standards.Key Responsibilities:<ul><li>Oversee daily hotel operations (front office, housekeeping, food &amp; beverage, maintenance)</li><li>Lead, train, and manage all hotel staff</li><li>Ensure high levels of guest satisfaction and handle complaints professionally</li><li>Manage budgets, expenses, and financial performance</li><li>Monitor occupancy rates and revenue growth</li><li>Develop sales and marketing strategies to maximize bookings</li><li>Ensure compliance with hotel policies, safety, and quality standards</li><li>Prepare regular operational and financial reports</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Hospitality Management or related field</li><li>Minimum 5&ndash;10 years of hotel management experience</li><li>Strong leadership and communication skills</li><li>Proven financial and operational management experience</li><li>Problem-solving and decision-making abilities</li><li>Excellent customer service mindset</li><li>English required; additional languages are an advantage</li></ul>Pay: From BD2,200.000 per monthWork Location: In person

Hotel General Manager

Career Maker

Looking for a Restaurant Manager fir a high end fine dinning concept in Bahrain-Should have experience in guest relations, wine and food pairing, customer engagement, team management, team trainings, etc...-Should have worked with high-end standalone concepts in Bahrain-Excellent communications skills and personality.Job Type: Full-timePay: BD1,200.000 - BD1,600.000 per monthWork Location: In person

<ul><li>Achieve the restaurant operation objectives together with the Restaurant Manager by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and guest service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.</li><li>Increase sales, control all lines of costs, and meet profit requirement.</li><li>Assist Restaurant Manager on meeting target on all line of P&amp;L</li><li>Creates positive atmosphere among Team Members maximizing on retention program.</li><li>Ensure that all reporting &amp; control procedures in the operations, guest services quality of production, Hygiene &amp; Cleanliness standards, Maintenance &amp; general administration are completed &amp; in place according to company&rsquo;s policy &amp; chain operation manual.</li><li>Physically support the team during shorthanded or busy operation</li><li>Coordinates efforts by establishing improvement in services policies and practices along with the Line Manager.</li><li>Builds company image by collaborating with guests.</li><li>Maintains quality service by establishing and enforcing organization standards</li><li>Contributes to team effort by accomplishing related results as needed.</li></ul>&middot; Supervises food and beverage service staff in accordance with operating policies.&middot; Sets high standards for appropriate team behavior on shift.&middot; Handle and resolve guest complaints and respond efficiently.&middot; Maintain budget and employee records, prepare attendance, and pay bills or monitor bookkeeping records.<ul><li>Coordinate with maintenance department for service and repair of equipment and any other services.</li></ul>&middot; Effectively identifies outlets problems through reports and can ideate &amp; execute to resolve the same.<ul><li>Ensure understanding of security procedures in restaurant.</li></ul>&middot; Estimate consumption, forecast requirements and maintain inventory.&middot; Act as a liaison between outlet team &amp; restaurant manager.&middot; Suggest ideas to conduct LSM activities as appropriate to the outlet type/location.Job Type: Full-timePay: BD280.000 - BD300.000 per monthLanguage:<ul><li>Arabic (Preferred)</li></ul>Work Location: In person

Restaurant Supervisor

Bank Of Jordan

<div><ul><li>Serve as the main point of contact for corporate clients, handling requests, inquiries, and complaints efficiently.
</li><li>Process and follow up on client transactions by coordinating with internal departments to ensure timely execution.
</li><li>Promote and cross-sell banking products and digital services to enhance client engagement and utilization.
</li><li>Monitor client accounts and credit facility usage, ensuring optimal utilization aligned with targets.
</li><li>Deliver a full range of corporate banking services, including account management, transfers, trade finance, guarantees, and documentation.
</li><li>Ensure accuracy, completeness, and compliance of all client requests before processing.
</li><li>Maintain ongoing communication with clients and internal stakeholders to support service delivery.
</li><li>Prepare reports and support continuous improvement of service quality.
</li><li>Participate in business continuity activities and support operational resilience.</li></ul> 

Requirements 
<ul><li>
Bachelor&rsquo;s degree in Business Administration, Banking, or a related field
</li><li>Minimum of 3 years&rsquo; experience in banking or customer service
</li><li>Preferably experienced in dealing with corporate clients and commercial/industrial sectors
</li><li>Good command of English
</li><li>Strong knowledge of banking products and services
</li><li>Good understanding of internal policies, procedures, and regulatory requirements in Bahrain
</li><li>Familiarity with international trade and banking practices
</li><li>Proficient in computer systems and banking applications
</li><li>Cross-selling and sales skills
</li><li>Strong planning and organizational abilities
</li><li>Ability to handle client complaints effectively within delegated authority
</li><li>Strong communication and interpersonal skills
</li><li>Ability to work under pressure</li></ul></div>

Corporate customer service Officer -Bahrain

Cocoon Wellness Spa

SPA ManagerBahrain based on a luxury SPAExcellent salary and conditionsWe are a successful aesthetic beauty SPA based in Bali, Italy and Bahrain for the last 15 years, including winner of Asia's best Medical Spa and Bali's best spa.We are seeking a proactive and results-driven SPA Manager to lead revenue growth initiatives, expand market presence, and develop strategic partnerships. The ideal candidate will be responsible for increasing sales, opening new markets, and driving both B2C and B2B business development opportunities.Key Responsibilities:Operations Management &amp; SOP Compliance<ul><li>Oversee the daily operations of all SPA branches (Juffair, Seef, and Riffa).</li><li>Ensure full compliance with company SOPs, policies, and service protocols.</li><li>Conduct regular operational audits to maintain consistency across all locations.</li><li>Implement and continuously improve standard operating procedures (SOPs).</li><li>Ensure treatments are delivered according to brand standards and protocols.</li><li>Monitor cleanliness, ambiance, and overall client experience.</li><li>Ensure compliance with local health, safety, and regulatory requirements.</li><li>Optimize scheduling, staffing, and resource allocation.</li></ul>Team Leadership &amp; HR Management<ul><li>Train and supervise SPA staff including therapists, reception, etc.</li><li>Ensure all team members follow SOPs and service standards consistently.</li><li>Develop continuous training programs to maintain high-quality service.</li><li>Lead, motivate, and manage teams to achieve operational and financial targets.</li><li>Conduct performance evaluations and implement improvement plans.</li><li>Handle disciplinary actions and resolve internal conflicts when necessary.</li></ul>Sales &amp; Revenue Management<ul><li>Drive revenue growth across all SPA locations.</li><li>Set, monitor, and achieve monthly and annual sales targets.</li><li>Promote high-value treatments, packages, and membership programs.</li><li>Ensure effective upselling and cross-selling strategies are implemented.</li><li>Monitor KPIs such as occupancy rate, revenue per therapist, and conversion rate.</li><li>Analyze financial and sales reports to identify improvement areas.</li></ul>Marketing &amp; Brand Development<ul><li>Plan and execute local marketing initiatives and promotional campaigns.</li><li>Coordinate with the marketing team on digital campaigns (social media, ads, email marketing).</li><li>Organize events, activations, and partnerships to increase brand awareness.</li><li>Strengthen the SPA&rsquo;s positioning in the luxury wellness market.</li><li>Support the development of loyalty programs and membership growth strategies.</li><li>Monitor market trends and competitor activities.</li></ul>Business Development &amp; Partnerships<ul><li>Support the development of B2B partnerships (hotels, real estate, fitness centers, clinics).</li><li>Identify new opportunities to expand the customer base.</li><li>Assist in corporate agreements and wellness program development.</li><li>Build relationships with key partners and stakeholders.</li></ul>Customer Experience &amp; Quality Control<ul><li>Ensure a consistent high-end customer experience across all locations.</li><li>Handle VIP clients and manage escalations professionally.</li><li>Monitor customer feedback, reviews, and satisfaction levels.</li><li>Implement corrective actions to maintain service excellence.</li></ul>Inventory &amp; Cost Control<ul><li>Manage stock levels, procurement, and supplier relationships.</li><li>Ensure proper stock control procedures across all branches.</li><li>Minimize waste and prevent product misuse.</li><li>Monitor operational costs and maximize profitability.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or related field.</li><li>Minimum 3&ndash;5 years of experience as a SPA Manager or similar leadership role.</li><li>Strong background in wellness, hospitality, or luxury service industries.</li><li>Proven experience managing teams and multi-location operations (preferred).</li><li>Strong understanding of SPA operations, treatments, and customer service standards.</li><li>Experience in sales, marketing, and business performance management.</li><li>Excellent leadership, organizational, and communication skills.</li><li>Ability to work with KPIs, budgets, and performance targets.</li><li>Fluent in English (Arabic is a strong advantage).</li></ul>Preferred Skills:<ul><li>Experience in multi-unit SPA management.</li><li>Background in luxury or premium service environments.</li><li>Knowledge of membership-based business models.</li><li>Strong commercial and analytical mindset.</li><li>Excellent networking and relationship-building skills.</li></ul>Compensation &amp; Benefits:<ul><li>Basic Salary: BHD 500 per month</li><li>Housing Allowance: BHD 100 per month</li><li>Food Allowance: BHD 100 per month</li><li>Transportation Allowance: BHD 50 per month</li><li>Health Insurance</li></ul>Commissions: Performance-based commissions linked to sales targets and business development objectives (details to be discussed during the interview process).The compensation package is designed to reward proactive performance, revenue growth, and successful market expansion initiatives.Job Type: Full-timePay: From BD750.000 per monthApplication Question(s):<ul><li>What is your nationality?</li><li>Do you have work visa in Bahrain?</li></ul>Experience:<ul><li>SPA Manager: 5 years (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Required)</li></ul>Work Location: In person

SPA Manager

Explore 125+ Service manager in Manama this May. Find roles across top companies and apply now to boost your career.

125 service manager jobs In Manama

Service Manager

Restaurant Manager

Hotel General Manager

Restaurant Manager

Restaurant Supervisor

Corporate customer service Officer -Bahrain

SPA Manager