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principal quality assurance analyst #293 Jobs in Washington

principal quality assurance analyst #293

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analyst iii, it business systems

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business analyst - immediate

servicenow business analyst ii

NuAxis Innovations

<div><div><p><b>We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.</b></p><p><b>
Technology is our Passion. People are our Purpose.</b></p><p>
We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it&rsquo;s a state of mind.</p><p>
We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated <b>ServiceNow Business Analyst </b>II<b> </b>for a Full-Time<b> </b>position.</p><p><b>
Essential Functions:</b></p><ul><li>
Extensive customer-facing experience working in a collaborating environment able to translate customer requirements into practical use case stories.</li><li>
Ability to understand the customer requirement and when necessary advise them of more practical alternatives that meet their goals.</li><li>
System and integration requirements through customer engagement resulting in the development of user stories that facilitate developers with their coding.</li><li>
Be able to translate requirements to project manager, developers, and testers through use cases and systems documentation</li><li>
Be able to analyze requirements through the standard type of quality paradigm that includes:<ul><li>
Atomic</li><li>
Uniquely identified</li><li>
Complete</li><li>
Consistent and unambiguous</li><li>
Traceable</li><li>
Prioritized</li><li>
Testable</li></ul></li><li>
Experience with prototyping, wireframe analysis, and use case testing</li><li>
Lead the current team on-site and be the customer POC for project management and customer issues.</li><li>
Serve as the primary point of contact for all operational support issues related to a ServiceNow instance used by multiple groups within a U.S. Government agency</li><li>
Provide Administrator functions such as managing Users (groups and roles), developing reports and dashboards, and management/maintenance of other global data sets</li><li>
Manage enhancements and defects including working with the system owner to define, prioritize, configure, test, and deploy.</li><li>
Identify system deficiencies and recommend solutions</li><li>
Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible</li><li>
Ensure tool configuration consistency across development, test, and production environments</li><li>
Maintain and develop the Services operations dynamic reporting sites</li><li>
Create information dashboards for specific team purposes per their business processes</li><li>
Build and maintain an interface between Incident, Problem, CMDB, and Change to allow proactive and reactive impact analysis</li><li>
Develop all automated system reporting and ensure relevant information interfaces with the work management system (ServiceNow) for all Technology teams</li><li>
Develop reports to support Problem Management and continual service improvement work to display a reduction of incidents, business impact, increased productivity, and cost savings</li><li>
Analyze data extracts and reports to identify trends and data points. Establish key indicators and solutions for use by management and business-unit associates.</li><li>
Consult with managers in the use of analytical and reporting tools to develop effective cost, quality, operational, and customer satisfaction outcomes. May act as a liaison to collaborate with other operating groups to resolve problems or make recommendations for program/process changes.</li><li>
Develop strategic and tactical analytics that support dashboards, data summaries, and key indicators.</li></ul><p><b>
Required Knowledge &amp; Skills:</b></p><ul><li>
ITIL v3 or ITILv4 Foundation and strong knowledge of ITIL Service Operation</li><li>
Comprehensive understanding of Service Level Agreements and performance metrics</li><li>
Strong understanding of relational database models, schema, and systems</li><li>
In-depth experience with IS work management systems (ServiceNow) and reporting capabilities</li><li>
Solid written and verbal communications skills (including report writing)</li><li>
Solid presentation preparation and display skills (from a business perspective)</li><li>
Knowledge of enterprise IT environments</li><li>
Experience working in a fast-moving and changing large enterprise IT environment</li><li>
Intermediate knowledge of business analysis, business management data systems, IT risk management, project management and technical problem resolution.</li></ul><p><b><br>
Education:</b></p><ul><li>
Bachelor's degree in business</li><li>
ServiceNow Admin Certification</li><li>
5+ years of related experience with emphasis on information systems controls or data management</li></ul><p></p><p><b><br>
Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!</b></p><p><b>
Our Profile</b>:</p><p>
We are an IT company with a unique mission&mdash;to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them.<b> </b><b>Learn More</b></p><p>
NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. <b>Learn More</b><b> </b>about our Benefits and Culture!</p><p>
#NAI #DICE</p></div></div><p></p>

ServiceNow Business Analyst II

Connsci

<div>
 Connsci is seeking an IT Help Desk Technician to provide Tier I and Tier II end-user support for a federal agency. This role supports daily IT operations by resolving incidents, managing service requests, and assisting users with enterprise systems, applications, and devices across the environment.
 <br/>
 <br/>
 <strong>
  In This Role You Can Expect To
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Serve as the initial point of contact for IT incidents and service requests through the enterprise IT Service Management (ITSM) platform, telephone, email, or in-person support.
  </li>
  <li>
   Monitor and resolve Tier I and Tier II service desk tickets using ServiceNow or a similar ITSM platform.
  </li>
  <li>
   Troubleshoot hardware, software, operating system, and peripheral issues affecting desktops, laptops, mobile devices, and printers.
  </li>
  <li>
   Provide support for enterprise applications including Microsoft 365, Windows operating systems, web browsers, and collaboration tools.
  </li>
  <li>
   Assist with identity and access issues including password resets, account unlocks, MFA troubleshooting, and Active Directory / Entra ID account administration.
  </li>
  <li>
   Support wired, wireless, VPN, and remote connectivity issues.
  </li>
  <li>
   Provide basic support for conference room technology and Video Teleconferencing (VTC) systems.
  </li>
  <li>
   Install and configure workstation hardware, operating systems, and approved software.
  </li>
  <li>
   Document incidents, troubleshooting steps, and resolutions within the ITSM platform.
  </li>
  <li>
   Escalate complex technical issues to Tier III engineering or infrastructure teams when required.
  </li>
  <li>
   Assist with user onboarding/offboarding, workstation deployments, and IT asset tracking.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Basic Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or equivalent required
  </li>
  <li>
   Minimum of 2 years of experience supporting IT Service Desk or Help Desk operations.
  </li>
  <li>
   CompTIA Security+, CompTIA A+, or equivalent certification.
  </li>
  <li>
   At least 1 year of experience with an IT Service Management/ticketing system such as ServiceNow.
  </li>
  <li>
   Knowledge of Microsoft 365, Windows OS, and Active Directory / Entra ID user administration.
  </li>
  <li>
   Current Top Secret, DOE Q, or Public Trust High Risk Tier 4 clearance
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree
  </li>
  <li>
   Familiarity with VPN, remote access technologies, and mobile device management platforms.
  </li>
  <li>
   Experience supporting conference room technology or VTC systems.
  </li>
  <li>
   Knowledge of IT asset management and device lifecycle processes.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Connsci
  <br/>
  <br/>
 </strong>
 At Connsci, our mission is to be a trusted strategic partner for our clients, helping them achieve impactful results by addressing mission-critical issues that affect their bottom line. We recognize the importance of customizing our services to best fit our clients' needs and understanding what it takes to propel their organizations forward. By implementing industry-leading best practices and leveraging our multifaceted experience and expertise, we deliver services that are essential for any organization aiming to reach its goals.
 <br/>
 <br/>
 <strong>
  What You Can Expect
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Collaboration and Innovation: Work in an environment where collaboration and innovation are key. You'll have the opportunity to contribute to projects that make a real difference for our clients.
  </li>
  <li>
   Professional Growth: Be part of a team that values professional development. We offer opportunities for growth and advancement, allowing you to enhance your skills and career.
  </li>
  <li>
   Impactful Work: Engage in meaningful work that addresses mission-critical issues and supports organizations in achieving their goals.
   <br/>
   <br/>
  </li>
 </ul>
 By joining Connsci, you'll become part of a dedicated team that is committed to delivering strategic, impactful solutions tailored to our clients' unique needs, enabling them to achieve their goals with confidence and efficiency. If you're passionate about cybersecurity and IT services, and eager to contribute to a dynamic team, we encourage you to explore opportunities with us.
 <br/>
 <br/>
 At this time, Connsci will not sponsor a new applicant for employment authorization for this position.
 <br/>
 <br/>
 Connsci is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
 <br/>
 <br/>
 This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Connsci makes hiring decisions based solely on qualifications, merit, and business needs at the time.
 <br/>
 <br/>
 Salary: $55000 - $68000 per year
</div>


IT Help Desk Technician (Clearance Required)

Howard University Hospital

<div><h2 class="jobSectionHeader"><b>Business Intelligence Analyst II</b></h2><p><b>
Location:</b> Howard University Hospital &ndash; Washington, DC</p><h3 class="jobSectionHeader"><b>
Role Summary</b></h3><p>
The <b>Business Intelligence Analyst II</b> supports data-driven decision making across Howard University Hospital by designing, developing, and maintaining business intelligence solutions that transform complex healthcare data into meaningful insights.</p><p>
Working closely with operational leaders, clinical teams, and IT partners, this role develops dashboards, reports, and analytics tools that support performance improvement, operational efficiency, and strategic planning. The Business Intelligence Analyst II leverages data from multiple systems to identify trends, measure outcomes, and provide actionable insights that support hospital leadership and departmental stakeholders.</p><h3 class="jobSectionHeader"><b>
What You&rsquo;ll Do</b></h3><ul><li>
Design, develop, and maintain dashboards, reports, and data visualizations that support hospital operations and strategic initiatives</li><li>
Extract, analyze, and transform data from multiple healthcare and enterprise systems to support reporting and analytics needs</li><li>
Collaborate with clinical, operational, and administrative stakeholders to understand reporting requirements and translate them into technical solutions</li><li>
Develop and maintain SQL queries and data models used for analytics and reporting</li><li>
Monitor data quality and integrity to ensure accurate and reliable reporting</li><li>
Support data governance practices, including compliance with privacy and security standards such as HIPAA</li><li>
Identify trends, patterns, and performance opportunities through data analysis and visualization</li><li>
Provide technical expertise in the use of business intelligence tools and data visualization platforms</li><li>
Document reporting processes, data definitions, and analytical methodologies to support consistency and knowledge sharing</li></ul><h3 class="jobSectionHeader"><b>
Required Qualifications</b></h3><p><b>
Education</b></p><p>
Bachelor&rsquo;s degree in Information Systems, Data Analytics, Computer Science, Healthcare Informatics, Statistics, or a related field required.</p><p><b>
Experience</b></p><ul><li>
Minimum of <b>3&ndash;5 years of experience</b> in business intelligence, data analytics, or healthcare data analysis</li><li>
Experience developing dashboards and reports using <b>Power BI, Tableau, or similar BI platforms</b></li><li>
Strong experience with <b>SQL and relational databases</b></li><li>
Experience working with large datasets and translating complex data into meaningful insights</li></ul><p><b>
Preferred Qualifications</b></p><ul><li>
Experience working with healthcare data systems or clinical data environments</li><li>
Knowledge of data warehousing, ETL processes, or healthcare analytics platforms</li></ul><h3 class="jobSectionHeader"><b>
About Howard University Hospital</b></h3><p>
Howard University Hospital is a nationally recognized academic medical center located in Washington, DC. As a major teaching hospital affiliated with Howard University College of Medicine, we are committed to providing high-quality patient care, advancing medical education, and supporting innovative research.</p><p>
Our teams work collaboratively to serve diverse communities while advancing health equity and improving healthcare outcomes across the region.</p><h3 class="jobSectionHeader"><b>
What We Offer</b></h3><ul><li>
Competitive compensation</li><li>
Medical, dental, and vision insurance</li><li>
Retirement savings programs</li><li>
Paid time off and holidays</li><li>
Tuition assistance and professional development opportunities</li><li>
A collaborative and mission-driven work environment</li></ul><h3 class="jobSectionHeader"><b>
Position Details</b></h3><p><b>
Status:</b> Full-Time | Exempt</p><p><b>
Work Location:</b> Onsite &ndash; Washington, DC</p><h3 class="jobSectionHeader"><b>
Pay + Schedule</b></h3><p><b>
Schedule:</b> Monday &ndash; Friday</p><p><b>
Salary Range:</b> $80,000 &ndash; $105,000</p><h3 class="jobSectionHeader"><b>
Compliance Statements</b></h3><h4 class="jobSectionHeader"><b>
Culture of Care</b></h4><p>
Howard University Hospital supports a Just Culture that promotes accountability, learning, and patient safety.</p><h4 class="jobSectionHeader"><b>
Equal Opportunity Employer</b></h4><p>
Howard University Hospital is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other status protected by applicable law.</p><h4 class="jobSectionHeader"><b>
Reasonable Accommodation</b></h4><p>
Howard University Hospital is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws. If you require an accommodation during the application or interview process, please contact the Human Resources Department at HUHLA@huhosp.org.</p><h4 class="jobSectionHeader"><b>
Pay Transparency</b></h4><p>
Salary ranges listed in job postings reflect the expected compensation range for the position and are provided in accordance with applicable pay transparency laws. Final compensation is determined based on experience, education, internal equity, and other relevant factors.</p><h4 class="jobSectionHeader"><b>
Disclaimer</b></h4><p>
The above statements describe the general nature and level of work performed. They are not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.</p></div>

Business Intelligence Analyst II

VTG Defense

<div>Overview:
<div>
VTG is seeking a <b>Systems Analyst</b> to provide on-site IT support to the Navy's Activity Chief Information Officer (ACIO) office at the <b>Washington Navy Yard</b>. This is an onsite role. The IT Helpdesk Analyst will have a strong understanding of IT helpdesk operations, including troubleshooting Navy Marine Corps Intranet (NMCI)-related issues, supporting telecommunications, and maintaining asset inventory. This role requires proactive problem-solving, adherence to established standard operating procedures, and the ability to escalate complex issues effectively.</div><br>
<div></div>
Responsibilities:
<ul><li>Serve as a primary point of contact for NAVSEA HQ users, providing Tier 1 and Tier 2 IT support.</li><li>
Document and troubleshoot NMCI-related computer issues; liaise with NMCI Helpdesk for ticket creation and resolution.</li><li>
Provide SIPR tablet / surface pro configuration and telecommunications support to NAVSEA HQ personnel.
</li><li>Assist with the setup, installation, and configuration of hardware and peripherals.</li><li>
Maintain accurate NMCI asset inventory for NAVSEA HQ, including tracking and reporting.</li><li>
Organize and oversee hardware inventory management.</li><li>
Support ACIO with data call inputs and compliance reporting.</li><li>
Manage user accounts, service requests, and access permissions within Navy IT systems.</li><li>
Clearly articulate technical issues and propose effective resolutions.</li><li>
Perform additional duties as assigned in support of IT operations.</li></ul>
Qualifications:
<div><b>
Required skills:</b></div><ul><li>
5+ years of relevant experience.</li><li>
Must have and maintain an active DoD Secret clearance.</li><li>
Strong written and verbal communication skills.</li><li>
CompTIA Security+ certification.</li><li>
Experience supporting NMCI or other DoD IT systems.</li><li>
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams).</li><li>
Ability to obtain and maintain a DoD Secret Clearance.</li><li>
Excellent customer service skills with a proactive approach.</li><li>
Strong attention to detail and organizational skills.</li></ul><div><b>
Preferred Skills:</b></div><ul><li>
Veterans are strongly encouraged to apply.</li><li>
Bachelor&rsquo;s in Information Technology, cybersecurity, or similar field.</li><li>
Current CompTIA GSEC certification.</li><li>
Experience managing IT assets and troubleshooting Navy IT infrastructure.</li><li>
Familiarity with ServiceNow or similar IT Service Management (ITSM) platforms.</li></ul></div>

Systems Analyst

Ryder System

<div><p><i>Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .</i></p>
<p><b>Job Description</b> :</p>
<p><b>Summary</b></p>
<p>The Senior Telecom Expense Analyst is responsible for sourcing, negotiating, and lifecycle managing wide area network (WAN) connectivity and telecommunications services across a multi-site enterprise footprint. This role drives cost optimization, vendor performance, and service reliability by aligning carrier strategy with business and technical requirements. The position partners closely with Network Engineering &amp; Operations, Finance, and Business &amp; Operations teams to ensure circuits, contracts, and services are delivered on time, on budget, and in compliance with enterprise standards.</p>
<p><b>Essential Functions</b></p>
<ul><li>Own end‑to‑end management of the organization&rsquo;s telecommunications and network services portfolio, including strategic vendor relationships, sourcing decisions, and operational performance across a multi-enterprise footprint.</li>
<li>Serve as the primary point of accountability for telecom carriers, ISPs, and managed service providers, leading contract negotiations, renewals, pricing strategies, and consolidation efforts to optimize cost, performance, and risk.</li>
<li>Oversee the lifecycle of telecom services, including ordering, provisioning, upgrades, disconnects, and inventory management. Ensure accurate documentation and system records (e.g., CMDB/ServiceNow) and maintain visibility into installations, site turn‑ups, and decommissions to support timely delivery and operational readiness. Makes recommendations to provide cost savings where/when possible.</li>
<li>Provide governance over service delivery by establishing and managing SLAs, conducting vendor performance reviews, tracking scorecards, and leading escalations to ensure service quality and accountability. Validate contract terms related to termination rights, service credits, and risk mitigation.</li>
<li>Develop and execute wide‑area network (WAN) sourcing strategies leveraging technologies such as DIA, broadband, 4/5G, and satellite solutions to support business growth.</li>
<li>Participate in forecasting telecom spend and support annual budgeting and long‑range planning cycles, ensuring alignment with financial targets and operational needs.</li>
<li>Partner closely with Network Engineering and other internal stakeholders to align on technical standards, requirements, and deployment timelines. Support mergers, acquisitions, and divestitures through circuit rationalization and integration planning.</li>
</ul><p><b>Skills and Abilities</b></p>
<ul><li>Negotiation &amp; influencing, Required</li>
<li>Analytical &amp; detail oriented, Required</li>
<li>Financial acumen, Required</li>
<li>Cross-team collaboration, Required</li>
<li>Strong written &amp; executive communication, Required</li>
<li>Ability to manage large multi-site environments, Required</li>
<li>Strong contract negotiation and vendor management skills, Required</li>
</ul><p><b>Qualifications</b></p>
<ul><li>Bachelor's degree in business administration / supply chain management / finance or related, Required</li>
<li>Three (3) years to Five (5) years or more in Telecom/WAN procurement, carrier management, or network operations, Required</li>
<li>3 years or more in Sourcing DIA, broadband, 4/5G, Starlink services. Knowledge of SDWAN architectures (i.e. Meraki), Required</li>
<li>3 years or more in financial analysis and budgeting</li>
<li>Telecom expense management (TEM) systems experience, Preferred</li>
<li>3 years or more in ITSM/CMDB platforms (ServiceNow or similar), Preferred</li>
<li>Proficiency with Excel and reporting tools Intermediate, Required</li>
<li>SDWAN architectures (i.e. Meraki) Intermediate, Required</li>
</ul><p><b>Job Category:</b> IT Assets</p>
<p><b>Compensation Information</b> :</p>
<p>The compensation offered to a candidate may be influenced by a variety of factors, including the candidate&rsquo;s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:</p>
<p><b>Pay Type</b> :</p>
<p>Salaried</p>
<p>Minimum Pay Range:</p>
<p>$75,000.00</p>
<p>Maximum Pay Range:</p>
<p>$85,000.00</p>
<p><b>Benefits Information</b> :</p>
<p><b>For all Full-time positions only</b> : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.</p>
<p>For more information about benefits, click here (https://ryder.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=4022345&amp;hashed=256118533) to download the comprehensive benefits summary.</p>
<p>Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.</p>
<p>All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.</p>
<p><b>Important Note</b> <b>:</b></p>
<p>Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.</p>
<p>Security Notice for Applicants:</p>
<p>Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .</p>
<p>Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com .</p>
<p><b>Current Employees</b> <b>:</b></p>
<p>If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.</p>
<p><i>Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .</i></p>
<p>\#wd</p></div><p></p>

Senior Telecom Expense Analyst

Chenega Corporation

<div><p>Welcome Desk Staff
</p><p>Washington, DC Join our Talent Network
</p><p>Welcome Desk Staff
</p><p>PBGC, Washington DC
</p><p>Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer&rsquo;s core culture? If so, Chenega Military, Intelligence &amp; Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!
</p><p>TheWelcome Desk Staffprovides professional front desk coverage, visitor management, ServiceNow ticket triage, signage printing coordination, and Lost &amp; Found tracking.
</p><p>Duties and Responsibilities:
</p><ul><li>Greet visitors and manage reception activities.
</li><li>Read, log, and route ServiceNow tickets per PBGC security policies.
</li><li>Print signage inserts and assist with administrative tasks.
</li><li>Maintain Lost &amp; Found log and perform callbacks on closed tickets.
</li><li>Generate monthly reports and track customer feedback.
</li></ul><p>Minimum Qualifications:
</p><ul><li>High school diploma or equivalent
</li><li>Associate&rsquo;s degree preferred.
</li><li>Minimum 2 years of customer service or administrative experience.
</li><li>OSHA Safety Awareness required.
</li></ul><p>Knowledge, Skills, and Abilities:
</p><ul><li>Proficiency in Microsoft Office and ServiceNow.
</li><li>Strong communication and organizational skills.
</li><li>Customer Service Training (preferred).
</li></ul><p>How you&rsquo;ll grow
</p><p>At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there&rsquo;s always room to learn.
</p><p>We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.
</p><p>Benefits
</p><p>At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.
</p><p>Learn more about what working at Chenega MIOS can mean for you.
</p><p>Chenega MIOS&rsquo;s culture
</p><p>Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.
</p><p>Corporate citizenship
</p><p>Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.
</p><p>Learn more about Chenega&rsquo;s impact on the world.
</p><p>Chenega MIOS News-https://chenegamios.com/news/
</p><p>Chenega Corporation is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on basis of disability. Affirmative Action plans are available for review by employees and job seekers by contacting our EEO/AA officer at (907) 277-5706. If you are having technical issues or need an accommodation, please e-mail us at recruiting@chenega.com. Every effort will be made to respond within 24 business hours.
</p><p>https://www.eeoc.gov/poster (https://url.us.m.mimecastprotect.com/s/Y7p7CYEYz1i5k3Dku0fLTxaSQ3?domain=eeoc.gov) .
</p><p>Native preference under PL 93-638. Drug-free workplace.
</p><p>We participate in the E-Verify Employment Verification Program (https://www.e-verify.gov/) .
</p><p>Tips from your Talent Acquisition Team
</p><p>We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:
</p><p>Chenega MIOS web site -www.chenegamios.com
</p><p>Glassdoor -https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI\_IE369514.11,23.htm
</p><p>LinkedIn -https://www.linkedin.com/company/1472684/
</p><p>Facebook -https://www.facebook.com/chenegamios/
</p><p>Join our Talent Network
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Welcome Desk Staff

Peraton

<div><div><h5 class="jobSectionHeader"><b>ABOUT PERATON</b></h5><p>
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world&rsquo;s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees solve the most daunting challenges that our customers face. Visit peraton.com to learn how we&rsquo;re keeping people around the world safe and secure.</p></div><div><h5 class="jobSectionHeader"><b>
PROGRAM OVERVIEW</b></h5><div>
Engineering, integration, and cybersecurity support to design, build, and test enhanced services for the Department of Navy's IT architecture. Offers a wide range of roles, from cybersecurity experts to engineers specializing in systems, networks, software, and data center services.</div></div><div><h5 class="jobSectionHeader"><b>
ABOUT THE ROLE</b></h5><div><div>
Peraton is seeking a NOSC Cyber Manager to support our customer onsite in Washington D.C.</div><ul><li>
Working as expert, conducts research and evaluates technical and all-source intelligence with specific emphasis on network operations and cyber warfare tactics, techniques, and procedures focused on the threat to networked weapons platforms and US and DoD information networks.</li><li>
Analyzes network events to determine the impact on current operations and conduct all-source research to determine advisory capability and intent.</li><li>
Prepares assessments and cyber threat profiles of current events based on the sophisticated collection, research, and analysis of classified and open-source information. Correlates threat data from various sources.</li><li>
Develops and maintains analytical procedures to meet changing requirements and ensure maximum operations.</li><li>
Collects data using a combination of standard intelligence methods and business processes.</li><li>
Produces high-quality papers, presentations, recommendations, and findings for senior US government intelligence and network operations officials.</li><li>
Mentoring and assisting junior and mid-level Incident Handlers for investigations</li><li>
Interface with customer onsite on behalf of the SOC team.</li><li>
Effective communication with customer and contract leadership leveraging briefing and writing skills</li><li>
Extensive knowledge in creating official documentation and procedures.</li><li>
Able to conduct gap analysis for the team.</li><li>
Experience with wide range of security vendor tools as well training analyst to use them.</li></ul></div></div><div><h5 class="jobSectionHeader"><b>
QUALIFICATIONS</b></h5><div><ul><li>
10 years of Incident Handler/Incident Response experience, and at least 5 years supervisory or lead experience</li><li>
Requires a Top Secret with SCI eligibility level clearance</li><li>
SIEM content development</li><li>
Requires current DoD 8570 IAT Level II certification (CCNA Security, CySA+, CICSP, GSEC, Security+ CE, SSCP)</li><li>
Requires current DoD 8570 CSSP-Analyst certification. (CEH, CFR, CySA+, GCIA, GCIH, GICSP, SCYBER)</li></ul></div></div><div><h5 class="jobSectionHeader"><b>
DETAILS</b></h5><div><p>
<b>Target Salary Range:</b> $135,000 - $216,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual&rsquo;s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
</p></div><div><p><b>Benefits Statement:</b> Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at https://www.careers.peraton.com/benefits.
</p></div><div><p>
<b>Application Duration Statement:</b> The application period for the job is estimated to be 30 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.
</p></div><p><b>
EEO:</b> Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.</p></div></div><div></div>

NOSC CYBER MANAGER

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