content creator & social media storyteller

media manager / non-linear editor (temp) - kgo

58 social server - oracle park - 58 social

ams/global director, media strategy & activation

associate clinical specialist crm - san francisco

content creator & social media storyteller Jobs in San Francisco

media manager / non-linear editor (temp) - kgo Jobs in San Francisco

58 social server - oracle park - 58 social Jobs in San Francisco

ams/global director, media strategy & activation Jobs in San Francisco

associate clinical specialist crm - san francisco Jobs in San Francisco

social media specialist

Dnamo FC LLC

Dnamo FC is looking for a creative and motivated Social Media &amp; Content Creator to help capture the energy of our youth soccer club.The ideal candidate is creative, comfortable with video editing, and enjoys being around sports environments.ResponsibilitiesAttend trainings and games in San Francisco to capture photos and videosCreate engaging content for Instagram, Facebook, TikTok, and LinkedInEdit short-form videos (reels, highlights, behind-the-scenes moments)Post content regularly and help maintain a consistent social media presenceCapture the culture and personality of the club through creative storytellingWork with club leadership to promote programs, camps, and team achievementsQualificationsStrong interest in sports, media, or marketingExperience with video editing for social media (Reels, TikTok, etc.)Creative mindset and ability to think outside the boxComfortable working in a sports environment with youth teamsMust have their own camera and equipmentReliable transportation to trainings and games in San FranciscoPosition DetailsPart-time / flexible hoursIdeal for college students or recent graduatesCompetitive hourly pay depending on experiencePay: $20.00 - $25.00 per hourWork Location: In person

Social Media Content Creator

TimeSlips

<div>
 
 This is an opportunity to work with an Ashoka Fellow
 
 
 
 Ashoka Fellows are leading social entrepreneurs that have been taken through a rigorous selection process, testing the quality of their ideas and character, to become part of the Ashoka Fellowship and Network. Ashoka Fellows take on the challenges of building innovative system change ideas to make and spread social impact in a world wrought with challenges. They refuse to let the &lsquo;impossible&rsquo; stand in their way to creating a better world.
 
 
 
 This is an unpaid, volunteer opportunity
 
 
 
 
 About The Affiliated Organization
 
 
 
 TimeSlips was founded by Ashoka Fellow Anne Basting to promote meaning and joy in long-term care by training caregivers to engage older adults using creativity and imagination. We have a strong evidence-based (over a dozen studies) that show that our improvisational communication methods improve social connection, mood, and communication for people experiencing dementia AND their caregivers. Loneliness and isolation, depression and failure to thrive plague older adults with dementia and their caregivers alike. Our simple, beautifully designed trainings tap the innate creativity of every caregiver to infuse meaning, joy, and connection in health and social care systems and relationships.
 
 
 For more information, please visit https://www.timeslips.org/
 
 
 
 Job Description
 
 
 
 TimeSlips is an award-winning nonprofit committed to bringing meaning and joy into the lives of older adults, people living with dementia, and those who care for them. We are launching a major movement&mdash;10 Million Moments of Joy &amp; Connection&mdash;and we&rsquo;re seeking a talented social media creator to help tell these stories, amplify our impact, and engage communities who are ready to join us.
 
 
 Position Overview: We are looking for someone to design and schedule 4&ndash;5 posts per week using our existing templates and content library, and select, adapt, and integrate those posts into a monthly e-newsletter. The focus is storytelling, inspiration, and sharing evidence‑based insights about how creativity transforms the experience of aging and dementia care. Key Responsibilities:
 
 
 
 Content Creation (Primary)
 
 
 
 <ul>
 <li>
 Produce 4&ndash;5 high‑quality social media posts per week aligned with campaign themes, using TimeSlips templates and brand guidelines.
 </li>
 <li>
 Create posts across four primary categories: 1. Trainee Testimonials (quotes, short narratives, video clips if available) 2. Moments of Joy from our online collection of trainee-submitted stories 3. &ldquo;Research Says&hellip;&rdquo; posts translating evidence-based findings into accessible content 4. Shout-outs to trainees, partners, and donors contributing to the 10 Million Moments campaign
 </li>
 <li>
 Select social media content to adapt and integrate into a monthly newsletter, schedule and send.
 
 
 </li>
 </ul>
 
 Scheduling &amp; Publishing
 
 
 
 <ul>
 <li>
 Schedule content across platforms (likely Facebook, Instagram, and LinkedIn).
 </li>
 <li>
 Optimize posting times and formats for audience engagement.
 </li>
 <li>
 Ensure consistent messaging and tone.
 
 
 </li>
 </ul>
 
 Campaign Support
 
 
 
 <ul>
 <li>
 Align all content with the overarching campaign narrative of joy, creative engagement, and meaningful connection in late life.
 </li>
 <li>
 Suggest ideas to enhance reach and engagement within our target audiences.
 
 
 </li>
 </ul>
 
 Target Audiences
 
 
 
 <ul>
 <li>
 Content should be crafted with resonance toward: Affluent individuals / potential donors with a loved one living with dementia; Care organizations, including senior living communities, memory care programs, and aging services organizations; Family caregivers seeking connection-focused resources; and College and high school educators using creative engagement tools in service-learning courses
 
 
 </li>
 </ul>
 
 Volunteer Logistics
 
 
 
 Estimated hours required per week: 5
 
 
 The estimated duration of the project is: 6-12 months
 
 
 This position is Virtual (Remote)
 
 
 
 Language Requirements
 
 
 
 English
 
 
 
 Desired Skills And Experience
 
 
 
 <ul>
 <li>
 Demonstrated experience creating social media content for nonprofits, social campaigns, aging services, or related fields.
 </li>
 <li>
 Strong writing and editing skills with an ability to simplify complex concepts (including research findings).
 </li>
 <li>
 Familiarity with brand voice, storytelling, and engagement strategy.
 </li>
 <li>
 Ability to work independently, meet weekly posting expectations, and manage deadlines.
 </li>
 <li>
 Experience with Canva and/or similar tools preferred.
 </li>
 <li>
 Comfort interpreting and accurately representing evidence-based findings (training and materials provided).
 </li>
 <li>
 A commitment to the dignity, creativity, and joy of older adults and people living with dementia.
 </li>
 </ul>
</div>

Volunteer Social Media Content Creator for Joy and Connection Campaign with TimeSlips

Docusign

<div>
 
 Company Overview
 
 
 
 Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people&rsquo;s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign&rsquo;s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
 
 
 What you'll do
 
 
 As Social Media Manager for Organic Engagement, you'll be the voice and ears of Docusign in the digital spaces where authentic conversations happen. You're a social-savvy professional who loves advocating for customers, thrives on real-time engagement, understands the nuances of different online communities, and knows how to add value to conversations without being overly promotional.
 
 
 This role is perfect for someone who loves the spontaneity and authenticity of social media &mdash; you'll be monitoring trends, jumping into relevant conversations, and helping Docusign show up as a helpful, human presence across platforms like Reddit, LinkedIn, Instagram, Twitter/X, and beyond. You&rsquo;ll also play a key role in powering Docusign&rsquo;s owned channels and social content &mdash; helping us contribute to the online conversation with content that is engaging, timely, and helpful.
 
 
 Docusign is evolving beyond e-signature to become the leader in Intelligent Agreement Management, and you'll help us meet people where they are &mdash; answering questions, sharing insights, and building trust through genuine engagement. You'll work closely with the Director of Organic Social Communications to bring our social strategy to life through day-to-day community management and organic conversation.
 
 
 You're a natural conversationalist with excellent instincts for when to engage and what to say. You understand platform cultures &mdash; especially community-driven spaces like Reddit &mdash; and know how to participate authentically. You're quick on your feet, can shift tone appropriately for different audiences and platforms, and have a knack for turning customer questions into opportunities to educate and build relationships.
 
 
 You're extremely online (in the best way), constantly monitoring social conversations, and have your finger on the pulse of what's trending. You speak consumer, but can just as easily shift into an enterprise state of mind. You're comfortable working independently to manage daily community interactions while also collaborating with cross-functional teams when bigger opportunities arise. You bring strong judgment, empathy, humor, and authenticity to every interaction, and you understand that great social engagement is about listening as much as it is about posting.
 
 
 This position is an individual contributor role reporting to the Senior Director of Corporate Communications.
 
 
 
 Responsibility
 
 
 
 <ul>
 <li>
 Manage day-to-day community engagement across Docusign's social media channels, with particular focus on platforms like Reddit, LinkedIn, Instagram, and emerging platforms where organic conversation happens
 </li>
 <li>
 Monitor social conversations about Docusign, our products, and relevant industry topics; identify opportunities to add value, answer questions, and participate authentically
 </li>
 <li>
 Build and nurture relationships with community members, brand advocates, customers, and industry voices through consistent, genuine engagement
 </li>
 <li>
 Respond to comments, questions, and mentions in a timely manner with appropriate tone and messaging that aligns with Docusign's brand voice
 </li>
 <li>
 Identify trending topics and conversations where Docusign can organically participate and add value, particularly in B2B and tech communities
 </li>
 <li>
 Collaborate with communications, customer support, product, and marketing teams to surface customer feedback, questions, and insights gathered from social listening
 </li>
 <li>
 Contribute to content creation by identifying user-generated content opportunities, capturing real-time moments, and helping create content based on community conversations or questions
 </li>
 <li>
 Track and report on community sentiment, engagement metrics, and conversation trends to inform broader social strategy
 </li>
 <li>
 Develop and maintain community guidelines and best practices for engagement across different platforms
 </li>
 <li>
 Support crisis monitoring and response by flagging potential issues and helping craft appropriate responses
 </li>
 <li>
 Stay current on platform updates, community norms, and best practices for authentic brand engagement, especially in community-driven spaces
 </li>
 <li>
 Test and experiment with new engagement tactics, platform features, and conversation strategies to continuously improve our community presence
 
 
 </li>
 </ul>
 Job Designation
 
 
 
 Hybrid:
 
 Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
 
 
 Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
 
 
 What you bring
 
 
 
 Basic
 
 
 
 <ul>
 <li>
 5+ years of experience in social media management, community management, or digital engagement
 </li>
 <li>
 Experience managing brand presence on Reddit and other community-driven platforms
 </li>
 <li>
 Experience with social listening and monitoring tools
 </li>
 <li>
 Flexibility and a bias to action
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 BS/BA degree or equivalent
 </li>
 <li>
 Excellent judgment, with a knack for knowing when to escalate
 </li>
 <li>
 Strong writing skills with ability to adapt tone and style for different platforms and audiences
 </li>
 <li>
 Experience in B2B technology, SaaS, or enterprise software industries
 </li>
 <li>
 Active experience on platforms like Reddit, with a strong understanding of community culture and norms
 </li>
 <li>
 Experience collaborating with cross-functional teams including PR, product marketing, and customer support
 </li>
 <li>
 Knowledge of social media analytics and reporting tools
 </li>
 <li>
 Strong content creation, copywriting and editing skills, with the ability to balance attention-getting creativity with enterprise-grade content
 </li>
 <li>
 High emotional intelligence
 </li>
 <li>
 A sense of humor
 
 
 </li>
 </ul>
 Wage Transparency
 
 
 Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.
 
 
 Based on applicable legislation, the below details pay ranges in the following locations:
 
 
 California: $101,500.00 - $156,750.00 base salary
 
 
 
 This Role Is Also Eligible For The Following
 
 
 
 <ul>
 <li>
 Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 Global benefits provide options for the following:
 
 
 <ul>
 <li>
 Paid Time Off: earned time off, as well as paid company holidays based on region
 </li>
 <li>
 Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
 </li>
 <li>
 Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
 </li>
 <li>
 Retirement Plans: select retirement and pension programs with potential for employer contributions
 </li>
 <li>
 Learning and Development: options for coaching, online courses and education reimbursements
 </li>
 <li>
 Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
 
 
 </li>
 </ul>
 
 Work Authorization Notice:
 
 Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.
 
 
 Life at Docusign
 
 
 
 Working here
 
 
 
 Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what&rsquo;s right, every day. At Docusign, everything is equal.
 
 
 We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you&rsquo;ll be loved by us, our customers, and the world in which we live.
 
 
 
 Accommodation
 
 
 
 Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.
 
 
 If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.
 
 
 Applicant and Candidate Privacy Notice
 
 
 States Not Eligible for Employment
 
 
 This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
 
 
 Equal Opportunity Employer
 
 
 It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.
 
 
 EEO Know Your Rights poster
 
 
</div>

Social Media Manager, Organic Engagement

Giga

<div>
 
 This role is on-site in San Francisco in the Dogpatch neighborhood.
 
 
 
 Giga has recently raised a $61M Series A and has several paying customers, including DoorDash. We&rsquo;re building the next generation of customer experience &mdash; real-time AI agents that can understand emotion, resolve issues instantly, and scale across the world&rsquo;s largest enterprises.
 
 
 It&rsquo;s an exciting inflection point for the company. While we have been successful, we have larger ambitions. Our goal is to become the go-to AI platform for all enterprise automation, powered by our voice superintelligence. To achieve this, we need more great engineers.
 
 
 The work affects millions of people every day and our engineers have autonomy and make true impact. This opportunity is unique because we have brilliant founders, have found commercial success, and see a clear path to becoming a generational company. Some further info about us:
 
 
 <ul>
 <li>
 Voice AI startup Giga raises $61M Series A
 </li>
 <li>
 DoorDash and Giga Partnership
 
 
 </li>
 </ul>
 Giga builds AI agents trusted by the largest B2C companies in the world. Industry leaders like DoorDash trust Giga with their most complex support and operations workflows across voice, chat, and email. If being a part of this resonates with you, please apply!
 
 
 
 The Role
 
 
 
 This role is focused on storytelling and building Giga's talent brand.
 
 
 You'll work closely with our Chief of Staff to own our social media presence end-to-end: strategy, content creation, publishing, and measurement.
 
 
 Over the next few months you may end up working with an incoming VP Marketing. We are investing in establishing credibility with candidates, customers, and the broader market. LinkedIn is the priority, with X as a secondary channel.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Build and manage the content calendar across LinkedIn and X
 </li>
 <li>
 Create content that establishes Giga as a category leader: in-person events, product launches, thought leadership, industry POVs
 </li>
 <li>
 Support the social presence of our founders
 </li>
 <li>
 Help us build relationships with relevant voices
 </li>
 <li>
 Track third party vendor performance and build a network of preferred vendors
 </li>
 <li>
 Track what's working and iterate: impact on recruiting, follower growth, engagement, share of voice
 
 
 </li>
 </ul>
 
 What We're Looking For
 
 
 
 <ul>
 <li>
 3-5 years in social media, ideally at a B2B SaaS or enterprise tech company
 </li>
 <li>
 Taste for what makes a startup feel credible and established
 </li>
 <li>
 You know who to call when we need to get something done
 </li>
 <li>
 You deliver on-time
 </li>
 <li>
 Strong writing skills + technical understanding. You can make complex AI/tech topics accessible.
 </li>
 <li>
 Comfortable with LinkedIn as the primary channel
 </li>
 <li>
 Experience creating content from scratch, not just scheduling posts
 
 
 </li>
 </ul>
 
 Perks &amp; Benefits
 
 
 
 <ul>
 <li>
 Catered lunch daily
 </li>
 <li>
 Dinner stipend
 </li>
 <li>
 $150/month wellness benefit (gym, fitness classes, mental health)
 </li>
 <li>
 401(k) plan
 </li>
 <li>
 Paid parental leave (12 weeks maternal, 6 weeks paternal)
 </li>
 <li>
 Commuter benefits
 </li>
 <li>
 Medical, dental, and vision coverage
 
 
 </li>
 </ul>
 Giga is an equal opportunity employer. We're committed to providing equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
 
 
 Compensation Range: $130K - $190K
 
 
</div>

Social Media Manager - San Francisco

Middesk

<div>
 
 About Middesk
 
 
 
 Middesk makes it easier for businesses to work together. Since 2018, we&rsquo;ve been transforming business identity verification, replacing slow, manual processes with seamless access to complete, up-to-date data. Our platform helps companies across industries confidently verify business identities, onboard customers faster, and reduce risk at every stage of the customer lifecycle.
 
 
 Middesk came out of Y Combinator, is backed by Sequoia Capital and Accel Partners, and was recently named to Forbes Fintech 50 List and cited as an industry leader in business verification by digital identity strategy firm, Liminal.
 
 
 
 About The Role
 
 
 
 Middesk is building the infrastructure layer for business identity, risk, and compliance. How we show up in public matters.
 
 
 This role owns Middesk&rsquo;s organic social presence as a distribution and credibility engine. You&rsquo;ll shape how product, risk, fraud, and operations leaders encounter Middesk before they ever talk to sales. That means turning our data, product progress, and point of view into social-native content that earns attention, trust, and participation.
 
 
 This is a hands-on role for someone with strong taste and judgment. You&rsquo;ll decide what&rsquo;s worth saying, where to say it, and when silence is the smarter move. Your work ensures Middesk isn&rsquo;t just visible, it&rsquo;s respected.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Own Middesk&rsquo;s organic social presence end to end, with a primary focus on LinkedIn, X, Reddit, and emerging technical communities.
 </li>
 <li>
 Define the role each channel plays across awareness, validation, amplification, and conversion support, and hold a high bar for what&rsquo;s worth posting.
 </li>
 <li>
 Create and publish social-native content (short-form video, threads, carousels, commentary) that drives meaningful engagement, not just impressions.
 </li>
 <li>
 Run fast, lightweight experiments on hooks, formats, cadence, and distribution; build repeatable formats from what works and quickly drop what doesn&rsquo;t.
 </li>
 <li>
 Partner closely with Brand, Product Marketing, and Storytelling to translate flagship assets (data reports, product moments, customer stories) into social content that travels further.
 </li>
 <li>
 Shape and support executive social presence, especially on LinkedIn, through theme development, drafting, editing, and ghostwriting that sounds credible and human.
 </li>
 <li>
 Stay close to conversations in fintech, fraud, compliance, and B2B infrastructure; engage selectively and surface patterns, objections, and emerging narratives back to internal teams.
 </li>
 <li>
 Measure success beyond vanity metrics: growth in engaged followers within our target audience, quality of conversation, and clear top- and mid-funnel signal via UTMs, attribution, and sales feedback.
 
 
 </li>
 </ul>
 
 Who We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 6+ years experience in social, content, or brand roles, ideally in B2B SaaS, fintech, or adjacent technical industries.
 </li>
 <li>
 A social-native thinker who understands how relevance, credibility, and momentum are built.
 </li>
 <li>
 Strong writing instincts and comfort publishing ideas under your own judgment.
 </li>
 <li>
 Opinionated with good taste; you know when to push, refine, or pause.
 </li>
 <li>
 Curious and pattern-driven, with the ability to turn signals into insight.
 </li>
 <li>
 Comfortable creating or directing short-form video and collaborating closely with designers.
 </li>
 <li>
 Data-literate and outcome-oriented, using metrics to sharpen judgment rather than dictate it.
 </li>
 <li>
 Self-directed and confident partnering cross-functionally in a fast-moving environment.
 </li>
 </ul>
</div>

Social Media Manager

University of San Francisco

<div><div>Triathlon Social Media / Communications Manager 
University of San Francisco</div> 

R0011200 
 
Job Title: 
Triathlon Social Media / Communications Manager 
 
Job Summary: 
Womens triathlon is looking for 1-2 positions based on the number of hours available to work per week by the applicant. 
 
Full Job Description: 
Social Media / Communications manager duties include and not limited to:<ul><li>
weekly posts minimum on USF triathlon social media accounts
</li><li>race coverage on social media (including pre and post race recap as well as during if applicable)</li><li>
organize and communicate post race results to communications department at USF</li><li>
potential travel to races such as regionals and championship</li><li>
attending a few specialty practices that involve overseeing equipment allowing opportunity for social media posts</li><li>
driving school van for safety purposes allowing opportunity for social media posts (need to meet USF requirements)</li></ul>
The Operations Coordinator duties include but not limited to:
<ul><li>Coordinating all team travel including flights, transportation, itinerary</li><li>
order fall / spring apparel
</li><li>manage bike maintenance and equipment (bike knowledge is helpful but not necessary - will be directed by head coach)</li><li>
attending a few specialty practices that involve overseeing equipment
</li><li>driving school van for safety purposes (need to meet USF requirements</li></ul> 

Full-Time/Part-Time: 
Part time 
 
Pay Rate: 
 
Salary Range : 
VOLUNTEER 
 
To apply, visit https://usfca.wd5.myworkdayjobs.com/en-US/USF_Staff/job/Triathlon-Social-Media-Communications-Manager_R0011200. 
 
The University of San Francisco is located in the heart of one of the worlds most innovative and diverse cities, and is home to a vibrant academic community of students and faculty who achieve excellence in their fields. Its diverse student body enjoys direct access to faculty, small classes and outstanding opportunities in the city itself. USF is San Francisco's first university, and its Jesuit Catholic mission helps ignite a students passion for social justice and a desire to &quot;Change the World From Here.&quot; For more information, visit http://www.usfca.edu. 
 
jeid-1f98d16b1c344849b86efddeed659fe0</div>

Triathlon Social Media / Communications Manager

Dandelion Chocolate

<div>Content Creator &amp; Social Media Storyteller
Job Title: Content Creator &amp; Social Media Storyteller 
Hours: Part-time or Full-time depending on the right person 
Department: Online 
Level: Individual Contributor 
Reports to: VP of Online 
Wage: $83,000-$90,500/ year 
Location: San Francisco (on-site at the 16th Street Factory, with flexibility for editing and scripting)<h1 class="jobSectionHeader">
About Us</h1>
Dandelion Chocolate is a craft bean-to-bar chocolate company, based in San Francisco&rsquo;s Mission District. We make chocolate from just two ingredients &mdash; cocoa beans and cane sugar &mdash; and travel to origins as often as we can to build long-term, trust-based relationships with the producers who grow and ferment our beans. What happens daily inside our factory is quietly extraordinary: a head chocolatier experimenting with shiso and sake for a new collection, a roast profile dialed in after months of tasting, a single-origin bar that carries the fingerprint of a specific farm, a specific harvest, a specific person.
We&rsquo;ve always believed that people connect with real stories told by real people and we&rsquo;re seeking a Content Creator &amp; Social Media Storyteller to bring that instinct to video and expand our relationships using social media.<h1 class="jobSectionHeader">
About the Role</h1>
This is not a social media management job with a creative component &mdash; rather, it&rsquo;s a creative job that happens to live on social media. Every product at Dandelion has years of R&amp;D, sourcing relationships, and human decision-making behind it. Your job is to find those stories, investigate them, shape them, and share them in a way that makes them shine.
This role is an embedded investigative video journalist in the factory, which means you&rsquo;ll be there when Nick, our Head Chocolatier, has a sudden bonbon inspiration and needs someone to capture it before the moment passes. You&rsquo;ll have the foresight to know that a quick iPhone clip of a first experimental batch becomes the star of our campaign months later. Most of what you create will be shot this way &mdash; immediate, intimate, and in-the-moment &mdash; because that&rsquo;s what shows our authentic story. On occasion, you&rsquo;ll work with a professional videographer to build a content library for product pages and larger campaigns, and you&rsquo;ll work with the team to decide when that investment makes sense and how to use that footage well afterward. When the packaging doesn't arrive, the machine has a hiccup, and the shoot you had planned isn&rsquo;t happening &mdash; and you&rsquo;ll find the story in that instead.
You are responsible for content across Instagram (100K followers, with a goal of reaching 1M), TikTok, and YouTube, and work with professional videographers for video on product pages. You&rsquo;ll be the primary architect of how Dandelion&rsquo;s craft story is told across all of them. While Instagram is our most established channel and our top priority, TikTok, YouTube, and X are exploratory and yours to shape.
This is an end-to-end role. You&rsquo;ll script, shoot, edit, caption, and publish. You&rsquo;ll use AI tools and editing software fluently. You&rsquo;ll organize bi-weekly content roadmap meetings with our Product, Copywriting, and cross-functional teams, and you&rsquo;ll work closely with our Ads team to make sure paid and organic storytelling stay consistent. You&rsquo;ll collaborate with our Copywriter when needed, but you&rsquo;re largely self-sufficient.
Physical products mean unpredictable schedules. A production delay, a packaging hold, a machine that needs attention. These things happen and will change your plans. The best version of this role sees those moments not as obstacles but as material.<h1 class="jobSectionHeader">
A Day in the Life</h1>
The morning starts in the pastry kitchen, and you have a phone in your hand. Lisa, our Exec Pastry Chef, is setting up a full R&amp;D tasting &mdash; three new cookies are being evaluated and every person in the room, including you, will taste, score, and add notes into Draught Lab. You&rsquo;re not just there to capture it. You pull up a stool, taste alongside the team, and add your scores like everyone else. While you&rsquo;re doing that, you&rsquo;re also clocking the details: the way Lisa arranges the samples, the quiet concentration before anyone speaks, the moment someone&rsquo;s face changes after the second piece. You find the right moment and grab your shot before the table is cleared.
In the afternoon, you shift gears. Tonight, Stephen is hosting a date night class with a live demonstration of his chocolate Opera cake. Right now he&rsquo;s busy in the kitchen, scaling sugar and butter, thinking through the story he wants to tell the room later. You spend twenty minutes with him. Not interviewing him exactly, just being present, asking a question here and there, letting him talk through his thinking while you listen and occasionally film. You already know this isn&rsquo;t just content for tonight. The way he talks about layering flavors is the kind of detail that could open a longer piece of content down the line.
By late afternoon you&rsquo;re back at your desk, pulling clips from the day. The cookie tasting and Opera cake preparation look like two separate moments, but sitting with the footage you can already see they&rsquo;re the same story about the thoughtful, iterative process of making craft chocolate. You start a rough assembly, tag the clips you want to hold for the holiday campaign, and add a note to the content roadmap for next week&rsquo;s meeting. Tomorrow the packaging for a new origin bar arrives &mdash; or it&rsquo;s supposed to. Either way, there will be something worth capturing.<h1 class="jobSectionHeader">
About You</h1>
You love telling craft stories &mdash; not as a professional interest but as a genuine orientation toward the world. You find yourself watching a ceramicist&rsquo;s hands or reading how a specific fermentation method changes a flavor profile, not because it&rsquo;s relevant to a project but because you can&rsquo;t help it. You are most alive creatively with a phone in your hand and something worth capturing in front of you. You also have the range to step back and think editorially &mdash; to know which moments are the opening scene and which are the epilogue, and how a clip shot in January might anchor a campaign in October.
This isn&rsquo;t your first time working across teams in a dynamic, brand and product-focused environment. The team knows they can count on you to be mindful of factory safety (you always wear a hairnet and ask before entering a workspace), individual preferences (who doesn&rsquo;t want their image on social media), and making sure you double-check for grammatical and spelling errors before posting to represent Dandelion at its best.
You know you are successful if Instagram is growing steadily toward that 1M follower goal, we have high engagement, and the content produced is consistently driving traffic to our products. Strangers on the internet feel like they know Nick, Lisa, and Stephen by name and know what it feels like to be working in this dynamic place.<h1 class="jobSectionHeader">
Your Day-to-Day Entails</h1><ul><li>
Content Creation &amp; Storytelling: Own end-to-end production of video and written content across Instagram, Facebook, TikTok, and YouTube. Lead with iPhone-native, in-the-moment capture that prioritizes authenticity and intimacy. Occasionally collaborate with a professional videographer to build a content repository for product landing pages and larger campaigns. Develop Reels, long-form video, captions, and scripts that build genuine connection between our audience and the people and craft behind every product.</li><li>
Social Media &amp; Channel Management: Manage and grow Dandelion&rsquo;s social presence across all platforms, including posting and engaging with our community.</li><li>
Content Planning &amp; Cross-functional Collaboration: Organize and lead bi-weekly content roadmap meetings with cross-functional teams. Develop a rolling content calendar that anticipates product launches, seasonal moments, and origin stories while staying flexible enough to respond to what&rsquo;s actually happening on the factory floor.</li><li>
Ads Consistency: Partner with the Ads team to ensure that paid content reflects the same storytelling standards and voice as organic content. The story shouldn&rsquo;t change because it has a budget behind it.</li><li>
Adaptability &amp; Factory Pulse: Maintain a constant read on production schedules, packaging timelines, and factory happenings. When plans change &mdash; and they will &mdash; pivot quickly and find the story in the new reality.</li><li>
AI &amp; Production Tools: Use AI tools and editing software fluently to support efficient, high-quality end-to-end production without sacrificing creative judgment.</li><li>
Other tasks as necessary.</li></ul><h1 class="jobSectionHeader">
Requirements</h1><ul><li>
3&ndash;5 years of experience in content creation, social media storytelling, or a related creative field, with a demonstrable portfolio.</li><li>
Video storytelling is the core of this role &mdash; you are confident, practiced, and creative with it.</li><li>
Experience working with professional videographers and editing that footage for deployment across channels.</li><li>
Strong writing skills for captions, scripts, and short-form copy.</li><li>
Experience managing social media accounts and growing engaged audiences.</li><li>
Comfortable with AI tools and editing software.</li><li>
Highly organized and able to manage a content calendar across multiple channels and stakeholders.</li><li>
A genuine love for craft &mdash; chocolate expertise is not required, but curiosity and enthusiasm for how things are made absolutely is.</li></ul><h1 class="jobSectionHeader">
Benefits</h1>
Dandelion Chocolate invests in its people and culture. All team members receive medical, vision, and dental benefits as well as the option to enroll in our 401k program, paid vacation time, holiday pay, and paid sick time. In addition, our team members enjoy commuter benefits, FSAs, local gym discounts, the chance to travel to origin and our Japan locations, professional development opportunities, and more chocolate tasting than you will know what to do with.<h1 class="jobSectionHeader">
How to Apply</h1>
Please email jobs@dandelionchocolate.com with the following:<ul><li>
Your resume and a brief cover letter.</li><li>
A link to a piece of your own work you&rsquo;re proud of and a few sentences on why it represents you.</li><li>
Two or three accounts you think are doing storytelling exceptionally well and what you think they&rsquo;re getting right.</li></ul>
We do our best to respond to all serious candidates within 7&ndash;14 days and look forward to hearing from you. 

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Content Creator & Social Media Storyteller

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