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business systems analyst-erp (business central/salesforce) - remote Jobs in Washington

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contact center manager

servicenow application configuration lead

Censeo Consulting Group

<div>Application Configuration Lead &mdash; ServiceNow Vendor Performance Platform (Department of State) 
 
The Position: 
We are looking for eager, driven candidates with experience in people management, communication, facilitation, problem-solving, and analysis to guide our teams in developing impactful solutions to modernize IT products and solutions for our Federal clients at the Department of State. In this role you will lead the product evolution of an internal ServiceNow-based application that tracks IT vendors&rsquo; performance across services, cloud, and product contracts at the U.S. Department of State (DoS). You&rsquo;ll translate client vision into a clear roadmap and backlog, oversee a small cross‑functional team, and drive adoption and satisfaction across customer offices. This role is expected to report onsite in Washington D.C. and will require Secret or Moderate Risk Public Trust determination. Responsiblities for the role will include:<ul><li>
Own the product backlog &amp; roadmap: Convert client vision and policy goals into epics, user stories, and measurable outcomes; prioritize via value, risk, and dependencies; keep a transparent release plan.</li><li>
Run Agile delivery: Lead ceremonies, manage scope, and clear blockers for a team of ~2 ServiceNow developers, ~2 Business Analysts, and 1 Data Visualization specialist; ensure sprint goals are met and Definition of Done/quality bars are upheld.</li><li>
Advance the metrics library: Expand standardized SLA/KPI definitions and dashboards (e.g., availability, responsiveness, incident resolution, defect leakage, vendor compliance) to cover diverse contract types; ensure traceability to bureau/office objectives.</li><li>
Drive customer engagement &amp; adoption: Build and execute a DoS‑appropriate engagement strategy&mdash;stakeholder roadshows, onboarding playbooks, training, feedback loops&mdash;to increase the number of customer offices using the product and maximize user satisfaction.</li><li>
Steward platform and data health: Partner with platform owners on configuration governance, integrations (e.g., data sources feeding performance analytics), and change management; uphold security, privacy, and records requirements consistent with DoS standards.</li><li>
Measure impact: Define and report product OKRs (adoption, satisfaction/CSAT, cycle time, release reliability, metric coverage); use insights to iterate the product.</li></ul>
Success in the First 6&ndash;12 Months (example targets):<ul><li>
Deliver value-focused enhancements across sprints with on-time, high‑quality releases and clear release notes.</li><li>
Grow active customer offices using the product.</li><li>
Increase standardized SLA/KPI coverage to new service categories with published definitions and dashboards.</li></ul> 

The Ideal Candidate: 
At Censeo, we are looking for unique candidates whose passion and enthusiasm will help shape Censeo&rsquo;s client insights and workplace culture. Our staff have a wide range of backgrounds, areas of expertise, personality types, and favorite breakfast foods. Our client and cultural successes are rooted in our team&rsquo;s innovation, creative problem solving, and collaboration. The unique perspective that you bring and the way you tackle problems are much more important to us than what&rsquo;s printed on your diploma. Some of the core qualifications for the role include: 
 
Minimum Qualifications<ul><li>
Bachelors Degree from accredited college/university.</li><li>
7+ years of relevant experience in product management (or adjacent roles such as product owner/engagement lead) delivering enterprise platforms or analytics products.</li><li>
Prior Department of State experience (as fed or contractor).</li><li>
Active Secret clearance (DoS badge‑eligible).</li><li>
Comfortable working on‑site 5 days/week in DC/Northern VA.</li><li>
Agile credentials: CSM or CSPO (or equivalent).</li><li>
Demonstrated success leading small, mixed-discipline teams and coaching junior staff.</li><li>
Strong stakeholder management, requirements discovery, and roadmap/story mapping skills.</li><li>
Excellent written/verbal communication tailored to executive, technical, and end‑user audiences.</li></ul>
Nice to Have<ul><li>
Dashboard development experience in Tableau, PowerBI, or equivalent</li><li>
Foundational understanding of JavaScript</li><li>
Agile credentials: CSM or CSPO (or equivalent).</li><li>
Contractor/consulting background with federal clients (preferred).</li><li>
ServiceNow certifications (e.g., CSA, CIS-ITSM) and/or ITIL Foundation.</li><li>
Experience designing SLA/KPI frameworks and vendor performance dashboards in public-sector environments.</li><li>
Exposure to data visualization tools (e.g., Power BI/Tableau)</li><li>
Familiarity with federal security, change control, and release management practices.</li></ul> 

The Company: 
Censeo Consulting Group is a top Washington D.C. based management consulting firm dedicated to helping public sector and non-profit clients build operational excellence, deliver better outcomes, and lower cost. We take a personalized approach to strategic consulting to solve our clients&rsquo; most complex problems and build operational excellence that transforms their organizations, allowing them to better deliver on their public and social missions. 
 
At Censeo, our award-winning culture means you&rsquo;ll join a tight-knit community of 95 brilliant and passionate colleagues. We are advocates for a better functioning public sector, and we&rsquo;re also good friends who know the names of each other&rsquo;s dogs. Our philosophy is horizontal, not hierarchical, and our open-door policy encourages a culture of entrepreneurship at all levels. We share successes, make decisions together, and foster an environment for those with passion and initiative to lead. Our colleagues bring their own unique personalities to work every day and use them to help shape our growing firm in ways that reach far beyond client projects. 
 
The Location: 
Censeo Consulting Group is based in Washington D.C., a fantastic city for working professionals. We work in a hybrid setting with flexibility to work from home and work in our office conveniently located in the heart of downtown, just a few blocks away from the White House. And with many of our clients also based in D.C., we have the luxury of leaving for a meeting and being back in the office in time for post-work happy hours, team dinners, and game nights. 
 
The Fine Print:<ul><li>
The salary range for this role is $90,000 - $140,000 depending on experience</li><li>
Expected travel 0-10%; may increase based on business needs</li><li>
This is an exempt, full-time position</li><li>
This role is subject to an in-person work schedule in Washington, D.C. with the possibility for hybrid work</li><li>
Essential Physical Functions<ul><li>
Sitting: Particularly for sustained periods of time</li><li>
Light Carrying: Physically transporting items weighing less than 15 pounds from one location to another</li></ul></li></ul>
Censeo offers a competitive compensation and benefits package, including paid vacation and sick leave, flexible and remote work opportunities, and tuition and training reimbursement. More information on our benefits and perks can be found at https://www.censeoconsulting.com/about/join-us/. 
 
Censeo is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, protected veteran status, or any other class protected by applicable state or federal law. 
 
Join Our Award-Winning Culture! 
Our passion wins awards. But don&rsquo;t just take it from us&hellip;<ul><li>
2024 Vault #41 Consulting 50 North America</li><li>
2024 Vault #7 Best Consulting Firm for Hours in the Office</li><li>
2023 Vault #9 Best Consulting Firm for Work/Life Balance</li><li>
2023 Vault #23 Best Consulting Firm for Overall Diversity</li><li>
2023 Management Consulted #3 Best Boutique Firms in Washington DC</li><li>
2022 Vault #41 Best Overall Consulting Firm to Work For</li><li>
2020 Vault #21 Best Boutique Consulting Firm</li><li>
2019 Ivy Exec #7 Best Boutique Consulting Firm</li><li>
2018 Consulting Magazine Best Small Firms to Work For</li><li>
2017 Vault #12 Best Boutique Consulting Firm</li><li>
2016 Forbes Best Management Consulting Firms in America</li><li>
2015 Washington Business Journal&rsquo;s Philanthropy List</li></ul>
fzXMiJGPAe</div>

ServiceNow Application Configuration Lead

NuAxis Innovations

<div><div>We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.
Technology is our Passion. People are our Purpose.
We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it&rsquo;s a state of mind.
We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Project Manager - ServiceNow Development for a Full-Time position.
Job Summary:
NuAxis Innovations is seeking a seasoned Project Manager to lead ServiceNow development and deployment efforts supporting the expansion of the HR Service Delivery (HRSD) platform at an enterprise level.
Key Responsibilities:<ul><li>
Lead the end-to-end delivery of ServiceNow HRSD and ITSM modules including planning, execution, and transition to operations.</li><li>
Manage a cross-functional team of developers, administrators, business analysts, and organizational change management specialists.</li><li>
Coordinate with stakeholders to ensure alignment with mission needs and technical requirements.</li><li>
Oversee Agile ceremonies and ensure sprint deliverables meet quality and compliance standards.</li><li>
Track project milestones, risks, and dependencies using ServiceNow SPM and other PM tools.</li><li>
Ensure compliance with federal frameworks (e.g., ISO 20000, CMMI Level 3, ITIL v4).</li></ul>
Required Qualifications:<ul><li>
6+ years of project management experience, including 2+ years leading ServiceNow implementations.</li><li>
Proven experience managing federal IT projects</li><li>
Strong understanding of ServiceNow HRSD, ITSM, and SPM modules.</li><li>
Familiarity with Agile, CX, and ethnographic design principles</li><li>
PMP or CSM certification preferred.</li><li>
Excellent communication and stakeholder engagement skills.</li></ul> 
Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!
Our Profile:
We are an IT company with a unique mission&mdash;to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More
NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
#NAI #DICE</div></div>

Project Manager - ServiceNow Development

Accenture Federal Services

<div></div><div><div><div><div>At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.</div>
<div></div>
<div>Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.</div>
<div></div>
<div>Join us to drive positive, lasting change that moves missions and the government forward!</div> 
<div></div>
</div></div><div>
The work 
The SailPoint Engineer will lead application onboarding and integration efforts for a SailPoint Identity Security Cloud (ISC) implementation. This role combines hands‑on SailPoint development with ownership of onboarding activities from intake through design, build, testing, and production readiness. The engineer will collaborate closely with application owners and technical teams, ensuring scalable identity integration patterns and consistent delivery across connected and disconnected applications. This position requires strong technical depth, clear communication skills, and the ability to drive a workstream with minimal oversight.
<div>
Key responsibilities: 
<ul><li>Lead the full lifecycle of application onboarding for SailPoint ISC</li><li>Design and configure SailPoint integrations, workflows, roles, and access policies</li><li>Partner with application teams to define onboarding approaches, including ServiceNow‑based manual fulfillment</li><li>Conduct and coordinate end‑to‑end testing, troubleshoot integration issues, and validate results</li><li>Develop documentation, SOPs, and reusable onboarding templates</li><li>Contribute to Agile delivery processes, including sprint planning and JIRA tracking</li></ul></div>
<div>
Here's what you need: 
<ul><li>5+ years of hands‑on SailPoint experience (ISC or IIQ), including application onboarding</li><li>Strong SailPoint development skills: workflows, connectors, rules, roles, policies</li><li>Excellent communication skills for working with technical and non‑technical stakeholders</li><li>Experience with testing support, validation, and resolving integration issues</li><li>Ability to independently lead a workstream, remove blockers, and own delivery</li></ul></div>
<div>
Nice to have: 
<ul><li>Experience with ServiceNow integrations or compliance frameworks (SOX, CMMC)</li><li>Experience working within Agile teams</li><li>SailPoint certifications</li></ul></div>
<div>
Eligibility requirements: 
<ul><li>US Citizen (no dual citizenship)</li></ul></div></div><div><div> 
<div>
<div></div><div>What We Believe
</div><div>As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.</div>
</div>
<div></div><div>Equal Employment Opportunity Statement</div>
<div>We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement.</div>
<div></div>
<div>Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women.</div>
<div></div>
<div>Requesting An Accommodation</div>
<div>Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.</div>
<div></div>
<div>If you are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.</div>
<div></div>
<div>Other Employment Statements</div>
<div>Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.</div>
<div></div>
<div>Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.</div>
<div></div>
<div>Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.</div>
<div></div>
<div>The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.</div>
<div></div>
<div>California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.</div></div></div></div>

SailPoint Engineer – Integrations & Onboarding

General Dynamics Information Technology

<div>
 
 
 Job Description:
 
 
 
 
 
 Type of Requisition:
 
 
 
 Regular
 
 
 
 
 Clearance Level Must Currently Possess:
 
 
 
 
 None
 
 
 
 
 Clearance Level Must Be Able To Obtain:
 
 
 
 
 None
 
 
 
 Other
 
 
 
 
 Public Trust/Other Required:
 
 
 
 
 
 Job Family:
 
 
 
 
 Technical Support Services
 
 
 
 
 Skills:
 
 
 
 
 
 Job Qualifications:
 
 
 
 Microsoft Office, Service Desk (Inactive), Ticketing Systems
 
 
 
 
 Certifications:
 
 
 
 
 None
 
 
 
 
 Experience:
 
 
 
 
 4 + years of related experience
 
 
 
 
 US Citizenship Required:
 
 
 
 
 Yes
 
 
 
 
 Job Description:
 
 
 
 
 GDIT is seeking a Help Desk Specialist for 24x7x365 service desk support for a Federal customer in Washington, DC. This position is under an IT modernization and sustainment program within a component agency of the Department of Homeland Security (DHS). This position will report directly to the Service Desk Manager or a Shift Lead. In order to more effectively achieve its mission objectives, the component agency must provide technical support to end users to ensure systems are operating with optimal performance, security, and usability. The candidate will conduct all necessary technical Service Desk support activities to ensure systems are strong, robust, and perform up to standard.
 
 
 
 The work hours for this position is 11:00pm - 7:30am Friday - Tuesday and candidate must be onsite
 
 
 
 
 The work location is near Gallery Place Metro station or Metro Center in Washington, DC. Candidate must be able to work onsite
 
 
 
 
 
 HOW JOB TITLE WILL MAKE AN IMPACT
 
 
 
 
 <ul>
 <li>
 The Help Desk Specialist will: Provide user support and customer service on company supported computer applications and platforms, use a ticketing system (ServiceNow) to document and create all incoming Incident and Service Requests, troubleshoot issues and advise on appropriate action, ensure prompt resolution of issues, escalate issues to Tier 2 or shift lead, track all issues to closure, respond to user requests via phone and email.
 
 
 </li>
 </ul>
 
 
 WHAT YOU&rsquo;LL NEED TO SUCCEED
 
 
 
 
 <ul>
 <li>
 The applicant must have a technical background
 </li>
 <li>
 Experience working on service desk teams supporting IT services (Desired)
 </li>
 <li>
 Experience in working with a ticketing system, such as Remedy, SCSM, ServiceNow, etc&hellip; (Desired)
 </li>
 <li>
 The ability to resolve technical and other types of issues with little oversight
 </li>
 <li>
 Strong oral and written communications skills
 </li>
 <li>
 Technical certifications (Desired)
 </li>
 <li>
 3 years relevant experience with an Associates degree or in lieu of a degree is acceptable
 </li>
 <li>
 Technical degree preferred
 </li>
 <li>
 Contract requires US Citizenship and the candidate must be able to obtain a public trust.
 
 
 </li>
 </ul>
 
 
 GDIT IS YOUR PLACE:
 
 
 
 
 <ul>
 <li>
 401K with company match
 </li>
 <li>
 Comprehensive health and wellness packages
 </li>
 <li>
 Internal mobility team dedicated to helping you own your career
 </li>
 <li>
 Professional growth opportunities including paid education and certifications
 </li>
 <li>
 Cutting-edge technology you can learn from
 </li>
 <li>
 Rest and recharge with paid vacation and holidays
 
 
 </li>
 </ul>
 The likely hourly rate for this position is between $25.63 - $27.63. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
 
 
 
 
 Scheduled Weekly Hours:
 
 
 
 
 40
 
 
 
 
 Travel Required:
 
 
 
 
 None
 
 
 
 
 Telecommuting Options:
 
 
 
 
 Onsite
 
 
 
 Work Location:
 
 
 
 USA DC Washington
 
 
 
 Additional Work Locations:
 
 
 
 
 
 Total Rewards At GDIT:
 
 
 
 
 Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
 
 
 We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
 
 
 Join our Talent Community to stay up to date on our career opportunities and events at
 
 
 gdit.com/tc.
 
 
 Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
</div>

Help Desk Technical Support - Shift 11:00pm - 7:30am Friday - Tuesday - Secret or TS preferred

MANTECH

<div>MANTECH seeks a motivated, career and customer-oriented Configuration Manager to join our team in Washington, D.C.
Responsibilities include, but are not limited to:<ul><li>
Develop and maintain configuration management (CM) plans, policies, and baselines to support system development and operational environments</li><li>
Manage the Security Assessment and Authorization (SAA) process, ensuring systems comply with approved security policies and are properly maintained and transitioned into GRC tools</li><li>
Define and recommend system security controls, impact levels, and authorization boundaries in coordination with system owners and Authorizing Officials</li><li>
Coordinate and facilitate interconnection agreements (ISAs, MOUs, MOAs) for systems integrating with external or joint-use environments</li><li>
Conduct independent reviews of System Security Plans (SSPs), determine testing requirements, and support security control validation efforts</li><li>
Lead security inspections, testing, and ATO package submissions, while advising leadership on vulnerabilities, residual risks, and compliance status</li><li>
Support change and configuration management processes, including tracking Requests for Change (RFCs), maintaining documentation, and delivering executive-level briefings and stakeholder communications</li></ul>
Minimum Qualifications:<ul><li>
A minimum of 10 years&rsquo; experience in a computer science or cybersecurity related field with a minimum of 7 years of experience serving as an ISSR or in a similar role at a cleared facility</li><li>
Must hold at least one of the following certifications: Certified Information Systems Security Professional (CISSP), Global Information Security Professional (GISP), or the CompTIA Advanced Security Practitioner (CASP), or Certified Information System Manager (CISM).</li><li>
Experience operating security tools such as Tenable Nessus/Security Center, IBM Guardium, HP WebInspect, NMAP, or similar technologies</li><li>
Strong knowledge of RMF and ATO/SAA processes, including NIST SP 800-53 and FISMA compliance requirements</li><li>
Hands-on experience with configuration management, system baselining, and change control processes</li><li>
Familiarity with GRC tools (e.g., eMASS, Xacta, Archer), including POA&amp;M tracking, and experience developing/reviewing SSPs and security controls</li></ul>
Preferred Qualifications:<ul><li>
Bachelor's or advanced degree in Computer Science, Cybersecurity, or other cyber discipline</li></ul>
Clearance Requirements:
<ul><li>Must have a current/active Top Secret security clearance and be willing and able to obtain SCI eligibility prior to starting this position.</li><li>
Must be willing to sit for a polygraph if required</li></ul>
Physical Requirements:<ul><li>
Must be able to remain in a stationary position 50%.</li><li>
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.</li><li>
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.</li><li>
Often positions self to maintain computers in the lab, including under the desks and in the server closet.</li><li>
Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.</li></ul></div>

Configuration Manager

Arete Consulting LLC

Overview: Arete Consulting is seeking a highly skilled Senior Cybersecurity Analyst to support the U.S. Coast Guard&rsquo;s Robotics and Autonomous Systems Program Executive Office (RAS PEO). This position focuses on cybersecurity compliance and lifecycle support for Unmanned Aircraft Systems (UAS) under the Risk Management Framework (RMF).Duties:<ul><li>Develop and maintain RMF documentation to support acquisition lifecycle phases and Acquisition Decision Events (ADEs) across the RAS PEO. Prepare and maintain RMF documentation to support acquisition lifecycle phases and Acquisition Decision Events (ADEs).</li><li>Track and manage and validate Plan of Action and Milestones (POAMs) in eMASS, ensuring timely risk remediation and accurate reporting.</li><li>Oversee security control assessments, interpret scan results, and ensure transparency and traceability throughout the testing lifecycle.</li><li>Lead the preparation and submission of Authority to Operate (ATO) and Authority to Connect (ATC) packages; coordinate responses with CG-TECH, CGCYBER, ISSOs, and program stakeholders.</li><li>Support cybersecurity engineering and configuration management activities to ensure systems meet baseline and ongoing compliance requirements.</li><li>Provide lifecycle cybersecurity support from system inception through deployment, sustainment, and decommissioning.</li><li>Facilitate coordination between government program offices, cybersecurity service providers (CSSPs), and external partners to maintain accreditation and operational readiness.</li><li>Provide subject matter expertise on cybersecurity and risk posture, emerging threats, and mitigation strategies to inform program leadership decision-making.</li></ul>Qualifications:<ul><li>Active Top Secret Clearance required upon hire.</li><li>Demonstrated experience with the Risk Management Framework (RMF), including development of security authorization artifacts across RMF Steps 0-6.</li><li>Proficiency with eMASS for control inheritance, POA&amp;M management, and accreditation package development.</li><li>Hands-on experience supporting cybersecurity lifecycle management and configuration compliance for federal information systems.</li><li>Strong understanding of federal cybersecurity policies, including NIST 800-53, 800-37, and agency-level governance (e.g., DOD/CGCYBER directives).</li><li>Ability to work effectively within classified environments and collaborate with diverse government and contractor stakeholders.</li></ul>Preferred:<ul><li>Experience supporting acquisition programs, ATO/ATC processes, or cybersecurity integration for autonomous or aviation-relation systems.</li><li>Security certifications are a plus but not required.</li></ul>Pay: $110,000.00 - $135,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Referral program</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Work Location: In person

Senior Cybersecurity Analyst

VetsEZ

<div>We are currently looking for an Lead API Engineer for a 100% remote position on a large federal government project supporting the Department of Veterans Affairs (VA) Lighthouse Program. This role focuses on leading API platform engineering across multiple teams, with an emphasis on Kong API Gateway, API governance, and cloud-native delivery. The selected candidate will drive API standards, security, and scalable platform operations in a highly collaborative environment.
The candidate must reside within the continental US.
Responsibilities:
<ul><li>Lead Kong API Gateway engineering, including administration of routes, services, consumers, certificates, and policies.
</li><li>Design and maintain custom Kong plugins and advanced policy configurations for API transformations and enforcement.
</li><li>Define API standards and manage OpenAPI (OAS) contracts, including versioning, validation, and governance.
</li><li>Implement secure authentication and authorization mechanisms, including JWT validation, token management, and key rotation.
</li><li>Build and operate cloud-native infrastructure using Kubernetes and AWS, including deployments, networking, and secure configurations.
</li><li>Establish DevOps practices including CI/CD pipelines, GitOps workflows, and automated configuration validation and promotion.
</li><li>Develop and maintain observability solutions, including logging, monitoring, SLIs/SLOs, and API usage analytics.
</li><li>Troubleshoot system, container, and network issues while supporting operational readiness through documentation and runbooks.
</li><li>Take on additional tasks and responsibilities as needed to support team objectives and ensure the success of the project.
</li></ul>Requirements:
<ul><li>Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience.
</li><li>8+ years of experience in API engineering, platform engineering, or related roles.
</li><li>Hands-on experience with Kong Gateway administration in production environments.
</li><li>Strong API design experience using OpenAPI (OAS), including governance and contract testing.
</li><li>Experience with Kubernetes for deploying and managing containerized applications.
</li><li>Proficiency in DevOps practices including CI/CD pipelines, GitOps, and automation.
</li><li>Experience implementing API security, including authentication, authorization, JWT handling, and key management.
</li><li>Strong communication skills with experience leading or mentoring technical teams.
</li></ul>Additional Qualifications:
<ul><li>Experience with AWS cloud services for infrastructure, networking, and application hosting.
</li><li>Experience scaling API gateway platforms in multi-team or multi-tenant environments.
</li><li>Familiarity with GitOps tools such as Argo CD or Flux.
</li><li>Knowledge of service mesh and gateway technologies such as Envoy, NGINX, or Istio.
</li><li>Experience with observability tools such as Datadog, Splunk, Prometheus, or Grafana.
</li><li>Understanding of security best practices including TLS/mTLS, OWASP API security, and secrets management.
</li><li>Experience supporting VA or other federal government environments.
</li><li>Ability to obtain and maintain a government clearance.
</li></ul>Benefits:
<ul><li>Medical/Dental/Vision.
</li><li>401k with Employer Match.
</li><li>PTO + Federal Holidays.
</li><li>Corporate Laptop.
</li><li>Training Opportunities.
</li><li>Remote Opportunity.
</li></ul>Note: Selected candidates will be required to complete fingerprinting at a government facility and undergo a background check as part of the hiring process.
Equal Opportunity Disclaimer: 
VetsEZ is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.
Sorry, we are unable to offer sponsorship at this time.</div>

Senior API Engineer (Remote Opportunity)

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